{
  "domain": "certain.com",
  "total_pages": 806,
  "last_updated": "2026-09-12T05:15:49.011428",
  "version": "1.0",
  "format": "Rozz clean content API",
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    {
      "id": "442hc_en-us_articles_200211570-Fully-customize-an-Email-Template-in-Certain",
      "slug": "fully-customize-an-email-template-in-certain",
      "title": "Fully customize an Email Template in Certain",
      "url": "/pages/fully-customize-an-email-template-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211570-Fully-customize-an-Email-Template-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211570-Fully-customize-an-Email-Template-in-Certain",
      "description": "Tips for successful email communications in Certain for Event or specific Form email. Includes HTML template example using <style> tags and <body> to </body>.",
      "datePublished": "2023-06-24",
      "keywords": [
        "email template",
        "Email Template",
        "Display Template",
        "style sheet",
        "HTML example",
        "Certain"
      ],
      "topics": [
        "email template",
        "Email Template",
        "Display Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211350-Best-Practices-Email-Deliverability",
      "slug": "best-practices-email-deliverability",
      "title": "Best Practices: Email Deliverability",
      "url": "/pages/best-practices-email-deliverability.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211350-Best-Practices-Email-Deliverability.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211350-Best-Practices-Email-Deliverability",
      "description": "Best Practices: Email Deliverability explains why Certain emails may be quarantined as spam and how SPF records and Domain Keys help deliverability through filtering and authentication.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "email deliverability",
        "SendGrid",
        "SPF records",
        "Domain Keys",
        "DMARC security checks"
      ],
      "topics": [
        "Certain",
        "email deliverability",
        "SendGrid"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529514371095-Power-Template-Understanding-the-Style-Options",
      "slug": "power-template-understanding-the-style-options",
      "title": "Power Template - Understanding the Style Options",
      "url": "/pages/power-template-understanding-the-style-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529514371095-Power-Template-Understanding-the-Style-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529514371095-Power-Template-Understanding-the-Style-Options",
      "description": "IX. Understanding the Style Options lists Button-Style Options, Agenda-Style Options, Speaker-Style Options, Sponsors-Style Options, Form-Style Options, Header-Style Options, Dark Background Style Opt",
      "datePublished": "2026-06-24",
      "keywords": [
        "Power Template",
        "Style Options",
        "Button-Style Options",
        "Agenda-Style Options",
        "Speaker-Style Options",
        "Sponsors-Style Options",
        "FAQ-Style Options",
        "Footer-Style Options"
      ],
      "topics": [
        "Power Template",
        "Style Options",
        "Button-Style Options"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_20529603993239-Power-Template-How-to-Use-the-Power-Template-Content-Blocks",
      "slug": "power-template-how-to-use-the-power-template-content-blocks-2",
      "title": "Power Template - How to Use the Power Template (Content Blocks)",
      "url": "/pages/power-template-how-to-use-the-power-template-content-blocks-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_20529603993239-Power-Template-How-to-Use-the-Power-Template-Content-Blocks.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529603993239-Power-Template-How-to-Use-the-Power-Template-Content-Blocks",
      "description": "How to find (Event) Content Blocks in Plan > Content Display > Content Blocks and use the Power Template (Content Blocks) to edit pre-created content blocks.",
      "datePublished": "2024-06-24",
      "keywords": [
        "Power Template",
        "Content Blocks",
        "Plan > Content Display > Content Blocks"
      ],
      "topics": [
        "Power Template",
        "Content Blocks",
        "Plan > Content Display > Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211160-Administrators-Account-Level-Custom-Profile-Data",
      "slug": "administrators-account-level-custom-profile-data",
      "title": "Administrators - Account-Level Custom Profile Data",
      "url": "/pages/administrators-account-level-custom-profile-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211160-Administrators-Account-Level-Custom-Profile-Data.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211160-Administrators-Account-Level-Custom-Profile-Data",
      "description": "Administrators can manage Certain Platform profile data at the Account Level, including Custom Questions, re-ordering questions, default profile fields, default import mappings, and default states and",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain Platform",
        "profile data",
        "Custom Questions",
        "Registrant Details",
        "Registration Forms"
      ],
      "topics": [
        "Certain Platform",
        "profile data",
        "Custom Questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15256419037079-Advanced-Template",
      "slug": "advanced-template",
      "title": "Advanced Template",
      "url": "/pages/advanced-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15256419037079-Advanced-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15256419037079-Advanced-Template",
      "description": "Documentation for creating and editing the Advanced Template. Includes steps for “Add a New Event” and configuring Display Fields and Event Website, plus Content File sheets and Style Options.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Advanced Template",
        "Content File",
        "Display Fields",
        "Session Catalog",
        "Style Options"
      ],
      "topics": [
        "Advanced Template",
        "Content File",
        "Display Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_1500000567541-Add-To-Calendar-Updates",
      "slug": "add-to-calendar-updates",
      "title": "Add To Calendar Updates",
      "url": "/pages/add-to-calendar-updates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500000567541-Add-To-Calendar-Updates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/1500000567541-Add-To-Calendar-Updates",
      "description": "Upcoming 7.1.7 patch release updates to Certain platform Add to Calendar by replacing the existing implementation with the AddEvent service, including account-level and event-level configuration chang",
      "datePublished": "2026-06-24",
      "keywords": [
        "Add to Calendar",
        "AddEvent",
        "Virtual Test Environment (VTE)"
      ],
      "topics": [
        "Add to Calendar",
        "AddEvent",
        "Virtual Test Environment (VTE)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053261494-Adding-file-attachments-for-email-templates",
      "slug": "adding-file-attachments-for-email-templates",
      "title": "Adding file attachments for email templates",
      "url": "/pages/adding-file-attachments-for-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053261494-Adding-file-attachments-for-email-templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053261494-Adding-file-attachments-for-email-templates",
      "description": "Follow these steps to add file attachments for email templates in Certain. Learn how Certain supports a single attachment and how to upload a Zip file or link to an external directory.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "email templates",
        "file attachments",
        "Zip file"
      ],
      "topics": [
        "Certain",
        "email templates",
        "file attachments"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048153134-Digital-Events-How-to-Share-Webcast-Webinar-Details-using-Email-and-Session-Catalog",
      "slug": "digital-events-how-to-share-webcast-webinar-details-using-em",
      "title": "Digital Events - How to Share Webcast/Webinar Details using Email and Session Catalog",
      "url": "/pages/digital-events-how-to-share-webcast-webinar-details-using-em.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048153134-Digital-Events-How-to-Share-Webcast-Webinar-Details-using-Email-and-Session-Catalog.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048153134-Digital-Events-How-to-Share-Webcast-Webinar-Details-using-Email-and-Session-Catalog",
      "description": "How to share webcast/webinar join URLs for Digital Events using email templates under Promote > Communication > Digital Events Templates and optionally linking the Session Catalog.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Digital Events",
        "Email Template",
        "Session Catalog",
        "webcast",
        "webinar"
      ],
      "topics": [
        "Digital Events",
        "Email Template",
        "Session Catalog"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020197154-Appending-Agenda-Items-to-an-Email-Template",
      "slug": "appending-agenda-items-to-an-email-template",
      "title": "Appending Agenda Items to an Email Template",
      "url": "/pages/appending-agenda-items-to-an-email-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020197154-Appending-Agenda-Items-to-an-Email-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020197154-Appending-Agenda-Items-to-an-Email-Template",
      "description": "Certain does not have a specific feature for appending Agenda Items directly to an Email Template. Display Rules can include the Personal Agenda section in an Email Template.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "Email Template",
        "Display Rules",
        "Personal Agenda",
        "Agenda Items"
      ],
      "topics": [
        "Certain",
        "Email Template",
        "Display Rules"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36248310479639-How-to-create-edit-and-delete-an-email-template",
      "slug": "how-to-create-edit-and-delete-an-email-template",
      "title": "How to create, edit and delete an email template",
      "url": "/pages/how-to-create-edit-and-delete-an-email-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36248310479639-How-to-create-edit-and-delete-an-email-template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36248310479639-How-to-create-edit-and-delete-an-email-template",
      "description": "In an event, learn how to create, edit, and delete an email template in Promote > Communication > Email Templates, including the five template categories and edit/delete actions.",
      "datePublished": "2025-09-09",
      "keywords": [
        "email template",
        "registration email template",
        "speaker email template",
        "email templates"
      ],
      "topics": [
        "email template",
        "registration email template",
        "speaker email template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360055227993-Customizing-Emails-Based-on-Different-Registrant-Factors-Values",
      "slug": "customizing-emails-based-on-different-registrant-factors-val",
      "title": "Customizing Emails Based on Different Registrant Factors/Values",
      "url": "/pages/customizing-emails-based-on-different-registrant-factors-val.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360055227993-Customizing-Emails-Based-on-Different-Registrant-Factors-Values.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360055227993-Customizing-Emails-Based-on-Different-Registrant-Factors-Values",
      "description": "Email can be sent from Certain showing different information based on a registrant's answer, using Display rules and Custom Blocks in Plan>Event Set-up>Content Display.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Display rules",
        "Custom Blocks",
        "Email template"
      ],
      "topics": [
        "Certain",
        "Display rules",
        "Custom Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053497834-Adding-an-email-address-as-a-hyperlink",
      "slug": "adding-an-email-address-as-a-hyperlink",
      "title": "Adding an email address as a hyperlink",
      "url": "/pages/adding-an-email-address-as-a-hyperlink.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053497834-Adding-an-email-address-as-a-hyperlink.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053497834-Adding-an-email-address-as-a-hyperlink",
      "description": "To make an email contact address clickable, set the contact email address as a hyperlink in an email template by using the hyperlink icon and setting link type to Email.",
      "datePublished": "2026-06-24",
      "keywords": [
        "email template",
        "hyperlink icon",
        "link type",
        "Email"
      ],
      "topics": [
        "email template",
        "hyperlink icon",
        "link type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048264353-Logic-Rules-Overview-of-Display-Options-Display-Hide-Assign",
      "slug": "logic-rules-overview-of-display-options-display-hide-assign",
      "title": "Logic Rules: Overview of Display Options (Display, Hide, Assign)",
      "url": "/pages/logic-rules-overview-of-display-options-display-hide-assign.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048264353-Logic-Rules-Overview-of-Display-Options-Display-Hide-Assign.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048264353-Logic-Rules-Overview-of-Display-Options-Display-Hide-Assign",
      "description": "Logic Rules allow display, hide, or assign items in a Form, and they can trigger event emails or error messages based on actions taken through the Form.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Logic Rules",
        "Display",
        "Hide",
        "Assign",
        "Form",
        "event trigger emails",
        "error messages"
      ],
      "topics": [
        "Logic Rules",
        "Display",
        "Hide"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047585494-Using-Inline-vs-Display-Logic",
      "slug": "using-inline-vs-display-logic",
      "title": "Using Inline vs. Display Logic",
      "url": "/pages/using-inline-vs-display-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047585494-Using-Inline-vs-Display-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047585494-Using-Inline-vs-Display-Logic",
      "description": "Learn how Inline Actions and Display Actions work in Certain Logic Rules for Forms, including the logic-rule Select Action options Inline Actions - Display Questions and Display Actions - Display Ques",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
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        "Inline Actions",
        "Display Actions",
        "Online Form Sequence",
        "Form design"
      ],
      "topics": [
        "Certain",
        "Logic Rule",
        "Inline Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042887374-Using-a-Table-to-Display-Agenda-Items-in-the-Form",
      "slug": "using-a-table-to-display-agenda-items-in-the-form",
      "title": "Using a Table to Display Agenda Items in the Form",
      "url": "/pages/using-a-table-to-display-agenda-items-in-the-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042887374-Using-a-Table-to-Display-Agenda-Items-in-the-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042887374-Using-a-Table-to-Display-Agenda-Items-in-the-Form",
      "description": "Instructions for using a table in the Description editor to control how Agenda Item descriptions/labels display in the Form.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Agenda Items",
        "Form",
        "Table icon",
        "Label & Description",
        "Event Setup"
      ],
      "topics": [
        "Agenda Items",
        "Form",
        "Table icon"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_20529835829015-Power-Template-How-to-Use-the-Power-Template-Display-Fields",
      "slug": "power-template-how-to-use-the-power-template-display-fields-2",
      "title": "Power Template - How to Use the Power Template (Display Fields)",
      "url": "/pages/power-template-how-to-use-the-power-template-display-fields-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_20529835829015-Power-Template-How-to-Use-the-Power-Template-Display-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529835829015-Power-Template-How-to-Use-the-Power-Template-Display-Fields",
      "description": "Instructions for using the Power Template (Display Fields), including Branding Content File, Event Content File, Select Navbar Menu Items, Style Options, and color fields in the Plan > Content Display",
      "datePublished": "2024-01-01",
      "keywords": [
        "Power Template",
        "Display Fields",
        "Plan > Content Display > Display Fields",
        "Event Content File",
        "Branding Content File"
      ],
      "topics": [
        "Power Template",
        "Display Fields",
        "Plan > Content Display > Display Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529704237719-Power-Template-Creating-Navigating-the-Power-Template",
      "slug": "power-template-creating-navigating-the-power-template",
      "title": "Power Template - Creating & Navigating the Power Template",
      "url": "/pages/power-template-creating-navigating-the-power-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529704237719-Power-Template-Creating-Navigating-the-Power-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529704237719-Power-Template-Creating-Navigating-the-Power-Template",
      "description": "Instructions for creating and navigating the Power Template, including Display Fields and Content Blocks setup steps and the list of Power Template (Single Content File) and Power Template (Multiple C",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Display Fields",
        "Content Blocks",
        "Power Template (Single Content File)",
        "Power Template (Multiple Content Files)"
      ],
      "topics": [
        "Power Template",
        "Display Fields",
        "Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529659520663",
      "slug": "power-template-how-to-user-the-power-template-apis-and-catal",
      "title": "Power Template - How to User the Power Template (APIs and Catalogs)",
      "url": "/pages/power-template-how-to-user-the-power-template-apis-and-catal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529659520663.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529659520663",
      "description": "Power Template instructions for using API Agenda Catalog, API Speaker Catalog, and Session Catalog Designer, including Session Catalog UUID for Api and Speaker Catalog UUID for Api.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Power Template",
        "API Agenda Catalog",
        "API Speaker Catalog",
        "Session Catalog Designer",
        "Session Catalog UUID for Api",
        "Speaker Catalog UUID for Api"
      ],
      "topics": [
        "Power Template",
        "API Agenda Catalog",
        "API Speaker Catalog"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_20529539326999-Power-Template-How-to-use-the-Excel-File-Sections",
      "slug": "power-template-how-to-use-the-excel-file-sections-2",
      "title": "Power Template - How to use the Excel File Sections",
      "url": "/pages/power-template-how-to-use-the-excel-file-sections-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_20529539326999-Power-Template-How-to-use-the-Excel-File-Sections.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/20529539326999-Power-Template-How-to-use-the-Excel-File-Sections",
      "description": "Documentation detailing how to use the Excel File Sections in the Power Template for configuring event websites and forms, including Event Configuration, Banner Section, Agenda Section, Speaker Sectio",
      "datePublished": "",
      "keywords": [
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        "Banner Section",
        "Agenda Section",
        "Speaker Section",
        "Sponsor Section",
        "Venue Section",
        "FAQ Section",
        "Assets",
        "Image Path"
      ],
      "topics": [
        "Power Template",
        "Excel File Sections",
        "Event Configuration"
      ],
      "language": "{en}"
    },
    {
      "id": "442hc_en-us_articles_17648169619607-Removing-extra-bullet-points-when-using-Content-Block-on-email-templates",
      "slug": "removing-extra-bullet-points-when-using-content-block-on-ema",
      "title": "Removing extra bullet points when using Content Block on email templates",
      "url": "/pages/removing-extra-bullet-points-when-using-content-block-on-ema.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_17648169619607-Removing-extra-bullet-points-when-using-Content-Block-on-email-templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/17648169619607-Removing-extra-bullet-points-when-using-Content-Block-on-email-templates",
      "description": "When using Content Blocks to display bullet points on an email template, additional blank bullet points can display when the email is viewed in Outlook. Outlook changes Email HTML for Microsoft Word c",
      "datePublished": "2026-06-24",
      "keywords": [
        "Content Block",
        "email templates",
        "Outlook",
        "Microsoft Word",
        "HTML"
      ],
      "topics": [
        "Content Block",
        "email templates",
        "Outlook"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_10900283746839-Scheduling-Emails-Guide",
      "slug": "scheduling-emails-guide",
      "title": "Scheduling Emails Guide",
      "url": "/pages/scheduling-emails-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_10900283746839-Scheduling-Emails-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900283746839-Scheduling-Emails-Guide",
      "description": "Guide for scheduling emails in Certain Platform using Promote > Communication > Email Templates, including Enabling Scheduled Emails, Schedule Settings fields, Filters, and viewing Scheduled Emails.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain Platform",
        "Scheduled Emails",
        "Email Templates",
        "Schedule Settings",
        "Filters"
      ],
      "topics": [
        "Certain Platform",
        "Scheduled Emails",
        "Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10900224272663-Dynamic-Emails-Guide",
      "slug": "dynamic-emails-guide",
      "title": "Dynamic Emails Guide",
      "url": "/pages/dynamic-emails-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10900224272663-Dynamic-Emails-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900224272663-Dynamic-Emails-Guide",
      "description": "This guide explains how to use Content Blocks and Display Rules to create email templates with content displayed dynamically based on registration values such as attendee type or registration status.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Content Blocks",
        "Display Rules",
        "email templates",
        "Confirm Sections"
      ],
      "topics": [
        "Certain",
        "Dynamic Emails",
        "Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732753-createExhibitor",
      "slug": "createexhibitor",
      "title": "createExhibitor",
      "url": "/pages/createexhibitor.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732753-createExhibitor.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732753-createExhibitor",
      "description": "createExhibitor GraphQL Mutation for creating an exhibitor, including gatheringId and ExhibitorParams fields with an example CURL request and GraphQL response.",
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        "createExhibitor",
        "ExhibitorParams"
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      "topics": [
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      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732673-createCompetitorMeeting",
      "slug": "createcompetitormeeting",
      "title": "createCompetitorMeeting",
      "url": "/pages/createcompetitormeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732673-createCompetitorMeeting.html",
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      "topics": [
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        "CURL"
      ],
      "language": "en"
    },
    {
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      "slug": "deletemeeting",
      "title": "deleteMeeting",
      "url": "/pages/deletemeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732633-deleteMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732633-deleteMeeting",
      "description": "GraphQL Mutation details for deleteMeeting, including arguments for gatheringId and id, an example curl request, and an example GraphQL response.",
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        "GraphQL Mutation",
        "CURL Request"
      ],
      "language": "en"
    },
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      "slug": "updatemeeting",
      "title": "updateMeeting",
      "url": "/pages/updatemeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732593-updateMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732593-updateMeeting",
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        "MeetingParams",
        "MeetingParticipantParams"
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      "topics": [
        "updateMeeting",
        "GraphQL Mutation",
        "MeetingParams"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732413-updateAgendaSession",
      "slug": "updateagendasession",
      "title": "updateAgendaSession",
      "url": "/pages/updateagendasession.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732413-updateAgendaSession.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732413-updateAgendaSession",
      "description": "Touchpoint API updateAgendaSession arguments, GraphQL mutation, CURL request, response example, and AgendaSessionParams field definitions.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "GraphQL",
        "CURL Request",
        "AgendaSessionParams"
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      "topics": [
        "updateAgendaSession",
        "GraphQL",
        "CURL Request"
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      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732333-Agenda-Sessions-Query",
      "slug": "agenda-sessions-query",
      "title": "Agenda Sessions Query",
      "url": "/pages/agenda-sessions-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732333-Agenda-Sessions-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732333-Agenda-Sessions-Query",
      "description": "Agenda Sessions Query explains agenda sessions, GraphQL arguments, filters, nested relationships, and AgendaSessionParams attributes for the Touchpoint API.",
      "datePublished": "2026-09-12",
      "keywords": [
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        "GraphQL",
        "Touchpoint API"
      ],
      "topics": [
        "Agenda Sessions",
        "GraphQL",
        "Touchpoint API"
      ],
      "language": "en"
    },
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      "slug": "deleteattendee",
      "title": "deleteAttendee",
      "url": "/pages/deleteattendee.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732193-deleteAttendee.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732193-deleteAttendee",
      "description": "GraphQL mutation deleteAttendee for Touchpoint API usage. Includes Arguments, a GraphQL Mutation example, a CURL Request example, and a GraphQL Response example.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "GraphQL",
        "deleteAttendee",
        "CURL Request"
      ],
      "topics": [
        "Touchpoint",
        "GraphQL",
        "deleteAttendee"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199334-deleteExhibitor",
      "slug": "deleteexhibitor",
      "title": "deleteExhibitor",
      "url": "/pages/deleteexhibitor.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199334-deleteExhibitor.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199334-deleteExhibitor",
      "description": "deleteExhibitor GraphQL mutation for removing an exhibitor using gatheringId and id. Example includes GraphQL mutation, CURL request to https://api.certaintouchpoint.com/graphql, and GraphQL response ",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "deleteExhibitor",
        "GraphQL Mutation",
        "CURL",
        "api.certaintouchpoint.com"
      ],
      "topics": [
        "Touchpoint",
        "deleteExhibitor",
        "GraphQL Mutation"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199314-updateExhibitor",
      "slug": "updateexhibitor",
      "title": "updateExhibitor",
      "url": "/pages/updateexhibitor.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199314-updateExhibitor.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199314-updateExhibitor",
      "description": "GraphQL mutation updateExhibitor with arguments gatheringId, id, and attendee (ExhibitorParams). Includes CURL Request and GraphQL Response examples for Touchpoint API usage.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "GraphQL",
        "updateExhibitor",
        "ExhibitorParams",
        "CURL Request"
      ],
      "topics": [
        "Touchpoint",
        "GraphQL",
        "updateExhibitor"
      ],
      "language": "en"
    },
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      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199154-createMeeting",
      "slug": "createmeeting",
      "title": "createMeeting",
      "url": "/pages/createmeeting.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199154-createMeeting.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199154-createMeeting",
      "description": "Touchpoint createMeeting API documentation for meeting creation with MeetingParams, participants, GraphQL mutation, CURL request, and GraphQL response.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "createMeeting",
        "GraphQL",
        "CURL",
        "MeetingParams"
      ],
      "topics": [
        "Touchpoint",
        "createMeeting",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199034-deleteAgendaSession",
      "slug": "deleteagendasession",
      "title": "deleteAgendaSession",
      "url": "/pages/deleteagendasession.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199034-deleteAgendaSession.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199034-deleteAgendaSession",
      "description": "Touchpoint API Usage for deleteAgendaSession. Includes arguments gatheringId (Int!) and id (Int!), a GraphQL mutation example, a CURL request example, and a GraphQL response payload.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "GraphQL Mutation",
        "CURL Request",
        "deleteAgendaSession",
        "API Usage"
      ],
      "topics": [
        "Touchpoint",
        "GraphQL Mutation",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033198954-createAgendaSession",
      "slug": "createagendasession",
      "title": "createAgendaSession",
      "url": "/pages/createagendasession.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033198954-createAgendaSession.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033198954-createAgendaSession",
      "description": "Touchpoint API createAgendaSession arguments, GraphQL mutation request example, GraphQL response example, and AgendaSessionParams field definitions for required name and startsAt.",
      "datePublished": "2026-05-22",
      "keywords": [
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        "Touchpoint",
        "GraphQL",
        "CURL",
        "AgendaSessionParams"
      ],
      "topics": [
        "createAgendaSession",
        "Touchpoint",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132854",
      "slug": "live-polling-2",
      "title": "Live Polling",
      "url": "/pages/live-polling-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132854.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132854",
      "description": "Live Polling with Touchpoint instructions for speaker/moderator setup, branding & sponsorship images, automatic playback, manual control, and deciding audience display for real-time feedback.",
      "datePublished": "2026-06-10",
      "keywords": [
        "Touchpoint",
        "Live Polling",
        "Speaker/Moderator Instructions"
      ],
      "topics": [
        "Touchpoint",
        "Live Polling",
        "Speaker/Moderator Instructions"
      ],
      "language": "en"
    },
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      "slug": "features-overview-2",
      "title": "Features Overview",
      "url": "/pages/features-overview-2.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033729233-Features-Overview.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729233-Features-Overview",
      "description": "Touchpoint Features Overview details Attendee Mobile App Package Features, interactive app features, and add-ons, including Attendee-to-Attendee Messaging, My Account, My Credits, and Badge Game/Leade",
      "datePublished": "2025-04-27",
      "keywords": [
        "Touchpoint",
        "Features Overview",
        "Attendee-to-Attendee Messaging",
        "My Account",
        "My Credits"
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      "topics": [
        "Touchpoint",
        "Features Overview",
        "Attendee-to-Attendee Messaging"
      ],
      "language": "en"
    },
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      "slug": "cookies-in-certain-guide-2",
      "title": "Cookies in Certain Guide",
      "url": "/pages/cookies-in-certain-guide-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_10901405323415-Cookies-in-Certain-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901405323415-Cookies-in-Certain-Guide",
      "description": "Guide to cookies added by Certain to registrants’ browsers, including essential cookies required for authentication and non-essential cookies such as Google Analytics.",
      "datePublished": "2025-01-01",
      "keywords": [
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        "Certain",
        "Google Analytics",
        "essential cookies",
        "Non-Essential Cookies"
      ],
      "topics": [
        "Cookies in Certain Guide",
        "Certain",
        "Google Analytics"
      ],
      "language": "en"
    },
    {
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      "slug": "using-forgot-password-in-forms-guide",
      "title": "Using Forgot Password in Forms Guide",
      "url": "/pages/using-forgot-password-in-forms-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_11076044775959.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/11076044775959",
      "description": "How to use the built-in “Forgot Password” feature in Certain forms, including email template setup and Forms > Entry and Forms > Setup steps.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Forms > Entry",
        "Enable Forgot Password"
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      "topics": [
        "Forgot Password",
        "Certain forms",
        "Email Templates"
      ],
      "language": "en"
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      "title": "Adding Speakers to Sessions",
      "url": "/pages/adding-speakers-to-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044381354-Adding-Speakers-to-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044381354-Adding-Speakers-to-Sessions",
      "description": "When adding Speakers to a Session with Instances, an Alert displays an option to include the Speaker to associated instances. Follow the Manage > Sessions steps to add and confirm speakers.",
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      "keywords": [
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        "Manage > Sessions",
        "Session editing window"
      ],
      "topics": [
        "Adding Speakers to Sessions",
        "Manage > Sessions",
        "Session editing window"
      ],
      "language": "en"
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      "url": "/pages/how-to-shorten-a-form-or-website-url.html",
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211290-How-to-shorten-a-Form-or-Website-URL",
      "description": "Instructions for shortening a Certain Form URL and Website URL by removing URL portions, plus an alternative Vanity URL option with setup URL forwarding.",
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      "keywords": [
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        "URL forwarding"
      ],
      "topics": [
        "shorten a Form URL",
        "Website URL",
        "Vanity URL"
      ],
      "language": "en"
    },
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      "slug": "web-crawlability-for-forms-and-websites-guide",
      "title": "Web Crawlability (for Forms and Websites) Guide",
      "url": "/pages/web-crawlability-for-forms-and-websites-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10902052035351-Web-Crawlability-for-Forms-and-Websites-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10902052035351-Web-Crawlability-for-Forms-and-Websites-Guide",
      "description": "Guide to web crawlability for forms and websites, including Certain event defaults and how to use the robots META tag with ROBOTS content values like NOINDEX and NOFOLLOW.",
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        "NOINDEX",
        "NOFOLLOW"
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      "topics": [
        "web crawlability",
        "web crawlers",
        "robots META tag"
      ],
      "language": "en"
    },
    {
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      "slug": "google-analytics-in-certain-guide",
      "title": "Google Analytics in Certain Guide",
      "url": "/pages/google-analytics-in-certain-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901605398935.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901605398935",
      "description": "Setup guide for Using Google Analytics™ in Certain, including Tracking ID setup, event-level vs website-level IDs, page-specific page-level URLs, and “Certain Google Analytics” disable option.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Google Analytics",
        "Tracking ID",
        "Certain Google Analytics"
      ],
      "topics": [
        "Google Analytics",
        "Tracking ID",
        "Certain Google Analytics"
      ],
      "language": "en"
    },
    {
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      "title": "Gatherings Query",
      "url": "/pages/gatherings-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_5752864180119-Gatherings-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5752864180119-Gatherings-Query",
      "description": "Gatherings Query API usage details including Arguments, GatheringParams attributes, and a CURL Request for the /graphql endpoint.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Gatherings Query",
        "Touchpoint API",
        "GraphQL",
        "CURL request"
      ],
      "topics": [
        "Gatherings Query",
        "Touchpoint API",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_5752740913943-updateSpeaker",
      "slug": "updatespeaker",
      "title": "updateSpeaker",
      "url": "/pages/updatespeaker.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_5752740913943-updateSpeaker.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5752740913943-updateSpeaker",
      "description": "GraphQL Mutation updateSpeaker for Touchpoint with required inputs gatheringId (Int!), id (Int!), and speaker (SpeakerParams), plus CURL Request/Response and SpeakerParams fields.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint API",
        "GraphQL Mutation",
        "updateSpeaker"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL Mutation",
        "updateSpeaker"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033195274-Overview-Touchpoint-API",
      "slug": "overview-touchpoint-api",
      "title": "Overview - Touchpoint API",
      "url": "/pages/overview-touchpoint-api.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033195274-Overview-Touchpoint-API.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033195274-Overview-Touchpoint-API",
      "description": "Touchpoint’s API uses GraphQL to read and update data. The article covers clientId and clientToken authentication, token handling, Gathering ID scoping, and example fetch and update GraphQL queries.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint API",
        "GraphQL",
        "clientId",
        "clientToken",
        "Gathering ID"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL",
        "clientId"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_15794179577751-Leads-Query",
      "slug": "leads-query",
      "title": "Leads Query",
      "url": "/pages/leads-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_15794179577751-Leads-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/15794179577751-Leads-Query",
      "description": "Leads Query documentation for Touchpoint API. Includes Arguments, LeadParams Attributes, and a CURL Request to POST to https://api.certaintouchpoint.com/graphql.",
