{
  "domain": "certain.com",
  "total_pages": 752,
  "last_updated": "2026-05-27T20:17:49.479484",
  "version": "1.0",
  "format": "Rozz clean content API",
  "pages": [
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      "title": "Training Courses and Videos",
      "url": "/pages/training-courses-and-videos.html",
      "legacy_url": "/pages/legacy/442training_certain_com.html",
      "original_url": "https://training.certain.com",
      "description": "Training Courses and Videos page that lists Webinar Recordings, Product Training, Certain Platform modules, Touchpoint materials, Certain Digital Solution, and Upcoming events.",
      "datePublished": "",
      "keywords": [
        "Training Courses and Videos",
        "Webinar Recordings",
        "Certain Platform",
        "Touchpoint",
        "Certain Digital Solution"
      ],
      "topics": [
        "Training Courses and Videos",
        "Webinar Recordings",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
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      "slug": "qr-code-for-app-download",
      "title": "QR Code for App Download",
      "url": "/pages/qr-code-for-app-download.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4421957468695-QR-Code-for-App-Download.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4421957468695-QR-Code-for-App-Download",
      "description": "How to download and use a QR code embedded with an app's \"App Info\" URL, including steps in Touchpoint CMS and usage options for the downloaded .png file.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "QR code",
        "App Info URL",
        "iOS app store",
        "Google Play"
      ],
      "topics": [
        "Touchpoint CMS",
        "QR code",
        "App Info URL"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4416143875351-Managing-a-Live-Poll-from-the-VIP-Portal",
      "slug": "managing-a-live-poll-from-the-vip-portal",
      "title": "Managing a Live Poll from the VIP Portal",
      "url": "/pages/managing-a-live-poll-from-the-vip-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4416143875351-Managing-a-Live-Poll-from-the-VIP-Portal.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4416143875351-Managing-a-Live-Poll-from-the-VIP-Portal",
      "description": "Step-by-step instructions for managing a live poll in the Touchpoint VIP Portal, including how to display questions and show polling results in a Projection View.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "VIP Portal",
        "Live Poll",
        "Projection View"
      ],
      "topics": [
        "Touchpoint",
        "VIP Portal",
        "Live Poll"
      ],
      "language": "en"
    },
    {
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      "slug": "wi-fi-requirements",
      "title": "Wi-Fi Requirements",
      "url": "/pages/wi-fi-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4414753809559-Wi-Fi-Requirements.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4414753809559-Wi-Fi-Requirements",
      "description": "Wi-Fi requirements for the Touchpoint app. The page explains bandwidth needs, initial vs subsequent data sync sizes, presentation download behavior, and Live Polling access points.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Wi-Fi Requirements",
        "Touchpoint app",
        "Live Polling",
        "access points"
      ],
      "topics": [
        "Wi-Fi Requirements",
        "Touchpoint app",
        "Live Polling"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360058525113-How-to-enable-Attendee-to-Attendee-Messaging",
      "slug": "how-to-enable-attendee-to-attendee-messaging",
      "title": "How to enable Attendee to Attendee Messaging",
      "url": "/pages/how-to-enable-attendee-to-attendee-messaging.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360058525113-How-to-enable-Attendee-to-Attendee-Messaging.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360058525113-How-to-enable-Attendee-to-Attendee-Messaging",
      "description": "Touchpoint supports attendee to attendee messaging, but this feature is turned off by default. Turn it ON by using Main Navigation > Edit, selecting Messages, and enabling the private messages setting",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "attendee to attendee messaging",
        "Messages",
        "Allow attendees to send private messages to each other"
      ],
      "topics": [
        "Touchpoint",
        "attendee to attendee messaging",
        "Messages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675193-Sponsorship-Opportunities",
      "slug": "sponsorship-opportunities",
      "title": "Sponsorship Opportunities",
      "url": "/pages/sponsorship-opportunities.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675193-Sponsorship-Opportunities.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675193-Sponsorship-Opportunities",
      "description": "Mobile App Sponsorship Opportunities: Rotating Home Page Images, Session Banner Ads, Sponsored News Story, Activity Feed Post, Messaging, Sponsor Levels, Sponsor/Exhibitors Listing & Detail Pages, Vid",
      "datePublished": "2025-01-01",
      "keywords": [
        "Sponsorship Opportunities",
        "Mobile App Sponsorship Opportunities",
        "Rotating Home Page Images",
        "Live Polling"
      ],
      "topics": [
        "Sponsorship Opportunities",
        "Mobile App Sponsorship Opportunities",
        "Rotating Home Page Images"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675173-Security",
      "slug": "security-client-roles-and-responsibilities",
      "title": "Security: Client Roles and Responsibilities",
      "url": "/pages/security-client-roles-and-responsibilities.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675173-Security.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675173-Security",
      "description": "Security: Client Roles and Responsibilities explains Touchpoint CMS Accounts, Touchpoint CMS Auto Logout, and Touchpoint CMS Password requirements, plus how to report security concerns.",
      "datePublished": "2022-02-22",
      "keywords": [
        "Touchpoint",
        "Touchpoint CMS",
        "security",
        "audit trail"
      ],
      "topics": [
        "Touchpoint",
        "Touchpoint CMS",
        "security"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033134334-GatherNow-App-Publishing",
      "slug": "gathernow-app-publishing",
      "title": "GatherNow App Publishing",
      "url": "/pages/gathernow-app-publishing.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134334-GatherNow-App-Publishing.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134334-GatherNow-App-Publishing",
      "description": "GatherNow App Publishing describes publishing a mobile event experience in the GatherNow app, including Benefits of GatherNow Deployment and instructions for users to download, add events, and access ",
      "datePublished": "2026-05-22",
      "keywords": [
        "GatherNow",
        "App Publishing",
        "Touchpoint platform"
      ],
      "topics": [
        "GatherNow",
        "App Publishing",
        "Touchpoint platform"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732753-createExhibitor",
      "slug": "createexhibitor",
      "title": "createExhibitor",
      "url": "/pages/createexhibitor.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732753-createExhibitor.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732753-createExhibitor",
      "description": "GraphQL mutation createExhibitor for creating an exhibitor, including ExhibitorParams fields and example GraphQL Mutation, CURL Request, and GraphQL Response.",
      "datePublished": "2026-05-22",
      "keywords": [
        "createExhibitor",
        "GraphQL",
        "ExhibitorParams",
        "CURL",
        "API usage"
      ],
      "topics": [
        "createExhibitor",
        "GraphQL",
        "ExhibitorParams"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732673-createCompetitorMeeting",
      "slug": "createcompetitormeeting",
      "title": "createCompetitorMeeting",
      "url": "/pages/createcompetitormeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732673-createCompetitorMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732673-createCompetitorMeeting",
      "description": "GraphQL API article for createCompetitorMeeting in Touchpoint, including Competitive meeting rules plus GraphQL mutation, CURL request, response, and CompetitorMeetingParams details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "GraphQL",
        "CURL",
        "createCompetitorMeeting",
        "Competitive meeting"
      ],
      "topics": [
        "Touchpoint",
        "GraphQL",
        "CURL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732633-deleteMeeting",
      "slug": "deletemeeting",
      "title": "deleteMeeting",
      "url": "/pages/deletemeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732633-deleteMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732633-deleteMeeting",
      "description": "deleteMeeting arguments include gatheringId: (Int!) and id: (Int!). The page shows the GraphQL mutation and CURL request for calling deleteMeeting via https://api.certaintouchpoint.com/graphql, plus a",
      "datePublished": "2026-05-22",
      "keywords": [
        "deleteMeeting",
        "GraphQL Mutation",
        "CURL Request",
        "GraphQL Response"
      ],
      "topics": [
        "deleteMeeting",
        "GraphQL Mutation",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732593-updateMeeting",
      "slug": "updatemeeting",
      "title": "updateMeeting",
      "url": "/pages/updatemeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732593-updateMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732593-updateMeeting",
      "description": "updateMeeting GraphQL mutation for updating a meeting in Touchpoint, including arguments, MeetingParams fields, and MeetingParticipantParams for participants.",
      "datePublished": "2026-05-22",
      "keywords": [
        "updateMeeting",
        "GraphQL Mutation",
        "MeetingParams",
        "MeetingParticipantParams"
      ],
      "topics": [
        "updateMeeting",
        "GraphQL Mutation",
        "MeetingParams"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732413-updateAgendaSession",
      "slug": "updateagendasession",
      "title": "updateAgendaSession",
      "url": "/pages/updateagendasession.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732413-updateAgendaSession.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732413-updateAgendaSession",
      "description": "Touchpoint API updateAgendaSession arguments, GraphQL mutation, CURL request, response example, and AgendaSessionParams field definitions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "updateAgendaSession",
        "GraphQL",
        "CURL Request",
        "AgendaSessionParams"
      ],
      "topics": [
        "updateAgendaSession",
        "GraphQL",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732333-Agenda-Sessions-Query",
      "slug": "agenda-sessions-query",
      "title": "Agenda Sessions Query",
      "url": "/pages/agenda-sessions-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732333-Agenda-Sessions-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732333-Agenda-Sessions-Query",
      "description": "Agenda Sessions Query arguments, CURL requests, and AgendaSessionParams attributes for the Touchpoint GraphQL endpoint.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "GraphQL",
        "CURL",
        "Agenda Sessions Query"
      ],
      "topics": [
        "Touchpoint",
        "GraphQL",
        "CURL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732273-createSpeaker",
      "slug": "createspeaker",
      "title": "createSpeaker",
      "url": "/pages/createspeaker.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732273-createSpeaker.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732273-createSpeaker",
      "description": "Touchpoint API GraphQL mutation createSpeaker to create a speaker in a gathering, including SpeakerParams fields and photo/avatar upload via photoUrl or photo (multipart/form-data or Base64).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint API",
        "GraphQL",
        "createSpeaker",
        "SpeakerParams",
        "photoUrl",
        "photo"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL",
        "createSpeaker"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732253-Speakers-Query",
      "slug": "speakers-query",
      "title": "Speakers Query",
      "url": "/pages/speakers-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732253-Speakers-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732253-Speakers-Query",
      "description": "Speakers Query arguments, CURL request examples, and SpeakerParams attributes for querying speakers in the Touchpoint GraphQL API.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint API",
        "GraphQL",
        "Speakers Query"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL",
        "Speakers Query"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732193-deleteAttendee",
      "slug": "deleteattendee",
      "title": "deleteAttendee",
      "url": "/pages/deleteattendee.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732193-deleteAttendee.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732193-deleteAttendee",
      "description": "deleteAttendee GraphQL mutation with arguments gatheringId and id, plus a CURL request and GraphQL response payload example.",
      "datePublished": "2026-05-22",
      "keywords": [
        "GraphQL",
        "mutation",
        "CURL request"
      ],
      "topics": [
        "GraphQL",
        "mutation",
        "CURL request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199334-deleteExhibitor",
      "slug": "deleteexhibitor",
      "title": "deleteExhibitor",
      "url": "/pages/deleteexhibitor.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199334-deleteExhibitor.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199334-deleteExhibitor",
      "description": "Touchpoint API deleteExhibitor arguments gatheringId (Int!) and id (Int!), including GraphQL mutation, CURL request, and GraphQL response.",
      "datePublished": "2026-05-22",
      "keywords": [
        "deleteExhibitor",
        "Touchpoint API",
        "GraphQL Mutation",
        "CURL Request"
      ],
      "topics": [
        "deleteExhibitor",
        "Touchpoint API",
        "GraphQL Mutation"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199314-updateExhibitor",
      "slug": "updateexhibitor",
      "title": "updateExhibitor",
      "url": "/pages/updateexhibitor.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199314-updateExhibitor.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199314-updateExhibitor",
      "description": "updateExhibitor (GraphQL) arguments: gatheringId, id, and attendee (ExhibitorParams). Includes GraphQL mutation, CURL request, response, and ExhibitorParams fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "updateExhibitor",
        "GraphQL mutation",
        "CURL request",
        "ExhibitorParams",
        "Touchpoint API"
      ],
      "topics": [
        "updateExhibitor",
        "GraphQL mutation",
        "CURL request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199154-createMeeting",
      "slug": "createmeeting",
      "title": "createMeeting",
      "url": "/pages/createmeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199154-createMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199154-createMeeting",
      "description": "Touchpoint createMeeting API documentation for meeting creation with MeetingParams, participants, GraphQL mutation, CURL request, and GraphQL response.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "createMeeting",
        "GraphQL",
        "CURL",
        "MeetingParams"
      ],
      "topics": [
        "Touchpoint",
        "createMeeting",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199074-Meetings-Query",
      "slug": "meetings-query",
      "title": "Meetings Query",
      "url": "/pages/meetings-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199074-Meetings-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199074-Meetings-Query",
      "description": "Touchpoint Meetings Query describes Standard and Competitive meeting behavior, listing participants rules, custom meeting titles per user, and provides arguments, attributes, and a CURL request exampl",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Meetings Query",
        "CURL Request"
      ],
      "topics": [
        "Touchpoint",
        "Meetings Query",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199034-deleteAgendaSession",
      "slug": "deleteagendasession",
      "title": "deleteAgendaSession",
      "url": "/pages/deleteagendasession.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199034-deleteAgendaSession.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199034-deleteAgendaSession",
      "description": "GraphQL mutation and CURL request for deleteAgendaSession, including Arguments (gatheringId, id) and an example request to https://api.certaintouchpoint.com/graphql.",
      "datePublished": "2026-05-22",
      "keywords": [
        "deleteAgendaSession",
        "GraphQL Mutation",
        "CURL Request",
        "Arguments"
      ],
      "topics": [
        "deleteAgendaSession",
        "GraphQL Mutation",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033198954-createAgendaSession",
      "slug": "createagendasession",
      "title": "createAgendaSession",
      "url": "/pages/createagendasession.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033198954-createAgendaSession.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033198954-createAgendaSession",
      "description": "Touchpoint API createAgendaSession arguments, GraphQL mutation request example, GraphQL response example, and AgendaSessionParams field definitions for required name and startsAt.",
      "datePublished": "2026-05-22",
      "keywords": [
        "createAgendaSession",
        "Touchpoint",
        "GraphQL",
        "CURL",
        "AgendaSessionParams"
      ],
      "topics": [
        "createAgendaSession",
        "Touchpoint",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033198934-deleteSpeaker",
      "slug": "deletespeaker",
      "title": "deleteSpeaker",
      "url": "/pages/deletespeaker.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033198934-deleteSpeaker.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033198934-deleteSpeaker",
      "description": "deleteSpeaker API usage includes Arguments, GraphQL Mutation, CURL Request, and GraphQL Response that returns data.deleteSpeaker.id.",
      "datePublished": "2022-12-27",
      "keywords": [
        "deleteSpeaker",
        "GraphQL",
        "CURL Request"
      ],
      "topics": [
        "deleteSpeaker",
        "GraphQL",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_5727068482199-Adding-a-Live-Poll-Results-web-view-to-a-Powerpoint-Presentation",
      "slug": "adding-a-live-poll-results-web-view-to-a-powerpoint-presenta-2",
      "title": "Adding a Live Poll Results web view to a Powerpoint Presentation",
      "url": "/pages/adding-a-live-poll-results-web-view-to-a-powerpoint-presenta-2.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_5727068482199-Adding-a-Live-Poll-Results-web-view-to-a-Powerpoint-Presentation.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5727068482199-Adding-a-Live-Poll-Results-web-view-to-a-Powerpoint-Presentation",
      "description": "Adding a Live Poll Results web view to a Powerpoint Presentation using the Powerpoint add-in called Web Viewer. Includes steps for installing Web Viewer and inserting the Projection View URL.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Live Poll Results",
        "Powerpoint",
        "Web Viewer",
        "Projection View URL"
      ],
      "topics": [
        "Live Poll Results",
        "Powerpoint",
        "Web Viewer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4430635936023-Bulk-Uploading-Translated-Content",
      "slug": "bulk-uploading-translated-content",
      "title": "Bulk Uploading Translated Content",
      "url": "/pages/bulk-uploading-translated-content.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4430635936023-Bulk-Uploading-Translated-Content.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4430635936023-Bulk-Uploading-Translated-Content",
      "description": "Bulk upload translated content in Touchpoint by exporting existing content in the event primary language, entering translations in the exported spreadsheet, and importing back into Touchpoint.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "translated content",
        "bulk upload"
      ],
      "topics": [
        "Touchpoint",
        "translated content",
        "bulk upload"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360058416073-Event-Templates",
      "slug": "event-templates",
      "title": "Event Templates",
      "url": "/pages/event-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360058416073-Event-Templates.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360058416073-Event-Templates",
      "description": "Event Templates in Touchpoint let you reuse color theming, homescreen layout design, and/or feature settings across multiple events. The article lists what gets applied and what does not.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Event Templates",
        "Organization Homepage"
      ],
      "topics": [
        "Touchpoint",
        "Event Templates",
        "Organization Homepage"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360058167153-Event-Info-Event-Icon-and-Event-Settings",
      "slug": "event-info-event-icon-and-event-settings",
      "title": "Event Info, Event Icon, and Event Settings",
      "url": "/pages/event-info-event-icon-and-event-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360058167153-Event-Info-Event-Icon-and-Event-Settings.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360058167153-Event-Info-Event-Icon-and-Event-Settings",
      "description": "Touchpoint event editing guide covering Event Info, Event Icon, and Event Settings, including Visibility options, icon upload requirements, and timezone display behavior via Prefer User Timezone.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Event Info",
        "Event Icon",
        "Event Settings",
        "Time Zone",
        "Prefer User Timezone"
      ],
      "topics": [
        "Touchpoint",
        "Event Info",
        "Event Icon"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050205774-Meetings",
      "slug": "meetings",
      "title": "Meetings",
      "url": "/pages/meetings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050205774-Meetings.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050205774-Meetings",
      "description": "Touchpoint Meetings feature: when to use Meetings, what are Attendee Meetings and Planned Meetings, and how to use the Meeting Management console with My Schedule and push notifications.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Meetings",
        "My Schedule",
        "Meeting Management console",
        "push notification"
      ],
      "topics": [
        "Touchpoint",
        "Meetings",
        "My Schedule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050204914-Contact-Exchange",
      "slug": "contact-exchange",
      "title": "Contact Exchange",
      "url": "/pages/contact-exchange.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050204914-Contact-Exchange.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050204914-Contact-Exchange",
      "description": "Contact Exchange in Touchpoint lets attendees create virtual business cards with photo, logo, and color choice, then share via QR code to scan and import contacts.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Contact Exchange",
        "QR code"
      ],
      "topics": [
        "Touchpoint",
        "Contact Exchange",
        "QR code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046566073-Exporting-Content-from-a-Previous-Event-to-a-Future-Event",
      "slug": "exporting-content-from-a-previous-event-to-a-future-event",
      "title": "Exporting Content from a Previous Event to a Future Event",
      "url": "/pages/exporting-content-from-a-previous-event-to-a-future-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046566073-Exporting-Content-from-a-Previous-Event-to-a-Future-Event.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360046566073-Exporting-Content-from-a-Previous-Event-to-a-Future-Event",
      "description": "Instructions for exporting content from a previous event to a future event in the Touchpoint CMS, including exporting to Excel and importing to a future event.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint CMS",
        "Export",
        "Excel",
        "import"
      ],
      "topics": [
        "Touchpoint CMS",
        "Export",
        "Excel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360037087414-Participant-Type",
      "slug": "participant-type",
      "title": "Participant Type",
      "url": "/pages/participant-type.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360037087414-Participant-Type.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360037087414-Participant-Type",
      "description": "Participant Type groups users by role or classification and controls feature visibility by Participant Type(s) in Touchpoint. Touchpoint Manager can restrict Features on the app navigation menu based ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Participant Type",
        "Touchpoint Manager",
        "Attendees",
        "Features",
        "Agenda",
        "Restrict Content"
      ],
      "topics": [
        "Participant Type",
        "Touchpoint Manager",
        "Attendees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033673913-Maps-and-Locations",
      "slug": "maps-and-locations",
      "title": "Maps and Locations",
      "url": "/pages/maps-and-locations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033673913-Maps-and-Locations.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033673913-Maps-and-Locations",
      "description": "Touchpoint support article explaining how to add an Image Map and pins, add Street Maps, and manage Locations including Address fields and Website Url fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Maps and Locations",
        "Image Map",
        "Street Map",
        "UnPinned",
        "Locations",
        "Website Url"
      ],
      "topics": [
        "Maps and Locations",
        "Image Map",
        "Street Map"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033673833-In-App-Links",
      "slug": "in-app-links",
      "title": "In-App Links",
      "url": "/pages/in-app-links.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033673833-In-App-Links.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033673833-In-App-Links",
      "description": "In-App Links documentation for linking within a Touchpoint app using the touchpoint:// protocol. Includes Constructing the URL steps and Example URLs for Surveys, Agenda, Info, and Page features.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Touchpoint",
        "In-App Links",
        "touchpoint://"
      ],
      "topics": [
        "Touchpoint",
        "In-App Links",
        "touchpoint://"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033671713-Custom-Fields",
      "slug": "custom-fields-2",
      "title": "Custom Fields",
      "url": "/pages/custom-fields-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033671713-Custom-Fields.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033671713-Custom-Fields",
      "description": "Custom fields allow you to add additional information to Attendees and Exhibitor Leads. Read/Write Settings, app display rules, and Dynamic Data Fields (DDF) options for custom field values.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom Fields",
        "Attendees",
        "Exhibitor Leads",
        "Dynamic Data Fields (DDF)",
        "WYSIWYG editor",
        "VIP portal"
      ],
      "topics": [
        "Custom Fields",
        "Attendees",
        "Exhibitor Leads"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033133294-Multiple-Languages",
      "slug": "multiple-languages",
      "title": "Multiple Languages",
      "url": "/pages/multiple-languages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033133294-Multiple-Languages.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033133294-Multiple-Languages",
      "description": "Adding Multiple Language Support to Your Event: Translation Entry fields show translated text directly below the corresponding base language field, with an example label \"es-MX\" next to the translated",
      "datePublished": "2024-01-01",
      "keywords": [
        "Multiple Languages",
        "Translation Entry",
        "es-MX"
      ],
      "topics": [
        "Multiple Languages",
        "Translation Entry",
        "es-MX"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132734-Links-Feature",
      "slug": "links-feature",
      "title": "Links Feature",
      "url": "/pages/links-feature.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132734-Links-Feature.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132734-Links-Feature",
      "description": "Links Feature help content explains how the Links feature lets you create a list of webpages and/or files to load in the app or in a separate browser window.",
      "datePublished": "2024-05-22",
      "keywords": [
        "Links Feature",
        "webpages",
        "files",
        "app",
        "browser window"
      ],
      "topics": [
        "Links Feature",
        "webpages",
        "files"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033130374-Exhibitor-Feature",
      "slug": "exhibitor-feature",
      "title": "Exhibitor Feature",
      "url": "/pages/exhibitor-feature.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033130374-Exhibitor-Feature.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033130374-Exhibitor-Feature",
      "description": "Exhibitor Feature in Touchpoint Support Center. Includes Exhibitor check-ins, related links, videos, user comments, favorites, external browser links, exhibitor attendees, and exhibitor fields display",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Exhibitor Feature",
        "Exhibitors",
        "Badge Game"
      ],
      "topics": [
        "Touchpoint",
        "Exhibitor Feature",
        "Exhibitors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360030623413-Capacity-Planning",
      "slug": "capacity-planning",
      "title": "Capacity Planning",
      "url": "/pages/capacity-planning.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030623413-Capacity-Planning.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030623413-Capacity-Planning",
      "description": "Capacity planning is an extension of the Agenda feature. Configure Allow Session Registration, choose Platform Managed or Touchpoint Managed, enable Registration Required and Capacity Constrained, and",
      "datePublished": "2026-05-22",
      "keywords": [
        "Capacity planning",
        "Agenda",
        "My Schedule Report"
      ],
      "topics": [
        "Capacity planning",
        "Agenda",
        "My Schedule Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360030216934-Attendees",
      "slug": "attendees",
      "title": "Attendees",
      "url": "/pages/attendees.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030216934-Attendees.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030216934-Attendees",
      "description": "Instructions for adding attendees, setting passwords, checking message viewed status, awarding continuing education credits, managing check ins, badge game awards, and My Schedule selections.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Attendees"
      ],
      "topics": [
        "Attendees"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_5752864180119-Gatherings-Query",
      "slug": "gatherings-query",
      "title": "Gatherings Query",
      "url": "/pages/gatherings-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_5752864180119-Gatherings-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5752864180119-Gatherings-Query",
      "description": "Gatherings Query arguments and GatheringParams attributes for Touchpoint API GraphQL. Includes a CURL Request example that posts to /graphql.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint API",
        "GraphQL",
        "curl",
        "Gatherings Query"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL",
        "curl"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_5752740913943-updateSpeaker",
      "slug": "updatespeaker",
      "title": "updateSpeaker",
      "url": "/pages/updatespeaker.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_5752740913943-updateSpeaker.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5752740913943-updateSpeaker",
      "description": "GraphQL mutation and CURL request for updateSpeaker, plus SpeakerParams field definitions and photoUrl/photo upload formats for speaker updates.",
      "datePublished": "2026-05-22",
      "keywords": [
        "updateSpeaker",
        "GraphQL Mutation",
        "CURL Request",
        "SpeakerParams",
        "photoUrl",
        "photo"
      ],
      "topics": [
        "updateSpeaker",
        "GraphQL Mutation",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732133-updateAttendee",
      "slug": "updateattendee",
      "title": "updateAttendee",
      "url": "/pages/updateattendee.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732133-updateAttendee.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732133-updateAttendee",
      "description": "updateAttendee (GraphQL) for AttendeeParams, including photoUrl, photo, and relationship fields like assignedAgendaSessions, bookmarksAgendaSessions, and checkedInAgendaSessions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "updateAttendee",
        "GraphQL",
        "AttendeeParams"
      ],
      "topics": [
        "updateAttendee",
        "GraphQL",
        "AttendeeParams"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033729633-createAttendee",
      "slug": "createattendee",
      "title": "createAttendee",
      "url": "/pages/createattendee.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033729633-createAttendee.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729633-createAttendee",
      "description": "Touchpoint API createAttendee mutation, GraphQL request/response examples, and AttendeeParams including photoUrl and photo upload options.",
      "datePublished": "2026-05-22",
      "keywords": [
        "createAttendee",
        "Touchpoint API",
        "GraphQL",
        "AttendeeParams",
        "CURL Request"
      ],
      "topics": [
        "createAttendee",
        "Touchpoint API",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033729593-Attendees-Query",
      "slug": "attendees-query",
      "title": "Attendees Query",
      "url": "/pages/attendees-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033729593-Attendees-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729593-Attendees-Query",
      "description": "Touchpoint API “Attendees Query” documentation with arguments, CURL request, nested relationships, attendee attributes, and photo/avatar upload via photoUrl and photo.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint API",
        "Attendees Query",
        "CURL Request"
      ],
      "topics": [
        "Touchpoint API",
        "Attendees Query",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199234-Exhibitors-Query",
      "slug": "exhibitors-query",
      "title": "Exhibitors Query",
      "url": "/pages/exhibitors-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199234-Exhibitors-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199234-Exhibitors-Query",
      "description": "Touchpoint API GraphQL Exhibitors Query. Includes arguments with createdAfter, createdBefore, updatedAfter, updatedBefore and curl examples for exhibitors(gatheringId: 232) {name email id website desc",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint API",
        "Exhibitors Query",
        "GraphQL"
      ],
      "topics": [
        "Touchpoint API",
        "Exhibitors Query",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033195354-Create-Gathering",
      "slug": "create-gathering",
      "title": "Create Gathering",
      "url": "/pages/create-gathering.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033195354-Create-Gathering.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033195354-Create-Gathering",
      "description": "Create Gathering GraphQL mutation with CURL request and GraphQL response for createGathering, including GatheringParams fields: name, startsOn, endsOn, timeZone, externalId, externalSource, and requir",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Create Gathering",
        "GraphQL mutation",
        "CURL request",
        "GatheringParams"
      ],
      "topics": [
        "Touchpoint",
        "Create Gathering",
        "GraphQL mutation"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033195274-Overview-Touchpoint-API",
      "slug": "overview-touchpoint-api",
      "title": "Overview - Touchpoint API",
      "url": "/pages/overview-touchpoint-api.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033195274-Overview-Touchpoint-API.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033195274-Overview-Touchpoint-API",
      "description": "Touchpoint API overview that explains GraphQL usage, GraphiQL client token requests, Authorization Bearer header usage, and examples for fetching resources and updating attendee data.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint API",
        "GraphQL",
        "Authorization",
        "Bearer",
        "CURL"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL",
        "Authorization"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_22853100666007-Checkin-Query",
      "slug": "checkin-query",
      "title": "Checkin Query",
      "url": "/pages/checkin-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_22853100666007-Checkin-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/22853100666007-Checkin-Query",
      "description": "GraphQL Checkin Query for check_ins. Includes gathering argument, query example fields (id, checked_in_at, checked_out_at, attendee, exhibitor, agenda_session), and a CURL Request example.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Checkin Query",
        "GraphQL",
        "CURL Request"
      ],
      "topics": [
        "Checkin Query",
        "GraphQL",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_15794179577751-Leads-Query",
      "slug": "leads-query",
      "title": "Leads Query",
      "url": "/pages/leads-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_15794179577751-Leads-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/15794179577751-Leads-Query",
      "description": "Leads Query API documentation for Touchpoint leads( gatheringId: 232 ), including LeadParams attributes and CURL Request to https://api.certaintouchpoint.com/graphql.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Leads Query",
        "Touchpoint API",
        "GraphQL",
        "CURL Request",
        "LeadParams"
      ],
      "topics": [
        "Leads Query",
        "Touchpoint API",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_37944369527191-Meeting-Invites",
      "slug": "meeting-invites",
      "title": "Meeting Invites",
      "url": "/pages/meeting-invites.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_37944369527191-Meeting-Invites.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/37944369527191-Meeting-Invites",
      "description": "Meeting Invites explains how the Touchpoint app sends and accepts meeting invites between attendees using message threads and how accepted or Maybe responses appear on My Schedule.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Meeting Invites",
        "Touchpoint",
        "My Schedule"
      ],
      "topics": [
        "Meeting Invites",
        "Touchpoint",
        "My Schedule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050953253-VIP-Exhibitor-Portal",
      "slug": "vip-exhibitor-portal",
      "title": "VIP Exhibitor Portal",
      "url": "/pages/vip-exhibitor-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050953253-VIP-Exhibitor-Portal.html",
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    },
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      "url": "/pages/vip-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050198534-VIP-Speaker-Portal.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050198534-VIP-Speaker-Portal",
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      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033729233-Features-Overview.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729233-Features-Overview",
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      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729193-Lead-Retrieval-Feature-Overview",
      "description": "Lead Retrieval - Feature Overview explains the Administrator/VIP portal process and Lead Scanning Instructions for the Exhibitor VIP portal and lead scanning feature.",
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        "Exhibitor VIP portal"
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      "url": "/pages/supported-devices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033195114-Supported-Devices.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033195114-Supported-Devices",
      "description": "Supported Devices includes requirements for running the Event App. Android devices need to be running one of the last 3 major releases. iOS devices need to be running one of the last 2 major releases.",
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      "topics": [
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        "Android"
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      "language": "en"
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      "url": "/pages/creating-a-password-and-logging-in.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033194954-Creating-a-Password-and-Logging-In.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033194954-Creating-a-Password-and-Logging-In",
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      "topics": [
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      "language": "en"
    },
    {
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      "slug": "touchpoint-release-july-2025",
      "title": "Touchpoint Release (July 2025)",
      "url": "/pages/touchpoint-release-july-2025.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_34620838749463-Touchpoint-Release-July-2025.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/34620838749463-Touchpoint-Release-July-2025",
      "description": "Native App Updates include Agenda: Jump to Now and Message: Replies to Gathering. CMS Updates include Announcements (formerly News) with scheduling and push notification options.",
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      "topics": [
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        "Native App Updates",
        "CMS Updates"
      ],
      "language": "en"
    },
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      "language": "en"
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      "title": "Touchpoint - Attendee Engagement",
      "url": "/pages/touchpoint-attendee-engagement.html",
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      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4411747841687-Touchpoint-Attendee-Engagement",
      "description": "Watch a webinar recording on the Certain Mobile App - Touchpoint that covers Activity feed, Badge Game, Live Polling and Survey.",
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      "language": "en"
    },
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      "slug": "touchpoint-stream-webinar",
      "title": "Touchpoint Stream Webinar",
      "url": "/pages/touchpoint-stream-webinar.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4409251948823-Touchpoint-Stream-Webinar.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4409251948823-Touchpoint-Stream-Webinar",
      "description": "Touchpoint Stream allows you to host interactive virtual and hybrid events, and bring event experience, content, and data into one flexible and easy-to-use platform.",
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      "title": "Touchpoint Dashboard Training - June 2021",
      "url": "/pages/touchpoint-dashboard-training-june-2021.html",
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      "description": "Touchpoint Dashboard Training - June 2021 agenda covering App and Event (Gathering) Settings, App submission process, and Layout and Features.",
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      "keywords": [
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      "topics": [
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      "language": "en"
    },
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      "title": "Touchpoint User Dashboard Training",
      "url": "/pages/touchpoint-user-dashboard-training.html",
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      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500011591602-Touchpoint-User-Dashboard-Training",
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      "topics": [
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      "language": "en"
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      "title": "Tagging Attendee* Statuses & Sessions - Required for Attendees",
      "url": "/pages/tagging-attendee-statuses-sessions-required-for-attendees.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010263961-Tagging-Attendee-Statuses-Sessions-Required-for-Attendees.html",
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      "topics": [
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      "language": "en"
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      "title": "Speakers and Sessions from Platform to Touchpoint",
      "url": "/pages/speakers-and-sessions-from-platform-to-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010242002-Speakers-and-Sessions-from-Platform-to-Touchpoint.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010242002-Speakers-and-Sessions-from-Platform-to-Touchpoint",
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      "keywords": [
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        "Speakers and Sessions from Platform to Touchpoint",
        "Support Center"
      ],
      "topics": [
        "Touchpoint",
        "Speakers and Sessions from Platform to Touchpoint",
        "Support Center"
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      "language": "en"
    },
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      "title": "What Flows Over from Platform to Touchpoint",
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      "keywords": [
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      "topics": [
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        "Support Center",
        "What Flows Over from Platform to Touchpoint"
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      "language": "en"
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      "url": "/pages/editing-your-new-touchpoint-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010241222-Editing-Your-New-Touchpoint-Event.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010241222-Editing-Your-New-Touchpoint-Event",
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      "topics": [
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        "Editing Your New Touchpoint Event",
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      "language": "en"
    },
    {
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      "slug": "prepare-to-publish-required-items-for-app-submission",
      "title": "Prepare to Publish - Required Items for App Submission",
      "url": "/pages/prepare-to-publish-required-items-for-app-submission.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010241122-Prepare-to-Publish-Required-Items-for-App-Submission.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010241122-Prepare-to-Publish-Required-Items-for-App-Submission",
      "description": "Prepare to Publish - Required Items for App Submission (Touchpoint support article). The provided page content shows only metadata and no article body text.",
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      "keywords": [
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      ],
      "topics": [
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        "Prepare to Publish",
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      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_1500010117282-Editing-Your-New-Touchpoint-App-Settings",
      "slug": "editing-your-new-touchpoint-app-settings",
      "title": "Editing Your New Touchpoint App Settings",
      "url": "/pages/editing-your-new-touchpoint-app-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010117282-Editing-Your-New-Touchpoint-App-Settings.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010117282-Editing-Your-New-Touchpoint-App-Settings",
      "description": "Editing Your New Touchpoint App Settings includes update timing, article helpfulness feedback, request prompt, related articles, and comments status.",
      "datePublished": "2022-05-22",
      "keywords": [
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      ],
      "topics": [
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        "app settings",
        "support center"
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      "language": "en"
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    {
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      "title": "Sample App Announcement Text",
      "url": "/pages/sample-app-announcement-text.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8193499281175-Sample-App-Announcement-Text.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/8193499281175-Sample-App-Announcement-Text",
      "description": "Sample announcement email text for the Certain Touchpoint mobile app. Includes subject line, attendee login instructions, and platform-specific app download links with [APP TITLE HERE] and [Event Titl",
      "datePublished": "",
      "keywords": [
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        "Touchpoint CMS",
        "mobile app",
        "attendee login",
        "Request a Password"
      ],
      "topics": [
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        "Touchpoint CMS",
        "mobile app"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8030465832983-NEW-Badge-Game-UX",
      "slug": "new-badge-game-ux",
      "title": "NEW Badge Game UX",
      "url": "/pages/new-badge-game-ux.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8030465832983-NEW-Badge-Game-UX.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/8030465832983-NEW-Badge-Game-UX",
      "description": "Instructions for Touchpoint’s interactive badge game: designing badge images, setting badge rules and badge goal setup options, managing badges, and promoting the game.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "event dashboard",
        "interactive badge game"
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      "topics": [
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        "badge game",
        "event dashboard"
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      "language": "en"
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    {
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      "title": "Certificates And Provisioning",
      "url": "/pages/certificates-and-provisioning.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5746338408855-Certificates-And-Provisioning.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5746338408855-Certificates-And-Provisioning",
      "description": "Certificates And Provisioning article explains how Touchpoint creates necessary certificates and provisioning profiles for publishing your app, including required App ID and Production iOS Distributio",
      "datePublished": "2022-08-01",
      "keywords": [
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        "provisioning profiles",
        "App Store"
      ],
      "topics": [
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        "certificates",
        "provisioning profiles"
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      "language": "en"
    },
    {
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      "slug": "my-qr-code",
      "title": "My QR Code",
      "url": "/pages/my-qr-code.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_4421917902487.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4421917902487",
      "description": "My QR Code is a Touchpoint app feature that auto-generates a unique QR code per attendee using the External Matching Code / QR Code source field on each attendee profile.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "Touchpoint CMS",
        "External Matching Code / QR Code source",
        "Lead Scanning",
        "Session Check In Scanning"
      ],
      "topics": [
        "My QR Code",
        "Touchpoint CMS",
        "External Matching Code / QR Code source"
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      "language": "en"
    },
    {
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      "slug": "web-homescreen-layout",
      "title": "Web Homescreen Layout",
      "url": "/pages/web-homescreen-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4414421269399-Web-Homescreen-Layout.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4414421269399-Web-Homescreen-Layout",
      "description": "Web Homescreen Layout instructions that explain New Layout options and how to configure Sections, Panels, and Panel Settings for a web home page.",
      "datePublished": "2026-05-22",
      "keywords": [
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      "topics": [
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        "Sections"
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      "language": "en"
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    {
      "id": "442hc_en-us_articles_4405163412247-Touchpoint-Stream",
      "slug": "touchpoint-stream",
      "title": "Touchpoint Stream",
      "url": "/pages/touchpoint-stream.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4405163412247-Touchpoint-Stream.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4405163412247-Touchpoint-Stream",
      "description": "Guide to Touchpoint Stream setup and management. Includes Feature Settings, creating streams from the Agenda and Videos features, broadcasting, the Speaker Ready Room, participants, files, playlist, a",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint Stream",
        "Feature Settings",
        "Going Live",
        "Speaker Ready Room"
      ],
      "topics": [
        "Touchpoint Stream",
        "Feature Settings",
        "Going Live"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033132694",
      "slug": "lead-retrieval-feature-setup-2",
      "title": "Lead Retrieval - Feature Setup",
      "url": "/pages/lead-retrieval-feature-setup-2.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033132694.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132694",
      "description": "Lead Retrieval - Feature Setup explains the Lead Capture feature, custom fields, VIP Portal admin access, Lead Code QR setup, and Avery.com badge printing steps for Touchpoint.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Lead Retrieval",
        "Lead Capture",
        "Lead Code",
        "QR code",
        "VIP Portal",
        "Touchpoint"
      ],
      "topics": [
        "Lead Retrieval",
        "Lead Capture",
        "Lead Code"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360030229754",
      "slug": "attendance-tracking-2",
      "title": "Attendance Tracking",
      "url": "/pages/attendance-tracking-2.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360030229754.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030229754",
      "description": "Attendance Tracking enables staff to check attendees into sessions by scanning a QR. The guide covers Authorized Email Addresses, enabling Agenda Check-Ins, using Lead Code, and badge provider QR gene",
      "datePublished": "2024-05-22",
      "keywords": [
        "Attendance Tracking",
        "Lead Code",
        "Check-Ins",
        "QR code",
        "Agenda feature settings"
      ],
      "topics": [
        "Attendance Tracking",
        "Lead Code",
        "Check-Ins"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_39988892661783-Troubleshooting-Unknown-Lead-Errors-in-Certain-Touchpoint-Lead-Scanning-and-QR-Code-Badge-Scanning",
      "slug": "troubleshooting-unknown-lead-errors-in-certain-touchpoint-le",
      "title": "Troubleshooting \"Unknown Lead\" Errors in Certain Touchpoint Lead Scanning and QR Code Badge Scanning",
      "url": "/pages/troubleshooting-unknown-lead-errors-in-certain-touchpoint-le.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_39988892661783-Troubleshooting-Unknown-Lead-Errors-in-Certain-Touchpoint-Lead-Scanning-and-QR-Code-Badge-Scanning.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/39988892661783-Troubleshooting-Unknown-Lead-Errors-in-Certain-Touchpoint-Lead-Scanning-and-QR-Code-Badge-Scanning",
      "description": "Troubleshooting “Unknown Lead” errors in Certain Touchpoint lead scanning and QR code badge scanning, including lead code matching rules, common causes, single-attendee fixes, bulk import steps, and p",
      "datePublished": "2026-05-27",
      "keywords": [
        "Touchpoint",
        "Lead Retrieval",
        "Unknown Lead",
        "QR Code",
        "Lead Code",
        "Bulk Import",
        "Platform-Touchpoint integration"
      ],
      "topics": [
        "Touchpoint",
        "Lead Retrieval",
        "Unknown Lead"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132654-Info-Feature",
      "slug": "info-feature",
      "title": "Info Feature",
      "url": "/pages/info-feature.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132654-Info-Feature.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132654-Info-Feature",
      "description": "Info Feature instructions for creating Info items, adding images to the Info body, theming Info text using color theming, and bulk uploading via spreadsheet.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Info",
        "Info Feature",
        "theming",
        "spreadsheet"
      ],
      "topics": [
        "Info",
        "Info Feature",
        "theming"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_38964385642647-AI-Event-Assistant",
      "slug": "ai-event-assistant",
      "title": "AI Event Assistant",
      "url": "/pages/ai-event-assistant.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_38964385642647-AI-Event-Assistant.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/38964385642647-AI-Event-Assistant",
      "description": "AI Event Assistant by Touchpoint allows attendees to ask question and receive answers in real time using the event's Info feature, with citations and suggested prompts.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "AI Event Assistant",
        "Info feature"
      ],
      "topics": [
        "Touchpoint",
        "AI Event Assistant",
        "Info feature"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050951013-Agenda-Bulk-Upload",
      "slug": "agenda-bulk-upload",
      "title": "Agenda Bulk Upload",
      "url": "/pages/agenda-bulk-upload.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050951013-Agenda-Bulk-Upload.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050951013-Agenda-Bulk-Upload",
      "description": "How to bulk upload Agenda Sessions in Touchpoint using the Agenda Bulk Upload Template Spreadsheet, including required spreadsheet columns, field mappings, and Check In Type setup.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Agenda",
        "Bulk Upload Template Spreadsheet",
        "Agenda Bulk Upload"
      ],
      "topics": [
        "Touchpoint",
        "Agenda",
        "Bulk Upload Template Spreadsheet"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360040940954-Launch-Image",
      "slug": "launch-image",
      "title": "Launch Image",
      "url": "/pages/launch-image.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360040940954-Launch-Image.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360040940954-Launch-Image",
      "description": "Launch Image appears briefly on first app start and only when the app is \"re-booted\". Uploading/Editing steps include Organization Homepage > Manage Icon/Store Details > Icon/Images and setting Backgr",
      "datePublished": "2026-05-22",
      "keywords": [
        "Launch Image",
        "Touchpoint",
        "Organization Homepage",
        "Manage Icon/Store Details",
        "Icon/Images"
      ],
      "topics": [
        "Launch Image",
        "Touchpoint",
        "Organization Homepage"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675493-Color-Theming",
      "slug": "color-theming",
      "title": "Color Theming",
      "url": "/pages/color-theming.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675493-Color-Theming.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675493-Color-Theming",
      "description": "Color Theming documentation listing Defaults Hex values, instructions for Using the Color Theme Tool, a mapping table for Theming Colors used in the HTML Editor, and Non-Themable Items.",
      "datePublished": "2024-05-22",
      "keywords": [
        "Color Theming",
        "Hexadecimal",
        "HTML editor",
        "Toolbar Background",
        "Primary Text",
        "Action Text"
      ],
      "topics": [
        "Color Theming",
        "Hexadecimal",
        "HTML editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675433-iPad-Homescreen-Layout",
      "slug": "ipad-homescreen-layout",
      "title": "iPad Homescreen Layout",
      "url": "/pages/ipad-homescreen-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675433-iPad-Homescreen-Layout.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675433-iPad-Homescreen-Layout",
      "description": "iPad Homescreen Layout explains iPad Home Layout panel types and panel settings for building the iPad home screen in Touchpoint.",
      "datePublished": "",
      "keywords": [
        "iPad Homescreen Layout",
        "iPad Home Layout",
        "Panel Types",
        "Panel Settings"
      ],
      "topics": [
        "iPad Homescreen Layout",
        "iPad Home Layout",
        "Panel Types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675413-Phone-Homescreen-Layout",
      "slug": "phone-homescreen-layout",
      "title": "Phone Homescreen Layout",
      "url": "/pages/phone-homescreen-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675413-Phone-Homescreen-Layout.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675413-Phone-Homescreen-Layout",
      "description": "Phone Homescreen Layout explains the home screen designer, starter templates, and home screen panels with panel settings for Activity Feed, Check In, Buttons, Featured Speakers, Happening Now, Images,",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Phone Homescreen",
        "home screen designer",
        "Starter Templates",
        "Home Screen Panels"
      ],
      "topics": [
        "Touchpoint",
        "Phone Homescreen",
        "home screen designer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675213-Marketing-Ideas",
      "slug": "marketing-ideas",
      "title": "Marketing Ideas",
      "url": "/pages/marketing-ideas.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675213-Marketing-Ideas.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675213-Marketing-Ideas",
      "description": "Touchpoint support article section “Marketing Ideas” that explains how to market an event mobile app, including app announcements, download directions, email, printed materials, and onsite setup steps",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "event mobile application",
        "MARKETING YOUR APP"
      ],
      "topics": [
        "Touchpoint",
        "event mobile application",
        "MARKETING YOUR APP"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675013-App-Store-Submission",
      "slug": "app-store-submission",
      "title": "App Store Submission",
      "url": "/pages/app-store-submission.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675013-App-Store-Submission.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675013-App-Store-Submission",
      "description": "Touchpoint App Store Submission requirements for Apple App Store and Google Play Store: iOS App Store Title, Android Play Store Title, Device Display Title, Keywords, Description, and PNG image requir",
      "datePublished": "2026-05-22",
      "keywords": [
        "App Store Submission",
        "Apple App Store",
        "Google Play Store",
        "iOS App Store Title",
        "Android Play Store Title"
      ],
      "topics": [
        "App Store Submission",
        "Apple App Store",
        "Google Play Store"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033674993-Login-Options",
      "slug": "login-options",
      "title": "Login Options",
      "url": "/pages/login-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674993-Login-Options.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674993-Login-Options",
      "description": "Login Options describes Touchpoint password and access methods, including Planner-Created Password, Attendee-Created Passwords, Universal Password, Unlock Code, Self-Registration, and Open Access.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Login Options",
        "Planner-Created Password",
        "Attendee-Created Passwords",
        "Universal Password",
        "Unlock Code",
        "Self-Registration",
        "Open Access"
      ],
      "topics": [
        "Touchpoint",
        "Login Options",
        "Planner-Created Password"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033674773-App-Content-Checklist",
      "slug": "app-content-checklist",
      "title": "App Content Checklist",
      "url": "/pages/app-content-checklist.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674773-App-Content-Checklist.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674773-App-Content-Checklist",
      "description": "App Content Checklist for app submission content requirements. Includes Bare Minimum Required for Submission and App Content Checklist sections, with app icon specs and button content guidance.",
      "datePublished": "2026-05-22",
      "keywords": [
        "App Content Checklist",
        "App Store submission",
        "App icon",
        "Touchpoint"
      ],
      "topics": [
        "App Content Checklist",
        "App Store submission",
        "App icon"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033674673-Process-Timeline",
      "slug": "process-timeline",
      "title": "Process Timeline",
      "url": "/pages/process-timeline.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674673-Process-Timeline.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674673-Process-Timeline",
      "description": "Process Timeline for Best Practice Process for Client Success Event App Timeline/Checklist, including Strategic Planning, Configuration, Deployment, and Analytics steps with app review demo, kick off ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Process Timeline",
        "Touchpoint",
        "Client Success",
        "App Timeline/Checklist"
      ],
      "topics": [
        "Process Timeline",
        "Touchpoint",
        "Client Success"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033134554-Developer-Account-Setup",
      "slug": "developer-account-setup",
      "title": "Developer Account Setup",
      "url": "/pages/developer-account-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134554-Developer-Account-Setup.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134554-Developer-Account-Setup",
      "description": "Developer Account Setup instructions for creating an Apple iOS developer account and adding an App Manager user in App Store Connect.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Developer Account Setup",
        "Apple Development Account Signup Process",
        "App Store Connect",
        "iTunes Connect"
      ],
      "topics": [
        "Developer Account Setup",
        "Apple Development Account Signup Process",
        "App Store Connect"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675133-Troubleshooting-On-Site",
      "slug": "troubleshooting-on-site",
      "title": "Troubleshooting On Site",
      "url": "/pages/troubleshooting-on-site.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675133-Troubleshooting-On-Site.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675133-Troubleshooting-On-Site",
      "description": "Troubleshooting On Site article with Login Issues and instructions for adding information to the Dashboard, including attendee credits, check-ins, badges, meetings, and onsite survey results.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Troubleshooting On Site",
        "Dashboard",
        "attendee",
        "surveys"
      ],
      "topics": [
        "Touchpoint",
        "Troubleshooting On Site",
        "Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033674313-Bulk-Uploading-Content",
      "slug": "bulk-uploading-content",
      "title": "Bulk Uploading Content",
      "url": "/pages/bulk-uploading-content.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674313-Bulk-Uploading-Content.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674313-Bulk-Uploading-Content",
      "description": "Touchpoint Support Center article describing how to bulk upload content using Excel spreadsheets, including separate spreadsheets, required spreadsheet headings, and importing via Event Dashboard feat",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "bulk upload",
        "Excel",
        "Event Dashboard"
      ],
      "topics": [
        "Touchpoint",
        "bulk upload",
        "Excel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033134654-Features-Menu",
      "slug": "features-menu",
      "title": "Features & Menu",
      "url": "/pages/features-menu.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134654-Features-Menu.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134654-Features-Menu",
      "description": "Touchpoint Support Center article describing Side Slide Out Navigation, choosing features, reordering buttons, and selecting additional icons under App Design > Features & Menu.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Features & Menu",
        "Navigation Menu",
        "Side Slide Out Navigation"
      ],
      "topics": [
        "Touchpoint",
        "Features & Menu",
        "Navigation Menu"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033134594-Image-Specifications",
      "slug": "image-specifications",
      "title": "Image Specifications",
      "url": "/pages/image-specifications.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134594-Image-Specifications.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134594-Image-Specifications",
      "description": "Image Specifications page for Touchpoint image sizing requirements including App Icon Image, Launch Image, Landing Page Top Banner, Event List Icons, Home Screen Image Panels, Photos, Maps, and Icons.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Image Specifications",
        "App Icon Image",
        "Launch Image",
        "Landing Page Top Banner",
        "Event List Icons",
        "Home Screen Image Panels",
        "Photos, Maps, and Icons",
        "Starter Templates"
      ],
      "topics": [
        "Image Specifications",
        "App Icon Image",
        "Launch Image"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033133454-Related-Links",
      "slug": "related-links",
      "title": "Related Links",
      "url": "/pages/related-links.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033133454-Related-Links.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033133454-Related-Links",
      "description": "Related Links let you attach reading materials or presentations to Agenda Sessions, Attendees, Showcase/Exhibitors, News Stories, and To-Do Tasks in Touchpoint.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Related Links",
        "Agenda Sessions",
        "Showcase/Exhibitors",
        "Touchpoint"
      ],
      "topics": [
        "Related Links",
        "Agenda Sessions",
        "Showcase/Exhibitors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360030551673-Agenda-Feature-Settings-and-Management",
      "slug": "agenda-feature-settings-and-management",
      "title": "Agenda Feature Settings and Management",
      "url": "/pages/agenda-feature-settings-and-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030551673-Agenda-Feature-Settings-and-Management.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030551673-Agenda-Feature-Settings-and-Management",
      "description": "Agenda Feature Settings and Management for Touchpoint event app sessions. Includes Allow Session Check-Ins options, Check-In grace period, Check-In Honesty Pledge Message, and Parent/Child Session Man",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Agenda",
        "session check-ins",
        "Sub-Sessions",
        "Parent/Child Session Management"
      ],
      "topics": [
        "Touchpoint",
        "Agenda",
        "session check-ins"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360030544633-Activity-Feed",
      "slug": "activity-feed",
      "title": "Activity Feed",
      "url": "/pages/activity-feed.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030544633-Activity-Feed.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030544633-Activity-Feed",
      "description": "Touchpoint Activity Feed article covering Activity Feed Feature Settings, Activity Feed Home Screen Panel Settings, Activity Feed Moderation, plus scheduled posts and moderation actions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Activity Feed",
        "moderation"
      ],
      "topics": [
        "Touchpoint",
        "Activity Feed",
        "moderation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_21916500624023-Threaded-Messages",
      "slug": "threaded-messages",
      "title": "Threaded Messages",
      "url": "/pages/threaded-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_21916500624023-Threaded-Messages.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/21916500624023-Threaded-Messages",
      "description": "Threaded Messages support documentation for Messages, Group Messages, and Scheduled Messages, including delivery options and recipient filter rules.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Threaded Messages",
        "Group Messages",
        "Scheduled Messages",