      "datePublished": "2026-07-01",
      "keywords": [
        "Touchpoint",
        "Leads Query",
        "CURL Request",
        "graphql"
      ],
      "topics": [
        "Touchpoint",
        "Leads Query",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050198534-VIP-Speaker-Portal",
      "slug": "vip-speaker-portal",
      "title": "VIP Speaker Portal",
      "url": "/pages/vip-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050198534-VIP-Speaker-Portal.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050198534-VIP-Speaker-Portal",
      "description": "VIP Speaker Portal instructions for speakers to view and edit profile and session information, including VIP Portal URL setup, editing a speaker profile, survey results, and PDF presentation uploads.",
      "datePublished": "",
      "keywords": [
        "VIP Speaker Portal",
        "VIP Portal",
        "survey reports",
        "live polling"
      ],
      "topics": [
        "VIP Speaker Portal",
        "VIP Portal",
        "survey reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033729193-Lead-Retrieval-Feature-Overview",
      "slug": "lead-retrieval-feature-overview",
      "title": "Lead Retrieval - Feature Overview",
      "url": "/pages/lead-retrieval-feature-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033729193-Lead-Retrieval-Feature-Overview.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729193-Lead-Retrieval-Feature-Overview",
      "description": "Lead Retrieval - Feature Overview explains the Administrator/VIP portal process and the Lead Scanning Instructions for exhibitor attendees and administrators in the Exhibitor VIP portal.",
      "datePublished": "",
      "keywords": [
        "Lead Retrieval",
        "Exhibitor VIP portal",
        "lead scanning",
        "administrator",
        "exhibitor attendees"
      ],
      "topics": [
        "Lead Retrieval",
        "Exhibitor VIP portal",
        "lead scanning"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033194954-Creating-a-Password-and-Logging-In",
      "slug": "creating-a-password-and-logging-in",
      "title": "Creating a Password and Logging In",
      "url": "/pages/creating-a-password-and-logging-in.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033194954-Creating-a-Password-and-Logging-In.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033194954-Creating-a-Password-and-Logging-In",
      "description": "Steps to create a password and log into the Touchpoint event app using the Request a Password link, the Set Password email link, and an optional one-time-use password.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Touchpoint",
        "password",
        "logging in",
        "Request a Password",
        "Set Password"
      ],
      "topics": [
        "Touchpoint",
        "password",
        "logging in"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_34620838749463-Touchpoint-Release-July-2025",
      "slug": "touchpoint-release-july-2025",
      "title": "Touchpoint Release (July 2025)",
      "url": "/pages/touchpoint-release-july-2025.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_34620838749463-Touchpoint-Release-July-2025.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/34620838749463-Touchpoint-Release-July-2025",
      "description": "Touchpoint Release (July 2025) includes Native App Updates and CMS Updates for Agenda: Jump to Now, Message: Replies to Gathering, and Announcements (formerly News).",
      "datePublished": "2025-07-01",
      "keywords": [
        "Touchpoint",
        "Release (July 2025)",
        "Native App Updates",
        "CMS Updates",
        "Announcements"
      ],
      "topics": [
        "Touchpoint",
        "Release (July 2025)",
        "Native App Updates"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_31793455011991-Forms-FAQ",
      "slug": "forms-faq-2",
      "title": "Forms FAQ",
      "url": "/pages/forms-faq-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_31793455011991-Forms-FAQ.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31793455011991-Forms-FAQ",
      "description": "Forms FAQ lists help article links for viewing, editing, and creating forms, plus form sections, agenda sections, logic rules, item order, and related topics.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Forms FAQ",
        "form section headers",
        "agenda sections",
        "logic rules",
        "Speaker and Session Management"
      ],
      "topics": [
        "Forms FAQ",
        "form section headers",
        "agenda sections"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_31733964697367-What-s-a-Primary-Form",
      "slug": "what-s-a-primary-form-2",
      "title": "What's a \"Primary Form\"?",
      "url": "/pages/what-s-a-primary-form-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_31733964697367-What-s-a-Primary-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31733964697367-What-s-a-Primary-Form",
      "description": "One form per event must be designated as its \"Primary Form\" by selecting the “This is the primary form for the event” check box on the form’s Setup page.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Primary Form",
        "event form",
        "Setup page",
        "Confirmation page",
        "Add to Calendar"
      ],
      "topics": [
        "Primary Form",
        "event form",
        "Setup page"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33316240840343-Labels-for-Registration-Assistance-Link",
      "slug": "labels-for-registration-assistance-link-2",
      "title": "Labels for Registration Assistance Link",
      "url": "/pages/labels-for-registration-assistance-link-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33316240840343-Labels-for-Registration-Assistance-Link.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33316240840343-Labels-for-Registration-Assistance-Link",
      "description": "Customize the message labels shown to an attendee who clicks the registration assistance link. Include HTML tags in the text, and use the default values for instructions, header, name, email, subject,",
      "datePublished": "2025-06-24",
      "keywords": [
        "registration assistance link",
        "message label",
        "HTML tags"
      ],
      "topics": [
        "registration assistance link",
        "message label",
        "HTML tags"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33315907818263",
      "slug": "agenda-item-error-messages",
      "title": "Agenda Item Error Messages",
      "url": "/pages/agenda-item-error-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33315907818263.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33315907818263",
      "description": "You can customize error messages related to agenda items, including No Inventory, Session Timeout, Question about Registration, Min Capacity Error, Max Capacity Error, and Date Conflict Error.",
      "datePublished": "2025-06-10",
      "keywords": [
        "agenda item error messages",
        "error messages",
        "default value"
      ],
      "topics": [
        "agenda item error messages",
        "error messages",
        "default value"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32571544493975",
      "slug": "about-google-analytics-tracking-ids",
      "title": "About Google Analytics Tracking IDs",
      "url": "/pages/about-google-analytics-tracking-ids.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32571544493975.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32571544493975",
      "description": "Instructions for obtaining Google Analytics Tracking IDs (such as “UA-12345678-1”) for use in Certain events, including steps for new and existing Google Analytics accounts.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Google Analytics",
        "Tracking ID",
        "Certain"
      ],
      "topics": [
        "Google Analytics",
        "Tracking ID",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759022421015",
      "slug": "event-waitlist-form-section",
      "title": "Event Waitlist form section",
      "url": "/pages/event-waitlist-form-section.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759022421015.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759022421015",
      "description": "Add an Event Waitlist form section when an event processes waitlisted registrations automatically. Learn what happens when capacity is reached and configure Text Above Header, Header Text, Page HTML, ",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event Waitlist form section",
        "Automatic Event Waitlisting",
        "Event Options",
        "Page HTML"
      ],
      "topics": [
        "Event Waitlist form section",
        "Automatic Event Waitlisting",
        "Event Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758401758231",
      "slug": "agenda-display-options-registration-form",
      "title": "Agenda Display Options (Registration Form)",
      "url": "/pages/agenda-display-options-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758401758231.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758401758231",
      "description": "Agenda Display Options (Registration Form) describes configuration for Personal Agenda, Agenda Search, and Agenda Guest List, including headers, display formats, settings, and Add to Calendar details.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Agenda Display Options",
        "Registration Form",
        "Personal Agenda",
        "Agenda Search",
        "Agenda Guest List"
      ],
      "topics": [
        "Agenda Display Options",
        "Registration Form",
        "Personal Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686947785879",
      "slug": "attendee-types-attendee-form",
      "title": "Attendee Types (Attendee Form)",
      "url": "/pages/attendee-types-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686947785879.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686947785879",
      "description": "Configuration details for the Attendee Type section in the Attendee Form. Includes Section Header, Attendee Type Display Settings, Waitlist Options, and Fee Options.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Attendee Types (Attendee Form)",
        "Section Header",
        "Attendee Type Display Settings",
        "Waitlist Options",
        "Fee Options"
      ],
      "topics": [
        "Attendee Types (Attendee Form)",
        "Section Header",
        "Attendee Type Display Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571204759191",
      "slug": "navigation-bar",
      "title": "Navigation Bar",
      "url": "/pages/navigation-bar.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571204759191.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571204759191",
      "description": "Navigation Bar article with Display Options for Display Registration Information row and Display site navigation bar on website, including navigation bar position, colors, alignment, tab separator, wi",
      "datePublished": "",
      "keywords": [
        "Navigation Bar",
        "Display Options",
        "website navigation bar"
      ],
      "topics": [
        "Navigation Bar",
        "Display Options",
        "website navigation bar"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33169824284951-Event-FAQ",
      "slug": "event-faq-2",
      "title": "Event FAQ",
      "url": "/pages/event-faq-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33169824284951-Event-FAQ.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33169824284951-Event-FAQ",
      "description": "Event FAQ page listing Help Center links for managing events, including Edit Basic Event Settings, Create Attendee Types, Event Status designations, and more.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event FAQ",
        "Help Center",
        "Event management",
        "Attendee Types"
      ],
      "topics": [
        "Event FAQ",
        "Help Center",
        "Event management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909213024535",
      "slug": "digital-events-overview",
      "title": "Digital Events: Overview",
      "url": "/pages/digital-events-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909213024535.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909213024535",
      "description": "Digital Events: Overview is an outline for setting up digital events in Certain. The guide covers Zoom and ON24, prerequisites, and step-by-step configuration in Certain Platform and Certain Signal.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Digital Events",
        "Zoom",
        "ON24",
        "Certain Signal"
      ],
      "topics": [
        "Certain",
        "Digital Events",
        "Zoom"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760079070615",
      "slug": "promo-codes",
      "title": "Promo Codes",
      "url": "/pages/promo-codes.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760079070615.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760079070615",
      "description": "Instructions for using Promo Codes in Certain event planning, including Promo Code List, Promo Code Wizard steps, CSV import (Import Discounts, Import Promo Codes), and Promo Code Individual Report.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Promo Codes",
        "Promo Code List",
        "Promo Code Wizard",
        "CSV import",
        "Discount Import Wizard",
        "Event Promo Code Import Wizard"
      ],
      "topics": [
        "Promo Codes",
        "Promo Code List",
        "Promo Code Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758962516631",
      "slug": "groups-attendee-form",
      "title": "Groups (Attendee Form)",
      "url": "/pages/groups-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758962516631.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758962516631",
      "description": "Instructions for configuring the Groups (Attendee Form) section, including Section Header and Field Display Options for group code or group lists, plus Validate against total group inventory.",
      "datePublished": "",
      "keywords": [
        "Groups (Attendee Form)",
        "Section Header",
        "Field Display Options",
        "Validate against total group inventory"
      ],
      "topics": [
        "Groups (Attendee Form)",
        "Section Header",
        "Field Display Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521119045655",
      "slug": "travel-information-attendee",
      "title": "Travel Information (Attendee)",
      "url": "/pages/travel-information-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521119045655.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521119045655",
      "description": "Certain Travel Information (Attendee) help page describing when the Travel Module is enabled, how an event planner edits travel details, and how Travel Packages, Travel Reservations, and Travel Questi",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Travel Information (Attendee)",
        "Travel Module",
        "Travel Packages",
        "Travel Reservations",
        "Travel Questions"
      ],
      "topics": [
        "Certain",
        "Travel Information (Attendee)",
        "Travel Module"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521060746391",
      "slug": "agenda-attendee",
      "title": "Agenda (Attendee)",
      "url": "/pages/agenda-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521060746391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521060746391",
      "description": "Agenda (Attendee) explains how attendees’ selected agenda items or planner-entered agenda items are displayed and managed, including Registration Header, Personal Agenda, and Agenda Item Information a",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain registration tools",
        "agenda items",
        "attendee registration",
        "Agenda Item Information",
        "Personal Agenda"
      ],
      "topics": [
        "Certain registration tools",
        "agenda items",
        "attendee registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518439794327",
      "slug": "attendee-overview",
      "title": "Attendee Overview",
      "url": "/pages/attendee-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518439794327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518439794327",
      "description": "Attendee Overview is an admin page that shows a summary of a selected attendee’s details, including printing, favorites, one-click actions, profile, registration, approvals, and more.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Attendee Overview",
        "attendee",
        "registration",
        "Certain"
      ],
      "topics": [
        "Attendee Overview",
        "attendee",
        "registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30250149496983-Promo-Code-with-0-00-fee-discount",
      "slug": "promo-code-with-0-00-fee-discount",
      "title": "Promo Code with $0.00 fee/discount",
      "url": "/pages/promo-code-with-0-00-fee-discount.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30250149496983-Promo-Code-with-0-00-fee-discount.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30250149496983-Promo-Code-with-0-00-fee-discount",
      "description": "Steps to create a Promo Code with a $0.00 fee/discount by using the Promo Code Wizard to select Discount, set Fixed fee, add $0 discount, and create the promo.",
      "datePublished": "2025-06-24",
      "keywords": [
        "promo code",
        "fee/discount",
        "Promo Code Wizard"
      ],
      "topics": [
        "promo code",
        "fee/discount",
        "Promo Code Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521707264279",
      "slug": "session-export-in-speaker-and-session-management",
      "title": "Session Export (in Speaker and Session Management)",
      "url": "/pages/session-export-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521707264279.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521707264279",
      "description": "Learn how to export sessions in Speaker and Session Management by selecting Export, choosing a category type, choosing a file type, and downloading the export file.",
      "datePublished": "2026-07-21",
      "keywords": [
        "session export",
        "Speaker and Session Management",
        "CSV",
        "Excel"
      ],
      "topics": [
        "session export",
        "Speaker and Session Management",
        "CSV"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521671263639",
      "slug": "session-mass-actions-in-speaker-and-session-management",
      "title": "Session Mass Actions (in Speaker and Session Management)",
      "url": "/pages/session-mass-actions-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521671263639.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521671263639",
      "description": "Session Mass Actions (in Speaker and Session Management) explains Mass Actions options for multiple sessions, including Publish to Attendee Types, Session Status, Track, Type, Session Level, Override ",
      "datePublished": "2026-07-21",
      "keywords": [
        "Session Mass Actions",
        "Speaker and Session Management",
        "Publish to Attendee Types"
      ],
      "topics": [
        "Session Mass Actions",
        "Speaker and Session Management",
        "Publish to Attendee Types"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521663170327",
      "slug": "session-import-in-speaker-and-session-management",
      "title": "Session Import (in Speaker and Session Management)",
      "url": "/pages/session-import-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521663170327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521663170327",
      "description": "Session Import (in Speaker and Session Management): instructions for importing sessions using Excel (.xls or .xlsx) or CSV, including required fields, Duration rules, tags, and updating sessions via e",
      "datePublished": "2026-07-21",
      "keywords": [
        "Session Import",
        "Speaker and Session Management",
        "CSV file",
        "Excel file",
        "Session Code"
      ],
      "topics": [
        "Session Import",
        "Speaker and Session Management",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535512328215",
      "slug": "event-invoices",
      "title": "Event Invoices",
      "url": "/pages/event-invoices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535512328215.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535512328215",
      "description": "Edit event-level invoice templates here. Workflow: use invoice templates for attendee documentation, expense report receipts, email template attachments, and bulk mass action generation.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Event Invoices",
        "invoice template",
        "mass action"
      ],
      "topics": [
        "Event Invoices",
        "invoice template",
        "mass action"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505620851351",
      "slug": "e-commerce-account-details",
      "title": "E-commerce Account Details",
      "url": "/pages/e-commerce-account-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505620851351.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505620851351",
      "description": "E-commerce Account Details for setting up Certain e-commerce processing accounts, including online processors, payment methods, AVS, CSC, and processor-specific fields for PayPal, Pay.gov, Cybersource",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "E-commerce",
        "Online Processor",
        "PayPal PayFlow Pro",
        "AVS",
        "Address Verification Service",
        "CSC",
        "Credit Card Security Code",
        "Authorize.Net",
        "Stripe"
      ],
      "topics": [
        "Certain",
        "E-commerce",
        "Online Processor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31984468124439",
      "slug": "account-tax-codes-2",
      "title": "Account Tax Codes",
      "url": "/pages/account-tax-codes-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31984468124439.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31984468124439",
      "description": "Page for editing, deleting, and creating tax code templates in the Certain Help Center.",
      "datePublished": "2026-04-07",
      "keywords": [
        "Tax Codes",
        "VAT",
        "GST",
        "Tax Code Template",
        "Tax Code Information"
      ],
      "topics": [
        "Tax Codes",
        "VAT",
        "GST"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30516674754967-Search-Profiles",
      "slug": "search-profiles-2",
      "title": "Search Profiles",
      "url": "/pages/search-profiles-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30516674754967-Search-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516674754967-Search-Profiles",
      "description": "Certain Search Profiles page enables users to find profiles using detailed searches of the profiles database and edit selected records. It includes Contact Filters and Date Filters.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Search Profiles",
        "Contact Filters",
        "Date Filters",
        "Profiles"
      ],
      "topics": [
        "Certain",
        "Search Profiles",
        "Contact Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516652176151",
      "slug": "profile-list",
      "title": "Profile List",
      "url": "/pages/profile-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516652176151.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516652176151",
      "description": "This page lists the profiles in the current account. It defines what a “Profile” is and explains how to add, find, import from Salesforce, and edit profile records.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Profile List",
        "Profile",
        "Find Profiles",
        "Import Profiles",
        "Profile Overview"
      ],
      "topics": [
        "Profile List",
        "Profile",
        "Find Profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759250354071",
      "slug": "travel-attendee-form",
      "title": "Travel (Attendee Form)",
      "url": "/pages/travel-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759250354071.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759250354071",
      "description": "Travel (Attendee Form) instructions for Certain’s form sections, including Travel Entry, Travel Requests, Flight Packages, Individual Flights, Filters, and Transportation Preferences.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Travel (Attendee Form)",
        "Travel Module",
        "Flight Packages",
        "Transportation Preferences"
      ],
      "topics": [
        "Travel (Attendee Form)",
        "Travel Module",
        "Flight Packages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758911895191",
      "slug": "confirmation-attendee-form",
      "title": "Confirmation (Attendee Form)",
      "url": "/pages/confirmation-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758911895191.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758911895191",
      "description": "Learn how to configure the confirmation page of a registration form, including Section Header, Settings, Adding to Calendar, Select Confirmation, Confirmation Text (this form only), Confirmation Secti",
      "datePublished": "2026-06-24",
      "keywords": [
        "confirmation page",
        "registration form",
        "attendee",
        "Adding to Calendar",
        "email confirmation"
      ],
      "topics": [
        "confirmation page",
        "registration form",
        "attendee"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758846763543",
      "slug": "verify-edit-info-attendee-form",
      "title": "Verify / Edit Info (Attendee Form)",
      "url": "/pages/verify-edit-info-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758846763543.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758846763543",
      "description": "The verify/edit page of an online form enables registrants to review information and make changes prior to completing registration. It covers Text and Submit Button Labels and Section Headings.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Verify / Edit Info (Attendee Form)",
        "attendee form",
        "registration information",
        "Section Headings"
      ],
      "topics": [
        "Verify / Edit Info (Attendee Form)",
        "attendee form",
        "registration information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686085849239",
      "slug": "questions-header-details",
      "title": "Questions – (Header Details)",
      "url": "/pages/questions-header-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686085849239.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686085849239",
      "description": "Configure Header Details for Questions. This help page includes Title, Name (Required), Text, Enable Editor?, Text Alignment, Text Vertical, and Start a new Section? for Verify/Confirm pages.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Questions",
        "Header Details",
        "Verify and Confirm",
        "Enable Editor",
        "CKeditor"
      ],
      "topics": [
        "Questions",
        "Header Details",
        "Verify and Confirm"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685955479447",
      "slug": "agenda-items-advanced-custom-questions",
      "title": "Agenda Items: Advanced (Custom Questions)",
      "url": "/pages/agenda-items-advanced-custom-questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685955479447.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685955479447",
      "description": "Using Custom Questions to Collect Information About Agenda Items, including legacy note, best practice guidance, answer value rules, cautions, and warnings for Sel? and Web? options.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Agenda Items",
        "custom question",
        "registration form",
        "logic rule",
        "Sel?",
        "Web?"
      ],
      "topics": [
        "Agenda Items",
        "custom question",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32628408426647--Send-Email-for-accepted-registrations",
      "slug": "send-email-for-accepted-registrations",
      "title": "'Send Email' for accepted registrations",
      "url": "/pages/send-email-for-accepted-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32628408426647--Send-Email-for-accepted-registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32628408426647--Send-Email-for-accepted-registrations",
      "description": "Selecting an email template for accepted registrations is optional when a Logic Rule already emails registrants after Update Reg Status. Otherwise, select a template.",
      "datePublished": "",
      "keywords": [
        "Send Email",
        "accepted registrations",
        "Logic Rule",
        "Update Reg Status"
      ],
      "topics": [
        "Send Email",
        "accepted registrations",
        "Logic Rule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32199105175959",
      "slug": "registration-automatic-event-waitlisting",
      "title": "Registration - Automatic Event Waitlisting",
      "url": "/pages/registration-automatic-event-waitlisting.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32199105175959.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32199105175959",
      "description": "Automatic Event Waitlisting lets registrants automatically waitlist when an event becomes full and lets waitlisted registrants register automatically when spaces become available. Setup steps include ",
      "datePublished": "2026-05-22",
      "keywords": [
        "Automatic Event Waitlisting",
        "Event Details",
        "Event Options",
        "Registration Capacity",
        "email template"
      ],
      "topics": [
        "Automatic Event Waitlisting",
        "Event Details",
        "Event Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760691024535",
      "slug": "event-list-for-reviewers",
      "title": "Event List (for Reviewers)",
      "url": "/pages/event-list-for-reviewers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760691024535.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760691024535",
      "description": "Certain Event List (for Reviewers). Reviewers see current and upcoming assigned events, sort columns, mark favorites, return to the list, and log out.",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Event List (for Reviewers)",
        "Reviewer"
      ],
      "topics": [
        "Certain",
        "Event List (for Reviewers)",
        "Reviewer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32889786155799",
      "slug": "registrations-faq",
      "title": "Registrations FAQ",
      "url": "/pages/registrations-faq.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32889786155799.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32889786155799",
      "description": "Registrations FAQ lists help-center links for creating, finding, updating, importing, and checking registration information, plus roommate matching topics.",
      "datePublished": "2025-01-01",
      "keywords": [
        "Registrations FAQ",
        "Create a registration?",
        "Import registration information?",
        "Matched roommates?",
        "registration"
      ],
      "topics": [
        "Registrations FAQ",
        "Create a registration?",
        "Import registration information?"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_32889249875351-Assign-Roles",
      "slug": "assign-roles-2",
      "title": "Assign Roles",
      "url": "/pages/assign-roles-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_32889249875351-Assign-Roles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32889249875351-Assign-Roles",
      "description": "Assign Roles for team-based event management. Learn how account administrators define roles and available users on Account Settings > Management > Roles and how to assign them in the pop-up window.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Assign Roles",
        "team-based event management",
        "Account Settings > Management > Roles"
      ],
      "topics": [
        "Assign Roles",
        "team-based event management",
        "Account Settings > Management > Roles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518250500631",
      "slug": "event-dashboard",
      "title": "Event Dashboard",
      "url": "/pages/event-dashboard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518250500631.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518250500631",
      "description": "Event Dashboard access paths, Setup Dashboard vs Registration Dashboard behavior, shared header and favorites controls, and top-right actions including Find, Add Registration, Import, Import Salesforc",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event Dashboard",
        "Setup Dashboard",
        "Registration Dashboard",
        "Event Details",
        "Salesforce Connection"
      ],
      "topics": [
        "Event Dashboard",
        "Setup Dashboard",
        "Registration Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_32983554079127-API-1-0",
      "slug": "api-1-0-2",
      "title": "API 1.0",
      "url": "/pages/api-1-0-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_32983554079127-API-1-0.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32983554079127-API-1-0",
      "description": "Backwards compatibility note for Certain legacy Web Services API 1.0 and guidance to build new integrations using Certain API2.0, including access via Account Settings > Implementation > API.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "API 1.0",
        "API2.0",
        "Web Services",
        "basic authentication"
      ],
      "topics": [
        "Certain",
        "API 1.0",
        "API2.0"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505808518295-Privacy-Compliance",
      "slug": "privacy-compliance",
      "title": "Privacy Compliance",
      "url": "/pages/privacy-compliance.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505808518295-Privacy-Compliance.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505808518295-Privacy-Compliance",
      "description": "Privacy Compliance documentation for Account Settings > Implementation > Privacy Compliance. Access is limited to Administrators when the Data Privacy Module is enabled, with sub-modules like Russian ",
      "datePublished": "2025-06-24",
      "keywords": [
        "Privacy Compliance",
        "Data Privacy Module",
        "Account Settings",
        "Administrators"
      ],
      "topics": [
        "Privacy Compliance",
        "Data Privacy Module",
        "Account Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505801313303-Check-In-Settings",
      "slug": "check-in-settings",
      "title": "Check-In Settings",
      "url": "/pages/check-in-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505801313303-Check-In-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505801313303-Check-In-Settings",
      "description": "Configure branding and other settings for the Certain Check-In app, including Account Logo, Header/Footer Background, and Event List Settings such as Days to show past events.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain Check-In",
        "Check-In Settings",
        "Account Logo",
        "Header/Footer Background",
        "Event List Settings"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In Settings",
        "Account Logo"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505787344663-Account-History",
      "slug": "account-history",
      "title": "Account History",
      "url": "/pages/account-history.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505787344663-Account-History.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505787344663-Account-History",
      "description": "Account History in Certain stores account history in the Certain database for one year and provides last-90-days records, 25 per page, plus CSV download fields: Date, Action, User, Summary, Details.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Account History",
        "Certain",
        "CSV file",
        "Administration area",
        "User inactivity"
      ],
      "topics": [
        "Account History",
        "Certain",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505588408343-Financial",
      "slug": "financial-2",
      "title": "Financial",
      "url": "/pages/financial-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505588408343-Financial.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505588408343-Financial",
      "description": "Financial account settings page containing Account Financial Settings, E-commerce accounts, and Tax code templates used for inclusive taxes at the event level.",
      "datePublished": "",
      "keywords": [
        "Financial",
        "Account Financial Settings",
        "Tax Code Settings",
        "E-commerce Accounts",
        "invoice numbering preference"
      ],
      "topics": [
        "Financial",
        "Account Financial Settings",
        "Tax Code Settings"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505005702167-Account-Information",
      "slug": "account-information-2",
      "title": "Account Information",
      "url": "/pages/account-information-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505005702167-Account-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505005702167-Account-Information",
      "description": "Account Information explains how Certain accounts organize events and profile data, and how the Account Name, Primary Contact, and Email fields are used in the account contact section.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Account Information",
        "Account Name",
        "Primary Contact",
        "Email"
      ],
      "topics": [
        "Certain",
        "Account Information",
        "Account Name"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504770690327",
      "slug": "copying-an-account-report-report-copy-wizard",
      "title": "Copying an Account Report (Report Copy Wizard)",
      "url": "/pages/copying-an-account-report-report-copy-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504770690327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504770690327",
      "description": "Copy an existing Account Report or System Report using the Report Copy Wizard, including steps for naming the report, adding a Description, choosing a Group, and finishing the wizard.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Account Report",
        "System Report",
        "Report Copy Wizard",
        "Copy Report"
      ],
      "topics": [
        "Account Report",
        "System Report",
        "Report Copy Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504673470103",
      "slug": "report-setup-account-level-reports",
      "title": "Report Setup (Account-Level Reports)",
      "url": "/pages/report-setup-account-level-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504673470103.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504673470103",
      "description": "Report Setup (Account-Level Reports) explains creating custom reports, defining Report Name fields, Visibility options, Report Type categories, Changes Report Options, and Roles-Based Access.",
      "datePublished": "",
      "keywords": [
        "Report Setup",
        "Account-Level Reports",
        "custom reports",
        "Report Type",
        "Changes report",
        "Roles-Based Access"
      ],
      "topics": [
        "Report Setup",
        "Account-Level Reports",
        "custom reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504483280407",
      "slug": "registration-statuses-for-tags",
      "title": "Registration Statuses (for tags)",
      "url": "/pages/registration-statuses-for-tags.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504483280407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504483280407",
      "description": "Assign tags to standard registration statuses by selecting one or more tags in the status field, using the tags configured in Account Settings > Management > Tags.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Registration Statuses",
        "tags",
        "API 2.0",
        "includeList=tags",
        "Account Settings",
        "Custom Registration Statuses"
      ],
      "topics": [
        "Registration Statuses",
        "tags",
        "API 2.0"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504445734167",
      "slug": "industries-at-account-level",
      "title": "Industries (at account-level)",
      "url": "/pages/industries-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504445734167.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504445734167",
      "description": "Instructions for adding and importing Industries for Speaker and Session Management at the account level, including required CSV format and Industry List actions.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Industries (at account-level)",
        "Speaker and Session Management",
        "CSV import",
        "Industry List"
      ],
      "topics": [
        "Industries (at account-level)",
        "Speaker and Session Management",
        "CSV import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504305849111",
      "slug": "tags",
      "title": "Tags",
      "url": "/pages/tags.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504305849111.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504305849111",
      "description": "Tags can be added by an administrator to an account or sub-account. Tags track attendee interests by applying tags (and points) to agenda items and sessions, then running an integration job.",
      "datePublished": "2025-06-24",
      "keywords": [
        "tags",
        "agenda items",
        "sessions",
        "integration job"
      ],
      "topics": [
        "tags",
        "agenda items",
        "sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504304422295",
      "slug": "general-ledger",
      "title": "General Ledger",
      "url": "/pages/general-ledger.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504304422295.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504304422295",
      "description": "General Ledger in Certain: enter expense account numbers and account names, choose default or customize G/L values, add new G/L accounts, and view event budget in Plan > Planning.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "General Ledger",
        "G/L Account List",
        "event budget"
      ],
      "topics": [
        "Certain",
        "General Ledger",
        "G/L Account List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504228570391",
      "slug": "content-blocks-at-account-level",
      "title": "Content Blocks (At Account Level)",
      "url": "/pages/content-blocks-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504228570391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504228570391",
      "description": "Setup instructions for Content Blocks at account-level. The page explains introduction, where to use content blocks, conditional display via Display Rules, and how to manage List of Content Blocks and",
      "datePublished": "2025-07-28",
      "keywords": [
        "Content Blocks",
        "account-level",
        "HTML content",
        "Display Rules",
        "Email Templates"
      ],
      "topics": [
        "Content Blocks",
        "account-level",
        "HTML content"
      ],
      "language": "en"
    },
    {
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      "url": "/pages/custom-event-data.html",
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      "description": "Custom Event Data explains how custom questions are answered by the event builder and used for internal reporting, consolidation reports, Logic Rules, and Display Rules.",
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901808925975",
      "description": "Guide for using Certain Signal to integrate with Eloqua, including tags, Connections (OAuth2 or Basic Credentials), Flow setup, mappings, Campaign ID, and metrics in the retry queue.",
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      "language": "en"
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      "title": "Certain Signal: Salesforce Native Integration Guide",
      "url": "/pages/certain-signal-salesforce-native-integration-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901628686871.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901628686871",
      "description": "Certain Signal: Salesforce Native Integration Guide. This guide explains how Certain Signal processes outbound event data and configures Connections, Flows, Tags, Metrics Dashboard, Retry Queue, and r",
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      "language": "en"
    },
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      "title": "Signal Integration with Marketo Guide",
      "url": "/pages/signal-integration-with-marketo-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901541136151.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901541136151",
      "description": "Guide to using Certain Signal Connector to integrate with Marketo. Includes Signal Connector real-time flow setup, tags, connections, mappings, metrics dashboard, retry queue, and replaying flows.",
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    {
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      "title": "Printable Confirmations (Event-Level)",
      "url": "/pages/printable-confirmations-event-level-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30535489309079-Printable-Confirmations-Event-Level.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535489309079-Printable-Confirmations-Event-Level",
      "description": "Instructions for Printable Confirmation Templates (Event-Level), including Printable Confirmation Template Details, Confirmation Text (Header, Barcodes, Introduction and Closing, Footer), and Printabl",
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      "keywords": [
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        "Printable Confirmation Sections",
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      ],
      "topics": [
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        "Printable Confirmation Templates",
        "Printable Confirmation Sections"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505870481175-Russian-Data-Privacy",
      "slug": "russian-data-privacy-2",
      "title": "Russian Data Privacy",
      "url": "/pages/russian-data-privacy-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505870481175-Russian-Data-Privacy.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505870481175-Russian-Data-Privacy",
      "description": "Russian Data Privacy requires the Data Privacy Module and its Russian Data Privacy sub-module. It configures Policy, Service Auth Type, service URL, event triggers, field mappings, and a Policy Compli",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Data Privacy Module",
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        "Policy Compliance Audit",
        "OAuth2"
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      "topics": [
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        "Data Privacy Module",
        "SSO"
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      "language": "en"
    },
    {
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      "slug": "certain-signal-connector-advanced-webhooks-integration-guide",
      "title": "Certain Signal Connector: Advanced Webhooks Integration Guide",
      "url": "/pages/certain-signal-connector-advanced-webhooks-integration-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42333211290263.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42333211290263",
      "description": "Guide to Certain Signal Connector for Advanced Webhooks. Covers Signal Connector setup using nested JSON, Connections, Flows, Mappings, Metrics Dashboard, and the Retry Queue.",
      "datePublished": "2026-08-04",
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        "Retry Queue"
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      "language": "en"
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    {
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      "title": "Certain Signal Connector: Webhooks Integration Guide",
      "url": "/pages/certain-signal-connector-webhooks-integration-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42303314667543.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42303314667543",
      "description": "Certain Signal Connector: Webhooks Integration Guide for integrating Certain Platform events with target third-party applications using Webhooks.",
      "datePublished": "2026-08-04",
      "keywords": [
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        "Certain Platform"
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      "language": "en"
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    {
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      "title": "Certain Signal Connector: Salesforce Native Integration Guide (Part 1 of 2)",
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      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42133556218135.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42133556218135",
      "description": "Guide for using Certain Signal Connector to integrate with Salesforce. Includes prerequisites, tagging, Salesforce credentials, and flow setup steps for native real-time data integration.",
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    {
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      "title": "Certain Signal Connector: Eloqua Native Integration Guide",
      "url": "/pages/certain-signal-connector-eloqua-native-integration-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42131710653207.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42131710653207",
      "description": "Guide to using Certain Signal Connector to integrate with Eloqua. Includes prerequisites, Eloqua Credentials, tag setup, connection setup, flow setup, mappings, campaign ID, metrics, Retry Queue, and ",
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      "keywords": [
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        "Eloqua",
        "Signal Connector"
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      "language": "en"
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      "title": "Certain Signal Connector: Marketo Native Integration Guide",
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      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42105553613847.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42105553613847",
      "description": "Guide for using Certain Signal Connector to integrate with Marketo. Includes tags, connections, flows, mappings, metrics dashboards, retry queue, and replaying a flow.",
      "datePublished": "2026-08-04",
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        "OAuth2"
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      "original_url": "https://touchpoint-support.certain.com/hc/en-us",
      "description": "Touchpoint Support Center for a Knowledge Base covering designing, planning, and creating your app, plus other support resources, recommended articles, and support for Certain’s full event automation ",
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046566073-Exporting-Content-from-a-Previous-Event-to-a-Future-Event.html",
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_5727068482199.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5727068482199",
      "description": "Instructions to add Live Poll Results via the Web Viewer add-in to a PowerPoint presentation, including installing the add-in, obtaining the Projection View URL, and inserting the web page.",
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        "Projection View",
        "Office Add-ins Store"
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      "slug": "how-to-mark-an-event-as-favorite",
      "title": "How to Mark an Event as Favorite",
      "url": "/pages/how-to-mark-an-event-as-favorite.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32680552287767-How-to-Mark-an-Event-as-Favorite.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32680552287767-How-to-Mark-an-Event-as-Favorite",
      "description": "Learn how to favorite an event by using the Event's Dashboard and selecting the star icon so the event appears in global links/navigation for quick access.",
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    {
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      "title": "Reports FAQ - Using the Reports Page",
      "url": "/pages/reports-faq-using-the-reports-page-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30878595290135-Reports-FAQ-Using-the-Reports-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878595290135-Reports-FAQ-Using-the-Reports-Page",
      "description": "You can run reports from the Reports page and filter them using the Filter Reports list. Editable reports show a pencil icon, and non-editable reports show a non-editable icon.",
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      "title": "Reports FAQ - Registrations to Review",
      "url": "/pages/reports-faq-registrations-to-review.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30832016314647.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30832016314647",
      "description": "This report displays the number of registrations in miscellaneous categories, including Deleted Registrations, Test Registrations, Potential Duplicates, and Positive Net Payment received.",
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      "keywords": [
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        "Positive Net Payment received"
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      "topics": [
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        "Potential Duplicates"
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      "language": "en"
    },
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      "title": "All Registrations By Status",
      "url": "/pages/all-registrations-by-status.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518314006295.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518314006295",
      "description": "The standard summary report All Registrations By Status shows complete and incomplete registrations grouped by registration status, with two pie charts and a report table.",
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      "keywords": [
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        "pie charts",
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      "topics": [
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        "event registrations",
        "registration status"
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      "language": "en"
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      "title": "Completed Registrations by Attendee Type",
      "url": "/pages/completed-registrations-by-attendee-type.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518283711895.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518283711895",
      "description": "The Completed Registrations by Attendee Type summary report groups complete registrations by attendee type using a bar chart, a pie chart, and a report table.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Event Dashboard",
        "attendee types"
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      "topics": [
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        "Event Dashboard",
        "attendee types"
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      "language": "en"
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      "slug": "csv-file-format-2",
      "title": ".CSV File Format",
      "url": "/pages/csv-file-format-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33038066199063--CSV-File-Format.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33038066199063--CSV-File-Format",
      "description": "This Help Center article explains the .CSV file format. It defines comma-separated values and gives UTF-8 encoding guidance for international characters and special symbols.",
      "datePublished": "2025-07-15",
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        ".CSV",
        "comma-separated values",
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      "language": "en"
    },
    {
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      "title": "Import Registration Agenda",
      "url": "/pages/import-registration-agenda.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518387605527.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518387605527",
      "description": "This topic describes how you can assign, update and cancel non-fee-based agenda items on existing registrations using the Registrations > Import page.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Registration Code",
        "Agenda Code"
      ],
      "topics": [
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        "Registrations > Import",
        "CSV file"
      ],
      "language": "en"
    },
    {
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      "slug": "import-registration-session-instances",
      "title": "Import Registration Session Instances",
      "url": "/pages/import-registration-session-instances.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518359601559.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518359601559",
      "description": "Learn how to assign, update and cancel sessions on existing registrations via Registrations > Import, using Import Registration Session Instances and mapping required file columns.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Registration Session Status"
      ],
      "topics": [
        "Import Registration Session Instances",
        "Registrations > Import",
        "Registration Session Status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758368519831",
      "slug": "agenda-registration-form",
      "title": "Agenda (Registration Form)",
      "url": "/pages/agenda-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758368519831.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758368519831",
      "description": "Agenda sections on a registration form let attendees select agenda items. The page covers prerequisites, the multi-page Agenda section list, Display Formats, and Agenda Display Options.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Agenda sections",
        "Display Formats",
        "Agenda Display Options"
      ],
      "topics": [
        "Agenda (Registration Form)",
        "Agenda sections",
        "Display Formats"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686945495959",
      "slug": "registrant-details-attendee-form",
      "title": "Registrant Details (Attendee Form)",
      "url": "/pages/registrant-details-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686945495959.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686945495959",
      "description": "The Registrant Details section of the registration form collects a registrant's personal contact information, including Section Header, Select Fields, Active Registrant Information, Other Options, and",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Attendee Form",
        "registration form",
        "Active Registrant Information",
        "Section Header"
      ],
      "topics": [
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        "Attendee Form",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686813208983",
      "slug": "forms-list",
      "title": "Forms List",
      "url": "/pages/forms-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686813208983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686813208983",
      "description": "Forms List explains what a form is, how to add or copy forms, available form actions, and a sections table for configuring setup areas in an event registration form.",
      "datePublished": "",
      "keywords": [
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        "Primary form",
        "Add Form",
        "Copy Form"
      ],
      "topics": [
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        "form",
        "Primary form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908783204375",
      "slug": "general-faq-using-the-html-editor",
      "title": "General FAQ - Using the HTML Editor",
      "url": "/pages/general-faq-using-the-html-editor.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908783204375.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908783204375",
      "description": "Certain HTML Editor FAQ describes how to use Source mode, Normal mode, Save, images (Browse Server to), CKeditor enablement, and HTTPS requirements for Certain pages and iframes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "HTML Editor",
        "CKeditor",
        "https",
        "iframe",
        "Source",
        "Normal"
      ],
      "topics": [
        "Certain",
        "HTML Editor",
        "CKeditor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686941598231",
      "slug": "enable-forgot-password",
      "title": "Enable Forgot Password",
      "url": "/pages/enable-forgot-password.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686941598231.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686941598231",
      "description": "Enable Forgot Password: fields added to the Entry form section to control registrant text for forgot-password flows, including default link, window text, error messages, and Password strength indicato",
      "datePublished": "2025-06-24",
      "keywords": [
        "Enable Forgot Password",
        "Entry form",
        "forgot password link",
        "password reset",
        "password strength indicator"
      ],
      "topics": [
        "Enable Forgot Password",
        "Entry form",
        "forgot password link"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686938433303",
      "slug": "form-setup-attendee-registration-form",
      "title": "Form Setup (Attendee/Registration Form)",
      "url": "/pages/form-setup-attendee-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686938433303.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686938433303",
      "description": "Certain platform support guide for Form Setup (Attendee/Registration Form). Includes registration form sections, setup information (dates, status, URL), page layout, titles, and advanced settings mess",
      "datePublished": "2026-06-10",
      "keywords": [
        "registration form",
        "form setup",
        "attendee registration",
        "page layout",
        "advanced settings"
      ],
      "topics": [
        "registration form",
        "form setup",
        "attendee registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685253237015",
      "slug": "sso-single-sign-on-configuration-and-use",
      "title": "SSO (Single Sign-On) Configuration and Use",
      "url": "/pages/sso-single-sign-on-configuration-and-use.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685253237015.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685253237015",
      "description": "This topic is an overview of how to configure and use an SSO (Single Sign-On) in Certain, including Admin, Attendee Login, and Check-In App SSOs.",
      "datePublished": "2025-06-24",
      "keywords": [
        "SSO",
        "Single Sign-On",
        "Certain"
      ],
      "topics": [
        "SSO",
        "Single Sign-On",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685235926167",
      "slug": "sso-configuration",
      "title": "SSO Configuration",
      "url": "/pages/sso-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685235926167.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685235926167",
      "description": "SSO Configuration instructions for administrators. Learn how to select SSO(s) for event use and how to manage the SSO Configuration (List) fields like Enabled, Name, Type, IDP Name, Entry Points, and ",
      "datePublished": "2026-06-24",
      "keywords": [
        "SSO",
        "Single Sign-On",
        "SAML2",
        "OAuth2"
      ],
      "topics": [
        "SSO",
        "Single Sign-On",
        "SAML2"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521054969111",
      "slug": "attendee-profile",
      "title": "Attendee Profile",
      "url": "/pages/attendee-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521054969111.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521054969111",
      "description": "The Attendee Profile page contains contact information and basic registration information, including Attendee Type and status. It also includes registration properties for planners to manage registrat",
      "datePublished": "2026-06-24",
      "keywords": [
        "Attendee Profile",
        "Attendee Type",
        "registration status",
        "Digital Event",
        "Registration Information"
      ],
      "topics": [
        "Attendee Profile",
        "Attendee Type",
        "registration status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504423746199",
      "slug": "sso-connections-for-an-account",
      "title": "SSO Connections (for an account)",
      "url": "/pages/sso-connections-for-an-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504423746199.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504423746199",
      "description": "Set up and edit Single Sign-On (SSO) connections for an account in Certain, including SSO types, available SSO connections, field mappings, lookup settings, and button fields.",
      "datePublished": "2026-06-24",
      "keywords": [
        "SSO",
        "Single Sign-On (SSO)",
        "field mappings",
        "Identity Provider (IDP)",
        "SAML2",
        "OAuth2"
      ],
      "topics": [
        "SSO",
        "Single Sign-On (SSO)",
        "field mappings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878598977175-Reports-FAQ-Collecting-Multi-Event-Data-for-Consolidation-Reports",
      "slug": "reports-faq-collecting-multi-event-data-for-consolidation-re",
      "title": "Reports FAQ - Collecting Multi-Event Data for Consolidation Reports",
      "url": "/pages/reports-faq-collecting-multi-event-data-for-consolidation-re.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878598977175-Reports-FAQ-Collecting-Multi-Event-Data-for-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878598977175-Reports-FAQ-Collecting-Multi-Event-Data-for-Consolidation-Reports",
      "description": "Certain Reports FAQ explains multi-event data at the account level and how to use custom questions to collect multi-event data for Certain Consolidation reports.",
      "datePublished": "2025-06-24",
      "keywords": [
        "multi-event data",
        "Consolidation reports",
        "custom questions"
      ],
      "topics": [
        "multi-event data",
        "Consolidation reports",
        "custom questions"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505048653591-Sub-Accounts",
      "slug": "sub-accounts-2",
      "title": "Sub-Accounts",
      "url": "/pages/sub-accounts-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505048653591-Sub-Accounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505048653591-Sub-Accounts",
      "description": "Learn how to create and manage Sub-Accounts, including selecting a sub-account and configuring Account Settings such as Account Code, Support Rep, Parent Account, Customer ID Number, Active, and Copy ",
      "datePublished": "",
      "keywords": [
        "sub-accounts",
        "Account Settings",
        "Account Code",
        "Parent Account",
        "Customer ID Number"
      ],
      "topics": [
        "sub-accounts",
        "Account Settings",
        "Account Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33419272592279-Profiles-FAQ",
      "slug": "profiles-faq",
      "title": "Profiles FAQ",
      "url": "/pages/profiles-faq.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33419272592279-Profiles-FAQ.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33419272592279-Profiles-FAQ",
      "description": "Profiles FAQ page listing links for profile management tasks, including adding or updating profiles, inviting or registering profiles, exporting profiles, viewing profile change history, and removing ",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profiles FAQ",
        "profile",
        "PII"
      ],
      "topics": [
        "Profiles FAQ",
        "profile",
        "PII"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888271139991-General-FAQ-Setting-Up-an-Event",
      "slug": "general-faq-setting-up-an-event",
      "title": "General FAQ - Setting Up an Event",
      "url": "/pages/general-faq-setting-up-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888271139991-General-FAQ-Setting-Up-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888271139991-General-FAQ-Setting-Up-an-Event",
      "description": "General FAQ for setting up an event in Certain. Learn how events define registration foundations, then configure event setup, attendee types, statuses, questions, agenda items, payment, accommodation,",
      "datePublished": "",
      "keywords": [
        "Certain",
        "event setup",
        "registration forms",
        "attendee types",
        "agenda items"
      ],
      "topics": [
        "Certain",
        "event setup",
        "registration forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908762996375-General-FAQ-Sending-Emails",
      "slug": "general-faq-sending-emails",
      "title": "General FAQ - Sending Emails",
      "url": "/pages/general-faq-sending-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908762996375-General-FAQ-Sending-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908762996375-General-FAQ-Sending-Emails",
      "description": "General FAQ - Sending Emails explains when the system sends text or HTML (web-based) emails, and how planners send group and individual messages in Certain support documentation.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Sending Emails",
        "HTML email",
        "Compose Email",
        "Registrations > Query Registrations"
      ],
      "topics": [
        "Certain",
        "Sending Emails",
        "HTML email"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30888964364695-General-FAQ-Setting-Up-Accounts",
      "slug": "general-faq-setting-up-accounts-2",
      "title": "General FAQ - Setting Up Accounts",
      "url": "/pages/general-faq-setting-up-accounts-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30888964364695-General-FAQ-Setting-Up-Accounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888964364695-General-FAQ-Setting-Up-Accounts",
      "description": "General FAQ - Setting Up Accounts explains how Certain accounts store user, event, profile, and registration information, how to plan account structure, and how to modify account and sub-account infor",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Setting Up Accounts",
        "Account Settings",
        "Sub-Accounts",
        "custom profile questions"
      ],
      "topics": [
        "Certain",
        "Setting Up Accounts",
        "Account Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762910735255",
      "slug": "email-faq-sending-email",
      "title": "Email FAQ - Sending Email",
      "url": "/pages/email-faq-sending-email.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762910735255.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762910735255",
      "description": "Email FAQ - Sending Email. Two ways to send email from within the Certain Platform, including steps to email a single registrant or a group of registrants.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain Platform",
        "Email FAQ",
        "Email Template"
      ],
      "topics": [
        "Certain Platform",
        "Email FAQ",
        "Email Template"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33011335643671-Administering-Certain",
      "slug": "administering-certain-2",
      "title": "Administering Certain",
      "url": "/pages/administering-certain-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33011335643671-Administering-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33011335643671-Administering-Certain",
      "description": "Use the Account Settings area to view and edit settings at the account level. Settings apply across multiple events. Administrators can set up users and sub-accounts here.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Account Settings",
        "Administrators",
        "sub-accounts"
      ],
      "topics": [
        "Account Settings",
        "Administrators",
        "sub-accounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505071164183",
      "slug": "user-information",
      "title": "User Information",
      "url": "/pages/user-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505071164183.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505071164183",
      "description": "Certain Support Center documentation for User Information, including user types, User List filters, User Profile fields, GDPR data subject requests, Event Visibility, credit card access permissions, r",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "User Information",
        "GDPR",
        "User Profile",
        "User List",
        "Event Visibility"
      ],
      "topics": [
        "Certain",
        "User Information",
        "GDPR"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908672405527-General-FAQ-Managing-Room-Sharing-and-Roommate-Matching",
      "slug": "general-faq-managing-room-sharing-and-roommate-matching",
      "title": "General FAQ - Managing Room Sharing and Roommate Matching",
      "url": "/pages/general-faq-managing-room-sharing-and-roommate-matching.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908672405527-General-FAQ-Managing-Room-Sharing-and-Roommate-Matching.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908672405527-General-FAQ-Managing-Room-Sharing-and-Roommate-Matching",
      "description": "Room Sharing and Roommate Matching (RSRM) enables event tracking for two attendees sharing the same hotel room. It lists the plan and interface areas that control RSRM.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Room Sharing and Roommate Matching",
        "RSRM",
        "hotel room sharing"
      ],
      "topics": [
        "Room Sharing and Roommate Matching",
        "RSRM",
        "hotel room sharing"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30888841322391-General-FAQ-Managing-Profiles",
      "slug": "general-faq-managing-profiles-2",
      "title": "General FAQ - Managing Profiles",
      "url": "/pages/general-faq-managing-profiles-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30888841322391-General-FAQ-Managing-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888841322391-General-FAQ-Managing-Profiles",
      "description": "Managing Profiles in Certain includes: Profiles and Registrations, Setting Up Custom Profile Information for an Account, Managing Profile Information, Sending Messages to Profiles, and Allowing Profil",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profiles",
        "Managing Profiles",
        "Certain"
      ],
      "topics": [
        "Profiles",
        "Managing Profiles",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888346508311",
      "slug": "general-faq-creating-an-event",
      "title": "General FAQ - Creating an Event",
      "url": "/pages/general-faq-creating-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888346508311.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888346508311",
      "description": "General FAQ - Creating an Event explains three ways to start a new event in Certain: from scratch, by copying an existing event, or from a template.",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Event List",
        "Create an event from scratch",
        "Copy Existing Event Wizard",
        "template"
      ],
      "topics": [
        "Certain",
        "Event List",
        "Create an event from scratch"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30763359387031",
      "slug": "e-commerce-faq-configuring-e-commerce-accounts",
      "title": "E-commerce FAQ - Configuring E-commerce Accounts",
      "url": "/pages/e-commerce-faq-configuring-e-commerce-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30763359387031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30763359387031",
      "description": "Guidance for configuring E-commerce accounts in Certain, including supported gateways and PayPal-specific setup details like merchant ID, merchant key, and PayPal Manager transaction tracking.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain platform",
        "E-commerce accounts",
        "PayPal",
        "PayPal Manager",
        "Authorize.Net",
        "Stripe - Payment Intents"
      ],
      "topics": [
        "Certain platform",
        "E-commerce accounts",
        "PayPal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762982785303",
      "slug": "event-faq-working-with-agenda-items",
      "title": "Event FAQ - Working with Agenda Items",
      "url": "/pages/event-faq-working-with-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762982785303.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762982785303",
      "description": "The Agenda Details area creates, edits, and displays agenda items. Learn Details fields, inventory counting rules, Activity/Session Management, Online Label and Description, fees, and Planner Notes.",
      "datePublished": "",
      "keywords": [
        "Event FAQ",
        "Agenda Details",
        "agenda items"
      ],
      "topics": [
        "Event FAQ",
        "Agenda Details",
        "agenda items"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759823741719-Accommodation-Sub-Block-Information",
      "slug": "accommodation-sub-block-information",
      "title": "Accommodation Sub-Block Information",
      "url": "/pages/accommodation-sub-block-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759823741719-Accommodation-Sub-Block-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759823741719-Accommodation-Sub-Block-Information",
      "description": "Set up accommodation sub-blocks for an event. Define sub-blocks, list Accommodation Sub-Blocks, manage Sub-Block details, and edit inventory in Accommodation Sub-Block Detail.",
      "datePublished": "2026-06-24",
      "keywords": [
        "accommodation sub-blocks",
        "Accommodation Blocks",
        "Sub-Block Inventory"
      ],
      "topics": [
        "accommodation sub-blocks",
        "Accommodation Blocks",
        "Sub-Block Inventory"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759819751319",
      "slug": "accommodation-blocks",
      "title": "Accommodation Blocks",
      "url": "/pages/accommodation-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759819751319.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759819751319",
      "description": "Accommodation Blocks page that explains accommodation blocks, prerequisites, imports, sub-blocks, accommodation block information fields, and Accommodation Block Utilization reports (By Hotel, By Date",
      "datePublished": "2026-05-22",
      "keywords": [
        "Accommodation Blocks",
        "Accommodation Block Information",
        "Accommodation Block Utilization Reports",
        "By Hotel",
        "By Date",
        "By Attendee"
      ],
      "topics": [
        "Accommodation Blocks",
        "Accommodation Block Information",
        "Accommodation Block Utilization Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759765606039-Hotels",
      "slug": "hotels",
      "title": "Hotels",
      "url": "/pages/hotels.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759765606039-Hotels.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759765606039-Hotels",
      "description": "Set up hotels used in your account. Configure Accommodation Blocks locations, list view, room types, add new hotels, hotel detail information, and supplier details including latitude and longitude.",
      "datePublished": "",
      "keywords": [
        "Hotels",
        "Accommodation Blocks",
        "Hotel Detail Information",
        "Supplier Details",
        "Certain Mobile"
      ],
      "topics": [
        "Hotels",
        "Accommodation Blocks",
        "Hotel Detail Information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686118442647",
      "slug": "financials",
      "title": "Financials",
      "url": "/pages/financials.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686118442647.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686118442647",
      "description": "Financials settings for assigning payment processing accounts to events, selecting online payment options, configuring Online Payment Security Options, setting Financial Settings, and defining Tax Cod",
      "datePublished": "2026-07-01",
      "keywords": [
        "Financials",
        "payment processing account",
        "AVS",
        "Online Payment Security Options",
        "Tax Code Settings"
      ],
      "topics": [
        "Financials",
        "payment processing account",
        "AVS"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686115747479",
      "slug": "adding-questions-to-agenda-items",
      "title": "Adding Questions to Agenda Items",
      "url": "/pages/adding-questions-to-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686115747479.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686115747479",
      "description": "Steps for adding questions to agenda items, including “Event Setup > Agenda > Advanced.” legacy feature caution and the link to “Configuring Event Questions.”",
      "datePublished": "2026-06-24",
      "keywords": [
        "agenda items",
        "event policies",
        "Configuring Event Questions"
      ],
      "topics": [
        "agenda items",
        "event policies",
        "Configuring Event Questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685620960407",
      "slug": "attendee-types",
      "title": "Attendee Types",
      "url": "/pages/attendee-types.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685620960407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685620960407",