        "push notification",
        "recipient filters"
      ],
      "topics": [
        "Threaded Messages",
        "Group Messages",
        "Scheduled Messages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132814-Groups-Terms",
      "slug": "groups-terms",
      "title": "Groups & Terms",
      "url": "/pages/groups-terms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132814-Groups-Terms.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132814-Groups-Terms",
      "description": "Groups & Terms help Touchpoint users filter lists more easily by configuring group display options and terms, including adding groups, editing terms, manual setup, and spreadsheet upload using Group H",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Groups",
        "Terms",
        "Group Header: Group Name",
        "spreadsheet upload"
      ],
      "topics": [
        "Touchpoint",
        "Groups",
        "Terms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us",
      "slug": "touchpoint-support-center",
      "title": "Touchpoint Support Center",
      "url": "/pages/touchpoint-support-center.html",
      "legacy_url": "/pages/legacy/442hc_en-us.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us",
      "description": "Touchpoint Support Center for a Knowledge Base covering designing, planning, and creating your app, plus other support resources, recommended articles, and support for Certain’s full event automation ",
      "datePublished": "",
      "keywords": [
        "Touchpoint",
        "Support Center",
        "Knowledge Base"
      ],
      "topics": [
        "Touchpoint",
        "Support Center",
        "Knowledge Base"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047273293-Scheduling-and-Publishing-Sessions",
      "slug": "scheduling-and-publishing-sessions",
      "title": "Scheduling and Publishing Sessions",
      "url": "/pages/scheduling-and-publishing-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047273293-Scheduling-and-Publishing-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047273293-Scheduling-and-Publishing-Sessions",
      "description": "How to schedule Sessions using the Session Scheduler and how to use Mass Action features to change Session Status, Track, Types, Levels, Tags, and Publish Sessions settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Scheduler",
        "Sessions",
        "Session Statuses",
        "Mass Actions"
      ],
      "topics": [
        "Session Scheduler",
        "Sessions",
        "Session Statuses"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046630414-Session-Tracks-Uses-and-Workflow",
      "slug": "session-tracks-uses-and-workflow",
      "title": "Session Tracks - Uses and Workflow",
      "url": "/pages/session-tracks-uses-and-workflow.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046630414-Session-Tracks-Uses-and-Workflow.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046630414-Session-Tracks-Uses-and-Workflow",
      "description": "This Certain platform support article explains how Session Tracks are used by Attendees and Reviewers, and provides steps for adding a new track.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Tracks",
        "Reviewer Portal",
        "Session Reviews",
        "Event Track List"
      ],
      "topics": [
        "Session Tracks",
        "Reviewer Portal",
        "Session Reviews"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8119122134295-Registration-Groups-in-Certain",
      "slug": "registration-groups-in-certain",
      "title": "Registration Groups in Certain",
      "url": "/pages/registration-groups-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8119122134295-Registration-Groups-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8119122134295-Registration-Groups-in-Certain",
      "description": "Guide to the Registration Groups sub-module in Certain, including what Groups are, how to enable Registration Groups, create groups, assign membership, and use reporting plus emails.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Registration Groups",
        "registration form",
        "group coordinator",
        "group summary report"
      ],
      "topics": [
        "Certain",
        "Registration Groups",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8031482251415-Email-Analytics-Frequently-Asked-Questions",
      "slug": "email-analytics-frequently-asked-questions",
      "title": "Email Analytics Frequently Asked Questions",
      "url": "/pages/email-analytics-frequently-asked-questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8031482251415-Email-Analytics-Frequently-Asked-Questions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8031482251415-Email-Analytics-Frequently-Asked-Questions",
      "description": "Email Analytics Frequently Asked Questions for Certain. Includes dashboard refresh timing, email status definitions, opens tracking, click-through tracking, and retention policy details for mass actio",
      "datePublished": "2026-05-22",
      "keywords": [
        "Email Analytics",
        "SendGrid",
        "SMTP",
        "click-through tracking",
        "CAN-SPAM",
        "Pacific Time"
      ],
      "topics": [
        "Email Analytics",
        "SendGrid",
        "SMTP"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053681594-Adding-percentage-based-discounts-to-your-Event",
      "slug": "adding-percentage-based-discounts-to-your-event",
      "title": "Adding percentage based discounts to your Event",
      "url": "/pages/adding-percentage-based-discounts-to-your-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053681594-Adding-percentage-based-discounts-to-your-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053681594-Adding-percentage-based-discounts-to-your-Event",
      "description": "This Support Center article explains two Discount Methods for percentage based discounts to a registration and how to apply % based Discounts to Sessions, Attendee Types, and Agenda Items.",
      "datePublished": "2026-05-22",
      "keywords": [
        "percentage based discounts",
        "Promo Code",
        "Discount Methods",
        "Apply %Discount",
        "Registration Fees",
        "Session Fees"
      ],
      "topics": [
        "percentage based discounts",
        "Promo Code",
        "Discount Methods"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053496494-How-the-setting-Incomplete-registrations-count-against-Capacity-Inventory-for-minutes-after-their-last-modification-works",
      "slug": "how-the-setting-incomplete-registrations-count-against-capac",
      "title": "How the setting \"Incomplete registrations count against Capacity/Inventory for __ minutes after their last modification\" works",
      "url": "/pages/how-the-setting-incomplete-registrations-count-against-capac.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053496494-How-the-setting-Incomplete-registrations-count-against-Capacity-Inventory-for-minutes-after-their-last-modification-works.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053496494-How-the-setting-Incomplete-registrations-count-against-Capacity-Inventory-for-minutes-after-their-last-modification-works",
      "description": "How the setting \"Incomplete registrations count against Capacity/Inventory for __ minutes after their last modification\" works, including memory spot reservation, cancellation, and the effect of chang",
      "datePublished": "2023-01-01",
      "keywords": [
        "Incomplete registrations",
        "Capacity/Inventory",
        "system memory",
        "Confirmation page"
      ],
      "topics": [
        "Incomplete registrations",
        "Capacity/Inventory",
        "system memory"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048166733-Content-Display",
      "slug": "content-display",
      "title": "Content Display",
      "url": "/pages/content-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048166733-Content-Display.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048166733-Content-Display",
      "description": "Content Display explains how Display Fields, Content Blocks, and Display Rules define the look and feel of Event Forms, Websites, and Emails. (Plan > Event Setup > Content Display).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Content Display",
        "Display Fields",
        "Content Blocks",
        "Display Rules",
        "Event Setup"
      ],
      "topics": [
        "Content Display",
        "Display Fields",
        "Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048165233-Improved-Asset-Management",
      "slug": "improved-asset-management",
      "title": "Improved Asset Management",
      "url": "/pages/improved-asset-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048165233-Improved-Asset-Management.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048165233-Improved-Asset-Management",
      "description": "You can manage Event Assets such as images, style sheets, scripts, and other miscellaneous files by navigating to Plan > Configure > Display > Assets.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Asset Management",
        "Event Assets",
        "Account Assets",
        "Plan > Configure > Display > Assets"
      ],
      "topics": [
        "Asset Management",
        "Event Assets",
        "Account Assets"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360045278073-Cancelled-Postponed-Event-Statuses",
      "slug": "cancelled-postponed-event-statuses",
      "title": "Cancelled & Postponed Event Statuses",
      "url": "/pages/cancelled-postponed-event-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360045278073-Cancelled-Postponed-Event-Statuses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360045278073-Cancelled-Postponed-Event-Statuses",
      "description": "Cancelled & Postponed Event Statuses guidance for notifying Registrants before updating Event Status, including steps for emailing, setting Cancelled or Postponed, and adding an Event Tag.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Cancelled Event Status",
        "Postponed Event Status",
        "Registrants",
        "Event Tag",
        "Compose Email"
      ],
      "topics": [
        "Cancelled Event Status",
        "Postponed Event Status",
        "Registrants"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043731753-Adding-Existing-Profiles-to-a-New-Event",
      "slug": "adding-existing-profiles-to-a-new-event",
      "title": "Adding Existing Profiles to a New Event",
      "url": "/pages/adding-existing-profiles-to-a-new-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043731753-Adding-Existing-Profiles-to-a-New-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043731753-Adding-Existing-Profiles-to-a-New-Event",
      "description": "Instructions for importing Registrations and inviting existing Profiles to a new Event, including key field options and Import Wizard steps.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registrations",
        "Profiles",
        "Event",
        "Import Wizard"
      ],
      "topics": [
        "Registrations",
        "Profiles",
        "Event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013919233-Concurrent-Registrations-on-Forms-Error-Please-wait-the-page-will-be-automatically-resubmitted",
      "slug": "concurrent-registrations-on-forms-error-please-wait-the-page",
      "title": "Concurrent Registrations on Forms - Error: Please wait; the page will be automatically resubmitted",
      "url": "/pages/concurrent-registrations-on-forms-error-please-wait-the-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013919233-Concurrent-Registrations-on-Forms-Error-Please-wait-the-page-will-be-automatically-resubmitted.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013919233-Concurrent-Registrations-on-Forms-Error-Please-wait-the-page-will-be-automatically-resubmitted",
      "description": "Certain Support guidance for the Concurrent Registrations error: “Please wait; the page will be automatically resubmitted,” including how Concurrent Registrations memory holding works and how to adjus",
      "datePublished": "2026-05-22",
      "keywords": [
        "Concurrent Registrations",
        "Registrations FAQ",
        "Forms",
        "Inventory Timeout",
        "Incomplete registrations count against Capacity/Inventory"
      ],
      "topics": [
        "Concurrent Registrations",
        "Registrations FAQ",
        "Forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013911093-Countries-Available-in-Certain",
      "slug": "countries-available-in-certain",
      "title": "Countries Available in Certain",
      "url": "/pages/countries-available-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013911093-Countries-Available-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013911093-Countries-Available-in-Certain",
      "description": "Certain uses the ISO (International Organization for Standardization) Country list to determine which countries are available in the Country drop-down menu, so integrations with Paypal, Marketo, and E",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "ISO (International Organization for Standardization) Country list",
        "Country drop-down menu",
        "Paypal",
        "Marketo",
        "Eloqua"
      ],
      "topics": [
        "Certain",
        "ISO (International Organization for Standardization) Country list",
        "Country drop-down menu"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210990-Event-Component-Descriptions-and-Navigation",
      "slug": "event-component-descriptions-and-navigation",
      "title": "Event Component Descriptions and Navigation",
      "url": "/pages/event-component-descriptions-and-navigation.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210990-Event-Component-Descriptions-and-Navigation.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210990-Event-Component-Descriptions-and-Navigation",
      "description": "Learn how to navigate Certain event components, including the Event List and Event-specific tabs such as Plan, Promote, Manage, Engage, and Reports.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event List",
        "Event Navigation",
        "Plan",
        "Promote",
        "Manage",
        "Engage",
        "Reports",
        "SSO"
      ],
      "topics": [
        "Event List",
        "Event Navigation",
        "Plan"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210540-Settings-Custom-Statuses",
      "slug": "settings-custom-statuses",
      "title": "Settings: Custom Statuses",
      "url": "/pages/settings-custom-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210540-Settings-Custom-Statuses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210540-Settings-Custom-Statuses",
      "description": "Settings: Custom Statuses explains Registration Statuses, how Custom Registration Statuses organize attendees, and how to create them.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom Statuses",
        "Registration Status",
        "Attendee Statuses"
      ],
      "topics": [
        "Custom Statuses",
        "Registration Status",
        "Attendee Statuses"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210530-Event-Setup-Contact",
      "slug": "event-setup-contact",
      "title": "Event Setup: Contact",
      "url": "/pages/event-setup-contact.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210530-Event-Setup-Contact.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210530-Event-Setup-Contact",
      "description": "Event Setup: Contact explains the Event Registration Contact definition, shared registration contact information across accounts, and where contact details appear on emails, event website, and registr",
      "datePublished": "2025-05-22",
      "keywords": [
        "Event Setup",
        "Contact",
        "Event Registration Contact"
      ],
      "topics": [
        "Event Setup",
        "Contact",
        "Event Registration Contact"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210500-Event-Setup-Attendee-Types",
      "slug": "event-setup-attendee-types",
      "title": "Event Setup: Attendee Types",
      "url": "/pages/event-setup-attendee-types.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210500-Event-Setup-Attendee-Types.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210500-Event-Setup-Attendee-Types",
      "description": "Attendee Types are used to identify different types of participants within your Event. The article explains possible uses and the steps to set up new Attendee Types.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Attendee Types",
        "Event Setup",
        "Registration Form"
      ],
      "topics": [
        "Attendee Types",
        "Event Setup",
        "Registration Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210470-Event-Setup-Details",
      "slug": "event-setup-details",
      "title": "Event Setup: Details",
      "url": "/pages/event-setup-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210470-Event-Setup-Details.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210470-Event-Setup-Details",
      "description": "Event Setup: Details explains how to update Event basic information in Certain, including Event Details fields, Status changes, Access Token behavior, and Location, Contact, Role Assignments, and Trav",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Setup",
        "Event Details",
        "Access Token",
        "Registration Capacity",
        "External Event ID"
      ],
      "topics": [
        "Event Setup",
        "Event Details",
        "Access Token"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210450-Email-Alerts",
      "slug": "email-alerts",
      "title": "Email Alerts",
      "url": "/pages/email-alerts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210450-Email-Alerts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210450-Email-Alerts",
      "description": "Email Alerts lets you configure Alert (notification) email recipients by Attendee Type or Agenda Item inventory thresholds, and view records in Alert History.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Email Alerts",
        "Alert",
        "Attendee Type",
        "Agenda Item",
        "inventory limit",
        "Alert History"
      ],
      "topics": [
        "Email Alerts",
        "Alert",
        "Attendee Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210410-Event-Setup-Suppliers",
      "slug": "event-setup-suppliers",
      "title": "Event Setup: Suppliers",
      "url": "/pages/event-setup-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210410-Event-Setup-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210410-Event-Setup-Suppliers",
      "description": "Use the Plan > Event Setup > Suppliers page to enter a list of Suppliers associated with an Event. Note: This tab is part of the SMM (Strategic Meetings Management) Module.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Setup",
        "Suppliers",
        "SMM (Strategic Meetings Management)",
        "Certain"
      ],
      "topics": [
        "Event Setup",
        "Suppliers",
        "SMM (Strategic Meetings Management)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10629096312343-Accommodations-Guide",
      "slug": "accommodations-guide",
      "title": "Accommodations Guide",
      "url": "/pages/accommodations-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10629096312343-Accommodations-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10629096312343-Accommodations-Guide",
      "description": "Overview of the Accommodation Module in Certain, covering room types, hotels, accommodation blocks and sub-blocks, forms, and roommate matching workflows and settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Accommodation Module",
        "Room Types",
        "Hotels",
        "Accommodation Blocks",
        "Accommodation Sub-Blocks",
        "Room Sharing",
        "Roommate Matching",
        "Certain"
      ],
      "topics": [
        "Accommodation Module",
        "Room Types",
        "Hotels"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019301054-Troubleshooting-Data-Fields-in-Emails",
      "slug": "troubleshooting-data-fields-in-emails",
      "title": "Troubleshooting Data Fields in Emails",
      "url": "/pages/troubleshooting-data-fields-in-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019301054-Troubleshooting-Data-Fields-in-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019301054-Troubleshooting-Data-Fields-in-Emails",
      "description": "Troubleshooting Data Fields in Emails: dynamic data fields (DDFs) do not show correctly when recipients are marked as Test Registrant in a Live event.",
      "datePublished": "2023-05-22",
      "keywords": [
        "dynamic data fields (DDFs)",
        "Test Registrant",
        "Live event",
        "email templates"
      ],
      "topics": [
        "dynamic data fields (DDFs)",
        "Test Registrant",
        "Live event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360014702393-Web-Integration-Links",
      "slug": "web-integration-links",
      "title": "Web Integration Links",
      "url": "/pages/web-integration-links.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360014702393-Web-Integration-Links.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360014702393-Web-Integration-Links",
      "description": "Integration Links enable customization and personalization of the attendee experience by inserting dynamic data fields into email messages and on the confirmation page of a Form, based on Registrant k",
      "datePublished": "2026-05-22",
      "keywords": [
        "Integration Links",
        "Registrant",
        "Form",
        "Web Integration Links",
        "Integration Module"
      ],
      "topics": [
        "Integration Links",
        "Registrant",
        "Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011667393-What-to-do-when-registrants-do-not-receive-emails-SPF-DKIM-DMARC-Failure",
      "slug": "what-to-do-when-registrants-do-not-receive-emails-spf-dkim-d",
      "title": "What to do when registrants do not receive emails - SPF/DKIM/DMARC Failure",
      "url": "/pages/what-to-do-when-registrants-do-not-receive-emails-spf-dkim-d.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011667393-What-to-do-when-registrants-do-not-receive-emails-SPF-DKIM-DMARC-Failure.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011667393-What-to-do-when-registrants-do-not-receive-emails-SPF-DKIM-DMARC-Failure",
      "description": "Troubleshooting steps for registrant email delivery issues via Certain, including SPF/DKIM/DMARC Failure review, history record checks, spam/quarantine causes, and how to configure the default certain",
      "datePublished": "2026-05-22",
      "keywords": [
        "SPF",
        "DKIM",
        "DMARC",
        "Certain",
        "FROM address",
        "Quarientined"
      ],
      "topics": [
        "SPF",
        "DKIM",
        "DMARC"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011662593-On-Hold-Status-in-Scheduled-Emails",
      "slug": "on-hold-status-in-scheduled-emails",
      "title": "On Hold Status in Scheduled Emails",
      "url": "/pages/on-hold-status-in-scheduled-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011662593-On-Hold-Status-in-Scheduled-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011662593-On-Hold-Status-in-Scheduled-Emails",
      "description": "On Hold Status in Scheduled Emails explains how copied Events set Scheduled Email Status to On Hold when existing Scheduled Emails are Queued, and how to change Status back to Queued or remove On Hold",
      "datePublished": "2026-05-22",
      "keywords": [
        "Scheduled Emails",
        "On Hold",
        "Queued",
        "Completed"
      ],
      "topics": [
        "Scheduled Emails",
        "On Hold",
        "Queued"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211570-Fully-customize-an-Email-Template-in-Certain",
      "slug": "fully-customize-an-email-template-in-certain",
      "title": "Fully customize an Email Template in Certain",
      "url": "/pages/fully-customize-an-email-template-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211570-Fully-customize-an-Email-Template-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211570-Fully-customize-an-Email-Template-in-Certain",
      "description": "Custom Email Templates can send fully customized email for an Event or a specific Form, with tips for successful email communications and an example using HTML <style> and <body>.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Email Template",
        "Custom Email Templates",
        "style sheet",
        "HTML",
        "Display Template"
      ],
      "topics": [
        "Certain",
        "Email Template",
        "Custom Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211350-Best-Practices-Email-Deliverability",
      "slug": "best-practices-email-deliverability",
      "title": "Best Practices: Email Deliverability",
      "url": "/pages/best-practices-email-deliverability.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211350-Best-Practices-Email-Deliverability.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211350-Best-Practices-Email-Deliverability",
      "description": "Best Practices: Email Deliverability explains why emails and confirmation emails may be filtered as spam, how Certain Platform sets the From and Reply-To addresses, and how the Email “Chain” and best ",
      "datePublished": "2026-05-22",
      "keywords": [
        "SendGrid",
        "SPF records",
        "Domain Keys",
        "DMARC",
        "Junk folder",
        "SPAM firewall",
        "Certain Platform"
      ],
      "topics": [
        "SendGrid",
        "SPF records",
        "Domain Keys"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013565834-Creating-a-Registrant-s-Password",
      "slug": "creating-a-registrant-s-password",
      "title": "Creating a Registrant's Password",
      "url": "/pages/creating-a-registrant-s-password.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013565834-Creating-a-Registrant-s-Password.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013565834-Creating-a-Registrant-s-Password",
      "description": "Creating a Registrant's Password in Certain via Event Dashboard steps. You can change or create a password on a Registrant's behalf by resetting the password in the Contact Information section.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Registrant's Password",
        "Event Dashboard",
        "Edit Registration"
      ],
      "topics": [
        "Registrant's Password",
        "Event Dashboard",
        "Edit Registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011461113-Missing-Potential-Duplicates-under-Registrations-To-Review",
      "slug": "missing-potential-duplicates-under-registrations-to-review",
      "title": "Missing Potential Duplicates under Registrations To Review",
      "url": "/pages/missing-potential-duplicates-under-registrations-to-review.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011461113-Missing-Potential-Duplicates-under-Registrations-To-Review.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011461113-Missing-Potential-Duplicates-under-Registrations-To-Review",
      "description": "When an Event has more than 5,000 Registrations, no more Registrations show under Registrations to Review - Potential Duplicates, and duplicates are found via an exported Excel file.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registrations to Review",
        "Potential Duplicates",
        "Excel export"
      ],
      "topics": [
        "Registrations to Review",
        "Potential Duplicates",
        "Excel export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211420-How-to-indicate-CC-Assistant-Email-or-CC-Additional-Email-when-Importing-Registrations",
      "slug": "how-to-indicate-cc-assistant-email-or-cc-additional-email-wh",
      "title": "How to indicate 'CC Assistant Email' or 'CC Additional Email' when Importing Registrations",
      "url": "/pages/how-to-indicate-cc-assistant-email-or-cc-additional-email-wh.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211420-How-to-indicate-CC-Assistant-Email-or-CC-Additional-Email-when-Importing-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211420-How-to-indicate-CC-Assistant-Email-or-CC-Additional-Email-when-Importing-Registrations",
      "description": "To send email to a contact while importing registrations, select the corresponding 'CC Assistant Email?' or 'CC Additional Email?' checkbox for the 'Assistant Email' or 'Additional Email' fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "CC Assistant Email",
        "CC Additional Email",
        "Assistant Email",
        "Additional Email",
        "Importing Registrations"
      ],
      "topics": [
        "CC Assistant Email",
        "CC Additional Email",
        "Assistant Email"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211400-How-do-I-import-gender-with-my-invite-list",
      "slug": "how-do-i-import-gender-with-my-invite-list",
      "title": "How do I import gender with my invite list?",
      "url": "/pages/how-do-i-import-gender-with-my-invite-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211400-How-do-I-import-gender-with-my-invite-list.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211400-How-do-I-import-gender-with-my-invite-list",
      "description": "Import gender into the system field \"Gender\" using spreadsheet values: Male = 1, Female = 2, Unknown = (blank).",
      "datePublished": "",
      "keywords": [
        "import",
        "gender",
        "invite list"
      ],
      "topics": [
        "import",
        "gender",
        "invite list"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211380-How-to-change-the-Font-Size-or-Remove-the-Underline-for-Hyperlinks-on-Forms-and-Websites",
      "slug": "how-to-change-the-font-size-or-remove-the-underline-for-hype",
      "title": "How to change the Font Size or Remove the Underline for Hyperlinks on Forms and Websites",
      "url": "/pages/how-to-change-the-font-size-or-remove-the-underline-for-hype.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211380-How-to-change-the-Font-Size-or-Remove-the-Underline-for-Hyperlinks-on-Forms-and-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211380-How-to-change-the-Font-Size-or-Remove-the-Underline-for-Hyperlinks-on-Forms-and-Websites",
      "description": "Using CSS to change hyperlink appearance on Forms and Websites by updating styles in Plan > Configure > Display > Extended Display and pasting custom code into the Custom HTML Shell head tag field.",
      "datePublished": "2026-05-22",
      "keywords": [
        "CSS",
        "hyperlinks",
        "Custom HTML Shell"
      ],
      "topics": [
        "CSS",
        "hyperlinks",
        "Custom HTML Shell"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210770-Managing-Registrations-Working-with-Profiles",
      "slug": "managing-registrations-working-with-profiles",
      "title": "Managing Registrations: Working with Profiles",
      "url": "/pages/managing-registrations-working-with-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210770-Managing-Registrations-Working-with-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210770-Managing-Registrations-Working-with-Profiles",
      "description": "Managing Registrations: Working with Profiles explains how Profiles are created, how Profiles are invited/registered to an Event, and how to view a Registration's Profile.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles",
        "Registrations",
        "Events",
        "Account",
        "Sub-Account"
      ],
      "topics": [
        "Profiles",
        "Registrations",
        "Events"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210750-Modifying-Registration-Details",
      "slug": "modifying-registration-details",
      "title": "Modifying Registration Details",
      "url": "/pages/modifying-registration-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210750-Modifying-Registration-Details.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210750-Modifying-Registration-Details",
      "description": "Instructions for modifying Registration details in Certain, including locating Registrations via Manage > Registrations and using Overview tabs such as Profile, Questions, Sessions, Financials, Histor",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Registration",
        "Overview page",
        "Event Dashboard",
        "Report Results Window"
      ],
      "topics": [
        "Certain",
        "Registration",
        "Overview page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042894074-Troubleshooting-Payment-Info-Saving-but-not-Processing-on-Complete-Registrations",
      "slug": "troubleshooting-payment-info-saving-but-not-processing-on-co",
      "title": "Troubleshooting - Payment Info Saving but not Processing on Complete Registrations",
      "url": "/pages/troubleshooting-payment-info-saving-but-not-processing-on-co.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042894074-Troubleshooting-Payment-Info-Saving-but-not-Processing-on-Complete-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042894074-Troubleshooting-Payment-Info-Saving-but-not-Processing-on-Complete-Registrations",
      "description": "Troubleshooting steps for Certain Form payments when Complete Registrations keep a full balance due, including Online Payment Processing settings and Registration Status classification checks.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Form",
        "Registration Status",
        "Payment",
        "Online Payment Processing"
      ],
      "topics": [
        "Certain Form",
        "Registration Status",
        "Payment"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360039964313-Troubleshooting-Unable-to-Change-Event-s-E-Commerce-Account",
      "slug": "troubleshooting-unable-to-change-event-s-e-commerce-account",
      "title": "Troubleshooting - Unable to Change Event's E-Commerce Account",
      "url": "/pages/troubleshooting-unable-to-change-event-s-e-commerce-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360039964313-Troubleshooting-Unable-to-Change-Event-s-E-Commerce-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360039964313-Troubleshooting-Unable-to-Change-Event-s-E-Commerce-Account",
      "description": "Troubleshooting steps for unable to change an event's E-Commerce account in Certain. Checks include Event Currency and restoring a deleted E-Commerce account.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "E-Commerce account",
        "Event Setup",
        "Financials",
        "Payment Processing Account"
      ],
      "topics": [
        "Certain",
        "E-Commerce account",
        "Event Setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360034531093-Tips-Chargebacks-Adjustments-Test-Payments-and-Refunds",
      "slug": "tips-chargebacks-adjustments-test-payments-and-refunds",
      "title": "Tips – Chargebacks, Adjustments, Test Payments, and Refunds",
      "url": "/pages/tips-chargebacks-adjustments-test-payments-and-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360034531093-Tips-Chargebacks-Adjustments-Test-Payments-and-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360034531093-Tips-Chargebacks-Adjustments-Test-Payments-and-Refunds",
      "description": "This article presents tips regarding chargebacks, adjustments, payments, and refunds, including rules for changing the “Received” status, adding refund records, and using Credit and Debit adjustments ",
      "datePublished": "2026-05-22",
      "keywords": [
        "chargebacks",
        "adjustments",
        "refunds",
        "payments",
        "test payments"
      ],
      "topics": [
        "chargebacks",
        "adjustments",
        "refunds"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360017592474-E-Commerce-Accounts-Errors-Received-Through-Cybersource-Payment-Attempts",
      "slug": "e-commerce-accounts-errors-received-through-cybersource-paym",
      "title": "E-Commerce Accounts - Errors Received Through Cybersource Payment Attempts",
      "url": "/pages/e-commerce-accounts-errors-received-through-cybersource-paym.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360017592474-E-Commerce-Accounts-Errors-Received-Through-Cybersource-Payment-Attempts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360017592474-E-Commerce-Accounts-Errors-Received-Through-Cybersource-Payment-Attempts",
      "description": "This article discusses common error messages and issues you may encounter with Cybersource payments, including response errors and cases where declined payments occur despite complete required fields ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Cybersource",
        "eCommerce account",
        "Response Errors",
        "declined payment",
        "Elapsed Time"
      ],
      "topics": [
        "Cybersource",
        "eCommerce account",
        "Response Errors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211240-Administrators-Cybersource-Setup-Requirements",
      "slug": "administrators-cybersource-setup-requirements",
      "title": "Administrators - Cybersource Setup Requirements",
      "url": "/pages/administrators-cybersource-setup-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211240-Administrators-Cybersource-Setup-Requirements.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211240-Administrators-Cybersource-Setup-Requirements",
      "description": "Instructions for administrators on Cybersource setup requirements in Certain Platform. Includes “Cybersource Gateway Account Settings” fields for Account Settings > Registrations > Financial > E-comme",
      "datePublished": "2026-05-22",
      "keywords": [
        "Cybersource",
        "Cybersource Gateway Account Settings",
        "E-commerce Accounts",
        "Administrators",
        "Certain Platform"
      ],
      "topics": [
        "Cybersource",
        "Cybersource Gateway Account Settings",
        "E-commerce Accounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211230-Administrators-PayPal-Setup-Requirements",
      "slug": "administrators-paypal-setup-requirements",
      "title": "Administrators - PayPal Setup Requirements",
      "url": "/pages/administrators-paypal-setup-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211230-Administrators-PayPal-Setup-Requirements.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211230-Administrators-PayPal-Setup-Requirements",
      "description": "Administrators can configure a PayPal account within Certain using PayPal Gateway Account Settings like Account Merchant/Vendor ID, Account Partner ID, Account User ID, Account Password, and PayPal Ma",
      "datePublished": "2026-05-22",
      "keywords": [
        "PayPal",
        "Certain",
        "PayPal Gateway Account Settings"
      ],
      "topics": [
        "PayPal",
        "Certain",
        "PayPal Gateway Account Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211210-Administrators-Authorize-Net-Setup-Requirements",
      "slug": "administrators-authorize-net-setup-requirements",
      "title": "Administrators - Authorize.Net Setup Requirements",
      "url": "/pages/administrators-authorize-net-setup-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211210-Administrators-Authorize-Net-Setup-Requirements.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211210-Administrators-Authorize-Net-Setup-Requirements",
      "description": "Instructions for administrators about Authorize.Net gateway account setting requirements, including Authorize.Net API Login ID, Transaction Key, Authorize.Net Test POST URL, and Authorize.Net Producti",
      "datePublished": "2026-05-22",
      "keywords": [
        "Authorize.Net",
        "API Login ID",
        "Transaction Key",
        "Address Verification Service (AVS)",
        "Credit Card Security Code (CSC)"
      ],
      "topics": [
        "Authorize.Net",
        "API Login ID",
        "Transaction Key"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211190-Administrators-E-Commerce-Verification-Settings",
      "slug": "administrators-e-commerce-verification-settings",
      "title": "Administrators - E-Commerce Verification Settings",
      "url": "/pages/administrators-e-commerce-verification-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211190-Administrators-E-Commerce-Verification-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211190-Administrators-E-Commerce-Verification-Settings",
      "description": "Options for configuring E-Commerce verification settings in Certain, including AVS and CSC verification and related settings.",
      "datePublished": "2026-01-21",
      "keywords": [
        "AVS",
        "Address Verification Service",
        "CSC",
        "Credit Card Verification",
        "E-Commerce",
        "Billing Address",
        "Online Payment Processor",
        "AVS decision trees"
      ],
      "topics": [
        "AVS",
        "Address Verification Service",
        "CSC"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211170-Administrators-Enabling-E-Commerce-for-Payment-Processing",
      "slug": "administrators-enabling-e-commerce-for-payment-processing",
      "title": "Administrators - Enabling E-Commerce for Payment Processing",
      "url": "/pages/administrators-enabling-e-commerce-for-payment-processing.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211170-Administrators-Enabling-E-Commerce-for-Payment-Processing.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211170-Administrators-Enabling-E-Commerce-for-Payment-Processing",
      "description": "How Online Credit Card Processing works and how administrators configure Certain E-Commerce settings for payment processing using payment gateway products such as PayPal PayFlow Pro, Cybersource, Auth",
      "datePublished": "2026-05-22",
      "keywords": [
        "PayPal PayFlow Pro",
        "Cybersource",
        "Authorize.net",
        "Pay.gov",
        "Chase Orbital",
        "Stripe",
        "Shift4"
      ],
      "topics": [
        "PayPal PayFlow Pro",
        "Cybersource",
        "Authorize.net"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211010-Invoices",
      "slug": "invoices",
      "title": "Invoices",
      "url": "/pages/invoices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211010-Invoices.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211010-Invoices",
      "description": "Invoices within Certain are used to deliver detailed fee, tax (if applicable), and payment information to registrants. Invoice templates can be set up at Event or Account level and exported as PDF doc",
      "datePublished": "2026-05-22",
      "keywords": [
        "Invoices"
      ],
      "topics": [
        "Invoices"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210760-Managing-Registrations-Cancellations-and-Refunds",
      "slug": "managing-registrations-cancellations-and-refunds",
      "title": "Managing Registrations - Cancellations and Refunds",
      "url": "/pages/managing-registrations-cancellations-and-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210760-Managing-Registrations-Cancellations-and-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210760-Managing-Registrations-Cancellations-and-Refunds",
      "description": "Managing Registrations - Cancellations and Refunds explains how to set up registration and agenda item cancellation fees and how to cancel registrations and apply refunds using CAR.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Managing Registrations",
        "cancellations",
        "refunds",
        "CAR",
        "attendee types",
        "agenda items"
      ],
      "topics": [
        "Managing Registrations",
        "cancellations",
        "refunds"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210440-Configuring-Your-Event-s-Payment-Options",
      "slug": "configuring-your-event-s-payment-options",
      "title": "Configuring Your Event's Payment Options",
      "url": "/pages/configuring-your-event-s-payment-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210440-Configuring-Your-Event-s-Payment-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210440-Configuring-Your-Event-s-Payment-Options",
      "description": "This article covers how to configure the payment options for an event, including Plan > Event Setup > Financials and processing account selection.",
      "datePublished": "2026-05-22",
      "keywords": [
        "payment options",
        "processing account",
        "financials",
        "E-Commerce",
        "Credit Card Security Options",
        "G/L account number"
      ],
      "topics": [
        "payment options",
        "processing account",
        "financials"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360055255153-Enforcing-email-uniqueness-and-addressing-form-login-errors-for-existing-email-addresses",
      "slug": "enforcing-email-uniqueness-and-addressing-form-login-errors",
      "title": "Enforcing email uniqueness and addressing form login errors for existing email addresses",
      "url": "/pages/enforcing-email-uniqueness-and-addressing-form-login-errors.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360055255153-Enforcing-email-uniqueness-and-addressing-form-login-errors-for-existing-email-addresses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360055255153-Enforcing-email-uniqueness-and-addressing-form-login-errors-for-existing-email-addresses",
      "description": "Certain provides the ability to prevent multiple registrations and profiles with the same email address. Verify the form's email uniqueness setting within the event or on the account.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "email uniqueness",
        "registration",
        "profile"
      ],
      "topics": [
        "Certain",
        "email uniqueness",
        "registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047585374-Form-Entry-Security",
      "slug": "form-entry-security",
      "title": "Form Entry & Security",
      "url": "/pages/form-entry-security.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047585374-Form-Entry-Security.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047585374-Form-Entry-Security",
      "description": "Instructions for using an Entry page in Form setup, adding the Entry Section to the Online Form Sequence, setting up a waiver checkbox, and configuring Login Options including Single Sign On (SSO).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Entry page",
        "waiver checkbox",
        "Login Options",
        "SSO"
      ],
      "topics": [
        "Entry page",
        "waiver checkbox",
        "Login Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043656113-How-to-Setup-Event-Waitlist-Option",
      "slug": "how-to-setup-event-waitlist-option",
      "title": "How to Setup Event Waitlist Option",
      "url": "/pages/how-to-setup-event-waitlist-option.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043656113-How-to-Setup-Event-Waitlist-Option.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043656113-How-to-Setup-Event-Waitlist-Option",
      "description": "How to Setup Event Waitlist Option: set Event Registration Capacity, enable Automatic Event Waitlisting, configure Waitlist Status and Update Reg Status, optionally send an email template, and manage ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Waitlist Option",
        "Registration Capacity",
        "Automatic Event Waitlisting",
        "Waitlist Status",
        "Update Reg Status",
        "Event Waitlist Queue"
      ],
      "topics": [
        "Event Waitlist Option",
        "Registration Capacity",
        "Automatic Event Waitlisting"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043387853-Error-when-no-Form-in-the-Event-is-marked-as-Primary",
      "slug": "error-when-no-form-in-the-event-is-marked-as-primary",
      "title": "Error when no Form in the Event is marked as Primary",
      "url": "/pages/error-when-no-form-in-the-event-is-marked-as-primary.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043387853-Error-when-no-Form-in-the-Event-is-marked-as-Primary.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043387853-Error-when-no-Form-in-the-Event-is-marked-as-Primary",
      "description": "When Display Rules are added in an Email Template and no Form in the Event is marked as Primary, a server error occurs. Mark a Form as the primary form for the event to fix it.",
      "datePublished": "2022-06-22",
      "keywords": [
        "Display Rules",
        "Email Template",
        "Primary Form",
        "server error"
      ],
      "topics": [
        "Display Rules",
        "Email Template",
        "Primary Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043387493-The-Consequences-of-Changing-Your-Event-Code",
      "slug": "the-consequences-of-changing-your-event-code",
      "title": "The Consequences of Changing Your Event Code",
      "url": "/pages/the-consequences-of-changing-your-event-code.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043387493-The-Consequences-of-Changing-Your-Event-Code.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043387493-The-Consequences-of-Changing-Your-Event-Code",
      "description": "The Event Code is entered at Plan > Event Setup > Details > Event Details. Changing the Event Code changes file paths and breaks the Certain Platform and Touchpoint integration.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Event Code",
        "Certain Platform",
        "Touchpoint",
        "Event Setup",
        "Custom HTML"
      ],
      "topics": [
        "Event Code",
        "Certain Platform",
        "Touchpoint"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043368993-Assigning-Speaker-Attendee-Type-Using-Logic",
      "slug": "assigning-speaker-attendee-type-using-logic",
      "title": "Assigning Speaker Attendee Type Using Logic",
      "url": "/pages/assigning-speaker-attendee-type-using-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043368993-Assigning-Speaker-Attendee-Type-Using-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043368993-Assigning-Speaker-Attendee-Type-Using-Logic",
      "description": "Steps to create a Form and Logic rule that auto-assigns \"Speaker\" as an Attendee Type so Speakers can access Form, Questions, and Payments.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Attendee Types",
        "Logic",
        "Online Form Sequence",
        "Speaker",
        "Form Setup"
      ],
      "topics": [
        "Attendee Types",
        "Logic",
        "Online Form Sequence"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360037468973-Marking-a-form-as-Primary-What-does-this-do",
      "slug": "marking-a-form-as-primary-what-does-this-do",
      "title": "Marking a form as \"Primary\" - What does this do?",
      "url": "/pages/marking-a-form-as-primary-what-does-this-do.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360037468973-Marking-a-form-as-Primary-What-does-this-do.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360037468973-Marking-a-form-as-Primary-What-does-this-do",
      "description": "Mark a single Form as the \"Primary\" form in the Form's > Setup page to control how Registrant information appears in confirmation emails, including Confirmation Section Headers, Sessions formatting, A",
      "datePublished": "2026-05-22",
      "keywords": [
        "Primary",
        "Form Setup",
        "Registrant information",
        "confirmation section",
        "Confirmation Section Headers",
        "Sessions: Verify & Confirm",
        "Personal Agenda Settings",
        "Verify & Confirmation"
      ],
      "topics": [
        "Primary",
        "Form Setup",
        "Registrant information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020447613-Form-Password-Options",
      "slug": "form-password-options",
      "title": "Form Password Options",
      "url": "/pages/form-password-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020447613-Form-Password-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020447613-Form-Password-Options",
      "description": "Use Certain's \"Forgot Password\" feature by creating a Forgot Password Email Template and enabling Enable Forgot Password on the Form. Append \"Reg ID for URL\" to the Form link to log Registrants into t",
      "datePublished": "2025-05-22",
      "keywords": [
        "Form Password Options",
        "Forgot Password",
        "Reg ID for URL",
        "Certain Forms"
      ],
      "topics": [
        "Form Password Options",
        "Forgot Password",
        "Reg ID for URL"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020311514-Attendee-Type-Waitlisting-How-does-it-work",
      "slug": "attendee-type-waitlisting-how-does-it-work",
      "title": "Attendee Type Waitlisting - How does it work?",
      "url": "/pages/attendee-type-waitlisting-how-does-it-work.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020311514-Attendee-Type-Waitlisting-How-does-it-work.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020311514-Attendee-Type-Waitlisting-How-does-it-work",
      "description": "Manual setup steps for Attendee Type Waitlisting. Learn what identifies a Waitlisted Attendee, how to manage “Waitlist Hold” status, and how to add Confirmation page Custom HTML.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Waitlisting",
        "Attendee Type",
        "Waitlist Hold",
        "Event Dashboard",
        "Custom HTML",
        "Reg status"
      ],
      "topics": [
        "Waitlisting",
        "Attendee Type",
        "Waitlist Hold"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_25512950376087-Upload-Embedded-Google-Map-to-Forms",
      "slug": "upload-embedded-google-map-to-forms",
      "title": "Upload Embedded Google Map to Forms",
      "url": "/pages/upload-embedded-google-map-to-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_25512950376087-Upload-Embedded-Google-Map-to-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/25512950376087-Upload-Embedded-Google-Map-to-Forms",
      "description": "Steps to upload embedded Google Map HTML into Certain form content so form users receive location details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Google Maps",
        "embedded Google Map",
        "form",
        "Embed a map",
        "Copy HTML"
      ],
      "topics": [
        "Google Maps",
        "embedded Google Map",
        "form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_201683984-How-to-enable-a-Forgot-Password-Reset-Link",
      "slug": "how-to-enable-a-forgot-password-reset-link",
      "title": "How to enable a Forgot Password Reset Link",
      "url": "/pages/how-to-enable-a-forgot-password-reset-link.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_201683984-How-to-enable-a-Forgot-Password-Reset-Link.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/201683984-How-to-enable-a-Forgot-Password-Reset-Link",
      "description": "How to enable a Forgot Password Reset Link for Certain registration Forms by selecting Enable Forgot Password under Plan > Forms > Entry and configuring the related reset fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Forgot Password Reset Link",
        "Enable Forgot Password",
        "Registration Forms",
        "Form Entry",
        "password reset"
      ],
      "topics": [
        "Forgot Password Reset Link",
        "Enable Forgot Password",
        "Registration Forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200653690-How-to-Remove-a-Blank-Page-Generated-by-Logic",
      "slug": "how-to-remove-a-blank-page-generated-by-logic",
      "title": "How to Remove a Blank Page Generated by Logic",
      "url": "/pages/how-to-remove-a-blank-page-generated-by-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200653690-How-to-Remove-a-Blank-Page-Generated-by-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200653690-How-to-Remove-a-Blank-Page-Generated-by-Logic",
      "description": "How to remove a blank page generated by logic by using a Custom HTML Section with JavaScript scripts, and by creating a Logic Rule to display the Custom HTML block under conditions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Form",
        "Logic",
        "Custom HTML",
        "JavaScript",
        "jQuery"
      ],
      "topics": [
        "Form",
        "Logic",
        "Custom HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event",
      "slug": "how-can-i-receive-an-email-when-someone-registers-for-my-eve",
      "title": "How can I receive an email when someone registers for my Event?",
      "url": "/pages/how-can-i-receive-an-email-when-someone-registers-for-my-eve.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event",
      "description": "You can enter an email address to be copied on all Confirmation Emails so you receive an email confirmation each time someone registers through a Form.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Confirmation Emails",
        "Form",
        "Registered Attendees",
        "cc:"
      ],
      "topics": [
        "Confirmation Emails",
        "Form",
        "Registered Attendees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211460-Do-I-need-to-delete-Test-Registrations-before-going-Live",
      "slug": "do-i-need-to-delete-test-registrations-before-going-live",
      "title": "Do I need to delete Test Registrations before going Live?",
      "url": "/pages/do-i-need-to-delete-test-registrations-before-going-live.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211460-Do-I-need-to-delete-Test-Registrations-before-going-Live.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211460-Do-I-need-to-delete-Test-Registrations-before-going-Live",
      "description": "It is not necessary or recommended to delete Test Registrations before changing Event Status to Live under Plan > Event Setup > Details. Test Registrations are removed and remain accessible in Registr",
      "datePublished": "2023-11-22",
      "keywords": [
        "Test Registrations",
        "Event Status",
        "Registrations to Review",
        "Billable Registrations",
        "Plan > Event Setup > Details",
        "Live"
      ],
      "topics": [
        "Test Registrations",
        "Event Status",
        "Registrations to Review"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211450-How-to-Close-Registration-for-an-Event",
      "slug": "how-to-close-registration-for-an-event",
      "title": "How to Close Registration for an Event",
      "url": "/pages/how-to-close-registration-for-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211450-How-to-Close-Registration-for-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211450-How-to-Close-Registration-for-an-Event",
      "description": "Learn how to close registration for an Event using Option 1: Forms and Option 2: Event Status, including Notes and how to customize the Closed Form Message.",
      "datePublished": "2026-05-22",
      "keywords": [
        "event registration",
        "Forms",
        "Event Status",
        "Closed Form Message"
      ],
      "topics": [
        "event registration",
        "Forms",
        "Event Status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211430-System-Timestamps",
      "slug": "system-timestamps",
      "title": "System Timestamps",
      "url": "/pages/system-timestamps.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211430-System-Timestamps.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211430-System-Timestamps",
      "description": "Certain date-time stamps are displayed in Pacific Standard Time (PST) in Certain Platform administration, while Event Setup > Details controls the event time zone for registrants using Add to Calendar",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "System Timestamps",
        "Pacific Standard Time (PST)"
      ],
      "topics": [
        "Certain Platform",
        "System Timestamps",
        "Pacific Standard Time (PST)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210850-Roommate-Matching",
      "slug": "roommate-matching",
      "title": "Roommate Matching",
      "url": "/pages/roommate-matching.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210850-Roommate-Matching.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210850-Roommate-Matching",
      "description": "Roommate Matching lets planners manually match roommates or use automatic roommate matching based on preferences through Plan > Accommodation > Roommates.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Roommate Matching",
        "Auto-Match",
        "Pending Roommates",
        "Matched Roommates",
        "No Match"
      ],
      "topics": [
        "Roommate Matching",
        "Auto-Match",
        "Pending Roommates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210580-How-to-set-up-a-Form-s-Entry-Page",
      "slug": "how-to-set-up-a-form-s-entry-page",
      "title": "How to set up a Form's Entry Page",
      "url": "/pages/how-to-set-up-a-form-s-entry-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210580-How-to-set-up-a-Form-s-Entry-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210580-How-to-set-up-a-Form-s-Entry-Page",
      "description": "How to set up a Form's Entry Page, including Entry Section content, Form Entry Permissions, Waiver Checkbox, Username and Password, Passcodes, SSO Login, and messages for existing registrations.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Form",
        "Entry page",
        "Form Entry Permissions",
        "Waiver Checkbox",
        "Username and Password",
        "Passcodes",
        "SSO Login",
        "Existing Registrations"
      ],
      "topics": [
        "Form",
        "Entry page",
        "Form Entry Permissions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210520-How-to-set-up-Custom-Registration-Questions",
      "slug": "how-to-set-up-custom-registration-questions",
      "title": "How to set up Custom Registration Questions",
      "url": "/pages/how-to-set-up-custom-registration-questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210520-How-to-set-up-Custom-Registration-Questions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210520-How-to-set-up-Custom-Registration-Questions",
      "description": "Learn how to set up Custom Registration Questions, including Question Type Options and Additional Settings: Answer Options, for Event-specific information collection.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom Registration Questions",
        "Question Type Options",
        "Additional Settings: Answer Options"
      ],
      "topics": [
        "Custom Registration Questions",
        "Question Type Options",
        "Additional Settings: Answer Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210460-Modifying-Event-Settings-under-Event-Options",
      "slug": "modifying-event-settings-under-event-options",
      "title": "Modifying Event Settings under Event Options",
      "url": "/pages/modifying-event-settings-under-event-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210460-Modifying-Event-Settings-under-Event-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210460-Modifying-Event-Settings-under-Event-Options",
      "description": "The Event Options page (Plan > Configure > Options) lets you configure Event settings and enable or disable Modules per Event, including Automatic Event Waitlisting, Custom Registration Properties, an",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Options",
        "Plan",
        "Configure",
        "Options",
        "Automatic Event Waitlisting",
        "Custom Registration Properties",
        "Functional Areas",
        "Registration Information",
        "Attendee Profile"
      ],
      "topics": [
        "Event Options",
        "Plan",
        "Configure"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908655234327-General-FAQ-Activating-Agenda-Item-Waitlist-on-Forms",
      "slug": "general-faq-activating-agenda-item-waitlist-on-forms",
      "title": "General FAQ - Activating Agenda Item Waitlist on Forms",
      "url": "/pages/general-faq-activating-agenda-item-waitlist-on-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908655234327-General-FAQ-Activating-Agenda-Item-Waitlist-on-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908655234327-General-FAQ-Activating-Agenda-Item-Waitlist-on-Forms",
      "description": "General FAQ describing how to activate the waitlist option in each agenda section of a Certain form and how the form displays the waitlist option for registrants.",
      "datePublished": "2025-05-22",
      "keywords": [
        "agenda section",
        "waitlist",
        "Display Rules",
        "forms",
        "registrants"
      ],
      "topics": [
        "agenda section",
        "waitlist",
        "Display Rules"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30889007663255-General-FAQ-Streamline-Agenda-Item-Entry",
      "slug": "general-faq-streamline-agenda-item-entry",
      "title": "General FAQ - Streamline Agenda Item Entry",
      "url": "/pages/general-faq-streamline-agenda-item-entry.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30889007663255-General-FAQ-Streamline-Agenda-Item-Entry.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30889007663255-General-FAQ-Streamline-Agenda-Item-Entry",
      "description": "General FAQ - Streamline Agenda Item Entry explains how to streamline agenda item entry in the Certain interface using Import and Export features, plus column tips for the program item export file.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Certain",
        "agenda module",
        "Import and Export",
        "Microsoft Excel",
        "tab-delimited text"
      ],
      "topics": [
        "Certain",
        "agenda module",
        "Import and Export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888966902551-General-FAQ-About-Event-Websites",
      "slug": "general-faq-about-event-websites",
      "title": "General FAQ - About Event Websites",
      "url": "/pages/general-faq-about-event-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888966902551-General-FAQ-About-Event-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888966902551-General-FAQ-About-Event-Websites",
      "description": "A Certain event-level Website is a collection of web pages that display content about an event to prospects or attendees. Learn setup and account-level Website.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Website",
        "event-level website",
        "account-level website",
        "Certain Support"
      ],
      "topics": [
        "Website",
        "event-level website",
        "account-level website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888964364695",
      "slug": "general-faq-setting-up-accounts",
      "title": "General FAQ - Setting Up Accounts",
      "url": "/pages/general-faq-setting-up-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888964364695.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888964364695",
      "description": "General FAQ - Setting Up Accounts explains account databases, administrator and sub-account visibility, how to plan account structure for user access and profile databases, and where to modify account",
      "datePublished": "2026-05-22",
      "keywords": [
        "account structure",
        "sub-accounts",
        "custom profile questions",
        "Account Settings",
        "Administration"
      ],
      "topics": [
        "account structure",
        "sub-accounts",
        "custom profile questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888959359127-General-FAQ-Publishing-Forms-and-Websites",
      "slug": "general-faq-publishing-forms-and-websites",
      "title": "General FAQ - Publishing Forms and Websites",
      "url": "/pages/general-faq-publishing-forms-and-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888959359127-General-FAQ-Publishing-Forms-and-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888959359127-General-FAQ-Publishing-Forms-and-Websites",
      "description": "Certain help topic explaining how Certain creates and displays the URL for online forms and websites, and how attendees receive the URL through email invitations, webpages or banner ads, and HTML fram",
      "datePublished": "2025-05-22",
      "keywords": [
        "Certain",
        "General FAQ",
        "online forms",
        "websites",
        "URL",
        "HTML Editor"
      ],
      "topics": [
        "Certain",
        "General FAQ",
        "online forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888948328855-General-FAQ-Setting-Up-Websites",
      "slug": "general-faq-setting-up-websites",
      "title": "General FAQ - Setting Up Websites",
      "url": "/pages/general-faq-setting-up-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888948328855-General-FAQ-Setting-Up-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888948328855-General-FAQ-Setting-Up-Websites",
      "description": "General FAQ - Setting Up Websites explains what a Website is, common uses for event websites, and the default page titles in a new website.",
      "datePublished": "2025-05-22",
      "keywords": [
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        "Help Center",
        "event website",
        "Website",
        "General FAQ"
      ],
      "topics": [
        "Certain",
        "Help Center",
        "event website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888945596567-General-FAQ-Importing-Registration-Data",
      "slug": "general-faq-importing-registration-data",
      "title": "General FAQ - Importing Registration Data",
      "url": "/pages/general-faq-importing-registration-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888945596567-General-FAQ-Importing-Registration-Data.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888945596567-General-FAQ-Importing-Registration-Data",
      "description": "Instructions for importing registrations into events on the Certain platform, including external files and marketing automation integrations.",
      "datePublished": "2026-04-14",
      "keywords": [
        "import",
        "registrations",
        "Salesforce",
        "Eloqua",
        "Marketo",
        "profiles",
        "event",
        "online registration"
      ],
      "topics": [
        "import",
        "registrations",
        "Salesforce"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888904933271-General-FAQ-Managing-Registrations",
      "slug": "general-faq-managing-registrations",
      "title": "General FAQ - Managing Registrations",
      "url": "/pages/general-faq-managing-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888904933271-General-FAQ-Managing-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888904933271-General-FAQ-Managing-Registrations",
      "description": "General FAQ - Managing Registrations explains how a registration is created, what a registration record contains, how registration records are modified, and how registrations connect to profiles.",
      "datePublished": "2026-05-27",
      "keywords": [
        "registration",
        "profile",
        "event",
        "Registrations > Query"
      ],
      "topics": [
        "registration",
        "profile",
        "event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888864493207-General-FAQ-Setting-UP-Online-Forms",
      "slug": "general-faq-setting-up-online-forms",
      "title": "General FAQ - Setting UP Online Forms",
      "url": "/pages/general-faq-setting-up-online-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888864493207-General-FAQ-Setting-UP-Online-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888864493207-General-FAQ-Setting-UP-Online-Forms",
      "description": "General FAQ - Setting UP Online Forms explains online registration forms for the Planner and describes form sections such as Entry, Registrant Details, Verify, Payment, Confirm, Logic, Custom, Persona",
      "datePublished": "2025-05-22",
      "keywords": [
        "General FAQ",
        "online registration form",
        "Event Dashboard",
        "Primary Form"
      ],
      "topics": [
        "General FAQ",
        "online registration form",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888841322391",
      "slug": "general-faq-managing-profiles",
      "title": "General FAQ - Managing Profiles",
      "url": "/pages/general-faq-managing-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888841322391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888841322391",
      "description": "General FAQ - Managing Profiles covers profiles and registrations, custom profile information per account, managing profile information, sending messages to profiles, and allowing profiles to access i",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles",
        "Registrations",
        "Custom Profile Information",
        "QuickSearch",
        "Query Profiles"
      ],
      "topics": [
        "Profiles",
        "Registrations",
        "Custom Profile Information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762910735255",
      "slug": "email-faq-sending-email",
      "title": "Email FAQ - Sending Email",
      "url": "/pages/email-faq-sending-email.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762910735255.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762910735255",
      "description": "Learn how to send email from within the Certain Platform to a single registrant or to a group of registrants, using Email templates and the Send Email NOW button.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "Email FAQ",
        "Email Template",
        "Send Email NOW",
        "registrant",
        "Compose Email"
      ],
      "topics": [
        "Certain Platform",
        "Email FAQ",
        "Email Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888346508311",
      "slug": "general-faq-creating-an-event",
      "title": "General FAQ - Creating an Event",
      "url": "/pages/general-faq-creating-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888346508311.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888346508311",
      "description": "General FAQ - Creating an Event: create events in Certain from the Event List. Methods include Create an event from scratch, Copy an existing event, and Create an event from a template.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Event List",
        "Copy Existing Event Wizard"
      ],
      "topics": [
        "Certain",
        "Event List",
        "Copy Existing Event Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888335087639-General-FAQ-Setting-Up-Online-Forms",
      "slug": "general-faq-setting-up-online-forms-2",
      "title": "General FAQ - Setting Up Online Forms",
      "url": "/pages/general-faq-setting-up-online-forms-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888335087639-General-FAQ-Setting-Up-Online-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888335087639-General-FAQ-Setting-Up-Online-Forms",
      "description": "Guidance on configuring online forms for registrations in Certain's event platform, including sections and logic.",
      "datePublished": "",
      "keywords": [
        "Online Registration Forms",
        "Registration forms",
        "Event forms",
        "Form sections",
        "Registration logic",
        "Payment processing",
        "Agenda",
        "Workflow"
      ],
      "topics": [
        "Online Registration Forms",
        "Registration forms",
        "Event forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888299904279-General-FAQ-Setting-Up-Users",
      "slug": "general-faq-setting-up-users",
      "title": "General FAQ - Setting Up Users",
      "url": "/pages/general-faq-setting-up-users.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888299904279-General-FAQ-Setting-Up-Users.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888299904279-General-FAQ-Setting-Up-Users",
      "description": "General FAQ - Setting Up Users explains how account users, access IDs, and user types control access to events and Account Settings areas.",
      "datePublished": "2026-05-27",
      "keywords": [
        "General FAQ",
        "Setting Up Users",
        "user type",
        "Account Settings"
      ],
      "topics": [
        "General FAQ",
        "Setting Up Users",
        "user type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762982785303",
      "slug": "event-faq-working-with-agenda-items",
      "title": "Event FAQ - Working with Agenda Items",
      "url": "/pages/event-faq-working-with-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762982785303.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762982785303",
      "description": "Event FAQ content describing Agenda Details fields and rules for counting Number Registered and Number Available, including Online Label and Description, Registration and Cancellation Fees, and Planne",
      "datePublished": "2026-05-22",
      "keywords": [
        "agenda items",
        "Agenda Details",
        "registration fees",
        "cancellation fees",
        "CEU"
      ],
      "topics": [
        "agenda items",
        "Agenda Details",
        "registration fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686115747479",
      "slug": "adding-questions-to-agenda-items",
      "title": "Adding Questions to Agenda Items",
      "url": "/pages/adding-questions-to-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686115747479.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686115747479",
      "description": "How to add custom questions to agenda items so event policies like tickets can prompt attendees to enter requested ticket numbers, via Advanced settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Adding Questions to Agenda Items",
        "agenda item",
        "Advanced Settings",
        "event questions",
        "Configuring Event Questions"
      ],
      "topics": [
        "Adding Questions to Agenda Items",
        "agenda item",
        "Advanced Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888271139991-General-FAQ-Setting-Up-an-Event",
      "slug": "general-faq-setting-up-an-event",
      "title": "General FAQ - Setting Up an Event",
      "url": "/pages/general-faq-setting-up-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888271139991-General-FAQ-Setting-Up-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888271139991-General-FAQ-Setting-Up-an-Event",
      "description": "General FAQ - Setting Up an Event explains how Certain event setup defines dates, venue, registration contact, attendee types, custom questions, agenda items, payment processing, accommodation, and on",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "event",
        "registration",
        "attendee types",
        "custom questions",
        "agenda items",
        "accommodation"
      ],
      "topics": [
        "Certain",
        "event",
        "registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878598977175-Reports-FAQ-Collecting-Multi-Event-Data-for-Consolidation-Reports",
      "slug": "reports-faq-collecting-multi-event-data-for-consolidation-re",
      "title": "Reports FAQ - Collecting Multi-Event Data for Consolidation Reports",
      "url": "/pages/reports-faq-collecting-multi-event-data-for-consolidation-re.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878598977175-Reports-FAQ-Collecting-Multi-Event-Data-for-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878598977175-Reports-FAQ-Collecting-Multi-Event-Data-for-Consolidation-Reports",
      "description": "Certain Reports FAQ explains multi-event data, custom questions, and how Certain's Consolidation reports track multi-event data for event management staff.",
      "datePublished": "2026-05-27",
      "keywords": [
        "multi-event data",
        "Consolidation reports",
        "custom questions",
        "Custom Event Data"
      ],
      "topics": [
        "multi-event data",
        "Consolidation reports",
        "custom questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878561073431-Reports-FAQ-Define-Report-Export-Actions",
      "slug": "reports-faq-define-report-export-actions",
      "title": "Reports FAQ - Define Report Export Actions",
      "url": "/pages/reports-faq-define-report-export-actions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878561073431-Reports-FAQ-Define-Report-Export-Actions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878561073431-Reports-FAQ-Define-Report-Export-Actions",
      "description": "Define Report Export Actions. Choose up to three Mass Actions to trigger on report export. Select actions from Set Standard Registration Properties, Change Registration Status, or Change Attendee Type",
      "datePublished": "2025-05-22",
      "keywords": [
        "Reports FAQ",
        "Report export",
        "Mass Actions",
        "Export Data",
        "Results Window (Formatted HTML)"
      ],
      "topics": [
        "Reports FAQ",
        "Report export",
        "Mass Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878552316823-Reports-FAQ-Event-Agenda-Summary-Report",
      "slug": "reports-faq-event-agenda-summary-report",
      "title": "Reports FAQ - Event Agenda Summary Report",
      "url": "/pages/reports-faq-event-agenda-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878552316823-Reports-FAQ-Event-Agenda-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878552316823-Reports-FAQ-Event-Agenda-Summary-Report",
      "description": "This report is a summary of the total quantity selected by complete registrations for each of the event's agenda items, including Paid, Bal. Due, Pending, Cancelled, Total, Collected, Inventory, and A",
      "datePublished": "",
      "keywords": [
        "Event Agenda Summary Report",
        "agenda items",
        "Excel export"
      ],
      "topics": [
        "Event Agenda Summary Report",
        "agenda items",
        "Excel export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878540146711-Reports-FAQ-Report-Subtotals",
      "slug": "reports-faq-report-subtotals",
      "title": "Reports FAQ - Report Subtotals",
      "url": "/pages/reports-faq-report-subtotals.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878540146711-Reports-FAQ-Report-Subtotals.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878540146711-Reports-FAQ-Report-Subtotals",
      "description": "Reports FAQ - Report Subtotals explains how Subtotals display on Adobe PDF, Printable Excel, and Printable HTML. Subtotals show sum, maximum, minimum, or average, plus record counts per group options.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Subtotals",
        "Reports",
        "Adobe PDF",
        "Printable Excel",
        "Printable HTML"
      ],
      "topics": [
        "Subtotals",
        "Reports",
        "Adobe PDF"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878482166423-Reports-FAQ-All-Registrations-by-Status-Report",
      "slug": "reports-faq-all-registrations-by-status-report",
      "title": "Reports FAQ - All Registrations by Status Report",
      "url": "/pages/reports-faq-all-registrations-by-status-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878482166423-Reports-FAQ-All-Registrations-by-Status-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878482166423-Reports-FAQ-All-Registrations-by-Status-Report",
      "description": "The standard summary report All Registrations By Status shows complete and incomplete registrations grouped by registration status, including Accepted, Pending, Denied, and Cancelled classifications.",
      "datePublished": "2026-05-22",
      "keywords": [
        "All Registrations By Status",
        "registration status",
        "Accepted",
        "Pending",
        "Denied",
        "Cancelled"
      ],
      "topics": [
        "All Registrations By Status",
        "registration status",
        "Accepted"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505515678359-Registration-Overview",
      "slug": "registration-overview",
      "title": "Registration Overview",
      "url": "/pages/registration-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505515678359-Registration-Overview.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505515678359-Registration-Overview",
      "description": "Registration Overview is the first page in the Registration area of Account Settings for administrators, with sections for Profile Data, Financial Data, Tax Codes Settings, Printable Confirmation Temp",
      "datePublished": "2026-05-27",
      "keywords": [
        "Registration Overview",
        "Account Settings",
        "Profile Data",
        "Financial Data",
        "Printable Confirmations",
        "Account Invoices"
      ],
      "topics": [
        "Registration Overview",
        "Account Settings",
        "Profile Data"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504993018391-Administration-Overview",
      "slug": "administration-overview",
      "title": "Administration Overview",
      "url": "/pages/administration-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504993018391-Administration-Overview.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504993018391-Administration-Overview",
      "description": "Administration Overview explains Left Navigation Panel items for Account, Sub-Accounts, Users, Display, and Account Usage, including Account Information edit actions and Display Header options.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Administration Overview",
        "Account Settings",
        "Sub-Accounts",
        "User Information",
        "Display Header Options",
        "Account Usage"
      ],
      "topics": [
        "Administration Overview",
        "Account Settings",
        "Sub-Accounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504890153623-Define-Report-Export-Actions-Setup",
      "slug": "define-report-export-actions-setup",
      "title": "Define Report Export Actions (Setup)",
      "url": "/pages/define-report-export-actions-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504890153623-Define-Report-Export-Actions-Setup.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504890153623-Define-Report-Export-Actions-Setup",
      "description": "Define Report Export Actions (Setup) explains how Mass Actions are triggered when a report is exported, including steps to select actions and how exports work in Display Format and Results Window (For",
      "datePublished": "2026-05-22",
      "keywords": [
        "Define Report Export Actions (Setup)",
        "Mass Actions",
        "Display Format",
        "Results Window (Formatted HTML)",
        "Export Data"
      ],
      "topics": [
        "Define Report Export Actions (Setup)",
        "Mass Actions",
        "Display Format"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504880456855-Choose-Report-Filters-Account-Reports",
      "slug": "choose-report-filters-account-reports",
      "title": "Choose Report Filters (Account Reports)",
      "url": "/pages/choose-report-filters-account-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504880456855-Choose-Report-Filters-Account-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504880456855-Choose-Report-Filters-Account-Reports",
      "description": "Choose Report Filters (Account Reports) explains date-based Date Filters, Standard Filters, Drill-Down Filters, and field-specific Advanced Filters, including how to build and run filtered reports.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choose Report Filters (Account Reports)",
        "Report Filters",
        "Date Filters",
        "Standard Filters",
        "Drill-Down Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Choose Report Filters (Account Reports)",
        "Report Filters",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504877579671-User-Defined-Column-Details-Account-Reports",
      "slug": "user-defined-column-details-account-reports",
      "title": "User-Defined Column Details (Account Reports)",
      "url": "/pages/user-defined-column-details-account-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504877579671-User-Defined-Column-Details-Account-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504877579671-User-Defined-Column-Details-Account-Reports",
      "description": "User-Defined Column Details (Account Reports): create up to 20 report columns based on Certain fields. Configure Column Name, Column Definition, Display the first non-blank from, or Combine two or mor",
      "datePublished": "2026-05-22",
      "keywords": [
        "User-Defined Column Details (Account Reports)",
        "Certain fields",
        "Available Data Fields",
        "Columns",
        "Groups",
        "report columns"
      ],
      "topics": [
        "User-Defined Column Details (Account Reports)",
        "Certain fields",
        "Available Data Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504864862615-Pick-Report-Columns-Account-Reports",
      "slug": "pick-report-columns-account-reports",
      "title": "Pick Report Columns (Account Reports)",
      "url": "/pages/pick-report-columns-account-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504864862615-Pick-Report-Columns-Account-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504864862615-Pick-Report-Columns-Account-Reports",
      "description": "Instructions for selecting and re-ordering report data columns, setting Sort Order, and customizing report column headers and Date formats in Pick Report Columns (Account Reports).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Pick Report Columns (Account Reports)",
        "Sort Order",
        "Customize Report Columns",
        "Selected Data Fields",
        "Available Data Fields"
      ],
      "topics": [
        "Pick Report Columns (Account Reports)",
        "Sort Order",
        "Customize Report Columns"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504862304023-Report-History",
      "slug": "report-history",
      "title": "Report History",
      "url": "/pages/report-history.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504862304023-Report-History.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504862304023-Report-History",
      "description": "Report History page displays a history of all Changes Reports and reports containing the full Credit Card Number run on data within the current account, including CSV download details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Report History",
        "Changes Reports",
        "CSV file"
      ],
      "topics": [
        "Report History",
        "Changes Reports",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504841002775-Custom-Report-Header-and-Footer-Account-Settings",
      "slug": "custom-report-header-and-footer-account-settings",
      "title": "Custom Report Header and Footer (Account Settings)",
      "url": "/pages/custom-report-header-and-footer-account-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504841002775-Custom-Report-Header-and-Footer-Account-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504841002775-Custom-Report-Header-and-Footer-Account-Settings",
      "description": "The Specify Custom Report Header and Footer page enables adding a custom header and footer to your report using the HTML Editor. It applies to Printable HTML, Acrobat® PDF, Printable Excel®, and Excel",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom Report Header and Footer",
        "Account Settings",
        "HTML Editor"
      ],
      "topics": [
        "Custom Report Header and Footer",
        "Account Settings",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517330716055-Report-Setup-Profiles",
      "slug": "report-setup-profiles",
      "title": "Report Setup (Profiles)",
      "url": "/pages/report-setup-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517330716055-Report-Setup-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517330716055-Report-Setup-Profiles",
      "description": "Report Setup (Profiles) instructions for creating custom reports or modifying user-defined reports to report on Profile data, including report setup configuration pages and report type rules.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Report Setup (Profiles)",
        "custom reports",
        "Profiles",
        "Report Type",
        "Profiles and Registrations",
        "Columns"
      ],
      "topics": [
        "Report Setup (Profiles)",
        "custom reports",
        "Profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516819770903-Profile-Reports",
      "slug": "profile-reports",
      "title": "Profile Reports",
      "url": "/pages/profile-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516819770903-Profile-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516819770903-Profile-Reports",
      "description": "Create and run Profile Reports in your Certain account. Profiles include attendees, speakers and reviewers. Use Create Report, Copy Report, and report actions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profile Reports",
        "Create Report",
        "Copy Report",
        "Copy Report Wizard",
        "Certain account"
      ],
      "topics": [
        "Profile Reports",
        "Create Report",
        "Copy Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516724115735-Custom-Profile-Information",
      "slug": "custom-profile-information",
      "title": "Custom Profile Information",
      "url": "/pages/custom-profile-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516724115735-Custom-Profile-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516724115735-Custom-Profile-Information",
      "description": "The Questions tab shows a profile’s answers to custom profile questions set by an account administrator in Setup > Registration > Profile Data, with a maximum of 40.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom Profile Information",
        "Questions tab",
        "Profile Data",
        "Save"
      ],
      "topics": [
        "Custom Profile Information",
        "Questions tab",
        "Profile Data"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516698570775-Email-Profile",
      "slug": "email-profile",
      "title": "Email (Profile)",
      "url": "/pages/email-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516698570775-Email-Profile.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516698570775-Email-Profile",
      "description": "Use the Email (Profile) page to send Email messages to individual profile contacts. Configure To, Reply To, CC, BCC, Append, Subject, Message, and Display options like Send as HTML, Preview, and Send ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Email",
        "Profile",
        "HTML Editor",
        "Send as HTML"
      ],
      "topics": [
        "Email",
        "Profile",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516596709527-Profiles-Area-Options",
      "slug": "profiles-area-options",
      "title": "Profiles Area Options",
      "url": "/pages/profiles-area-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516596709527-Profiles-Area-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516596709527-Profiles-Area-Options",
      "description": "Profiles Area Options explains what the Profiles area enables, including find, add, and import profiles, and how profiles and registrations relate when creating or updating profiles.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles",
        "Profiles area",
        "Profiles and Registrations",
        "Salesforce.com account"
      ],
      "topics": [
        "Profiles",
        "Profiles area",
        "Profiles and Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517516471575-Changes-Reports",
      "slug": "changes-reports",
      "title": "Changes Reports",
      "url": "/pages/changes-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517516471575-Changes-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517516471575-Changes-Reports",
      "description": "Changes Reports compares current report data to prior exports and lists additions, deletions, and modifications. It explains Changes Report Settings, Running, Copying, and Notes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Changes Report",
        "report setup",
        "Report Results",
        "additions",
        "cancellations",
        "modifications"
      ],
      "topics": [
        "Changes Report",
        "report setup",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522378523543-Speaker-Catalog-Designer",
      "slug": "speaker-catalog-designer",
      "title": "Speaker Catalog Designer",
      "url": "/pages/speaker-catalog-designer.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522378523543-Speaker-Catalog-Designer.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522378523543-Speaker-Catalog-Designer",
      "description": "How to set up a Speaker Catalog in an event that has Speaker and Session Management and its Conference Sessions sub-module enabled, using the Certain Catalog Designer workflow.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Catalog",
        "Speaker and Session Management",
        "Conference Sessions",
        "Catalog Designer",
        "Session Catalog"
      ],
      "topics": [
        "Speaker Catalog",
        "Speaker and Session Management",
        "Conference Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522333149335-Conference-Catalogs",
      "slug": "conference-catalogs",
      "title": "Conference Catalogs",
      "url": "/pages/conference-catalogs.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522333149335-Conference-Catalogs.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522333149335-Conference-Catalogs",
      "description": "Conference Catalogs instructions for the Catalog List, adding a Session Catalog or Speaker Catalog, and syncing Sessions and Speakers using Sync Sessions and Sync Speakers.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Conference Catalogs",
        "Catalog List",
        "Session Catalog",
        "Speaker Catalog",
        "Sync Sessions",
        "Sync Speakers",
        "Session Catalog Designer",
        "Speaker Catalog Designer"
      ],
      "topics": [
        "Conference Catalogs",
        "Catalog List",
        "Session Catalog"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522330079895-Review-Sessions-Reviewer-Portal",
      "slug": "review-sessions-reviewer-portal",
      "title": "Review Sessions (Reviewer Portal)",
      "url": "/pages/review-sessions-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522330079895-Review-Sessions-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522330079895-Review-Sessions-Reviewer-Portal",
      "description": "Review Sessions (Reviewer Portal) configuration instructions for Session Details and Review Details in the Reviewer Portal, including Score, Comment, and Review custom fields setup.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Session Details",
        "Review Details",
        "Score",
        "Comment"
      ],
      "topics": [
        "Reviewer Portal",
        "Session Details",
        "Review Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522322526487-Pages-Reviewer-Portal",
      "slug": "pages-reviewer-portal",
      "title": "Pages (Reviewer Portal)",
      "url": "/pages/pages-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522322526487-Pages-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522322526487-Pages-Reviewer-Portal",
      "description": "Pages (Reviewer Portal) help content describing how to choose pages, customize titles and icons, edit pages, add new pages, and preview the site for an event.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Pages",
        "preview site",
        "Basic Page Details"
      ],
      "topics": [
        "Reviewer Portal",
        "Pages",
        "preview site"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522321181079-Branding-Footer-Reviewer-Portal",
      "slug": "branding-footer-reviewer-portal",
      "title": "Branding & Footer (Reviewer Portal)",
      "url": "/pages/branding-footer-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522321181079-Branding-Footer-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522321181079-Branding-Footer-Reviewer-Portal",
      "description": "Branding & Footer (Reviewer Portal) defines event branding for the Reviewer Portal, including logo display options that inherit from Speaker Portal branding and includes Site Header controls for logo ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Speaker Portal branding",
        "Site Header"
      ],
      "topics": [
        "Reviewer Portal",
        "Speaker Portal branding",
        "Site Header"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522317607575-Reviewer-Layout-Reviewer-Portal",
      "slug": "reviewer-layout-reviewer-portal",
      "title": "Reviewer Layout (Reviewer Portal)",
      "url": "/pages/reviewer-layout-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522317607575-Reviewer-Layout-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522317607575-Reviewer-Layout-Reviewer-Portal",
      "description": "Configure the personalized My Information page in the Reviewer Portal. The page shows planner-entered or imported reviewer information from Manage > Speakers and Sessions > Review Sessions > Reviewers",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "My Information",
        "Speaker and Session Management"
      ],
      "topics": [
        "Reviewer Portal",
        "My Information",
        "Speaker and Session Management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522310614551-Session-Catalog-Designer",
      "slug": "session-catalog-designer",
      "title": "Session Catalog Designer",
      "url": "/pages/session-catalog-designer.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522310614551-Session-Catalog-Designer.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522310614551-Session-Catalog-Designer",
      "description": "How to set up a Session Catalog in an event that has Speaker and Session Management and its Conference Sessions sub-module enabled.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Catalog",
        "Session Catalog Designer",
        "Speaker and Session Management",
        "Conference Sessions"
      ],
      "topics": [
        "Session Catalog",
        "Session Catalog Designer",
        "Speaker and Session Management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522293493399-Login-Reviewer-Portal",
      "slug": "login-reviewer-portal",
      "title": "Login (Reviewer Portal)",
      "url": "/pages/login-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522293493399-Login-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522293493399-Login-Reviewer-Portal",
      "description": "Configure the Login page the reviewer sees in the Reviewer Portal. Set Login Details including Background Graphic, Choose the Login Position, Login Fields, and sign-In Setup with Single Sign-On (SSO) ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Login",
        "SSO",
        "Single Sign-On"
      ],
      "topics": [
        "Reviewer Portal",
        "Login",
        "SSO"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522229509015-Site-Layout-Reviewer-Portal",
      "slug": "site-layout-reviewer-portal",
      "title": "Site Layout (Reviewer Portal)",
      "url": "/pages/site-layout-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522229509015-Site-Layout-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522229509015-Site-Layout-Reviewer-Portal",
      "description": "Choose the color palette and navigation bar for the Reviewer Portal in an event, including palette colors and NavBar positioning options.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Site Layout",
        "color palette",
        "navigation bar",
        "NavBar Position"
      ],
      "topics": [
        "Reviewer Portal",
        "Site Layout",
        "color palette"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522206853783-Settings-Reviewer-Portal",
      "slug": "settings-reviewer-portal",
      "title": "Settings (Reviewer Portal)",
      "url": "/pages/settings-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522206853783-Settings-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522206853783-Settings-Reviewer-Portal",
      "description": "Settings (Reviewer Portal) page content for editing general Reviewer Portal settings, including Name (Required), Google Analytics Tracking ID, Web URL, Login Timeout, and date and time display formats",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Google Analytics Tracking ID",
        "Login Timeout",
        "Web URL"
      ],
      "topics": [
        "Reviewer Portal",
        "Google Analytics Tracking ID",
        "Login Timeout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522204832151-Reviewer-Portal",
      "slug": "reviewer-portal",
      "title": "Reviewer Portal",
      "url": "/pages/reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522204832151-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522204832151-Reviewer-Portal",
      "description": "Reviewer Portal background requirements for events and the configuration navigation links for Settings, Layout & Color, Branding, and Pages in Certain’s Speaker and Session Management.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Speaker and Session Management Module",
        "Conference Sessions",
        "Speaker Portal"
      ],
      "topics": [
        "Reviewer Portal",
        "Speaker and Session Management Module",
        "Conference Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522197824663-Tier-Add-Edit",
      "slug": "tier-add-edit",
      "title": "Tier: Add/Edit",
      "url": "/pages/tier-add-edit.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522197824663-Tier-Add-Edit.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522197824663-Tier-Add-Edit",
      "description": "Tier: Add/Edit instructions for managing Speakers and Sessions tiers, including Tier Name, Due Date, reviewer privileges, Emails, and Recommendations.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Tier: Add/Edit",
        "Speakers and Sessions",
        "Tiers",
        "Reviewer Email Template",
        "Review Reminder",
        "Recommendations"
      ],
      "topics": [
        "Tier: Add/Edit",
        "Speakers and Sessions",
        "Tiers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522180762007-Tiers",
      "slug": "tiers",
      "title": "Tiers",
      "url": "/pages/tiers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522180762007-Tiers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522180762007-Tiers",
      "description": "Tiers for reviews: Quick Tips for adding and editing tiers, Background for tier-based reviewer levels, and Tier Setup columns and delete restrictions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Tiers",
        "Tier Setup",
        "Add / Edit Tier",
        "Reviewer Portal"
      ],
      "topics": [
        "Tiers",
        "Tier Setup",
        "Add / Edit Tier"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522173881367-Reviewer-Add-Edit-or-View",
      "slug": "reviewer-add-edit-or-view",
      "title": "Reviewer: Add, Edit, or View",
      "url": "/pages/reviewer-add-edit-or-view.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522173881367-Reviewer-Add-Edit-or-View.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522173881367-Reviewer-Add-Edit-or-View",
      "description": "Reviewer: Add, Edit, or View includes Add Reviewer, Edit Reviewer, and View Reviewer steps, plus Read or Edit Mode and Reviewer Information fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer",
        "Add Reviewer",
        "Edit Reviewer",
        "View Reviewer",
        "Read or Edit Mode",
        "Reviewer Information"
      ],
      "topics": [
        "Reviewer",
        "Add Reviewer",
        "Edit Reviewer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522167519511-Sessions-Manage-Reviews",
      "slug": "sessions-manage-reviews",
      "title": "Sessions (Manage Reviews)",
      "url": "/pages/sessions-manage-reviews.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522167519511-Sessions-Manage-Reviews.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522167519511-Sessions-Manage-Reviews",
      "description": "How to use the Sessions (Manage Reviews) page to accept or reject sessions, move sessions to review on a tier, and review approved sessions in Speakers and Sessions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Sessions (Manage Reviews)",
        "Speakers and Sessions Speaker Portal",
        "Speakers and Sessions Reviewer Portal",
        "Session Reviews Tiers",
        "Submitted",
        "Under Review",
        "Approved"
      ],
      "topics": [
        "Sessions (Manage Reviews)",
        "Speakers and Sessions Speaker Portal",
        "Speakers and Sessions Reviewer Portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522156434711-Session-Reviews",
      "slug": "session-reviews",
      "title": "Session Reviews",
      "url": "/pages/session-reviews.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522156434711-Session-Reviews.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522156434711-Session-Reviews",
      "description": "Session Reviews is a dashboard page that summarizes the current status of reviews, including a Funnel Chart by session status and a Tier Detailed table with Assigned, Completed, and Due.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Reviews",
        "Funnel Chart",
        "Tier Detailed"
      ],
      "topics": [
        "Session Reviews",
        "Funnel Chart",
        "Tier Detailed"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522153289239-Submit-Abstract-Speaker-Portal",
      "slug": "submit-abstract-speaker-portal",
      "title": "Submit Abstract (Speaker Portal)",
      "url": "/pages/submit-abstract-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522153289239-Submit-Abstract-Speaker-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522153289239-Submit-Abstract-Speaker-Portal",
      "description": "Configure the Speaker Portal page used for submitting sessions, including Submitter, Speaker Details, Session Details, Additional Speakers, and Conditional Logic.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Portal",
        "Submit Abstract",
        "Additional Speakers",
        "Conditional Logic",
        "Speaker Details",
        "Session Details"
      ],
      "topics": [
        "Speaker Portal",
        "Submit Abstract",
        "Additional Speakers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522132636823-Conditional-Logic-in-Speaker-Portal",
      "slug": "conditional-logic-in-speaker-portal",
      "title": "Conditional Logic (in Speaker Portal)",
      "url": "/pages/conditional-logic-in-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522132636823-Conditional-Logic-in-Speaker-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522132636823-Conditional-Logic-in-Speaker-Portal",
      "description": "Steps to add Conditional Logic in a Speaker Portal page by specifying rules, qualifiers, comparison logic, and the Field layout to display.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Conditional Logic",
        "Speaker Portal",
        "Conditional Section"
      ],
      "topics": [
        "Conditional Logic",
        "Speaker Portal",
        "Conditional Section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522130699671-My-Session-Details-Speaker-Portal",
      "slug": "my-session-details-speaker-portal",
      "title": "My Session Details (Speaker Portal)",
      "url": "/pages/my-session-details-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522130699671-My-Session-Details-Speaker-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522130699671-My-Session-Details-Speaker-Portal",
      "description": "Configure the personalized My Sessions page in the Speaker Portal. The layout follows the Speakers and Sessions Setup Session Layout and supports move/resize, standard and custom session fields, and C",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Portal",
        "My Sessions",
        "custom session fields",
        "Conditional Section",
        "Conditional Logic"
      ],
      "topics": [
        "Speaker Portal",
        "My Sessions",
        "custom session fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760132232855-Promo-Codes-Quick-Guide",
      "slug": "promo-codes-quick-guide",
      "title": "Promo Codes – Quick Guide",
      "url": "/pages/promo-codes-quick-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760132232855-Promo-Codes-Quick-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760132232855-Promo-Codes-Quick-Guide",
      "description": "Promo Codes – Quick Guide is a brief PDF document describing how to set up Promo Codes for use in an event. Registration Groups as Promo Codes must be enabled in Configure > Options > Functional Areas",
      "datePublished": "2025-08-22",
      "keywords": [
        "Promo Codes",
        "Registration Groups as Promo Codes",
        "Event Module",
        "Functional Areas Needed by This Event"
      ],
      "topics": [
        "Promo Codes",
        "Registration Groups as Promo Codes",
        "Event Module"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760121350039-Event-Promo-Code-Import-Wizard",
      "slug": "event-promo-code-import-wizard",
      "title": "Event Promo Code Import Wizard",
      "url": "/pages/event-promo-code-import-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760121350039-Event-Promo-Code-Import-Wizard.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760121350039-Event-Promo-Code-Import-Wizard",
      "description": "Event Promo Code Import Wizard steps for importing promo codes from a CSV file, including required fields like Promo Code, Attendee Type Code(s), Discount Code(s), Capacity, and availability formats.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Promo Code Import Wizard",
        "promo codes",
        "CSV file",
        "Promo Code List",
        "Attendee Type",
        "Discount Code(s)"
      ],
      "topics": [
        "Event Promo Code Import Wizard",
        "promo codes",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760108958615-Discount-Import-Wizard",
      "slug": "discount-import-wizard",
      "title": "Discount Import Wizard",
      "url": "/pages/discount-import-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760108958615-Discount-Import-Wizard.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760108958615-Discount-Import-Wizard",
      "description": "Discount Import Wizard steps for importing event discounts from a CSV file, including required fields, mapping, cautions about duplicate Discount Code, and import examples.",
      "datePublished": "2025-08-22",
      "keywords": [
        "Discount Import Wizard",
        "CSV file",
        "Import Promo Codes",
        "Promo Code List",
        "Discount Code"
      ],
      "topics": [
        "Discount Import Wizard",
        "CSV file",
        "Import Promo Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760006271383-Auto-Match-Roommates",
      "slug": "auto-match-roommates",
      "title": "Auto-Match Roommates",
      "url": "/pages/auto-match-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760006271383-Auto-Match-Roommates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760006271383-Auto-Match-Roommates",
      "description": "Auto-Match Roommates guide for planners covering the Summary table, Auto-Match controls, and Roommate Matching Preferences including Required and Priority/ Data Fields/ Conditions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Auto-Match Roommates",
        "Roommate Matching Preferences",
        "Roommate matching",
        "Matched Roommates"
      ],
      "topics": [
        "Auto-Match Roommates",
        "Roommate Matching Preferences",
        "Roommate matching"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759996032535-Pending-Roommates",
      "slug": "pending-roommates",
      "title": "Pending Roommates",
      "url": "/pages/pending-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759996032535-Pending-Roommates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759996032535-Pending-Roommates",
      "description": "Pending Roommates lists room reservations that are being shared and that have pending roommate requests, with planner approval links, table columns, sorting, and Rolodex behavior.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Pending Roommates",
        "Accommodation > Roommates",
        "roommate pairs",
        "planner approval"
      ],
      "topics": [
        "Pending Roommates",
        "Accommodation > Roommates",
        "roommate pairs"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759936932119-Account-Room-Types",
      "slug": "account-room-types",
      "title": "Account Room Types",
      "url": "/pages/account-room-types.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759936932119-Account-Room-Types.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759936932119-Account-Room-Types",
      "description": "Account Room Types defines room types at the account level for use in Accommodation Blocks at events, including room code, description, and occupancy, plus edit and delete rules.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Account Room Types",
        "Room Types",
        "Accommodation Blocks"
      ],
      "topics": [
        "Account Room Types",
        "Room Types",
        "Accommodation Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759899029015-Import-Room-Reservations",
      "slug": "import-room-reservations",
      "title": "Import Room Reservations",
      "url": "/pages/import-room-reservations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759899029015-Import-Room-Reservations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759899029015-Import-Room-Reservations",
      "description": "Import Room Reservations into an event using Accommodation > Import, including pre-requisites, import file requirements, and steps for adding new reservations or updating existing ones from Excel or C",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import Room Reservations",
        "Accommodation > Import",
        "Room Reservations"
      ],
      "topics": [
        "Import Room Reservations",
        "Accommodation > Import",
        "Room Reservations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759896208279-Import-Accommodation-Blocks",
      "slug": "import-accommodation-blocks",
      "title": "Import Accommodation Blocks",
      "url": "/pages/import-accommodation-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759896208279-Import-Accommodation-Blocks.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759896208279-Import-Accommodation-Blocks",
      "description": "Import Accommodation Blocks by preparing a CSV file and using the Accommodation Import Wizard. Hotel Code, Room Type Code, Start Date, End Date, Rate, Inventory, Contracted Inventory.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import Accommodation Blocks",
        "Accommodation Import Wizard",
        "CSV",
        "Hotel Code",
        "Room Type Code"
      ],
      "topics": [
        "Import Accommodation Blocks",
        "Accommodation Import Wizard",
        "CSV"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759887974423-Accommodation-Import",
      "slug": "accommodation-import",
      "title": "Accommodation Import",
      "url": "/pages/accommodation-import.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759887974423-Accommodation-Import.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759887974423-Accommodation-Import",
      "description": "Accommodation Import explains the Import page under Accommodation and the two import options: Blocks and Room Reservations, including where each set can be added or edited.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Accommodation Import",
        "Blocks",
        "Room Reservations"
      ],
      "topics": [
        "Accommodation Import",
        "Blocks",
        "Room Reservations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759823741719-Accommodation-Sub-Block-Information",
      "slug": "accommodation-sub-block-information",
      "title": "Accommodation Sub-Block Information",
      "url": "/pages/accommodation-sub-block-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759823741719-Accommodation-Sub-Block-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759823741719-Accommodation-Sub-Block-Information",
      "description": "Accommodation Sub-Block Information describes how to set up accommodation sub-blocks for an event, including sub-block inventory allocation, hotel and room type details, and the Accommodation Sub-Bloc",
      "datePublished": "2026-05-27",
      "keywords": [
        "Accommodation Sub-Block Information",
        "accommodation sub-blocks",
        "Accommodation Blocks",
        "inventory"
      ],
      "topics": [
        "Accommodation Sub-Block Information",
        "accommodation sub-blocks",
        "Accommodation Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759765606039-Hotels",
      "slug": "hotels",
      "title": "Hotels",
      "url": "/pages/hotels.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759765606039-Hotels.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759765606039-Hotels",
      "description": "Learn how to set up hotels used in your account, including Accommodation Blocks, hotel list table columns, hotel detail fields, and venue information in the Certain support center.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Hotels",
        "Accommodation Blocks",
        "Hotel Detail Information",
        "Supplier Details"
      ],
      "topics": [
        "Hotels",
        "Accommodation Blocks",
        "Hotel Detail Information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759733096471-Accommodation-Statuses",
      "slug": "accommodation-statuses",
      "title": "Accommodation Statuses",
      "url": "/pages/accommodation-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759733096471-Accommodation-Statuses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759733096471-Accommodation-Statuses",
      "description": "Define Booking Statuses and Action Codes for registrants' accommodation bookings in Certain. Add the fields under \"Hotel Confirmation Information\" and use them on internal or hotel reports.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Accommodation Statuses",
        "Booking Statuses",
        "Action Codes",
        "Manage > Registrations > (Attendee) > Accommodations",
        "Hotel Confirmation Information",
        "Room Reservations"
      ],
      "topics": [
        "Accommodation Statuses",
        "Booking Statuses",
        "Action Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759518360727-Import-Travel",
      "slug": "import-travel",
      "title": "Import (Travel)",
      "url": "/pages/import-travel.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759518360727-Import-Travel.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759518360727-Import-Travel",
      "description": "Import (Travel) enables importing various types of travel data from CSV files through the Travel Import Wizard. Flight, Flight Inventory, and attendee flight reservations fields are listed.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Import (Travel)",
        "Travel Import Wizard",
        "CSV",
        "Flights",
        "Flight Inventory",
        "Meal Type Codes"
      ],
      "topics": [
        "Import (Travel)",
        "Travel Import Wizard",
        "CSV"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759445033751-Flight-Packages",
      "slug": "flight-packages",
      "title": "Flight Packages",
      "url": "/pages/flight-packages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759445033751-Flight-Packages.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759445033751-Flight-Packages",
      "description": "Flight Packages help page for Certain support: how to view, edit, add, expand, and manage flight packages and selected flights, including adding flights via the Add Flights to Package window.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Flight Packages",
        "Travel Packages",
        "Selected Flights",
        "Reference Number",
        "Excel"
      ],
      "topics": [
        "Flight Packages",
        "Travel Packages",
        "Selected Flights"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769207670679-Website-FAQ-Page",
      "slug": "website-faq-page",
      "title": "Website FAQ Page",
      "url": "/pages/website-faq-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769207670679-Website-FAQ-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769207670679-Website-FAQ-Page",
      "description": "Website FAQ Page is a “generic” page where you can place static content to be displayed on the public-side of the Website (it will appear as entered).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Website FAQ Page",
        "static content",
        "public-side of the Website"
      ],
      "topics": [
        "Website FAQ Page",
        "static content",
        "public-side of the Website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769167434391-Events-Calendar-Web-Page",
      "slug": "events-calendar-web-page",
      "title": "Events Calendar Web Page",
      "url": "/pages/events-calendar-web-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769167434391-Events-Calendar-Web-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769167434391-Events-Calendar-Web-Page",
      "description": "Events Calendar Web Page explains how the Events Calendar displays active events in a web site's account and how Events Calendar Options control which events appear, including \"Live\" events and events",
      "datePublished": "2026-05-22",
      "keywords": [
        "Events Calendar Web Page",
        "Events Calendar",
        "HTML Editor",
        "Events Calendar Options"
      ],
      "topics": [
        "Events Calendar Web Page",
        "Events Calendar",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769155560087-Events-List-Web-Page",
      "slug": "events-list-web-page",
      "title": "Events List Web Page",
      "url": "/pages/events-list-web-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769155560087-Events-List-Web-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769155560087-Events-List-Web-Page",
      "description": "Events List Web Page explains the Events List page content and the Events List Table fields used to customise columns, including the No Events Message default text.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Events List Web Page",
        "Events List",
        "Events List Table",
        "HTML Editor"
      ],
      "topics": [
        "Events List Web Page",
        "Events List",
        "Events List Table"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769153885079-Event-Details-Page",
      "slug": "event-details-page",
      "title": "Event Details Page",
      "url": "/pages/event-details-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769153885079-Event-Details-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769153885079-Event-Details-Page",
      "description": "The Event Details page is a special page that can only be navigated to by selecting an event on the Events List. It allows event-specific Dynamic Data Fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Details Page",
        "Events List",
        "Dynamic Data Fields",
        "Related articles"
      ],
      "topics": [
        "Event Details Page",
        "Events List",
        "Dynamic Data Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769102614295-Web-Site-Home",
      "slug": "web-site-home",
      "title": "Web Site Home",
      "url": "/pages/web-site-home.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769102614295-Web-Site-Home.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769102614295-Web-Site-Home",
      "description": "Access via: EVENTS > Websites > Add/Edit website > Home. This is a generic Home page where you can place static content to be displayed on the public-side of the Website (it will appear as entered).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Web Site Home",
        "Home Page",
        "static content",
        "public-side"
      ],
      "topics": [
        "Web Site Home",
        "Home Page",
        "static content"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769082402967-Website-Display",
      "slug": "website-display",
      "title": "Website Display",
      "url": "/pages/website-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769082402967-Website-Display.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769082402967-Website-Display",
      "description": "Website Display instructions for Custom Display Shell using DDFs (Dynamic Data Fields), Custom HTML Attributes, and Custom Inline Style Attributes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Website Display",
        "Custom Display Shell",
        "DDFs (Dynamic Data Fields)",
        "Custom HTML Attributes",
        "Custom Inline Style Attributes"
      ],
      "topics": [
        "Website Display",
        "Custom Display Shell",
        "DDFs (Dynamic Data Fields)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769056793367-Account-Websites",
      "slug": "account-websites",
      "title": "Account Websites",
      "url": "/pages/account-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769056793367-Account-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769056793367-Account-Websites",
      "description": "Account Websites support page. This page lists all account-level websites created for the current account, including how to Add Website and Show Inactive.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Account Websites",
        "account-level websites",
        "Add Website",
        "Show Inactive",
        "Website Setup"
      ],
      "topics": [
        "Account Websites",
        "account-level websites",
        "Add Website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764803608087-Copying-Consolidation-Reports",
      "slug": "copying-consolidation-reports",
      "title": "Copying Consolidation Reports",
      "url": "/pages/copying-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764803608087-Copying-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764803608087-Copying-Consolidation-Reports",
      "description": "Copying Consolidation Reports explains how to use the wizard to copy an existing Consolidation report, including naming the report, adding a Description, selecting a Group, and finishing the confirmat",
      "datePublished": "2026-05-22",
      "keywords": [
        "Copying Consolidation Reports",
        "Consolidation report",
        "wizard",
        "Copy Report",
        "Reports list"
      ],
      "topics": [
        "Copying Consolidation Reports",
        "Consolidation report",
        "wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764778099863-User-Defined-Column-Details-Consolidation-Reports",
      "slug": "user-defined-column-details-consolidation-reports",
      "title": "User-Defined Column Details (Consolidation Reports)",
      "url": "/pages/user-defined-column-details-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764778099863-User-Defined-Column-Details-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764778099863-User-Defined-Column-Details-Consolidation-Reports",
      "description": "User-Defined Column Details (Consolidation Reports) explains how to create up to 20 user-defined report columns, including Display the first non-blank from and Combine two or more columns.",
      "datePublished": "2026-05-22",
      "keywords": [
        "User-Defined Column Details",
        "Consolidation Reports",
        "Certain",
        "Columns",
        "User-Defined Column"
      ],
      "topics": [
        "User-Defined Column Details",
        "Consolidation Reports",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764746002711-Define-Report-Export-Actions-Events",
      "slug": "define-report-export-actions-events",
      "title": "Define Report Export Actions (Events)",
      "url": "/pages/define-report-export-actions-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764746002711-Define-Report-Export-Actions-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764746002711-Define-Report-Export-Actions-Events",
      "description": "Define Report Export Actions (Events). As part of a report’s setup, up to three Mass Actions can be automatically triggered at export time, with options beyond Results Window (Formatted HTML) and Expo",
      "datePublished": "2025-05-22",
      "keywords": [
        "Define Report Export Actions (Events)",
        "Mass Actions",
        "Results Window (Formatted HTML)",
        "Export Data"
      ],
      "topics": [
        "Define Report Export Actions (Events)",
        "Mass Actions",
        "Results Window (Formatted HTML)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764641000215-Custom-Report-Header-and-Footer-Consolidated-Reports",
      "slug": "custom-report-header-and-footer-consolidated-reports",
      "title": "Custom Report Header and Footer (Consolidated Reports)",
      "url": "/pages/custom-report-header-and-footer-consolidated-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764641000215-Custom-Report-Header-and-Footer-Consolidated-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764641000215-Custom-Report-Header-and-Footer-Consolidated-Reports",
      "description": "The Reports > Page tab enables adding a custom header and footer to a Certain report, formatted with the HTML Editor and shown on every report page.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Custom Report",
        "header",
        "footer",
        "HTML Editor",
        "Printable HTML",
        "Acrobat PDF",
        "Printable Excel",
        "Excel Spreadsheet"
      ],
      "topics": [
        "Custom Report",
        "header",
        "footer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764614727191-Choose-Report-Filters-Consolidation-Reports",
      "slug": "choose-report-filters-consolidation-reports",
      "title": "Choose Report Filters (Consolidation Reports)",
      "url": "/pages/choose-report-filters-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764614727191-Choose-Report-Filters-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764614727191-Choose-Report-Filters-Consolidation-Reports",
      "description": "Choose Report Filters (Consolidation Reports) explains how to build and save Report Filters, run reports, and configure Date Filters and Advanced Filters in a certain events reporting interface.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Consolidation Reports",
        "Report Filters",
        "Date Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Consolidation Reports",
        "Report Filters",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764610520087-Pick-Report-Columns-Consolidation-Reports",
      "slug": "pick-report-columns-consolidation-reports",
      "title": "Pick Report Columns (Consolidation Reports)",
      "url": "/pages/pick-report-columns-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764610520087-Pick-Report-Columns-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764610520087-Pick-Report-Columns-Consolidation-Reports",
      "description": "Pick Report Columns (Consolidation Reports): specify report columns, sort order, and customize report column headers on the Columns page.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Pick Report Columns (Consolidation Reports)",
        "Consolidation Reports",
        "Columns page"
      ],
      "topics": [
        "Pick Report Columns (Consolidation Reports)",
        "Consolidation Reports",
        "Columns page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764539465495-Select-Report-Subtotals-Events",
      "slug": "select-report-subtotals-events",
      "title": "Select Report Subtotals (Events)",
      "url": "/pages/select-report-subtotals-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764539465495-Select-Report-Subtotals-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764539465495-Select-Report-Subtotals-Events",
      "description": "Learn how to display subtotals within groups for events reports, including Acrobat® PDF and Printable HTML options for sum, maximum, minimum, average, and record totals.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Select Report Subtotals (Events)",
        "Acrobat® PDF",
        "Printable HTML",
        "subtotals",
        "Registration reports"
      ],
      "topics": [
        "Select Report Subtotals (Events)",
        "Acrobat® PDF",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764368605975-Choose-Report-Grouping-Events",
      "slug": "choose-report-grouping-events",
      "title": "Choose Report Grouping (Events)",
      "url": "/pages/choose-report-grouping-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764368605975-Choose-Report-Grouping-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764368605975-Choose-Report-Grouping-Events",
      "description": "Choose Report Grouping (Events) in Certain’s Groups tab to organize report data by summary groups for Printable HTML, Acrobat PDF, and Printable Excel formats, including group dates by and display opt",
      "datePublished": "2025-05-22",
      "keywords": [
        "Choose Report Grouping (Events)",
        "Groups tab",
        "Printable HTML",
        "Acrobat PDF",
        "Printable Excel"
      ],
      "topics": [
        "Choose Report Grouping (Events)",
        "Groups tab",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764315476247-Specify-Report-Display-Options-Events",
      "slug": "specify-report-display-options-events",
      "title": "Specify Report Display Options (Events)",
      "url": "/pages/specify-report-display-options-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764315476247-Specify-Report-Display-Options-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764315476247-Specify-Report-Display-Options-Events",
      "description": "This page sets various options for report display and print settings, including Display Format (Report Format and Data Format) and Print Settings for Printable HTML, Printable Excel, and Adobe PDF.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Specify Report Display Options (Events)",
        "Report display options",
        "Printable HTML",
        "Printable Excel",
        "Adobe PDF",
        "CSV",
        "TSV"
      ],
      "topics": [
        "Specify Report Display Options (Events)",
        "Report display options",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764276540951-Report-Setup-Consolidation-Reports",
      "slug": "report-setup-consolidation-reports",
      "title": "Report Setup (Consolidation Reports)",
      "url": "/pages/report-setup-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764276540951-Report-Setup-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764276540951-Report-Setup-Consolidation-Reports",
      "description": "Report Setup (Consolidation Reports) instructions for Certain users. Covers Consolidation Reports, Report Tokenization, Report Data, Report Type, and visibility options with live-registration notes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Consolidation Reports",
        "Report Tokenization",
        "Report Data",
        "Report Type"
      ],
      "topics": [
        "Consolidation Reports",
        "Report Tokenization",
        "Report Data"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764224880791-Payments-and-Refunds-Summary-Current-Account",
      "slug": "payments-and-refunds-summary-current-account",
      "title": "Payments and Refunds Summary – (Current Account)",
      "url": "/pages/payments-and-refunds-summary-current-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764224880791-Payments-and-Refunds-Summary-Current-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764224880791-Payments-and-Refunds-Summary-Current-Account",
      "description": "A summary of all payments and refunds for all of the events in the current account, grouped by payment type and date processed. Click date values or payment totals to open Report Results.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Payments and Refunds Summary",
        "current account",
        "Report Results",
        "Display Report"
      ],
      "topics": [
        "Payments and Refunds Summary",
        "current account",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764203930007-Payments-and-Refunds-Summary-Including-Sub-Accounts",
      "slug": "payments-and-refunds-summary-including-sub-accounts",
      "title": "Payments and Refunds Summary – Including Sub-Accounts",
      "url": "/pages/payments-and-refunds-summary-including-sub-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764203930007-Payments-and-Refunds-Summary-Including-Sub-Accounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764203930007-Payments-and-Refunds-Summary-Including-Sub-Accounts",
      "description": "A summary of all payments and refunds for events in the current account and its sub-accounts, grouped by payment type and date processed. Click date values or totals to open Report Results.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Payments and Refunds Summary",
        "sub-accounts",
        "Report Results"
      ],
      "topics": [
        "Payments and Refunds Summary",
        "sub-accounts",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047364914-Certain-Check-In-iOS-Quickstart-Guide",
      "slug": "certain-check-in-ios-quickstart-guide",
      "title": "Certain Check-In iOS Quickstart Guide",
      "url": "/pages/certain-check-in-ios-quickstart-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047364914-Certain-Check-In-iOS-Quickstart-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047364914-Certain-Check-In-iOS-Quickstart-Guide",
      "description": "Certain Check-In iOS Quickstart Guide for checking attendees into events and sessions. Includes steps for domain entry, login, event selection, guest list check-in, scanning badges, sessions, and sett",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Check-In",
        "iOS",
        "quickstart guide",
        "iPhone",
        "iPad"
      ],
      "topics": [
        "Certain Check-In",
        "iOS",
        "quickstart guide"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360024949493-Managing-Check-In-Badge-Printing-Quality-on-Windows-Devices",
      "slug": "managing-check-in-badge-printing-quality-on-windows-devices",
      "title": "Managing Check-In Badge Printing Quality on Windows Devices",
      "url": "/pages/managing-check-in-badge-printing-quality-on-windows-devices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360024949493-Managing-Check-In-Badge-Printing-Quality-on-Windows-Devices.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360024949493-Managing-Check-In-Badge-Printing-Quality-on-Windows-Devices",
      "description": "Instructions for managing check-in badge printing quality on Windows devices, including Printing Differences and Positioning settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Windows",
        "badge printing quality",
        "Printing Preferences",
        "Scale and Layout"
      ],
      "topics": [
        "Windows",
        "badge printing quality",
        "Printing Preferences"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020200533-Certain-Badge-Printers",
      "slug": "certain-badge-printers",
      "title": "Certain Badge Printers",
      "url": "/pages/certain-badge-printers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020200533-Certain-Badge-Printers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020200533-Certain-Badge-Printers",
      "description": "Certain Badge Printers guidance for selecting on-site badge printers for iOS, Android, and Network Issues.",
      "datePublished": "2026-05-22",
      "keywords": [
        "badge printers",
        "AirPrint",
        "Google Cloud Print",
        "WiFi network"
      ],
      "topics": [
        "badge printers",
        "AirPrint",
        "Google Cloud Print"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360018336414-Adding-a-Form-URL-in-the-QR-Code",
      "slug": "adding-a-form-url-in-the-qr-code",
      "title": "Adding a Form URL in the QR Code",
      "url": "/pages/adding-a-form-url-in-the-qr-code.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360018336414-Adding-a-Form-URL-in-the-QR-Code.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360018336414-Adding-a-Form-URL-in-the-QR-Code",
      "description": "This article explains how adding a form URL in a QR Code automatically directs the registrant to a specific form after scanning, using custom question fields, Registration PKRegId, and Barcode Delimit",
      "datePublished": "2026-05-22",
      "keywords": [
        "QR Code",
        "form URL",
        "Registration PKRegId",
        "Barcode Delimiter",
        "PKformID"
      ],
      "topics": [
        "QR Code",
        "form URL",
        "Registration PKRegId"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211340-Printing-Badges-on-Avery-Templates-Not-Available-in-the-Certain-Badge-Layout-Editor",
      "slug": "printing-badges-on-avery-templates-not-available-in-the-cert",
      "title": "Printing Badges on Avery Templates Not Available in the Certain Badge Layout Editor",
      "url": "/pages/printing-badges-on-avery-templates-not-available-in-the-cert.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211340-Printing-Badges-on-Avery-Templates-Not-Available-in-the-Certain-Badge-Layout-Editor.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211340-Printing-Badges-on-Avery-Templates-Not-Available-in-the-Certain-Badge-Layout-Editor",
      "description": "Avery online badge template tool for printing badges not available in the Certain Badge Layout Editor, including .xls or .csv upload and PDF export steps, plus a note about Certain, Inc. and Avery.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain badge layout editor",
        "Avery",
        "badges",
        "QR codes",
        ".xls",
        ".csv",
        "PDF"
      ],
      "topics": [
        "Certain badge layout editor",
        "Avery",
        "badges"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211320-Managing-Internet-Connection-Speeds",
      "slug": "managing-internet-connection-speeds",
      "title": "Managing Internet Connection Speeds",
      "url": "/pages/managing-internet-connection-speeds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211320-Managing-Internet-Connection-Speeds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211320-Managing-Internet-Connection-Speeds",
      "description": "Managing Internet Connection Speeds for the Certain SaaS (Software as a Service) application, including guidance for speed tests, closing unneeded programs, browser tabs, browser choice, and virus and",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "SaaS",
        "internet connection speeds",
        "speed test",
        "browser settings",
        "virus scan"
      ],
      "topics": [
        "Certain",
        "SaaS",
        "internet connection speeds"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901755079831-Certain-Check-In-Hardware-Guide",
      "slug": "certain-check-in-hardware-guide",
      "title": "Certain Check-In Hardware Guide",
      "url": "/pages/certain-check-in-hardware-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901755079831-Certain-Check-In-Hardware-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901755079831-Certain-Check-In-Hardware-Guide",
      "description": "Devices and Printer Recommendations for using Certain Check-In, including Apple iOS AirPrint certified printers, Windows 10/11 USB printer hardwiring, and recommended Brother QL models and devices.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Check-In Hardware Guide",
        "AirPrint",
        "USB",
        "Windows 10/11",
        "Brother QL series printers"
      ],
      "topics": [
        "Certain Check-In Hardware Guide",
        "AirPrint",
        "USB"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10899971771671-Badges-Guide",
      "slug": "badges-guide",
      "title": "Badges Guide",
      "url": "/pages/badges-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10899971771671-Badges-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10899971771671-Badges-Guide",
      "description": "Certain Badges Guide explains Badges V2 and how to configure barcodes, configure badge layouts, provide badges to attendees, and set up On-Demand Badges.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Badges V2",
        "Badges V1",
        "Certain Check-In",
        "Email Templates",
        "On-Demand Badges"
      ],
      "topics": [
        "Badges V2",
        "Badges V1",
        "Certain Check-In"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8566323087255-Event-Intelligence-Event-Registration-Chronicles",
      "slug": "event-intelligence-event-registration-chronicles",
      "title": "Event Intelligence - Event Registration Chronicles",
      "url": "/pages/event-intelligence-event-registration-chronicles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8566323087255-Event-Intelligence-Event-Registration-Chronicles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8566323087255-Event-Intelligence-Event-Registration-Chronicles",
      "description": "Event Registration Chronicles dashboard helps analyze the pace of registrations of a series of events, highlight graph lines to reveal event narrative, and use filters like Event Name and Registration",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Intelligence",
        "Event Registration Chronicles",
        "event narrative"
      ],
      "topics": [
        "Event Intelligence",
        "Event Registration Chronicles",
        "event narrative"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8566115359255-Event-Intelligence-Review-the-performance-of-multiple-events",
      "slug": "event-intelligence-review-the-performance-of-multiple-events",
      "title": "Event Intelligence - Review the performance of multiple events",
      "url": "/pages/event-intelligence-review-the-performance-of-multiple-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8566115359255-Event-Intelligence-Review-the-performance-of-multiple-events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8566115359255-Event-Intelligence-Review-the-performance-of-multiple-events",