      "description": "This Certain platform-support guide explains how Attendee Types work in an event, including registration statuses, capacity, registration fees, cancellation fees, and Available Hotel Room Types.",
      "datePublished": "2026-07-28",
      "keywords": [
        "Attendee Types",
        "registration fees",
        "cancellation fees",
        "Capacity",
        "confirmation text"
      ],
      "topics": [
        "Attendee Types",
        "registration fees",
        "cancellation fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521461358743",
      "slug": "sessions-in-speaker-and-session-management",
      "title": "Sessions (in Speaker and Session Management)",
      "url": "/pages/sessions-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521461358743.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521461358743",
      "description": "Step-by-step help for sessions in Speaker and Session Management, including Session List views (SESSIONS, INSTANCES, SCHEDULER), filtering, and session types and levels.",
      "datePublished": "2026-07-21",
      "keywords": [
        "Speaker and Session Management",
        "Sessions",
        "Session Types",
        "Session Levels"
      ],
      "topics": [
        "Speaker and Session Management",
        "Sessions",
        "Session Types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505716890135",
      "slug": "security-settings",
      "title": "Security Settings",
      "url": "/pages/security-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505716890135.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505716890135",
      "description": "Security Settings for Certain Account Settings. Includes Session Timeout, user password expiration, and event email settings with DMARC/SPF/DKIM guidance.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Security Settings",
        "Account Settings",
        "PCI Compliance",
        "DMARC",
        "SPF",
        "DKIM"
      ],
      "topics": [
        "Security Settings",
        "Account Settings",
        "PCI Compliance"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505677794711-Data-Format",
      "slug": "data-format-2",
      "title": "Data Format",
      "url": "/pages/data-format-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505677794711-Data-Format.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505677794711-Data-Format",
      "description": "Data Format explains how a planner can convert registrant form text to UPPERCASE, lower case, or Title Case and how an Administrator limits which fields are reformatted on this Data Format page.",
      "datePublished": "2026-06-10",
      "keywords": [
        "Data Format",
        "UPPERCASE",
        "Title Case",
        "lower case",
        "Administrator",
        "Fields Available to Format",
        "Fields to Format"
      ],
      "topics": [
        "Data Format",
        "UPPERCASE",
        "Title Case"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505670786071",
      "slug": "printable-confirmations-account-level-templates",
      "title": "Printable Confirmations (Account-Level Templates)",
      "url": "/pages/printable-confirmations-account-level-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505670786071.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505670786071",
      "description": "Account-level templates may be created and edited here. Configure printable confirmation headers, barcode options, introduction and closing, footer, and printable confirmation sections.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Printable Confirmations",
        "Account-Level Templates",
        "Printable Confirmation Templates",
        "HTML editor",
        "barcode"
      ],
      "topics": [
        "Printable Confirmations",
        "Account-Level Templates",
        "Printable Confirmation Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505664804119",
      "slug": "account-invoices",
      "title": "Account Invoices",
      "url": "/pages/account-invoices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505664804119.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505664804119",
      "description": "Account-level invoice templates settings, including Invoice Details, Invoice Options, header/bill-to/footer editors, column and summary headers, and Customize Invoice behavior.",
      "datePublished": "",
      "keywords": [
        "invoice templates",
        "account-level invoices",
        "invoice options",
        "Customize Invoice"
      ],
      "topics": [
        "invoice templates",
        "account-level invoices",
        "invoice options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505533366807",
      "slug": "custom-profile-data",
      "title": "Custom Profile Data",
      "url": "/pages/custom-profile-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505533366807.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505533366807",
      "description": "Learn how Certain profile data is stored at the account level and how administrators use custom questions plus default profile fields, default import mappings, default states available, and default co",
      "datePublished": "2026-07-28",
      "keywords": [
        "Custom Profile Data",
        "profile data",
        "custom questions",
        "registration forms",
        "Certain platform"
      ],
      "topics": [
        "Custom Profile Data",
        "profile data",
        "custom questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505515678359-Registration-Overview",
      "slug": "registration-overview",
      "title": "Registration Overview",
      "url": "/pages/registration-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505515678359-Registration-Overview.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505515678359-Registration-Overview",
      "description": "Registration Overview is a summary page in the Registration area of Account Settings. The page lists sections for Custom Profile Data, Financial Data, Printable Confirmations, and Account Invoices.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Account Settings",
        "Registration Overview",
        "Custom Profile Data",
        "Financial Data"
      ],
      "topics": [
        "Certain",
        "Account Settings",
        "Registration Overview"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504993018391-Administration-Overview",
      "slug": "administration-overview",
      "title": "Administration Overview",
      "url": "/pages/administration-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504993018391-Administration-Overview.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504993018391-Administration-Overview",
      "description": "Administration Overview describes the Left Navigation Panel and sections for Account, Sub-Accounts, Users, and Display Header Options, including links to Account Information, Sub-Accounts, User Inform",
      "datePublished": "2026-06-24",
      "keywords": [
        "Administration Overview",
        "Account Settings",
        "Account Information",
        "Sub-Accounts",
        "User Information",
        "Display Header Options",
        "Account Usage"
      ],
      "topics": [
        "Administration Overview",
        "Account Settings",
        "Account Information"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504890153623-Define-Report-Export-Actions-Setup",
      "slug": "define-report-export-actions-setup",
      "title": "Define Report Export Actions (Setup)",
      "url": "/pages/define-report-export-actions-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504890153623-Define-Report-Export-Actions-Setup.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504890153623-Define-Report-Export-Actions-Setup",
      "description": "As part of a report's setup, up to three Mass Actions can be automatically triggered when the report is exported by selecting actions and clicking Submit.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Mass Actions",
        "Report export",
        "Results Window (Formatted HTML)"
      ],
      "topics": [
        "Mass Actions",
        "Report export",
        "Results Window (Formatted HTML)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504880456855-Choose-Report-Filters-Account-Reports",
      "slug": "choose-report-filters-account-reports",
      "title": "Choose Report Filters (Account Reports)",
      "url": "/pages/choose-report-filters-account-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504880456855-Choose-Report-Filters-Account-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504880456855-Choose-Report-Filters-Account-Reports",
      "description": "Report Filters enable you to restrict the amount of data returned in a report. The page documents Date Filters, Standard Filters, Drill-Down Filters, and Advanced Filters.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Report Filters",
        "Date Filters",
        "Standard Filters",
        "Drill-Down Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Report Filters",
        "Date Filters",
        "Standard Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504877579671-User-Defined-Column-Details-Account-Reports",
      "slug": "user-defined-column-details-account-reports",
      "title": "User-Defined Column Details (Account Reports)",
      "url": "/pages/user-defined-column-details-account-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504877579671-User-Defined-Column-Details-Account-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504877579671-User-Defined-Column-Details-Account-Reports",
      "description": "Create up to 20 user-defined columns for Certain account reports. Define Column Name and Column Definition. Choose Display the first non-blank from or Combine two or more columns.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Account Reports",
        "User-Defined Column",
        "Available Data Fields",
        "Columns page"
      ],
      "topics": [
        "Certain",
        "Account Reports",
        "User-Defined Column"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504864862615-Pick-Report-Columns-Account-Reports",
      "slug": "pick-report-columns-account-reports",
      "title": "Pick Report Columns (Account Reports)",
      "url": "/pages/pick-report-columns-account-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504864862615-Pick-Report-Columns-Account-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504864862615-Pick-Report-Columns-Account-Reports",
      "description": "Learn how to use the Columns page for an account report, including selecting and re-ordering data columns, setting Sort Order, and customizing report columns.",
      "datePublished": "",
      "keywords": [
        "Pick Report Columns (Account Reports)",
        "Columns page",
        "Sort Order",
        "Customize Report Columns"
      ],
      "topics": [
        "Pick Report Columns (Account Reports)",
        "Columns page",
        "Sort Order"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504862304023-Report-History",
      "slug": "report-history",
      "title": "Report History",
      "url": "/pages/report-history.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504862304023-Report-History.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504862304023-Report-History",
      "description": "This Report History page displays history of Changes Reports and reports containing the full Credit Card Number run on data within the current account, and supports downloading 1 year history (CSV).",
      "datePublished": "2026-06-24",
      "keywords": [
        "Report History",
        "Changes Reports",
        "CSV file"
      ],
      "topics": [
        "Report History",
        "Changes Reports",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504841002775-Custom-Report-Header-and-Footer-Account-Settings",
      "slug": "custom-report-header-and-footer-account-settings",
      "title": "Custom Report Header and Footer (Account Settings)",
      "url": "/pages/custom-report-header-and-footer-account-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504841002775-Custom-Report-Header-and-Footer-Account-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504841002775-Custom-Report-Header-and-Footer-Account-Settings",
      "description": "The Specify Custom Report Header and Footer page enables you to add a custom header and footer to your report, using the HTML Editor, for Printable HTML, Acrobat® PDF, Printable Excel®, and Excel® Spr",
      "datePublished": "2025-06-24",
      "keywords": [
        "Custom Report Header and Footer",
        "Account Settings",
        "HTML Editor",
        "Printable HTML",
        "Acrobat® PDF"
      ],
      "topics": [
        "Custom Report Header and Footer",
        "Account Settings",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505939603351",
      "slug": "suppliers-list",
      "title": "Suppliers (List)",
      "url": "/pages/suppliers-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505939603351.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505939603351",
      "description": "This Suppliers (List) page lists the suppliers in the current account. It defines suppliers, explains search, add/edit, delete/restore behavior, and the supplier fields shown in the list.",
      "datePublished": "",
      "keywords": [
        "Suppliers (List)",
        "supplier records",
        "Certain Mobile"
      ],
      "topics": [
        "Suppliers (List)",
        "supplier records",
        "Certain Mobile"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505926271767",
      "slug": "supplier-detail-information",
      "title": "Supplier Detail Information",
      "url": "/pages/supplier-detail-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505926271767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505926271767",
      "description": "Supplier Detail Information explains how to edit a supplier record using standard fields such as Type, Name, Unique Code, Preferred Supplier, Image, Chain, Brand, Web URL, Email, and address fields fo",
      "datePublished": "2026-05-22",
      "keywords": [
        "Supplier Detail Information",
        "Certain Mobile",
        "Suppliers",
        "Venue Information",
        "Hotel Information"
      ],
      "topics": [
        "Supplier Detail Information",
        "Certain Mobile",
        "Suppliers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517330716055-Report-Setup-Profiles",
      "slug": "report-setup-profiles",
      "title": "Report Setup (Profiles)",
      "url": "/pages/report-setup-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517330716055-Report-Setup-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517330716055-Report-Setup-Profiles",
      "description": "This Report Setup page under Profiles is used to create new custom reports and modify existing user-defined reports that report on Profile data.",
      "datePublished": "",
      "keywords": [
        "Report Setup (Profiles)",
        "custom reports",
        "Profile data"
      ],
      "topics": [
        "Report Setup (Profiles)",
        "custom reports",
        "Profile data"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516819770903-Profile-Reports",
      "slug": "profile-reports",
      "title": "Profile Reports",
      "url": "/pages/profile-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516819770903-Profile-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516819770903-Profile-Reports",
      "description": "Use this page to create and run reports on profiles in your Certain account. Profiles include attendees, speakers and reviewers. Profile Report results do not include attendees with Test status.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Profile Reports",
        "profile report",
        "Copy Report",
        "Create Report"
      ],
      "topics": [
        "Certain",
        "Profile Reports",
        "profile report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516741938327",
      "slug": "profile-history",
      "title": "Profile History",
      "url": "/pages/profile-history.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516741938327.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516741938327",
      "description": "Certain tracks changes to a person's profile on the History page. Profile History contains profile changes and emails sent outside events, and it supports viewing items and adding notes.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Profile History",
        "History page",
        "attendee registration",
        "history record",
        "details for row x"
      ],
      "topics": [
        "Profile History",
        "History page",
        "attendee registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516724115735-Custom-Profile-Information",
      "slug": "custom-profile-information",
      "title": "Custom Profile Information",
      "url": "/pages/custom-profile-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516724115735-Custom-Profile-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516724115735-Custom-Profile-Information",
      "description": "The Questions tab shows a profile’s answers to custom profile questions in the account, which the account administrator sets up in Setup > Registration > Profile Data.",
      "datePublished": "",
      "keywords": [
        "Custom Profile Information",
        "Questions tab",
        "Profile Data"
      ],
      "topics": [
        "Custom Profile Information",
        "Questions tab",
        "Profile Data"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516703090839",
      "slug": "profile-overview",
      "title": "Profile Overview",
      "url": "/pages/profile-overview.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516703090839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516703090839",
      "description": "This page shows the details of a person's Profile record. It explains About Profiles, Contact, Integration – External Ids, Event Registrations, and History.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profile Overview",
        "Profiles",
        "Event Registrations"
      ],
      "topics": [
        "Profile Overview",
        "Profiles",
        "Event Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516698570775-Email-Profile",
      "slug": "email-profile",
      "title": "Email (Profile)",
      "url": "/pages/email-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516698570775-Email-Profile.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516698570775-Email-Profile",
      "description": "Email (Profile) instructions for sending Email messages using To, Reply To, CC, BCC, Append, Subject, Message, Send as HTML?, Preview, and Send Email NOW on the Email page.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Email (Profile)",
        "Email page",
        "HTML Editor"
      ],
      "topics": [
        "Email (Profile)",
        "Email page",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516660095767",
      "slug": "create-a-new-profile-or-edit-a-profile",
      "title": "Create a New Profile, or Edit a Profile",
      "url": "/pages/create-a-new-profile-or-edit-a-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516660095767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516660095767",
      "description": "Create a New Profile, or Edit a Profile. Learn how to enter profile information, upload a profile picture, manage contact details and mailing address fields, and set billing and shipping addresses.",
      "datePublished": "2026-07-28",
      "keywords": [
        "Profile",
        "GDPR (General Data Protection Regulation)",
        "Personal Identifying Information (PII)"
      ],
      "topics": [
        "Profile",
        "GDPR (General Data Protection Regulation)",
        "Personal Identifying Information (PII)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30516596709527-Profiles-Area-Options",
      "slug": "profiles-area-options",
      "title": "Profiles Area Options",
      "url": "/pages/profiles-area-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30516596709527-Profiles-Area-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30516596709527-Profiles-Area-Options",
      "description": "Profiles Area Options explains what the Profiles area enables, including Find Profiles, Add Profiles, and Import Profiles, plus how Profiles and Registrations are created and linked.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profiles",
        "Profiles Area Options",
        "profiles and registrations"
      ],
      "topics": [
        "Profiles",
        "Profiles Area Options",
        "profiles and registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517516471575-Changes-Reports",
      "slug": "changes-reports",
      "title": "Changes Reports",
      "url": "/pages/changes-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517516471575-Changes-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517516471575-Changes-Reports",
      "description": "Changes Reports compare report results across two dates and list additions, cancellations, and modifications. The page covers settings, running options, copying behavior, and notes.",
      "datePublished": "",
      "keywords": [
        "Changes Reports",
        "Report Results",
        "Changes Report Settings"
      ],
      "topics": [
        "Changes Reports",
        "Report Results",
        "Changes Report Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517494760855",
      "slug": "report-list",
      "title": "Report List",
      "url": "/pages/report-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517494760855.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517494760855",
      "description": "Report List explains how to reach event-level Reports/Analyze reporting, run standard and user-defined reports, filter by report group, and use actions like Preview, Edit, Copy, and Delete.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Report List",
        "Reports/Analyze",
        "report group"
      ],
      "topics": [
        "Report List",
        "Reports/Analyze",
        "report group"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30534750140311-Dynamic-Emails-Guide-PDF",
      "slug": "pdf-document-29",
      "title": "PDF Document",
      "url": "/pages/pdf-document-29.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534750140311-Dynamic-Emails-Guide-PDF.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30534750140311-Dynamic-Emails-Guide-PDF",
      "description": "",
      "datePublished": "",
      "keywords": [],
      "topics": [],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30532663671703-Site-Setup-Event-Website",
      "slug": "site-setup-event-website-2",
      "title": "Site Setup (Event Website)",
      "url": "/pages/site-setup-event-website-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30532663671703-Site-Setup-Event-Website.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30532663671703-Site-Setup-Event-Website",
      "description": "Instructions for setting up a Certain event website, including Website Setup fields, Display Settings for pages, and Previewing a Website.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Site Setup",
        "Event Website",
        "Display Settings",
        "Previewing a Website"
      ],
      "topics": [
        "Site Setup",
        "Event Website",
        "Display Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30532569728407",
      "slug": "event-websites",
      "title": "Event Websites",
      "url": "/pages/event-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30532569728407.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30532569728407",
      "description": "Event Websites describes what an event website is, how the Event Websites page lists active websites for the current event, and how each website’s status, created/modified dates, and actions are shown",
      "datePublished": "2025-05-22",
      "keywords": [
        "Event Websites"
      ],
      "topics": [
        "Event Websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760132232855-Promo-Codes-Quick-Guide",
      "slug": "promo-codes-quick-guide",
      "title": "Promo Codes – Quick Guide",
      "url": "/pages/promo-codes-quick-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760132232855-Promo-Codes-Quick-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760132232855-Promo-Codes-Quick-Guide",
      "description": "Promo Codes – Quick Guide explains how to set up Promo Codes for use in an event and how to enable the Registration Groups as Promo Codes sub-module.",
      "datePublished": "",
      "keywords": [
        "Promo Codes",
        "Quick Guide",
        "Registration Groups as Promo Codes"
      ],
      "topics": [
        "Promo Codes",
        "Quick Guide",
        "Registration Groups as Promo Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760108958615-Discount-Import-Wizard",
      "slug": "discount-import-wizard",
      "title": "Discount Import Wizard",
      "url": "/pages/discount-import-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760108958615-Discount-Import-Wizard.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760108958615-Discount-Import-Wizard",
      "description": "Discount Import Wizard instructions for importing discounts into an event from a CSV file. Includes steps, required fields, an import workflow, and examples for Discount Name, Discount Code, Type, and",
      "datePublished": "",
      "keywords": [
        "Discount Import Wizard",
        "CSV file",
        "Promo Codes"
      ],
      "topics": [
        "Discount Import Wizard",
        "CSV file",
        "Promo Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760050498711",
      "slug": "unmatched-roommates",
      "title": "Unmatched Roommates",
      "url": "/pages/unmatched-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760050498711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760050498711",
      "description": "Room reservations that are being shared and that have not been matched. See Accommodation > Roommates for the matching process, including Roommates to Match and Available for Matching.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Unmatched Roommates",
        "Accommodation > Roommates",
        "Roommates to Match",
        "Available for Matching"
      ],
      "topics": [
        "Unmatched Roommates",
        "Accommodation > Roommates",
        "Roommates to Match"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760028834839",
      "slug": "matched-roommates",
      "title": "Matched Roommates",
      "url": "/pages/matched-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760028834839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760028834839",
      "description": "The Matched Roommates page lists matched roommate pairs. The page includes table columns, Ascending and Descending sorting, and a Last Name link to Registrations > Accommodations.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Matched Roommates",
        "Accommodation > Roommates",
        "Registrations > Accommodations"
      ],
      "topics": [
        "Matched Roommates",
        "Accommodation > Roommates",
        "Registrations > Accommodations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760006271383-Auto-Match-Roommates",
      "slug": "auto-match-roommates",
      "title": "Auto-Match Roommates",
      "url": "/pages/auto-match-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760006271383-Auto-Match-Roommates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760006271383-Auto-Match-Roommates",
      "description": "Instructions for Auto-Match Roommates in Certain accommodation planning, including Summary table definitions, AUTO-MATCH and Re-do auto-match behavior, and Roommate Matching Preferences.",
      "datePublished": "",
      "keywords": [
        "Auto-Match Roommates",
        "Roommate Matching Preferences",
        "AUTO-MATCH",
        "Certain accommodation"
      ],
      "topics": [
        "Auto-Match Roommates",
        "Roommate Matching Preferences",
        "AUTO-MATCH"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759996032535-Pending-Roommates",
      "slug": "pending-roommates",
      "title": "Pending Roommates",
      "url": "/pages/pending-roommates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759996032535-Pending-Roommates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759996032535-Pending-Roommates",
      "description": "Pending Roommates page content explains roommate pair states and table columns for Accommodation > Roommates, including Approve All and Decline All actions.",
      "datePublished": "",
      "keywords": [
        "Pending Roommates",
        "Accommodation > Roommates",
        "Approve All",
        "Decline All"
      ],
      "topics": [
        "Pending Roommates",
        "Accommodation > Roommates",
        "Approve All"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759936932119-Account-Room-Types",
      "slug": "account-room-types",
      "title": "Account Room Types",
      "url": "/pages/account-room-types.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759936932119-Account-Room-Types.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759936932119-Account-Room-Types",
      "description": "Set up Room Types for an account to define [Accommodation Blocks](https://community.certain.com/pagehelp/accommodation/blocks.htm) at events, including how to add Room Code, Description, and Occupancy",
      "datePublished": "2026-06-24",
      "keywords": [
        "Account Room Types",
        "Room Types",
        "Accommodation Blocks",
        "Room Code",
        "Occupancy"
      ],
      "topics": [
        "Account Room Types",
        "Room Types",
        "Accommodation Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759899029015-Import-Room-Reservations",
      "slug": "import-room-reservations",
      "title": "Import Room Reservations",
      "url": "/pages/import-room-reservations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759899029015-Import-Room-Reservations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759899029015-Import-Room-Reservations",
      "description": "Instructions for importing Room Reservations for attendees’ accommodation reservations from Excel or CSV, including pre-requisites, required fields, date rules (mm/dd/yyyy), and import steps.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Import Room Reservations",
        "Accommodation > Import",
        "CSV file",
        "Excel file",
        "Unique ID"
      ],
      "topics": [
        "Import Room Reservations",
        "Accommodation > Import",
        "CSV file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759896208279-Import-Accommodation-Blocks",
      "slug": "import-accommodation-blocks",
      "title": "Import Accommodation Blocks",
      "url": "/pages/import-accommodation-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759896208279-Import-Accommodation-Blocks.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759896208279-Import-Accommodation-Blocks",
      "description": "Import accommodation blocks from a CSV file. Prepare an import file and import it via the Accommodation Import Wizard, then set attendee type access on Accommodation > Blocks.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Accommodation",
        "Import",
        "Blocks",
        "CSV",
        "Accommodation > Blocks"
      ],
      "topics": [
        "Accommodation",
        "Import",
        "Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759887974423-Accommodation-Import",
      "slug": "accommodation-import",
      "title": "Accommodation Import",
      "url": "/pages/accommodation-import.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759887974423-Accommodation-Import.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759887974423-Accommodation-Import",
      "description": "Accommodation Import help page. It describes the Accommodation > Import page and the data types Blocks and Room Reservations that can be imported.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Accommodation Import",
        "Accommodation",
        "Blocks",
        "Room Reservations"
      ],
      "topics": [
        "Accommodation Import",
        "Accommodation",
        "Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759733096471-Accommodation-Statuses",
      "slug": "accommodation-statuses",
      "title": "Accommodation Statuses",
      "url": "/pages/accommodation-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759733096471-Accommodation-Statuses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759733096471-Accommodation-Statuses",
      "description": "Defines Booking Statuses and Action Codes for registrants' accommodation bookings, including Accommodation Booking Status and Accommodation Action Code, plus how to add them in Manage > Registrations ",
      "datePublished": "",
      "keywords": [
        "Accommodation Statuses",
        "Booking Statuses",
        "Action Codes",
        "Accommodation Booking Status",
        "Accommodation Action Code"
      ],
      "topics": [
        "Accommodation Statuses",
        "Booking Statuses",
        "Action Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759705162903-Accommodation-Guide-PDF",
      "slug": "accommodation-guide-pdf-2",
      "title": "Accommodation Guide (PDF)",
      "url": "/pages/accommodation-guide-pdf-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759705162903-Accommodation-Guide-PDF.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759705162903-Accommodation-Guide-PDF",
      "description": "Introductory help center article describing the Accommodation Guide PDF for the Accommodation Module in Certain.",
      "datePublished": "",
      "keywords": [
        "Accommodation Module",
        "Accommodation Guide",
        "PDF",
        "Certain Help Center",
        "access PDF",
        "print PDF",
        "online help"
      ],
      "topics": [
        "Accommodation Module",
        "Accommodation Guide",
        "PDF"
      ],
      "language": "{en}"
    },
    {
      "id": "442hc_en-us_articles_30759459911831",
      "slug": "flights",
      "title": "Flights",
      "url": "/pages/flights.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759459911831.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759459911831",
      "description": "Certain Flights page help: how to list, filter, add/edit/delete flights, define Flight Information fields, and manage Flight Inventory seat blocks with Reference Numbers.",
      "datePublished": "2026-06-10",
      "keywords": [
        "Flights",
        "Flight Information",
        "Flight Inventory",
        "Reference Numbers",
        "Travel Packages",
        "Travel Module"
      ],
      "topics": [
        "Flights",
        "Flight Information",
        "Flight Inventory"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759445033751-Flight-Packages",
      "slug": "flight-packages",
      "title": "Flight Packages",
      "url": "/pages/flight-packages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759445033751-Flight-Packages.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759445033751-Flight-Packages",
      "description": "The Certain flight packages page explains how to view, add, edit, and delete Flight Packages, expand packages to see flights, and use Selected Flights and Add Flights to Package with Reference Numbers",
      "datePublished": "2026-06-24",
      "keywords": [
        "Flight Packages",
        "Travel Packages",
        "Selected Flights",
        "Reference Number",
        "Add Flights to Package"
      ],
      "topics": [
        "Flight Packages",
        "Travel Packages",
        "Selected Flights"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769207670679-Website-FAQ-Page",
      "slug": "website-faq-page",
      "title": "Website FAQ Page",
      "url": "/pages/website-faq-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769207670679-Website-FAQ-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769207670679-Website-FAQ-Page",
      "description": "Website FAQ Page describes how a “generic” page can display static content on the public-side of the Website.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Website FAQ Page",
        "static content",
        "public-side"
      ],
      "topics": [
        "Website FAQ Page",
        "static content",
        "public-side"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769167434391-Events-Calendar-Web-Page",
      "slug": "events-calendar-web-page",
      "title": "Events Calendar Web Page",
      "url": "/pages/events-calendar-web-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769167434391-Events-Calendar-Web-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769167434391-Events-Calendar-Web-Page",
      "description": "The Events Calendar is a page that displays a calendar of all active events within the web site's account. The HTML Editor content appears above the events list.",
      "datePublished": "2025-01-01",
      "keywords": [
        "Events Calendar Web Page",
        "Events Calendar",
        "HTML Editor",
        "Live events",
        "Events Calendar Options"
      ],
      "topics": [
        "Events Calendar Web Page",
        "Events Calendar",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769155560087-Events-List-Web-Page",
      "slug": "events-list-web-page",
      "title": "Events List Web Page",
      "url": "/pages/events-list-web-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769155560087-Events-List-Web-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769155560087-Events-List-Web-Page",
      "description": "The Events List shows the viewer a list of all active, future events in the website's account, and the Events List Table fields customise what the page displays.",
      "datePublished": "",
      "keywords": [
        "Events List Web Page",
        "Events List Table",
        "HTML Editor"
      ],
      "topics": [
        "Events List Web Page",
        "Events List Table",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769153885079-Event-Details-Page",
      "slug": "event-details-page",
      "title": "Event Details Page",
      "url": "/pages/event-details-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769153885079-Event-Details-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769153885079-Event-Details-Page",
      "description": "The Certain “Event Details Page” is a special page navigated from the Events List that uses event-specific Dynamic Data Fields to customize event information display.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event Details Page",
        "Events List",
        "Dynamic Data Fields"
      ],
      "topics": [
        "Event Details Page",
        "Events List",
        "Dynamic Data Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769102614295-Web-Site-Home",
      "slug": "web-site-home",
      "title": "Web Site Home",
      "url": "/pages/web-site-home.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769102614295-Web-Site-Home.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769102614295-Web-Site-Home",
      "description": "Web Site Home describes how to access Home Page via EVENTS > Websites > Add/Edit website > Home and explains that the Home page displays static content on the public-side of the Website.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Web Site Home",
        "Home Page",
        "static content"
      ],
      "topics": [
        "Web Site Home",
        "Home Page",
        "static content"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769082402967-Website-Display",
      "slug": "website-display",
      "title": "Website Display",
      "url": "/pages/website-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769082402967-Website-Display.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769082402967-Website-Display",
      "description": "Website Display explains the Custom Display Shell, including Dynamic Data Fields (Navigation Row, Profile Info, Page Content) and Custom HTML Attributes plus Custom Inline Style Attributes.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Website Display",
        "Custom Display Shell",
        "Dynamic Data Fields"
      ],
      "topics": [
        "Website Display",
        "Custom Display Shell",
        "Dynamic Data Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769074158231",
      "slug": "create-a-website-at-account-level",
      "title": "Create a Website (at account-level)",
      "url": "/pages/create-a-website-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769074158231.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769074158231",
      "description": "Create a Website (at account-level) with Website Details, Web Pages, and Security Settings including User Authentication Required?, SAML Single Sign On (SSO), and Username and Password.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Create a Website (at account-level)",
        "SAML",
        "SSO",
        "User Authentication Required?"