      "description": "Event Program Analysis dashboard for Event Intelligence, including Overview and Insights tab elements such as Top Level Metrics, Cost Analysis per Registration and Attendance, and dashboard interactiv",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Intelligence",
        "Event Program Analysis",
        "Cost Analysis per Registration and Attendance",
        "Registration",
        "Attendance"
      ],
      "topics": [
        "Event Intelligence",
        "Event Program Analysis",
        "Cost Analysis per Registration and Attendance"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8409097846167-Event-Intelligence-Review-the-performance-of-a-single-event",
      "slug": "event-intelligence-review-the-performance-of-a-single-event",
      "title": "Event Intelligence - Review the performance of a single event",
      "url": "/pages/event-intelligence-review-the-performance-of-a-single-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8409097846167-Event-Intelligence-Review-the-performance-of-a-single-event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8409097846167-Event-Intelligence-Review-the-performance-of-a-single-event",
      "description": "Performance Dashboard in Event Intelligence helps answer business questions about the success of an event using a Single Event View that includes registrations, attendance, demographics, and sessions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Intelligence",
        "Performance Dashboard",
        "Single Event View",
        "Registration Demographics",
        "Flow chart (Sankey chart)"
      ],
      "topics": [
        "Event Intelligence",
        "Performance Dashboard",
        "Single Event View"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8250075485847-Event-Intelligence-Key-Metrics",
      "slug": "event-intelligence-key-metrics",
      "title": "Event Intelligence - Key Metrics",
      "url": "/pages/event-intelligence-key-metrics.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8250075485847-Event-Intelligence-Key-Metrics.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8250075485847-Event-Intelligence-Key-Metrics",
      "description": "Event Intelligence - Key Metrics documentation describing the Key Metrics dashboard for event analysis, including Selected Events/Registration Goal indicator, Registrations/Attendance/Engagement metri",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Intelligence",
        "Key Metrics",
        "ROI"
      ],
      "topics": [
        "Event Intelligence",
        "Key Metrics",
        "ROI"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044530693-Removing-Attendees-from-Certain-Platform-when-the-Event-has-a-Touchpoint-Integration",
      "slug": "removing-attendees-from-certain-platform-when-the-event-has",
      "title": "Removing Attendees from Certain Platform when the Event has a Touchpoint Integration",
      "url": "/pages/removing-attendees-from-certain-platform-when-the-event-has.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044530693-Removing-Attendees-from-Certain-Platform-when-the-Event-has-a-Touchpoint-Integration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044530693-Removing-Attendees-from-Certain-Platform-when-the-Event-has-a-Touchpoint-Integration",
      "description": "When an attendee is deleted/removed in Certain Platform, this action does NOT remove the attendee(s) from the event in Touchpoint. Steps cover registration status change, 5-10 minute wait, and verific",
      "datePublished": "2023-05-22",
      "keywords": [
        "Certain Platform",
        "Touchpoint integration",
        "attendee removal",
        "Attendees list",
        "\"Touchpoint: Synced\""
      ],
      "topics": [
        "Certain Platform",
        "Touchpoint integration",
        "attendee removal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360036781033-Updating-Speaker-Information-in-Touchpoint",
      "slug": "updating-speaker-information-in-touchpoint",
      "title": "Updating Speaker Information in Touchpoint",
      "url": "/pages/updating-speaker-information-in-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360036781033-Updating-Speaker-Information-in-Touchpoint.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360036781033-Updating-Speaker-Information-in-Touchpoint",
      "description": "Updating Speaker Information in Touchpoint for Certain Platform events using the Touchpoint mobile solution. Instructions cover updating synced Speaker records and updating unsynced Speaker records vi",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "Touchpoint",
        "Speaker records",
        "Touchpoint mobile solution"
      ],
      "topics": [
        "Certain Platform",
        "Touchpoint",
        "Speaker records"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360036369953-Syncing-Registrants-to-Touchpoint-from-Platform",
      "slug": "syncing-registrants-to-touchpoint-from-platform",
      "title": "Syncing Registrants to Touchpoint from Platform",
      "url": "/pages/syncing-registrants-to-touchpoint-from-platform.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360036369953-Syncing-Registrants-to-Touchpoint-from-Platform.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360036369953-Syncing-Registrants-to-Touchpoint-from-Platform",
      "description": "Sync Certain Platform registrants to Touchpoint as attendees by tagging desired registration statuses with \"Touchpoint: Synced\" and reassigning statuses when registrations already exist.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint: Synced",
        "Certain Platform",
        "registrants",
        "registration statuses",
        "attendees",
        "sync"
      ],
      "topics": [
        "Touchpoint: Synced",
        "Certain Platform",
        "registrants"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211670-Passing-Field-Information-to-a-Form-Via-the-URL",
      "slug": "passing-field-information-to-a-form-via-the-url",
      "title": "Passing Field Information to a Form Via the URL",
      "url": "/pages/passing-field-information-to-a-form-via-the-url.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211670-Passing-Field-Information-to-a-Form-Via-the-URL.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211670-Passing-Field-Information-to-a-Form-Via-the-URL",
      "description": "Passing Field Information to a Form Via the URL using Certain name-value pairs in a hyperlink (HTTP GET) or hidden fields in a form submission (HTTP POST), including example URLs and the &reg custom r",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "HTTP GET",
        "HTTP POST",
        "SSL transmission",
        "&reg"
      ],
      "topics": [
        "Certain",
        "HTTP GET",
        "HTTP POST"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901238575127-Certain-EventStream-Guide",
      "slug": "certain-eventstream-guide",
      "title": "Certain EventStream Guide",
      "url": "/pages/certain-eventstream-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901238575127-Certain-EventStream-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901238575127-Certain-EventStream-Guide",
      "description": "This document is a brief guide to installing and using Certain EventStream in Oracle Eloqua, including prerequisites, installation steps, configuration, access groups, and usage for events and campaig",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain EventStream",
        "Oracle Eloqua",
        "EventStream Feeder",
        "EventStream Decision",
        "Upcoming Events"
      ],
      "topics": [
        "Certain EventStream",
        "Oracle Eloqua",
        "EventStream Feeder"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044624933-Duplicate-Profile-Usernames-And-Deleting-Profiles",
      "slug": "duplicate-profile-usernames-and-deleting-profiles",
      "title": "Duplicate Profile Usernames And Deleting Profiles",
      "url": "/pages/duplicate-profile-usernames-and-deleting-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044624933-Duplicate-Profile-Usernames-And-Deleting-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044624933-Duplicate-Profile-Usernames-And-Deleting-Profiles",
      "description": "Adding a Registrant with a duplicate username to deleted or inactive Registration profiles can create an invalid Profile and trigger a PIN error. Mark Registrations as \"Test\" to prevent PIN errors.",
      "datePublished": "2023-11-22",
      "keywords": [
        "Duplicate Profile",
        "username",
        "Registration profile",
        "PIN error",
        "Test Registrations"
      ],
      "topics": [
        "Duplicate Profile",
        "username",
        "Registration profile"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044431953-Importing-Registrations",
      "slug": "importing-registrations",
      "title": "Importing Registrations",
      "url": "/pages/importing-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044431953-Importing-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044431953-Importing-Registrations",
      "description": "Importing Registrations in Certain. Learn how key identifier fields (Profile Unique ID, External ID, Username) take precedence and how to prepare and import a tab-delimited file.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Importing Registrations",
        "Profile Unique ID",
        "External ID",
        "Username",
        "tab delimited text",
        "Registration Report"
      ],
      "topics": [
        "Importing Registrations",
        "Profile Unique ID",
        "External ID"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043746873-Special-Characters-on-Content-Block-and-Display-Rules",
      "slug": "special-characters-on-content-block-and-display-rules",
      "title": "Special Characters on Content Block and Display Rules",
      "url": "/pages/special-characters-on-content-block-and-display-rules.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043746873-Special-Characters-on-Content-Block-and-Display-Rules.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043746873-Special-Characters-on-Content-Block-and-Display-Rules",
      "description": "Certain Platform best practice for Content Blocks and Display Rules is to avoid special characters in the Name field to prevent server errors and Display Rules issues on Email Templates when appended.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "Content Blocks",
        "Display Rules",
        "Email Templates"
      ],
      "topics": [
        "Certain Platform",
        "Content Blocks",
        "Display Rules"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043268013-Avoiding-Content-in-an-Event-being-Overwritten",
      "slug": "avoiding-content-in-an-event-being-overwritten",
      "title": "Avoiding Content in an Event being Overwritten",
      "url": "/pages/avoiding-content-in-an-event-being-overwritten.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043268013-Avoiding-Content-in-an-Event-being-Overwritten.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043268013-Avoiding-Content-in-an-Event-being-Overwritten",
      "description": "Guidance on avoiding content being overwritten in an Event by limiting browser tabs, refreshing before changes, and using different browsers for workflows that require multiple tabs or windows.",
      "datePublished": "2022-01-01",
      "keywords": [
        "Event",
        "content overwritten",
        "browser tabs",
        "SaaS applications"
      ],
      "topics": [
        "Event",
        "content overwritten",
        "browser tabs"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043233214-Creating-a-Registration-Profile-in-an-Event-for-Existing-Speakers",
      "slug": "creating-a-registration-profile-in-an-event-for-existing-spe",
      "title": "Creating a Registration Profile in an Event for Existing Speakers",
      "url": "/pages/creating-a-registration-profile-in-an-event-for-existing-spe.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043233214-Creating-a-Registration-Profile-in-an-Event-for-Existing-Speakers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043233214-Creating-a-Registration-Profile-in-an-Event-for-Existing-Speakers",
      "description": "Steps for creating a Registration Profile in an Event for Existing Speakers, including creating the profile using a Form and creating it without a Form.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registration Profile",
        "Event",
        "Existing Speakers",
        "Speaker Profile",
        "Registrant",
        "Registration Code"
      ],
      "topics": [
        "Registration Profile",
        "Event",
        "Existing Speakers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360041323593-Session-Speaker-Integration-Touchpoint",
      "slug": "session-speaker-integration-touchpoint",
      "title": "Session Speaker Integration - Touchpoint",
      "url": "/pages/session-speaker-integration-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360041323593-Session-Speaker-Integration-Touchpoint.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360041323593-Session-Speaker-Integration-Touchpoint",
      "description": "Session Speaker Integration - Touchpoint explains how Touchpoint displays assigned speakers in the mobile app for Certain Platform sessions with instances and without instances.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Session Speaker Integration",
        "Certain Platform",
        "mobile app",
        "session instances"
      ],
      "topics": [
        "Touchpoint",
        "Session Speaker Integration",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020311293-Importing-Promo-Codes",
      "slug": "importing-promo-codes",
      "title": "Importing Promo Codes",
      "url": "/pages/importing-promo-codes.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020311293-Importing-Promo-Codes.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020311293-Importing-Promo-Codes",
      "description": "This guide explains how to create Discount Code(s) and import Promo Codes using csv files, mapping fields, and the Promo Code List page.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Promo Codes",
        "Discount Code(s)",
        "csv import",
        "Promo Code List"
      ],
      "topics": [
        "Promo Codes",
        "Discount Code(s)",
        "csv import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019249853-Room-Reservations-Import-Error-on-Date-Time-Format",
      "slug": "room-reservations-import-error-on-date-time-format",
      "title": "Room Reservations Import Error on Date/Time Format",
      "url": "/pages/room-reservations-import-error-on-date-time-format.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019249853-Room-Reservations-Import-Error-on-Date-Time-Format.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019249853-Room-Reservations-Import-Error-on-Date-Time-Format",
      "description": "Room Reservations import error on date/time format. Error text: date of arrival should be in format \"MM/dd/yyyy\". Modify Arrival Date & Departure Date to Custom mm/dd/yyyy in Excel.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Room Reservations",
        "date/time format",
        "Excel",
        "MM/dd/yyyy",
        "mm/dd/yyyy",
        "CSV"
      ],
      "topics": [
        "Room Reservations",
        "date/time format",
        "Excel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360014616553-Deleting-and-Restoring-Single-or-Multiple-Registrations",
      "slug": "deleting-and-restoring-single-or-multiple-registrations",
      "title": "Deleting and Restoring Single or Multiple Registrations",
      "url": "/pages/deleting-and-restoring-single-or-multiple-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360014616553-Deleting-and-Restoring-Single-or-Multiple-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360014616553-Deleting-and-Restoring-Single-or-Multiple-Registrations",
      "description": "Steps to delete and restore single or multiple registrations using Search, Manage, and Mass Action in an Event dashboard, including delete from database and restore from database.",
      "datePublished": "2023-05-22",
      "keywords": [
        "deleting registrations",
        "restoring registrations",
        "Event Dashboard",
        "Mass Action"
      ],
      "topics": [
        "deleting registrations",
        "restoring registrations",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360041833753-Adding-Speakers-to-Sessions-vs-Session-Instances",
      "slug": "adding-speakers-to-sessions-vs-session-instances",
      "title": "Adding Speakers to Sessions vs. Session Instances",
      "url": "/pages/adding-speakers-to-sessions-vs-session-instances.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360041833753-Adding-Speakers-to-Sessions-vs-Session-Instances.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360041833753-Adding-Speakers-to-Sessions-vs-Session-Instances",
      "description": "Instructions for adding Speakers at the Session level using “Adding a Master Speaker” and adding Speakers at the Instance level using “Adding a Speaker to an Instance” in Certain’s platform support ar",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "Speakers",
        "Sessions",
        "Session Instances",
        "Master Sessions",
        "import file"
      ],
      "topics": [
        "Certain",
        "Speakers",
        "Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047629554-Speaker-Portal-Page-Logic",
      "slug": "speaker-portal-page-logic",
      "title": "Speaker Portal Page Logic",
      "url": "/pages/speaker-portal-page-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047629554-Speaker-Portal-Page-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047629554-Speaker-Portal-Page-Logic",
      "description": "Speaker Portal Page Logic explains Display Logic and shows how to add a Conditional Section to the Speaker, My Information, and My Sessions pages.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Portal",
        "Display Logic",
        "Conditional Section"
      ],
      "topics": [
        "Speaker Portal",
        "Display Logic",
        "Conditional Section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047284233-Controling-Which-Sessions-Display-on-the-Session-Catalog",
      "slug": "controlling-which-sessions-display-on-the-session-catalog",
      "title": "Controlling Which Sessions Display on the Session Catalog",
      "url": "/pages/controlling-which-sessions-display-on-the-session-catalog.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047284233-Controling-Which-Sessions-Display-on-the-Session-Catalog.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047284233-Controling-Which-Sessions-Display-on-the-Session-Catalog",
      "description": "Control session visibility in the Session Catalog by managing which sessions appear in Highlighted, Promoted, and General sections.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Catalog",
        "Highlighted sessions",
        "Promoted sessions",
        "General session catalog",
        "Default Filters"
      ],
      "topics": [
        "Session Catalog",
        "Highlighted sessions",
        "Promoted sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047284133-Magazine-Promoted-and-General-Styles-for-Speaker-and-Session-Catalogs",
      "slug": "magazine-promoted-and-general-styles-for-speaker-and-session",
      "title": "Magazine, Promoted, and General Styles for Speaker and Session Catalogs",
      "url": "/pages/magazine-promoted-and-general-styles-for-speaker-and-session.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047284133-Magazine-Promoted-and-General-Styles-for-Speaker-and-Session-Catalogs.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047284133-Magazine-Promoted-and-General-Styles-for-Speaker-and-Session-Catalogs",
      "description": "Learn the three main display styles for the Session and Speaker Catalogs: Magazine, Promoted, and General, and how to select the style under Define Layout > Session Display.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Catalog",
        "Speaker Catalogs",
        "Define Layout",
        "Session Display"
      ],
      "topics": [
        "Session Catalog",
        "Speaker Catalogs",
        "Define Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047284053-Adding-Catalogs-Syncing-Sessions-and-Speakers-in-the-Catalog-List",
      "slug": "adding-catalogs-syncing-sessions-and-speakers-in-the-catalog",
      "title": "Adding Catalogs, Syncing Sessions and Speakers in the Catalog List",
      "url": "/pages/adding-catalogs-syncing-sessions-and-speakers-in-the-catalog.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047284053-Adding-Catalogs-Syncing-Sessions-and-Speakers-in-the-Catalog-List.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047284053-Adding-Catalogs-Syncing-Sessions-and-Speakers-in-the-Catalog-List",
      "description": "How to create multiple session and speaker Catalogs for a single event. Learn where the Catalog List is under Manage and how Selecting Sync for Sessions and Speakers makes new data available.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Catalog List",
        "Manage > Speakers and Sessions",
        "Sync",
        "Sessions",
        "Speakers",
        "Add a catalog",
        "Session Catalog",
        "Speaker Catalog"
      ],
      "topics": [
        "Catalog List",
        "Manage > Speakers and Sessions",
        "Sync"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282353-Approvals-and-Recommendations",
      "slug": "approvals-and-recommendations",
      "title": "Approvals and Recommendations",
      "url": "/pages/approvals-and-recommendations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282353-Approvals-and-Recommendations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282353-Approvals-and-Recommendations",
      "description": "Create a Recommendation for Session Reviews tiers by setting For Column, approval thresholds using Average Score or Percentage of Reviews completed, and selecting Target Tier or Approve to set Qualifi",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Reviews",
        "Tiers",
        "Session Review",
        "Custom Field",
        "Qualified"
      ],
      "topics": [
        "Session Reviews",
        "Tiers",
        "Session Review"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282273-Setting-Up-Reviewers-Adding-Importing-Login",
      "slug": "setting-up-reviewers-adding-importing-login",
      "title": "Setting Up Reviewers -- Adding/Importing/Login",
      "url": "/pages/setting-up-reviewers-adding-importing-login.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282273-Setting-Up-Reviewers-Adding-Importing-Login.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282273-Setting-Up-Reviewers-Adding-Importing-Login",
      "description": "Instructions for setting up Reviewers, including Creating a Reviewer, Importing Reviewers, and Reviewer Email Templates using the Append Tool and Dynamic Data Fields (DDFs).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Review Tier",
        "Session Track",
        "Import",
        "Dynamic Data Fields (DDFs)"
      ],
      "topics": [
        "Reviewer Portal",
        "Review Tier",
        "Session Track"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282213-My-Sessions-Layout",
      "slug": "my-sessions-layout",
      "title": "My Sessions Layout",
      "url": "/pages/my-sessions-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282213-My-Sessions-Layout.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282213-My-Sessions-Layout",
      "description": "My Sessions page setup in the Speaker Portal, including Read Only configuration, page ordering, and session layout editing steps for Speaker Fields labels and required fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Portal",
        "My Sessions page",
        "Session layout",
        "Read Only",
        "Speaker Fields"
      ],
      "topics": [
        "Speaker Portal",
        "My Sessions page",
        "Session layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282133-Speaker-Portal-My-Information-Layout",
      "slug": "speaker-portal-my-information-layout",
      "title": "Speaker Portal My Information Layout",
      "url": "/pages/speaker-portal-my-information-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282133-Speaker-Portal-My-Information-Layout.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282133-Speaker-Portal-My-Information-Layout",
      "description": "Speaker Portal My Information Layout explains how the My Information page is shown to Speakers after login and how to edit the Speaker layout and photo dimensions.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Speaker Portal",
        "My Information page",
        "Speaker Portal Photo Dimensions"
      ],
      "topics": [
        "Speaker Portal",
        "My Information page",
        "Speaker Portal Photo Dimensions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047281813-Speaker-Portal-Access-Submit-a-Proposal-Sign-In",
      "slug": "speaker-portal-access-submit-a-proposal-sign-in",
      "title": "Speaker Portal Access: Submit a Proposal & Sign In",
      "url": "/pages/speaker-portal-access-submit-a-proposal-sign-in.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047281813-Speaker-Portal-Access-Submit-a-Proposal-Sign-In.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047281813-Speaker-Portal-Access-Submit-a-Proposal-Sign-In",
      "description": "Speaker Portal Access: Submit a Proposal & Sign In explains proposal submission, Speaker Portal login using Username and Password, and Manage > Speakers & Sessions > Speaker Portal setup steps includi",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Portal",
        "SSO",
        "Username",
        "Password",
        "Manage > Speakers & Sessions > Speaker Portal"
      ],
      "topics": [
        "Speaker Portal",
        "SSO",
        "Username"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046632914-Catalog-Designing-the-Registrant-Login-Session-Experience",
      "slug": "catalog-designing-the-registrant-login-session-experience",
      "title": "Catalog - Designing the Registrant Login Session Experience",
      "url": "/pages/catalog-designing-the-registrant-login-session-experience.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046632914-Catalog-Designing-the-Registrant-Login-Session-Experience.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046632914-Catalog-Designing-the-Registrant-Login-Session-Experience",
      "description": "Catalog design instructions for the Registrant login and session views, including Login Options, My Sessions View, and General Session Layout Options in Certain’s Session and Speaker Catalogs.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Catalog",
        "Speaker Catalog",
        "Design Elements",
        "Log In Screen",
        "My Sessions",
        "Edit Buttons and Icons"
      ],
      "topics": [
        "Session Catalog",
        "Speaker Catalog",
        "Design Elements"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046632754-Themes-Best-Practices-Misc-Adding-JavaScript-Images-size-for-Banner-etc",
      "slug": "themes-best-practices-misc-adding-javascript-images-size-for",
      "title": "Themes, Best Practices, Misc - Adding JavaScript, Images size for Banner, etc.",
      "url": "/pages/themes-best-practices-misc-adding-javascript-images-size-for.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046632754-Themes-Best-Practices-Misc-Adding-JavaScript-Images-size-for-Banner-etc.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046632754-Themes-Best-Practices-Misc-Adding-JavaScript-Images-size-for-Banner-etc",
      "description": "Themes, Best Practices, Misc - Adding JavaScript, Images size for Banner, etc. General Tips And Best Practices For Session Catalog. Themes are under Define Layout -> Theme.",
      "datePublished": "2023-05-22",
      "keywords": [
        "Themes",
        "Define Layout",
        "Additional Settings",
        "Session Catalog"
      ],
      "topics": [
        "Themes",
        "Define Layout",
        "Additional Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046631074-Reviewer-Portal-Page-Layout",
      "slug": "reviewer-portal-page-layout",
      "title": "Reviewer Portal Page Layout",
      "url": "/pages/reviewer-portal-page-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046631074-Reviewer-Portal-Page-Layout.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046631074-Reviewer-Portal-Page-Layout",
      "description": "Reviewer Portal Page Layout instructions for editing the Reviewer Portal login page, Reviewer profile layout, and Session layout, including SSO as an available option when SSO is enabled.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Portal",
        "Reviewer Portal Page Layout",
        "SSO"
      ],
      "topics": [
        "Reviewer Portal",
        "Reviewer Portal Page Layout",
        "SSO"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046630934-Single-or-Multiple-Session-Review-Tiers",
      "slug": "single-or-multiple-session-review-tiers",
      "title": "Single or Multiple Session Review Tiers",
      "url": "/pages/single-or-multiple-session-review-tiers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046630934-Single-or-Multiple-Session-Review-Tiers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046630934-Single-or-Multiple-Session-Review-Tiers",
      "description": "Certain provides the ability to create up to 5 tiers for review, including Default Tier and tier-based Can See Reviews, Privileges, Email Templates, and Recommendations.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Session Reviews",
        "Review Tiers",
        "Reviewer Emails"
      ],
      "topics": [
        "Certain",
        "Session Reviews",
        "Review Tiers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30208965170583-Session-Advisor-FAQ-s-Session-Catalog",
      "slug": "session-advisor-faq-s-session-catalog",
      "title": "Session Advisor FAQ's - Session Catalog",
      "url": "/pages/session-advisor-faq-s-session-catalog.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30208965170583-Session-Advisor-FAQ-s-Session-Catalog.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30208965170583-Session-Advisor-FAQ-s-Session-Catalog",
      "description": "Session Advisor AI FAQ for Certain Platform Session Catalogs. Includes what it is, how it works, integration and setup steps, recommendation update frequency, accuracy factors, and attendee data prote",
      "datePublished": "2025-05-22",
      "keywords": [
        "Session Advisor AI",
        "Session Catalog",
        "attendee data protection",
        "Personal Identifiable Information (PII)"
      ],
      "topics": [
        "Session Advisor AI",
        "Session Catalog",
        "attendee data protection"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048264353-Logic-Rules-Overview-of-Display-Options-Display-Hide-Assign",
      "slug": "logic-rules-overview-of-display-options-display-hide-assign",
      "title": "Logic Rules: Overview of Display Options (Display, Hide, Assign)",
      "url": "/pages/logic-rules-overview-of-display-options-display-hide-assign.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048264353-Logic-Rules-Overview-of-Display-Options-Display-Hide-Assign.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048264353-Logic-Rules-Overview-of-Display-Options-Display-Hide-Assign",
      "description": "Logic Rules help create a unique experience for attendees going through the Form by displaying, hiding, or assigning items and triggering event trigger emails or error messages based on actions taken ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Logic Rules",
        "Display",
        "Hide",
        "Assign",
        "Form",
        "Attendee Types"
      ],
      "topics": [
        "Logic Rules",
        "Display",
        "Hide"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047585494-Using-Inline-vs-Display-Logic",
      "slug": "using-inline-vs-display-logic",
      "title": "Using Inline vs. Display Logic",
      "url": "/pages/using-inline-vs-display-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047585494-Using-Inline-vs-Display-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047585494-Using-Inline-vs-Display-Logic",
      "description": "Learn how Logic Rules use Inline Actions and Display Actions to control where Form questions appear on the same page or on a different page.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Logic Rule",
        "Form",
        "Inline Actions",
        "Display Actions"
      ],
      "topics": [
        "Logic Rule",
        "Form",
        "Inline Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042887374-Using-a-Table-to-Display-Agenda-Items-in-the-Form",
      "slug": "using-a-table-to-display-agenda-items-in-the-form",
      "title": "Using a Table to Display Agenda Items in the Form",
      "url": "/pages/using-a-table-to-display-agenda-items-in-the-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042887374-Using-a-Table-to-Display-Agenda-Items-in-the-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042887374-Using-a-Table-to-Display-Agenda-Items-in-the-Form",
      "description": "Use tables to control how Agenda Item descriptions and labels are shown on the Form. Steps include editing an Agenda Item label & description and clicking the Table icon.",
      "datePublished": "2023-05-22",
      "keywords": [
        "Form",
        "Agenda Items",
        "Label & Description",
        "table"
      ],
      "topics": [
        "Form",
        "Agenda Items",
        "Label & Description"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360014795074-Special-Characters-in-Display-Rule-or-Custom-Block-Name",
      "slug": "special-characters-in-display-rule-or-custom-block-name",
      "title": "Special Characters in Display Rule or Custom Block Name",
      "url": "/pages/special-characters-in-display-rule-or-custom-block-name.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360014795074-Special-Characters-in-Display-Rule-or-Custom-Block-Name.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360014795074-Special-Characters-in-Display-Rule-or-Custom-Block-Name",
      "description": "Special characters (especially a comma - \",\") in Display Rule or Custom Block names often cause an error when appended to an Email Template.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Display Rule",
        "Custom Block",
        "Email Template",
        "special characters",
        "comma"
      ],
      "topics": [
        "Display Rule",
        "Custom Block",
        "Email Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529835829015",
      "slug": "power-template-how-to-use-the-power-template-display-fields",
      "title": "Power Template - How to Use the Power Template (Display Fields)",
      "url": "/pages/power-template-how-to-use-the-power-template-display-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529835829015.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529835829015",
      "description": "Power Template (Display Fields) instructions for Branding Content File, Event Content File, Select Navbar Menu Items, Style Options, and separated content files, including Hex Color requirements.",
      "datePublished": "2024-05-22",
      "keywords": [
        "Power Template",
        "Display Fields",
        "Hex Color"
      ],
      "topics": [
        "Power Template",
        "Display Fields",
        "Hex Color"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529704237719-Power-Template-Creating-Navigating-the-Power-Template",
      "slug": "power-template-creating-navigating-the-power-template",
      "title": "Power Template - Creating & Navigating the Power Template",
      "url": "/pages/power-template-creating-navigating-the-power-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529704237719-Power-Template-Creating-Navigating-the-Power-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529704237719-Power-Template-Creating-Navigating-the-Power-Template",
      "description": "Instructions for Power Template creation and navigation, including Display Fields and Content Blocks, plus the Power Template (Single Content File) and Power Template (Multiple Content Files) display ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Power Template",
        "Display Fields",
        "Content Blocks"
      ],
      "topics": [
        "Power Template",
        "Display Fields",
        "Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529659520663",
      "slug": "power-template-how-to-user-the-power-template-apis-and-catal",
      "title": "Power Template - How to User the Power Template (APIs and Catalogs)",
      "url": "/pages/power-template-how-to-user-the-power-template-apis-and-catal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529659520663.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529659520663",
      "description": "Power Template instructions for using API Agenda Catalog, API Speaker Catalog, and Session Catalog Designer, including Session Catalog UUID for Api and Speaker Catalog UUID for Api.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Power Template",
        "API Agenda Catalog",
        "API Speaker Catalog",
        "Session Catalog Designer",
        "Session Catalog UUID for Api",
        "Speaker Catalog UUID for Api"
      ],
      "topics": [
        "Power Template",
        "API Agenda Catalog",
        "API Speaker Catalog"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529603993239",
      "slug": "power-template-how-to-use-the-power-template-content-blocks",
      "title": "Power Template - How to Use the Power Template (Content Blocks)",
      "url": "/pages/power-template-how-to-use-the-power-template-content-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529603993239.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529603993239",
      "description": "Power Template (Content Blocks) help article. Learn where to find Event Content Blocks, how to edit a content block using the Edit button (Pencil), and the list of pre-created content block templates.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Power Template",
        "Content Blocks",
        "Event Content Blocks"
      ],
      "topics": [
        "Power Template",
        "Content Blocks",
        "Event Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211160-Administrators-Account-Level-Custom-Profile-Data",
      "slug": "administrators-account-level-custom-profile-data",
      "title": "Administrators - Account-Level Custom Profile Data",
      "url": "/pages/administrators-account-level-custom-profile-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211160-Administrators-Account-Level-Custom-Profile-Data.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211160-Administrators-Account-Level-Custom-Profile-Data",
      "description": "Administrators can configure Profile Data at the Account Level in the Certain Platform using Account Settings > Registration > Custom Profile Data, including Custom Questions, default profile fields, ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profile Data",
        "Custom Profile Data",
        "Custom Questions",
        "Default Import Mappings",
        "Default States Available",
        "Default Countries Available"
      ],
      "topics": [
        "Profile Data",
        "Custom Profile Data",
        "Custom Questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15256419037079-Advanced-Template",
      "slug": "advanced-template",
      "title": "Advanced Template",
      "url": "/pages/advanced-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15256419037079-Advanced-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15256419037079-Advanced-Template",
      "description": "Advanced Template documentation: create and edit the Advanced Template by configuring Display Fields, Event Website, and Content File sheets for banner, agenda, speakers, sponsors, venue, and FAQ sect",
      "datePublished": "2026-05-22",
      "keywords": [
        "Advanced Template",
        "Content File",
        "Display Fields",
        "Event Website",
        "Style Options",
        "Session Catalog"
      ],
      "topics": [
        "Advanced Template",
        "Content File",
        "Display Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15255586668951-Basic-Template",
      "slug": "basic-template",
      "title": "Basic Template",
      "url": "/pages/basic-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15255586668951-Basic-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15255586668951-Basic-Template",
      "description": "Basic Template documentation explaining how to create and edit the Basic Template, including Display Fields, eventConfiguration sheets, agendaSection, speakerSection, sponsorSection, venueSection, and",
      "datePublished": "2026-05-22",
      "keywords": [
        "Basic Template",
        "Display Fields",
        "Content File",
        "eventConfiguration",
        "agendaSection",
        "speakerSection",
        "sponsorSection",
        "venueSection",
        "faqSection"
      ],
      "topics": [
        "Basic Template",
        "Display Fields",
        "Content File"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_1500000567541-Add-To-Calendar-Updates",
      "slug": "add-to-calendar-updates",
      "title": "Add To Calendar Updates",
      "url": "/pages/add-to-calendar-updates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500000567541-Add-To-Calendar-Updates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/1500000567541-Add-To-Calendar-Updates",
      "description": "Upcoming Changes to Add to Calendar in Certain 7.1.7, including AddEvent integration, account-level and event-level configuration, attendee-facing form behavior, and email link behavior.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Add to Calendar",
        "AddEvent",
        "VTE",
        "7.1.7"
      ],
      "topics": [
        "Add to Calendar",
        "AddEvent",
        "VTE"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529514371095-Power-Template-Understanding-the-Style-Options",
      "slug": "power-template-understanding-the-style-options",
      "title": "Power Template - Understanding the Style Options",
      "url": "/pages/power-template-understanding-the-style-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529514371095-Power-Template-Understanding-the-Style-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529514371095-Power-Template-Understanding-the-Style-Options",
      "description": "Power Template - Understanding the Style Options lists Button-Style Options, Agenda-Style Options, Speaker-Style Options, Sponsors-Style Options, Form-Style Options, Header-Style Options, Dark Backgro",
      "datePublished": "2025-01-22",
      "keywords": [
        "Power Template",
        "Style Options",
        "Button-Style Options",
        "Agenda-Style Options",
        "Speaker-Style Options",
        "Sponsors-Style Options",
        "Form-Style Options",
        "Header-Style Options",
        "Dark Background Style Options",
        "FAQ-Style Options",
        "Footer-Style Options"
      ],
      "topics": [
        "Power Template",
        "Style Options",
        "Button-Style Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210650-Adding-Questions-to-a-Form",
      "slug": "adding-questions-to-a-form",
      "title": "Adding Questions to a Form",
      "url": "/pages/adding-questions-to-a-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210650-Adding-Questions-to-a-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210650-Adding-Questions-to-a-Form",
      "description": "Instructions for adding Custom Questions to a Certain registration form using Registrant Details, Question Section, or a Logic Rule.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Adding Questions to a Form",
        "Custom Questions",
        "Logic Rule"
      ],
      "topics": [
        "Adding Questions to a Form",
        "Custom Questions",
        "Logic Rule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8524722206743-New-Report-Updates-in-8-0",
      "slug": "new-report-updates-in-8-0",
      "title": "New Report Updates in 8.0",
      "url": "/pages/new-report-updates-in-8-0.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8524722206743-New-Report-Updates-in-8-0.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8524722206743-New-Report-Updates-in-8-0",
      "description": "Certain 8.0 adds improvements to the Event Reports area, including Report List page search, clearer Report Type selection, grouped Available Data Fields for Report Columns, and an “Advanced” navigatio",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain 8.0",
        "Event Reports",
        "Report List page",
        "Report Type",
        "Advanced Options"
      ],
      "topics": [
        "Certain 8.0",
        "Event Reports",
        "Report List page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_37389844221207-Pay-gov-Response-4054",
      "slug": "pay-gov-response-4054",
      "title": "Pay.gov - Response 4054",
      "url": "/pages/pay-gov-response-4054.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_37389844221207-Pay-gov-Response-4054.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/37389844221207-Pay-gov-Response-4054",
      "description": "Pay.gov message Response 4054 indicates an account number value is invalid or unacceptable based on Pay.gov rules. Common fix: use numeric, unmasked account numbers and send Ref ID and full Response 4",
      "datePublished": "2026-05-22",
      "keywords": [
        "Pay.gov",
        "Response 4054",
        "account number",
        "data validation error",
        "Ref ID"
      ],
      "topics": [
        "Pay.gov",
        "Response 4054",
        "account number"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360054055053-Mass-Action-Report-Error",
      "slug": "mass-action-report-error",
      "title": "Mass Action Report Error",
      "url": "/pages/mass-action-report-error.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360054055053-Mass-Action-Report-Error.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360054055053-Mass-Action-Report-Error",
      "description": "The mass action error message \"The mass action is currently being run in another active request\" includes the cause related to multiple tabs and a solution that clears browser cache/history, closes ta",
      "datePublished": "2023-05-22",
      "keywords": [
        "Mass Action Report Error",
        "mass action",
        "progress bar"
      ],
      "topics": [
        "Mass Action Report Error",
        "mass action",
        "progress bar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053496594-Extracting-all-attendees-information",
      "slug": "extracting-all-attendees-information",
      "title": "Extracting all attendees' information",
      "url": "/pages/extracting-all-attendees-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053496594-Extracting-all-attendees-information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053496594-Extracting-all-attendees-information",
      "description": "Steps for extracting attendees information using an account level report: create a Registration Agenda Type report, configure Columns and Filters, then run and export to Excel per event.",
      "datePublished": "2026-05-22",
      "keywords": [
        "attendees",
        "account level report",
        "Registration Agenda Type"
      ],
      "topics": [
        "attendees",
        "account level report",
        "Registration Agenda Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047356734-Custom-Display-Fields",
      "slug": "custom-display-fields",
      "title": "Custom Display Fields",
      "url": "/pages/custom-display-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047356734-Custom-Display-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047356734-Custom-Display-Fields",
      "description": "Custom Display Fields are located under Account Settings > Management > Display Fields, and administrators can create Display Fields to configure event display using Dynamic Data fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom Display Fields",
        "Account Settings",
        "Management",
        "Display Fields",
        "Dynamic Data",
        "HTML",
        "Shell Header"
      ],
      "topics": [
        "Custom Display Fields",
        "Account Settings",
        "Management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044618214-ACH-Refunds",
      "slug": "ach-refunds",
      "title": "ACH Refunds",
      "url": "/pages/ach-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044618214-ACH-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044618214-ACH-Refunds",
      "description": "ACH payment refunds cannot be processed through Certain Platform. Process an ACH payment refund with the payment processor, then add the refund to the Registration and manually mark it as received wit",
      "datePublished": "2026-05-22",
      "keywords": [
        "ACH payment",
        "Certain Platform",
        "refund",
        "Payment Type",
        "Registration"
      ],
      "topics": [
        "ACH payment",
        "Certain Platform",
        "refund"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044112814-Incomplete-Registrants-And-Cancellation-Fees",
      "slug": "incomplete-registrants-and-cancellation-fees",
      "title": "Incomplete Registrants And Cancellation Fees",
      "url": "/pages/incomplete-registrants-and-cancellation-fees.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044112814-Incomplete-Registrants-And-Cancellation-Fees.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044112814-Incomplete-Registrants-And-Cancellation-Fees",
      "description": "Cancellation fees are not assigned for incomplete Registrations. Check the Registrant Profile Complete property and Attendee Type field to ensure the cancellation fee is assigned.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Incomplete Registrants And Cancellation Fees",
        "Registrations",
        "Cancellation fees",
        "Registrant's Profile",
        "Attendee Type",
        "Complete"
      ],
      "topics": [
        "Incomplete Registrants And Cancellation Fees",
        "Registrations",
        "Cancellation fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043734193-Partial-Refunds",
      "slug": "partial-refunds",
      "title": "Partial Refunds",
      "url": "/pages/partial-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043734193-Partial-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043734193-Partial-Refunds",
      "description": "Partial Refunds article describing when a partial refund is needed and how to process a refund through Manage > Registrations and Financials using Adjustment, Debit, and Credit Card.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Partial Refunds",
        "Registration",
        "Financials",
        "Adjustment",
        "Credit Card"
      ],
      "topics": [
        "Partial Refunds",
        "Registration",
        "Financials"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043407513-How-to-Delete-Images-and-Files-in-an-Event-or-an-Account",
      "slug": "how-to-delete-images-and-files-in-an-event-or-an-account",
      "title": "How to Delete Images and Files in an Event or an Account",
      "url": "/pages/how-to-delete-images-and-files-in-an-event-or-an-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043407513-How-to-Delete-Images-and-Files-in-an-Event-or-an-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043407513-How-to-Delete-Images-and-Files-in-an-Event-or-an-Account",
      "description": "Steps to delete image/file assets in an Event or on an Account, including navigation to Assets, selecting Event Assets or Account Assets, right-clicking the file/image, choosing Delete, and clicking O",
      "datePublished": "2023-11-22",
      "keywords": [
        "Event",
        "Assets",
        "Delete",
        "Account Settings"
      ],
      "topics": [
        "Event",
        "Assets",
        "Delete"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043387333-Deactivating-a-User-From-An-Account",
      "slug": "deactivating-a-user-from-an-account",
      "title": "Deactivating a User From An Account",
      "url": "/pages/deactivating-a-user-from-an-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043387333-Deactivating-a-User-From-An-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043387333-Deactivating-a-User-From-An-Account",
      "description": "Procedure for deactivating a User from a Certain Account by changing the User status to \"Inactive\" and using the Users area (Account Settings > Administration > Users).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "Administrator User",
        "Inactive",
        "Users",
        "Account Settings",
        "Administration",
        "Deactivating a User"
      ],
      "topics": [
        "Certain Platform",
        "Administrator User",
        "Inactive"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042891294-Integration-Settings-Needed-for-Stripe-Payment-Processor",
      "slug": "integration-settings-needed-for-stripe-payment-processor",
      "title": "Integration Settings Needed for Stripe Payment Processor",
      "url": "/pages/integration-settings-needed-for-stripe-payment-processor.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042891294-Integration-Settings-Needed-for-Stripe-Payment-Processor.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042891294-Integration-Settings-Needed-for-Stripe-Payment-Processor",
      "description": "Integration settings needed to use a Stripe account as a payment processor in your event. Includes Stripe Email on \"Unsafe Processing\" and PCI compliance details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Stripe",
        "Process payments unsafely",
        "PCI compliance",
        "PCI Compliance Certification"
      ],
      "topics": [
        "Stripe",
        "Process payments unsafely",
        "PCI compliance"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042890994-Using-Agenda-Items-and-Logic-Rules-to-Apply-Discounts",
      "slug": "using-agenda-items-and-logic-rules-to-apply-discounts",
      "title": "Using Agenda Items and Logic Rules to Apply Discounts",
      "url": "/pages/using-agenda-items-and-logic-rules-to-apply-discounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042890994-Using-Agenda-Items-and-Logic-Rules-to-Apply-Discounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042890994-Using-Agenda-Items-and-Logic-Rules-to-Apply-Discounts",
      "description": "Using Agenda Items and Logic Rules to Apply Discounts provides steps to create an agenda item for a discount, create a form question, and create a logic rule that assigns the discount.",
      "datePublished": "2026-05-22",
      "keywords": [
        "agenda item",
        "logic rules",
        "discounts",
        "registration form"
      ],
      "topics": [
        "agenda item",
        "logic rules",
        "discounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360038472814-Add-a-favicon-to-your-Event",
      "slug": "add-a-favicon-to-your-event",
      "title": "Add a favicon to your Event",
      "url": "/pages/add-a-favicon-to-your-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360038472814-Add-a-favicon-to-your-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360038472814-Add-a-favicon-to-your-Event",
      "description": "Guide for adding a favicon to your Event. Includes definition of a favicon and step-by-step instructions: upload .ico in Assets, select in Custom HTML Shell, copy Relative Path, update Shell Header, t",
      "datePublished": "2022-05-22",
      "keywords": [
        "favicon",
        "Event",
        "Assets",
        "Extended Display",
        "Custom HTML Shell"
      ],
      "topics": [
        "favicon",
        "Event",
        "Assets"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360021601653-Removing-Access-to-a-Sub-Account",
      "slug": "removing-access-to-a-sub-account",
      "title": "Removing Access to a Sub-Account",
      "url": "/pages/removing-access-to-a-sub-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360021601653-Removing-Access-to-a-Sub-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360021601653-Removing-Access-to-a-Sub-Account",
      "description": "Certain Platform has no option to delete Sub-Accounts. The article explains how to remove access to a specific Sub-Account for all Users by unchecking Active and saving.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain Platform",
        "Sub-Account",
        "Account Settings"
      ],
      "topics": [
        "Certain Platform",
        "Sub-Account",
        "Account Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020886374-Adding-Removing-Full-Credit-Card-Information-Access-for-a-User",
      "slug": "adding-removing-full-credit-card-information-access-for-a-us",
      "title": "Adding/Removing Full Credit Card Information Access for a User",
      "url": "/pages/adding-removing-full-credit-card-information-access-for-a-us.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020886374-Adding-Removing-Full-Credit-Card-Information-Access-for-a-User.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020886374-Adding-Removing-Full-Credit-Card-Information-Access-for-a-User",
      "description": "Adding/Removing Full Credit Card Information Access for a User. Includes NOTICE about Payment Card Industry (PCI) compliance, Bulk Access, session timeout of 15 minutes, and password reset every 90 da",
      "datePublished": "2026-05-22",
      "keywords": [
        "Payment Card Industry (PCI)",
        "PCI",
        "Bulk Access",
        "session timeout"
      ],
      "topics": [
        "Payment Card Industry (PCI)",
        "PCI",
        "Bulk Access"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360017645654-Fees-Expiration-and-changing-amounts",
      "slug": "fees-expiration-and-changing-amounts",
      "title": "Fees - Expiration and changing amounts",
      "url": "/pages/fees-expiration-and-changing-amounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360017645654-Fees-Expiration-and-changing-amounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360017645654-Fees-Expiration-and-changing-amounts",
      "description": "Fees can be added to Agenda Items, Attendee Types, and Sessions. The article explains how fee expiration works and how changing fee amounts affects registrant charges and registrations.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Fees",
        "Expiration",
        "Agenda Items",
        "Attendee Types",
        "Sessions"
      ],
      "topics": [
        "Fees",
        "Expiration",
        "Agenda Items"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011871274-Partial-Payments-with-Additional-Registrations",
      "slug": "partial-payments-with-additional-registrations",
      "title": "Partial Payments with Additional Registrations",
      "url": "/pages/partial-payments-with-additional-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011871274-Partial-Payments-with-Additional-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011871274-Partial-Payments-with-Additional-Registrations",
      "description": "Article about managing partial payments on additional registrations, including how to mark additional registrations as \"Complete\" and how to manage the *Confirmation* page email behavior when separati",
      "datePublished": "2026-05-22",
      "keywords": [
        "partial payments",
        "additional registrations",
        "Registration Form",
        "Confirmation",
        "Balance Due",
        "Complete"
      ],
      "topics": [
        "partial payments",
        "additional registrations",
        "Registration Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211600-Changing-the-Currency-Used-in-an-Event",
      "slug": "changing-the-currency-used-in-an-event",
      "title": "Changing the Currency Used in an Event",
      "url": "/pages/changing-the-currency-used-in-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211600-Changing-the-Currency-Used-in-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211600-Changing-the-Currency-Used-in-an-Event",
      "description": "Learn how to change the currency used in an event in Certain support guidance, including the Plan > Event Setup > Financials > Online Payment Processing path and the need to change the payment process",
      "datePublished": "2026-05-22",
      "keywords": [
        "Changing the Currency Used in an Event",
        "Online Payment Processing",
        "payment processor",
        "USD"
      ],
      "topics": [
        "Changing the Currency Used in an Event",
        "Online Payment Processing",
        "payment processor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019636034-Sending-Confirmation-Emails-When-Allowing-Partial-Payments-on-a-Form",
      "slug": "sending-confirmation-emails-when-allowing-partial-payments-o",
      "title": "Sending Confirmation Emails When Allowing Partial Payments on a Form",
      "url": "/pages/sending-confirmation-emails-when-allowing-partial-payments-o.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019636034-Sending-Confirmation-Emails-When-Allowing-Partial-Payments-on-a-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019636034-Sending-Confirmation-Emails-When-Allowing-Partial-Payments-on-a-Form",
      "description": "Instructions for sending confirmation emails when allowing partial payments on a form, including creating a Partial Payment Confirm Email template and configuring logic rules under Plan, Form, Logic, ",
      "datePublished": "2026-05-22",
      "keywords": [
        "confirmation emails",
        "partial payments",
        "email template",
        "logic rule",
        "Plan > Form > Payment"
      ],
      "topics": [
        "confirmation emails",
        "partial payments",
        "email template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019352354-Using-Reports-to-Check-if-Emails-Were-Sent",
      "slug": "using-reports-to-check-if-emails-were-sent",
      "title": "Using Reports to Check if Emails Were Sent",
      "url": "/pages/using-reports-to-check-if-emails-were-sent.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019352354-Using-Reports-to-Check-if-Emails-Were-Sent.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019352354-Using-Reports-to-Check-if-Emails-Were-Sent",
      "description": "This Certain help article explains how to check Registrants who received an email by creating a Registration History Report and filtering by Action and Message Name.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registration History",
        "Action",
        "Message Name",
        "Email"
      ],
      "topics": [
        "Registration History",
        "Action",
        "Message Name"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013912414-Mass-Download-of-Profile-Images-using-a-Report",
      "slug": "mass-download-of-profile-images-using-a-report",
      "title": "Mass Download of Profile Images using a Report",
      "url": "/pages/mass-download-of-profile-images-using-a-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013912414-Mass-Download-of-Profile-Images-using-a-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013912414-Mass-Download-of-Profile-Images-using-a-Report",
      "description": "Certain provides an option use reporting for mass download of profile image files captured in registration records by creating a Registrations report with a custom column that builds profile image dow",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Reports",
        "Registrations",
        "Registration report",
        "Profile Picture"
      ],
      "topics": [
        "Certain",
        "Reports",
        "Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_203131404-Using-Google-Analytics-to-Track-Events-in-Certain",
      "slug": "using-google-analytics-to-track-events-in-certain",
      "title": "Using Google Analytics to Track Events in Certain",
      "url": "/pages/using-google-analytics-to-track-events-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_203131404-Using-Google-Analytics-to-Track-Events-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/203131404-Using-Google-Analytics-to-Track-Events-in-Certain",
      "description": "Certain supports tracking page hits to registration forms and event websites via Google Analytics integration. The guide explains configuring events and adding Google Analytics Tracking ID to multiple",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Google Analytics",
        "Tracking ID"
      ],
      "topics": [
        "Certain",
        "Google Analytics",
        "Tracking ID"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211360-Sharing-Reports-via-Tokenized-URL",
      "slug": "sharing-reports-via-tokenized-url",
      "title": "Sharing Reports via Tokenized URL",
      "url": "/pages/sharing-reports-via-tokenized-url.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211360-Sharing-Reports-via-Tokenized-URL.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211360-Sharing-Reports-via-Tokenized-URL",
      "description": "Certain provides tokenized URL sharing for reports so non-provisioned users can access a read-only report link or run selected mass actions, including export controls.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "tokenized URL",
        "reports",
        "mass actions",
        "view-only"
      ],
      "topics": [
        "Certain",
        "tokenized URL",
        "reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211180-Account-Structure-and-Sub-Account-Management",
      "slug": "account-structure-and-sub-account-management",
      "title": "Account Structure and Sub-Account Management",
      "url": "/pages/account-structure-and-sub-account-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211180-Account-Structure-and-Sub-Account-Management.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211180-Account-Structure-and-Sub-Account-Management",
      "description": "Learn how to use Sub-Accounts under Account Structure and Sub-Account Management, including database separation, visibility rules, and how Users select Sub-Accounts from the drop-down menu.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Sub-Accounts",
        "Account",
        "Events",
        "Profiles",
        "User Accounts"
      ],
      "topics": [
        "Sub-Accounts",
        "Account",
        "Events"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211150-Creating-User-Accounts",
      "slug": "creating-user-accounts",
      "title": "Creating User Accounts",
      "url": "/pages/creating-user-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211150-Creating-User-Accounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211150-Creating-User-Accounts",
      "description": "How to create and manage Certain Users in Account Settings > Administration > User Information, including Active, Generate password and email to User, User Type, Event Visibility, User Access, Roles, ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "User accounts",
        "User Information",
        "Account Settings",
        "Administration"
      ],
      "topics": [
        "Certain",
        "User accounts",
        "User Information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210780-Reports-How-to-create-a-Registration-Changes-Report",
      "slug": "reports-how-to-create-a-registration-changes-report",
      "title": "Reports: How to create a Registration Changes Report",
      "url": "/pages/reports-how-to-create-a-registration-changes-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210780-Reports-How-to-create-a-Registration-Changes-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210780-Reports-How-to-create-a-Registration-Changes-Report",
      "description": "A Changes Report compares a Report’s current data with data returned by the same Report at an earlier date and time, listing Additions, Deletions, and Changes between the two data sets.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Reports",
        "Changes Report",
        "Registration changes report"
      ],
      "topics": [
        "Certain",
        "Reports",
        "Changes Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210550-Primary-Display-Setup",
      "slug": "primary-display-setup",
      "title": "Primary Display Setup",
      "url": "/pages/primary-display-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210550-Primary-Display-Setup.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210550-Primary-Display-Setup",
      "description": "Primary Display Setup page explains Display configuration for Event Forms, Websites and Emails, including background color, fonts, page width, and custom header and footer fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Primary Display Setup",
        "Display",
        "Extended Display",
        "custom header",
        "custom footer"
      ],
      "topics": [
        "Primary Display Setup",
        "Display",
        "Extended Display"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210480-Extended-Display-Options",
      "slug": "extended-display-options",
      "title": "Extended Display Options",
      "url": "/pages/extended-display-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210480-Extended-Display-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210480-Extended-Display-Options",
      "description": "Extended Display Options describes how Extended Display determines the look and feel of Event Forms, Websites and Emails and where it is located under Plan > Configure > Display > Extended Display.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "Extended Display",
        "Event Forms",
        "Websites",
        "Emails"
      ],
      "topics": [
        "Certain Platform",
        "Extended Display",
        "Event Forms"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33343345333399-Certain-7-1",
      "slug": "certain-7-1-2",
      "title": "Certain 7.1",
      "url": "/pages/certain-7-1-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33343345333399-Certain-7-1.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33343345333399-Certain-7-1",
      "description": "Certain 7.1 release notes covering Zoom and ON24 engagement insight, Certain Digital/Signal outbound flows, Touchpoint Web App UI rebuild, Speaker & Session Management, Reporting with SSO enforcement,",
      "datePublished": "2026-05-27",
      "keywords": [
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        "Tracking"
      ],
      "topics": [
        "Certain 7.1",
        "Zoom",
        "ON24"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32197175932695-Support-or-Helpdesk-Hours-and-Contact-Information",
      "slug": "support-or-helpdesk-hours-and-contact-information",
      "title": "Support or Helpdesk Hours and Contact Information",
      "url": "/pages/support-or-helpdesk-hours-and-contact-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32197175932695-Support-or-Helpdesk-Hours-and-Contact-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32197175932695-Support-or-Helpdesk-Hours-and-Contact-Information",
      "description": "Support Hours are 5:00 AM - 6:00 PM PST, Monday - Friday (Business Hours). Tickets can be submitted 24/7. URGENT issues are handled as quickly as possible.",
      "datePublished": "",
      "keywords": [
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        "helpdesk",
        "help@certain.com"
      ],
      "topics": [
        "support hours",
        "helpdesk",
        "help@certain.com"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31653607358615-Allowlist-IPs-for-Support-Emails",
      "slug": "allowlist-ips-for-support-emails",
      "title": "Allowlist IPs for Support Emails",
      "url": "/pages/allowlist-ips-for-support-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31653607358615-Allowlist-IPs-for-Support-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31653607358615-Allowlist-IPs-for-Support-Emails",
      "description": "Allowlist the IP Range 3.209.202.128 - 3.209.202.255 (Subnet: 3.209.202.128/25) to ensure all support emails are received.",
      "datePublished": "2026-05-27",
      "keywords": [
        "allowlist",
        "support emails",
        "IP Range",
        "subnet"
      ],
      "topics": [
        "allowlist",
        "support emails",
        "IP Range"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909173640215-Build-and-Manage-an-Event-Step-10",
      "slug": "build-and-manage-an-event-step-10",
      "title": "Build and Manage an Event - Step 10",
      "url": "/pages/build-and-manage-an-event-step-10.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909173640215-Build-and-Manage-an-Event-Step-10.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909173640215-Build-and-Manage-an-Event-Step-10",
      "description": "Step 10: Perform Post-Event Tasks. Clean up the database, update registration statuses, use Refund Owed and Balance Due reports, fulfill item orders, and create a marketing report from custom question",
      "datePublished": "2025-11-22",
      "keywords": [
        "Build and Manage an Event",
        "Step 10",
        "Post-Event Tasks"
      ],
      "topics": [
        "Build and Manage an Event",
        "Step 10",
        "Post-Event Tasks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909157246615-Build-and-Manage-an-Event-Step-8",
      "slug": "build-and-manage-an-event-step-8",
      "title": "Build and Manage an Event - Step 8",
      "url": "/pages/build-and-manage-an-event-step-8.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909157246615-Build-and-Manage-an-Event-Step-8.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909157246615-Build-and-Manage-an-Event-Step-8",
      "description": "Step 8: Go Live. Update event Status to Live in Plan > Event Setup > Details. Modify Form Open and Close Dates on Plan > Forms > Setup and move existing registrations to Test Registrations.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Certain",
        "event setup",
        "Go Live",
        "registration forms",
        "Test Registrations"
      ],
      "topics": [
        "Certain",
        "event setup",
        "Go Live"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909148481687-Build-and-Manage-an-Event-Step-9",
      "slug": "build-and-manage-an-event-step-9",
      "title": "Build and Manage an Event - Step 9",
      "url": "/pages/build-and-manage-an-event-step-9.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909148481687-Build-and-Manage-an-Event-Step-9.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909148481687-Build-and-Manage-an-Event-Step-9",
      "description": "Step 9: Plan and Create Reports. Tips include Use summary reports, Copy system reports, Plan and Test when creating custom reports, and use Groups and Subtotals.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Build and Manage an Event",
        "Step 9",
        "Plan and Create Reports",
        "summary reports",
        "system reports",
        "custom reports",
        "Groups",
        "Subtotals"
      ],
      "topics": [
        "Build and Manage an Event",
        "Step 9",
        "Plan and Create Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909144154135-Build-and-Manage-an-Event-Step-7",
      "slug": "build-and-manage-an-event-step-7",
      "title": "Build and Manage an Event - Step 7",
      "url": "/pages/build-and-manage-an-event-step-7.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909144154135-Build-and-Manage-an-Event-Step-7.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909144154135-Build-and-Manage-an-Event-Step-7",
      "description": "Step 7: Get Ready for Registrants. A checklist covering tested forms, websites, external links, registration monitoring, PayPal credit card payment processing, attendee info in the Registrations tab, ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "registrations",
        "PayPal",
        "forms",
        "websites"
      ],
      "topics": [
        "Certain",
        "registrations",
        "PayPal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909119150231-Build-and-Manage-an-Event-Step-4",
      "slug": "build-and-manage-an-event-step-4",
      "title": "Build and Manage an Event - Step 4",
      "url": "/pages/build-and-manage-an-event-step-4.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909119150231-Build-and-Manage-an-Event-Step-4.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909119150231-Build-and-Manage-an-Event-Step-4",
      "description": "Step 4: Add Options for building and managing an event in Certain, including optional functional areas like Agenda, Accommodation, Payments, Logic, Additional Registrations, Entry, and Custom HTML.",
      "datePublished": "2025-01-22",
      "keywords": [
        "Certain",
        "Build and Manage an Event",
        "registration form",
        "Agenda",
        "Payments",
        "Logic"
      ],
      "topics": [
        "Certain",
        "Build and Manage an Event",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909108496791-Build-and-Manage-an-Event-Step-6",
      "slug": "build-and-manage-an-event-step-6",
      "title": "Build and Manage an Event - Step 6",
      "url": "/pages/build-and-manage-an-event-step-6.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909108496791-Build-and-Manage-an-Event-Step-6.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909108496791-Build-and-Manage-an-Event-Step-6",
      "description": "Step 6: Create Marketing Elements explains how to market event registration after creating registration forms, including public website links, Certain Websites, and Certain Email Templates.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Build and Manage an Event",
        "Step 6: Create Marketing Elements",
        "registration forms",
        "Certain Websites",
        "Certain Email Templates"
      ],
      "topics": [
        "Build and Manage an Event",
        "Step 6: Create Marketing Elements",
        "registration forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909049638295-Build-and-Manage-an-Event-Step-2",
      "slug": "build-and-manage-an-event-step-2",
      "title": "Build and Manage an Event - Step 2",
      "url": "/pages/build-and-manage-an-event-step-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909049638295-Build-and-Manage-an-Event-Step-2.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909049638295-Build-and-Manage-an-Event-Step-2",
      "description": "Step 2: Fill in Basic Details for building and managing an event, including Plan > Event Setup > Details, Plan > Configure > Options, Attendee Types, and Custom Statuses.",
      "datePublished": "2025-12-22",
      "keywords": [
        "Build and Manage an Event - Step 2",
        "Step 2: Fill in Basic Details",
        "Plan > Event Setup > Details",
        "Attendee Types",
        "Custom Statuses"
      ],
      "topics": [
        "Build and Manage an Event - Step 2",
        "Step 2: Fill in Basic Details",
        "Plan > Event Setup > Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909032617367-Build-and-Manage-an-Event-Step-1",
      "slug": "build-and-manage-an-event-step-1",
      "title": "Build and Manage an Event - Step 1",
      "url": "/pages/build-and-manage-an-event-step-1.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909032617367-Build-and-Manage-an-Event-Step-1.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909032617367-Build-and-Manage-an-Event-Step-1",
      "description": "Step 1: Plan the Event Building Project in Certain. This article lists the event details to gather before building an event, including registration forms, hotel details, agenda, and cancellation and r",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "event building project",
        "Step 1",
        "event registration policies",
        "cancellation and refund policies"
      ],
      "topics": [
        "Certain",
        "event building project",
        "Step 1"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909099031191-Build-and-Manage-an-Event-Step-5",
      "slug": "build-and-manage-an-event-step-5",
      "title": "Build and Manage an Event - Step 5",
      "url": "/pages/build-and-manage-an-event-step-5.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909099031191-Build-and-Manage-an-Event-Step-5.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909099031191-Build-and-Manage-an-Event-Step-5",
      "description": "Step 5: Customize Look and Feel for Certain events, including three display options (Template, Basic Display, Advanced Display) and their advantages and disadvantages.",
      "datePublished": "2025-11-22",
      "keywords": [
        "Certain",
        "Build and Manage an Event",
        "Customize Look and Feel",
        "event template",
        "Display Strategy"
      ],
      "topics": [
        "Certain",
        "Build and Manage an Event",
        "Customize Look and Feel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8771388646423-Global-Search-improvements-in-Certain-8-0",
      "slug": "global-search-improvements-in-certain-8-0",
      "title": "Global Search improvements in Certain 8.0",
      "url": "/pages/global-search-improvements-in-certain-8-0.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8771388646423-Global-Search-improvements-in-Certain-8-0.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8771388646423-Global-Search-improvements-in-Certain-8-0",
      "description": "With the release of Certain 8.0, improvements were made to the Global function in Certain Platform. Users can add multiple Filters and view Event Name and Event Start Date in Registration and Event Re",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain 8.0",
        "Global Search",
        "Global function",
        "Registration Results",
        "Event Results"
      ],
      "topics": [
        "Certain 8.0",
        "Global Search",
        "Global function"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8770136575639-Delete-Delink-Webinars-from-your-Event-or-Sessions",
      "slug": "delete-delink-webinars-from-your-event-or-sessions",
      "title": "Delete/Delink Webinars from your Event or Sessions",
      "url": "/pages/delete-delink-webinars-from-your-event-or-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8770136575639-Delete-Delink-Webinars-from-your-Event-or-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8770136575639-Delete-Delink-Webinars-from-your-Event-or-Sessions",
      "description": "Certain 8.0 release adds Delete/Delink webinars from your Event and/or Sessions, including how Delete vs Delink behaves with native Signal integrations (Zoom, On24) and custom Signal integrations.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain 8.0 release",
        "Delete/Delink",
        "Signal Replay report",
        "Zoom",
        "On24"
      ],
      "topics": [
        "Certain 8.0 release",
        "Delete/Delink",
        "Signal Replay report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8212662756631-Activating-Session-Waitlist-Automation",
      "slug": "activating-session-waitlist-automation",
      "title": "Activating Session Waitlist Automation",
      "url": "/pages/activating-session-waitlist-automation.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8212662756631-Activating-Session-Waitlist-Automation.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8212662756631-Activating-Session-Waitlist-Automation",
      "description": "Activating Session Waitlist Automation in Certain 8.0 by navigating to Plan > Configure > Options and enabling Automated Waitlist Process so registrations process when session capacity becomes availab",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain 8.0",
        "Session Waitlist",
        "Automated Waitlist Process",
        "First In-First Out",
        "Functional Areas Needed by This Event"
      ],
      "topics": [
        "Certain 8.0",
        "Session Waitlist",
        "Automated Waitlist Process"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_5854669684631-The-Nine-Events-of-Email",
      "slug": "the-nine-events-of-email",
      "title": "The Nine Events of Email",
      "url": "/pages/the-nine-events-of-email.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5854669684631-The-Nine-Events-of-Email.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/5854669684631-The-Nine-Events-of-Email",
      "description": "SendGrid (Certain's 3rd Party Email Provider) email Event Webhooks notifications for the nine events, including Processed, Dropped, Deferred, Bounce, Delivered, Open, Click, Spam Report, and Unsubscri",
      "datePublished": "2023-01-01",
      "keywords": [
        "SendGrid",
        "Event Webhooks",
        "email events",
        "Processed",
        "Delivered",
        "Open",
        "Click",
        "Unsubscribe"
      ],
      "topics": [
        "SendGrid",
        "Event Webhooks",
        "email events"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_5853721711895-Email-Analytics-Email-Statuses-and-What-They-Mean",
      "slug": "email-analytics-email-statuses-and-what-they-mean",
      "title": "Email Analytics: Email Statuses and What They Mean",
      "url": "/pages/email-analytics-email-statuses-and-what-they-mean.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5853721711895-Email-Analytics-Email-Statuses-and-What-They-Mean.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/5853721711895-Email-Analytics-Email-Statuses-and-What-They-Mean",
      "description": "Email Analytics explains Delivered, Bounce, Blocked, and Deferred email statuses in SendGrid (Certain's 3rd Party Email Provider), including bounces and delivery handling.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Email Analytics",
        "Delivered",
        "Bounce",
        "Blocked",
        "Deferred",
        "SendGrid"
      ],
      "topics": [
        "Email Analytics",
        "Delivered",
        "Bounce"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_5743690975511-Signal-Alerts-Common-Errors-and-Recommendations",
      "slug": "signal-alerts-common-errors-and-recommendations",
      "title": "Signal Alerts - Common Errors and Recommendations",
      "url": "/pages/signal-alerts-common-errors-and-recommendations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5743690975511-Signal-Alerts-Common-Errors-and-Recommendations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/5743690975511-Signal-Alerts-Common-Errors-and-Recommendations",
      "description": "Signal Alerts - Common Errors and Recommendations explains Signal Flow Metrics > Troubleshooting totals and lists common “ThirdParty call failed” and other error messages with recommended fixes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Signal Alerts",
        "Signal Flows",
        "Metrics > Troubleshooting",
        "ThirdParty call failed"
      ],
      "topics": [
        "Signal Alerts",
        "Signal Flows",
        "Metrics > Troubleshooting"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_5289358089751-Supported-Encryption-Cipher-Suite-Changes",
      "slug": "supported-encryption-cipher-suite-changes",
      "title": "Supported Encryption Cipher Suite Changes",
      "url": "/pages/supported-encryption-cipher-suite-changes.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5289358089751-Supported-Encryption-Cipher-Suite-Changes.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/5289358089751-Supported-Encryption-Cipher-Suite-Changes",
      "description": "Supported Encryption Cipher Suite Changes notice from Certain. It states that on June 30, 2022 Certain will strengthen encryption techniques for Certain Platform, Certain API, Signal, and SSO, and lis",
      "datePublished": "2022-06-30",
      "keywords": [
        "Supported Encryption Cipher Suite Changes",
        "TLS1.2-ECDHE-ECDSA-AES256-GCM-SHA384",
        "TLS1.2-ECDHE-RSA-AES256-GCM-SHA384",
        "SSO",
        "OKTA",
        "Signal",
        "Certain Platform"
      ],
      "topics": [
        "Supported Encryption Cipher Suite Changes",
        "TLS1.2-ECDHE-ECDSA-AES256-GCM-SHA384",
        "TLS1.2-ECDHE-RSA-AES256-GCM-SHA384"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4423228333335-Session-Related-Links-Syncing-from-Platform-to-Touchpoint",
      "slug": "session-related-links-syncing-from-platform-to-touchpoint",
      "title": "Session Related Links: Syncing from Platform to Touchpoint",
      "url": "/pages/session-related-links-syncing-from-platform-to-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4423228333335-Session-Related-Links-Syncing-from-Platform-to-Touchpoint.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/4423228333335-Session-Related-Links-Syncing-from-Platform-to-Touchpoint",
      "description": "Learn how Related Links on Sessions sync from Platform to Touchpoint using the \"Touchpoint: Related Link\" tag on a conference custom field.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint: Related Link",
        "Platform",
        "Touchpoint",
        "integration server",
        "Conference Custom Fields"
      ],
      "topics": [
        "Touchpoint: Related Link",
        "Platform",
        "Touchpoint"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4413857250199-How-to-add-a-link-to-an-image-or-banner-using-an-HTML-editor",
      "slug": "how-to-add-a-link-to-an-image-or-banner-using-an-html-editor",
      "title": "How to add a link to an image or banner using an HTML editor.",
      "url": "/pages/how-to-add-a-link-to-an-image-or-banner-using-an-html-editor.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4413857250199-How-to-add-a-link-to-an-image-or-banner-using-an-HTML-editor.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/4413857250199-How-to-add-a-link-to-an-image-or-banner-using-an-HTML-editor",
      "description": "How to add a link to an image or banner using an HTML editor. Steps: highlight the Image or Banner, click the Link icon, enter a URL on the URL field, hit Ok, then Save.",
      "datePublished": "2026-05-22",
      "keywords": [
        "HTML editor",
        "image",
        "banner",
        "link",
        "URL field"
      ],
      "topics": [
        "HTML editor",
        "image",
        "banner"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4412781634967-How-to-delete-sessions-through-a-mass-action",
      "slug": "how-to-delete-sessions-through-a-mass-action",
      "title": "How to delete sessions through a mass action",
      "url": "/pages/how-to-delete-sessions-through-a-mass-action.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4412781634967-How-to-delete-sessions-through-a-mass-action.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/4412781634967-How-to-delete-sessions-through-a-mass-action",
      "description": "Steps to delete sessions via mass action: Manage > Speaker and Sessions > Sessions, select Session Name, choose Mass action, select Delete, confirm Alert, and hit OK.",
      "datePublished": "2026-05-22",
      "keywords": [
        "mass action",
        "Delete",
        "Session Name",
        "Alert"
      ],
      "topics": [
        "mass action",
        "Delete",
        "Session Name"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4408538561687-Signal-Outbound-Flows-for-Digital-Events-ON24",
      "slug": "signal-outbound-flows-for-digital-events-on24",
      "title": "Signal Outbound Flows for Digital Events (ON24)",
      "url": "/pages/signal-outbound-flows-for-digital-events-on24.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4408538561687-Signal-Outbound-Flows-for-Digital-Events-ON24.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/4408538561687-Signal-Outbound-Flows-for-Digital-Events-ON24",
      "description": "Create Signal outbound flows for Digital Events (ON24) by selecting Outbound Flows, naming the Source with Trigger and Flow Category, configuring Destination actions for webinar registration or cancel",
      "datePublished": "2026-05-22",
      "keywords": [
        "Signal",
        "Outbound Flows",
        "Digital Events",
        "ON24",
        "webinar",
        "registration",
        "cancellation"
      ],
      "topics": [
        "Signal",
        "Outbound Flows",
        "Digital Events"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_39841810306583",
      "slug": "choosing-a-session-layout",
      "title": "Choosing a Session Layout",
      "url": "/pages/choosing-a-session-layout.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_39841810306583.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/39841810306583",
      "description": "Configure the Session Layout for the admin-side Sessions page, including Standard Sessions vs Conference Sessions differences.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choosing a Session Layout",
        "Session Layout",
        "Standard Sessions",
        "Conference Sessions",
        "Speaker and Session Management"
      ],
      "topics": [
        "Choosing a Session Layout",
        "Session Layout",
        "Standard Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_39614496159383-Certain-Support-AI-Chat-Bot",
      "slug": "certain-support-ai-chat-bot",
      "title": "Certain Support AI Chat Bot",
      "url": "/pages/certain-support-ai-chat-bot.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_39614496159383-Certain-Support-AI-Chat-Bot.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/39614496159383-Certain-Support-AI-Chat-Bot",
      "description": "Certain Support AI Chat Bot help page for instant 24/7 answers in the Certain Help Center, and new support routing starting April 20, 2026 for submitting support requests through the bot.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Support AI Chat Bot",
        "Help Center",
        "support routing",
        "help@certain.com"
      ],
      "topics": [
        "Certain Support AI Chat Bot",
        "Help Center",
        "support routing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_37357634214295-How-to-edit-the-default-error-message-in-the-event",
      "slug": "how-to-edit-the-default-error-message-in-the-event",
      "title": "How to edit the default error message in the event",
      "url": "/pages/how-to-edit-the-default-error-message-in-the-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_37357634214295-How-to-edit-the-default-error-message-in-the-event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/37357634214295-How-to-edit-the-default-error-message-in-the-event",
      "description": "How to edit default error messages in the event by using Plan > Form (select a form to be edited), including Required fields settings, Agenda Item error messages, and Session Timeout error messages.",
      "datePublished": "2026-05-22",
      "keywords": [
        "default error message",
        "Plan > Form",
        "Required fields settings",
        "Agenda Item error messages",
        "Session Timeout error messages"
      ],
      "topics": [
        "default error message",
        "Plan > Form",
        "Required fields settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36277106393239-How-to-delete-a-registrant-from-an-event",
      "slug": "how-to-delete-a-registrant-from-an-event",
      "title": "How to delete a registrant from an event",
      "url": "/pages/how-to-delete-a-registrant-from-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36277106393239-How-to-delete-a-registrant-from-an-event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36277106393239-How-to-delete-a-registrant-from-an-event",
      "description": "Steps to delete a registrant from an event in Certain support. The procedure includes Manage > Registrations, mass actions, Find/Search filters, Profile deletion, and a Note about attempted payments o",
      "datePublished": "2026-05-22",
      "keywords": [
        "delete registrant",
        "event dashboard",
        "registrations",
        "Manage > Registrations"
      ],
      "topics": [
        "delete registrant",
        "event dashboard",
        "registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36276780334103-How-to-Copy-an-Event",
      "slug": "how-to-copy-an-event",
      "title": "How to Copy an Event",
      "url": "/pages/how-to-copy-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36276780334103-How-to-Copy-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36276780334103-How-to-Copy-an-Event",
      "description": "How to Copy an Event: steps to locate an event, use the copy (paper icon) button, select information, enter new event and registration contact details, confirm, and click Finish.",
      "datePublished": "2025-11-22",
      "keywords": [
        "How to Copy an Event",
        "Event List",
        "copy (paper icon)",
        "Finish button"
      ],
      "topics": [
        "How to Copy an Event",
        "Event List",
        "copy (paper icon)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36276103063319-How-to-Delete-an-Event",
      "slug": "how-to-delete-an-event",
      "title": "How to Delete an Event",
      "url": "/pages/how-to-delete-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36276103063319-How-to-Delete-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36276103063319-How-to-Delete-an-Event",
      "description": "How to delete an event/program from an account/organization. Steps include locating an event on the Event list and using the Delete button under Plan > Event Setup > Details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "event deletion",
        "account organization",
        "Event list",
        "Plan > Event Setup > Details",
        "Delete button"
      ],
      "topics": [
        "event deletion",
        "account organization",
        "Event list"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36249841311127-How-do-I-add-an-event-owner",
      "slug": "how-do-i-add-an-event-owner",
      "title": "How do I add an event owner",
      "url": "/pages/how-do-i-add-an-event-owner.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36249841311127-How-do-I-add-an-event-owner.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36249841311127-How-do-I-add-an-event-owner",
      "description": "Steps to add an event owner in Certain Support Center, including navigation to Plan > Event Setup > Details and the save action, plus an administrator note and help@certain.com.",
      "datePublished": "2025-06-22",
      "keywords": [
        "event owner",
        "Plan",
        "Event Setup",
        "Event Details",
        "help@certain.com"
      ],
      "topics": [
        "event owner",
        "Plan",
        "Event Setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36249554270615-How-to-Disable-Automatic-Emails-when-changing-attendee-custom-status",
      "slug": "how-to-disable-automatic-emails-when-changing-attendee-custo",
      "title": "How to Disable Automatic Emails when changing attendee custom status",
      "url": "/pages/how-to-disable-automatic-emails-when-changing-attendee-custo.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36249554270615-How-to-Disable-Automatic-Emails-when-changing-attendee-custom-status.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36249554270615-How-to-Disable-Automatic-Emails-when-changing-attendee-custom-status",
      "description": "Steps to disable automatic emails when changing attendee custom status by configuring advanced logic rules in Plan > Event Setup > Custom Status.",
      "datePublished": "2026-05-22",
      "keywords": [
        "automatic emails",
        "attendee custom status",
        "advanced logic rule configuration",
        "Send Email to Registrant email",
        "Custom Status"
      ],
      "topics": [
        "automatic emails",
        "attendee custom status",
        "advanced logic rule configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36248310479639-How-to-create-edit-and-delete-an-email-template",
      "slug": "how-to-create-edit-and-delete-an-email-template",
      "title": "How to create, edit and delete an email template",
      "url": "/pages/how-to-create-edit-and-delete-an-email-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36248310479639-How-to-create-edit-and-delete-an-email-template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36248310479639-How-to-create-edit-and-delete-an-email-template",
      "description": "Steps for creating, editing, and deleting email templates in an event. Includes navigation to Promote > Communication > Email Templates and use of Add New, pencil icon, and delete button.",
      "datePublished": "2026-05-22",
      "keywords": [
        "email template",
        "Promote",
        "Communication",
        "Email Templates"
      ],
      "topics": [
        "email template",
        "Promote",
        "Communication"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36221618141591-How-to-add-an-Event",
      "slug": "how-to-add-an-event",
      "title": "How to add an Event",
      "url": "/pages/how-to-add-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36221618141591-How-to-add-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36221618141591-How-to-add-an-Event",
      "description": "Steps for creating an event in Certain, including administrator and event builder permissions, the Add a New Event button, required event fields, and an Important warning about changing the Event Code",
      "datePublished": "2026-05-22",
      "keywords": [
        "How to add an Event",
        "Add a New Event",
        "Event Name",
        "Event Code",
        "Time Zone",
        "Status"
      ],
      "topics": [
        "How to add an Event",
        "Add a New Event",
        "Event Name"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360055227993-Customizing-Emails-Based-on-Different-Registrant-Factors-Values",
      "slug": "customizing-emails-based-on-different-registrant-factors-val",
      "title": "Customizing Emails Based on Different Registrant Factors/Values",
      "url": "/pages/customizing-emails-based-on-different-registrant-factors-val.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360055227993-Customizing-Emails-Based-on-Different-Registrant-Factors-Values.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360055227993-Customizing-Emails-Based-on-Different-Registrant-Factors-Values",
      "description": "Learn how Certain customizes emails using Display rules by creating Custom Blocks for Subject and Body and then creating display rules tied to a Question answer.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "email",
        "Display rules",
        "Custom Blocks",
        "Email Template"
      ],
      "topics": [
        "Certain",
        "email",
        "Display rules"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053497834-Adding-an-email-address-as-a-hyperlink",
      "slug": "adding-an-email-address-as-a-hyperlink",
      "title": "Adding an email address as a hyperlink",
      "url": "/pages/adding-an-email-address-as-a-hyperlink.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053497834-Adding-an-email-address-as-a-hyperlink.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053497834-Adding-an-email-address-as-a-hyperlink",
      "description": "To make an email address clickable, set the contact email address as a hyperlink in the email template using the hyperlink icon, set link type to Email, then type the email address, subject, and body.",
      "datePublished": "2026-05-22",
      "keywords": [
        "email template",
        "hyperlink icon",
        "Email",
        "subject",
        "body"
      ],
      "topics": [
        "email template",
        "hyperlink icon",
        "Email"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053261494-Adding-file-attachments-for-email-templates",
      "slug": "adding-file-attachments-for-email-templates",
      "title": "Adding file attachments for email templates",
      "url": "/pages/adding-file-attachments-for-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053261494-Adding-file-attachments-for-email-templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053261494-Adding-file-attachments-for-email-templates",
      "description": "Steps for adding file attachments to email templates in Certain. Includes Uploading a Zip file and Linking to an external directory when Certain only supports a single file attachment for emails.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "email templates",
        "file attachments",
        "Upload New File",
        "Zip file"
      ],
      "topics": [
        "Certain",
        "email templates",
        "file attachments"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360049163033-Preparing-ON24-for-Signal-Integration",
      "slug": "preparing-on24-for-signal-integration",
      "title": "Preparing ON24 for Signal Integration",
      "url": "/pages/preparing-on24-for-signal-integration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360049163033-Preparing-ON24-for-Signal-Integration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360049163033-Preparing-ON24-for-Signal-Integration",
      "description": "Prepare ON24 for Signal Integration by requesting ON24 access to all endpoints, then going to account > Analytics > API Dashboard to provision a New API Access token.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Digital",
        "ON24",
        "Signal Integration",
        "API Dashboard",
        "API Access token",
        "endpoints"
      ],
      "topics": [
        "Certain Digital",
        "ON24",
        "Signal Integration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048153134-Digital-Events-How-to-Share-Webcast-Webinar-Details-using-Email-and-Session-Catalog",
      "slug": "digital-events-how-to-share-webcast-webinar-details-using-em",
      "title": "Digital Events - How to Share Webcast/Webinar Details using Email and Session Catalog",
      "url": "/pages/digital-events-how-to-share-webcast-webinar-details-using-em.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048153134-Digital-Events-How-to-Share-Webcast-Webinar-Details-using-Email-and-Session-Catalog.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048153134-Digital-Events-How-to-Share-Webcast-Webinar-Details-using-Email-and-Session-Catalog",
      "description": "Enable Digital Event Module and Join Emails to create a scheduled Email Template under Promote > Communication > Digital Events Templates that includes the webcast join URL and supports Session Catalo",
      "datePublished": "2026-05-22",
      "keywords": [
        "Digital Events",
        "Email Template",
        "Session Catalog",
        "webcast",
        "webinar"
      ],
      "topics": [
        "Digital Events",
        "Email Template",
        "Session Catalog"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047281613-Adding-Speakers-on-Sessions-and-Instances",
      "slug": "adding-speakers-on-sessions-and-instances",
      "title": "Adding Speakers on Sessions and Instances",
      "url": "/pages/adding-speakers-on-sessions-and-instances.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047281613-Adding-Speakers-on-Sessions-and-Instances.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047281613-Adding-Speakers-on-Sessions-and-Instances",
      "description": "Adding Speakers on Sessions and Instances explains how Speakers from master sessions auto-assign to session instances and how to assign Speakers to specific instances using the Master Speaker field or",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint app",
        "Speakers",
        "Sessions",
        "Instances",
        "Master Speaker",
        "Conference Layout Instances"
      ],
      "topics": [
        "Touchpoint app",
        "Speakers",
        "Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047281533-Adding-Speakers-One-by-One-Via-Import-or-with-Existing-Profiles",
      "slug": "adding-speakers-one-by-one-via-import-or-with-existing-profi",
      "title": "Adding Speakers - One by One, Via Import, or with Existing Profiles",
      "url": "/pages/adding-speakers-one-by-one-via-import-or-with-existing-profi.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047281533-Adding-Speakers-One-by-One-Via-Import-or-with-Existing-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047281533-Adding-Speakers-One-by-One-Via-Import-or-with-Existing-Profiles",
      "description": "Adding Speakers - One by One, Via Import, or with Existing Profiles. Steps to add speakers manually, import speaker updates, create speaker profiles via the Speaker portal, and link existing attendee ",
      "datePublished": "2026-05-27",
      "keywords": [
        "Speaker & Sessions",
        "Speakers",
        "Speaker portal",
        "Speaker Profile"
      ],
      "topics": [
        "Speaker & Sessions",
        "Speakers",
        "Speaker portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047273253-Adding-Sessions-One-by-One-or-Via-Import",
      "slug": "adding-sessions-one-by-one-or-via-import",
      "title": "Adding Sessions - One by One or Via Import",
      "url": "/pages/adding-sessions-one-by-one-or-via-import.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047273253-Adding-Sessions-One-by-One-or-Via-Import.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047273253-Adding-Sessions-One-by-One-or-Via-Import",
      "description": "Certain enables you to add sessions manually or via import in bulk for Standard or Conference Layouts, with Conference Layout requiring two imports to create and schedule instances.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "sessions",
        "import",
        "Session Layout",
        "Conference Layout"
      ],
      "topics": [
        "Certain",
        "sessions",
        "import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046630434-Session-Locations",
      "slug": "session-locations",
      "title": "Session Locations",
      "url": "/pages/session-locations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046630434-Session-Locations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046630434-Session-Locations",
      "description": "Instructions for creating and importing Session Locations in Certain, including placeholders, capacity guidance, and the release of 8.0 note.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Locations",
        "Location",
        "Manage > Speakers & Sessions",
        "Import",
        "Excel Spreadsheet"
      ],
      "topics": [
        "Session Locations",
        "Location",
        "Manage > Speakers & Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044381354-Adding-Speakers-to-Sessions",
      "slug": "adding-speakers-to-sessions",
      "title": "Adding Speakers to Sessions",
      "url": "/pages/adding-speakers-to-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044381354-Adding-Speakers-to-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044381354-Adding-Speakers-to-Sessions",
      "description": "Adding Speakers to Sessions with Instances. Navigate to Manage > Sessions, edit a Session, select Add Speaker, respond Yes to the Alert, then preview your Form or Session Catalog.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Help Center",
        "Adding Speakers to Sessions"
      ],
      "topics": [
        "Certain Help Center",
        "Adding Speakers to Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020197154-Appending-Agenda-Items-to-an-Email-Template",
      "slug": "appending-agenda-items-to-an-email-template",
      "title": "Appending Agenda Items to an Email Template",
      "url": "/pages/appending-agenda-items-to-an-email-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020197154-Appending-Agenda-Items-to-an-Email-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020197154-Appending-Agenda-Items-to-an-Email-Template",
      "description": "This article explains how Display Rules can include the Personal Agenda section in an Email Template so the Registrant-selected Agenda Items display automatically.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Display Rules",
        "Personal Agenda",
        "Email Template",
        "Agenda Items"
      ],
      "topics": [
        "Certain",
        "Display Rules",
        "Personal Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019769473-Changing-Contact-Information-on-the-Event-Registration-Confirmation-Email",
      "slug": "changing-contact-information-on-the-event-registration-confi",
      "title": "Changing Contact Information on the Event Registration Confirmation Email",
      "url": "/pages/changing-contact-information-on-the-event-registration-confi.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019769473-Changing-Contact-Information-on-the-Event-Registration-Confirmation-Email.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019769473-Changing-Contact-Information-on-the-Event-Registration-Confirmation-Email",
      "description": "Changing the “From” email address on the Confirmation Email in Certain Platform. Includes options: Email \"FROM\" global setting, Change your Event Contact, and Change the \"From\" Field on the Email Temp",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Platform",
        "Confirmation Email",
        "Email Templates",
        "SendGrid Authentication",
        "DNS host"
      ],
      "topics": [
        "Certain Platform",
        "Confirmation Email",
        "Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_34170239780631-Session-Blocks",
      "slug": "session-blocks",
      "title": "Session Blocks",
      "url": "/pages/session-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_34170239780631-Session-Blocks.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/34170239780631-Session-Blocks",
      "description": "Session Blocks give more flexibility in how registered and waitlisted sessions are displayed to event registrants in confirmation and reminder emails, by selecting session types and statuses and linki",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Blocks",
        "Display Rule",
        "event registrants",
        "confirmation emails",
        "reminder emails"
      ],
      "topics": [
        "Session Blocks",
        "Display Rule",
        "event registrants"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33577052549399-Meeting-Requests-Home",
      "slug": "meeting-requests-home",
      "title": "Meeting Requests (Home)",
      "url": "/pages/meeting-requests-home.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33577052549399-Meeting-Requests-Home.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33577052549399-Meeting-Requests-Home",
      "description": "Meeting Requests (Home) explains the Meeting Requests List in the Certain platform, including filter options, list columns, and available actions for meeting requests.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Meeting Requests (Home)",
        "Meeting Requests List",
        "meeting request status",
        "Convert to Event"
      ],
      "topics": [
        "Meeting Requests (Home)",
        "Meeting Requests List",
        "meeting request status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762492643479",
      "slug": "reports-faq-printing-and-exporting-reports",
      "title": "Reports FAQ - Printing and Exporting Reports",
      "url": "/pages/reports-faq-printing-and-exporting-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762492643479.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762492643479",
      "description": "Reports can be delivered in several formats, including Formatted HTML, Printable HTML, Acrobat® PDF, Excel® Spreadsheet, and comma-delimited and tab-delimited text files.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Reports",
        "Printing",
        "Exporting",
        "Formatted HTML",
        "Acrobat® PDF",
        "Excel®"
      ],
      "topics": [
        "Certain",
        "Reports",
        "Printing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762230030999",
      "slug": "profiles-faq-exporting-profiles",
      "title": "Profiles FAQ - Exporting Profiles",
      "url": "/pages/profiles-faq-exporting-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762230030999.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762230030999",
      "description": "Profiles FAQ - Exporting Profiles explains how Profile records may be exported from the Report Results window after Query Profiles.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles FAQ",
        "Exporting Profiles",
        "Profile records",
        "Report Results window",
        "Printing and Exporting Reports"
      ],
      "topics": [
        "Profiles FAQ",
        "Exporting Profiles",
        "Profile records"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762203240599",
      "slug": "profiles-faq-inviting-or-registering-profiles",
      "title": "Profiles FAQ - Inviting or Registering Profiles",
      "url": "/pages/profiles-faq-inviting-or-registering-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762203240599.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762203240599",
      "description": "Profiles FAQ steps for inviting or registering profiles for an event, including Contact Filters, Invite/Register, Attendee Type, Status (e.g., Invited), and managing All Registrations by Status.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Profiles FAQ",
        "inviting profiles",
        "registering profiles",
        "Contact Filters",
        "Invite/Register",
        "Attendee Type",
        "Status"
      ],
      "topics": [
        "Profiles FAQ",
        "inviting profiles",
        "registering profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762164282263",
      "slug": "profiles-faq-searching-profiles",
      "title": "Profiles FAQ - Searching Profiles",
      "url": "/pages/profiles-faq-searching-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762164282263.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762164282263",
      "description": "Profiles FAQ - Searching Profiles explains Standard Filters using Date Created and Date Modified, and Advanced Filters using up to six fields, including custom profile fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles FAQ",
        "Searching Profiles",
        "Standard Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Profiles FAQ",
        "Searching Profiles",
        "Standard Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33419272592279-Profiles-FAQ",
      "slug": "profiles-faq",
      "title": "Profiles FAQ",
      "url": "/pages/profiles-faq.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33419272592279-Profiles-FAQ.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33419272592279-Profiles-FAQ",
      "description": "Profiles FAQ for searching profiles, adding or updating profiles, inviting or registering profiles, exporting profiles, viewing profile change history, and removing personally Identifiable information",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles FAQ",
        "PII",
        "Export profiles",
        "Update a profile"
      ],
      "topics": [
        "Profiles FAQ",
        "PII",
        "Export profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33394266119319-Copy-an-Existing-Report",
      "slug": "copy-an-existing-report",
      "title": "Copy an Existing Report",
      "url": "/pages/copy-an-existing-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33394266119319-Copy-an-Existing-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33394266119319-Copy-an-Existing-Report",
      "description": "Copy an Existing Report using the Report Copy Wizard. The article includes steps for naming, grouping, confirming details, and finishing the wizard, plus guidance for copying a Changes Report.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Copy an Existing Report",
        "Report Copy Wizard",
        "Changes Report"
      ],
      "topics": [
        "Copy an Existing Report",
        "Report Copy Wizard",
        "Changes Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33316240840343",
      "slug": "labels-for-registration-assistance-link",
      "title": "Labels for Registration Assistance Link",
      "url": "/pages/labels-for-registration-assistance-link.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33316240840343.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33316240840343",
      "description": "You can customize the message shown to an attendee for the registration assistance link. HTML tags can be included in the text, including label defaults for Instructions, Header, Name, Email, Subject,",
      "datePublished": "2026-05-27",
      "keywords": [
        "Labels for Registration Assistance Link",
        "registration assistance link",
        "HTML tags",
        "Message Label"
      ],
      "topics": [
        "Labels for Registration Assistance Link",
        "registration assistance link",
        "HTML tags"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33315907818263",
      "slug": "agenda-item-error-messages",
      "title": "Agenda Item Error Messages",
      "url": "/pages/agenda-item-error-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33315907818263.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33315907818263",
      "description": "You can customize error messages related to agenda items. Includes No Inventory, Session Timeout, Question about Registration, Min Capacity Error, Max Capacity Error, and Date Conflict Error defaults.",
      "datePublished": "2026-05-22",
      "keywords": [
        "agenda items",
        "error messages",
        "session timeout",
        "min capacity error",
        "max capacity error"
      ],
      "topics": [
        "agenda items",
        "error messages",
        "session timeout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33315336341015",
      "slug": "required-fields-messages",
      "title": "Required Fields Messages",
      "url": "/pages/required-fields-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33315336341015.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33315336341015",
      "description": "Required Fields Messages lists Message Labels and Default Values for common form validation errors, including Field error message, Not email, Payment Too Big, and Profile Picture.",
      "datePublished": "",
      "keywords": [
        "Required Fields Messages",
        "Message Labels and Default Values",
        "Field error message",
        "Payment Too Big",
        "Profile Picture"
      ],
      "topics": [
        "Required Fields Messages",
        "Message Labels and Default Values",
        "Field error message"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33248889250839-Product-Request",
      "slug": "product-request",
      "title": "Product Request",
      "url": "/pages/product-request.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33248889250839-Product-Request.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33248889250839-Product-Request",
      "description": "Product Request lets Platform Account users add, remove, or request features by emailing help@certain.com, and includes article helpfulness voting and a Comments section.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Product Request",
        "Platform Account",
        "help@certain.com"
      ],
      "topics": [
        "Product Request",
        "Platform Account",
        "help@certain.com"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33199686098199",
      "slug": "meeting-requests-websites",
      "title": "Meeting Requests (Websites)",
      "url": "/pages/meeting-requests-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33199686098199.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33199686098199",
      "description": "Meeting Requests (Websites) help content. Access via EVENTS > Websites > Add/Edit website > Meeting Requests, and configure Meeting Requests List Labels and Meeting Request List content.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Meeting Requests",
        "Meeting Request List",
        "HTML Editor"
      ],
      "topics": [
        "Meeting Requests",
        "Meeting Request List",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33169824284951",
      "slug": "event-faq",
      "title": "Event FAQ",
      "url": "/pages/event-faq.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33169824284951.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33169824284951",
      "description": "Event FAQ help topic. Updated content includes a “How do I...” list covering basic event settings, attendee types, event status designations, agenda, registration questions, look and feel, and name ba",
      "datePublished": "2026-05-27",
      "keywords": [
        "Event FAQ",
        "Event settings",
        "Attendee types",
        "Agenda items",
        "Name badges"
      ],
      "topics": [
        "Event FAQ",
        "Event settings",
        "Attendee types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33168899759895",
      "slug": "registration-header",
      "title": "Registration Header",
      "url": "/pages/registration-header.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33168899759895.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33168899759895",
      "description": "Registration Header describes the standard header shown on all admin-side Registration pages and explains how Balance Due navigation works, including Multiple Registrations links.",
      "datePublished": "",
      "keywords": [
        "Registration Header",
        "admin-side Registration pages",
        "Balance Due",
        "Financials",
        "Multiple Registrations"
      ],
      "topics": [
        "Registration Header",
        "admin-side Registration pages",
        "Balance Due"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33140576796439",
      "slug": "getting-started-with-certain",
      "title": "Getting Started with Certain",
      "url": "/pages/getting-started-with-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33140576796439.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33140576796439",
      "description": "Getting Started with Certain Platform® is the leading Event Automation solution. This article explains how to use the Getting Started area and links to quick guides, page help topics, and \"I want to .",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Platform",
        "Event Automation",
        "Quick Guides",
        "Getting Started"
      ],
      "topics": [
        "Certain Platform",
        "Event Automation",
        "Quick Guides"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33038066199063",
      "slug": "csv-file-format",
      "title": ".CSV File Format",
      "url": "/pages/csv-file-format.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33038066199063.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33038066199063",
      "description": "Information about .CSV File Format, including UTF-8 encoding requirements for characters outside the normal ANSII character set and examples of accented, multibyte, and special characters.",
      "datePublished": "2025-05-22",
      "keywords": [
        "CSV",
        ".csv",
        "UTF-8",
        "Google Drive",
        "Unicode text",
        "ANSII"
      ],
      "topics": [
        "CSV",
        ".csv",
        "UTF-8"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33011335643671",
      "slug": "administering-certain",
      "title": "Administering Certain",
      "url": "/pages/administering-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33011335643671.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33011335643671",
      "description": "Use the Account Settings area to view and edit settings at the account level. Settings configured in this area apply across multiple events. Administrators can set up users and sub-accounts.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Account Settings",
        "Administrators",
        "Sub-Accounts",
        "Users"
      ],
      "topics": [
        "Certain",
        "Account Settings",
        "Administrators"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32983554079127",
      "slug": "api-1-0",
      "title": "API 1.0",
      "url": "/pages/api-1-0.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32983554079127.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32983554079127",
      "description": "API 1.0 support page that explains Administrator access via Account Settings > Implementation > API and notes that new integrations should use Certain API2.0 with basic authentication.",
      "datePublished": "2026-05-22",
      "keywords": [
        "API 1.0",
        "API2.0",
        "basic authentication",
        "API Access",
        "Web Services"
      ],
      "topics": [
        "API 1.0",
        "API2.0",
        "basic authentication"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32916425378839",
      "slug": "checking-imported-registration-data",
      "title": "Checking Imported Registration Data",
      "url": "/pages/checking-imported-registration-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32916425378839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32916425378839",
      "description": "Checking Imported Registration Data in Certain. Click the underlined number in All Registrations By Status on the Registrations tab to view imported registration data.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Imported registration data",
        "Registrations tab",
        "All Registrations By Status"
      ],
      "topics": [
        "Certain",
        "Imported registration data",
        "Registrations tab"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878595290135",
      "slug": "reports-faq-using-the-reports-page",
      "title": "Reports FAQ - Using the Reports Page",
      "url": "/pages/reports-faq-using-the-reports-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878595290135.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878595290135",
      "description": "Reports FAQ - Using the Reports Page explains how to run reports from the Reports page, filter reports using Filter Reports, edit via the Edit column icons, and create reports using three methods.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reports page",
        "Filter Reports",
        "Edit column",
        "custom reports",
        "summary reports"
      ],
      "topics": [
        "Reports page",
        "Filter Reports",
        "Edit column"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521130946711",
      "slug": "financials-attendee",
      "title": "Financials (Attendee)",
      "url": "/pages/financials-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521130946711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521130946711",
      "description": "Access via (Event) > Manage > Registrations > (Registration) > Financials. The page covers financial transactions including purchases, payments, refunds, discounts, adjustments, and invoices.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Financials (Attendee)",
        "Refunds",
        "Invoices",
        "Transaction History",
        "Registration Header"
      ],
      "topics": [
        "Financials (Attendee)",
        "Refunds",
        "Invoices"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521118206615",
      "slug": "accommodations-attendee",
      "title": "Accommodations (Attendee)",
      "url": "/pages/accommodations-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521118206615.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521118206615",
      "description": "Accommodations (Attendee) explains how a registration’s room reservations are managed under Registrations, including Rooms Requested, Room Reservations, room sharing information, hotel confirmation in",
      "datePublished": "2026-05-27",
      "keywords": [
        "Accommodations (Attendee)",
        "Registrations",
        "room reservations",
        "room sharing",
        "Certain Platform"
      ],
      "topics": [
        "Accommodations (Attendee)",
        "Registrations",
        "room reservations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521085312663",
      "slug": "session-information-attendee-in-speaker-and-session-manageme",
      "title": "Session Information, Attendee (in Speaker and Session Management)",
      "url": "/pages/session-information-attendee-in-speaker-and-session-manageme.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521085312663.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521085312663",
      "description": "Session Information, Attendee (in Speaker and Session Management) page describes Background, Prerequisites, Session Information, Add Session, Filter, Status changes, and icons like Overlap and Waitlis",
      "datePublished": "2026-05-27",
      "keywords": [
        "Speaker and Session Management",
        "Session Information",
        "Session(s) assignment"
      ],
      "topics": [
        "Speaker and Session Management",
        "Session Information",
        "Session(s) assignment"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521076120471",
      "slug": "custom-question-information-attendee-answers",
      "title": "Custom Question Information (Attendee Answers)",
      "url": "/pages/custom-question-information-attendee-answers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521076120471.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521076120471",
      "description": "Custom Question Information (Attendee Answers) explains where to access attendee answers to custom questions on an event registration form and how to view or edit those answers.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Custom Question Information",
        "Attendee Answers",
        "Registration form",
        "custom profile questions",
        "custom registration questions"
      ],
      "topics": [
        "Custom Question Information",
        "Attendee Answers",
        "Registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762297037207",
      "slug": "registrations-faq-modifying-registration-details",
      "title": "Registrations FAQ - Modifying Registration Details",
      "url": "/pages/registrations-faq-modifying-registration-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762297037207.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762297037207",
      "description": "Registrations FAQ - Modifying Registration Details explains how to change the details of a single registration by using the Left Navigation Panel links from the registration overview page.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Registrations FAQ",
        "Modifying Registration Details",
        "registration overview",
        "Left Navigation Panel"
      ],
      "topics": [
        "Registrations FAQ",
        "Modifying Registration Details",
        "registration overview"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762293559447",
      "slug": "registrations-faq-updating-a-group-of-registrations",
      "title": "Registrations FAQ - Updating a Group of Registrations",
      "url": "/pages/registrations-faq-updating-a-group-of-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762293559447.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762293559447",
      "description": "Mass actions enable single actions on a group of registrations or records from the Mass Action drop-down list, including Changing Basic Actions, Change Registration Status, and Change Attendee Types a",
      "datePublished": "2025-05-22",
      "keywords": [
        "Certain",
        "Registrations FAQ",
        "Mass actions",
        "Registrations",
        "Mass Action drop-down list"
      ],
      "topics": [
        "Certain",
        "Registrations FAQ",
        "Mass actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762271691799",
      "slug": "registrations-faq-locating-a-registration",
      "title": "Registrations FAQ - Locating a Registration",
      "url": "/pages/registrations-faq-locating-a-registration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762271691799.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762271691799",
      "description": "Registrations FAQ - Locating a Registration in Certain. Learn multiple ways to locate a registration via Event Dashboard, Query Registrations, reports, Badge Report, and Registrations to Review.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Certain",
        "Registrations FAQ",
        "Event Dashboard",
        "Query Registrations",
        "Badge Report",
        "Registrations to Review"
      ],
      "topics": [
        "Certain",
        "Registrations FAQ",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762259175447",
      "slug": "registrations-faq-creating-registrations",
      "title": "Registrations FAQ - Creating Registrations",
      "url": "/pages/registrations-faq-creating-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762259175447.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762259175447",
      "description": "Registrations FAQ - Creating Registrations explains three methods for entering registration information into an event database in Certain: manual entry, importing registration data, and creating onlin",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Registrations FAQ",
        "Creating Registrations",
        "registration information",
        "event database"
      ],
      "topics": [
        "Certain",
        "Registrations FAQ",
        "Creating Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760050498711",
      "slug": "unmatched-roommates",
      "title": "Unmatched Roommates",
      "url": "/pages/unmatched-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760050498711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760050498711",
      "description": "Unmatched Roommates lists room reservations that are being shared and have not been matched, with sections for Roommates to Match and Available for Matching.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Unmatched Roommates",
        "Accommodation > Roommates",
        "Room Type",
        "Matched tab",
        "Pending tab"
      ],
      "topics": [
        "Unmatched Roommates",
        "Accommodation > Roommates",
        "Room Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760028834839",
      "slug": "matched-roommates",
      "title": "Matched Roommates",
      "url": "/pages/matched-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760028834839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760028834839",
      "description": "The Matched Roommates page lists matched roommate pairs and shared room reservations. The page includes First Name, Last Name, Hotel, Room Type, Arrival, Departure, and Special Requests, plus selected",
      "datePublished": "2025-05-22",
      "keywords": [
        "Matched Roommates",
        "Accommodation > Roommates",
        "Registrations > Accommodations",
        "roommate pairs"
      ],
      "topics": [
        "Matched Roommates",
        "Accommodation > Roommates",
        "Registrations > Accommodations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32889786155799",
      "slug": "registrations-faq",
      "title": "Registrations FAQ",
      "url": "/pages/registrations-faq.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32889786155799.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32889786155799",
      "description": "Registrations FAQ page that lists how-to questions for creating registrations, finding registrations, searching registrations, updating registrations, importing registration data, and roommate matchin",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registrations FAQ",
        "registration",
        "import registration information",
        "matched roommates",
        "no match roommates"
      ],
      "topics": [
        "Registrations FAQ",
        "registration",
        "import registration information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32889249875351",
      "slug": "assign-roles",
      "title": "Assign Roles",
      "url": "/pages/assign-roles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32889249875351.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32889249875351",
      "description": "Certain Roles documentation for team-based event management explains how administrators define roles in Account Settings > Management > Roles and how Event Builders, Administrators, and Registration S",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Roles",
        "team-based event management",
        "Account Settings",
        "Event Setup",
        "Event Desktop"
      ],
      "topics": [
        "Certain",
        "Roles",
        "team-based event management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32704951937175",
      "slug": "custom-questions-2",
      "title": "Custom Questions",
      "url": "/pages/custom-questions-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32704951937175.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32704951937175",
      "description": "Guide to adding and managing custom questions for event registration in Certain.",
      "datePublished": "2026-04-08",
      "keywords": [
        "Custom Questions",
        "Event Data",
        "Registration Form",
        "Custom Registration Questions",
        "Question Headers",
        "Profile Questions",
        "Reorder Questions",
        "Video Tutorials"
      ],
      "topics": [
        "Custom Questions",
        "Event Data",
        "Registration Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210970",
      "slug": "basic-navigation-within-certain",
      "title": "Basic Navigation Within Certain",
      "url": "/pages/basic-navigation-within-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210970.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210970",
      "description": "Learn the Certain Support Center navigation details, including Global Links and the Primary Navigation Menu tabs for EVENTS, PROFILES, SUPPLIERS, and CONTACTS.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Global Links",
        "Primary Navigation Menu"
      ],
      "topics": [
        "Certain",
        "Global Links",
        "Primary Navigation Menu"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32680552287767-How-to-Mark-an-Event-as-Favorite",
      "slug": "how-to-mark-an-event-as-favorite",
      "title": "How to Mark an Event as Favorite",
      "url": "/pages/how-to-mark-an-event-as-favorite.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32680552287767-How-to-Mark-an-Event-as-Favorite.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32680552287767-How-to-Mark-an-Event-as-Favorite",
      "description": "How to Favorite an Event or Mark Event as Favorite in Certain Support Center. Steps include going to the Event's Dashboard and clicking the star icon so the event appears in global links/navigation fo",
      "datePublished": "2026-05-22",
      "keywords": [
        "How to Mark an Event as Favorite",
        "favorite event",
        "Event's Dashboard"
      ],
      "topics": [
        "How to Mark an Event as Favorite",
        "favorite event",
        "Event's Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32571544493975",
      "slug": "about-google-analytics-tracking-ids",
      "title": "About Google Analytics Tracking IDs",
      "url": "/pages/about-google-analytics-tracking-ids.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32571544493975.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32571544493975",
      "description": "Instructions for obtaining Google Analytics Tracking IDs (such as “UA-12345678-1”) for use in Certain events, including steps for new and existing Google Analytics accounts.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Google Analytics",
        "Tracking ID",
        "Certain"
      ],
      "topics": [
        "Google Analytics",
        "Tracking ID",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32199105175959",
      "slug": "registration-automatic-event-waitlisting",
      "title": "Registration - Automatic Event Waitlisting",
      "url": "/pages/registration-automatic-event-waitlisting.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32199105175959.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32199105175959",
      "description": "Automatic Event Waitlisting lets registrants automatically waitlist when an event becomes full and lets waitlisted registrants register automatically when spaces become available. Setup steps include ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Automatic Event Waitlisting",
        "Event Details",
        "Event Options",
        "Registration Capacity",
        "email template"
      ],
      "topics": [
        "Automatic Event Waitlisting",
        "Event Details",
        "Event Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32062963730711-Update-Full-Capacity-Inventory-Messages",
      "slug": "update-full-capacity-inventory-messages",
      "title": "Update Full Capacity/Inventory Messages",
      "url": "/pages/update-full-capacity-inventory-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32062963730711-Update-Full-Capacity-Inventory-Messages.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32062963730711-Update-Full-Capacity-Inventory-Messages",
      "description": "Update Full Capacity/Inventory Messages by changing the full-capacity message for Sessions and Agenda Items in Plan > Form > Session > Session Display Options > Add/Remove Button Labels and Plan > For",
      "datePublished": "2026-05-22",
      "keywords": [
        "Full Capacity/Inventory Messages",
        "Sessions",
        "Agenda Item Error Messages",
        "Session Display Options",
        "Add/Remove Button Labels"
      ],
      "topics": [
        "Full Capacity/Inventory Messages",
        "Sessions",
        "Agenda Item Error Messages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762905569815",
      "slug": "forms-faq-linking-website-to-forms",
      "title": "Forms FAQ - Linking Website to Forms",
      "url": "/pages/forms-faq-linking-website-to-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762905569815.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762905569815",
      "description": "How meeting planners can link a Certain registration form from an event-level website or from the account-level Websites area by previewing the form, copying the preview URL with CTRL-C, and pasting t",
      "datePublished": "2025-06-22",
      "keywords": [
        "Certain",
        "Forms FAQ",
        "Websites",
        "registration form",
        "CTRL-C"
      ],
      "topics": [
        "Certain",
        "Forms FAQ",
        "Websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762881436439",
      "slug": "forms-faq-changing-the-order-of-items-on-a-form",
      "title": "Forms FAQ - Changing the Order of Items on a Form",
      "url": "/pages/forms-faq-changing-the-order-of-items-on-a-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762881436439.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762881436439",
      "description": "Forms FAQ - Changing the Order of Items on a Form explains how Forms > Setup and Page Layout configure Online Form Sequence, including New Page and Secure Page delimiter behavior for encrypted credit ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Forms",
        "Setup",
        "Page Layout",
        "Online Form Sequence",
        "Secure Page",
        "registration form",
        "credit card information"
      ],
      "topics": [
        "Forms",
        "Setup",
        "Page Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762861809687",
      "slug": "forms-faq-setting-up-the-agenda-section-search-section",
      "title": "Forms FAQ - Setting Up the Agenda Section (Search Section)",
      "url": "/pages/forms-faq-setting-up-the-agenda-section-search-section.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762861809687.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762861809687",
      "description": "The Agenda Search section enables attendees to filter a list of agenda items. This FAQ explains filters, form field labels, Rows Per Page, start-with-no-results, and No Records Found Message.",
      "datePublished": "2025-06-22",
      "keywords": [
        "Agenda section",
        "Agenda Search section",
        "Rows Per Page",
        "No Records Found Message",
        "Option to start with no results displayed"
      ],
      "topics": [
        "Agenda section",
        "Agenda Search section",
        "Rows Per Page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762694917911",
      "slug": "forms-faq-creating-form-section-headers",
      "title": "Forms FAQ - Creating Form Section Headers",
      "url": "/pages/forms-faq-creating-form-section-headers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762694917911.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762694917911",
      "description": "Forms FAQ page explaining how a Section Header can be configured on registration form pages, including Text Above Header, Header Text, Text Below Header, formatting with HTML, and No Header behavior.",
      "datePublished": "2025-12-22",
      "keywords": [
        "Forms FAQ",
        "Section Header",
        "Header Text",
        "Text Above Header",
        "Text Below Header",
        "HTML editor"
      ],
      "topics": [
        "Forms FAQ",
        "Section Header",
        "Header Text"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762657806999",
      "slug": "forms-faq-creating-a-new-form",
      "title": "Forms FAQ - Creating a New Form",
      "url": "/pages/forms-faq-creating-a-new-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762657806999.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762657806999",
      "description": "Steps to create a new registration form in Plan > Forms, including Add Form, Submit, and configuring links in the Left Navigation panel.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Create a New Form",
        "Plan",
        "Forms",
        "Add Form",
        "Submit",
        "Left Navigation"
      ],
      "topics": [
        "Create a New Form",
        "Plan",
        "Forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762565671063",
      "slug": "forms-faq-editing-forms",
      "title": "Forms FAQ - Editing Forms",
      "url": "/pages/forms-faq-editing-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762565671063.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762565671063",