      ],
      "topics": [
        "Create a Website (at account-level)",
        "SAML",
        "SSO"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769056793367-Account-Websites",
      "slug": "account-websites",
      "title": "Account Websites",
      "url": "/pages/account-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769056793367-Account-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769056793367-Account-Websites",
      "description": "This page lists all account-level websites created for the current account, and it explains how to add, show inactive sites, edit, preview, favorite, and sort the websites list in the EVENTS > Website",
      "datePublished": "2026-06-24",
      "keywords": [
        "account-level websites",
        "Account Websites",
        "EVENTS > Websites"
      ],
      "topics": [
        "account-level websites",
        "Account Websites",
        "EVENTS > Websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764803608087-Copying-Consolidation-Reports",
      "slug": "copying-consolidation-reports",
      "title": "Copying Consolidation Reports",
      "url": "/pages/copying-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764803608087-Copying-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764803608087-Copying-Consolidation-Reports",
      "description": "Copy an existing Consolidation report by using the wizard steps to select the report, name the copy, set the Description and Group, then confirm and finish.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Copying Consolidation Reports",
        "Consolidation report",
        "Consolidation Reports"
      ],
      "topics": [
        "Copying Consolidation Reports",
        "Consolidation report",
        "Consolidation Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764778099863-User-Defined-Column-Details-Consolidation-Reports",
      "slug": "user-defined-column-details-consolidation-reports",
      "title": "User-Defined Column Details (Consolidation Reports)",
      "url": "/pages/user-defined-column-details-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764778099863-User-Defined-Column-Details-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764778099863-User-Defined-Column-Details-Consolidation-Reports",
      "description": "How to create user-defined report columns on the User-Defined Column Details (Consolidation Reports) page, including Display the first non-blank from and Combine two or more columns.",
      "datePublished": "2025-06-24",
      "keywords": [
        "User-Defined Column Details",
        "Consolidation Reports",
        "report columns",
        "Display the first non-blank from",
        "Combine two or more columns"
      ],
      "topics": [
        "User-Defined Column Details",
        "Consolidation Reports",
        "report columns"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764746002711-Define-Report-Export-Actions-Events",
      "slug": "define-report-export-actions-events",
      "title": "Define Report Export Actions (Events)",
      "url": "/pages/define-report-export-actions-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764746002711-Define-Report-Export-Actions-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764746002711-Define-Report-Export-Actions-Events",
      "description": "Up to three Mass Actions can be automatically triggered when a report is exported. Reports can be exported automatically using a Display Format other than Results Window (Formatted HTML), or explicitl",
      "datePublished": "2026-06-24",
      "keywords": [
        "Mass Actions",
        "Display Format",
        "Results Window (Formatted HTML)",
        "Export Data",
        "Report Export Actions (Events)"
      ],
      "topics": [
        "Mass Actions",
        "Display Format",
        "Results Window (Formatted HTML)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764641000215-Custom-Report-Header-and-Footer-Consolidated-Reports",
      "slug": "custom-report-header-and-footer-consolidated-reports",
      "title": "Custom Report Header and Footer (Consolidated Reports)",
      "url": "/pages/custom-report-header-and-footer-consolidated-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764641000215-Custom-Report-Header-and-Footer-Consolidated-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764641000215-Custom-Report-Header-and-Footer-Consolidated-Reports",
      "description": "The Reports > Page tab enables adding a custom header and footer to a report, using the HTML Editor, and customizing header and footer content with Report fields, User fields, and Event fields.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Reports > Page tab",
        "custom header",
        "custom footer",
        "HTML Editor",
        "Printable HTML",
        "Acrobat® PDF",
        "Printable Excel®",
        "Excel® Spreadsheet"
      ],
      "topics": [
        "Reports > Page tab",
        "custom header",
        "custom footer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764614727191-Choose-Report-Filters-Consolidation-Reports",
      "slug": "choose-report-filters-consolidation-reports",
      "title": "Choose Report Filters (Consolidation Reports)",
      "url": "/pages/choose-report-filters-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764614727191-Choose-Report-Filters-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764614727191-Choose-Report-Filters-Consolidation-Reports",
      "description": "Report Filters enable you to restrict the amount of data returned in a report using Date Filters or Advanced Filters, and view filtered results in the Report Results window.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Choose Report Filters (Consolidation Reports)",
        "Report Filters",
        "Date Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Choose Report Filters (Consolidation Reports)",
        "Report Filters",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764610520087-Pick-Report-Columns-Consolidation-Reports",
      "slug": "pick-report-columns-consolidation-reports",
      "title": "Pick Report Columns (Consolidation Reports)",
      "url": "/pages/pick-report-columns-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764610520087-Pick-Report-Columns-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764610520087-Pick-Report-Columns-Consolidation-Reports",
      "description": "Instructions for specifying report Columns in Certain Consolidation Reports, including selecting and re-ordering data fields, Sort Order, and Customize Reports Columns.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Consolidation Reports",
        "report columns",
        "Sort Order",
        "Customize Reports Columns"
      ],
      "topics": [
        "Consolidation Reports",
        "report columns",
        "Sort Order"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764539465495-Select-Report-Subtotals-Events",
      "slug": "select-report-subtotals-events",
      "title": "Select Report Subtotals (Events)",
      "url": "/pages/select-report-subtotals-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764539465495-Select-Report-Subtotals-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764539465495-Select-Report-Subtotals-Events",
      "description": "Select Report Subtotals (Events) describes how Subtotals display in Acrobat® PDF and Printable HTML, including per-group totals and options like \"Display number of records next to each group\" and \"Dis",
      "datePublished": "2025-06-24",
      "keywords": [
        "Select Report Subtotals (Events)",
        "Acrobat® PDF",
        "Printable HTML",
        "Subtotals",
        "Registration reports"
      ],
      "topics": [
        "Select Report Subtotals (Events)",
        "Acrobat® PDF",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764368605975-Choose-Report-Grouping-Events",
      "slug": "choose-report-grouping-events",
      "title": "Choose Report Grouping (Events)",
      "url": "/pages/choose-report-grouping-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764368605975-Choose-Report-Grouping-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764368605975-Choose-Report-Grouping-Events",
      "description": "Choose Report Grouping (Events): Creating Report Summary Groups using the Groups tab, organizing report data into up to three levels of summary groups for Printable HTML, Acrobat PDF, and Printable Ex",
      "datePublished": "2025-08-01",
      "keywords": [
        "Choose Report Grouping (Events)",
        "Groups tab",
        "Printable HTML",
        "Acrobat PDF",
        "Printable Excel"
      ],
      "topics": [
        "Choose Report Grouping (Events)",
        "Groups tab",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764315476247-Specify-Report-Display-Options-Events",
      "slug": "specify-report-display-options-events",
      "title": "Specify Report Display Options (Events)",
      "url": "/pages/specify-report-display-options-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764315476247-Specify-Report-Display-Options-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764315476247-Specify-Report-Display-Options-Events",
      "description": "This page sets various options for report display and print settings. It includes Display Format, Report Format, Data Format, and Print Settings such as Export to Acrobat PDF, Export to CSV, and Repor",
      "datePublished": "2025-06-24",
      "keywords": [
        "Specify Report Display Options (Events)",
        "Report Display Options",
        "Print Settings",
        "Export to Acrobat PDF",
        "Export to CSV"
      ],
      "topics": [
        "Specify Report Display Options (Events)",
        "Report Display Options",
        "Print Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764276540951-Report-Setup-Consolidation-Reports",
      "slug": "report-setup-consolidation-reports",
      "title": "Report Setup (Consolidation Reports)",
      "url": "/pages/report-setup-consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764276540951-Report-Setup-Consolidation-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764276540951-Report-Setup-Consolidation-Reports",
      "description": "Consolidation Reports enable reporting on registrations, charges, payment and refunds, transactions, contacts, and location data across multiple events. Options include Report Name, Visibility, Report",
      "datePublished": "2025-06-24",
      "keywords": [
        "Consolidation Reports",
        "Report Setup",
        "Report Tokenization",
        "Report Type",
        "Report Data"
      ],
      "topics": [
        "Consolidation Reports",
        "Report Setup",
        "Report Tokenization"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764224880791-Payments-and-Refunds-Summary-Current-Account",
      "slug": "payments-and-refunds-summary-current-account",
      "title": "Payments and Refunds Summary – (Current Account)",
      "url": "/pages/payments-and-refunds-summary-current-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764224880791-Payments-and-Refunds-Summary-Current-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764224880791-Payments-and-Refunds-Summary-Current-Account",
      "description": "A summary of all payments and refunds for events in the current account, grouped by the payment type and date processed. Click date values or payment totals to view individual items in a Report Result",
      "datePublished": "2025-06-24",
      "keywords": [
        "Payments and Refunds Summary",
        "Current Account",
        "Report Results"
      ],
      "topics": [
        "Payments and Refunds Summary",
        "Current Account",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762230030999",
      "slug": "profiles-faq-exporting-profiles",
      "title": "Profiles FAQ - Exporting Profiles",
      "url": "/pages/profiles-faq-exporting-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762230030999.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762230030999",
      "description": "Profiles FAQ - Exporting Profiles explains how profile records are exported from the Report Results window and how to choose an export or print format, with a link to Printing and Exporting Reports.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Profiles FAQ",
        "Exporting Profiles",
        "Report Results window",
        "Printing and Exporting Reports"
      ],
      "topics": [
        "Profiles FAQ",
        "Exporting Profiles",
        "Report Results window"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762164282263",
      "slug": "profiles-faq-searching-profiles",
      "title": "Profiles FAQ - Searching Profiles",
      "url": "/pages/profiles-faq-searching-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762164282263.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762164282263",
      "description": "Profiles FAQ - Searching Profiles: planners can search for profiles they can access, using Standard Filters, Advanced Filters, and the % wildcard for pattern matching.",
      "datePublished": "",
      "keywords": [
        "Profiles FAQ",
        "Searching Profiles",
        "Standard Filters",
        "Advanced Filters",
        "wildcard",
        "%"
      ],
      "topics": [
        "Profiles FAQ",
        "Searching Profiles",
        "Standard Filters"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505861921303-Profile-Anonymization",
      "slug": "profile-anonymization-2",
      "title": "Profile Anonymization",
      "url": "/pages/profile-anonymization-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505861921303-Profile-Anonymization.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505861921303-Profile-Anonymization",
      "description": "Instructions for Profile Anonymization, including Overview, Workflow, Anonymize Profile Fields, Profile Anonymization search options, and Anonymized Profiles Audit Report.",
      "datePublished": "2025-07-15",
      "keywords": [
        "Profile Anonymization",
        "GDPR",
        "PII",
        "audit report"
      ],
      "topics": [
        "Profile Anonymization",
        "GDPR",
        "PII"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504632861079",
      "slug": "account-report-list",
      "title": "Account Report List",
      "url": "/pages/account-report-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504632861079.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504632861079",
      "description": "The Account Reports page shows a list of Account Reports, System Reports, and Role-Based Reports. Learn how to preview, edit, delete, favorite, add, copy, and filter reports.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Account Reports",
        "System Reports",
        "Role-Based Reports",
        "Reports page",
        "Report Copy Wizard",
        "Filter"
      ],
      "topics": [
        "Account Reports",
        "System Reports",
        "Role-Based Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769271934743-My-Profile",
      "slug": "my-profile",
      "title": "My Profile",
      "url": "/pages/my-profile.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769271934743-My-Profile.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769271934743-My-Profile",
      "description": "Configure the My Profile form for a website event flow, including Profile Form Header content and collecting Profile Form Fields, plus Confirmation details for Existing Profile and New Profile.",
      "datePublished": "2026-06-24",
      "keywords": [
        "My Profile",
        "Profile Form Header",
        "Profile Form Fields",
        "Confirmation - Existing Profile",
        "Confirmation - New Profile"
      ],
      "topics": [
        "My Profile",
        "Profile Form Header",
        "Profile Form Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30769239616279-Website-News-Page",
      "slug": "website-news-page",
      "title": "Website News Page",
      "url": "/pages/website-news-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30769239616279-Website-News-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769239616279-Website-News-Page",
      "description": "Website News Page is a generic page where static content appears on the public-side of the website via EVENTS > Websites > Add/Edit website > News.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Website News Page",
        "Events",
        "Websites",
        "static content"
      ],
      "topics": [
        "Website News Page",
        "Events",
        "Websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32704951937175",
      "slug": "custom-questions-2",
      "title": "Custom Questions",
      "url": "/pages/custom-questions-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32704951937175.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32704951937175",
      "description": "Guide to adding and managing custom questions for event registration in Certain.",
      "datePublished": "2026-04-08",
      "keywords": [
        "Custom Questions",
        "Event Data",
        "Registration Form",
        "Custom Registration Questions",
        "Question Headers",
        "Profile Questions",
        "Reorder Questions",
        "Video Tutorials"
      ],
      "topics": [
        "Custom Questions",
        "Event Data",
        "Registration Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30687330408087",
      "slug": "questions-section-details-registration-form",
      "title": "Questions Section Details (Registration Form)",
      "url": "/pages/questions-section-details-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30687330408087.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30687330408087",
      "description": "Learn how to add and configure a Questions section in a registration form, including Questions Section Header fields, Questions selection, and Display Conditions.",
      "datePublished": "",
      "keywords": [
        "Questions Section Details (Registration Form)",
        "registration form",
        "Display Conditions",
        "Questions Section Header"
      ],
      "topics": [
        "Questions Section Details (Registration Form)",
        "registration form",
        "Display Conditions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30687006208535",
      "slug": "questions-registration-form",
      "title": "Questions (Registration Form)",
      "url": "/pages/questions-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30687006208535.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30687006208535",
      "description": "The Questions section(s) of a registration form collect answers to custom event questions. Learn prerequisites, how to create up to 10 Questions sections, and how to choose Verify & Confirmation quest",
      "datePublished": "2026-06-24",
      "keywords": [
        "Questions (Registration Form)",
        "registration form",
        "Verify & Confirmation"
      ],
      "topics": [
        "Questions (Registration Form)",
        "registration form",
        "Verify & Confirmation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30570704815383",
      "slug": "event-options",
      "title": "Event Options",
      "url": "/pages/event-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30570704815383.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30570704815383",
      "description": "Use the Event Options page to configure event settings and to turn modules on or off for the event. Sections include Global Settings, Automatic Event Waitlisting, DDF Date Format, Template Settings, C",
      "datePublished": "2026-07-21",
      "keywords": [
        "Certain",
        "Event Options",
        "Global Settings",
        "Dynamic Data Field (DDF) Date Format",
        "Custom Registration Properties",
        "Automatic Event Waitlisting"
      ],
      "topics": [
        "Certain",
        "Event Options",
        "Global Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517755928983",
      "slug": "kiosk-configuration",
      "title": "Kiosk Configuration",
      "url": "/pages/kiosk-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517755928983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517755928983",
      "description": "Certain Kiosk Kiosk Configuration for survey mode questions and custom kiosk messages, including Survey Question Configuration and Show these Questions in Kiosk Survey Mode.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain Kiosk",
        "Kiosk Configuration",
        "survey mode",
        "profile questions",
        "registration questions"
      ],
      "topics": [
        "Certain Kiosk",
        "Kiosk Configuration",
        "survey mode"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30517728105623-Check-In-Question-Configuration",
      "slug": "check-in-question-configuration-2",
      "title": "Check-In: Question Configuration",
      "url": "/pages/check-in-question-configuration-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30517728105623-Check-In-Question-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517728105623-Check-In-Question-Configuration",
      "description": "Check-In: Question Configuration explains how to show custom profile questions and registration questions in Certain Check-In.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain Check-In",
        "Check-In",
        "Question Configuration",
        "profile questions",
        "registration questions"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In",
        "Question Configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210970",
      "slug": "basic-navigation-within-certain",
      "title": "Basic Navigation Within Certain",
      "url": "/pages/basic-navigation-within-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210970.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210970",
      "description": "Basic Navigation Within Certain explains Global Links in the upper right corner and the Primary Navigation Menu tabs for EVENTS, PROFILES, SUPPLIERS, and CONTACTS.",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Global Links",
        "Primary Navigation"
      ],
      "topics": [
        "Certain",
        "Global Links",
        "Primary Navigation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909281420311-Setting-Up-Digital-Sessions",
      "slug": "setting-up-digital-sessions",
      "title": "Setting Up Digital Sessions",
      "url": "/pages/setting-up-digital-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909281420311-Setting-Up-Digital-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909281420311-Setting-Up-Digital-Sessions",
      "description": "Setup guide for Setting Up Digital Sessions using Certain Signal Connector integration with Zoom and ON24.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Certain",
        "Digital Sessions",
        "Certain Signal Connector",
        "Zoom",
        "ON24"
      ],
      "topics": [
        "Certain",
        "Digital Sessions",
        "Certain Signal Connector"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30909269246487-Digital-Events-Using-Certain-Signal-Connector-with-ON24",
      "slug": "digital-events-using-certain-signal-connector-with-on24",
      "title": "Digital Events: Using Certain Signal Connector with ON24",
      "url": "/pages/digital-events-using-certain-signal-connector-with-on24.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30909269246487-Digital-Events-Using-Certain-Signal-Connector-with-ON24.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909269246487-Digital-Events-Using-Certain-Signal-Connector-with-ON24",
      "description": "Digital Events setup instructions for Certain Signal Connector with ON24, including ON24 initial configuration, Certain Signal Connector one-off configuration, and ON24 per-event webinar settings.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Certain Signal Connector",
        "Digital Events",
        "ON24"
      ],
      "topics": [
        "Certain Signal Connector",
        "Digital Events",
        "ON24"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909264960663-Setting-Up-a-Digital-Event",
      "slug": "setting-up-a-digital-event",
      "title": "Setting Up a Digital Event",
      "url": "/pages/setting-up-a-digital-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909264960663-Setting-Up-a-Digital-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909264960663-Setting-Up-a-Digital-Event",
      "description": "Set up a Certain digital event with webinar providers Zoom and ON24 using Certain Signal Connector, including prerequisites and per-event steps.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Certain",
        "Digital Events",
        "Certain Signal Connector",
        "Zoom",
        "ON24"
      ],
      "topics": [
        "Certain",
        "Digital Events",
        "Certain Signal Connector"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30909239976727-Digital-Events-Using-Certain-Connector-Signal-with-Zoom",
      "slug": "digital-events-using-certain-connector-signal-with-zoom",
      "title": "Digital Events: Using Certain Connector Signal with Zoom",
      "url": "/pages/digital-events-using-certain-connector-signal-with-zoom.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30909239976727-Digital-Events-Using-Certain-Connector-Signal-with-Zoom.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909239976727-Digital-Events-Using-Certain-Connector-Signal-with-Zoom",
      "description": "Setup instructions for Digital Events using Certain Signal Connector with Zoom, including Zoom Pro requirements and configuration steps for Certain Signal Connector flows.",
      "datePublished": "2026-08-04",
      "keywords": [
        "Digital Events",
        "Certain Signal Connector",
        "Zoom",
        "Zoom Pro",
        "OAuth",
        "Webinar ID"
      ],
      "topics": [
        "Digital Events",
        "Certain Signal Connector",
        "Zoom"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909049638295-Build-and-Manage-an-Event-Step-2",
      "slug": "build-and-manage-an-event-step-2",
      "title": "Build and Manage an Event - Step 2",
      "url": "/pages/build-and-manage-an-event-step-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909049638295-Build-and-Manage-an-Event-Step-2.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909049638295-Build-and-Manage-an-Event-Step-2",
      "description": "Step 2: Fill in Basic Details. Guidance for Certain page sections: Plan > Event Setup > Details, Plan > Configure > Options, Plan > Event Setup > Attendee Types, and Plan > Event Setup > Custom Status",
      "datePublished": "",
      "keywords": [
        "Build and Manage an Event",
        "Step 2",
        "Certain",
        "Event Setup",
        "Attendee Types",
        "Custom Statuses"
      ],
      "topics": [
        "Build and Manage an Event",
        "Step 2",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909032617367-Build-and-Manage-an-Event-Step-1",
      "slug": "build-and-manage-an-event-step-1",
      "title": "Build and Manage an Event - Step 1",
      "url": "/pages/build-and-manage-an-event-step-1.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909032617367-Build-and-Manage-an-Event-Step-1.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909032617367-Build-and-Manage-an-Event-Step-1",
      "description": "Step 1: Plan the Event Building Project in Certain, including the event details to gather before proceeding to Step 2: Fill in Basic Event Details.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Build and Manage an Event",
        "Step 1",
        "Plan the Event Building Project"
      ],
      "topics": [
        "Certain",
        "Build and Manage an Event",
        "Step 1"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33140576796439-Getting-Started-with-Certain",
      "slug": "getting-started-with-certain-2",
      "title": "Getting Started with Certain",
      "url": "/pages/getting-started-with-certain-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33140576796439-Getting-Started-with-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33140576796439-Getting-Started-with-Certain",
      "description": "Getting Started with Certain Platform® provides end-to-end capabilities for global events and links to Getting Started topics such as functional areas, event setup, registrations, and payments.",
      "datePublished": "",
      "keywords": [
        "Certain Platform",
        "Event Automation solution",
        "Getting Started"
      ],
      "topics": [
        "Certain Platform",
        "Event Automation solution",
        "Getting Started"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774686957207",
      "slug": "event-list-from-login",
      "title": "Event List (from Login)",
      "url": "/pages/event-list-from-login.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774686957207.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774686957207",
      "description": "Event List (from Login) explains how the Certain Platform Event List works after login, including account switching, templates excluded, filters, and the event list columns and actions.",
      "datePublished": "2026-06-10",
      "keywords": [
        "Certain Platform",
        "Event List",
        "Event Dashboard"
      ],
      "topics": [
        "Certain Platform",
        "Event List",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774660565143",
      "slug": "global-navigation-icons",
      "title": "Global Navigation Icons",
      "url": "/pages/global-navigation-icons.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774660565143.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774660565143",
      "description": "Global Navigation Icons explains how Certain global navigation bar icons work, including Support bot, Search, Recent Items, Favorites, and Help and Support options.",
      "datePublished": "2025-06-10",
      "keywords": [
        "Certain",
        "Global Navigation Icons",
        "Support bot",
        "API Documentation",
        "Knowledge Base"
      ],
      "topics": [
        "Certain",
        "Global Navigation Icons",
        "Support bot"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760730363159",
      "slug": "copy-event-wizard",
      "title": "Copy Event (Wizard)",
      "url": "/pages/copy-event-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760730363159.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760730363159",
      "description": "Copy Event (Wizard) instructions, including Steps 1–7, event attributes, and notes about copying to sub-accounts and custom report inclusion rules.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Copy Event (Wizard)",
        "Event List",
        "Templates",
        "Event Setup",
        "Reports"
      ],
      "topics": [
        "Copy Event (Wizard)",
        "Event List",
        "Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760689086999",
      "slug": "event-list-reports-only-users",
      "title": "Event List (Reports-Only Users)",
      "url": "/pages/event-list-reports-only-users.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760689086999.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760689086999",
      "description": "Event List (Reports-Only Users) explains how Reports Only users see reports for current and upcoming events, how to filter event views, and how to log out.",
      "datePublished": "",
      "keywords": [
        "Event List",
        "Reports-Only Users",
        "Certain"
      ],
      "topics": [
        "Event List",
        "Reports-Only Users",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760562373143",
      "slug": "event-list",
      "title": "Event List",
      "url": "/pages/event-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760562373143.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760562373143",
      "description": "Certain platform support article explaining Event List behavior, templates exclusions, filters, columns, exporting, and role-based alternative event lists.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Event List",
        "filters",
        "Event Dashboard",
        "Copy Event Wizard"
      ],
      "topics": [
        "Certain",
        "Event List",
        "filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518257349271",
      "slug": "registration-dashboard",
      "title": "Registration Dashboard",
      "url": "/pages/registration-dashboard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518257349271.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518257349271",
      "description": "Registration Dashboard access options, header behavior, buttons, role assignment rules, and charts and tables for Completed Registrations by Attendee Type and All Registrations by Status.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Registration Dashboard",
        "Event Dashboard",
        "Registrations",
        "Assign Roles",
        "charts and tables"
      ],
      "topics": [
        "Registration Dashboard",
        "Event Dashboard",
        "Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505851176983",
      "slug": "contacts",
      "title": "Contacts",
      "url": "/pages/contacts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505851176983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505851176983",
      "description": "Maintain event registration contacts in Certain. The article explains where contacts appear in forms and email (FROM address), how to add/edit/delete/assign contacts, and what fields to complete.",
      "datePublished": "2026-06-10",
      "keywords": [
        "Contacts",
        "event registration contact",
        "Registration Contacts",
        "Certain 5.14"
      ],
      "topics": [
        "Contacts",
        "event registration contact",
        "Registration Contacts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504248742679",
      "slug": "role-details",
      "title": "Role Details",
      "url": "/pages/role-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504248742679.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504248742679",
      "description": "Role Details for Certain roles. The page explains roles, permissions level, user types and roles, users available for this role, and reports available for this role.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain roles",
        "Role Details",
        "permissions level",
        "User Types and Roles",
        "Event Builder"
      ],
      "topics": [
        "Certain roles",
        "Role Details",
        "permissions level"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774597513367-Search-For-Forms",
      "slug": "search-for-forms",
      "title": "Search For Forms",
      "url": "/pages/search-for-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774597513367-Search-For-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774597513367-Search-For-Forms",
      "description": "Instructions for searching Certain forms across events and accounts. Covers Submit search criteria, Search for fields, Operator begins with, wildcard % behavior, Max Rows, Per Page, Account, and Open ",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Search For Forms",
        "Form ID",
        "PKformID",
        "wildcard %"
      ],
      "topics": [
        "Certain",
        "Search For Forms",
        "Form ID"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774593783831-Search-For-Events",
      "slug": "search-for-events",
      "title": "Search For Events",
      "url": "/pages/search-for-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774593783831-Search-For-Events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774593783831-Search-For-Events",
      "description": "Learn how to search for Events by specifying search criteria, choosing fields and operators, setting account scope, and navigating paginated results on Certain Support Center.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Search For Events",
        "Events",
        "search criteria"
      ],
      "topics": [
        "Search For Events",
        "Events",
        "search criteria"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774590278295-Search-For-Profiles",
      "slug": "search-for-profiles",
      "title": "Search For Profiles",
      "url": "/pages/search-for-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774590278295-Search-For-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774590278295-Search-For-Profiles",
      "description": "Learn how to search for Profiles across accounts and sub-accounts in Certain by setting Search for, Operator, search text, Max Records, Records Per Page, and Account.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Search For Profiles",
        "Certain",
        "search criteria",
        "Records Per Page",
        "Max Records"
      ],
      "topics": [
        "Search For Profiles",
        "Certain",
        "search criteria"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774543111063",
      "slug": "search-for-registrations",
      "title": "Search For Registrations",
      "url": "/pages/search-for-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774543111063.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774543111063",
      "description": "Instructions for searching for Registrations across events and accounts. Learn search criteria fields like search for, Operator, search text with wildcard %, Records Per Page, Account, and open record",
      "datePublished": "2026-06-10",
      "keywords": [
        "Search For Registrations",
        "Registrations",
        "search criteria",
        "Records Per Page",
        "Account"
      ],
      "topics": [
        "Search For Registrations",
        "Registrations",
        "search criteria"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774279440535-Search",
      "slug": "search",
      "title": "Search",
      "url": "/pages/search.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774279440535-Search.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774279440535-Search",
      "description": "Search instructions for selecting Registrations, Profiles, Events, Forms, or Websites. The steps explain choosing a field and operator, entering a value, selecting an account, and opening or editing r",
      "datePublished": "2026-06-24",
      "keywords": [
        "Search",
        "Registrations",
        "Profiles",
        "Events",
        "Forms",
        "Websites"
      ],
      "topics": [
        "Search",
        "Registrations",
        "Profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504112917783",
      "slug": "account-settings",
      "title": "Account Settings",
      "url": "/pages/account-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504112917783.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504112917783",
      "description": "Account Settings page content describing Home, Reports, Management, Administration, Registration, and Implementation areas, including Single Sign On (SSO) connections and API (API 1.0).",
      "datePublished": "2025-06-24",
      "keywords": [
        "Account Settings",
        "Single Sign On (SSO)",
        "API (API 1.0)",
        "Management",
        "Administration"
      ],
      "topics": [
        "Account Settings",
        "Single Sign On (SSO)",
        "API (API 1.0)"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30769296193943-My-User-Information",
      "slug": "my-user-information-2",
      "title": "My User Information",
      "url": "/pages/my-user-information-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30769296193943-My-User-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30769296193943-My-User-Information",
      "description": "Instructions for updating Certain basic user information and changing your password, including User Preferences and Password Rules.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "My User Information",
        "change your password",
        "Password Rules",
        "User Preferences"
      ],
      "topics": [
        "Certain",
        "My User Information",
        "change your password"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30505045674775-Assigning-User-Types",
      "slug": "assigning-user-types",
      "title": "Assigning User Types",
      "url": "/pages/assigning-user-types.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30505045674775-Assigning-User-Types.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505045674775-Assigning-User-Types",
      "description": "Overview of available user types and how to assign access and permissions in Certain.",
      "datePublished": "2026-02-18",
      "keywords": [
        "Certain",
        "User Types",
        "Access Control",
        "Account Settings",
        "Event Builder",
        "Registration Support",
        "Reports and Approval",
        "Reports Only"
      ],
      "topics": [
        "Certain",
        "User Types",
        "Access Control"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760251167767-Group-Reports",
      "slug": "group-reports",
      "title": "Group Reports",
      "url": "/pages/group-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760251167767-Group-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760251167767-Group-Reports",
      "description": "Group Reports page under Groups. It explains when Group Reports are available and how to use the Group Summary Report, including search behavior and the report’s columns.",
      "datePublished": "",
      "keywords": [
        "Group Reports",
        "Group Summary Report",
        "Groups",
        "Approval Status"
      ],
      "topics": [
        "Group Reports",
        "Group Summary Report",
        "Groups"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760217756695-Assign-Groups",
      "slug": "assign-groups",
      "title": "Assign Groups",
      "url": "/pages/assign-groups.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760217756695-Assign-Groups.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760217756695-Assign-Groups",
      "description": "Instructions for assigning groups on the Assign Groups page, including filtering registrations and selecting a group from Groups > Group List, plus a link to the Registration Groups Quick Guide.",
      "datePublished": "2025-01-01",
      "keywords": [
        "Assign Groups",
        "registrations",
        "group assignment",
        "Certain"
      ],
      "topics": [
        "Assign Groups",
        "registrations",
        "group assignment"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760213456919-Custom-Fields",
      "slug": "custom-fields",
      "title": "Custom Fields",
      "url": "/pages/custom-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760213456919-Custom-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760213456919-Custom-Fields",
      "description": "Custom Fields for groups store extra group information for an event, display values on the Group Summary Report, and can be managed on the Groups > Custom Fields page.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Custom Fields",
        "Groups > Group List",
        "Group Summary Report"
      ],
      "topics": [
        "Custom Fields",
        "Groups > Group List",
        "Group Summary Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760197462935",
      "slug": "group-list-2",
      "title": "Group List",
      "url": "/pages/group-list-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760197462935.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760197462935",
      "description": "Guide to creating and managing groups for registration groups in events, including assignment and group details.",
      "datePublished": "",
      "keywords": [
        "Group List",
        "Registration Groups",
        "Groups",
        "Attendee Types",
        "Agenda Items",
        "Session Occurrences",
        "Transportation Preferences",
        "Group Details",
        "CSV Import"
      ],
      "topics": [
        "Group List",
        "Registration Groups",
        "Groups"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_31733795631255-Multi-Page-Lists",
      "slug": "multi-page-lists-2",
      "title": "Multi-Page Lists",
      "url": "/pages/multi-page-lists-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_31733795631255-Multi-Page-Lists.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31733795631255-Multi-Page-Lists",
      "description": "Certain Support Center article explaining Multi-Page Lists and the list controls for showing entries, Search, Showing totals, and Previous/Next navigation, plus remembered selections.",
      "datePublished": "",
      "keywords": [
        "Multi-Page Lists",
        "Certain",
        "data-list pages"
      ],
      "topics": [
        "Multi-Page Lists",
        "Certain",
        "data-list pages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517690920983-Check-In-Basic-Configuration",
      "slug": "check-in-basic-configuration",
      "title": "Check-In: Basic Configuration",
      "url": "/pages/check-in-basic-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517690920983-Check-In-Basic-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517690920983-Check-In-Basic-Configuration",
      "description": "Check-In: Basic Configuration explains Certain Check-In Basic page settings, including Temporary Access Code, registration statuses after check-in, check balance warnings, badge printing, and guest li",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain Check-In",
        "Check-In Basic Configuration",
        "Temporary Access Code",
        "Guest List Fields",
        "registration statuses"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In Basic Configuration",
        "Temporary Access Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517670734871-Check-In-Session-Configuration",
      "slug": "check-in-session-configuration",
      "title": "Check-In: Session Configuration",
      "url": "/pages/check-in-session-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517670734871-Check-In-Session-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517670734871-Check-In-Session-Configuration",
      "description": "Guide for Certain Check-In Session Configuration, including Check-In Enabled for Sessions and walk-ins options: No, Only to THESE sessions, and Yes, to ALL non-fee sessions. Speaker and Session Manage",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain Check-In",
        "Check-In Session Configuration",
        "walk-ins",
        "Speaker and Session Management"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In Session Configuration",
        "walk-ins"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517639179799-Pick-Report-Columns-Event-Reports",
      "slug": "pick-report-columns-event-reports",
      "title": "Pick Report Columns (Event Reports)",
      "url": "/pages/pick-report-columns-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517639179799-Pick-Report-Columns-Event-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517639179799-Pick-Report-Columns-Event-Reports",
      "description": "Learn how to select and re-order data columns, set Sort Order, and customize report column headers and Date formats for Pick Report Columns (Event Reports).",
      "datePublished": "2026-06-24",
      "keywords": [
        "Pick Report Columns",
        "Event Reports",
        "Columns page",
        "Sort Order",
        "Customize Report Columns"
      ],
      "topics": [
        "Pick Report Columns",
        "Event Reports",
        "Columns page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517576417047-Choose-Report-Grouping",
      "slug": "choose-report-grouping-2",
      "title": "Choose Report Grouping",
      "url": "/pages/choose-report-grouping-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517576417047-Choose-Report-Grouping.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517576417047-Choose-Report-Grouping",
      "description": "The Groups page enables report data organization into summary groups for Printable HTML and Adobe Acrobat® PDF, with up to three grouping levels and options such as Group Dates By, Hide report details",
      "datePublished": "2026-06-24",
      "keywords": [
        "Choose Report Grouping",
        "Groups",
        "Printable HTML",
        "Adobe Acrobat® PDF",
        "Group Dates By",
        "Changes Report"
      ],
      "topics": [
        "Choose Report Grouping",
        "Groups",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517517508759-Display-Options-Event-Reports",
      "slug": "display-options-event-reports",
      "title": "Display Options (Event Reports)",
      "url": "/pages/display-options-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517517508759-Display-Options-Event-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517517508759-Display-Options-Event-Reports",
      "description": "Certain Display Options (Event Reports) for report display and print settings, including Display Format, Report Format, Data Format, and Print Settings.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Display Options (Event Reports)",
        "Report Format",
        "Data Format",
        "Print Settings"
      ],
      "topics": [
        "Display Options (Event Reports)",
        "Report Format",
        "Data Format"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517412044183-Choose-Report-Grouping-Profiles",
      "slug": "choose-report-grouping-profiles",
      "title": "Choose Report Grouping (Profiles)",
      "url": "/pages/choose-report-grouping-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517412044183-Choose-Report-Grouping-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517412044183-Choose-Report-Grouping-Profiles",
      "description": "The Groups page enables report data grouping by up to three levels on printable formats like Printable HTML, Acrobat® PDF, and Printable Excel®. It covers sorting, Sort order, Group Dates By, Hide Rep",
      "datePublished": "2026-06-24",
      "keywords": [
        "report grouping",
        "Groups page",
        "Printable HTML",
        "Acrobat® PDF",
        "Printable Excel®"
      ],
      "topics": [
        "report grouping",
        "Groups page",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517364161559-Report-Display-Options-Profiles",
      "slug": "report-display-options-profiles",
      "title": "Report Display Options (Profiles)",
      "url": "/pages/report-display-options-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517364161559-Report-Display-Options-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517364161559-Report-Display-Options-Profiles",
      "description": "This page sets options for displaying and printing the selected Profile report, including Report Format, Data Format, and Print Settings for exports like Printable HTML, Printable Excel, Acrobat PDF, ",
      "datePublished": "2026-06-24",
      "keywords": [
        "Report Display Options (Profiles)",
        "Report Format",
        "Data Format",
        "Print Settings",
        "Printable HTML",
        "Printable Excel",
        "Acrobat PDF",
        "CSV",
        "TSV"
      ],
      "topics": [
        "Report Display Options (Profiles)",
        "Report Format",
        "Data Format"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517333521687-Copying-a-Profiles-Report",
      "slug": "copying-a-profiles-report",
      "title": "Copying a Profiles Report",
      "url": "/pages/copying-a-profiles-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517333521687-Copying-a-Profiles-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517333521687-Copying-a-Profiles-Report",
      "description": "This page enables you to copy a Profiles report. It provides wizard steps to copy an existing report, name the new report, set Description and Group, and finish the copy confirmation.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profiles report",
        "copy report",
        "wizard",
        "Report Copy Confirmation"
      ],
      "topics": [
        "Profiles report",
        "copy report",
        "wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505976439703-Copying-a-Supplier-Report",
      "slug": "copying-a-supplier-report",
      "title": "Copying a Supplier Report",
      "url": "/pages/copying-a-supplier-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505976439703-Copying-a-Supplier-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505976439703-Copying-a-Supplier-Report",
      "description": "Copying a Supplier Report wizard steps: click Copy Report above the Supplier Reports list, name the new report (default appends \"(Copy)\"), set Description and Group, then finish or copy another report",
      "datePublished": "2026-06-24",
      "keywords": [
        "Copying a Supplier Report",
        "Supplier Reports",
        "Report Copy Confirmation",
        "Group",
        "New Group"
      ],
      "topics": [
        "Copying a Supplier Report",
        "Supplier Reports",
        "Report Copy Confirmation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505963087255-Supplier-Reports",
      "slug": "supplier-reports",
      "title": "Supplier Reports",
      "url": "/pages/supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505963087255-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505963087255-Supplier-Reports",
      "description": "Supplier Reports page describing how to add and copy supplier reports and listing the Page Details columns such as Format, Report Name, Description (Report Type), and Actions.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Supplier Reports",
        "Report Setup",
        "Report Copy Wizard",
        "Actions",
        "Format"
      ],
      "topics": [
        "Supplier Reports",
        "Report Setup",
        "Report Copy Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505958276887-Report-Setup-Suppliers",
      "slug": "report-setup-suppliers",
      "title": "Report Setup (Suppliers)",
      "url": "/pages/report-setup-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505958276887-Report-Setup-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505958276887-Report-Setup-Suppliers",
      "description": "This Report Setup page is used to add or edit custom Suppliers reports. It includes Report Name, Visibility, and Report Type fields and links to configuration pages for Suppliers reports.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Report Setup (Suppliers)",
        "Suppliers reports",
        "Visibility",
        "Report Name",
        "Report Type"
      ],
      "topics": [
        "Report Setup (Suppliers)",
        "Suppliers reports",
        "Visibility"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505953283479-Import-Suppliers",
      "slug": "import-suppliers",
      "title": "Import Suppliers",
      "url": "/pages/import-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505953283479-Import-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505953283479-Import-Suppliers",
      "description": "Import Suppliers using Certain.as. Learn how to prepare a tab-delimited text file, upload it via Suppliers Import Wizard, map fields, set import options, and confirm the upload process.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Suppliers Import Wizard",
        "tab-delimited text file"
      ],
      "topics": [
        "Certain",
        "Suppliers Import Wizard",
        "tab-delimited text file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535368995223-Scheduled-Emails",
      "slug": "scheduled-emails",
      "title": "Scheduled Emails",
      "url": "/pages/scheduled-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535368995223-Scheduled-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535368995223-Scheduled-Emails",
      "description": "Scheduled Emails page content for Certain. It covers where Scheduled Emails appears, how to view active scheduled emails, and what happens when copying events with scheduled emails.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Scheduled Emails",
        "Certain",
        "Communications",
        "Email Templates"
      ],
      "topics": [
        "Scheduled Emails",
        "Certain",
        "Communications"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535329660055-Scheduled-Emails-Guide-PDF",
      "slug": "pdf-document-28",
      "title": "PDF Document",
      "url": "/pages/pdf-document-28.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535329660055-Scheduled-Emails-Guide-PDF.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535329660055-Scheduled-Emails-Guide-PDF",
      "description": "",
      "datePublished": "",
      "keywords": [],
      "topics": [],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30534843306903-Reviewer-Email-Templates",
      "slug": "reviewer-email-templates",
      "title": "Reviewer Email Templates",
      "url": "/pages/reviewer-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534843306903-Reviewer-Email-Templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30534843306903-Reviewer-Email-Templates",
      "description": "Reviewer Email Templates are available when Speaker and Session Management and Conference Sessions are enabled. The page details template listing actions and fields like From, Reply To, Subject, Messa",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reviewer Email Templates",
        "Speaker and Session Management",
        "Sendgrid",
        "SPF",
        "Email Templates"
      ],
      "topics": [
        "Reviewer Email Templates",
        "Speaker and Session Management",
        "Sendgrid"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30534815697815-Speaker-Email-Templates",
      "slug": "speaker-email-templates",
      "title": "Speaker Email Templates",
      "url": "/pages/speaker-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534815697815-Speaker-Email-Templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30534815697815-Speaker-Email-Templates",
      "description": "Speaker Email Templates are available only when Speaker and Session Management is enabled for the event. The page explains template list actions and fields like From, Reply To, Subject, and Message.",
      "datePublished": "2026-07-21",
      "keywords": [
        "Speaker Email Templates",
        "Speaker and Session Management",
        "Sendgrid",
        "SPF (Sender Policy Framework)",
        "HTML Editor"
      ],
      "topics": [
        "Speaker Email Templates",
        "Speaker and Session Management",
        "Sendgrid"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685433587223",
      "slug": "custom-statuses",
      "title": "Custom Statuses",
      "url": "/pages/custom-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685433587223.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685433587223",
      "description": "This page lists the custom registration statuses defined for the event. It includes standard (default) registration statuses, classification rules, and Registration Status Details fields.",
      "datePublished": "",
      "keywords": [
        "custom registration statuses",
        "registration status",
        "registration status details",
        "Certain Support Center"
      ],
      "topics": [
        "custom registration statuses",
        "registration status",
        "registration status details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522395818775-Event-Session-and-Speaker-Summary-Report",
      "slug": "event-session-and-speaker-summary-report",
      "title": "Event Session and Speaker Summary Report",
      "url": "/pages/event-session-and-speaker-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522395818775-Event-Session-and-Speaker-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522395818775-Event-Session-and-Speaker-Summary-Report",
      "description": "Event Session and Speaker Summary Report is a summary list of all qualified sessions and their speakers, listing Session Name, Session Code, Session Status, and Speaker Name(s).",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Session and Speaker Summary Report",
        "Session Management",
        "Speaker and Session Management module",
        "qualified sessions",
        "export the report to Excel"
      ],
      "topics": [
        "Event Session and Speaker Summary Report",
        "Session Management",
        "Speaker and Session Management module"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522386985111-Sessions-Report",
      "slug": "sessions-report",
      "title": "Sessions Report",
      "url": "/pages/sessions-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522386985111-Sessions-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522386985111-Sessions-Report",
      "description": "A Sessions Report is a detailed list of all sessions in the event, showing session information set up on Manage > Speakers and Sessions > Sessions, with export to Excel.",
      "datePublished": "",
      "keywords": [
        "Sessions Report",
        "Speaker and Session Management",
        "Excel export"
      ],
      "topics": [
        "Sessions Report",
        "Speaker and Session Management",
        "Excel export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522381180183-Event-Session-Status-Summary-Report",
      "slug": "event-session-status-summary-report",
      "title": "Event Session Status Summary Report",
      "url": "/pages/event-session-status-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522381180183-Event-Session-Status-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522381180183-Event-Session-Status-Summary-Report",
      "description": "A summary of the numbers of attendees registered for each instance of the event's sessions, with session-level status fields and Excel export.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Session Status Summary Report",
        "session instance",
        "attendees registered",
        "Excel export",
        "Report Results"
      ],
      "topics": [
        "Event Session Status Summary Report",
        "session instance",
        "attendees registered"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522380245015-Event-Session-Summary-Report",
      "slug": "event-session-summary-report",
      "title": "Event Session Summary Report",
      "url": "/pages/event-session-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522380245015-Event-Session-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522380245015-Event-Session-Summary-Report",
      "description": "A summary of how many of each scheduled instance of event sessions have been selected by attendees, including Registered, Balance Due, Pending, Cancelled, Total, and Collected, with links to Report Re",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event Session Summary Report",
        "Excel export",
        "Report Results",
        "Speaker and Session Management"
      ],
      "topics": [
        "Event Session Summary Report",
        "Excel export",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_1500010263961-Tagging-Attendee-Statuses-Sessions-Required-for-Attendees",
      "slug": "tagging-attendee-statuses-sessions-required-for-attendees",
      "title": "Tagging Attendee* Statuses & Sessions - Required for Attendees",
      "url": "/pages/tagging-attendee-statuses-sessions-required-for-attendees.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010263961-Tagging-Attendee-Statuses-Sessions-Required-for-Attendees.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010263961-Tagging-Attendee-Statuses-Sessions-Required-for-Attendees",
      "description": "Touchpoint support article titled \"Tagging Attendee* Statuses & Sessions - Required for Attendees\" showing update timing, helpfulness feedback, related articles, and comments.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "Attendee statuses",
        "Sessions",
        "Tagging Attendee* Statuses & Sessions"
      ],
      "topics": [
        "Touchpoint",
        "Attendee statuses",
        "Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_1500010242002-Speakers-and-Sessions-from-Platform-to-Touchpoint",
      "slug": "speakers-and-sessions-from-platform-to-touchpoint",
      "title": "Speakers and Sessions from Platform to Touchpoint",
      "url": "/pages/speakers-and-sessions-from-platform-to-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010242002-Speakers-and-Sessions-from-Platform-to-Touchpoint.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010242002-Speakers-and-Sessions-from-Platform-to-Touchpoint",
      "description": "Speakers and Sessions from Platform to Touchpoint. The page shows update timing and related articles links, plus a comments section with 0 comments.",
      "datePublished": "2022-07-08",
      "keywords": [
        "Touchpoint",
        "Platform to Touchpoint",
        "Speakers",
        "Sessions",
        "Support Center"
      ],
      "topics": [
        "Touchpoint",
        "Platform to Touchpoint",
        "Speakers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4421957468695-QR-Code-for-App-Download",
      "slug": "qr-code-for-app-download",
      "title": "QR Code for App Download",
      "url": "/pages/qr-code-for-app-download.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4421957468695-QR-Code-for-App-Download.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4421957468695-QR-Code-for-App-Download",
      "description": "You can download a QR code embedded with your app's “App Info” URL. The “App Info” URL includes links to iOS app store, Google Play store, and the web version of your app.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint CMS",
        "QR Code",
        "App Info URL"
      ],
      "topics": [
        "Touchpoint CMS",
        "QR Code",
        "App Info URL"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360058525113-How-to-enable-Attendee-to-Attendee-Messaging",
      "slug": "how-to-enable-attendee-to-attendee-messaging",
      "title": "How to enable Attendee to Attendee Messaging",
      "url": "/pages/how-to-enable-attendee-to-attendee-messaging.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360058525113-How-to-enable-Attendee-to-Attendee-Messaging.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360058525113-How-to-enable-Attendee-to-Attendee-Messaging",
      "description": "Touchpoint supports attendee to attendee messaging. Learn how to turn ON the “Allow attendees to send private messages to each other” setting on the Messages feature page.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "attendee-to-attendee messaging",
        "Messages feature"
      ],
      "topics": [
        "Touchpoint",
        "attendee-to-attendee messaging",
        "Messages feature"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675173-Security",
      "slug": "security-client-roles-and-responsibilities",
      "title": "Security: Client Roles and Responsibilities",
      "url": "/pages/security-client-roles-and-responsibilities.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675173-Security.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675173-Security",
      "description": "Touchpoint guidance on Touchpoint CMS Accounts, Touchpoint CMS Auto Logout, Touchpoint CMS Password, and how to report a security concern, incident, or other problem.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "Touchpoint CMS",
        "security",
        "audit trail",
        "content manager"
      ],
      "topics": [
        "Touchpoint",
        "Touchpoint CMS",
        "security"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033134334-GatherNow-App-Publishing",
      "slug": "gathernow-app-publishing",
      "title": "GatherNow App Publishing",
      "url": "/pages/gathernow-app-publishing.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134334-GatherNow-App-Publishing.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134334-GatherNow-App-Publishing",
      "description": "GatherNow App Publishing explains publishing mobile event experiences in the GatherNow app, listing benefits of GatherNow Deployment and steps for publishing and instructing users in the app.",
      "datePublished": "2026-06-24",
      "keywords": [
        "GatherNow",
        "Touchpoint platform",
        "iOS App Store",
        "white-label app",
        "GatherNow Deployment"
      ],
      "topics": [
        "GatherNow",
        "Touchpoint platform",
        "iOS App Store"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_4421917902487",
      "slug": "my-qr-code",
      "title": "My QR Code",
      "url": "/pages/my-qr-code.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_4421917902487.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4421917902487",
      "description": "The “My QR Code” feature in the Touchpoint app generates a unique QR code embedded with the attendee profile field “External Matching Code / QR Code source,” including setup and QR Code source rules.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "My QR Code",
        "External Matching Code / QR Code source",
        "Lead Retrieval",
        "Attendance Tracking"
      ],
      "topics": [
        "Touchpoint",
        "My QR Code",
        "External Matching Code / QR Code source"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132694-Lead-Retrieval-Feature-Setup",
      "slug": "lead-retrieval-feature-setup",
      "title": "Lead Retrieval - Feature Setup",
      "url": "/pages/lead-retrieval-feature-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132694-Lead-Retrieval-Feature-Setup.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132694-Lead-Retrieval-Feature-Setup",
      "description": "Lead Retrieval feature setup instructions for Touchpoint. Learn how Lead Code, QR code, and the VIP Portal work for exhibitor lead capture and lead export.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Lead Retrieval",
        "Lead Capture",
        "Lead Code",
        "VIP Portal",
        "Touchpoint"
      ],
      "topics": [
        "Lead Retrieval",
        "Lead Capture",
        "Lead Code"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360030229754",
      "slug": "attendance-tracking-2",
      "title": "Attendance Tracking",
      "url": "/pages/attendance-tracking-2.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360030229754.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030229754",
      "description": "Attendance Tracking enables staff to check attendees into sessions by scanning a QR. The guide covers Authorized Email Addresses, enabling Agenda Check-Ins, using Lead Code, and badge provider QR gene",
      "datePublished": "2024-05-22",
      "keywords": [
        "Attendance Tracking",
        "Lead Code",
        "Check-Ins",
        "QR code",
        "Agenda feature settings"
      ],
      "topics": [
        "Attendance Tracking",
        "Lead Code",
        "Check-Ins"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360058416073-Event-Templates",
      "slug": "event-templates",
      "title": "Event Templates",
      "url": "/pages/event-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360058416073-Event-Templates.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360058416073-Event-Templates",
      "description": "Touchpoint Event Templates explain what settings an event template applies, what does not get applied, and how to apply a template. Includes link to exporting content.",
      "datePublished": "",
      "keywords": [
        "Touchpoint",
        "Event Templates",
        "event template"
      ],
      "topics": [
        "Touchpoint",
        "Event Templates",
        "event template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360058167153-Event-Info-Event-Icon-and-Event-Settings",
      "slug": "event-info-event-icon-and-event-settings",
      "title": "Event Info, Event Icon, and Event Settings",
      "url": "/pages/event-info-event-icon-and-event-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360058167153-Event-Info-Event-Icon-and-Event-Settings.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360058167153-Event-Info-Event-Icon-and-Event-Settings",
      "description": "Touchpoint support documentation for Event Info, Event Icon, and Event Settings. It explains how to edit event details, configure visibility, upload Event Icon images, and set Event Settings such as P",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "Event Info",
        "Event Icon",
        "Event Settings",
        "Prefer User Timezone"
      ],
      "topics": [
        "Touchpoint",
        "Event Info",
        "Event Icon"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050204914-Contact-Exchange",
      "slug": "contact-exchange",
      "title": "Contact Exchange",
      "url": "/pages/contact-exchange.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050204914-Contact-Exchange.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050204914-Contact-Exchange",
      "description": "Contact Exchange is a Touchpoint feature where attendees create virtual business cards and share them by scanning the QR code in the app.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "Contact Exchange",
        "QR Code"
      ],
      "topics": [
        "Touchpoint",
        "Contact Exchange",
        "QR Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360037087414-Participant-Type",
      "slug": "participant-type",
      "title": "Participant Type",
      "url": "/pages/participant-type.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360037087414-Participant-Type.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360037087414-Participant-Type",
      "description": "A Participant type groups users by role or classification in the Touchpoint system. It controls feature access and restricts which features or agenda(s) each Participant Type can see.",
      "datePublished": "2026-09-12",
      "keywords": [
        "Participant Type",
        "Touchpoint Manager",
        "Attendee",
        "Features",
        "Agenda"
      ],
      "topics": [
        "Participant Type",
        "Touchpoint Manager",
        "Attendee"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033673913-Maps-and-Locations",
      "slug": "maps-and-locations",
      "title": "Maps and Locations",
      "url": "/pages/maps-and-locations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033673913-Maps-and-Locations.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033673913-Maps-and-Locations",
      "description": "Instructions for creating image maps, adding pinned locations, adding street maps, and managing locations in Maps and Locations.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Maps",
        "Image Map",
        "Pinned Locations",
        "Street Map",
        "Locations"
      ],
      "topics": [
        "Maps",
        "Image Map",
        "Pinned Locations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033133294-Multiple-Languages",
      "slug": "multiple-languages",
      "title": "Multiple Languages",
      "url": "/pages/multiple-languages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033133294-Multiple-Languages.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033133294-Multiple-Languages",
      "description": "Translation Entry instructions for adding multiple language support to your event, including the \"es-MX\" label next to translated content.",
      "datePublished": "2024-06-24",
      "keywords": [
        "Multiple Languages",
        "Translation Entry",
        "es-MX",
        "Touchpoint"
      ],
      "topics": [
        "Multiple Languages",
        "Translation Entry",
        "es-MX"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132734-Links-Feature",
      "slug": "links-feature",
      "title": "Links Feature",
      "url": "/pages/links-feature.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132734-Links-Feature.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132734-Links-Feature",
      "description": "Touchpoint support article for the Links Feature, which lets you create a list of webpages and/or files to load in the app or a separate browser window.",
      "datePublished": "2024-06-24",
      "keywords": [
        "Touchpoint",
        "Links Feature",
        "webpages",
        "files",
        "external browser"
      ],
      "topics": [
        "Touchpoint",
        "Links Feature",
        "webpages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033130374-Exhibitor-Feature",
      "slug": "exhibitor-feature",
      "title": "Exhibitor Feature",
      "url": "/pages/exhibitor-feature.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033130374-Exhibitor-Feature.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033130374-Exhibitor-Feature",
      "description": "Touchpoint exhibitor settings include Allow Exhibitor Check-Ins, Allow Exhibitor Related Links, Allow Exhibitor Videos, Allow User Comments, and Allow Exhibitor Attendees.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "Exhibitor Feature",
        "Exhibitors",
        "Allow Exhibitor Check-Ins",
        "Allow Exhibitor Related Links",
        "Allow Exhibitor Videos"
      ],
      "topics": [
        "Touchpoint",
        "Exhibitor Feature",
        "Exhibitors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360030623413-Capacity-Planning",
      "slug": "capacity-planning",
      "title": "Capacity Planning",
      "url": "/pages/capacity-planning.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030623413-Capacity-Planning.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030623413-Capacity-Planning",
      "description": "Touchpoint support article for configuring capacity planning as an extension of the Agenda feature. It covers Allow Session Registration, session constraint settings, and My Schedule Report monitoring",
      "datePublished": "2024-06-24",
      "keywords": [
        "Capacity Planning",
        "Touchpoint",
        "Agenda",
        "My Schedule Report"
      ],
      "topics": [
        "Capacity Planning",
        "Touchpoint",
        "Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360030216934-Attendees",
      "slug": "attendees",
      "title": "Attendees",
      "url": "/pages/attendees.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030216934-Attendees.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030216934-Attendees",
      "description": "Instructions for managing attendees, including adding an attendee, setting an attendee password, checking viewed messages, managing continuing education credits (CE Credits), Check Ins, badge game awa",
      "datePublished": "",
      "keywords": [
        "Attendees",
        "Manage Credits",
        "Check Ins",
        "Badges",
        "My Schedule"
      ],
      "topics": [
        "Attendees",
        "Manage Credits",
        "Check Ins"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033132654-Info-Feature",
      "slug": "info-feature",
      "title": "Info Feature",
      "url": "/pages/info-feature.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033132654-Info-Feature.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033132654-Info-Feature",
      "description": "Instructions for creating Info items, adding images to Info Body, setting image width to 100%, applying theming colors used on Info text, and performing Info Bulk Upload via Spreadsheet.",
      "datePublished": "2024-06-24",
      "keywords": [
        "Info items",
        "Info Body",
        "Theming Colors",
        "image width 100%",
        "Info Bulk Upload via Spreadsheet"
      ],
      "topics": [
        "Info items",
        "Info Body",
        "Theming Colors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8119122134295-Registration-Groups-in-Certain",
      "slug": "registration-groups-in-certain",
      "title": "Registration Groups in Certain",
      "url": "/pages/registration-groups-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8119122134295-Registration-Groups-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8119122134295-Registration-Groups-in-Certain",
      "description": "Guide to using the Registration Groups sub-module in Certain, including enabling, setting up groups and attendee types, assigning group membership, using form logic, and reporting.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "Registration Groups",
        "group assignment"
      ],
      "topics": [
        "Certain",
        "Registration Groups",
        "group assignment"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8031482251415-Email-Analytics-Frequently-Asked-Questions",
      "slug": "email-analytics-frequently-asked-questions",
      "title": "Email Analytics Frequently Asked Questions",
      "url": "/pages/email-analytics-frequently-asked-questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8031482251415-Email-Analytics-Frequently-Asked-Questions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8031482251415-Email-Analytics-Frequently-Asked-Questions",
      "description": "Email Analytics Frequently Asked Questions covering Email Analytics dashboard refresh time, time zone, open and click-through tracking, email retention, and email tracking rules.",
      "datePublished": "2025-09-03",
      "keywords": [
        "Email Analytics",
        "dashboard refresh",
        "open tracking",
        "click-through tracking",
        "SendGrid"
      ],
      "topics": [
        "Email Analytics",
        "dashboard refresh",
        "open tracking"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053496494-How-the-setting-Incomplete-registrations-count-against-Capacity-Inventory-for-minutes-after-their-last-modification-works",
      "slug": "how-the-setting-incomplete-registrations-count-against-capac",
      "title": "How the setting \"Incomplete registrations count against Capacity/Inventory for __ minutes after their last modification\" works",
      "url": "/pages/how-the-setting-incomplete-registrations-count-against-capac.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053496494-How-the-setting-Incomplete-registrations-count-against-Capacity-Inventory-for-minutes-after-their-last-modification-works.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053496494-How-the-setting-Incomplete-registrations-count-against-Capacity-Inventory-for-minutes-after-their-last-modification-works",
      "description": "Explains how the setting \"Incomplete registrations count against Capacity/Inventory for __ minutes after their last modification\" monitors registrants in system memory, reserves inventory, and release",
      "datePublished": "2023-06-24",
      "keywords": [
        "Incomplete registrations",
        "Capacity/Inventory",
        "system memory spots",
        "overbooking"
      ],
      "topics": [
        "Incomplete registrations",
        "Capacity/Inventory",
        "system memory spots"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043731753-Adding-Existing-Profiles-to-a-New-Event",
      "slug": "adding-existing-profiles-to-a-new-event",
      "title": "Adding Existing Profiles to a New Event",
      "url": "/pages/adding-existing-profiles-to-a-new-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043731753-Adding-Existing-Profiles-to-a-New-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043731753-Adding-Existing-Profiles-to-a-New-Event",
      "description": "Learn how to add existing Profiles to a new Event as Registrations using Importing Registrations or Inviting Existing Profiles, including key field mapping and report-based selection.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event",
        "Registrations",
        "Profiles",
        "Import Wizard"
      ],
      "topics": [
        "Event",
        "Registrations",
        "Profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013919233-Concurrent-Registrations-on-Forms-Error-Please-wait-the-page-will-be-automatically-resubmitted",