      "description": "Forms FAQ - Editing Forms. Learn how to edit a form in Certain by using Plan > Forms and the left navigation links such as Setup, Entry, Questions, Agenda, Sessions, Verify, Confirm, and more.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Forms FAQ",
        "Editing Forms",
        "Plan > Forms",
        "split screen edit mode"
      ],
      "topics": [
        "Certain",
        "Forms FAQ",
        "Editing Forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762562785431",
      "slug": "forms-faq-previewing-a-form",
      "title": "Forms FAQ - Previewing a Form",
      "url": "/pages/forms-faq-previewing-a-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762562785431.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762562785431",
      "description": "Forms FAQ - Previewing a Form explains two ways to preview Certain forms. It covers split screen edit mode and toggling between preview and edit.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Forms",
        "Preview",
        "Split Screen Edit Mode",
        "ALT-TAB",
        "F5"
      ],
      "topics": [
        "Certain",
        "Forms",
        "Preview"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31793455011991",
      "slug": "forms-faq",
      "title": "Forms FAQ",
      "url": "/pages/forms-faq.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31793455011991.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31793455011991",
      "description": "Forms FAQ page listing help articles for form setup tasks, including viewing, editing, creating, and configuring form sections, agenda sections, sessions sections, logic rules, and related steps.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Forms FAQ",
        "Certain Help Center",
        "form setup"
      ],
      "topics": [
        "Forms FAQ",
        "Certain Help Center",
        "form setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31792775903511",
      "slug": "appointment-preferences-attendee-form",
      "title": "Appointment Preferences (Attendee Form)",
      "url": "/pages/appointment-preferences-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31792775903511.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31792775903511",
      "description": "Appointment Preferences (Attendee Form) documentation describing Appointment Matching requirements, a recommended dedicated form setup, Section Header options, and how registrants select preferences.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Appointment Preferences",
        "Appointment Matching",
        "Pre-Scheduled Appointments",
        "Appointment Matching Engine"
      ],
      "topics": [
        "Appointment Preferences",
        "Appointment Matching",
        "Pre-Scheduled Appointments"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31733964697367",
      "slug": "what-s-a-primary-form",
      "title": "What's a \"Primary Form\"?",
      "url": "/pages/what-s-a-primary-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31733964697367.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31733964697367",
      "description": "One form per event must be designated as its \"Primary Form\". The page explains how to select the Primary Form on the form Setup page, where primary form values appear in reports, and the caution about",
      "datePublished": "2026-05-22",
      "keywords": [
        "\"Primary Form\"",
        "Primary Form Name",
        "Primary Form URL",
        "Event List",
        "Forms List"
      ],
      "topics": [
        "\"Primary Form\"",
        "Primary Form Name",
        "Primary Form URL"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31681843960983-Inline-Additional-Registrations",
      "slug": "inline-additional-registrations",
      "title": "Inline Additional Registrations",
      "url": "/pages/inline-additional-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31681843960983-Inline-Additional-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31681843960983-Inline-Additional-Registrations",
      "description": "Inline Additional Registrations is a Certain 8.3.8 form section for multiple registrants on a single form page, with up to 200 additional attendees, custom email templates, and inline profile/registra",
      "datePublished": "2026-05-22",
      "keywords": [
        "Inline Additional Registrations",
        "Certain 8.3.8",
        "Summer Release #3",
        "email templates"
      ],
      "topics": [
        "Inline Additional Registrations",
        "Certain 8.3.8",
        "Summer Release #3"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31733795631255",
      "slug": "multi-page-lists",
      "title": "Multi-Page Lists",
      "url": "/pages/multi-page-lists.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31733795631255.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31733795631255",
      "description": "Multi-Page Lists explains how Certain data-list pages show records across pages, including show entries options, search, showing counts, pagination, and preference memory.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Multi-Page Lists",
        "data-list pages"
      ],
      "topics": [
        "Certain",
        "Multi-Page Lists",
        "data-list pages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909281420311-Setting-Up-Digital-Sessions",
      "slug": "setting-up-digital-sessions",
      "title": "Setting Up Digital Sessions",
      "url": "/pages/setting-up-digital-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909281420311-Setting-Up-Digital-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909281420311-Setting-Up-Digital-Sessions",
      "description": "Setup steps for Setting Up Digital Sessions using Certain Signal integration with Zoom and ON24 for digital events with a single webinar per event or webinar per session.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Signal",
        "Digital Events",
        "Zoom",
        "ON24",
        "Session Catalog"
      ],
      "topics": [
        "Certain Signal",
        "Digital Events",
        "Zoom"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909269246487-Digital-Events-Using-Certain-Signal-with-ON24",
      "slug": "digital-events-using-certain-signal-with-on24",
      "title": "Digital Events: Using Certain Signal with ON24",
      "url": "/pages/digital-events-using-certain-signal-with-on24.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909269246487-Digital-Events-Using-Certain-Signal-with-ON24.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909269246487-Digital-Events-Using-Certain-Signal-with-ON24",
      "description": "Setup instructions for Digital Events using Certain Signal with ON24, including ON24 API access, Certain Signal Connections, and per-event/session Webinar ID and registration settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Digital Events",
        "Certain Signal",
        "ON24"
      ],
      "topics": [
        "Digital Events",
        "Certain Signal",
        "ON24"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909264960663-Setting-Up-a-Digital-Event",
      "slug": "setting-up-a-digital-event",
      "title": "Setting Up a Digital Event",
      "url": "/pages/setting-up-a-digital-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909264960663-Setting-Up-a-Digital-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909264960663-Setting-Up-a-Digital-Event",
      "description": "Instructions for setting up a Digital Event with Certain Signal integration, including Prerequisites and Steps to Follow Per Event for Zoom and ON24.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Signal",
        "Digital Events",
        "Zoom",
        "ON24",
        "Management Tags",
        "Webinar ID"
      ],
      "topics": [
        "Certain Signal",
        "Digital Events",
        "Zoom"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909239976727-Digital-Events-Using-Certain-Signal-with-Zoom",
      "slug": "digital-events-using-certain-signal-with-zoom",
      "title": "Digital Events: Using Certain Signal with Zoom",
      "url": "/pages/digital-events-using-certain-signal-with-zoom.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909239976727-Digital-Events-Using-Certain-Signal-with-Zoom.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909239976727-Digital-Events-Using-Certain-Signal-with-Zoom",
      "description": "Digital Events setup using Certain Signal with Zoom. Prerequisites, Zoom initial OAuth app steps, Certain Signal Quick Start flow configuration, and Zoom per-event webinar settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Signal",
        "Digital Events",
        "Zoom",
        "OAuth",
        "OAuth Callback"
      ],
      "topics": [
        "Certain Signal",
        "Digital Events",
        "Zoom"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909213024535",
      "slug": "digital-events-overview",
      "title": "Digital Events: Overview",
      "url": "/pages/digital-events-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909213024535.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909213024535",
      "description": "Digital Events: Overview is an outline for setting up digital events in Certain. The guide covers Zoom and ON24, prerequisites, and step-by-step configuration in Certain Platform and Certain Signal.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Digital Events",
        "Zoom",
        "ON24",
        "Certain Signal"
      ],
      "topics": [
        "Certain",
        "Digital Events",
        "Zoom"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909066690327-Build-and-Manage-an-Event-Step-3",
      "slug": "build-and-manage-an-event-step-3",
      "title": "Build and Manage an Event - Step 3",
      "url": "/pages/build-and-manage-an-event-step-3.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909066690327-Build-and-Manage-an-Event-Step-3.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909066690327-Build-and-Manage-an-Event-Step-3",
      "description": "Build and Manage an Event - Step 3 explains how to create and customize registration forms, including Form > Setup preview, Registrant Details, Attendee Type, Questions, Verify, and Confirm behavior.",
      "datePublished": "2025-10-22",
      "keywords": [
        "Build and Manage an Event - Step 3",
        "Create and Customize Registration Forms",
        "registration form"
      ],
      "topics": [
        "Build and Manage an Event - Step 3",
        "Create and Customize Registration Forms",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909009696663-General-FAQ-Integration-Link-Examples",
      "slug": "general-faq-integration-link-examples",
      "title": "General FAQ - Integration Link Examples",
      "url": "/pages/general-faq-integration-link-examples.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909009696663-General-FAQ-Integration-Link-Examples.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909009696663-General-FAQ-Integration-Link-Examples",
      "description": "General FAQ - Integration Link Examples: integration link examples including Single Sign-On (SSO) link and Passkey Step Mode with web address templates.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Integration Links",
        "web integration links",
        "Single Sign-On (SSO)",
        "Passkey Step Mode"
      ],
      "topics": [
        "Integration Links",
        "web integration links",
        "Single Sign-On (SSO)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909002808215-General-FAQ-Using-the-Travel-Module",
      "slug": "general-faq-using-the-travel-module",
      "title": "General FAQ - Using the Travel Module",
      "url": "/pages/general-faq-using-the-travel-module.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909002808215-General-FAQ-Using-the-Travel-Module.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909002808215-General-FAQ-Using-the-Travel-Module",
      "description": "General FAQ - Using the Travel Module explains the Travel Module for collecting travel requests and reservation information, and covers activating Travel Module features in event Plan > Configure > Op",
      "datePublished": "2025-05-22",
      "keywords": [
        "Travel Module",
        "Travel Requests",
        "Travel Reservations",
        "Travel Packages",
        "Custom Travel Questions"
      ],
      "topics": [
        "Travel Module",
        "Travel Requests",
        "Travel Reservations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908963665431-General-FAQ-About-Spam-Filtering",
      "slug": "general-faq-about-spam-filtering",
      "title": "General FAQ - About Spam Filtering",
      "url": "/pages/general-faq-about-spam-filtering.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908963665431-General-FAQ-About-Spam-Filtering.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908963665431-General-FAQ-About-Spam-Filtering",
      "description": "General FAQ - About Spam Filtering explains why spam filters quarantine emails, how Certain sets default From and Reply-To addresses, and how DMARC, SPF, and DKIM checks relate to DNS entries.",
      "datePublished": "2025-11-22",
      "keywords": [
        "spam filtering",
        "From",
        "Reply-To",
        "DMARC",
        "SPF",
        "DKIM",
        "DNS entries"
      ],
      "topics": [
        "spam filtering",
        "From",
        "Reply-To"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908783204375",
      "slug": "general-faq-using-the-html-editor",
      "title": "General FAQ - Using the HTML Editor",
      "url": "/pages/general-faq-using-the-html-editor.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908783204375.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908783204375",
      "description": "Certain HTML Editor FAQ describes how to use Source mode, Normal mode, Save, images (Browse Server to), CKeditor enablement, and HTTPS requirements for Certain pages and iframes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "HTML Editor",
        "CKeditor",
        "https",
        "iframe",
        "Source",
        "Normal"
      ],
      "topics": [
        "Certain",
        "HTML Editor",
        "CKeditor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908762996375-General-FAQ-Sending-Emails",
      "slug": "general-faq-sending-emails",
      "title": "General FAQ - Sending Emails",
      "url": "/pages/general-faq-sending-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908762996375-General-FAQ-Sending-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908762996375-General-FAQ-Sending-Emails",
      "description": "General FAQ - Sending Emails explains when the system sends text or HTML (web-based) emails, how to send to a group of registrations, and how to send to an individual registration or profile.",
      "datePublished": "2025-08-22",
      "keywords": [
        "Sending Emails",
        "HTML (web-based) emails",
        "Compose Email"
      ],
      "topics": [
        "Sending Emails",
        "HTML (web-based) emails",
        "Compose Email"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908709057431-General-FAQ-Using-Username-PIN-Fields",
      "slug": "general-faq-using-username-pin-fields",
      "title": "General FAQ - Using Username (PIN) Fields",
      "url": "/pages/general-faq-using-username-pin-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908709057431-General-FAQ-Using-Username-PIN-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908709057431-General-FAQ-Using-Username-PIN-Fields",
      "description": "A username or PIN (Personal Identification Number) is a unique value assigned to a profile, and the system creates a unique username when the Username field is left blank.",
      "datePublished": "2026-05-22",
      "keywords": [
        "username",
        "PIN",
        "Personal Identification Number",
        "profile",
        "account code"
      ],
      "topics": [
        "username",
        "PIN",
        "Personal Identification Number"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908698154007",
      "slug": "general-faq-tips-for-names-codes-and-labels",
      "title": "General FAQ - Tips for Names, Codes, and Labels",
      "url": "/pages/general-faq-tips-for-names-codes-and-labels.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908698154007.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908698154007",
      "description": "Tips for Names, Codes, and Labels in the Certain application, including guidance for Name visibility, Code usage, and Label or Display text on online registration forms.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Names",
        "Codes",
        "Labels",
        "online registration forms"
      ],
      "topics": [
        "Certain",
        "Names",
        "Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908672405527-General-FAQ-Managing-Room-Sharing-and-Roommate-Matching",
      "slug": "general-faq-managing-room-sharing-and-roommate-matching",
      "title": "General FAQ - Managing Room Sharing and Roommate Matching",
      "url": "/pages/general-faq-managing-room-sharing-and-roommate-matching.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908672405527-General-FAQ-Managing-Room-Sharing-and-Roommate-Matching.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908672405527-General-FAQ-Managing-Room-Sharing-and-Roommate-Matching",
      "description": "Room Sharing and Roommate Matching (RSRM) enables tracking two attendees sharing the same hotel room during the event, including Plan > Configure > Options, Accommodation, Forms, and the Match Roommat",
      "datePublished": "2026-05-22",
      "keywords": [
        "Room Sharing and Roommate Matching (RSRM)",
        "Plan > Configure > Options",
        "Roommate matching criteria",
        "Match Roommates Interface"
      ],
      "topics": [
        "Room Sharing and Roommate Matching (RSRM)",
        "Plan > Configure > Options",
        "Roommate matching criteria"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30832016314647",
      "slug": "reports-faq-registrations-to-review",
      "title": "Reports FAQ - Registrations to Review",
      "url": "/pages/reports-faq-registrations-to-review.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30832016314647.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30832016314647",
      "description": "This report displays the number of registrations in several miscellaneous categories and explains Deleted Registrations, Test Registrations, Potential Duplicates, and Positive Net Payment received wit",
      "datePublished": "2025-05-22",
      "keywords": [
        "Reports FAQ",
        "Registrations to Review",
        "Potential Duplicates",
        "Positive Net Payment received"
      ],
      "topics": [
        "Reports FAQ",
        "Registrations to Review",
        "Potential Duplicates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30830815872663",
      "slug": "reports-faq-report-results-window",
      "title": "Reports FAQ - Report Results Window",
      "url": "/pages/reports-faq-report-results-window.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30830815872663.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30830815872663",
      "description": "Reports FAQ - Report Results Window. The Report Results window lists returned records, and the Action Bar supports actions, export, filter, mass action, and Print Badges.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reports FAQ",
        "Report Results window",
        "Action Bar",
        "Export",
        "Drill Down"
      ],
      "topics": [
        "Reports FAQ",
        "Report Results window",
        "Action Bar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774686957207",
      "slug": "event-list-from-login",
      "title": "Event List (from Login)",
      "url": "/pages/event-list-from-login.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774686957207.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774686957207",
      "description": "Certain Platform support article describing the Event List (from Login) page, including account switching, global navigation icons, add a new event, export, filters, and the Event List columns.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Platform",
        "Event List (from Login)",
        "Event Dashboard",
        "Event Templates",
        "filters"
      ],
      "topics": [
        "Certain Platform",
        "Event List (from Login)",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774225870615-System-information",
      "slug": "system-information",
      "title": "System information",
      "url": "/pages/system-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774225870615-System-information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774225870615-System-information",
      "description": "To display technical information about the current release of Certain, click the Help icon then the System Information icon. The Release Number is included, such as “Certain 7.1”.",
      "datePublished": "2026-05-22",
      "keywords": [
        "System information",
        "Certain",
        "Help icon",
        "System Information icon",
        "Release Number"
      ],
      "topics": [
        "System information",
        "Certain",
        "Help icon"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774220507287",
      "slug": "certain-support",
      "title": "Certain Support",
      "url": "/pages/certain-support.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774220507287.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774220507287",
      "description": "Certain Support page explains how to access the Certain Support Site and lists the Knowledge Base, Certain Academy, Developer Space, and Contact Us options for support questions.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Certain Support",
        "Knowledge Base",
        "Certain Academy",
        "Developer Space",
        "Contact Us"
      ],
      "topics": [
        "Certain Support",
        "Knowledge Base",
        "Certain Academy"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774660565143",
      "slug": "global-navigation-icons",
      "title": "Global Navigation Icons",
      "url": "/pages/global-navigation-icons.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774660565143.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774660565143",
      "description": "Global Navigation Icons explains the Certain global navigation bar in the top right corner, including Support bot, Search, Recent Items, Favorites, Help and Support, System Information, and User and A",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Global Navigation Icons",
        "Support bot",
        "Page Help",
        "Certain Community",
        "API Documentation",
        "Knowledge Base"
      ],
      "topics": [
        "Certain",
        "Global Navigation Icons",
        "Support bot"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505939603351",
      "slug": "suppliers-list",
      "title": "Suppliers (List)",
      "url": "/pages/suppliers-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505939603351.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505939603351",
      "description": "Suppliers (List) page that lists suppliers in the current account, explains supplier records, filtering by supplier type, and the Actions edit and delete behavior for hotel accommodation blocks.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Suppliers (List)",
        "supplier records",
        "Certain Mobile",
        "account database"
      ],
      "topics": [
        "Suppliers (List)",
        "supplier records",
        "Certain Mobile"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774641373463-Search-For-Websites",
      "slug": "search-for-websites",
      "title": "Search For Websites",
      "url": "/pages/search-for-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774641373463-Search-For-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774641373463-Search-For-Websites",
      "description": "Search For Websites in Certain by specifying Website search criteria such as search for, Operator, text with % wildcard, Max Records, Records Per Page, and Account.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Search For Websites",
        "Certain",
        "Website",
        "search criteria",
        "Operator",
        "Max Records",
        "Records Per Page"
      ],
      "topics": [
        "Search For Websites",
        "Certain",
        "Website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774597513367-Search-For-Forms",
      "slug": "search-for-forms",
      "title": "Search For Forms",
      "url": "/pages/search-for-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774597513367-Search-For-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774597513367-Search-For-Forms",
      "description": "Search For Forms instructions for Certain: specify search criteria, use search for fields, Operator, search text with % wildcard, and options like Max Rows, Per Page, Account, and Open record in a new",
      "datePublished": "2026-05-22",
      "keywords": [
        "Search For Forms",
        "Forms",
        "Certain"
      ],
      "topics": [
        "Search For Forms",
        "Forms",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774593783831-Search-For-Events",
      "slug": "search-for-events",
      "title": "Search For Events",
      "url": "/pages/search-for-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774593783831-Search-For-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774593783831-Search-For-Events",
      "description": "Search For Events instructions. Specify search criteria, click Submit, and click a record in results to edit an event.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Search For Events",
        "Event Name",
        "Event Code",
        "External Event Id",
        "Records Per Page",
        "Max Records"
      ],
      "topics": [
        "Search For Events",
        "Event Name",
        "Event Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774590278295-Search-For-Profiles",
      "slug": "search-for-profiles",
      "title": "Search For Profiles",
      "url": "/pages/search-for-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774590278295-Search-For-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774590278295-Search-For-Profiles",
      "description": "Search For Profiles help content that explains search criteria fields, wildcard behavior with % and result paging via Records Per Page.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Search For Profiles",
        "Records Per Page",
        "Max Records"
      ],
      "topics": [
        "Search For Profiles",
        "Records Per Page",
        "Max Records"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774279440535-Search",
      "slug": "search",
      "title": "Search",
      "url": "/pages/search.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774279440535-Search.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774279440535-Search",
      "description": "Search is used to find Registrations, Profiles, Events, Forms, and Websites by selecting a field, operator, value, and optional account or sub-account.",
      "datePublished": "",
      "keywords": [
        "Search",
        "Registrations",
        "Profiles",
        "Events",
        "Forms",
        "Websites"
      ],
      "topics": [
        "Search",
        "Registrations",
        "Profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774543111063",
      "slug": "search-for-registrations",
      "title": "Search For Registrations",
      "url": "/pages/search-for-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774543111063.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774543111063",
      "description": "Search For Registrations across events and accounts by specifying search criteria and using fields like Operator, search text, Max Records, Records Per Page, Account, and Open record in a new tab.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Search For Registrations",
        "Operator",
        "search text",
        "Records Per Page",
        "Max Records"
      ],
      "topics": [
        "Search For Registrations",
        "Operator",
        "search text"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769296193943",
      "slug": "my-user-information",
      "title": "My User Information",
      "url": "/pages/my-user-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769296193943.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769296193943",
      "description": "Instructions for updating user fields, setting User Preferences like Menu Style (Panel or Drill Down), and changing passwords in Certain, including Password Rules and temporary password flow.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "User Information",
        "Change Password",
        "Password Rules"
      ],
      "topics": [
        "Certain",
        "User Information",
        "Change Password"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769271934743-My-Profile",
      "slug": "my-profile",
      "title": "My Profile",
      "url": "/pages/my-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769271934743-My-Profile.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769271934743-My-Profile",
      "description": "My Profile documentation for Certain. It explains when the Profile form appears and how to configure Profile Form Fields and Confirmation emails for existing and new profiles using Website Setup.",
      "datePublished": "2026-05-22",
      "keywords": [
        "My Profile",
        "Profile form",
        "Profile Form Fields",
        "Confirmation"
      ],
      "topics": [
        "My Profile",
        "Profile form",
        "Profile Form Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769239616279-Website-News-Page",
      "slug": "website-news-page",
      "title": "Website News Page",
      "url": "/pages/website-news-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769239616279-Website-News-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769239616279-Website-News-Page",
      "description": "Website News Page explains how a generic page displays static content on the public-side of the Certain website, and lists the access path via EVENTS > Websites > Add/Edit website > News.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Website News Page",
        "Certain",
        "static content",
        "public-side"
      ],
      "topics": [
        "Website News Page",
        "Certain",
        "static content"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769074158231",
      "slug": "create-a-website-at-account-level",
      "title": "Create a Website (at account-level)",
      "url": "/pages/create-a-website-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769074158231.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769074158231",
      "description": "Create a Website (at account-level) with Website Details, Web Pages, and Security Settings including User Authentication Required?, SAML Single Sign On (SSO), and Username and Password.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Create a Website (at account-level)",
        "SAML",
        "SSO",
        "User Authentication Required?"
      ],
      "topics": [
        "Create a Website (at account-level)",
        "SAML",
        "SSO"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30763359387031",
      "slug": "e-commerce-faq-configuring-e-commerce-accounts",
      "title": "E-commerce FAQ - Configuring E-commerce Accounts",
      "url": "/pages/e-commerce-faq-configuring-e-commerce-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30763359387031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30763359387031",
      "description": "Instructions for configuring e-commerce accounts and payment gateways within the Certain platform.",
      "datePublished": "2026-04-25",
      "keywords": [
        "E-commerce",
        "Payment gateways",
        "Authorize.Net",
        "Chase Orbital",
        "CyberSource",
        "PayPal",
        "Pay.gov",
        "Shift4",
        "Stripe",
        "E-commerce Accounts"
      ],
      "topics": [
        "E-commerce",
        "Payment gateways",
        "Authorize.Net"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762441593495",
      "slug": "reports-faq-working-with-the-report-results-window",
      "title": "Reports FAQ - Working with the Report Results Window",
      "url": "/pages/reports-faq-working-with-the-report-results-window.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762441593495.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762441593495",
      "description": "Working with the Report Results window in Certain support documentation, including Action Bar controls, Record Display Area behaviors, and Row Controls.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reports FAQ",
        "Report Results window",
        "Action Bar",
        "Record Display Area",
        "Row Controls"
      ],
      "topics": [
        "Reports FAQ",
        "Report Results window",
        "Action Bar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762381986711",
      "slug": "reports-faq-report-setup-event-reports",
      "title": "Reports FAQ - Report Setup (Event Reports)",
      "url": "/pages/reports-faq-report-setup-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762381986711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762381986711",
      "description": "Learn how to use Certain Report Setup in an event to create or edit custom reports, including Report Tokenization, Report Type options, Changes Report Options, and Roles-Based Access.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Report Setup",
        "Report Tokenization",
        "Report Type",
        "Changes Report Options",
        "Roles-Based Access"
      ],
      "topics": [
        "Report Setup",
        "Report Tokenization",
        "Report Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30761911634199",
      "slug": "refunds-faq-how-to-process-refunds",
      "title": "Refunds FAQ - How to Process Refunds",
      "url": "/pages/refunds-faq-how-to-process-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30761911634199.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30761911634199",
      "description": "SCAR outlines four steps to process a cancellation and refund for fee-based events, including a required Credit Due balance (negative Balance Due) and links to setup and cancellation topics.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Refunds FAQ",
        "SCAR",
        "cancellation fees",
        "Balance Due",
        "Credit Due"
      ],
      "topics": [
        "Refunds FAQ",
        "SCAR",
        "cancellation fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760767409175",
      "slug": "using-event-templates",
      "title": "Using Event Templates",
      "url": "/pages/using-event-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760767409175.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760767409175",
      "description": "Using Event Templates to create new events by copying a template, inheriting template features, editing templates with access controls, and creating events from Templates in grid or tabular view.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Templates"
      ],
      "topics": [
        "Event Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760757058071",
      "slug": "consolidation-reports",
      "title": "Consolidation Reports",
      "url": "/pages/consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760757058071.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760757058071",
      "description": "Certain consolidation reports that show registration, payment and refund, budget, expense, contact, and supplier data across multiple events in a single Certain account, including sub-accounts for liv",
      "datePublished": "2026-05-22",
      "keywords": [
        "Consolidation Reports",
        "Consolidation",
        "Certain account",
        "Report Copy Wizard",
        "Report Results"
      ],
      "topics": [
        "Consolidation Reports",
        "Consolidation",
        "Certain account"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760730363159",
      "slug": "copy-event-wizard",
      "title": "Copy Event (Wizard)",
      "url": "/pages/copy-event-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760730363159.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760730363159",
      "description": "Copy Event (Wizard) instructions: steps include Areas to Copy, Event Information, Event Location Information, Event Registration Contact Information, Event Attributes and Goals, Event Creation Informa",
      "datePublished": "2026-05-22",
      "keywords": [
        "Copy Event (Wizard)",
        "Event List",
        "Templates",
        "Event Setup",
        "Reporting"
      ],
      "topics": [
        "Copy Event (Wizard)",
        "Event List",
        "Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760691024535",
      "slug": "event-list-for-reviewers",
      "title": "Event List (for Reviewers)",
      "url": "/pages/event-list-for-reviewers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760691024535.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760691024535",
      "description": "Event List (for Reviewers) explains how Reviewer User Type users view current and upcoming events, interpret event list columns, sort events, and return to the list.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Event List",
        "Reviewer",
        "Review Qualifications",
        "Favorites"
      ],
      "topics": [
        "Certain",
        "Event List",
        "Reviewer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760689086999",
      "slug": "event-list-reports-only-users",
      "title": "Event List (Reports-Only Users)",
      "url": "/pages/event-list-reports-only-users.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760689086999.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760689086999",
      "description": "Certain Event List (Reports-Only Users) explains how Reports Only users view available reports in current and upcoming events, and how administrators set up roles, users, reports, and events.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Event List",
        "Reports-Only Users",
        "Roles",
        "Reports"
      ],
      "topics": [
        "Certain",
        "Event List",
        "Reports-Only Users"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760562373143",
      "slug": "event-list",
      "title": "Event List",
      "url": "/pages/event-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760562373143.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760562373143",
      "description": "Event List in Certain Platform support documentation explains how users access events, use filters, export lists, and view columns while excluding templates.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event List",
        "Certain",
        "filters",
        "Event Dashboard",
        "Copy Event Wizard"
      ],
      "topics": [
        "Event List",
        "Certain",
        "filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760079070615",
      "slug": "promo-codes",
      "title": "Promo Codes",
      "url": "/pages/promo-codes.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760079070615.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760079070615",
      "description": "Instructions for using Promo Codes in Certain event planning, including Promo Code List, Promo Code Wizard steps, CSV import (Import Discounts, Import Promo Codes), and Promo Code Individual Report.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Promo Codes",
        "Promo Code List",
        "Promo Code Wizard",
        "CSV import",
        "Discount Import Wizard",
        "Event Promo Code Import Wizard"
      ],
      "topics": [
        "Promo Codes",
        "Promo Code List",
        "Promo Code Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759819751319",
      "slug": "accommodation-blocks",
      "title": "Accommodation Blocks",
      "url": "/pages/accommodation-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759819751319.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759819751319",
      "description": "Accommodation Blocks page that explains accommodation blocks, prerequisites, imports, sub-blocks, accommodation block information fields, and Accommodation Block Utilization reports (By Hotel, By Date",
      "datePublished": "2026-05-22",
      "keywords": [
        "Accommodation Blocks",
        "Accommodation Block Information",
        "Accommodation Block Utilization Reports",
        "By Hotel",
        "By Date",
        "By Attendee"
      ],
      "topics": [
        "Accommodation Blocks",
        "Accommodation Block Information",
        "Accommodation Block Utilization Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759459911831",
      "slug": "flights",
      "title": "Flights",
      "url": "/pages/flights.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759459911831.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759459911831",
      "description": "Certain Flights page help for the Travel Packages sub-module. Learn how to list flights, filter by fields, edit Flight Information, and manage Flight Inventory with Reference Numbers.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Flights",
        "Travel",
        "Travel Packages",
        "Flight Inventory",
        "Reference Number"
      ],
      "topics": [
        "Flights",
        "Travel",
        "Travel Packages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759418657047",
      "slug": "travel-configuration",
      "title": "Travel Configuration",
      "url": "/pages/travel-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759418657047.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759418657047",
      "description": "Travel Configuration page for setting Travel Packages sub-module values like Transfer Time, Statuses, Transportation Types, and Event Airports in Certain support documentation.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Travel Configuration",
        "Travel Packages",
        "Transfer Time",
        "Transportation Types",
        "Event Airports",
        "Statuses"
      ],
      "topics": [
        "Travel Configuration",
        "Travel Packages",
        "Transfer Time"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759351077399",
      "slug": "custom-html-section-details-registration-form",
      "title": "Custom HTML Section Details (Registration Form)",
      "url": "/pages/custom-html-section-details-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759351077399.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759351077399",
      "description": "Custom HTML Section Details (Registration Form) instructions for adding, editing, and configuring Custom HTML sections, including header text, Page HTML, dynamic data fields, and section display condi",
      "datePublished": "2025-08-22",
      "keywords": [
        "Custom HTML section",
        "registration form",
        "section display conditions"
      ],
      "topics": [
        "Custom HTML section",
        "registration form",
        "section display conditions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759348538391",
      "slug": "custom-html-registration-form",
      "title": "Custom HTML (Registration Form)",
      "url": "/pages/custom-html-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759348538391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759348538391",
      "description": "Custom HTML (Registration Form): build Custom HTML sections in HTML for registration forms, configure up to 20 sections, manage section actions (Edit, Delete, Copy), and follow Online Sequence deletio",
      "datePublished": "2026-05-22",
      "keywords": [
        "Custom HTML",
        "Registration Form",
        "Custom HTML Section Details"
      ],
      "topics": [
        "Custom HTML",
        "Registration Form",
        "Custom HTML Section Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759298174103",
      "slug": "logic-rules-attendee-form",
      "title": "Logic Rules (Attendee Form)",
      "url": "/pages/logic-rules-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759298174103.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759298174103",
      "description": "Logic Rules (often referred to as \"Form Logic\" ™) control display and processing of registration forms. The article documents conditions, operators, actions, and package logic for the attendee form.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Logic Rules (Attendee Form)",
        "Form Logic",
        "Conditions",
        "Operators",
        "Actions",
        "Package logic"
      ],
      "topics": [
        "Logic Rules (Attendee Form)",
        "Form Logic",
        "Conditions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685671304471",
      "slug": "packages",
      "title": "Packages",
      "url": "/pages/packages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685671304471.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685671304471",
      "description": "Packages are a selection of Agenda Items used as a component of a logic rule to compare ticket quantities to allowable purchases and display an error message when exceeded.",
      "datePublished": "2025-08-22",
      "keywords": [
        "Packages",
        "Agenda Items",
        "logic rule",
        "Registrations with Packages"
      ],
      "topics": [
        "Packages",
        "Agenda Items",
        "logic rule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759256660759",
      "slug": "additional-registrations-attendee-form",
      "title": "Additional Registrations (Attendee Form)",
      "url": "/pages/additional-registrations-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759256660759.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759256660759",
      "description": "Additional Registrations (Attendee Form) explains primary registration vs additional registrations and how to set form sections, transfer fields, configure Verify and Confirm fields, and limit additio",
      "datePublished": "2026-05-22",
      "keywords": [
        "Additional Registrations",
        "primary registration",
        "additional registrations",
        "Form Logic",
        "Verify",
        "Confirm",
        "Barcode fields"
      ],
      "topics": [
        "Additional Registrations",
        "primary registration",
        "additional registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759250354071",
      "slug": "travel-attendee-form",
      "title": "Travel (Attendee Form)",
      "url": "/pages/travel-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759250354071.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759250354071",
      "description": "Travel (Attendee Form) explains required Travel Module conditions, Travel Entry and Travel Requests header text, travel custom questions display, traveler information fields, active traveler informati",
      "datePublished": "2026-05-22",
      "keywords": [
        "Travel (Attendee Form)",
        "Travel Module",
        "Flight Packages",
        "Individual Flights",
        "Transportation Preferences"
      ],
      "topics": [
        "Travel (Attendee Form)",
        "Travel Module",
        "Flight Packages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759022421015",
      "slug": "event-waitlist-form-section",
      "title": "Event Waitlist form section",
      "url": "/pages/event-waitlist-form-section.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759022421015.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759022421015",
      "description": "Add an Event Waitlist section to a form for automatic waitlisted registrations by using Event Options > Automatic Event Waitlisting, including configuration for Page HTML, Enable Editor?, and error me",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Waitlist",
        "Automatic Event Waitlisting",
        "Event Options",
        "Page HTML"
      ],
      "topics": [
        "Event Waitlist",
        "Automatic Event Waitlisting",
        "Event Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758998597911",
      "slug": "accommodations-attendee-form",
      "title": "Accommodations (Attendee Form)",
      "url": "/pages/accommodations-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758998597911.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758998597911",
      "description": "Accommodations (Attendee Form) describes the Accommodations Entry (Optional), accommodations list setup, payment guarantees, roommate options, and accommodations error messages for online registration",
      "datePublished": "2026-05-22",
      "keywords": [
        "accommodations",
        "attendee form",
        "room sharing",
        "roommate matching",
        "accommodation reservations"
      ],
      "topics": [
        "accommodations",
        "attendee form",
        "room sharing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758962516631",
      "slug": "groups-attendee-form",
      "title": "Groups (Attendee Form)",
      "url": "/pages/groups-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758962516631.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758962516631",
      "description": "Instructions for setting up the Groups (Attendee Form) section, including prerequisites, Section Header configuration, field display options, validation against total group inventory, and Save / Previ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Groups (Attendee Form)",
        "Registration Groups",
        "Section Header",
        "Validate against total group inventory"
      ],
      "topics": [
        "Groups (Attendee Form)",
        "Registration Groups",
        "Section Header"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758911895191",
      "slug": "confirmation-attendee-form",
      "title": "Confirmation (Attendee Form)",
      "url": "/pages/confirmation-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758911895191.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758911895191",
      "description": "Configure the confirmation page of a registration form, including Section Header, Settings, Add to Calendar, barcode options, confirmation text, section headers, and Social Media invite features.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Confirmation (Attendee Form)",
        "Add to Calendar",
        "Email confirmations",
        "HTML Editor",
        "barcode"
      ],
      "topics": [
        "Confirmation (Attendee Form)",
        "Add to Calendar",
        "Email confirmations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758846763543",
      "slug": "verify-edit-info-attendee-form",
      "title": "Verify / Edit Info (Attendee Form)",
      "url": "/pages/verify-edit-info-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758846763543.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758846763543",
      "description": "The Verify / Edit Info (Attendee Form) article explains how registrants review and edit their registration, view a summary, modify each registration part, manage Additional Registrations, calculate an",
      "datePublished": "",
      "keywords": [
        "Verify",
        "Edit",
        "Attendee Form",
        "Registration",
        "Payments",
        "Attendee Types",
        "Section Headings",
        "Travel Reservation",
        "Travel Requests"
      ],
      "topics": [
        "Verify",
        "Edit",
        "Attendee Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758824443031",
      "slug": "payment-options-registration-form",
      "title": "Payment Options (Registration Form)",
      "url": "/pages/payment-options-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758824443031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758824443031",
      "description": "Configure payment handling options that show on the Payment page of a registration form, including Settings, Online Payment Processing, Transaction Details, Credit Card, Wire, ACH, Check, Cash, Invoic",
      "datePublished": "2026-05-22",
      "keywords": [
        "Payment Options",
        "Registration Form",
        "Online Payment Processing",
        "Credit Card",
        "ACH",
        "Wire"
      ],
      "topics": [
        "Payment Options",
        "Registration Form",
        "Online Payment Processing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686114049815",
      "slug": "registration-confirmations",
      "title": "Registration Confirmations",
      "url": "/pages/registration-confirmations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686114049815.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686114049815",
      "description": "Use this page to create a custom, personalized registration confirmation for the event. Includes dynamic data fields, barcodes, and section headers configuration.",
      "datePublished": "2026-04-25",
      "keywords": [
        "Registration Confirmations",
        "Dynamic Data Fields",
        "Barcode",
        "HTML Editor",
        "Cancellation Policy",
        "Refund Policy",
        "Barcodes",
        "Confirmation Section Headers"
      ],
      "topics": [
        "Registration Confirmations",
        "Dynamic Data Fields",
        "Barcode"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758806417431",
      "slug": "promo-codes-attendee-form",
      "title": "Promo Codes (Attendee Form)",
      "url": "/pages/promo-codes-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758806417431.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758806417431",
      "description": "Promo Codes (Attendee Form) help page for certain.com event registration forms. Learn where a Promo Codes section appears in the Online Form Sequence and how Promo Code display options and error messa",
      "datePublished": "2026-05-22",
      "keywords": [
        "Promo Codes",
        "Attendee Form",
        "Online Form Sequence",
        "Form Setup",
        "Promo Code Display Options"
      ],
      "topics": [
        "Promo Codes",
        "Attendee Form",
        "Online Form Sequence"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758561644695",
      "slug": "session-display-options-registration-form",
      "title": "Session Display Options (Registration Form)",
      "url": "/pages/session-display-options-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758561644695.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758561644695",
      "description": "Session Display Options (Registration Form) help text describing Search & Filters, Filter Details, Button Labels, Display Formats, My Sessions, Verify & Confirm, Add to Calendar, Messages, and Other O",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Display Options",
        "Registration Form",
        "Sessions Section",
        "Add to Calendar"
      ],
      "topics": [
        "Session Display Options",
        "Registration Form",
        "Sessions Section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758528293783",
      "slug": "sessions-attendee-form",
      "title": "Sessions (Attendee Form)",
      "url": "/pages/sessions-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758528293783.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758528293783",
      "description": "Sessions (Attendee Form) help content explains Session Sections, session templates, waitlisting settings, and workflow steps for configuring a form.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Sessions (Attendee Form)",
        "Session Section",
        "Session Template",
        "Waitlist Inventory"
      ],
      "topics": [
        "Sessions (Attendee Form)",
        "Session Section",
        "Session Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758436188695",
      "slug": "agenda-section-details-registration-form",
      "title": "Agenda Section Details (Registration Form)",
      "url": "/pages/agenda-section-details-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758436188695.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758436188695",
      "description": "Agenda Section Details (Registration Form) explains how to configure agenda section headers, agenda section fields, selection type rules, and section display conditions for registration forms.",
      "datePublished": "",
      "keywords": [
        "Agenda Section Details (Registration Form)",
        "registration form",
        "agenda section",
        "selection type",
        "display conditions"
      ],
      "topics": [
        "Agenda Section Details (Registration Form)",
        "registration form",
        "agenda section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758401758231",
      "slug": "agenda-display-options-registration-form",
      "title": "Agenda Display Options (Registration Form)",
      "url": "/pages/agenda-display-options-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758401758231.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758401758231",
      "description": "Configure Agenda Display Options (Registration Form) for Personal Agenda, Agenda Search, and Agenda Guest List, including headers, display formats, settings, and Add to Calendar behavior.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Agenda Display Options",
        "Registration Form",
        "Personal Agenda",
        "Agenda Search",
        "Agenda Guest List"
      ],
      "topics": [
        "Agenda Display Options",
        "Registration Form",
        "Personal Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758368519831",
      "slug": "agenda-registration-form",
      "title": "Agenda (Registration Form)",
      "url": "/pages/agenda-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758368519831.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758368519831",
      "description": "Agenda sections on a registration form let attendees select agenda items, with a limit of 40 Agenda sections, plus configuration for List of Agenda Sections, Display Formats, and Agenda Display Option",
      "datePublished": "2026-05-22",
      "keywords": [
        "Agenda (Registration Form)",
        "Agenda sections",
        "Agenda Display Options",
        "Display Formats",
        "Agenda Sections"
      ],
      "topics": [
        "Agenda (Registration Form)",
        "Agenda sections",
        "Agenda Display Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30687330408087",
      "slug": "questions-section-details-registration-form",
      "title": "Questions Section Details (Registration Form)",
      "url": "/pages/questions-section-details-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30687330408087.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30687330408087",
      "description": "Learn how to add and edit Questions Section Details (Registration Form) in a certain.com registration form, including Questions Section Header, Name requirements, and Display Conditions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Questions Section Details (Registration Form)",
        "Questions Section Header",
        "Display Conditions",
        "Plan > Forms > Questions"
      ],
      "topics": [
        "Questions Section Details (Registration Form)",
        "Questions Section Header",
        "Display Conditions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30687006208535",
      "slug": "questions-registration-form",
      "title": "Questions (Registration Form)",
      "url": "/pages/questions-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30687006208535.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30687006208535",
      "description": "Certain platform support article about “Questions (Registration Form)”, including prerequisites and “Verify & Confirmation” behavior, plus backwards compatibility details for Certain 5.10.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Questions (Registration Form)",
        "Verify & Confirmation",
        "Questions Sections",
        "Custom Questions"
      ],
      "topics": [
        "Questions (Registration Form)",
        "Verify & Confirmation",
        "Questions Sections"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686085849239",
      "slug": "questions-header-details",
      "title": "Questions – (Header Details)",
      "url": "/pages/questions-header-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686085849239.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686085849239",
      "description": "Questions – (Header Details) explains how to configure header details for Verify and Confirm pages, including Title, Name, Text, Enable Editor?, Text Alignment, Text Vertical, and Start a new Section.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Questions",
        "Header Details",
        "Verify and Confirm pages",
        "CKeditor"
      ],
      "topics": [
        "Questions",
        "Header Details",
        "Verify and Confirm pages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686973327767",
      "slug": "entry-page-attendee-form",
      "title": "Entry Page (Attendee Form)",
      "url": "/pages/entry-page-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686973327767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686973327767",
      "description": "Entry Page (Attendee Form) instructions for configuring Entry Section, Form Entry Permissions, Waiver Checkbox, Username and Password, Passcodes, SSO Login, Messages for Existing Registrations, and Ot",
      "datePublished": "2026-05-22",
      "keywords": [
        "Entry Page (Attendee Form)",
        "Form Entry Permissions",
        "SSO",
        "Single Sign-On (SSO)"
      ],
      "topics": [
        "Entry Page (Attendee Form)",
        "Form Entry Permissions",
        "SSO"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686941598231",
      "slug": "enable-forgot-password",
      "title": "Enable Forgot Password",
      "url": "/pages/enable-forgot-password.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686941598231.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686941598231",
      "description": "Enable Forgot Password adds text fields to the Entry form section to control what registrants see on the Entry page, the password-reset request window, and the new password window.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Enable Forgot Password",
        "Entry",
        "Forgot Password link",
        "password reset",
        "password strength indicator"
      ],
      "topics": [
        "Enable Forgot Password",
        "Entry",
        "Forgot Password link"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685253237015",
      "slug": "sso-single-sign-on-configuration-and-use",
      "title": "SSO (Single Sign-On) Configuration and Use",
      "url": "/pages/sso-single-sign-on-configuration-and-use.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685253237015.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685253237015",
      "description": "SSO (Single Sign-On) Configuration and Use in Certain describes how to configure and use SSO, including Admin, Attendee Login, and Check-In App SSOs.",
      "datePublished": "2026-05-22",
      "keywords": [
        "SSO",
        "Single Sign-On",
        "Certain"
      ],
      "topics": [
        "SSO",
        "Single Sign-On",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685235926167",
      "slug": "sso-configuration",
      "title": "SSO Configuration",
      "url": "/pages/sso-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685235926167.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685235926167",
      "description": "Administrator-facing guidance to configure and manage Single Sign-On (SSO) connections for events in Certain.",
      "datePublished": "",
      "keywords": [
        "Single Sign-On",
        "SSO",
        "SSO Configuration",
        "Plan Configure Options",
        "Account Settings > Management > Single Sign-On"
      ],
      "topics": [
        "Single Sign-On",
        "SSO",
        "SSO Configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30250149496983-Promo-Code-with-0-00-fee-discount",
      "slug": "promo-code-with-0-00-fee-discount",
      "title": "Promo Code with $0.00 fee/discount",
      "url": "/pages/promo-code-with-0-00-fee-discount.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30250149496983-Promo-Code-with-0-00-fee-discount.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30250149496983-Promo-Code-with-0-00-fee-discount",
      "description": "Create a Promo Code with $0.00 fee/discount by using the Promo Code Wizard, selecting discounts, setting Fixed fee, entering $0, configuring availability, and clicking Create Promo.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Promo Code",
        "$0.00 fee/discount",
        "Promo Code Wizard",
        "Fixed fee"
      ],
      "topics": [
        "Promo Code",
        "$0.00 fee/discount",
        "Promo Code Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_11076044775959",
      "slug": "using-forgot-password-in-forms-guide",
      "title": "Using Forgot Password in Forms Guide",
      "url": "/pages/using-forgot-password-in-forms-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_11076044775959.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/11076044775959",
      "description": "How to use the built-in “Forgot Password” feature in Certain forms, including email template setup, form entry settings, and Forgot Password modal pop-up details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Forgot Password",
        "Email Templates",
        "Forms",
        "Password reset"
      ],
      "topics": [
        "Certain",
        "Forgot Password",
        "Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686947785879",
      "slug": "attendee-types-attendee-form",
      "title": "Attendee Types (Attendee Form)",
      "url": "/pages/attendee-types-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686947785879.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686947785879",
      "description": "Attendee Types (Attendee Form) section details attendee type display settings, section header behavior, waitlist options, and fee display settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Attendee Types",
        "Attendee Form",
        "Waitlist Options",
        "Fee Options"
      ],
      "topics": [
        "Attendee Types",
        "Attendee Form",
        "Waitlist Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686945495959",
      "slug": "registrant-details-attendee-form",
      "title": "Registrant Details (Attendee Form)",
      "url": "/pages/registrant-details-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686945495959.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686945495959",
      "description": "The Registrant Details section of the registration form collects a registrant's personal contact information. This guide covers Section Header, Select Fields, Active Registrant Information, and Displa",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registrant Details",
        "Attendee Form",
        "registration form",
        "Section Header",
        "Active Registrant Information"
      ],
      "topics": [
        "Registrant Details",
        "Attendee Form",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686938433303",
      "slug": "form-setup-attendee-registration-form",
      "title": "Form Setup (Attendee/Registration Form)",
      "url": "/pages/form-setup-attendee-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686938433303.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686938433303",
      "description": "Certain support article describing Form Setup (Attendee/Registration Form) for registration forms, including sections, setup information, page layout, URL titles, global display settings, and advanced",
      "datePublished": "2026-05-22",
      "keywords": [
        "registration form",
        "Form Setup",
        "Page Layout",
        "Google Analytics Tracking ID",
        "Single Sign-On"
      ],
      "topics": [
        "registration form",
        "Form Setup",
        "Page Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686875007639",
      "slug": "create-a-new-form",
      "title": "Create a New Form",
      "url": "/pages/create-a-new-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686875007639.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686875007639",
      "description": "Create a New Form in Certain. Learn registration form sections, setup information, page layout, page titles, global display settings, and required field and agenda error messages.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "registration form",
        "Page Layout",
        "Page Titles",
        "CAPTCHA",
        "WYSIWYG editor"
      ],
      "topics": [
        "Certain",
        "registration form",
        "Page Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30533263872407",
      "slug": "cookies-in-certain",
      "title": "Cookies in Certain",
      "url": "/pages/cookies-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30533263872407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30533263872407",
      "description": "Cookies in Certain is a brief PDF guide to the cookies added to registrants’ browsers by the forms and webpages created using Certain, and it highlights essential cookies required for admin-side acces",
      "datePublished": "2026-05-22",
      "keywords": [
        "Cookies in Certain",
        "forms",
        "webpages"
      ],
      "topics": [
        "Cookies in Certain",
        "forms",
        "webpages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518416035479",
      "slug": "create-a-registration",
      "title": "Create a Registration",
      "url": "/pages/create-a-registration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518416035479.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518416035479",
      "description": "Create a Registration: the registration page includes attendee contact information and registration information such as Attendee Type and Status, plus properties like Complete, Badge Printed, On To Do",
      "datePublished": "2025-08-22",
      "keywords": [
        "Create a Registration",
        "registration page",
        "Attendee Type",
        "Status",
        "Contact Information",
        "Event Setup"
      ],
      "topics": [
        "Create a Registration",
        "registration page",
        "Attendee Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686869282967",
      "slug": "copy-registration-form",
      "title": "Copy Registration Form",
      "url": "/pages/copy-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686869282967.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686869282967",
      "description": "Copy Registration Form steps for copying an existing form in an event, including selecting the Form to Copy, naming the new form, setting open and close dates, and proceeding to Setup.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Copy Form",
        "Forms List",
        "Form Copy Confirmation",
        "Setup",
        "Registration form"
      ],
      "topics": [
        "Copy Form",
        "Forms List",
        "Form Copy Confirmation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686813208983",
      "slug": "forms-list",
      "title": "Forms List",
      "url": "/pages/forms-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686813208983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686813208983",
      "description": "Forms List explains what a form is and how to use the Forms List for an event, including actions and the form sections configuration table.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Forms List",
        "form",
        "primary form"
      ],
      "topics": [
        "Forms List",
        "form",
        "primary form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686122945943",
      "slug": "travel-information-event-setup",
      "title": "Travel Information (Event Setup)",
      "url": "/pages/travel-information-event-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686122945943.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686122945943",
      "description": "Certain Event Setup includes a Travel page. The article explains Travel Questions, Custom Travel Questions, Default Travel Dates, and Travel Reservations setup for event planning using Certain.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Travel Information",
        "Event Setup",
        "Travel Questions",
        "Travel Reservations",
        "Custom Travel Questions",
        "Default Travel Dates",
        "Certain"
      ],
      "topics": [
        "Travel Information",
        "Event Setup",
        "Travel Questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686118442647",
      "slug": "financials",
      "title": "Financials",
      "url": "/pages/financials.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686118442647.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686118442647",
      "description": "Financials help for assigning a payment processing account to an event, configuring payment processing options, online payment security options, financial settings, tax code settings, and online payme",
      "datePublished": "2026-05-22",
      "keywords": [
        "payment processing account",
        "transaction limit",
        "Address Verification Service",
        "AVS",
        "Card Security Code",
        "CSC"
      ],
      "topics": [
        "payment processing account",
        "transaction limit",
        "Address Verification Service"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686053804439",
      "slug": "questions",
      "title": "Questions",
      "url": "/pages/questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686053804439.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686053804439",
      "description": "Certain \"Questions\" page creates custom questions for registration forms, Certain Check-In, and more. It includes steps for Select Question Type, Details, Settings, Answer Options, preview, and Displa",
      "datePublished": "2026-05-27",
      "keywords": [
        "custom questions",
        "registration forms",
        "Certain Check-In",
        "Select Question Type"
      ],
      "topics": [
        "custom questions",
        "registration forms",
        "Certain Check-In"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685955479447",
      "slug": "agenda-items-advanced-custom-questions",
      "title": "Agenda Items: Advanced (Custom Questions)",
      "url": "/pages/agenda-items-advanced-custom-questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685955479447.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685955479447",
      "description": "Agenda Items: Advanced (Custom Questions) explains how custom questions are used to collect information about agenda items, including Ticket -type question/answer options and Sel? and Web? cautions.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Agenda Items",
        "Custom Questions",
        "Agenda Section",
        "logic rule",
        "Sel?",
        "Web?"