      "slug": "concurrent-registrations-on-forms-error-please-wait-the-page",
      "title": "Concurrent Registrations on Forms - Error: Please wait; the page will be automatically resubmitted",
      "url": "/pages/concurrent-registrations-on-forms-error-please-wait-the-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013919233-Concurrent-Registrations-on-Forms-Error-Please-wait-the-page-will-be-automatically-resubmitted.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013919233-Concurrent-Registrations-on-Forms-Error-Please-wait-the-page-will-be-automatically-resubmitted",
      "description": "Explains why registrants see “Please wait; the page will be automatically resubmitted” during high-volume form registrations, how Concurrent Registrations capacity is handled, and how to change Invent",
      "datePublished": "2026-06-24",
      "keywords": [
        "Concurrent Registrations",
        "Forms",
        "Inventory Timeout on Incomplete Registrations",
        "Global Settings"
      ],
      "topics": [
        "Concurrent Registrations",
        "Forms",
        "Inventory Timeout on Incomplete Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013911093-Countries-Available-in-Certain",
      "slug": "countries-available-in-certain",
      "title": "Countries Available in Certain",
      "url": "/pages/countries-available-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013911093-Countries-Available-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013911093-Countries-Available-in-Certain",
      "description": "Certain uses the ISO (International Organization for Standardization) Country list to determine which countries are available in the Country drop-down menu. The article explains how to add the Country",
      "datePublished": "2026-09-12",
      "keywords": [
        "Certain",
        "ISO country list",
        "Country drop-down",
        "Registrant Details",
        "profile attribute"
      ],
      "topics": [
        "Certain",
        "ISO country list",
        "Country drop-down"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210990-Event-Component-Descriptions-and-Navigation",
      "slug": "event-component-descriptions-and-navigation",
      "title": "Event Component Descriptions and Navigation",
      "url": "/pages/event-component-descriptions-and-navigation.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210990-Event-Component-Descriptions-and-Navigation.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210990-Event-Component-Descriptions-and-Navigation",
      "description": "Support article describing how to navigate the Event List and Event-specific tabs: Plan, Promote, Manage, Engage, and Reports.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event List",
        "Event navigation",
        "Event tabs",
        "Registrations",
        "Badges and Barcodes"
      ],
      "topics": [
        "Event List",
        "Event navigation",
        "Event tabs"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210540-Settings-Custom-Statuses",
      "slug": "settings-custom-statuses",
      "title": "Settings: Custom Statuses",
      "url": "/pages/settings-custom-statuses.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210540-Settings-Custom-Statuses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210540-Settings-Custom-Statuses",
      "description": "Settings: Custom Statuses explains how Registration Status tracks a Registration’s progress, how Custom Registration Statuses organize attendees, and how to create a Custom Registration Status.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Custom Statuses",
        "Registration Status",
        "Attendee Statuses"
      ],
      "topics": [
        "Custom Statuses",
        "Registration Status",
        "Attendee Statuses"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210530-Event-Setup-Contact",
      "slug": "event-setup-contact",
      "title": "Event Setup: Contact",
      "url": "/pages/event-setup-contact.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210530-Event-Setup-Contact.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210530-Event-Setup-Contact",
      "description": "Event Setup: Contact explains the Event Registration Contact, how Registration Contact information is shared across an account, how to create or edit a Registration Contact, and where the Contact appe",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event Setup",
        "Event Registration Contact",
        "Registration Contact",
        "Event Website",
        "Registration Form"
      ],
      "topics": [
        "Event Setup",
        "Event Registration Contact",
        "Registration Contact"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210500-Event-Setup-Attendee-Types",
      "slug": "event-setup-attendee-types",
      "title": "Event Setup: Attendee Types",
      "url": "/pages/event-setup-attendee-types.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210500-Event-Setup-Attendee-Types.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210500-Event-Setup-Attendee-Types",
      "description": "Attendee Types identify participant types within an Event. Learn possible uses and the steps to create new Attendee Types in Plan > Event Setup > Attendee Types.",
      "datePublished": "",
      "keywords": [
        "Attendee Types",
        "Event Setup",
        "Registration Form",
        "Accommodation module",
        "Registration Groups module"
      ],
      "topics": [
        "Attendee Types",
        "Event Setup",
        "Registration Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210470-Event-Setup-Details",
      "slug": "event-setup-details",
      "title": "Event Setup: Details",
      "url": "/pages/event-setup-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210470-Event-Setup-Details.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210470-Event-Setup-Details",
      "description": "Event Setup: Details explains how to update Event details, including Event Name, Event Code rules, Status values, Access Token behavior, capacity, location, contact, role assignments, and Travel & Acc",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Setup",
        "Event Details",
        "Access Token",
        "Status",
        "Registration Capacity"
      ],
      "topics": [
        "Event Setup",
        "Event Details",
        "Access Token"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210450-Email-Alerts",
      "slug": "email-alerts",
      "title": "Email Alerts",
      "url": "/pages/email-alerts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210450-Email-Alerts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210450-Email-Alerts",
      "description": "The Alert notification feature enables email notifications to recipients when an Attendee Type or an Agenda Item inventory limit reaches a percentage threshold, with steps for Enabling Notifications, ",
      "datePublished": "2026-06-24",
      "keywords": [
        "Email Alerts",
        "Alert notification",
        "Attendee Type",
        "Agenda Item",
        "Alert History"
      ],
      "topics": [
        "Email Alerts",
        "Alert notification",
        "Attendee Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210410-Event-Setup-Suppliers",
      "slug": "event-setup-suppliers",
      "title": "Event Setup: Suppliers",
      "url": "/pages/event-setup-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210410-Event-Setup-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210410-Event-Setup-Suppliers",
      "description": "Use the Plan > Event Setup > Suppliers page to enter a list of Suppliers associated with the Event. Includes SMM (Strategic Meetings Management) Module note and steps to add suppliers.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Event Setup",
        "Suppliers",
        "SMM",
        "Strategic Meetings Management"
      ],
      "topics": [
        "Certain",
        "Event Setup",
        "Suppliers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10629096312343-Accommodations-Guide",
      "slug": "accommodations-guide",
      "title": "Accommodations Guide",
      "url": "/pages/accommodations-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10629096312343-Accommodations-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10629096312343-Accommodations-Guide",
      "description": "An overview of the Accommodation Module in Certain, covering Room Types, Hotels, Accommodation Blocks, Sub-Blocks, and Forms, including Roommates and Registrations > Accommodation.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Accommodation Module",
        "Room Types",
        "Hotels",
        "Accommodation Blocks",
        "Sub-Blocks",
        "Roommates",
        "Certain"
      ],
      "topics": [
        "Accommodation Module",
        "Room Types",
        "Hotels"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013565834-Creating-a-Registrant-s-Password",
      "slug": "creating-a-registrant-s-password",
      "title": "Creating a Registrant's Password",
      "url": "/pages/creating-a-registrant-s-password.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013565834-Creating-a-Registrant-s-Password.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013565834-Creating-a-Registrant-s-Password",
      "description": "You can change or create a password on a Registrant's behalf. Follow the steps to find a Registrant, edit registration, reset the password, and save.",
      "datePublished": "2022-01-01",
      "keywords": [
        "Registrant password",
        "Event Dashboard",
        "Edit Registration",
        "Contact Information"
      ],
      "topics": [
        "Registrant password",
        "Event Dashboard",
        "Edit Registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211420-How-to-indicate-CC-Assistant-Email-or-CC-Additional-Email-when-Importing-Registrations",
      "slug": "how-to-indicate-cc-assistant-email-or-cc-additional-email-wh",
      "title": "How to indicate 'CC Assistant Email' or 'CC Additional Email' when Importing Registrations",
      "url": "/pages/how-to-indicate-cc-assistant-email-or-cc-additional-email-wh.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211420-How-to-indicate-CC-Assistant-Email-or-CC-Additional-Email-when-Importing-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211420-How-to-indicate-CC-Assistant-Email-or-CC-Additional-Email-when-Importing-Registrations",
      "description": "Importing into the 'Assistant Email' or 'Additional Email' fields requires selecting the 'CC Assistant Email?' or 'CC Additional Email?' checkbox so email can be sent to the contact.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Importing Registrations",
        "CC Assistant Email",
        "CC Additional Email",
        "Assistant Email",
        "Additional Email"
      ],
      "topics": [
        "Importing Registrations",
        "CC Assistant Email",
        "CC Additional Email"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211400-How-do-I-import-gender-with-my-invite-list",
      "slug": "how-do-i-import-gender-with-my-invite-list",
      "title": "How do I import gender with my invite list?",
      "url": "/pages/how-do-i-import-gender-with-my-invite-list.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211400-How-do-I-import-gender-with-my-invite-list.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211400-How-do-I-import-gender-with-my-invite-list",
      "description": "In order to import into the system field \"Gender,\" use the following values in your spreadsheet: Male = 1, Female = 2, Unknown = (blank).",
      "datePublished": "2023-01-01",
      "keywords": [
        "invite list",
        "gender",
        "spreadsheet import",
        "Certain"
      ],
      "topics": [
        "invite list",
        "gender",
        "spreadsheet import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211380-How-to-change-the-Font-Size-or-Remove-the-Underline-for-Hyperlinks-on-Forms-and-Websites",
      "slug": "how-to-change-the-font-size-or-remove-the-underline-for-hype",
      "title": "How to change the Font Size or Remove the Underline for Hyperlinks on Forms and Websites",
      "url": "/pages/how-to-change-the-font-size-or-remove-the-underline-for-hype.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211380-How-to-change-the-Font-Size-or-Remove-the-Underline-for-Hyperlinks-on-Forms-and-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211380-How-to-change-the-Font-Size-or-Remove-the-Underline-for-Hyperlinks-on-Forms-and-Websites",
      "description": "Using CSS, this support article explains how to change hyperlink font size and remove underline for hyperlinks on Forms and Websites by editing the Custom HTML Shell head tag field.",
      "datePublished": "2023-06-24",
      "keywords": [
        "CSS",
        "hyperlinks",
        "Forms and Websites",
        "Custom HTML Shell"
      ],
      "topics": [
        "CSS",
        "hyperlinks",
        "Forms and Websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210770-Managing-Registrations-Working-with-Profiles",
      "slug": "managing-registrations-working-with-profiles",
      "title": "Managing Registrations: Working with Profiles",
      "url": "/pages/managing-registrations-working-with-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210770-Managing-Registrations-Working-with-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210770-Managing-Registrations-Working-with-Profiles",
      "description": "A Profile contains contact and other information for individuals who have attended Events. Learn how to create Profiles, invite Profiles to an Event, and view a Registration’s Profile.",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Profiles",
        "Registrations",
        "Events"
      ],
      "topics": [
        "Certain",
        "Profiles",
        "Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210750-Modifying-Registration-Details",
      "slug": "modifying-registration-details",
      "title": "Modifying Registration Details",
      "url": "/pages/modifying-registration-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210750-Modifying-Registration-Details.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210750-Modifying-Registration-Details",
      "description": "Instructions for modifying a single Registration in Certain by using Manage > Registrations, Report results, and the Registration Overview tabs. Includes notes for Inactive (Deleted) and Test registra",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Registration",
        "Manage > Registrations",
        "Registration Overview",
        "Attendee Profile"
      ],
      "topics": [
        "Certain",
        "Registration",
        "Manage > Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360055255153-Enforcing-email-uniqueness-and-addressing-form-login-errors-for-existing-email-addresses",
      "slug": "enforcing-email-uniqueness-and-addressing-form-login-errors",
      "title": "Enforcing email uniqueness and addressing form login errors for existing email addresses",
      "url": "/pages/enforcing-email-uniqueness-and-addressing-form-login-errors.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360055255153-Enforcing-email-uniqueness-and-addressing-form-login-errors-for-existing-email-addresses.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360055255153-Enforcing-email-uniqueness-and-addressing-form-login-errors-for-existing-email-addresses",
      "description": "Certain support article about enforcing email uniqueness and resolving the form login error \"A registration already exists with this email address.\" Steps include Plan > Forms > Other Options.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "email uniqueness",
        "form login errors",
        "registration"
      ],
      "topics": [
        "Certain",
        "email uniqueness",
        "form login errors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047585374-Form-Entry-Security",
      "slug": "form-entry-security",
      "title": "Form Entry & Security",
      "url": "/pages/form-entry-security.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047585374-Form-Entry-Security.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047585374-Form-Entry-Security",
      "description": "Configure a Form Entry page for landing page use, waiver checkbox requirements, and Login Options including Enable Forgot Password with Promote > Email Templates and Single Sign On (SSO).",
      "datePublished": "2025-06-24",
      "keywords": [
        "Form Entry",
        "Entry page",
        "waiver checkbox",
        "Login Options",
        "SSO",
        "Forgot Password Email Template"
      ],
      "topics": [
        "Form Entry",
        "Entry page",
        "waiver checkbox"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043656113-How-to-Setup-Event-Waitlist-Option",
      "slug": "how-to-setup-event-waitlist-option",
      "title": "How to Setup Event Waitlist Option",
      "url": "/pages/how-to-setup-event-waitlist-option.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043656113-How-to-Setup-Event-Waitlist-Option.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043656113-How-to-Setup-Event-Waitlist-Option",
      "description": "Setup Event Waitlist Option by setting Event Registration Capacity and enabling Automatic Event Waitlisting under Plan > Configure > Options, including Waitlist Status, Update Reg Status, and Send Ema",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Waitlist Option",
        "Registration Capacity",
        "Automatic Event Waitlisting"
      ],
      "topics": [
        "Event Waitlist Option",
        "Registration Capacity",
        "Automatic Event Waitlisting"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043387853-Error-when-no-Form-in-the-Event-is-marked-as-Primary",
      "slug": "error-when-no-form-in-the-event-is-marked-as-primary",
      "title": "Error when no Form in the Event is marked as Primary",
      "url": "/pages/error-when-no-form-in-the-event-is-marked-as-primary.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043387853-Error-when-no-Form-in-the-Event-is-marked-as-Primary.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043387853-Error-when-no-Form-in-the-Event-is-marked-as-Primary",
      "description": "When Display Rules are added in an Email Template, a server error occurs if no Form in the Event is marked as Primary.",
      "datePublished": "2022-01-01",
      "keywords": [
        "Primary",
        "Display Rules",
        "Email Template",
        "Form",
        "server error"
      ],
      "topics": [
        "Primary",
        "Display Rules",
        "Email Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043387493-The-Consequences-of-Changing-Your-Event-Code",
      "slug": "the-consequences-of-changing-your-event-code",
      "title": "The Consequences of Changing Your Event Code",
      "url": "/pages/the-consequences-of-changing-your-event-code.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043387493-The-Consequences-of-Changing-Your-Event-Code.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043387493-The-Consequences-of-Changing-Your-Event-Code",
      "description": "The Event Code is entered at Plan > Event Setup > Details > Event Details. Changing it can break file access and the Certain Platform and Touchpoint integration.",
      "datePublished": "",
      "keywords": [
        "Event Code",
        "Certain Platform",
        "Touchpoint"
      ],
      "topics": [
        "Event Code",
        "Certain Platform",
        "Touchpoint"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043368993-Assigning-Speaker-Attendee-Type-Using-Logic",
      "slug": "assigning-speaker-attendee-type-using-logic",
      "title": "Assigning Speaker Attendee Type Using Logic",
      "url": "/pages/assigning-speaker-attendee-type-using-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043368993-Assigning-Speaker-Attendee-Type-Using-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043368993-Assigning-Speaker-Attendee-Type-Using-Logic",
      "description": "Speakers can be added as Registrants/Attendees in the same event. The article explains how to create a “Speaker” Attendee Type and auto-assign it via Form Logic.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Speaker",
        "Attendee Type",
        "Logic",
        "Form"
      ],
      "topics": [
        "Speaker",
        "Attendee Type",
        "Logic"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360037468973-Marking-a-form-as-Primary-What-does-this-do",
      "slug": "marking-a-form-as-primary-what-does-this-do",
      "title": "Marking a form as \"Primary\" - What does this do?",
      "url": "/pages/marking-a-form-as-primary-what-does-this-do.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360037468973-Marking-a-form-as-Primary-What-does-this-do.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360037468973-Marking-a-form-as-Primary-What-does-this-do",
      "description": "Marking a Form as \"Primary\" guides email display of Registrant information by controlling confirmation sections, section headers, Sessions, Agenda, and Questions settings.",
      "datePublished": "",
      "keywords": [
        "Primary form",
        "Registrant information",
        "email confirmation sections"
      ],
      "topics": [
        "Primary form",
        "Registrant information",
        "email confirmation sections"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020447613-Form-Password-Options",
      "slug": "form-password-options",
      "title": "Form Password Options",
      "url": "/pages/form-password-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020447613-Form-Password-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020447613-Form-Password-Options",
      "description": "Certain implemented security measures to protect Forms by masking passwords in email and reports, with two options: Use Certain's \"Forgot Password\" Feature or Append \"Reg ID for URL\" to the Form link.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Form Password Options",
        "Forgot Password",
        "Reg ID for Url"
      ],
      "topics": [
        "Form Password Options",
        "Forgot Password",
        "Reg ID for Url"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020311514-Attendee-Type-Waitlisting-How-does-it-work",
      "slug": "attendee-type-waitlisting-how-does-it-work",
      "title": "Attendee Type Waitlisting - How does it work?",
      "url": "/pages/attendee-type-waitlisting-how-does-it-work.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020311514-Attendee-Type-Waitlisting-How-does-it-work.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020311514-Attendee-Type-Waitlisting-How-does-it-work",
      "description": "Manual Attendee Type Waitlisting setup instructions, including Event Dashboard Pending column behavior, Form Reg status set to (Do not change), waitlist hold handling, and Custom HTML confirmation mes",
      "datePublished": "2026-06-24",
      "keywords": [
        "Waitlisting",
        "Attendee Type",
        "Event Dashboard",
        "Form Setup",
        "Custom HTML"
      ],
      "topics": [
        "Waitlisting",
        "Attendee Type",
        "Event Dashboard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_201683984-How-to-enable-a-Forgot-Password-Reset-Link",
      "slug": "how-to-enable-a-forgot-password-reset-link",
      "title": "How to enable a Forgot Password Reset Link",
      "url": "/pages/how-to-enable-a-forgot-password-reset-link.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_201683984-How-to-enable-a-Forgot-Password-Reset-Link.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/201683984-How-to-enable-a-Forgot-Password-Reset-Link",
      "description": "Enable Forgot Password in Plan > Forms > Entry. Define Forgot Password Link, headers, placeholders, button text, sent messages, expiration and invalid-link errors, and password-change messages.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Forgot Password Reset Link",
        "Enable Forgot Password",
        "Plan > Forms > Entry"
      ],
      "topics": [
        "Forgot Password Reset Link",
        "Enable Forgot Password",
        "Plan > Forms > Entry"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event",
      "slug": "how-can-i-receive-an-email-when-someone-registers-for-my-eve",
      "title": "How can I receive an email when someone registers for my Event?",
      "url": "/pages/how-can-i-receive-an-email-when-someone-registers-for-my-eve.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event",
      "description": "Instructions for entering an email address in the cc: field to receive copies of all Confirmation Emails sent to Registered Attendees when people register through a Form.",
      "datePublished": "",
      "keywords": [
        "Confirmation Emails",
        "cc field",
        "Registered Attendees"
      ],
      "topics": [
        "Confirmation Emails",
        "cc field",
        "Registered Attendees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211460-Do-I-need-to-delete-Test-Registrations-before-going-Live",
      "slug": "do-i-need-to-delete-test-registrations-before-going-live",
      "title": "Do I need to delete Test Registrations before going Live?",
      "url": "/pages/do-i-need-to-delete-test-registrations-before-going-live.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211460-Do-I-need-to-delete-Test-Registrations-before-going-Live.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211460-Do-I-need-to-delete-Test-Registrations-before-going-Live",
      "description": "It is not necessary to delete Test Registrations before changing an Event Status to Live because Test Registrations are removed when the Event changes from 'Testing' to 'Live' and remain accessible in",
      "datePublished": "2026-06-24",
      "keywords": [
        "Test Registrations",
        "Event Status",
        "Registrations to Review",
        "Billable Registrations"
      ],
      "topics": [
        "Test Registrations",
        "Event Status",
        "Registrations to Review"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211450-How-to-Close-Registration-for-an-Event",
      "slug": "how-to-close-registration-for-an-event",
      "title": "How to Close Registration for an Event",
      "url": "/pages/how-to-close-registration-for-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211450-How-to-Close-Registration-for-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211450-How-to-Close-Registration-for-an-Event",
      "description": "Learn how to close registration for an Event using Option 1: Forms and Option 2: Event Status, including Close date changes, Status settings, and Customize Closed Form Message updates.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event registration",
        "Forms",
        "Event status",
        "Close date",
        "Closed Form Message"
      ],
      "topics": [
        "Event registration",
        "Forms",
        "Event status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210850-Roommate-Matching",
      "slug": "roommate-matching",
      "title": "Roommate Matching",
      "url": "/pages/roommate-matching.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210850-Roommate-Matching.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210850-Roommate-Matching",
      "description": "Roommate Matching instructions for planners covering Plan > Accommodation > Roommates, Auto-Match, Pending roommates, Matched roommates, and \"No Match\" (Unmatched) roommates.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Roommate Matching",
        "Auto-Match",
        "Accommodation",
        "Pending",
        "Matched",
        "No Match"
      ],
      "topics": [
        "Roommate Matching",
        "Auto-Match",
        "Accommodation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210580-How-to-set-up-a-Form-s-Entry-Page",
      "slug": "how-to-set-up-a-form-s-entry-page",
      "title": "How to set up a Form's Entry Page",
      "url": "/pages/how-to-set-up-a-form-s-entry-page.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210580-How-to-set-up-a-Form-s-Entry-Page.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210580-How-to-set-up-a-Form-s-Entry-Page",
      "description": "Instructions for the Form Entry page, including Entry Section HTML, Form Entry Permissions (Open Enrollment or Profile, Reg ID in URL or Integrations Only), Waiver Checkbox, Username and Password, Pas",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "Form Entry Page",
        "Entry Section",
        "Form Entry Permissions",
        "Waiver Checkbox",
        "Username and Password"
      ],
      "topics": [
        "Certain",
        "Form Entry Page",
        "Entry Section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210520-How-to-set-up-Custom-Registration-Questions",
      "slug": "how-to-set-up-custom-registration-questions",
      "title": "How to set up Custom Registration Questions",
      "url": "/pages/how-to-set-up-custom-registration-questions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210520-How-to-set-up-Custom-Registration-Questions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210520-How-to-set-up-Custom-Registration-Questions",
      "description": "Learn how to set up Custom Registration Questions, select Question Type Options, enter Name, Code, Display for Reg Form, and set Answer Options in Additional Settings: Answer Options.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Custom Registration Questions",
        "Question Type Options",
        "Answer Options",
        "Event Setup",
        "Registrants"
      ],
      "topics": [
        "Custom Registration Questions",
        "Question Type Options",
        "Answer Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210460-Modifying-Event-Settings-under-Event-Options",
      "slug": "modifying-event-settings-under-event-options",
      "title": "Modifying Event Settings under Event Options",
      "url": "/pages/modifying-event-settings-under-event-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210460-Modifying-Event-Settings-under-Event-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210460-Modifying-Event-Settings-under-Event-Options",
      "description": "The Event Options page (Plan > Configure > Options) configures Event settings and turns Modules on or off for each Event, including Automatic Event Waitlisting and Custom Registration Properties.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Event Options",
        "Automatic Event Waitlisting",
        "Custom Registration Properties",
        "Functional Areas",
        "Modules"
      ],
      "topics": [
        "Event Options",
        "Automatic Event Waitlisting",
        "Custom Registration Properties"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518395116823",
      "slug": "import-update-registrations",
      "title": "Import/Update Registrations",
      "url": "/pages/import-update-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518395116823.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518395116823",
      "description": "This topic describes how to import and/or update registrations on the Registrations > Import page in Certain, including the Registration Import Wizard steps and file preparation rules.",
      "datePublished": "2025-01-01",
      "keywords": [
        "Certain",
        "Import/Update Registrations",
        "Registration Import Wizard",
        "Registrations > Import"
      ],
      "topics": [
        "Certain",
        "Import/Update Registrations",
        "Registration Import Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020311293-Importing-Promo-Codes",
      "slug": "importing-promo-codes",
      "title": "Importing Promo Codes",
      "url": "/pages/importing-promo-codes.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020311293-Importing-Promo-Codes.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020311293-Importing-Promo-Codes",
      "description": "Create Discount Code(s) before importing Promo Codes. Prepare CSV files, map import fields, upload files, and review imported promo codes on the Promo Code List page under Plan > Promo Codes.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Promo Codes",
        "Discount Code(s)",
        "Import Discounts",
        "Import Promo Codes",
        "CSV"
      ],
      "topics": [
        "Promo Codes",
        "Discount Code(s)",
        "Import Discounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019249853-Room-Reservations-Import-Error-on-Date-Time-Format",
      "slug": "room-reservations-import-error-on-date-time-format",
      "title": "Room Reservations Import Error on Date/Time Format",
      "url": "/pages/room-reservations-import-error-on-date-time-format.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019249853-Room-Reservations-Import-Error-on-Date-Time-Format.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019249853-Room-Reservations-Import-Error-on-Date-Time-Format",
      "description": "Learn how to fix the Room Reservations import date/time format error where arrival dates must use MM/dd/yyyy.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Room Reservations",
        "date/time format",
        "MM/dd/yyyy",
        "Excel",
        "CSV"
      ],
      "topics": [
        "Room Reservations",
        "date/time format",
        "MM/dd/yyyy"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360014616553-Deleting-and-Restoring-Single-or-Multiple-Registrations",
      "slug": "deleting-and-restoring-single-or-multiple-registrations",
      "title": "Deleting and Restoring Single or Multiple Registrations",
      "url": "/pages/deleting-and-restoring-single-or-multiple-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360014616553-Deleting-and-Restoring-Single-or-Multiple-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360014616553-Deleting-and-Restoring-Single-or-Multiple-Registrations",
      "description": "Instructions for deleting and restoring single or multiple “Registrations” in an Event using Search and Mass Action in the Event Dashboard.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Dashboard",
        "Registrations",
        "Mass Action",
        "Search",
        "Delete from database",
        "Restore from database"
      ],
      "topics": [
        "Event Dashboard",
        "Registrations",
        "Mass Action"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32916425378839",
      "slug": "checking-imported-registration-data",
      "title": "Checking Imported Registration Data",
      "url": "/pages/checking-imported-registration-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32916425378839.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32916425378839",
      "description": "To view imported registration data in Certain, click the underlined number that matches the state or status selected during import in the All Registrations By Status section on the Registrations tab.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "imported registration data",
        "Registrations tab",
        "All Registrations By Status"
      ],
      "topics": [
        "Certain",
        "imported registration data",
        "Registrations tab"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762293559447",
      "slug": "registrations-faq-updating-a-group-of-registrations",
      "title": "Registrations FAQ - Updating a Group of Registrations",
      "url": "/pages/registrations-faq-updating-a-group-of-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762293559447.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762293559447",
      "description": "Mass actions enable single actions on a group of registrations or records from the Mass Action drop-down list, including Changing Basic Actions, Change Registration Status, or Change Attendee Types an",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Support Center",
        "Registrations FAQ",
        "Mass actions",
        "Updating a Group of Registrations"
      ],
      "topics": [
        "Certain",
        "Support Center",
        "Registrations FAQ"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762271691799",
      "slug": "registrations-faq-locating-a-registration",
      "title": "Registrations FAQ - Locating a Registration",
      "url": "/pages/registrations-faq-locating-a-registration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762271691799.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762271691799",
      "description": "Registrations FAQ - Locating a Registration: use Event Dashboard (Manage > Registrations), Query Registrations, reports, Badge Report, and Registrations to Review for inactive or test registrations.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Registrations FAQ",
        "Event Dashboard",
        "Query Registrations",
        "Badge Report",
        "Registrations to Review"
      ],
      "topics": [
        "Registrations FAQ",
        "Event Dashboard",
        "Query Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762259175447",
      "slug": "registrations-faq-creating-registrations",
      "title": "Registrations FAQ - Creating Registrations",
      "url": "/pages/registrations-faq-creating-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762259175447.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762259175447",
      "description": "Registrations FAQ - Creating Registrations explains three methods for entering registration information into an event database: manual entry, importing registration data, and creating online registrat",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Registrations FAQ",
        "Creating Registrations"
      ],
      "topics": [
        "Certain",
        "Registrations FAQ",
        "Creating Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518367130519",
      "slug": "import-registration-data",
      "title": "Import Registration Data",
      "url": "/pages/import-registration-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518367130519.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518367130519",
      "description": "Administrators and Event Builders can import registrations, registration agenda items, or registration session instance into the registrations database for an event, including Import Registration Agen",
      "datePublished": "2025-06-24",
      "keywords": [
        "Import Registration Data",
        "registrations database",
        "Registration Agenda",
        "Import/Update Registrations",
        "Import Session Instances"
      ],
      "topics": [
        "Import Registration Data",
        "registrations database",
        "Registration Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10900287332247-Promo-Codes-Guide",
      "slug": "promo-codes-guide",
      "title": "Promo Codes Guide",
      "url": "/pages/promo-codes-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10900287332247-Promo-Codes-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10900287332247-Promo-Codes-Guide",
      "description": "This guide explains how to use Certain “Registration Groups as Promo Codes”, including enabling the module, using Promo Code Wizard, availability window settings, forms placement, imports, and best pr",
      "datePublished": "2023-06-24",
      "keywords": [
        "Promo Codes Guide",
        "Registration Groups as Promo Codes",
        "Promo Code Wizard"
      ],
      "topics": [
        "Promo Codes Guide",
        "Registration Groups as Promo Codes",
        "Promo Code Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31792775903511",
      "slug": "appointment-preferences-attendee-form",
      "title": "Appointment Preferences (Attendee Form)",
      "url": "/pages/appointment-preferences-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31792775903511.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31792775903511",
      "description": "Appointment Preferences (Attendee Form) documentation describing Appointment Matching requirements, a recommended dedicated form setup, Section Header options, and how registrants select preferences.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Appointment Preferences",
        "Appointment Matching",
        "Pre-Scheduled Appointments",
        "Appointment Matching Engine"
      ],
      "topics": [
        "Appointment Preferences",
        "Appointment Matching",
        "Pre-Scheduled Appointments"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762905569815",
      "slug": "forms-faq-linking-website-to-forms",
      "title": "Forms FAQ - Linking Website to Forms",
      "url": "/pages/forms-faq-linking-website-to-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762905569815.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762905569815",
      "description": "Forms FAQ - Linking Website to Forms explains how meeting planners link a Certain registration form from an existing event-level website and from account-level Websites by previewing the form and copy",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Forms",
        "registration form",
        "Websites",
        "Plan > Forms"
      ],
      "topics": [
        "Certain",
        "Forms",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762881436439",
      "slug": "forms-faq-changing-the-order-of-items-on-a-form",
      "title": "Forms FAQ - Changing the Order of Items on a Form",
      "url": "/pages/forms-faq-changing-the-order-of-items-on-a-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762881436439.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762881436439",
      "description": "Certain support article explaining how to change the order of items on a form by configuring Forms > Setup > Page Layout and using Online Form Sequence with New Page or Secure Page delimiters.",
      "datePublished": "2025-08-24",
      "keywords": [
        "Certain",