      ],
      "topics": [
        "Agenda Items",
        "Custom Questions",
        "Agenda Section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571380108055",
      "slug": "extended-display",
      "title": "Extended Display",
      "url": "/pages/extended-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571380108055.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571380108055",
      "description": "Extended Display settings explain Display options for event forms, websites, and emails, including Images and Attributes, HTML Body and Table Attributes, Font Attributes or Classes, and Custom HTML Sh",
      "datePublished": "2026-05-22",
      "keywords": [
        "Extended Display",
        "Display",
        "HTML",
        "CSS",
        "JavaScript",
        "Custom HTML Shell",
        "Certain Platform"
      ],
      "topics": [
        "Extended Display",
        "Display",
        "HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571281863063",
      "slug": "primary-display",
      "title": "Primary Display",
      "url": "/pages/primary-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571281863063.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571281863063",
      "description": "Primary Display defines the look and feel of event forms, websites, and emails by configuring display behavior, colors, fonts, header/footer, and search engines (private) settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Primary Display",
        "Extended Display",
        "Display Setup",
        "Header and Footer",
        "Engines",
        "web crawlability",
        "Certain"
      ],
      "topics": [
        "Primary Display",
        "Extended Display",
        "Display Setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571204759191",
      "slug": "navigation-bar",
      "title": "Navigation Bar",
      "url": "/pages/navigation-bar.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571204759191.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571204759191",
      "description": "Navigation Bar: Display Registration Information row and Display site navigation bar on website, plus position, background color, alignment, tab separator, width, tab font class, and same-height setti",
      "datePublished": "2026-05-22",
      "keywords": [
        "Navigation Bar",
        "Display Registration Information row",
        "Display site navigation bar on website"
      ],
      "topics": [
        "Navigation Bar",
        "Display Registration Information row",
        "Display site navigation bar on website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30532663671703",
      "slug": "site-setup-event-website",
      "title": "Site Setup (Event Website)",
      "url": "/pages/site-setup-event-website.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30532663671703.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30532663671703",
      "description": "Site Setup (Event Website) instructions for creating and configuring event websites, including required login settings, Google Analytics Tracking ID, display fields, and default webpages.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Site Setup (Event Website)",
        "Google Analytics Tracking ID",
        "Display Settings",
        "Event Website"
      ],
      "topics": [
        "Site Setup (Event Website)",
        "Google Analytics Tracking ID",
        "Display Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571186337943",
      "slug": "assets",
      "title": "Assets",
      "url": "/pages/assets.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571186337943.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571186337943",
      "description": "Manage assets such as images, scripts, style sheets and other miscellaneous files for use in your event under Event Assets. Copy file paths for event websites and forms.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Assets",
        "Event Assets",
        "Account Assets",
        "HTML Editor",
        "file path"
      ],
      "topics": [
        "Assets",
        "Event Assets",
        "Account Assets"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504225054487",
      "slug": "event-display-fields",
      "title": "Event Display Fields",
      "url": "/pages/event-display-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504225054487.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504225054487",
      "description": "Use this page to add and edit custom Event Display Fields for configuring event display in Primary Display and Extended Display, available as Dynamic Data Fields (DDFs).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Display Fields",
        "Primary Display",
        "Extended Display",
        "Dynamic Data Fields (DDFs)"
      ],
      "topics": [
        "Event Display Fields",
        "Primary Display",
        "Extended Display"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685902172695",
      "slug": "merchandise-agenda-items",
      "title": "Merchandise (Agenda Items)",
      "url": "/pages/merchandise-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685902172695.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685902172695",
      "description": "Instructions for managing Merchandise (Agenda Items) including Item List, Custom Merchandise Types, and Merchandise Groups & Classifications. Includes import and export notes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Merchandise (Agenda Items)",
        "Item List",
        "Custom Merchandise Types",
        "Merchandise Groups & Classifications"
      ],
      "topics": [
        "Merchandise (Agenda Items)",
        "Item List",
        "Custom Merchandise Types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685779926551",
      "slug": "fees-discounts-agenda-items",
      "title": "Fees & Discounts (Agenda Items)",
      "url": "/pages/fees-discounts-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685779926551.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685779926551",
      "description": "Fees & Discounts (Agenda Items) uses the Agenda > Fees page to adjust amounts attendees pay for an event. It includes fixed fees, discounts, taxes, and surcharges, plus Item List and Custom Fee & Disc",
      "datePublished": "2026-05-22",
      "keywords": [
        "Fees & Discounts (Agenda Items)",
        "Agenda > Fees",
        "Fee items",
        "Custom Fee & Discount Types"
      ],
      "topics": [
        "Fees & Discounts (Agenda Items)",
        "Agenda > Fees",
        "Fee items"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685755069591",
      "slug": "scheduled-agenda-items",
      "title": "Scheduled (Agenda Items)",
      "url": "/pages/scheduled-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685755069591.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685755069591",
      "description": "Scheduled (Agenda Items) explains how to view and manage Scheduled items in Certain events by using Item List or Calendar Grid, then adding Custom Scheduled Types, Groups, Locations, and Tracks.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Scheduled (Agenda Items)",
        "Item List",
        "Calendar Grid",
        "Custom Scheduled Types",
        "Groups, Locations & Tracks"
      ],
      "topics": [
        "Scheduled (Agenda Items)",
        "Item List",
        "Calendar Grid"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685620960407",
      "slug": "attendee-types",
      "title": "Attendee Types",
      "url": "/pages/attendee-types.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685620960407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685620960407",
      "description": "Certain event support article describing Attendee Types, including registration attendee type fields, confirmation text, registration fees, cancellation fees, and available hotel room types.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Attendee Types",
        "registration status",
        "registration fees",
        "cancellation fees",
        "capacity"
      ],
      "topics": [
        "Attendee Types",
        "registration status",
        "registration fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685433587223",
      "slug": "custom-statuses",
      "title": "Custom Statuses",
      "url": "/pages/custom-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685433587223.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685433587223",
      "description": "Custom Statuses page lists custom registration statuses for events. It includes Standard (Default) Registration Statuses, custom status setup fields, and Registration Status Details.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Custom Statuses",
        "registration statuses",
        "Event Dashboard",
        "Registration Status Details"
      ],
      "topics": [
        "Custom Statuses",
        "registration statuses",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685401533591",
      "slug": "event-details-or-add-event",
      "title": "Event Details (or \"Add Event\")",
      "url": "/pages/event-details-or-add-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685401533591.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685401533591",
      "description": "Event Details (or \"Add Event\") documentation for entering event fields such as Event Name, Event Code, Start Date, End Date, Time Zone, Status, Access Token, Tags, External Event ID, Registration Capa",
      "datePublished": "2026-05-27",
      "keywords": [
        "Event Details",
        "Add Event",
        "Certain"
      ],
      "topics": [
        "Event Details",
        "Add Event",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30570708998295",
      "slug": "notification-setup",
      "title": "Notification Setup",
      "url": "/pages/notification-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30570708998295.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30570708998295",
      "description": "Notification Setup explains how to enable email notifications that are sent when attendee types, agenda items, event capacity, room blocks, sessions, or session instances reach threshold percentages o",
      "datePublished": "2026-05-22",
      "keywords": [
        "Notification Setup",
        "email notification",
        "attendee types",
        "agenda items",
        "room blocks",
        "sessions",
        "session instances"
      ],
      "topics": [
        "Notification Setup",
        "email notification",
        "attendee types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30532569728407",
      "slug": "event-websites",
      "title": "Event Websites",
      "url": "/pages/event-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30532569728407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30532569728407",
      "description": "Event Websites describes what an event website is, how the Event Websites page lists active websites for the current event, and how each website’s status, created/modified dates, and actions are shown",
      "datePublished": "2025-05-22",
      "keywords": [
        "Event Websites"
      ],
      "topics": [
        "Event Websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521637743895",
      "slug": "add-or-edit-a-conference-session-in-speaker-and-session-mana",
      "title": "Add or Edit a Conference Session (in Speaker and Session Management)",
      "url": "/pages/add-or-edit-a-conference-session-in-speaker-and-session-mana.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521637743895.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521637743895",
      "description": "How to add or edit a conference session in Speaker and Session Management, including Top-Right Controls, Session Details, Schedules, Session Webinar, and Additional Details fields.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Conference Sessions",
        "Speaker and Session Management",
        "Session Webinar",
        "Session Layout"
      ],
      "topics": [
        "Conference Sessions",
        "Speaker and Session Management",
        "Session Webinar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30506040227351-Choose-Report-Grouping",
      "slug": "choose-report-grouping",
      "title": "Choose Report Grouping",
      "url": "/pages/choose-report-grouping.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30506040227351-Choose-Report-Grouping.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30506040227351-Choose-Report-Grouping",
      "description": "Choose Report Grouping: use the Groups tab to organize report data by summary groups in Printable HTML, Acrobat® PDF, and Printable Excel® and configure group levels, sort order, and date grouping.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choose Report Grouping",
        "Groups tab",
        "Printable HTML",
        "Acrobat® PDF",
        "Printable Excel®",
        "Sort order",
        "Group Dates By"
      ],
      "topics": [
        "Choose Report Grouping",
        "Groups tab",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30506037632279-Pick-Report-Columns-Data-Fields-Supplier-Reports",
      "slug": "pick-report-columns-data-fields-supplier-reports",
      "title": "Pick Report Columns (Data Fields) [Supplier Reports]",
      "url": "/pages/pick-report-columns-data-fields-supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30506037632279-Pick-Report-Columns-Data-Fields-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30506037632279-Pick-Report-Columns-Data-Fields-Supplier-Reports",
      "description": "Instructions for specifying report columns on the Columns page for Supplier Reports, including selecting and re-ordering data fields, sort order, and customizing report column headers.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Supplier Reports",
        "Pick Report Columns",
        "Columns page",
        "Selected Data Fields"
      ],
      "topics": [
        "Supplier Reports",
        "Pick Report Columns",
        "Columns page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30506020594839-Choose-Report-Filters-Suppliers",
      "slug": "choose-report-filters-suppliers",
      "title": "Choose Report Filters (Suppliers)",
      "url": "/pages/choose-report-filters-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30506020594839-Choose-Report-Filters-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30506020594839-Choose-Report-Filters-Suppliers",
      "description": "Learn how to use Date Filters and Advanced Filters to restrict report data for Suppliers, including interval logic, operator meanings, and value entry rules.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choose Report Filters (Suppliers)",
        "Report Filters",
        "Date Filters",
        "Advanced Filters",
        "Suppliers"
      ],
      "topics": [
        "Choose Report Filters (Suppliers)",
        "Report Filters",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505998400535-Select-Report-Subtotals",
      "slug": "select-report-subtotals",
      "title": "Select Report Subtotals",
      "url": "/pages/select-report-subtotals.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505998400535-Select-Report-Subtotals.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505998400535-Select-Report-Subtotals",
      "description": "Select Report Subtotals explains how subtotals display within report groups on Acrobat® PDF and Printable HTML, including Sum, Maximum, Minimum, Average, and record-count options.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Acrobat® PDF",
        "Printable HTML",
        "subtotals",
        "Sum",
        "Maximum",
        "Minimum",
        "Average",
        "grand total number of records"
      ],
      "topics": [
        "Acrobat® PDF",
        "Printable HTML",
        "subtotals"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505994092951-Display-Options-Supplier-Reports",
      "slug": "display-options-supplier-reports",
      "title": "Display Options (Supplier Reports)",
      "url": "/pages/display-options-supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505994092951-Display-Options-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505994092951-Display-Options-Supplier-Reports",
      "description": "Display Options (Supplier Reports): define Supplier Report display and print settings including report format, data format, and print settings such as Report Width, Font Face, and Export formats.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Supplier Reports",
        "Display Options",
        "Report Format",
        "Data Format",
        "Print Settings"
      ],
      "topics": [
        "Supplier Reports",
        "Display Options",
        "Report Format"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505976439703-Copying-a-Supplier-Report",
      "slug": "copying-a-supplier-report",
      "title": "Copying a Supplier Report",
      "url": "/pages/copying-a-supplier-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505976439703-Copying-a-Supplier-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505976439703-Copying-a-Supplier-Report",
      "description": "Copying a Supplier Report wizard steps in Certain help center for creating a new report that varies slightly from an existing one.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Supplier Reports",
        "Copy Report",
        "Report Copy Confirmation"
      ],
      "topics": [
        "Supplier Reports",
        "Copy Report",
        "Report Copy Confirmation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505963087255-Supplier-Reports",
      "slug": "supplier-reports",
      "title": "Supplier Reports",
      "url": "/pages/supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505963087255-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505963087255-Supplier-Reports",
      "description": "Supplier Reports help article with steps to add a new supplier report and copy a supplier report using the Report Copy Wizard, plus Page Details describing Format, Report Name, Description (Report Typ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Supplier Reports",
        "Report Setup",
        "Report Copy Wizard",
        "Actions",
        "Report Name"
      ],
      "topics": [
        "Supplier Reports",
        "Report Setup",
        "Report Copy Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505958276887-Report-Setup-Suppliers",
      "slug": "report-setup-suppliers",
      "title": "Report Setup (Suppliers)",
      "url": "/pages/report-setup-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505958276887-Report-Setup-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505958276887-Report-Setup-Suppliers",
      "description": "Report Setup (Suppliers) explains how to add or edit custom Suppliers reports, including Report Name, Visibility options, and the Suppliers report type behavior.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Suppliers report",
        "Report Setup",
        "visibility",
        "Report Name"
      ],
      "topics": [
        "Suppliers report",
        "Report Setup",
        "visibility"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505953283479-Import-Suppliers",
      "slug": "import-suppliers",
      "title": "Import Suppliers",
      "url": "/pages/import-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505953283479-Import-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505953283479-Import-Suppliers",
      "description": "Import Suppliers Wizard steps for importing tab-delimited text files into the Suppliers database in Certain. Includes Preparing Your Data File for Import, Uploading the Data File, Mapping Import Data ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import Suppliers",
        "Import Suppliers Wizard",
        "tab-delimited text file",
        "Suppliers database"
      ],
      "topics": [
        "Import Suppliers",
        "Import Suppliers Wizard",
        "tab-delimited text file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505951873047-Specify-Custom-Report-Header-and-Footer-Supplier-Reports",
      "slug": "specify-custom-report-header-and-footer-supplier-reports",
      "title": "Specify Custom Report Header and Footer (Supplier Reports)",
      "url": "/pages/specify-custom-report-header-and-footer-supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505951873047-Specify-Custom-Report-Header-and-Footer-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505951873047-Specify-Custom-Report-Header-and-Footer-Supplier-Reports",
      "description": "Use this page to add a custom header and footer to your report using the HTML Editor, with header and footer data field drop-down options and format limits for Printable HTML, Acrobat® PDF, Printable ",
      "datePublished": "2026-05-27",
      "keywords": [
        "Supplier Reports",
        "HTML Editor",
        "Printable HTML",
        "Acrobat® PDF",
        "Printable Excel®",
        "Excel® Spreadsheet",
        "http links"
      ],
      "topics": [
        "Supplier Reports",
        "HTML Editor",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505926271767",
      "slug": "supplier-detail-information",
      "title": "Supplier Detail Information",
      "url": "/pages/supplier-detail-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505926271767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505926271767",
      "description": "Supplier Detail Information explains how to edit a supplier record using standard fields such as Type, Name, Unique Code, Preferred Supplier, Image, Chain, Brand, Web URL, Email, and address fields fo",
      "datePublished": "2026-05-22",
      "keywords": [
        "Supplier Detail Information",
        "Certain Mobile",
        "Suppliers",
        "Venue Information",
        "Hotel Information"
      ],
      "topics": [
        "Supplier Detail Information",
        "Certain Mobile",
        "Suppliers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505851176983",
      "slug": "contacts",
      "title": "Contacts",
      "url": "/pages/contacts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505851176983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505851176983",
      "description": "Maintain event registration contact details. The Contacts page explains where Registration Contact details appear in Forms and Email communications, plus Add, Edit, Delete, Assign, and Edit Contact De",
      "datePublished": "2026-05-27",
      "keywords": [
        "Contacts",
        "event registration contact",
        "Registration Contact",
        "Certain 5.14"
      ],
      "topics": [
        "Contacts",
        "event registration contact",
        "Registration Contact"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685336996887",
      "slug": "setup-dashboard",
      "title": "Setup Dashboard",
      "url": "/pages/setup-dashboard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685336996887.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685336996887",
      "description": "Setup Dashboard explains the planner’s home page for an event, including Details common to both Setup and Registration Dashboards and standard modules like Attendee Types and Statuses, Questions, Agen",
      "datePublished": "2026-05-22",
      "keywords": [
        "Setup Dashboard",
        "Event Dashboard",
        "Plan > Event Setup",
        "Registration View",
        "Email Communications"
      ],
      "topics": [
        "Setup Dashboard",
        "Event Dashboard",
        "Plan > Event Setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522184959383",
      "slug": "reviewers",
      "title": "Reviewers",
      "url": "/pages/reviewers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522184959383.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522184959383",
      "description": "Certain platform support article for Reviewers in Speaker and Session Management, including Quick Tips, Reviewer List filtering, Mass Actions, and Import steps.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewers",
        "Speaker and Session Management",
        "Mass Actions",
        "Import",
        "CSV file"
      ],
      "topics": [
        "Reviewers",
        "Speaker and Session Management",
        "Mass Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521733726487",
      "slug": "speakers-in-speaker-and-session-management",
      "title": "Speakers (in Speaker and Session Management)",
      "url": "/pages/speakers-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521733726487.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521733726487",
      "description": "Speakers (in Speaker and Session Management) includes Quick Tips, Background, Buttons, Speaker List search/filter fields, Speaker Types rules, and Speaker import steps for Excel and CSV.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker and Session Management",
        "Speakers",
        "Speaker List",
        "Speaker Types",
        "Import",
        "CSV"
      ],
      "topics": [
        "Speaker and Session Management",
        "Speakers",
        "Speaker List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517825655191",
      "slug": "check-in-alert-configuration-2",
      "title": "Check-In: Alert Configuration",
      "url": "/pages/check-in-alert-configuration-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517825655191.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517825655191",
      "description": "Instructions to configure VIP alerts for Certain Check-In, including basic configuration, triggers, and contacts.",
      "datePublished": "",
      "keywords": [
        "VIP Alert",
        "Check-In",
        "Alerts",
        "Organizations to Watch",
        "Attendee Types to Watch",
        "Attendees to Watch",
        "Contacts",
        "Create VIP Alert wizard"
      ],
      "topics": [
        "VIP Alert",
        "Check-In",
        "Alerts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517657779991-EXPORT",
      "slug": "export",
      "title": "EXPORT",
      "url": "/pages/export.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517657779991-EXPORT.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517657779991-EXPORT",
      "description": "Define Report Export Actions for reports exported in certain.com. Specify up to three Mass Actions, and export reports automatically or explicitly from the Report Results window using Export Data link",
      "datePublished": "2026-05-22",
      "keywords": [
        "EXPORT",
        "Mass Actions",
        "Report Results",
        "Export Data",
        "Results Window (Formatted HTML)"
      ],
      "topics": [
        "EXPORT",
        "Mass Actions",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517639179799-Pick-Report-Columns-Event-Reports",
      "slug": "pick-report-columns-event-reports",
      "title": "Pick Report Columns (Event Reports)",
      "url": "/pages/pick-report-columns-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517639179799-Pick-Report-Columns-Event-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517639179799-Pick-Report-Columns-Event-Reports",
      "description": "Pick Report Columns (Event Reports): specify Available Data Fields, reorder Selected Data Fields, set Sort Order (Asc, Desc, Custom), and customize column headers and Date formats for the final report",
      "datePublished": "2026-05-22",
      "keywords": [
        "Pick Report Columns",
        "Event Reports",
        "Sort Order",
        "Customize Reports Columns",
        "Editing Columns"
      ],
      "topics": [
        "Pick Report Columns",
        "Event Reports",
        "Sort Order"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517636673175-User-Defined-Column-Details-Event-Reports",
      "slug": "user-defined-column-details-event-reports",
      "title": "User-Defined Column Details (Event Reports)",
      "url": "/pages/user-defined-column-details-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517636673175-User-Defined-Column-Details-Event-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517636673175-User-Defined-Column-Details-Event-Reports",
      "description": "Create user-defined columns for Event Reports by configuring Column Name, Column Definition, Display the first non-blank from, or Combine two or more columns, and add them to Reports > Columns.",
      "datePublished": "2026-05-22",
      "keywords": [
        "User-Defined Column Details",
        "Event Reports",
        "report columns",
        "Columns page",
        "first non-blank"
      ],
      "topics": [
        "User-Defined Column Details",
        "Event Reports",
        "report columns"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517629981975-PAGE-Custom-Report-Header-and-Footer",
      "slug": "page-custom-report-header-and-footer",
      "title": "PAGE (Custom Report Header and Footer)",
      "url": "/pages/page-custom-report-header-and-footer.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517629981975-PAGE-Custom-Report-Header-and-Footer.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517629981975-PAGE-Custom-Report-Header-and-Footer",
      "description": "PAGE (Custom Report Header and Footer) explains how to customize custom report headers and footers for Printable HTML, Acrobat® PDF, Printable Excel®, and Excel® Spreadsheet, including dynamic data fi",
      "datePublished": "2026-05-22",
      "keywords": [
        "PAGE (Custom Report Header and Footer)",
        "custom report",
        "HTML Editor",
        "Acrobat PDF",
        "Excel Spreadsheet"
      ],
      "topics": [
        "PAGE (Custom Report Header and Footer)",
        "custom report",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517623492119-Report-Subtotals",
      "slug": "report-subtotals",
      "title": "Report Subtotals",
      "url": "/pages/report-subtotals.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517623492119-Report-Subtotals.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517623492119-Report-Subtotals",
      "description": "Report Subtotals: Subtotals appear underneath each column selected for display in Adobe PDF, Printable Excel, and Printable HTML, including sum, maximum, minimum, or average.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Report Subtotals",
        "Subtotals",
        "Printable Excel",
        "Printable HTML"
      ],
      "topics": [
        "Report Subtotals",
        "Subtotals",
        "Printable Excel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517613535255-Choose-Report-Filters",
      "slug": "choose-report-filters",
      "title": "Choose Report Filters",
      "url": "/pages/choose-report-filters.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517613535255-Choose-Report-Filters.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517613535255-Choose-Report-Filters",
      "description": "Choose Report Filters explains Date Filters, Standard Filters, Drill-Down Filters, and Advanced Filters for restricting report data.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choose Report Filters",
        "Date Filters",
        "Standard Filters",
        "Drill-Down Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Choose Report Filters",
        "Date Filters",
        "Standard Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517582664727-Agenda-Item-Quantities",
      "slug": "agenda-item-quantities",
      "title": "Agenda Item Quantities",
      "url": "/pages/agenda-item-quantities.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517582664727-Agenda-Item-Quantities.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517582664727-Agenda-Item-Quantities",
      "description": "Agenda Item Quantities explains how the report displays agenda item quantities by choosing Quantity or Quantity Label and setting the label texts for Quantity = 0, 1, 2, and > 2.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Agenda Item Quantities",
        "Quantity",
        "Quantity Label",
        "registrations with agenda items and questions",
        "agenda item quantities"
      ],
      "topics": [
        "Agenda Item Quantities",
        "Quantity",
        "Quantity Label"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517576417047-Choose-Report-Grouping",
      "slug": "choose-report-grouping-2",
      "title": "Choose Report Grouping",
      "url": "/pages/choose-report-grouping-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517576417047-Choose-Report-Grouping.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517576417047-Choose-Report-Grouping",
      "description": "Choose Report Grouping: Groups page organizes report data by summary groups for Printable HTML and Adobe Acrobat® PDF, without affecting Formatted HTML, Excel® Spreadsheet, Comma-Delimited Text, or Ta",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choose Report Grouping",
        "Groups page",
        "Printable HTML",
        "Adobe Acrobat® PDF"
      ],
      "topics": [
        "Choose Report Grouping",
        "Groups page",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517517508759-Display-Options-Event-Reports",
      "slug": "display-options-event-reports",
      "title": "Display Options (Event Reports)",
      "url": "/pages/display-options-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517517508759-Display-Options-Event-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517517508759-Display-Options-Event-Reports",
      "description": "Display Options (Event Reports) page that sets report display and print settings, including Display Format, Report Format, Data Format, and Print Settings for exports like Printable HTML, Printable Ex",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Reports",
        "Display Options",
        "Data Format",
        "Print Settings"
      ],
      "topics": [
        "Event Reports",
        "Display Options",
        "Data Format"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517494760855",
      "slug": "report-list",
      "title": "Report List",
      "url": "/pages/report-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517494760855.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517494760855",
      "description": "Report List explains how to reach event-level Reports/Analyze reporting, run standard and user-defined reports, filter by report group, and use actions like Preview, Edit, Copy, and Delete.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Report List",
        "Reports/Analyze",
        "report group"
      ],
      "topics": [
        "Report List",
        "Reports/Analyze",
        "report group"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571153144983",
      "slug": "display",
      "title": "Display",
      "url": "/pages/display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571153144983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571153144983",
      "description": "Display refers to the look and feel of your event forms, websites and emails. The article lists Assets, Navigation Bar, Primary Display, and Extended Display.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Display",
        "event forms",
        "websites",
        "emails"
      ],
      "topics": [
        "Display",
        "event forms",
        "websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30570704815383",
      "slug": "event-options",
      "title": "Event Options",
      "url": "/pages/event-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30570704815383.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30570704815383",
      "description": "Use the Event Options page to configure event settings. Includes Global Settings, Event Template Settings, Automatic Event Waitlisting, Event Waitlisting Queue, Dynamic Data Field (DDF) Date Format Se",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Options",
        "Global Settings",
        "Automatic Event Waitlisting",
        "Dynamic Data Field (DDF) Date Format Settings",
        "Custom Registration Properties",
        "HTTP Referrer"
      ],
      "topics": [
        "Event Options",
        "Global Settings",
        "Automatic Event Waitlisting"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521115960855",
      "slug": "registration-history-attendee",
      "title": "Registration History (Attendee)",
      "url": "/pages/registration-history-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521115960855.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521115960855",
      "description": "Learn how Certain tracks attendee registration changes in the History area, how to view Registration History, and how to add Registration History Notes.",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Registration History (Attendee)",
        "History",
        "Registration Header"
      ],
      "topics": [
        "Certain",
        "Registration History (Attendee)",
        "History"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516741938327",
      "slug": "profile-history",
      "title": "Profile History",
      "url": "/pages/profile-history.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516741938327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516741938327",
      "description": "Certain tracks changes to a person's profile on the History page. Profile History contains profile changes and emails sent outside events, and it supports viewing items and adding notes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profile History",
        "History page",
        "attendee registration",
        "history record",
        "details for row x"
      ],
      "topics": [
        "Profile History",
        "History page",
        "attendee registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211470-Recommended-Dimensions-for-Extended-Display-Main-Image-Field",
      "slug": "recommended-dimensions-for-extended-display-main-image-field",
      "title": "Recommended Dimensions for Extended Display > Main Image Field",
      "url": "/pages/recommended-dimensions-for-extended-display-main-image-field.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211470-Recommended-Dimensions-for-Extended-Display-Main-Image-Field.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211470-Recommended-Dimensions-for-Extended-Display-Main-Image-Field",
      "description": "Guidance for the Main Image field in Plan > Configure > Display > Extended Display, including default form width 800 pixels, expandable width up to 2500 pixels, and height up to 300 pixels, plus steps",
      "datePublished": "2026-05-22",
      "keywords": [
        "Extended Display",
        "Main Image",
        "Banner image",
        "Custom HTML Shell"
      ],
      "topics": [
        "Extended Display",
        "Main Image",
        "Banner image"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211290-How-to-shorten-a-Form-or-Website-URL",
      "slug": "how-to-shorten-a-form-or-website-url",
      "title": "How to shorten a Form or Website URL",
      "url": "/pages/how-to-shorten-a-form-or-website-url.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211290-How-to-shorten-a-Form-or-Website-URL.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211290-How-to-shorten-a-Form-or-Website-URL",
      "description": "Instructions for shortening a Certain Form URL and Website URL by removing URL portions, plus an alternative Vanity URL option with setup URL forwarding.",
      "datePublished": "2026-05-22",
      "keywords": [
        "shorten a Form URL",
        "Website URL",
        "Vanity URL",
        "URL forwarding"
      ],
      "topics": [
        "shorten a Form URL",
        "Website URL",
        "Vanity URL"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10902052035351-Web-Crawlability-for-Forms-and-Websites-Guide",
      "slug": "web-crawlability-for-forms-and-websites-guide",
      "title": "Web Crawlability (for Forms and Websites) Guide",
      "url": "/pages/web-crawlability-for-forms-and-websites-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10902052035351-Web-Crawlability-for-Forms-and-Websites-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10902052035351-Web-Crawlability-for-Forms-and-Websites-Guide",
      "description": "Guide about event web crawlers visibility. Learn Certain options for crawlability and how to add robots META tags to exclude event websites and forms from being indexed.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Web Crawlability",
        "robots META tag",
        "index",
        "noindex",
        "nofollow",
        "NOFOLLOW"
      ],
      "topics": [
        "Web Crawlability",
        "robots META tag",
        "index"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901605398935",
      "slug": "google-analytics-in-certain-guide",
      "title": "Google Analytics in Certain Guide",
      "url": "/pages/google-analytics-in-certain-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901605398935.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901605398935",
      "description": "Setup guide for Using Google Analytics™ in Certain, including Tracking ID setup, event-level vs website-level IDs, page-specific page-level URLs, and “Certain Google Analytics” disable option.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Google Analytics",
        "Tracking ID",
        "Certain Google Analytics"
      ],
      "topics": [
        "Google Analytics",
        "Tracking ID",
        "Certain Google Analytics"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901405323415",
      "slug": "cookies-in-certain-guide",
      "title": "Cookies in Certain Guide",
      "url": "/pages/cookies-in-certain-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901405323415.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901405323415",
      "description": "This Certain guide explains cookies added by Certain, how to identify cookies in Chrome, Edge, Firefox, Internet Explorer, and Safari, and includes Essential and Non-Essential cookie details for analy",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "cookies",
        "Google Analytics",
        "cookie settings"
      ],
      "topics": [
        "Certain",
        "cookies",
        "Google Analytics"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535625835159-Email-a-group-of-registrations",
      "slug": "email-a-group-of-registrations",
      "title": "Email a group of registrations",
      "url": "/pages/email-a-group-of-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535625835159-Email-a-group-of-registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535625835159-Email-a-group-of-registrations",
      "description": "Instructions for emailing a group of registrations in Certain, including selecting registrants, choosing an email template, editing Email Message fields, previewing, and sending the email.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Email a group of registrations",
        "Email Template",
        "Email Message"
      ],
      "topics": [
        "Email a group of registrations",
        "Email Template",
        "Email Message"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535575281943-Uploading-an-Email-Attachment",
      "slug": "uploading-an-email-attachment",
      "title": "Uploading an Email Attachment",
      "url": "/pages/uploading-an-email-attachment.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535575281943-Uploading-an-Email-Attachment.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535575281943-Uploading-an-Email-Attachment",
      "description": "The Email Attachment screen enables you to upload a file to attach to an email, including the required file path format and the options when the filename already exists.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Uploading an Email Attachment",
        "Email Attachment screen",
        "Browse button",
        "Upload button"
      ],
      "topics": [
        "Uploading an Email Attachment",
        "Email Attachment screen",
        "Browse button"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535553535767",
      "slug": "itinerary-settings-2",
      "title": "Itinerary Settings",
      "url": "/pages/itinerary-settings-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535553535767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535553535767",
      "description": "Itinerary Settings guide for configuring the appearance and content of the Itinerary PDF, including Itinerary Options, page header, layout colors and fonts, layout options, labels, and page footer.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Itinerary Settings",
        "Itinerary PDF",
        "Itinerary Options"
      ],
      "topics": [
        "Itinerary Settings",
        "Itinerary PDF",
        "Itinerary Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535512328215",
      "slug": "event-invoices",
      "title": "Event Invoices",
      "url": "/pages/event-invoices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535512328215.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535512328215",
      "description": "Edit event-level invoice templates here. Workflow: use invoice templates for attendee documentation, expense report receipts, email template attachments, and bulk mass action generation.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Invoices",
        "invoice template",
        "mass action"
      ],
      "topics": [
        "Event Invoices",
        "invoice template",
        "mass action"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535489309079",
      "slug": "printable-confirmations-event-level",
      "title": "Printable Confirmations (Event-Level)",
      "url": "/pages/printable-confirmations-event-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535489309079.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535489309079",
      "description": "Instructions for Printable Confirmations (Event-Level) and Printable Confirmation Template Details, including header content, barcodes, confirmation sections, and generation limits.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Printable Confirmations (Event-Level)",
        "Printable Confirmation Template Details",
        "Barcodes",
        "Report Results"
      ],
      "topics": [
        "Printable Confirmations (Event-Level)",
        "Printable Confirmation Template Details",
        "Barcodes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535423396631-Digital-Events-Email-Templates",
      "slug": "digital-events-email-templates",
      "title": "Digital Events Email Templates",
      "url": "/pages/digital-events-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535423396631-Digital-Events-Email-Templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535423396631-Digital-Events-Email-Templates",
      "description": "Digital Events Email Templates: an email template sent automatically every hour to new registrants for a digital event, with guidance for editing, viewing, join URL handling, Session Catalog auto-logi",
      "datePublished": "2026-05-22",
      "keywords": [
        "Digital Events Email Templates",
        "Digital Events",
        "digital event",
        "Session Catalog",
        "Management Assets",
        "account-level assets"
      ],
      "topics": [
        "Digital Events Email Templates",
        "Digital Events",
        "digital event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535368995223-Scheduled-Emails",
      "slug": "scheduled-emails",
      "title": "Scheduled Emails",
      "url": "/pages/scheduled-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535368995223-Scheduled-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535368995223-Scheduled-Emails",
      "description": "Scheduled Emails page help for Certain. It explains where the page appears when the Scheduled Emails module is enabled, lists active scheduled email fields, and covers how copied events start with an ",
      "datePublished": "2025-05-22",
      "keywords": [
        "Scheduled Emails",
        "Communications",
        "Communication > Email Templates",
        "Schedule Settings"
      ],
      "topics": [
        "Scheduled Emails",
        "Communications",
        "Communication > Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30534843306903-Reviewer-Email-Templates",
      "slug": "reviewer-email-templates",
      "title": "Reviewer Email Templates",
      "url": "/pages/reviewer-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534843306903-Reviewer-Email-Templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30534843306903-Reviewer-Email-Templates",
      "description": "Reviewer Email Templates are available only when Speaker and Session Management and Conference Sessions are enabled. The page explains reviewer email templates, fields, From/Reply To behavior, and att",
      "datePublished": "2026-05-22",
      "keywords": [
        "Reviewer Email Templates",
        "Speaker and Session Management",
        "Conference Sessions",
        "Sendgrid",
        "SPF (Sender Policy Framework)",
        "HTML Editor"
      ],
      "topics": [
        "Reviewer Email Templates",
        "Speaker and Session Management",
        "Conference Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30534815697815-Speaker-Email-Templates",
      "slug": "speaker-email-templates",
      "title": "Speaker Email Templates",
      "url": "/pages/speaker-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534815697815-Speaker-Email-Templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30534815697815-Speaker-Email-Templates",
      "description": "Speaker Email Templates for Certain’s Speaker and Session Management. Covers email template access, list actions, Email Template Name, From, Reply To, Append, Subject, Message, Enable Editor?, Display",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker Email Templates",
        "Speaker and Session Management",
        "Sendgrid",
        "SPF",
        "HTML Editor"
      ],
      "topics": [
        "Speaker Email Templates",
        "Speaker and Session Management",
        "Sendgrid"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30534697724823",
      "slug": "email-templates",
      "title": "Email Templates",
      "url": "/pages/email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534697724823.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30534697724823",
      "description": "Certain platform support article describing Email Templates for events, including Registration, Speakers, Reviewer, and Session Reminder templates and Schedule Settings for sending emails.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Email Templates",
        "Scheduled Emails",
        "Registration",
        "Speakers",
        "Reviewer",
        "Session Reminder"
      ],
      "topics": [
        "Certain",
        "Email Templates",
        "Scheduled Emails"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_17648169619607-Removing-extra-bullet-points-when-using-Content-Block-on-email-templates",
      "slug": "removing-extra-bullet-points-when-using-content-block-on-ema",
      "title": "Removing extra bullet points when using Content Block on email templates",
      "url": "/pages/removing-extra-bullet-points-when-using-content-block-on-ema.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_17648169619607-Removing-extra-bullet-points-when-using-Content-Block-on-email-templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/17648169619607-Removing-extra-bullet-points-when-using-Content-Block-on-email-templates",
      "description": "Content Blocks can show extra blank bullet points in Outlook. Add the following HTML code after the bullet points in the Custom Block so Outlook does not display an extra bullet point.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Content Block",
        "email templates",
        "Outlook",
        "Microsoft Word",
        "Custom Block"
      ],
      "topics": [
        "Content Block",
        "email templates",
        "Outlook"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10900224272663-Dynamic-Emails-Guide",
      "slug": "dynamic-emails-guide",
      "title": "Dynamic Emails Guide",
      "url": "/pages/dynamic-emails-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10900224272663-Dynamic-Emails-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900224272663-Dynamic-Emails-Guide",
      "description": "This guide explains how to use Content Blocks and Display Rules to create email templates with content displayed dynamically based on registration values, such as attendee type or registration status.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Content Blocks",
        "Display Rules",
        "dynamic emails"
      ],
      "topics": [
        "Content Blocks",
        "Display Rules",
        "dynamic emails"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10900283746839",
      "slug": "scheduling-emails-guide-2",
      "title": "Scheduling Emails Guide",
      "url": "/pages/scheduling-emails-guide-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10900283746839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900283746839",
      "description": "Scheduling Emails Guide for Certain Platform explains how to enable Scheduled Emails, configure Schedule Settings, define FILTERS, and review List of Active Scheduled Emails in Promote > Communication",
      "datePublished": "2026-05-22",
      "keywords": [
        "Scheduling Emails Guide",
        "Scheduled Emails",
        "Email Templates",
        "FILTERS",
        "Scheduled Emails feature",
        "List of Active Scheduled Emails"
      ],
      "topics": [
        "Scheduling Emails Guide",
        "Scheduled Emails",
        "Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522423394199-Speaker-and-Session-Management-User-Guide",
      "slug": "speaker-and-session-management-user-guide-2",
      "title": "Speaker and Session Management User Guide",
      "url": "/pages/speaker-and-session-management-user-guide-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522423394199-Speaker-and-Session-Management-User-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522423394199-Speaker-and-Session-Management-User-Guide",
      "description": "The Speaker and Session Management User Guide is an illustrated PDF document describing how to manage Sessions and Speakers in an event. Enable the Speaker and Session Management Module in Plan > Conf",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker and Session Management User Guide",
        "Speaker and Session Management Module",
        "Sessions",
        "Speakers",
        "Functional Areas Needed by This Event"
      ],
      "topics": [
        "Speaker and Session Management User Guide",
        "Speaker and Session Management Module",
        "Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522395818775-Event-Session-and-Speaker-Summary-Report",
      "slug": "event-session-and-speaker-summary-report",
      "title": "Event Session and Speaker Summary Report",
      "url": "/pages/event-session-and-speaker-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522395818775-Event-Session-and-Speaker-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522395818775-Event-Session-and-Speaker-Summary-Report",
      "description": "Event Session and Speaker Summary Report is a summary list of all qualified sessions and their speakers, exporting to Excel and available when Speaker and Session Management is enabled in Plan > Confi",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Session and Speaker Summary Report",
        "Session Management",
        "Speaker and Session Management",
        "Excel"
      ],
      "topics": [
        "Event Session and Speaker Summary Report",
        "Session Management",
        "Speaker and Session Management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522386985111-Sessions-Report",
      "slug": "sessions-report",
      "title": "Sessions Report",
      "url": "/pages/sessions-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522386985111-Sessions-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522386985111-Sessions-Report",
      "description": "A detailed list of all sessions in the event, showing the information set up on Manage > Speakers and Sessions > Sessions, with an export-to-Excel option and module availability note.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Sessions Report",
        "Speaker and Session Management",
        "Sessions",
        "Excel",
        "Event Session Summary Reports"
      ],
      "topics": [
        "Sessions Report",
        "Speaker and Session Management",
        "Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522381180183-Event-Session-Status-Summary-Report",
      "slug": "event-session-status-summary-report",
      "title": "Event Session Status Summary Report",
      "url": "/pages/event-session-status-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522381180183-Event-Session-Status-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522381180183-Event-Session-Status-Summary-Report",
      "description": "Event Session Status Summary Report is a report that summarizes attendees registered per session instance, lists session status fields (Registered, Cancelled, Waitlisted, Attended, No Show), and can b",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Session Status Summary Report",
        "Excel",
        "session instance",
        "Registered",
        "Waitlisted",
        "Attended",
        "No Show",
        "Report Results"
      ],
      "topics": [
        "Event Session Status Summary Report",
        "Excel",
        "session instance"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522380245015-Event-Session-Summary-Report",
      "slug": "event-session-summary-report",
      "title": "Event Session Summary Report",
      "url": "/pages/event-session-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522380245015-Event-Session-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522380245015-Event-Session-Summary-Report",
      "description": "Event Session Summary Report provides a summary of selected event session instances by attendees, including Registered, Balance Due, Pending, Cancelled, Total, and Collected.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Session Summary Report",
        "Speaker and Session Management",
        "Excel",
        "Report Results"
      ],
      "topics": [
        "Event Session Summary Report",
        "Speaker and Session Management",
        "Excel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522374824983-Speakers-Report",
      "slug": "speakers-report",
      "title": "Speakers Report",
      "url": "/pages/speakers-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522374824983-Speakers-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522374824983-Speakers-Report",
      "description": "Speakers Report is a detailed list of all speakers assigned to an event, showing speaker profile, bio, abstract, and whether speaker agreement and profile pictures have been uploaded. Export to Excel.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speakers Report",
        "Speaker and Session Management",
        "Excel export",
        "event speakers",
        "speaker agreement",
        "profile pictures"
      ],
      "topics": [
        "Speakers Report",
        "Speaker and Session Management",
        "Excel export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522020252951",
      "slug": "session-layout-in-speaker-and-session-management",
      "title": "Session Layout (in Speaker and Session Management)",
      "url": "/pages/session-layout-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522020252951.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522020252951",
      "description": "Configure the layout of the Sessions page for Simple Sessions and Conference Sessions in Speaker and Session Management, including field lists and Auto-Publish behavior.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Session Layout",
        "Speaker and Session Management",
        "Sessions page",
        "Simple Sessions",
        "Conference Sessions"
      ],
      "topics": [
        "Session Layout",
        "Speaker and Session Management",
        "Sessions page"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521707264279",
      "slug": "session-export-in-speaker-and-session-management",
      "title": "Session Export (in Speaker and Session Management)",
      "url": "/pages/session-export-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521707264279.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521707264279",
      "description": "Session Export (in Speaker and Session Management): steps to export sessions from Sessions and download CSV or Excel. Any multi-value field like Speakers exports in a single column using | (pipe) char",
      "datePublished": "2026-05-27",
      "keywords": [
        "Session Export",
        "Speaker and Session Management",
        "Sessions",
        "Export",
        "Import",
        "CSV",
        "Excel"
      ],
      "topics": [
        "Session Export",
        "Speaker and Session Management",
        "Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521671263639",
      "slug": "session-mass-actions-in-speaker-and-session-management",
      "title": "Session Mass Actions (in Speaker and Session Management)",
      "url": "/pages/session-mass-actions-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521671263639.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521671263639",
      "description": "Session Mass Actions (in Speaker and Session Management) explains Mass Actions for selected sessions, including Publish to Attendee Types, Session Status, Track, Type, Session Level, Override Capacity",
      "datePublished": "2026-05-27",
      "keywords": [
        "Session Mass Actions",
        "Mass Actions",
        "Speaker and Session Management",
        "Sessions",
        "Publish to Attendee Types"
      ],
      "topics": [
        "Session Mass Actions",
        "Mass Actions",
        "Speaker and Session Management"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521663170327",
      "slug": "session-import-in-speaker-and-session-management",
      "title": "Session Import (in Speaker and Session Management)",
      "url": "/pages/session-import-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521663170327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521663170327",
      "description": "Session Import (in Speaker and Session Management): import sessions using Excel or CSV, required fields, validation rules, Tags/Sub-Tracks setup, speaker Username mapping, and updating existing sessio",
      "datePublished": "",
      "keywords": [
        "Session Import",
        "Speaker and Session Management",
        "Excel",
        "CSV",
        "Session Code",
        "Session Name",
        "Type"
      ],
      "topics": [
        "Session Import",
        "Speaker and Session Management",
        "Excel"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521615623319",
      "slug": "session-add-or-edit-in-speaker-and-session-management",
      "title": "Session: Add or Edit (in Speaker and Session Management)",
      "url": "/pages/session-add-or-edit-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521615623319.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521615623319",
      "description": "This page explains how Speaker and Session Management session add or edit works, and how the Session Layout (Standard/Simple Sessions or Conference Sessions) determines what you see and can do.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Speaker and Session Management",
        "Session Layout",
        "Standard/Simple Sessions",
        "Conference Sessions"
      ],
      "topics": [
        "Speaker and Session Management",
        "Session Layout",
        "Standard/Simple Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521461358743",
      "slug": "sessions-in-speaker-and-session-management",
      "title": "Sessions (in Speaker and Session Management)",
      "url": "/pages/sessions-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521461358743.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521461358743",
      "description": "Help center article for Sessions (in Speaker and Session Management) covering Quick Tips, Buttons, Session List (/ Filter), SESSIONS (list), INSTANCES (list), SCHEDULER (grid), Session Types, and Sess",
      "datePublished": "2026-05-27",
      "keywords": [
        "Sessions (in Speaker and Session Management)",
        "Speaker and Session Management",
        "Session List",
        "SCHEDULER",
        "Session Types",
        "Session Levels"
      ],
      "topics": [
        "Sessions (in Speaker and Session Management)",
        "Speaker and Session Management",
        "Session List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521346085655",
      "slug": "badges-in-badges-v2",
      "title": "Badges (in Badges V2)",
      "url": "/pages/badges-in-badges-v2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521346085655.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521346085655",
      "description": "Badges (in Badges V2): printing badges, saving attendee badge layout settings, configuring badge layouts, selecting Avery templates, adding fields, and setting up barcodes, logos, and profile pictures",
      "datePublished": "2026-05-22",
      "keywords": [
        "Badges V 2",
        "badge layout",
        "Avery templates",
        "barcodes",
        "profile picture"
      ],
      "topics": [
        "Badges V 2",
        "badge layout",
        "Avery templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521119045655",
      "slug": "travel-information-attendee",
      "title": "Travel Information (Attendee)",
      "url": "/pages/travel-information-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521119045655.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521119045655",
      "description": "Travel Information (Attendee) help content describing Travel Module availability, Travel Preferences, Traveler Information, Flights, and Individual Flights for an attendee’s travel arrangements.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Travel Information (Attendee)",
        "Travel Module",
        "Flights",
        "Individual Flights"
      ],
      "topics": [
        "Travel Information (Attendee)",
        "Travel Module",
        "Flights"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521092827031",
      "slug": "email-attendee",
      "title": "Email (Attendee)",
      "url": "/pages/email-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521092827031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521092827031",
      "description": "Email (Attendee) help page that explains how to access Email from Event > Manage > Registrations, select an Email Template, edit Email Message fields, preview the email, and send it.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Email (Attendee)",
        "Send Email NOW",
        "Email Template",
        "registrant",
        "Preview"
      ],
      "topics": [
        "Email (Attendee)",
        "Send Email NOW",
        "Email Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521060746391",
      "slug": "agenda-attendee",
      "title": "Agenda (Attendee)",
      "url": "/pages/agenda-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521060746391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521060746391",
      "description": "Certain registration tools: Agenda (Attendee) page content includes the Registration Header, Personal Agenda, Agenda Item Information, and Agenda Item Guest List.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Agenda (Attendee)",
        "Certain",
        "registration form",
        "Agenda Item Information",
        "Agenda Guest List"
      ],
      "topics": [
        "Agenda (Attendee)",
        "Certain",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518439794327",
      "slug": "attendee-overview",
      "title": "Attendee Overview",
      "url": "/pages/attendee-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518439794327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518439794327",
      "description": "Certain Support Center article describing how the Attendee Overview page shows attendee details and how to use One Click Actions like Print Name Badge, Print Itinerary, and Substitute Registration.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Attendee Overview",
        "Certain",
        "Registrations"
      ],
      "topics": [
        "Attendee Overview",
        "Certain",
        "Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518303326359",
      "slug": "query-find-registrations",
      "title": "Query (Find) Registrations",
      "url": "/pages/query-find-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518303326359.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518303326359",
      "description": "Query (Find) Registrations page: find one or more registrants using detailed searches. Includes how to use the Query Registrations page plus Filters, Standard Filters, and Date Filters.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Query (Find) Registrations",
        "Filters",
        "Standard Filters",
        "Date Filters",
        "registrants"
      ],
      "topics": [
        "Query (Find) Registrations",
        "Filters",
        "Standard Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521054969111",
      "slug": "attendee-profile",
      "title": "Attendee Profile",
      "url": "/pages/attendee-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521054969111.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521054969111",
      "description": "Attendee Profile page includes contact information and registration details such as Attendee Type and status. It also documents how administrators reach and edit these fields.",
      "datePublished": "2025-05-27",
      "keywords": [
        "Attendee Profile",
        "Registration Information",
        "Attendee Type",
        "Status",
        "GDPR",
        "Digital Events"
      ],
      "topics": [
        "Attendee Profile",
        "Registration Information",
        "Attendee Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518395116823",
      "slug": "import-update-registrations",
      "title": "Import/Update Registrations",
      "url": "/pages/import-update-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518395116823.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518395116823",
      "description": "Steps in the Registration Import Wizard for Import/Update Registrations, including preparing the data file, uploading, mapping fields, setting Import Options, and confirming and completing import.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import/Update Registrations",
        "Registration Import Wizard",
        "Certain"
      ],
      "topics": [
        "Import/Update Registrations",
        "Registration Import Wizard",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518387605527",
      "slug": "import-registration-agenda",
      "title": "Import Registration Agenda",
      "url": "/pages/import-registration-agenda.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518387605527.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518387605527",
      "description": "Import Registration Agenda explains how to assign, update and cancel non-fee-based agenda items on existing registrations using Registrations > Import and the Registration Agenda Import Wizard.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import Registration Agenda",
        "Registration Agenda Import Wizard",
        "Registrations > Import"
      ],
      "topics": [
        "Import Registration Agenda",
        "Registration Agenda Import Wizard",
        "Registrations > Import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518359601559",
      "slug": "import-registration-session-instances",
      "title": "Import Registration Session Instances",
      "url": "/pages/import-registration-session-instances.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518359601559.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518359601559",
      "description": "Import Registration Session Instances instructions for assigning, updating, and canceling sessions on existing registrations via Registrations > Import, including prerequisites, data file columns, map",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import Registration Session Instances",
        "Registrations > Import",
        "Registration Code",
        "Session Code",
        "Instance Code",
        "Registration Session Status"
      ],
      "topics": [
        "Import Registration Session Instances",
        "Registrations > Import",
        "Registration Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518367130519",
      "slug": "import-registration-data",
      "title": "Import Registration Data",
      "url": "/pages/import-registration-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518367130519.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518367130519",
      "description": "Administrators and Event Builders can import registrations, registration agenda items, or registration session instances into the registrations database for an event, including updates to existing reg",
      "datePublished": "2026-05-22",
      "keywords": [
        "Import Registration Data",
        "registrations database",
        "CSV",
        "Excel",
        "Marketo",
        "Eloqua",
        "Salesforce"
      ],
      "topics": [
        "Import Registration Data",
        "registrations database",
        "CSV"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518314006295",
      "slug": "all-registrations-by-status",
      "title": "All Registrations By Status",
      "url": "/pages/all-registrations-by-status.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518314006295.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518314006295",
      "description": "The standard summary report All Registrations By Status shows the number of complete and incomplete registrations for an event, grouped by registration status, with pie charts and a report table.",
      "datePublished": "2026-05-22",
      "keywords": [
        "All Registrations By Status",
        "pie charts",
        "report table",
        "registration statuses",
        "Complete",
        "Incomplete"
      ],
      "topics": [
        "All Registrations By Status",
        "pie charts",
        "report table"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518283711895",
      "slug": "completed-registrations-by-attendee-type",
      "title": "Completed Registrations by Attendee Type",
      "url": "/pages/completed-registrations-by-attendee-type.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518283711895.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518283711895",
      "description": "Completed Registrations by Attendee Type summary report on the Event Dashboard. It includes a bar chart, a pie chart, and a report table. Charts or Graphical View and Table or Tabular View allow expor",
      "datePublished": "2026-05-27",
      "keywords": [
        "Event Dashboard",
        "attendee type",
        "Completed Registrations by Attendee Type",
        "Excel",
        "bar chart",
        "pie chart",
        "report table"
      ],
      "topics": [
        "Event Dashboard",
        "attendee type",
        "Completed Registrations by Attendee Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518257349271",
      "slug": "registration-dashboard",
      "title": "Registration Dashboard",
      "url": "/pages/registration-dashboard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518257349271.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518257349271",
      "description": "Registration Dashboard access, common Setup and Registration Dashboard details, available actions (Find, Add Registration, Import, Assign Roles), and the charts and tables sections for registrations m",
      "datePublished": "2026-05-22",
      "keywords": [
        "Registration Dashboard",
        "Event Dashboard",
        "Setup Dashboard",
        "Registrations",
        "Assign Roles",
        "Import"
      ],
      "topics": [
        "Registration Dashboard",
        "Event Dashboard",
        "Setup Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518250500631",
      "slug": "event-dashboard",
      "title": "Event Dashboard",
      "url": "/pages/event-dashboard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518250500631.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518250500631",
      "description": "Event Dashboard page that explains access paths, Setup Dashboard vs Registration Dashboard switching, shared header and event details behavior, and buttons for Find, Add Registration, Import, Import S",
      "datePublished": "2026-05-27",
      "keywords": [
        "Event Dashboard",
        "Setup Dashboard",
        "Registration Dashboard"
      ],
      "topics": [
        "Event Dashboard",
        "Setup Dashboard",
        "Registration Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517801175575-Check-In-Create-VIP-Alert-wizard",
      "slug": "check-in-create-vip-alert-wizard",
      "title": "Check-In: Create VIP Alert (wizard)",
      "url": "/pages/check-in-create-vip-alert-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517801175575-Check-In-Create-VIP-Alert-wizard.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517801175575-Check-In-Create-VIP-Alert-wizard",
      "description": "This wizard opens when you click Add New on the Alert configuration page to create a VIP alert in Certain Check-In by filtering Organizations and/or Attendee Types and selecting attendees and alert co",
      "datePublished": "2025-06-22",
      "keywords": [
        "Certain Check-In",
        "VIP alert",
        "Alert configuration",
        "wizard"
      ],
      "topics": [
        "Certain Check-In",
        "VIP alert",
        "Alert configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517755928983",
      "slug": "kiosk-configuration",
      "title": "Kiosk Configuration",
      "url": "/pages/kiosk-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517755928983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517755928983",
      "description": "Certain Kiosk Kiosk Configuration for survey mode questions and custom kiosk messages, including Survey Question Configuration and Show these Questions in Kiosk Survey Mode.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Kiosk",
        "Kiosk Configuration",
        "survey mode",
        "profile questions",
        "registration questions"
      ],
      "topics": [
        "Certain Kiosk",
        "Kiosk Configuration",
        "survey mode"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517740524695-Check-In-Profile-Configuration",
      "slug": "check-in-profile-configuration",
      "title": "Check-In: Profile Configuration",
      "url": "/pages/check-in-profile-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517740524695-Check-In-Profile-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517740524695-Check-In-Profile-Configuration",
      "description": "Certain Check-In profile fields configuration page for customizing the Attendee Profile screen in the Certain Check-In app. Baseline Fields and Additional Profile Fields instructions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Check-In",
        "Check-In",
        "Attendee Profile",
        "Profile Configuration"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In",
        "Attendee Profile"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517690920983-Check-In-Basic-Configuration",
      "slug": "check-in-basic-configuration",
      "title": "Check-In: Basic Configuration",
      "url": "/pages/check-in-basic-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517690920983-Check-In-Basic-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517690920983-Check-In-Basic-Configuration",
      "description": "Check-In: Basic Configuration explains Certain Check-In Basic settings for Temporary Access Code, check-in registration statuses, check balance warnings, On-Demand Badge printing, walk-ins, and guest ",
      "datePublished": "2026-05-27",
      "keywords": [
        "Check-In",
        "Certain Check-In",
        "Temporary Access Code",
        "On-Demand Badge",
        "Guest List"
      ],
      "topics": [
        "Check-In",
        "Certain Check-In",
        "Temporary Access Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517670734871-Check-In-Session-Configuration",
      "slug": "check-in-session-configuration",
      "title": "Check-In: Session Configuration",
      "url": "/pages/check-in-session-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517670734871-Check-In-Session-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517670734871-Check-In-Session-Configuration",
      "description": "Check-In: Session Configuration explains how to customize Certain Check-In session check-ins, including walk-ins and session capacity behavior.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Check-In",
        "Check-In Session Configuration",
        "walk-ins",
        "session capacity"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In Session Configuration",
        "walk-ins"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517728105623",
      "slug": "check-in-question-configuration",
      "title": "Check-In: Question Configuration",
      "url": "/pages/check-in-question-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517728105623.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517728105623",
      "description": "Certain Check-In question configuration instructions. Use “Show these Questions in Check-In” to add up to 20 custom profile questions and registration questions, edit labels, reorder questions, and se",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Check-In",
        "Check-In",
        "Question Configuration",
        "profile questions",
        "registration questions"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In",
        "Question Configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517474819223-Custom-Report-Header-and-Footer-Profile-Reports",
      "slug": "custom-report-header-and-footer-profile-reports",
      "title": "Custom Report Header and Footer (Profile Reports)",
      "url": "/pages/custom-report-header-and-footer-profile-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517474819223-Custom-Report-Header-and-Footer-Profile-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517474819223-Custom-Report-Header-and-Footer-Profile-Reports",
      "description": "Specify Custom Report Header and Footer for Profile reports, including supported output formats, HTML Editor customization, header and footer data fields, and PDF image upload guidance.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profile reports",
        "HTML Editor",
        "Printable HTML",
        "Acrobat PDF",
        "Printable Excel",
        "Excel Spreadsheet",
        "header",
        "footer"
      ],
      "topics": [
        "Profile reports",
        "HTML Editor",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517463475223-Choose-Report-Filters-Profiles",
      "slug": "choose-report-filters-profiles",
      "title": "Choose Report Filters (Profiles)",
      "url": "/pages/choose-report-filters-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517463475223-Choose-Report-Filters-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517463475223-Choose-Report-Filters-Profiles",
      "description": "Choose Report Filters (Profiles) for Profiles reports. Use Date Filters and Advanced Filters to restrict returned report data using operators like equals (=) and contains.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles",
        "Report Filters",
        "Date Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Profiles",
        "Report Filters",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517429078807-Select-Report-Subtotals-Profiles",
      "slug": "select-report-subtotals-profiles",
      "title": "Select Report Subtotals (Profiles)",
      "url": "/pages/select-report-subtotals-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517429078807-Select-Report-Subtotals-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517429078807-Select-Report-Subtotals-Profiles",
      "description": "Subtotals can be displayed on printable report formats: Adobe PDF and Printable HTML. Configure Sum, Maximum, Minimum, or Average and options like Display number of records next to each group.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles",
        "Adobe PDF",
        "Printable HTML",
        "Sum",
        "Maximum",
        "Minimum",
        "Average"
      ],
      "topics": [
        "Profiles",
        "Adobe PDF",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517415398935-Pick-Report-Columns-Profiles",
      "slug": "pick-report-columns-profiles",
      "title": "Pick Report Columns (Profiles)",
      "url": "/pages/pick-report-columns-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517415398935-Pick-Report-Columns-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517415398935-Pick-Report-Columns-Profiles",
      "description": "Pick Report Columns (Profiles) describes the Columns page for selecting Available Data Fields, ordering Selected Data Fields, setting Sort Order, and customizing column headers with Customize Reports ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Pick Report Columns (Profiles)",
        "Columns page",
        "Sort Order",
        "Customize Reports Columns"
      ],
      "topics": [
        "Pick Report Columns (Profiles)",
        "Columns page",
        "Sort Order"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517412044183-Choose-Report-Grouping-Profiles",
      "slug": "choose-report-grouping-profiles",
      "title": "Choose Report Grouping (Profiles)",
      "url": "/pages/choose-report-grouping-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517412044183-Choose-Report-Grouping-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517412044183-Choose-Report-Grouping-Profiles",
      "description": "Choose Report Grouping (Profiles) explains the Groups page for organizing printable report data using summary groups in Printable HTML, Acrobat® PDF, and Printable Excel®.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Choose Report Grouping (Profiles)",
        "Groups",
        "Printable HTML",
        "Acrobat PDF",
        "Printable Excel"
      ],
      "topics": [
        "Choose Report Grouping (Profiles)",
        "Groups",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517364161559-Report-Display-Options-Profiles",
      "slug": "report-display-options-profiles",
      "title": "Report Display Options (Profiles)",
      "url": "/pages/report-display-options-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517364161559-Report-Display-Options-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517364161559-Report-Display-Options-Profiles",
      "description": "Certain platform help page describing Report Display Options (Profiles), including Display Format, Report Format, Data Format, and Print Settings for Profile reports such as Export to CSV and Export t",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Profile report",
        "Report Results Window",
        "Formatted HTML",
        "Printable Excel",
        "Acrobat PDF"
      ],
      "topics": [
        "Certain",
        "Profile report",
        "Report Results Window"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517333521687-Copying-a-Profiles-Report",
      "slug": "copying-a-profiles-report",
      "title": "Copying a Profiles Report",
      "url": "/pages/copying-a-profiles-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517333521687-Copying-a-Profiles-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517333521687-Copying-a-Profiles-Report",
      "description": "Copying a Profiles Report wizard steps for creating a new report by copying an existing Profiles report.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profiles report",
        "Copy Report",
        "Reports list"
      ],
      "topics": [
        "Profiles report",
        "Copy Report",
        "Reports list"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516703090839",
      "slug": "profile-overview",
      "title": "Profile Overview",
      "url": "/pages/profile-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516703090839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516703090839",
      "description": "Profile Overview explains how Profiles work and how to view Contact, Integration – External Ids, Event Registrations, and History for a read-only profile record in the Certain support center.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Profile Overview",
        "Profiles",
        "Event Registrations"
      ],
      "topics": [
        "Profile Overview",
        "Profiles",
        "Event Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516674754967",
      "slug": "search-profiles",
      "title": "Search Profiles",
      "url": "/pages/search-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516674754967.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516674754967",
      "description": "Search Profiles page instructions for Contact Filters and Date Filters, including Columns, Operator, Value, and Start Date/Time and End Date/Time for profile database searches.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Profiles",
        "Search Profiles",
        "Contact Filters",
        "Date Filters"
      ],
      "topics": [
        "Profiles",
        "Search Profiles",
        "Contact Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516652176151",
      "slug": "profile-list",
      "title": "Profile List",
      "url": "/pages/profile-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516652176151.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516652176151",
      "description": "This page lists the profiles in the current account. It defines what a “Profile” is and explains how to add, find, import from Salesforce, and edit profile records.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Profile List",
        "Profile",
        "Find Profiles",
        "Import Profiles",
        "Profile Overview"
      ],
      "topics": [
        "Profile List",
        "Profile",
        "Find Profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516660095767",
      "slug": "create-a-new-profile-or-edit-a-profile",
      "title": "Create a New Profile, or Edit a Profile",
      "url": "/pages/create-a-new-profile-or-edit-a-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516660095767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516660095767",
      "description": "Steps to create or modify a profile record, including Contact Information, Contact Details, Mailing Address, Additional Info, and Billing & Shipping Address fields, plus the Profile Notes warning.",
      "datePublished": "2026-05-27",
      "keywords": [
        "profile",
        "GDPR",
        "PII",
        "Dynamic Data Field (DDF)",
        "Credit Card information",
        "Notes field"
      ],
      "topics": [
        "profile",
        "GDPR",
        "PII"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505870481175",
      "slug": "russian-data-privacy",
      "title": "Russian Data Privacy",
      "url": "/pages/russian-data-privacy.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505870481175.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505870481175",
      "description": "Russian Data Privacy is available only if the Data Privacy Module and its Russian Data Privacy sub-module are enabled for the account. Configure policy, service auth, event triggers, field mappings, a",
      "datePublished": "2025-05-22",
      "keywords": [
        "Russian Data Privacy",
        "Data Privacy Module",
        "Privacy Compliance"
      ],
      "topics": [
        "Russian Data Privacy",
        "Data Privacy Module",
        "Privacy Compliance"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505861921303",
      "slug": "profile-anonymization",
      "title": "Profile Anonymization",
      "url": "/pages/profile-anonymization.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505861921303.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505861921303",
      "description": "Profile Anonymization is a process that removes personally identifiable information (PII) from profiles and retains behavioral information, including audit reporting for changed records under GDPR.",
      "datePublished": "2026-05-22",
      "keywords": [
        "GDPR",
        "Data Privacy Module",
        "Profile Anonymization",
        "PII",
        "audit report"
      ],
      "topics": [
        "GDPR",
        "Data Privacy Module",
        "Profile Anonymization"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505716890135",
      "slug": "security-settings",
      "title": "Security Settings",
      "url": "/pages/security-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505716890135.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505716890135",
      "description": "Certain Security Settings page describing Account Settings session timeout and password expiration, Full CC Number Access behavior under PCI Compliance, and other email and analytics options such as D",
      "datePublished": "2026-05-27",
      "keywords": [
        "Security Settings",
        "PCI Compliance",
        "DMARC",
        "SPF",
        "DKIM",
        "Google Analytics",
        "CKeditor"
      ],
      "topics": [
        "Security Settings",
        "PCI Compliance",
        "DMARC"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505670786071",
      "slug": "printable-confirmations-account-level-templates",
      "title": "Printable Confirmations (Account-Level Templates)",
      "url": "/pages/printable-confirmations-account-level-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505670786071.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505670786071",
      "description": "Printable Confirmations (Account-Level Templates) account-level templates and HTML editor fields for confirmation header, barcode options, introduction, closing, footer, and printable confirmation sec",
      "datePublished": "2026-05-22",
      "keywords": [
        "Printable Confirmations",
        "Account-Level Templates",
        "HTML editor",
        "multi-page list"
      ],
      "topics": [
        "Printable Confirmations",
        "Account-Level Templates",
        "HTML editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505664804119",
      "slug": "account-invoices",
      "title": "Account Invoices",
      "url": "/pages/account-invoices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505664804119.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505664804119",
      "description": "Account-level invoice templates may be created, edited, and copied. The page describes account invoice actions, invoice template sections, and “Customize Invoice” options such as Invoice Starting Numb",
      "datePublished": "2026-05-22",
      "keywords": [
        "Account Invoices",
        "invoice template",
        "Invoice Starting Number",
        "incremental charges"
      ],
      "topics": [
        "Account Invoices",
        "invoice template",
        "Invoice Starting Number"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505620851351",
      "slug": "e-commerce-account-details",
      "title": "E-commerce Account Details",
      "url": "/pages/e-commerce-account-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505620851351.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505620851351",
      "description": "E-commerce Account Details for setting up Certain e-commerce processing accounts, including online processors, payment methods, AVS, CSC, and processor-specific fields for PayPal, Pay.gov, Cybersource",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "E-commerce",
        "Online Processor",
        "PayPal PayFlow Pro",
        "AVS",
        "Address Verification Service",
        "CSC",
        "Credit Card Security Code",
        "Authorize.Net",
        "Stripe"
      ],
      "topics": [
        "Certain",
        "E-commerce",
        "Online Processor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505588408343",
      "slug": "financial",
      "title": "Financial",
      "url": "/pages/financial.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505588408343.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505588408343",
      "description": "Financial account settings for invoice details, including Organization Name, Tax Number, Tax Label, Invoice Numbering Preference, E-commerce accounts, and Tax Code Settings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Financial",
        "Account Financial Settings",
        "E-commerce accounts",
        "Tax Code Settings",
        "Invoice Numbering Preference"
      ],
      "topics": [
        "Financial",
        "Account Financial Settings",
        "E-commerce accounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505071164183",
      "slug": "user-information",
      "title": "User Information",
      "url": "/pages/user-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505071164183.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505071164183",
      "description": "Certain platform Support Center article defining a user, User List filters, User Profile fields, user types and access permissions, roles, and login history under GDPR (data subject requests).",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "User Information",
        "GDPR"
      ],
      "topics": [
        "Certain",
        "User Information",
        "GDPR"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10900977033239-Data-Extraction-Guide",
      "slug": "data-extraction-guide",
      "title": "Data Extraction Guide",
      "url": "/pages/data-extraction-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10900977033239-Data-Extraction-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900977033239-Data-Extraction-Guide",
      "description": "Step-by-step guide to extract historic profile, registration, and event data for Certain account archive needs using custom reports and Certain Application APIs (API 2.0).",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "data extraction",
        "custom reports",
        "Data Retention Policy",
        "API 2.0",
        "Event Automation platform"
      ],
      "topics": [
        "Certain",
        "data extraction",
        "custom reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901759065111",
      "slug": "gdpr-data-subject-requests-guide",
      "title": "GDPR Data Subject Requests Guide",
      "url": "/pages/gdpr-data-subject-requests-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901759065111.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901759065111",
      "description": "GDPR Data Subject Requests Guide for Certain database handling Data Subject Requests (DSRs), including “View”, “Edit”, and “Delete” (forget me) requests and steps for Registrants, Speakers, and Certai",
      "datePublished": "2026-05-22",
      "keywords": [
        "GDPR",
        "Data Subject Requests",
        "DSRs",
        "PII",
        "Certain",
        "CertainAPP"
      ],
      "topics": [
        "GDPR",
        "Data Subject Requests",
        "DSRs"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505062433431",
      "slug": "account-usage",
      "title": "Account Usage",
      "url": "/pages/account-usage.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505062433431.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505062433431",
      "description": "Account Usage page administrators generate activity reports for events, Billable Registrations, imports, Test Registrations, and Meeting Requests, and export results to Excel.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Account Usage",
        "activity reports",
        "Billable Registrations",
        "Meeting Requests"
      ],
      "topics": [
        "Account Usage",
        "activity reports",
        "Billable Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505048653591",
      "slug": "sub-accounts",
      "title": "Sub-Accounts",
      "url": "/pages/sub-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505048653591.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505048653591",
      "description": "Sub-Accounts in Certain. Learn how to select a sub-account and configure Account Settings including Account Code, Support Rep, Parent Account, Customer ID Number, Active, and Copy Custom Account Data.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Sub-Accounts",
        "Account Settings",
        "Account Code"
      ],
      "topics": [
        "Sub-Accounts",
        "Account Settings",
        "Account Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505045674775",
      "slug": "assigning-user-types-2",
      "title": "Assigning User Types",
      "url": "/pages/assigning-user-types-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505045674775.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505045674775",
      "description": "Assigning User Types for Certain Users created by an Administrator in Account Settings > Administration > Users, including System Master, Sales Demo, Administrator, Event Builder, Registration Support",
      "datePublished": "2026-05-22",
      "keywords": [
        "Assigning User Types",
        "Certain Users",
        "User Type",
        "Account Settings",
        "Reports Only"
      ],
      "topics": [
        "Assigning User Types",
        "Certain Users",
        "User Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505005702167",
      "slug": "account-information",
      "title": "Account Information",
      "url": "/pages/account-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505005702167.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505005702167",
      "description": "Account Information explains how Certain accounts organize events and how the Account Information section captures the Primary Contact for users and events.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "Account Information",
        "Primary Contact"
      ],
      "topics": [
        "Certain",
        "Account Information",
        "Primary Contact"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504770690327",
      "slug": "copying-an-account-report-report-copy-wizard",
      "title": "Copying an Account Report (Report Copy Wizard)",
      "url": "/pages/copying-an-account-report-report-copy-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504770690327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504770690327",
      "description": "Copying an Account Report (Report Copy Wizard) instructions for using the wizard to copy an existing Account Report or System Report.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Account Report",
        "System Report",
        "Report Copy Wizard",
        "Copy Report",
        "Reports list",
        "Group"
      ],
      "topics": [
        "Account Report",
        "System Report",
        "Report Copy Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504673470103",
      "slug": "report-setup-account-level-reports",
      "title": "Report Setup (Account-Level Reports)",
      "url": "/pages/report-setup-account-level-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504673470103.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504673470103",
      "description": "Learn Report Setup (Account-Level Reports) options: Report Name, Visibility, Report Type choices, Changes Report Options, and Roles-Based Access for Certain account-level reporting.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Report Setup",
        "Account-Level Reports",
        "Changes Report",
        "Roles-Based Access"
      ],
      "topics": [
        "Report Setup",
        "Account-Level Reports",
        "Changes Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504632861079",
      "slug": "account-report-list",
      "title": "Account Report List",
      "url": "/pages/account-report-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504632861079.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504632861079",
      "description": "The Account Reports page shows a list of all Account Reports, System Reports, and Role-Based Reports. Learn how to preview, edit, delete, favorite, create, copy, and filter reports.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Account Report List",
        "Reports page",
        "Account Reports",
        "System Reports",
        "Role-Based Reports"
      ],
      "topics": [
        "Account Report List",
        "Reports page",
        "Account Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504483280407",
      "slug": "registration-statuses-for-tags",
      "title": "Registration Statuses (for tags)",
      "url": "/pages/registration-statuses-for-tags.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504483280407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504483280407",
      "description": "Assign tags to standard registration statuses. Certain's API 2.0 exposes tags, and associated APIs return tags when an includeList=tags attribute is included.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "API 2.0",
        "includeList=tags",
        "registration statuses",
        "Account Settings",
        "Management",
        "Tags"
      ],
      "topics": [
        "Certain",
        "API 2.0",
        "includeList=tags"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504445734167",
      "slug": "industries-at-account-level",
      "title": "Industries (at account-level)",
      "url": "/pages/industries-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504445734167.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504445734167",
      "description": "Industries (at account-level) explains how to add and edit Industries for Speaker and Session Management, including add and import workflows and Industry List actions.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "Speaker and Session Management",
        "CSV import",
        "Industry List"
      ],
      "topics": [
        "Industries (at account-level)",
        "Speaker and Session Management",
        "CSV import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504423746199",
      "slug": "sso-connections-for-an-account",
      "title": "SSO Connections (for an account)",
      "url": "/pages/sso-connections-for-an-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504423746199.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504423746199",
      "description": "Instructions for setting up and editing Single Sign-On (SSO) Connections in Certain, including SSO types, available connection fields, button fields, lookup, and field mapping.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "Single Sign-On (SSO)",
        "Certain",
        "Identity Provider (IDP)"
      ],
      "topics": [
        "SSO Connections",
        "Single Sign-On (SSO)",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504361648279",
      "slug": "job-functions-at-account-level",
      "title": "Job Functions (at account-level)",
      "url": "/pages/job-functions-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504361648279.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504361648279",
      "description": "Job Functions (at account-level): add and edit Job Functions for use in Speaker and Session Management, including Add, Import Job functions (.CSV), and Job functions List actions.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Job Functions (at account-level)",
        "Speaker and Session Management",
        "CSV",
        "Job Function Name",
        "Job functions List"
      ],
      "topics": [
        "Job Functions (at account-level)",
        "Speaker and Session Management",
        "CSV"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504305849111",
      "slug": "tags",
      "title": "Tags",
      "url": "/pages/tags.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504305849111.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504305849111",
      "description": "Tags: an administrator can add tags to an account or sub-account. Tags track attendees' interests by applying tags (and points) to agenda items and sessions, and support API 2.0 and Certain Signal obj",
      "datePublished": "2026-05-22",
      "keywords": [
        "tags",
        "API 2.0",
        "Certain Signal",
        "agenda items",
        "sessions"
      ],
      "topics": [
        "tags",
        "API 2.0",
        "Certain Signal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504304422295",
      "slug": "general-ledger",
      "title": "General Ledger",
      "url": "/pages/general-ledger.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504304422295.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504304422295",
      "description": "Certain General Ledger instructions include the G/L Account List default values, radio button options for default versus Customize G/L values, and where accounts appear under Plan > Planning.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "General Ledger",
        "G/L Account List",
        "Plan > Planning",
        "Budget",
        "Overview"
      ],
      "topics": [
        "Certain",
        "General Ledger",
        "G/L Account List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504248742679",
      "slug": "role-details",
      "title": "Role Details",
      "url": "/pages/role-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504248742679.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504248742679",
      "description": "Certain roles are designed for team-based event management/production by letting an account Administrator match users to roles with specific permissions, then let an Event Builder assemble event staff",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain roles",
        "Event Builder",
        "Role Details"
      ],
      "topics": [
        "Certain roles",
        "Event Builder",
        "Role Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504228570391",
      "slug": "content-blocks-at-account-level",
      "title": "Content Blocks (At Account Level)",
      "url": "/pages/content-blocks-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504228570391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504228570391",
      "description": "Content Blocks (at account-level) explains account-level HTML content blocks, where they can be used, how Display Rules work, and how to create and edit blocks in Account Settings > Management > Conte",
      "datePublished": "2026-05-27",
      "keywords": [
        "Content Blocks",
        "account-level",
        "HTML content",
        "Display Rules",
        "Email Templates",
        "Forms",
        "Event Display Shell",
        "Printable Confirmations"
      ],
      "topics": [
        "Content Blocks",
        "account-level",
        "HTML content"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504164227735",
      "slug": "custom-event-data",
      "title": "Custom Event Data",
      "url": "/pages/custom-event-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504164227735.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504164227735",
      "description": "Custom Event Data: questions set up here are answered by the event builder in Plan > Event Setup > Detail and used for internal reporting in consolidation reports, Logic Rules, Display Rules, badges, ",
      "datePublished": "2026-05-27",
      "keywords": [
        "Custom Event Data",
        "consolidation reports",
        "Logic Rules",
        "Display Rules",
        "Dynamic Data Fields"
      ],
      "topics": [
        "Custom Event Data",
        "consolidation reports",
        "Logic Rules"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504112917783",
      "slug": "account-settings",
      "title": "Account Settings",
      "url": "/pages/account-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504112917783.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504112917783",
      "description": "Account Settings page describing Home and Reports features plus Administrators-only areas such as Management, Administration, Registration, Implementation, API 1.0, Single Sign-On (SSO), and Privacy C",
      "datePublished": "2026-05-22",
      "keywords": [
        "Account Settings",
        "Single Sign-On (SSO)",
        "SSO",
        "API 1.0",
        "Privacy Compliance",
        "Profile Anonymization",
        "Eloqua",
        "Marketo",
        "Salesforce Integration"
      ],
      "topics": [
        "Account Settings",
        "Single Sign-On (SSO)",
        "SSO"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15699604647959-API-Fetch-Eloqua-step-by-step-configuration",
      "slug": "api-fetch-eloqua-step-by-step-configuration",
      "title": "API Fetch - Eloqua step by step configuration",
      "url": "/pages/api-fetch-eloqua-step-by-step-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15699604647959-API-Fetch-Eloqua-step-by-step-configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15699604647959-API-Fetch-Eloqua-step-by-step-configuration",
      "description": "Step-by-step guide to configure Certain API Fetch/Eloqua integration to ingest Eloqua contacts as Certain registrations. Includes API Fetch schedule and mappings.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain API Fetch",
        "Eloqua",
        "API Polling",
        "REST API Endpoint",
        "C_DateModified",
        "Bulk Registration Upsert"
      ],
      "topics": [
        "Certain API Fetch",
        "Eloqua",
        "API Polling"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15532945825815-API-Fetch-walkthrough",
      "slug": "api-fetch-walkthrough",
      "title": "API Fetch walkthrough",
      "url": "/pages/api-fetch-walkthrough.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15532945825815-API-Fetch-walkthrough.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15532945825815-API-Fetch-walkthrough",
      "description": "Step by step walkthrough for Certain API Fetch, including API Polling setup, response schema setup, assigning the data source, assigning the inbound flow, and scheduling automated pulls.",
      "datePublished": "2026-05-22",
      "keywords": [
        "API Fetch",
        "Certain API Fetch",
        "API Polling",
        "Signal",
        "Eloqua"
      ],
      "topics": [
        "API Fetch",
        "Certain API Fetch",
        "API Polling"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15526004418967-API-Fetch-FAQs",
      "slug": "api-fetch-faqs",
      "title": "API Fetch FAQs",
      "url": "/pages/api-fetch-faqs.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15526004418967-API-Fetch-FAQs.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15526004418967-API-Fetch-FAQs",
      "description": "API Fetch FAQs cover what API Fetch is, whether it is an add-on to Signal, which user types can access API Fetch, and which use cases API Fetch supports.",
      "datePublished": "",
      "keywords": [
        "API Fetch",
        "Signal",
        "Certain Enterprise"
      ],
      "topics": [
        "API Fetch",
        "Signal",
        "Certain Enterprise"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901963994519-Signal-Integration-with-Advanced-Webhooks-Guide",
      "slug": "signal-integration-with-advanced-webhooks-guide",
      "title": "Signal Integration with Advanced Webhooks Guide",
      "url": "/pages/signal-integration-with-advanced-webhooks-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901963994519-Signal-Integration-with-Advanced-Webhooks-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901963994519-Signal-Integration-with-Advanced-Webhooks-Guide",
      "description": "Guide for using Certain Signal with Advanced Webhooks, including nested JSON, Connection authentication options, Flow setup with tags, mappings, and Metrics Dashboard including Account Insights and Re",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Signal",
        "Advanced Webhooks",
        "nested JSON",
        "Flow",
        "Connection",
        "Retry Queue",
        "Account Insights"
      ],
      "topics": [
        "Certain Signal",
        "Advanced Webhooks",
        "nested JSON"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901808925975",
      "slug": "signal-integration-with-eloqua-guide",
      "title": "Signal Integration with Eloqua Guide",
      "url": "/pages/signal-integration-with-eloqua-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901808925975.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901808925975",
      "description": "Guide for using Certain Signal to integrate with Eloqua, including tags, Connections (OAuth2 or Basic Credentials), Flow setup, mappings, Campaign ID, and metrics in the retry queue.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Signal",
        "Eloqua",
        "OAuth2",
        "Basic Credentials",
        "Flow",
        "Retry Queue"
      ],
      "topics": [
        "Certain Signal",
        "Eloqua",
        "OAuth2"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901681579031-Signal-Integration-with-Webhooks-Guide",
      "slug": "signal-integration-with-webhooks-guide",
      "title": "Signal Integration with Webhooks Guide",
      "url": "/pages/signal-integration-with-webhooks-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901681579031-Signal-Integration-with-Webhooks-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901681579031-Signal-Integration-with-Webhooks-Guide",
      "description": "Certain Signal: Webhooks Integration Guide explains how Signal processes outbound event data in real-time and how to set up Connections, Flows, tags, filters, destinations, mappings, metrics, and the ",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Signal",
        "Webhooks",
        "Flows",
        "Retry Queue",
        "Mappings"
      ],
      "topics": [
        "Certain Signal",
        "Webhooks",
        "Flows"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901628686871",
      "slug": "signal-integration-with-salesforce-guide",
      "title": "Signal Integration with Salesforce Guide",
      "url": "/pages/signal-integration-with-salesforce-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901628686871.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901628686871",
      "description": "Guide to configuring Certain Signal for Salesforce native integration, including tags, OAuth2 Connected App credentials, flows, mappings, metrics, retry queue, and replaying flows.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Signal",
        "Salesforce",
        "OAuth2",
        "Connected App",
        "Flows",
        "Retry Queue"
      ],
      "topics": [
        "Certain Signal",
        "Salesforce",
        "OAuth2"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901541136151",
      "slug": "signal-integration-with-marketo-guide",
      "title": "Signal Integration with Marketo Guide",
      "url": "/pages/signal-integration-with-marketo-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901541136151.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901541136151",
      "description": "Guide to using Certain Signal to integrate with Marketo. Includes setup for tags, connections, flows, mappings, Campaign ID, Form Post, metrics, and the Retry Queue.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Signal",
        "Marketo",
        "Signal Real-Time Data Integration",
        "Retry Queue",
        "OAuth2"
      ],
      "topics": [
        "Certain Signal",
        "Marketo",
        "Signal Real-Time Data Integration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505808518295-Privacy-Compliance",
      "slug": "privacy-compliance",
      "title": "Privacy Compliance",
      "url": "/pages/privacy-compliance.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505808518295-Privacy-Compliance.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505808518295-Privacy-Compliance",
      "description": "Privacy Compliance in Certain Support Center shows access via Account Settings > Implementation > Privacy Compliance and lists the sub-modules Russian Data Privacy and Profile Anonymization.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Privacy Compliance",
        "Account Settings",
        "Implementation",
        "Russian Data Privacy",
        "Profile Anonymization"
      ],
      "topics": [
        "Privacy Compliance",
        "Account Settings",
        "Implementation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505806658455-Certain-Signal-User-Guides",
      "slug": "certain-signal-user-guides",
      "title": "Certain Signal: User Guides",
      "url": "/pages/certain-signal-user-guides.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505806658455-Certain-Signal-User-Guides.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505806658455-Certain-Signal-User-Guides",
      "description": "Certain Signal: User Guides explains how to configure and use Certain Signal to integrate with third-party applications, including Marketo, Eloqua, Salesforce, Webhooks, and Advanced Webhooks. It also",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Signal",
        "Marketo",
        "Eloqua",
        "Salesforce",
        "Webhooks",
        "Advanced Webhooks",
        "Zoom",
        "ON24"
      ],
      "topics": [
        "Certain Signal",
        "Marketo",
        "Eloqua"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505801313303-Check-In-Settings",
      "slug": "check-in-settings",
      "title": "Check-In Settings",
      "url": "/pages/check-in-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505801313303-Check-In-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505801313303-Check-In-Settings",
      "description": "Check-In Settings for the Certain Check-In app, including Account Logo, Header/Footer Background, and Event List Settings like Days to show past events.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain Check-In",
        "Check-In Settings",
        "Account Logo"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In Settings",
        "Account Logo"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505787344663-Account-History",
      "slug": "account-history",
      "title": "Account History",
      "url": "/pages/account-history.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505787344663-Account-History.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505787344663-Account-History",
      "description": "Account History explains how Certain stores account history records for one year, shows the last 90 days, lists record fields, and provides a CSV download of details.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "account history",
        "CSV file"
      ],
      "topics": [
        "Certain",
        "account history",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505677794711",
      "slug": "data-format",
      "title": "Data Format",
      "url": "/pages/data-format.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505677794711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505677794711",
      "description": "Data Format documentation for planners and administrators about how text entered by registrants can be saved or converted to UPPERCASE, lower case, or Title Case using account and per-event field form",
      "datePublished": "2026-05-27",
      "keywords": [
        "Data Format",
        "Attendee Profile",
        "Fields Available to Format",
        "Fields to Format"
      ],
      "topics": [
        "Data Format",
        "Attendee Profile",
        "Fields Available to Format"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505533366807",
      "slug": "custom-profile-data",
      "title": "Custom Profile Data",
      "url": "/pages/custom-profile-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505533366807.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505533366807",
      "description": "Custom Profile Data explains profile data at the account level, custom questions for registration forms, re-ordering questions, default profile fields, default import mappings, and default countries a",
      "datePublished": "2026-05-27",
      "keywords": [
        "Custom Profile Data",
        "profile data",
        "custom questions",
        "registration forms",
        "default profile fields"
      ],
      "topics": [
        "Custom Profile Data",
        "profile data",
        "custom questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31984468124439-Account-Tax-Codes",
      "slug": "account-tax-codes",
      "title": "Account Tax Codes",
      "url": "/pages/account-tax-codes.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31984468124439-Account-Tax-Codes.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31984468124439-Account-Tax-Codes",
      "description": "Account Tax Codes help page that explains how to edit, delete, and create a new tax code template using Tax Code Information fields: Code, Name, and Percentage.",
      "datePublished": "2025-05-22",
      "keywords": [
        "Account Tax Codes",
        "tax code template",
        "Tax Code Settings",
        "VAT",
        "GST"
      ],
      "topics": [
        "Account Tax Codes",
        "tax code template",
        "Tax Code Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760330428183-Registration-Groups-Quick-Guide",
      "slug": "registration-groups-quick-guide",
      "title": "Registration Groups – Quick Guide",
      "url": "/pages/registration-groups-quick-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760330428183-Registration-Groups-Quick-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760330428183-Registration-Groups-Quick-Guide",
      "description": "Registration Groups Quick Guide is an illustrated PDF guide to setting up and using Registration Groups in an event. Enable the Registration Groups sub-module in Configure > Options > Functional Areas",
      "datePublished": "2025-05-22",
      "keywords": [
        "Registration Groups",
        "Quick Guide",
        "PDF guide",
        "Event Module",
        "Configure > Options"
      ],
      "topics": [
        "Registration Groups",
        "Quick Guide",
        "PDF guide"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760305313559-Import-Groups",
      "slug": "import-groups",
      "title": "Import (Groups)",
      "url": "/pages/import-groups.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760305313559-Import-Groups.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760305313559-Import-Groups",
      "description": "Import (Groups) enables CSV group imports in three steps: A: Prepare an Import File, B: Import Your Data, and C: After the Import is Complete.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "Group Import Wizard"
      ],
      "topics": [
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        "CSV",
        "Group Import Wizard"
      ],
      "language": "en"
    },
    {
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      "url": "/pages/group-reports.html",
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        "Group Summary Report",
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      "language": "en"
    },
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760217756695-Assign-Groups.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760217756695-Assign-Groups",
      "description": "Assign Groups page instructions for assigning a group to selected registrations. Set up groups on Groups > Group List, filter registrations by Attendee Type or Questions, select registrations, and cho",
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      ],
      "topics": [
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        "registration groups",
        "Groups > Group List"
      ],
      "language": "en"
    },
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      "title": "Custom Fields",
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760213456919-Custom-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760213456919-Custom-Fields",
      "description": "Custom Fields for groups enable storing extra group information on Groups > Group List, viewing values on Group Summary Report, and managing up to ten fields per event.",
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        "Group Summary Report"
      ],
      "language": "en"
    },
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        "Groups > Reports"
      ],
      "topics": [
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        "Groups",
        "Registration Groups"
      ],
      "language": "en"
    },
    {
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      "title": "Agenda",
      "url": "/pages/agenda.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685728061463.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685728061463",
      "description": "Agenda help page defining Scheduled Items, Fees, Merchandise, and Other. Includes Organize Agenda Categories, Import, Export, and Waitlisting, including registrations with “Pending” status counting ag",
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      ],
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    },
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      "slug": "sel-and-web-options",
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      "url": "/pages/sel-and-web-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32785369971095-Sel-and-Web-options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32785369971095-Sel-and-Web-options",
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    },
    {
      "id": "442hc_en-us_articles_32628408426647--Send-Email-for-accepted-registrations",
      "slug": "send-email-for-accepted-registrations",
      "title": "'Send Email' for accepted registrations",
      "url": "/pages/send-email-for-accepted-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32628408426647--Send-Email-for-accepted-registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32628408426647--Send-Email-for-accepted-registrations",
      "description": "“Send Email” for accepted registrations: optional email template when Update Reg Status is a custom status using Logic Rule, otherwise recommended to avoid accepted registrants missing the success not",
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    },
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      "url": "/pages/how-to-import-accommodation-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_25514116369431-How-to-Import-Accommodation-Details.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/25514116369431-How-to-Import-Accommodation-Details",
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/25512157124759-How-to-Update-Event-Template-Thumbnails",
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      "topics": [
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        "Events > Templates",
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      ],
      "language": "en"
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      "title": "Session Reminders",
      "url": "/pages/session-reminders.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_22361023334039-Session-Reminders.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/22361023334039-Session-Reminders",
      "description": "Session reminder emails can be automatically sent on a scheduled basis relative to the session start time, using Session Reminder email templates configured under Promote>Communication>Email Templates",
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      ],
      "topics": [
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        "Session Reminder",
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      "language": "en"
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901438326039-Travel-Packages-Flights-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901438326039-Travel-Packages-Flights-Guide",
      "description": "Guide to Flights and Flight Packages in Certain. Includes Travel > Configuration, flights and Flight Packages setup, assigning flights to attendees, itinerary PDF, importing travel data, and Flight Re",
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        "Flight Packages",
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      ],
      "topics": [
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        "Travel Packages",
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      ],
      "language": "en"
    },
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900287332247-Promo-Codes-Guide",
      "description": "Guide to the “Registration Groups as Promo Codes” module in Certain, including the Promo Code Wizard steps, Discounts and Availability rules, imports, reports, and form setup.",
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      ],
      "topics": [
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      ],
      "language": "en"
    },
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210490-How-to-Create-a-New-Event",
      "description": "How to Create a New Event: create from scratch, copy an existing Event, or use a Template, then enter Event Details fields like Title, Unique Code, Status, Venue / Location, and External Event ID.",
      "datePublished": "2026-05-22",
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        "Event Details",
        "Templates"
      ],
      "topics": [
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        "EVENTS tab"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10902047633687-Speaker-and-Session-Management-User-Guide",
      "slug": "speaker-and-session-management-user-guide",
      "title": "Speaker and Session Management User Guide",
      "url": "/pages/speaker-and-session-management-user-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10902047633687-Speaker-and-Session-Management-User-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10902047633687-Speaker-and-Session-Management-User-Guide",
      "description": "Guide for setting up Speaker and Session Management in Certain, including Conference Sessions features like Speaker Portal, Reviewer Portal, review workflow, sessions, scheduling, assignments, and rep",
      "datePublished": "2023-01-01",
      "keywords": [
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        "Conference Sessions",
        "session reviews",
        "Scheduling",
        "Bulk Assignment"
      ],
      "topics": [
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        "Speaker Portal",
        "Reviewer Portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_18873244746519-Recurring-Classes-What-you-need-to-know",
      "slug": "recurring-classes-what-you-need-to-know",
      "title": "Recurring Classes - What you need to know...",
      "url": "/pages/recurring-classes-what-you-need-to-know.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_18873244746519-Recurring-Classes-What-you-need-to-know.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/18873244746519-Recurring-Classes-What-you-need-to-know",
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      "keywords": [
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      ],
      "topics": [
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        "Conference Sessions",
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      ],
      "language": "en"
    },
    {
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      "slug": "api-2-0-developer-information",
      "title": "API 2.0 Developer Information",
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      "legacy_url": "/pages/legacy/442api2docs_developer.html",
      "original_url": "https://developer.certain.com/api2docs/developer",
      "description": "Certain API 2.0 developer information that explains REST URL structure, HTTPS Basic Authorization (RFC 2617), content type via Accept header, query parameters, examples, and an API Rate Limit Enforcem",
      "datePublished": "2026-05-22",
      "keywords": [
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        "REST",
        "HTTPS",
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        "Accept header",
        "429 error",
        "API rate limit"
      ],
      "topics": [
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        "REST",
        "HTTPS"
      ],
      "language": "en"
    },
    {
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      "title": "Certain Product Support",
      "url": "/pages/certain-product-support.html",
      "legacy_url": "/pages/legacy/442support.html",
      "original_url": "https://certain.com/support",
      "description": "Certain Product Support services for Certain’s SaaS Application. US business hours Monday–Friday, 5:00 AM to 6:00 PM PST. Submit requests via support portals or email help@certain.com. SLA applies to ",
      "datePublished": "",
      "keywords": [
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        "Support Hours",
        "99.5%"
      ],
      "topics": [
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      "language": "en"
    },
    {
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      "url": "/pages/virtual-events.html",
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      "original_url": "https://certain.com/solutions/virtual-events",
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      "datePublished": "",
      "keywords": [
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      "language": "en"
    },
    {
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      "original_url": "https://certain.com/solutions/sales-professionals",
      "description": "Certain for sales professionals provides event intelligence with real-time buying signals, prioritized lead lists, and CRM integration to turn event engagement into closed deals.",
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      "topics": [
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      "language": "en"
    },
    {
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      "title": "Certain — Marketing Operations",
      "url": "/pages/certain-marketing-operations.html",
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      "original_url": "https://certain.com/solutions/marketing-operations",
      "description": "Certain connects event programs to your marketing stack for marketing operations. Capture buying signals, use AI-powered personalization, integrate with Marketo, Eloqua, and Salesforce, and drive attr",
      "datePublished": "",
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        "Salesforce CRM",
        "Marketo",
        "Eloqua"
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      "topics": [
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      ],
      "language": "en"
    },
    {
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      "title": "FOR MARKETING EXECUTIVES",
      "url": "/pages/for-marketing-executives.html",
      "legacy_url": "/pages/legacy/442solutions_marketing-executive.html",
      "original_url": "https://certain.com/solutions/marketing-executive",
      "description": "Certain for marketing executives. Event portfolio ROI: Pipeline Generated $4.2M, Influenced Revenue $12.8M, Cost per Lead $47, Avg Engagement 8.4. Event ROI visibility, AI-powered intelligence, enterp",
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      "keywords": [
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        "Cost per Lead",
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      "topics": [
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      "language": "en"
    },
    {
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      "title": "In-Person Events Easily Planned, Delivered & Repeated",
      "url": "/pages/in-person-events-easily-planned-delivered-repeated.html",
      "legacy_url": "/pages/legacy/442solutions_in-person-events.html",
      "original_url": "https://certain.com/solutions/in-person-events",
      "description": "Certain's event management platform enables planning, delivering, and repeating in-person events with live support and Event Intelligence.",
      "datePublished": "",
      "keywords": [
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        "Event Management",
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        "Lead Scoring",
        "Templates",
        "Branding"
      ],
      "topics": [
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        "Event Management",
        "Event Intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442solutions_hybrid-events",
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      "title": "HYBRID EVENTS",
      "url": "/pages/hybrid-events.html",
      "legacy_url": "/pages/legacy/442solutions_hybrid-events.html",
      "original_url": "https://certain.com/solutions/hybrid-events",
      "description": "Certain HYBRID EVENTS page describes unified attendee experience, platform flexibility, cross-channel signals, AI personalization, unified analytics, and hybrid networking for in-person and virtual au",
      "datePublished": "",
      "keywords": [
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      "topics": [
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        "Certain",
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      ],
      "language": "en"
    },
    {
      "id": "442solutions_event-professionals",
      "slug": "for-event-professionals",
      "title": "FOR EVENT PROFESSIONALS",
      "url": "/pages/for-event-professionals.html",
      "legacy_url": "/pages/legacy/442solutions_event-professionals.html",
      "original_url": "https://certain.com/solutions/event-professionals",
      "description": "Certain for event professionals includes PCI DSS, GDPR, SOC 2 security, an event operations checklist, and a live dashboard for registrations, sessions, speakers, and tracks.",
      "datePublished": "",
      "keywords": [
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        "event operations"
      ],
      "topics": [
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        "PCI DSS",
        "GDPR"
      ],
      "language": "en"
    },
    {
      "id": "442solutions_event-advisor",
      "slug": "event-advisor",
      "title": "EVENT ADVISOR",
      "url": "/pages/event-advisor.html",
      "legacy_url": "/pages/legacy/442solutions_event-advisor.html",
      "original_url": "https://certain.com/solutions/event-advisor",
      "description": "Event Advisor AI-powered attendee journeys with an AI Advisor personalized agenda, buying signals capture intent from every click, and capabilities for personalized experiences and agenda planning.",
      "datePublished": "",
      "keywords": [
        "Event Advisor",
        "AI-powered attendee journeys",
        "buying signals",
        "AI/ML",
        "MarTech",
        "Growth"
      ],
      "topics": [
        "Event Advisor",
        "AI-powered attendee journeys",
        "buying signals"
      ],
      "language": "en"
    },
    {
      "id": "442solutions_buying-signals",
      "slug": "buying-signals",
      "title": "BUYING SIGNALS",
      "url": "/pages/buying-signals.html",
      "legacy_url": "/pages/legacy/442solutions_buying-signals.html",
      "original_url": "https://certain.com/solutions/buying-signals",
      "description": "Buying signals for event engagement. Certain converts attendee interactions into actionable buying signals with an AI signal engine for intent scoring, signal taxonomy, and CRM activation.",
      "datePublished": "2026-05-27",
      "keywords": [
        "buying signals",
        "AI signal engine",
        "intent scoring",
        "event engagement",
        "Salesforce",
        "HubSpot",
        "Marketo"
      ],
      "topics": [
        "buying signals",
        "AI signal engine",
        "intent scoring"
      ],
      "language": "en"
    },
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      "datePublished": "",
      "keywords": [
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        "Certain",
        "Certain Platform",
        "Certain Touchpoint"
      ],
      "topics": [
        "Rockwell Automation",
        "Certain",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_customer-stories_national-instruments",
      "slug": "national-instruments-achieves-significant-cost-savings-and-a-2",
      "title": "National Instruments Achieves Significant Cost Savings and Accelerates Lead Generation with Certain",
      "url": "/pages/national-instruments-achieves-significant-cost-savings-and-a-2.html",
      "legacy_url": "/pages/legacy/442certain_com_customer-stories_national-instruments.html",
      "original_url": "https://certain.com/customer-stories/national-instruments",
      "description": "National Instruments customer story about Certain Platform and Certain Signal for standardized event execution and lead-to-sales engagement across global events, with 86% faster lead follow-up time an",
      "datePublished": "2026-05-27",
      "keywords": [
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        "National Instruments",
        "Certain Platform",
        "Certain Signal",
        "event management",
        "lead follow-up"
      ],
      "topics": [
        "Certain",
        "National Instruments",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_customer-stories_grand-connection",
      "slug": "how-grand-connection-scaled-events-with-certain-s-smart-even-2",
      "title": "How Grand Connection Scaled Events with Certain's Smart Event Tech",
      "url": "/pages/how-grand-connection-scaled-events-with-certain-s-smart-even-2.html",
      "legacy_url": "/pages/legacy/442certain_com_customer-stories_grand-connection.html",
      "original_url": "https://certain.com/customer-stories/grand-connection",
      "description": "Customer story about how Grand Connection scaled events with Certain Smart Event Tech, using Certain Platform and Touchpoint, to automate attendee management, standardize branding, and improve event o",
      "datePublished": "",
      "keywords": [
        "Grand Connection",
        "Certain",
        "Certain Platform",
        "Touchpoint",
        "Customer Story"
      ],
      "topics": [
        "Grand Connection",
        "Certain",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442contact",
      "slug": "let-s-connect",
      "title": "Let's Connect",
      "url": "/pages/let-s-connect.html",
      "legacy_url": "/pages/legacy/442contact.html",
      "original_url": "https://certain.com/contact",
      "description": "Certain contact page with a message form and strategy call prompt. Includes support contacts via Platform-support.certain.com, Touchpoint-support.certain.com, help@certain.com, and billing@certain.com",
      "datePublished": "",
      "keywords": [
        "Certain",
        "contact",
        "Support",
        "Accounting & Billing"
      ],
      "topics": [
        "Certain",
        "contact",
        "Support"
      ],
      "language": "en"
    },
    {
      "id": "442blog_webinar-recap-from-signals-to-sales",
      "slug": "from-signals-to-sales-how-to-turn-event-engagement-into-reve",
      "title": "From Signals to Sales: How to Turn Event Engagement into Revenue",
      "url": "/pages/from-signals-to-sales-how-to-turn-event-engagement-into-reve.html",
      "legacy_url": "/pages/legacy/442blog_webinar-recap-from-signals-to-sales.html",
      "original_url": "https://certain.com/blog/webinar-recap-from-signals-to-sales",
      "description": "Recap of a webinar on activating event intent data to drive revenue from events.",
      "datePublished": "2025-04-03",
      "keywords": [
        "Event Intent Data",
        "Buying Signals",
        "Intent Data",
        "Event Marketing",
        "Sales Enablement",
        "B2B Marketing"
      ],
      "topics": [
        "Event Intent Data",
        "Buying Signals",
        "Intent Data"
      ],
      "language": "en"
    },
    {
      "id": "442blog_turn-event-signals-into-revenue",
      "slug": "events-create-moments-signals-turn-them-into-revenue",
      "title": "Events Create Moments. Signals Turn Them Into Revenue.",
      "url": "/pages/events-create-moments-signals-turn-them-into-revenue.html",
      "legacy_url": "/pages/legacy/442blog_turn-event-signals-into-revenue.html",
      "original_url": "https://certain.com/blog/turn-event-signals-into-revenue",
      "description": "Events Create Moments. Signals Turn Them Into Revenue. The article argues that signal density turns attendee interactions into buying intent through AI-powered buying signals and engagement intelligen",
      "datePublished": "2025-08-20",
      "keywords": [
        "Certain",
        "signal density",
        "buying signals",
        "event intelligence",
        "AI-powered buying signals"
      ],
      "topics": [
        "Certain",
        "signal density",
        "buying signals"
      ],
      "language": "en"
    },
    {
      "id": "442blog_turn-event-audiences-into-customers",
      "slug": "how-to-turn-your-audiences-into-customers-using-ai",
      "title": "How to Turn Your Audiences Into Customers Using AI",
      "url": "/pages/how-to-turn-your-audiences-into-customers-using-ai.html",
      "legacy_url": "/pages/legacy/442blog_turn-event-audiences-into-customers.html",
      "original_url": "https://certain.com/blog/turn-event-audiences-into-customers",
      "description": "A guide on using AI-powered insights to personalize event marketing, reveal buying signals, improve lead scoring, and turn event attendees into customers.",
      "datePublished": "2025-02-26",
      "keywords": [
        "AI-powered event technology",
        "Event marketing",
        "Buying signals",
        "Session Advisor AI",
        "Lead scoring",
        "Personalization",
        "Predictive analytics",
        "Behavioral tracking"
      ],
      "topics": [
        "AI-powered event technology",
        "Event marketing",
        "Buying signals"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_stop-asking-boring-questions",
      "slug": "stop-asking-boring-event-questions",
      "title": "Stop Asking Boring Event Questions",
      "url": "/pages/stop-asking-boring-event-questions.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_stop-asking-boring-questions.html",
      "original_url": "https://certain.com/blog/stop-asking-boring-questions",
      "description": "Certain’s AI Question Generator helps event planners and marketers stop asking boring event questions by creating practical, insight-driven questions that uncover attendee priorities, decision timelin",
      "datePublished": "2026-01-20",
      "keywords": [
        "Certain",
        "AI Question Generator",
        "event surveys",
        "event planners"
      ],
      "topics": [
        "Certain",
        "AI Question Generator",
        "event surveys"
      ],
      "language": "en"
    },
    {
      "id": "442blog_real-time-signal-delivery",
      "slug": "real-time-signal-delivery-when-speed-meets-context-revenue-t",
      "title": "Real-Time Signal Delivery: When Speed Meets Context, Revenue Teams Win",
      "url": "/pages/real-time-signal-delivery-when-speed-meets-context-revenue-t.html",
      "legacy_url": "/pages/legacy/442blog_real-time-signal-delivery.html",
      "original_url": "https://certain.com/blog/real-time-signal-delivery",
      "description": "Real-Time Signal Delivery: When Speed Meets Context, Revenue Teams Win explains Pillar 2 of the Event Intelligence framework and defines what “real-time” means for event data delivery.",
      "datePublished": "2025-12-17",
      "keywords": [
        "Certain",
        "Event Intelligence",
        "Real-Time Signal Delivery",
        "Deliver in Real-Time",
        "Pillar 2"
      ],
      "topics": [
        "Certain",
        "Event Intelligence",
        "Real-Time Signal Delivery"
      ],
      "language": "en"
    },
    {
      "id": "442blog_orchestration-at-scale",
      "slug": "orchestrate-at-scale-events-become-your-1-growth-channel-wit",
      "title": "Orchestrate at Scale: Events Become Your #1 Growth Channel With Seamless Data Execution",
      "url": "/pages/orchestrate-at-scale-events-become-your-1-growth-channel-wit.html",
      "legacy_url": "/pages/legacy/442blog_orchestration-at-scale.html",
      "original_url": "https://certain.com/blog/orchestration-at-scale",
      "description": "Orchestrate at Scale: Events Become Your #1 Growth Channel With Seamless Data Execution explains the third pillar of event intelligence, including routing event buying signals, contextual delivery, an",
      "datePublished": "2026-01-12",
      "keywords": [
        "Artificial Intelligence",
        "Orchestration",
        "event intelligence",
        "SOC 2",
        "CRM"
      ],
      "topics": [
        "Artificial Intelligence",
        "Orchestration",
        "event intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442blog_introducing-certain-event-advisor",
      "slug": "introducing-event-advisor-how-ai-is-transforming-event-perso",
      "title": "Introducing Event Advisor: How AI Is Transforming Event Personalization",
      "url": "/pages/introducing-event-advisor-how-ai-is-transforming-event-perso.html",
      "legacy_url": "/pages/legacy/442blog_introducing-certain-event-advisor.html",
      "original_url": "https://certain.com/blog/introducing-certain-event-advisor",
      "description": "Introducing Event Advisor on January 7, 2026, including webinar coverage on AI-powered event personalization, agenda building, timed nudges, and turning engagement into revenue signals.",
      "datePublished": "2026-01-07",
      "keywords": [
        "Event Advisor",
        "event personalization",
        "AI",
        "event organizers",
        "webinar",
        "Fill My Day"
      ],
      "topics": [
        "Event Advisor",
        "event personalization",
        "AI"
      ],
      "language": "en"
    },
    {
      "id": "442blog_infographic-measuring-event-success-across-the-funnel",
      "slug": "infographic-measuring-event-success-across-the-funnel",
      "title": "Infographic: Measuring Event Success Across the Funnel",
      "url": "/pages/infographic-measuring-event-success-across-the-funnel.html",
      "legacy_url": "/pages/legacy/442blog_infographic-measuring-event-success-across-the-funnel.html",
      "original_url": "https://certain.com/blog/infographic-measuring-event-success-across-the-funnel",
      "description": "A blog post describing how to measure event impact across the buyer funnel and use event buying signals to drive business outcomes.",
      "datePublished": "2025-05-22",
      "keywords": [
        "event marketing",
        "measuring event success",
        "funnel performance",
        "B2B",
        "KPIs",
        "event buying signals"
      ],
      "topics": [
        "event marketing",
        "measuring event success",
        "funnel performance"
      ],
      "language": "en"
    },
    {
      "id": "442blog_future-of-events-is-ai-powered",
      "slug": "the-future-of-events-is-ai-powered-are-you-ready",
      "title": "The Future of Events Is AI-Powered — Are You Ready?",
      "url": "/pages/the-future-of-events-is-ai-powered-are-you-ready.html",
      "legacy_url": "/pages/legacy/442blog_future-of-events-is-ai-powered.html",
      "original_url": "https://certain.com/blog/future-of-events-is-ai-powered",
      "description": "A blog post exploring how AI-powered event management transforms engagement, intelligence, and strategy while emphasizing security.",
      "datePublished": "2025-05-12",
      "keywords": [
        "AI-powered events",
        "Buying Signals",
        "event intelligence",
        "personalization",
        "security",
        "data-driven decisions",
        "marketing"
      ],
      "topics": [
        "AI-powered events",
        "Buying Signals",
        "event intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_from-signals-to-revenue-making-event-intelligence-work",
      "slug": "from-signals-to-revenue-making-event-intelligence-work-for-y",
      "title": "From Signals to Revenue: Making Event Intelligence Work for Your Team",
      "url": "/pages/from-signals-to-revenue-making-event-intelligence-work-for-y.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_from-signals-to-revenue-making-event-intelligence-work.html",
      "original_url": "https://certain.com/blog/from-signals-to-revenue-making-event-intelligence-work",
      "description": "From Signals to Revenue: Making Event Intelligence Work for Your Team explains Event Intelligence’s three pillars: capturing buying signals, delivering them in real time, and orchestrating them at sca",
      "datePublished": "2026-05-26",
      "keywords": [
        "Event Intelligence",
        "Certain",
        "buying signals",
        "revenue"
      ],
      "topics": [
        "Event Intelligence",
        "Certain",
        "buying signals"
      ],
      "language": "en"
    },
    {
      "id": "442blog_from-engagement-to-revenue",
      "slug": "from-engagement-to-revenue-activating-event-buying-signals",
      "title": "From Engagement to Revenue: Activating Event Buying Signals",
      "url": "/pages/from-engagement-to-revenue-activating-event-buying-signals.html",
      "legacy_url": "/pages/legacy/442blog_from-engagement-to-revenue.html",
      "original_url": "https://certain.com/blog/from-engagement-to-revenue",
      "description": "Article about activating event buying signals to drive pipeline, focusing on event attendee behavior, buyer intent, and operationalizing event data for revenue outcomes.",
      "datePublished": "2025-07-10",
      "keywords": [
        "event buying signals",
        "buyer signals",
        "event engagement"
      ],
      "topics": [
        "event buying signals",
        "buyer signals",
        "event engagement"
      ],
      "language": "en"
    },
    {
      "id": "442blog_framework-to-turn-event-data-into-revenue-intelligence",
      "slug": "the-three-pillar-framework-for-turning-event-data-into-reven",
      "title": "The Three-Pillar Framework for Turning Event Data Into Revenue Intelligence",
      "url": "/pages/the-three-pillar-framework-for-turning-event-data-into-reven.html",
      "legacy_url": "/pages/legacy/442blog_framework-to-turn-event-data-into-revenue-intelligence.html",
      "original_url": "https://certain.com/blog/framework-to-turn-event-data-into-revenue-intelligence",
      "description": "A three-pillar framework for turning event data into revenue intelligence, explaining capture buying signals, deliver signals in real-time, and orchestrate at scale for event ROI and revenue.",
      "datePublished": "2025-11-20",
      "keywords": [
        "Event Intelligence",
        "event ROI",
        "revenue intelligence"
      ],
      "topics": [
        "Event Intelligence",
        "event ROI",
        "revenue intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442blog_fastest-path-to-buyers",
      "slug": "architecting-events-for-roi-the-fastest-path-to-buyers",
      "title": "Architecting Events for ROI: The Fastest Path to Buyers",
      "url": "/pages/architecting-events-for-roi-the-fastest-path-to-buyers.html",
      "legacy_url": "/pages/legacy/442blog_fastest-path-to-buyers.html",
      "original_url": "https://certain.com/blog/fastest-path-to-buyers",
      "description": "Architecting Events for ROI: The Fastest Path to Buyers explains how owning the event cycle and data turns event conversations into sales pipeline, buyers, and durable competitive advantage.",
      "datePublished": "2025-09-17",
      "keywords": [
        "Architecting Events for ROI",
        "event ROI",
        "sales pipeline",
        "buying propensity"
      ],
      "topics": [
        "Architecting Events for ROI",
        "event ROI",
        "sales pipeline"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_events-key-gtm-channel-for-b2b",
      "slug": "events-are-the-tried-and-true-gtm-channel-for-b2b-companies",
      "title": "Events are the Tried-and-True GTM Channel for B2B Companies in 2026",
      "url": "/pages/events-are-the-tried-and-true-gtm-channel-for-b2b-companies.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_events-key-gtm-channel-for-b2b.html",
      "original_url": "https://certain.com/blog/events-key-gtm-channel-for-b2b",
      "description": "A Certain blog post arguing that events are a core GTM channel for B2B teams in 2026, based on buyer access, signal capture, and follow-through speed.",
      "datePublished": "2026-01-22",
      "keywords": [
        "Events",
        "GTM",
        "B2B",
        "Certain",
        "event marketing"
      ],
      "topics": [
        "Events",
        "GTM",
        "B2B"
      ],
      "language": "en"
    },
    {
      "id": "442blog_dreamforce-decoded",
      "slug": "dreamforce-2025-decoded-turn-your-next-event-into-a-revenue",
      "title": "Dreamforce 2025 Decoded: Turn Your Next Event into a Revenue Engine",
      "url": "/pages/dreamforce-2025-decoded-turn-your-next-event-into-a-revenue.html",
      "legacy_url": "/pages/legacy/442blog_dreamforce-decoded.html",
      "original_url": "https://certain.com/blog/dreamforce-decoded",
      "description": "Dreamforce 2025 Decoded: Turn Your Next Event into a Revenue Engine. Seven event principles covering theme, venue journey, engagement loops, brand expansion, AI, business impact metrics, and revenue a",
      "datePublished": "2025-11-11",
      "keywords": [
        "Dreamforce 2025",
        "event marketing",
        "revenue engine"
      ],
      "topics": [
        "Dreamforce 2025",
        "event marketing",
        "revenue engine"
      ],
      "language": "en"
    },
    {
      "id": "442blog_deep-dive-into-event-intelligence",
      "slug": "deep-dive-into-event-intelligence-capturing-event-buying-sig",
      "title": "Deep Dive into Event Intelligence: Capturing Event Buying Signals",
      "url": "/pages/deep-dive-into-event-intelligence-capturing-event-buying-sig.html",
      "legacy_url": "/pages/legacy/442blog_deep-dive-into-event-intelligence.html",
      "original_url": "https://certain.com/blog/deep-dive-into-event-intelligence",
      "description": "Deep Dive into Event Intelligence: Capturing Event Buying Signals explains how buying signals differ from data, lists seven buying signal types, and covers prioritization and real-time delivery concep",
      "datePublished": "2025-12-09",
      "keywords": [
        "Event Intelligence",
        "Event Buying Signals",
        "Certain"
      ],
      "topics": [
        "Event Intelligence",
        "Event Buying Signals",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442blog_creating-high-impact-attendee-experiences-with-ai",
      "slug": "creating-high-impact-attendee-experiences-with-ai",
      "title": "Creating High-Impact Attendee Experiences with AI",
      "url": "/pages/creating-high-impact-attendee-experiences-with-ai.html",
      "legacy_url": "/pages/legacy/442blog_creating-high-impact-attendee-experiences-with-ai.html",
      "original_url": "https://certain.com/blog/creating-high-impact-attendee-experiences-with-ai",
      "description": "Creating High-Impact Attendee Experiences with AI by Zara Arsala (June 13, 2025). The article explains AI-powered personalization and Session Advisor AI for attendee experiences that convert.",
      "datePublished": "2025-06-13",
      "keywords": [
        "Creating High-Impact Attendee Experiences with AI",
        "AI-powered Personalization",
        "Session Advisor AI"
      ],
      "topics": [
        "Creating High-Impact Attendee Experiences with AI",
        "AI-powered Personalization",
        "Session Advisor AI"
      ],
      "language": "en"
    },
    {
      "id": "442blog_beyond-badge-scans",
      "slug": "beyond-badge-scans-how-smart-sales-teams-extract-real-value",
      "title": "Beyond Badge Scans: How Smart Sales Teams Extract Real Value from Events",
      "url": "/pages/beyond-badge-scans-how-smart-sales-teams-extract-real-value.html",
      "legacy_url": "/pages/legacy/442blog_beyond-badge-scans.html",
      "original_url": "https://certain.com/blog/beyond-badge-scans",
      "description": "Certain blog article about extracting real value from events using behavioral intelligence based on buying signals, signal classification, real-time intelligence capture, and actionable insight delive",
      "datePublished": "2025-09-04",
      "keywords": [
        "Certain",
        "Beyond Badge Scans",
        "behavioral intelligence",
        "buying signals",
        "event intelligence"
      ],
      "topics": [
        "Certain",
        "Beyond Badge Scans",
        "behavioral intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442blog_ai-powered-post-event-follow-up",
      "slug": "ai-powered-post-event-follow-ups-a-game-changer-for-event-ma",
      "title": "AI-Powered Post-Event Follow-Ups: A Game-Changer for Event Marketers",
      "url": "/pages/ai-powered-post-event-follow-ups-a-game-changer-for-event-ma.html",
      "legacy_url": "/pages/legacy/442blog_ai-powered-post-event-follow-up.html",
      "original_url": "https://certain.com/blog/ai-powered-post-event-follow-up",
      "description": "Explains how AI-powered follow-ups improve engagement and ROI after events.",
      "datePublished": "2025-03-21",
      "keywords": [
        "AI",
        "post-event follow-ups",
        "event marketing",
        "lead scoring",
        "Session Advisor AI",
        "Event Intelligence",
        "ROI"
      ],
      "topics": [
        "AI",
        "post-event follow-ups",
        "event marketing"
      ],
      "language": "en"
    },
    {
      "id": "442blog_3-ways-to-spark-sales-ready-conversations",
      "slug": "3-ways-to-spark-sales-ready-conversations-post-event",
      "title": "3 Ways to Spark Sales-Ready Conversations Post-Event",
      "url": "/pages/3-ways-to-spark-sales-ready-conversations-post-event.html",
      "legacy_url": "/pages/legacy/442blog_3-ways-to-spark-sales-ready-conversations.html",
      "original_url": "https://certain.com/blog/3-ways-to-spark-sales-ready-conversations",
      "description": "Three methods to convert post-event engagement into sales-ready conversations using data alignment, Agentic AI, and AI-powered insights.",
      "datePublished": "2025-03-27",
      "keywords": [
        "Event Management",
        "Buying Signals",
        "Post-Event Outreach",
        "Agentic AI",
        "Event Intelligence",
        "Touchpoint Ignite"
      ],
      "topics": [
        "Event Management",
        "Buying Signals",
        "Post-Event Outreach"
      ],
      "language": "en"
    },
    {
      "id": "442blog_20-event-formats-to-drive-engagement",
      "slug": "20-event-formats-proven-to-drive-engagement-and-attendee-int",
      "title": "20 Event Formats Proven to Drive Engagement and Attendee Interaction",
      "url": "/pages/20-event-formats-proven-to-drive-engagement-and-attendee-int.html",
      "legacy_url": "/pages/legacy/442blog_20-event-formats-to-drive-engagement.html",
      "original_url": "https://certain.com/blog/20-event-formats-to-drive-engagement",
      "description": "20 proven event formats to drive engagement and attendee interaction.",
      "datePublished": "2025-03-13",
      "keywords": [
        "event formats",
        "engagement",
        "attendee interaction",
        "event management",
        "Certain",
        "AI-powered personalization",
        "interactive workshops",
        "roundtable discussions",
        "hackathons",
        "fireside chats",
        "keynote panels",
        "unconferences",
        "design thinking",
        "live podcasts",
        "speed networking",
        "themed networking",
        "town halls",
        "walk-and-talk",
        "VIP experiences",
        "gamified experiences",
        "polling",
        "mobile app engagement",
        "product demonstrations",
        "pop-up experiences",
        "experiential learning labs"
      ],
      "topics": [
        "event formats",
        "engagement",
        "attendee interaction"
      ],
      "language": "en"
    },
    {
      "id": "442about",
      "slug": "about-us",
      "title": "ABOUT US",
      "url": "/pages/about-us.html",
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