        "Forms",
        "Page Layout"
      ],
      "topics": [
        "Certain",
        "Forms",
        "Page Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762694917911",
      "slug": "forms-faq-creating-form-section-headers",
      "title": "Forms FAQ - Creating Form Section Headers",
      "url": "/pages/forms-faq-creating-form-section-headers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762694917911.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762694917911",
      "description": "A Section Header can be configured on most registration form appearance pages by entering text under the Section Header heading, including Text Above Header, Header Text, and Text Below Header.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Section Header",
        "registration form",
        "form section configuration",
        "Text Above Header",
        "Header Text",
        "Text Below Header"
      ],
      "topics": [
        "Section Header",
        "registration form",
        "form section configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762657806999",
      "slug": "forms-faq-creating-a-new-form",
      "title": "Forms FAQ - Creating a New Form",
      "url": "/pages/forms-faq-creating-a-new-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762657806999.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762657806999",
      "description": "Forms FAQ - Creating a New Form. Steps to create a new registration form in Plan > Forms, using Add Form and Submit, and configuring form links in Left Navigation.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Forms FAQ",
        "Create a New Form",
        "registration form",
        "Plan > Forms"
      ],
      "topics": [
        "Forms FAQ",
        "Create a New Form",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762565671063",
      "slug": "forms-faq-editing-forms",
      "title": "Forms FAQ - Editing Forms",
      "url": "/pages/forms-faq-editing-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762565671063.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762565671063",
      "description": "Forms FAQ - Editing Forms explains how to edit a certain form and describes the left navigation links such as Setup, Entry, Registrant Details, Attendee Type, Questions, Agenda, Sessions, Verify, Conf",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Forms",
        "Editing Forms",
        "Setup",
        "Entry",
        "Registrant Details",
        "Attendee Type",
        "Questions"
      ],
      "topics": [
        "Certain",
        "Forms",
        "Editing Forms"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762562785431",
      "slug": "forms-faq-previewing-a-form",
      "title": "Forms FAQ - Previewing a Form",
      "url": "/pages/forms-faq-previewing-a-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762562785431.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762562785431",
      "description": "Learn how to preview a Certain form using Split Screen Edit Mode or by toggling between Preview and Edit.",
      "datePublished": "2025-01-24",
      "keywords": [
        "Certain",
        "Forms FAQ",
        "Previewing a Form",
        "Split Screen Edit Mode",
        "Preview",
        "Edit"
      ],
      "topics": [
        "Certain",
        "Forms FAQ",
        "Previewing a Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758528293783",
      "slug": "sessions-attendee-form",
      "title": "Sessions (Attendee Form)",
      "url": "/pages/sessions-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758528293783.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758528293783",
      "description": "Sessions sections for a form explain how attendees add scheduled sessions, how waitlisting is handled, and how to configure Session Sections, Session Templates, and Speaker Template in Certain’s event",
      "datePublished": "2026-06-24",
      "keywords": [
        "Sessions (Attendee Form)",
        "Session Sections",
        "Session Template",
        "Speaker Template",
        "Session Display Options"
      ],
      "topics": [
        "Sessions (Attendee Form)",
        "Session Sections",
        "Session Template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686973327767",
      "slug": "entry-page-attendee-form",
      "title": "Entry Page (Attendee Form)",
      "url": "/pages/entry-page-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686973327767.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686973327767",
      "description": "Entry Page (Attendee Form) help content describing Entry Section, Form Entry Permissions, Waiver Checkbox, Username and Password, Passcodes, SSO Login, Messages for Existing Registrations, and Other O",
      "datePublished": "2026-06-24",
      "keywords": [
        "Entry Page (Attendee Form)",
        "Username and Password",
        "Passcodes",
        "SSO Login",
        "Waiver Checkbox",
        "Form Entry Permissions"
      ],
      "topics": [
        "Entry Page (Attendee Form)",
        "Username and Password",
        "Passcodes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686869282967",
      "slug": "copy-registration-form",
      "title": "Copy Registration Form",
      "url": "/pages/copy-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686869282967.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686869282967",
      "description": "Copy Registration Form steps for copying an existing form, including selecting the form to copy, naming the new form, setting open and close date/time, and proceeding to the Setup page.",
      "datePublished": "",
      "keywords": [
        "Copy Registration Form",
        "Forms List",
        "Setup"
      ],
      "topics": [
        "Copy Registration Form",
        "Forms List",
        "Setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042894074-Troubleshooting-Payment-Info-Saving-but-not-Processing-on-Complete-Registrations",
      "slug": "troubleshooting-payment-info-saving-but-not-processing-on-co",
      "title": "Troubleshooting - Payment Info Saving but not Processing on Complete Registrations",
      "url": "/pages/troubleshooting-payment-info-saving-but-not-processing-on-co.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042894074-Troubleshooting-Payment-Info-Saving-but-not-Processing-on-Complete-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042894074-Troubleshooting-Payment-Info-Saving-but-not-Processing-on-Complete-Registrations",
      "description": "Troubleshooting steps for Certain Form payments when Payment Info is saved but complete registrations do not process. Check online payment processing and Registration Status classifications.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "Payment",
        "Registration Status",
        "Pending",
        "Accepted"
      ],
      "topics": [
        "Certain",
        "Payment",
        "Registration Status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360039964313-Troubleshooting-Unable-to-Change-Event-s-E-Commerce-Account",
      "slug": "troubleshooting-unable-to-change-event-s-e-commerce-account",
      "title": "Troubleshooting - Unable to Change Event's E-Commerce Account",
      "url": "/pages/troubleshooting-unable-to-change-event-s-e-commerce-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360039964313-Troubleshooting-Unable-to-Change-Event-s-E-Commerce-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360039964313-Troubleshooting-Unable-to-Change-Event-s-E-Commerce-Account",
      "description": "Troubleshooting steps for changing an event's E-Commerce account in Certain when Plan > Event Setup > Financials does not allow selecting a different E-Commerce Account.",
      "datePublished": "",
      "keywords": [
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        "E-Commerce account",
        "Event Currency",
        "Payment Processing Account",
        "Financials"
      ],
      "topics": [
        "Certain",
        "E-Commerce account",
        "Event Currency"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360034531093-Tips-Chargebacks-Adjustments-Test-Payments-and-Refunds",
      "slug": "tips-chargebacks-adjustments-test-payments-and-refunds",
      "title": "Tips – Chargebacks, Adjustments, Test Payments, and Refunds",
      "url": "/pages/tips-chargebacks-adjustments-test-payments-and-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360034531093-Tips-Chargebacks-Adjustments-Test-Payments-and-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360034531093-Tips-Chargebacks-Adjustments-Test-Payments-and-Refunds",
      "description": "This article presents tips regarding chargebacks, adjustments, payments, and refunds, including rules for payment “Received” status changes, refunds, and adjustment types “Credit” and “Debit”.",
      "datePublished": "2023-06-24",
      "keywords": [
        "chargebacks",
        "adjustments",
        "test payments",
        "refunds"
      ],
      "topics": [
        "chargebacks",
        "adjustments",
        "test payments"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360017592474-E-Commerce-Accounts-Errors-Received-Through-Cybersource-Payment-Attempts",
      "slug": "e-commerce-accounts-errors-received-through-cybersource-paym",
      "title": "E-Commerce Accounts - Errors Received Through Cybersource Payment Attempts",
      "url": "/pages/e-commerce-accounts-errors-received-through-cybersource-paym.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360017592474-E-Commerce-Accounts-Errors-Received-Through-Cybersource-Payment-Attempts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360017592474-E-Commerce-Accounts-Errors-Received-Through-Cybersource-Payment-Attempts",
      "description": "This article discusses common error messages and issues you may encounter with Cybersource payments, including response errors, security token errors, declined errors, and XML Parse errors.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Cybersource",
        "E-Commerce accounts",
        "payment errors",
        "security error",
        "XML Parse"
      ],
      "topics": [
        "Cybersource",
        "E-Commerce accounts",
        "payment errors"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211240-Administrators-Cybersource-Setup-Requirements",
      "slug": "administrators-cybersource-setup-requirements",
      "title": "Administrators - Cybersource Setup Requirements",
      "url": "/pages/administrators-cybersource-setup-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211240-Administrators-Cybersource-Setup-Requirements.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211240-Administrators-Cybersource-Setup-Requirements",
      "description": "Instructions for administrators on Cybersource setup requirements for Cybersource Gateway Account Settings, including Account Settings > Registrations > Financial > E-commerce Accounts fields.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Cybersource",
        "Gateway Account Settings",
        "E-commerce Accounts"
      ],
      "topics": [
        "Cybersource",
        "Gateway Account Settings",
        "E-commerce Accounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211210-Administrators-Authorize-Net-Setup-Requirements",
      "slug": "administrators-authorize-net-setup-requirements",
      "title": "Administrators - Authorize.Net Setup Requirements",
      "url": "/pages/administrators-authorize-net-setup-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211210-Administrators-Authorize-Net-Setup-Requirements.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211210-Administrators-Authorize-Net-Setup-Requirements",
      "description": "Instructions for administrators on authorize.net gateway account setting requirements, including Authorize.Net API Login ID, Transaction Key, and Authorize.Net Test and Production POST URL.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Authorize.Net",
        "authorize.net",
        "gateway account settings",
        "API Login ID",
        "Transaction Key",
        "Authorize.Net Test POST URL",
        "Authorize.Net Production POST URL"
      ],
      "topics": [
        "Authorize.Net",
        "authorize.net",
        "gateway account settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211190-Administrators-E-Commerce-Verification-Settings",
      "slug": "administrators-e-commerce-verification-settings",
      "title": "Administrators - E-Commerce Verification Settings",
      "url": "/pages/administrators-e-commerce-verification-settings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211190-Administrators-E-Commerce-Verification-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211190-Administrators-E-Commerce-Verification-Settings",
      "description": "Options for configuring E-Commerce verification settings in Certain, including AVS (Address Verification Service) and CSC (Card Security Code) checks with decision trees.",
      "datePublished": "2023-06-24",
      "keywords": [
        "E-Commerce verification settings",
        "AVS",
        "CSC",
        "Address Verification Service",
        "Card Security Code"
      ],
      "topics": [
        "E-Commerce verification settings",
        "AVS",
        "CSC"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211170-Administrators-Enabling-E-Commerce-for-Payment-Processing",
      "slug": "administrators-enabling-e-commerce-for-payment-processing",
      "title": "Administrators - Enabling E-Commerce for Payment Processing",
      "url": "/pages/administrators-enabling-e-commerce-for-payment-processing.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211170-Administrators-Enabling-E-Commerce-for-Payment-Processing.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211170-Administrators-Enabling-E-Commerce-for-Payment-Processing",
      "description": "Information for administrators on how e-commerce works within Certain and how to configure online credit card processing including payment gateways like PayPal PayFlow Pro and Cybersource.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "e-commerce",
        "payment gateway",
        "PayPal PayFlow Pro",
        "Cybersource"
      ],
      "topics": [
        "Certain",
        "e-commerce",
        "payment gateway"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210760-Managing-Registrations-Cancellations-and-Refunds",
      "slug": "managing-registrations-cancellations-and-refunds",
      "title": "Managing Registrations - Cancellations and Refunds",
      "url": "/pages/managing-registrations-cancellations-and-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210760-Managing-Registrations-Cancellations-and-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210760-Managing-Registrations-Cancellations-and-Refunds",
      "description": "This article explains how to set up registration cancellation fees and agenda item cancellation fees, how to cancel these items for a registrant or their guests, and how to apply a refund to the regis",
      "datePublished": "2026-07-08",
      "keywords": [
        "cancellation fee",
        "agenda item cancellation fees",
        "refund",
        "CAR"
      ],
      "topics": [
        "cancellation fee",
        "agenda item cancellation fees",
        "refund"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210440-Configuring-Your-Event-s-Payment-Options",
      "slug": "configuring-your-event-s-payment-options",
      "title": "Configuring Your Event's Payment Options",
      "url": "/pages/configuring-your-event-s-payment-options.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210440-Configuring-Your-Event-s-Payment-Options.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210440-Configuring-Your-Event-s-Payment-Options",
      "description": "Configure an event's payment options by setting Plan > Event Setup > Financials, selecting an Online Payment Processing e-commerce account, choosing payment processing options, and saving transaction ",
      "datePublished": "2026-06-24",
      "keywords": [
        "event payment options",
        "payment processing account",
        "Credit Card Security Options",
        "Online Payment Processing"
      ],
      "topics": [
        "event payment options",
        "payment processing account",
        "Credit Card Security Options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044618214-ACH-Refunds",
      "slug": "ach-refunds",
      "title": "ACH Refunds",
      "url": "/pages/ach-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044618214-ACH-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044618214-ACH-Refunds",
      "description": "Explains that ACH payment refunds cannot be processed as a refund *Payment Type* in Certain Platform and instructs users to process the ACH refund with a payment processor, then record it in the Regis",
      "datePublished": "2023-06-24",
      "keywords": [
        "ACH Refunds",
        "ACH payment",
        "Certain Platform",
        "payment processor",
        "refund",
        "Registration"
      ],
      "topics": [
        "ACH Refunds",
        "ACH payment",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011871274-Partial-Payments-with-Additional-Registrations",
      "slug": "partial-payments-with-additional-registrations",
      "title": "Partial Payments with Additional Registrations",
      "url": "/pages/partial-payments-with-additional-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011871274-Partial-Payments-with-Additional-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011871274-Partial-Payments-with-Additional-Registrations",
      "description": "This article explains how partial payments affect marking additional registrations as \"Complete\". It provides OPTION 1 and OPTION 2 guidance for managing additional registrations and using the *Confir",
      "datePublished": "2026-06-24",
      "keywords": [
        "partial payments",
        "additional registrations",
        "Confirmation page",
        "Complete",
        "Payment page"
      ],
      "topics": [
        "partial payments",
        "additional registrations",
        "Confirmation page"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211600-Changing-the-Currency-Used-in-an-Event",
      "slug": "changing-the-currency-used-in-an-event",
      "title": "Changing the Currency Used in an Event",
      "url": "/pages/changing-the-currency-used-in-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211600-Changing-the-Currency-Used-in-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211600-Changing-the-Currency-Used-in-an-Event",
      "description": "This article explains how to change the currency used in an event by changing the payment processor assigned through Plan > Event Setup > Financials > Online Payment Processing.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Changing the Currency Used in an Event",
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        "payment processor",
        "Online Payment Processing",
        "USD"
      ],
      "topics": [
        "Changing the Currency Used in an Event",
        "event currency",
        "payment processor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_203131404-Using-Google-Analytics-to-Track-Events-in-Certain",
      "slug": "using-google-analytics-to-track-events-in-certain",
      "title": "Using Google Analytics to Track Events in Certain",
      "url": "/pages/using-google-analytics-to-track-events-in-certain.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_203131404-Using-Google-Analytics-to-Track-Events-in-Certain.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/203131404-Using-Google-Analytics-to-Track-Events-in-Certain",
      "description": "Certain supports tracking page hits to registration forms and event websites via Google Analytics integration. The attached PDF, “Using Google Analytics in Certain,” provides setup instructions and ex",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Google Analytics",
        "Google Analytics Tracking ID",
        "event website",
        "registration form"
      ],
      "topics": [
        "Certain",
        "Google Analytics",
        "Google Analytics Tracking ID"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211360-Sharing-Reports-via-Tokenized-URL",
      "slug": "sharing-reports-via-tokenized-url",
      "title": "Sharing Reports via Tokenized URL",
      "url": "/pages/sharing-reports-via-tokenized-url.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211360-Sharing-Reports-via-Tokenized-URL.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211360-Sharing-Reports-via-Tokenized-URL",
      "description": "Certain provides report tokenization to share reports via a tokenized URL so access can be read-only or mass actions can run based on report access settings.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "report tokenization",
        "tokenized URL"
      ],
      "topics": [
        "Certain",
        "report tokenization",
        "tokenized URL"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_4408538561687-Signal-Connector-Outbound-Flows-for-Digital-Events-ON24",
      "slug": "signal-connector-outbound-flows-for-digital-events-on24",
      "title": "Signal Connector Outbound Flows for Digital Events (ON24)",
      "url": "/pages/signal-connector-outbound-flows-for-digital-events-on24.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_4408538561687-Signal-Connector-Outbound-Flows-for-Digital-Events-ON24.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/4408538561687-Signal-Connector-Outbound-Flows-for-Digital-Events-ON24",
      "description": "Signal Connector Outbound Flows for Digital Events (ON24). Steps to create an outbound flow by configuring Source trigger, Flow Category, Destination actions, and saving the outbound flow.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Signal Connector",
        "Outbound Flows",
        "Digital Events (ON24)",
        "ON24"
      ],
      "topics": [
        "Signal Connector",
        "Outbound Flows",
        "Digital Events (ON24)"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_10901681579031-Signal-Connector-Integration-with-Webhooks-Guide",
      "slug": "signal-connector-integration-with-webhooks-guide",
      "title": "Signal Connector Integration with Webhooks Guide",
      "url": "/pages/signal-connector-integration-with-webhooks-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_10901681579031-Signal-Connector-Integration-with-Webhooks-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901681579031-Signal-Connector-Integration-with-Webhooks-Guide",
      "description": "Certain Signal Connector: Webhooks integration guide for integrating Certain with other applications using webhooks.",
      "datePublished": "",
      "keywords": [
        "Certain Signal Connector",
        "Webhooks",
        "Integration guide"
      ],
      "topics": [
        "Certain Signal Connector",
        "Webhooks",
        "Integration guide"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908655234327-General-FAQ-Activating-Agenda-Item-Waitlist-on-Forms",
      "slug": "general-faq-activating-agenda-item-waitlist-on-forms",
      "title": "General FAQ - Activating Agenda Item Waitlist on Forms",
      "url": "/pages/general-faq-activating-agenda-item-waitlist-on-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908655234327-General-FAQ-Activating-Agenda-Item-Waitlist-on-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908655234327-General-FAQ-Activating-Agenda-Item-Waitlist-on-Forms",
      "description": "This article explains how waitlist options are activated per agenda section on forms and when the waitlist option displays for registrants.",
      "datePublished": "",
      "keywords": [
        "waitlist option",
        "forms",
        "agenda sections",
        "Display Rules",
        "registrants"
      ],
      "topics": [
        "waitlist option",
        "forms",
        "agenda sections"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30889007663255-General-FAQ-Streamline-Agenda-Item-Entry",
      "slug": "general-faq-streamline-agenda-item-entry",
      "title": "General FAQ - Streamline Agenda Item Entry",
      "url": "/pages/general-faq-streamline-agenda-item-entry.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30889007663255-General-FAQ-Streamline-Agenda-Item-Entry.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30889007663255-General-FAQ-Streamline-Agenda-Item-Entry",
      "description": "General FAQ on Streamline Agenda Item Entry in Certain using Import and Export, plus column tips for the Activities.xls file.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "agenda module",
        "Import and Export",
        "tab-delimited text"
      ],
      "topics": [
        "Certain",
        "agenda module",
        "Import and Export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888966902551-General-FAQ-About-Event-Websites",
      "slug": "general-faq-about-event-websites",
      "title": "General FAQ - About Event Websites",
      "url": "/pages/general-faq-about-event-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888966902551-General-FAQ-About-Event-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888966902551-General-FAQ-About-Event-Websites",
      "description": "This Help article defines a Certain event-level Website, describes public and password-protected site access, explains main-page and optional pages structure, and links to Promote > Websites setup det",
      "datePublished": "2025-01-01",
      "keywords": [
        "Certain",
        "event-level Website",
        "public-accessible website",
        "password-protected website",
        "web pages"
      ],
      "topics": [
        "Certain",
        "event-level Website",
        "public-accessible website"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888959359127-General-FAQ-Publishing-Forms-and-Websites",
      "slug": "general-faq-publishing-forms-and-websites",
      "title": "General FAQ - Publishing Forms and Websites",
      "url": "/pages/general-faq-publishing-forms-and-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888959359127-General-FAQ-Publishing-Forms-and-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888959359127-General-FAQ-Publishing-Forms-and-Websites",
      "description": "Instructions for publishing online forms and websites in Certain, locating the URL on Plan > Forms > Setup > URL or Promote > Websites > Setup > URL, and delivering the URL via email, webpages, or HTM",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "publishing forms",
        "websites",
        "URL"
      ],
      "topics": [
        "Certain",
        "publishing forms",
        "websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888945596567-General-FAQ-Importing-Registration-Data",
      "slug": "general-faq-importing-registration-data",
      "title": "General FAQ - Importing Registration Data",
      "url": "/pages/general-faq-importing-registration-data.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888945596567-General-FAQ-Importing-Registration-Data.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888945596567-General-FAQ-Importing-Registration-Data",
      "description": "General FAQ - Importing Registration Data explains how to create registrations from existing data using Import data, group of profiles, and using their existing profile record.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Import data",
        "registrations database",
        "Salesforce",
        "Eloqua",
        "Marketo"
      ],
      "topics": [
        "Import data",
        "registrations database",
        "Salesforce"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888904933271-General-FAQ-Managing-Registrations",
      "slug": "general-faq-managing-registrations",
      "title": "General FAQ - Managing Registrations",
      "url": "/pages/general-faq-managing-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888904933271-General-FAQ-Managing-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888904933271-General-FAQ-Managing-Registrations",
      "description": "General FAQ content explaining what a registration is, how registrations can be created, what information a registration record contains, and how registrations relate to profiles.",
      "datePublished": "",
      "keywords": [
        "registration",
        "profile",
        "event",
        "registrations database"
      ],
      "topics": [
        "registration",
        "profile",
        "event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888335087639-General-FAQ-Setting-Up-Online-Forms",
      "slug": "general-faq-setting-up-online-forms-2",
      "title": "General FAQ - Setting Up Online Forms",
      "url": "/pages/general-faq-setting-up-online-forms-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888335087639-General-FAQ-Setting-Up-Online-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888335087639-General-FAQ-Setting-Up-Online-Forms",
      "description": "General FAQ - Setting Up Online Forms: describes online registration forms, available form sections, and a link to [How to set up an online form](https://community.certain.com/pagehelp/form/setup.htm)",
      "datePublished": "2025-06-24",
      "keywords": [
        "online registration form",
        "form sections",
        "event registration"
      ],
      "topics": [
        "online registration form",
        "form sections",
        "event registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888299904279-General-FAQ-Setting-Up-Users",
      "slug": "general-faq-setting-up-users",
      "title": "General FAQ - Setting Up Users",
      "url": "/pages/general-faq-setting-up-users.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888299904279-General-FAQ-Setting-Up-Users.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888299904279-General-FAQ-Setting-Up-Users",
      "description": "FAQ about user accounts and user types in Certain. Learn how to create and modify system users and assign access levels like System Master, Administrator, Event Builder, Registration Support, and Repo",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "users",
        "user types",
        "Account Settings",
        "Event Builder"
      ],
      "topics": [
        "Certain",
        "users",
        "user types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878561073431-Reports-FAQ-Define-Report-Export-Actions",
      "slug": "reports-faq-define-report-export-actions",
      "title": "Reports FAQ - Define Report Export Actions",
      "url": "/pages/reports-faq-define-report-export-actions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878561073431-Reports-FAQ-Define-Report-Export-Actions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878561073431-Reports-FAQ-Define-Report-Export-Actions",
      "description": "Reports FAQ - Define Report Export Actions. Define up to three Mass Actions that are triggered automatically when a report is exported, and explain the two ways reports can be exported.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Reports FAQ",
        "Define Report Export Actions",
        "Mass Actions",
        "Results Window (Formatted HTML)",
        "Export Data"
      ],
      "topics": [
        "Reports FAQ",
        "Define Report Export Actions",
        "Mass Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878552316823-Reports-FAQ-Event-Agenda-Summary-Report",
      "slug": "reports-faq-event-agenda-summary-report",
      "title": "Reports FAQ - Event Agenda Summary Report",
      "url": "/pages/reports-faq-event-agenda-summary-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878552316823-Reports-FAQ-Event-Agenda-Summary-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878552316823-Reports-FAQ-Event-Agenda-Summary-Report",
      "description": "The Event Agenda Summary Report summarizes total quantity by event agenda item for complete registrations and provides numbers including Paid, Bal. Due, Pending, Cancelled, Total, Collected, Inventory",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Agenda Summary Report",
        "export to Excel",
        "Report Results"
      ],
      "topics": [
        "Event Agenda Summary Report",
        "export to Excel",
        "Report Results"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878482166423-Reports-FAQ-All-Registrations-by-Status-Report",
      "slug": "reports-faq-all-registrations-by-status-report",
      "title": "Reports FAQ - All Registrations by Status Report",
      "url": "/pages/reports-faq-all-registrations-by-status-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878482166423-Reports-FAQ-All-Registrations-by-Status-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878482166423-Reports-FAQ-All-Registrations-by-Status-Report",
      "description": "The Reports FAQ - All Registrations by Status Report explains how All Registrations By Status groups complete and incomplete registrations by registration status, including Accepted, Pending, Denied, ",
      "datePublished": "2025-06-24",
      "keywords": [
        "All Registrations By Status",
        "registration status",
        "Accepted",
        "Pending",
        "Denied",
        "Cancelled"
      ],
      "topics": [
        "All Registrations By Status",
        "registration status",
        "Accepted"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41412301978775-Registration-Statuses-for-tags",
      "slug": "registration-statuses-for-tags-2",
      "title": "Registration Statuses (for tags)",
      "url": "/pages/registration-statuses-for-tags-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41412301978775-Registration-Statuses-for-tags.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41412301978775-Registration-Statuses-for-tags",
      "description": "Registration Statuses (for tags) explains how administrators assign tags to standard and custom registration statuses, and how Certain API 2.0 exposes tags via includeList=tags.",
      "datePublished": "2026-07-28",
      "keywords": [
        "Registration Statuses",
        "tags",
        "API 2.0"
      ],
      "topics": [
        "Registration Statuses",
        "tags",
        "API 2.0"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36277106393239-How-to-delete-a-registrant-from-an-event",
      "slug": "how-to-delete-a-registrant-from-an-event",
      "title": "How to delete a registrant from an event",
      "url": "/pages/how-to-delete-a-registrant-from-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36277106393239-How-to-delete-a-registrant-from-an-event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36277106393239-How-to-delete-a-registrant-from-an-event",
      "description": "Here are the steps to delete a registrant from an event in the event dashboard, Manage > Registrations, including mass action and profile deletion, plus a cancellation note.",
      "datePublished": "2026-09-09",
      "keywords": [
        "Certain",
        "event dashboard",
        "registrant deletion",
        "Manage > Registrations"
      ],
      "topics": [
        "Certain",
        "event dashboard",
        "registrant deletion"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36276780334103-How-to-Copy-an-Event",
      "slug": "how-to-copy-an-event",
      "title": "How to Copy an Event",
      "url": "/pages/how-to-copy-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36276780334103-How-to-Copy-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36276780334103-How-to-Copy-an-Event",
      "description": "Steps to locate and copy an event, including pagination and search guidance, selecting copied information, entering new event details and registration contact, and confirming with Finish.",
      "datePublished": "",
      "keywords": [
        "Copy an Event",
        "Event List",
        "pagination display settings",
        "copy (paper icon)",
        "Finish button"
      ],
      "topics": [
        "Copy an Event",
        "Event List",
        "pagination display settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36276103063319-How-to-Delete-an-Event",
      "slug": "how-to-delete-an-event",
      "title": "How to Delete an Event",
      "url": "/pages/how-to-delete-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36276103063319-How-to-Delete-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36276103063319-How-to-Delete-an-Event",
      "description": "How to delete an event/program from an account/organization. Includes steps for locating the event, opening Plan > Event Setup > Details, and using the Delete button.",
      "datePublished": "2026-09-09",
      "keywords": [
        "Certain",
        "Support Center",
        "Delete an Event"
      ],
      "topics": [
        "Certain",
        "Support Center",
        "Delete an Event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36249841311127-How-do-I-add-an-event-owner",
      "slug": "how-do-i-add-an-event-owner",
      "title": "How do I add an event owner",
      "url": "/pages/how-do-i-add-an-event-owner.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36249841311127-How-do-I-add-an-event-owner.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36249841311127-How-do-I-add-an-event-owner",
      "description": "Learn how to add an event owner by navigating to Plan > Event Setup > Details and selecting a user under Event Details, then saving. Only administrators can add users.",
      "datePublished": "2026-09-09",
      "keywords": [
        "event owner",
        "Event Setup",
        "Event Details",
        "help@certain.com"
      ],
      "topics": [
        "event owner",
        "Event Setup",
        "Event Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36249554270615-How-to-Disable-Automatic-Emails-when-changing-attendee-custom-status",
      "slug": "how-to-disable-automatic-emails-when-changing-attendee-custo",
      "title": "How to Disable Automatic Emails when changing attendee custom status",
      "url": "/pages/how-to-disable-automatic-emails-when-changing-attendee-custo.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36249554270615-How-to-Disable-Automatic-Emails-when-changing-attendee-custom-status.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36249554270615-How-to-Disable-Automatic-Emails-when-changing-attendee-custom-status",
      "description": "Learn how to disable automatic emails when changing attendee custom status by editing Plan > Event Setup > Custom Status and unchecking Send Email to Registrant email.",
      "datePublished": "2026-09-09",
      "keywords": [
        "automatic emails",
        "attendee custom status",
        "advanced logic rule configuration"
      ],
      "topics": [
        "automatic emails",
        "attendee custom status",
        "advanced logic rule configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33577052549399-Meeting-Requests-Home",
      "slug": "meeting-requests-home",
      "title": "Meeting Requests (Home)",
      "url": "/pages/meeting-requests-home.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33577052549399-Meeting-Requests-Home.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33577052549399-Meeting-Requests-Home",
      "description": "The Certain meeting requests Help article explains the Meeting Requests List, the Filter options, and the Meeting Requests List View columns and Actions.",
      "datePublished": "",
      "keywords": [
        "meeting requests",
        "filter options",
        "Meeting Requests List View"
      ],
      "topics": [
        "meeting requests",
        "filter options",
        "Meeting Requests List View"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33394266119319-Copy-an-Existing-Report",
      "slug": "copy-an-existing-report",
      "title": "Copy an Existing Report",
      "url": "/pages/copy-an-existing-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33394266119319-Copy-an-Existing-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33394266119319-Copy-an-Existing-Report",
      "description": "The Report Copy Wizard duplicates an existing report by guiding naming, description, group selection, and confirmation steps. It also explains behavior for “Lock report to enable Changes Report option",
      "datePublished": "2025-06-24",
      "keywords": [
        "Report Copy Wizard",
        "Copy Report",
        "Changes Report",
        "filters",
        "Columns and Filters"
      ],
      "topics": [
        "Report Copy Wizard",
        "Copy Report",
        "Changes Report"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_33248889250839-Product-Request",
      "slug": "product-request",
      "title": "Product Request",
      "url": "/pages/product-request.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_33248889250839-Product-Request.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33248889250839-Product-Request",
      "description": "Product Request page for Certain. It instructs users to email help@certain.com for adding, removing, or requesting features for a Platform Account.",
      "datePublished": "2026-07-21",
      "keywords": [
        "Product Request",
        "Platform Account",
        "Certain Help Center"
      ],
      "topics": [
        "Product Request",
        "Platform Account",
        "Certain Help Center"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33199686098199-Meeting-Requests-Websites",
      "slug": "meeting-requests-websites-2",
      "title": "Meeting Requests (Websites)",
      "url": "/pages/meeting-requests-websites-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33199686098199-Meeting-Requests-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33199686098199-Meeting-Requests-Websites",
      "description": "Meeting Requests (Websites) help page content describing the Meeting Request List, how HTML Editor content appears above the list, and how to customize Meeting Requests List Labels.",
      "datePublished": "2025-08-01",
      "keywords": [
        "Meeting Requests (Websites)",
        "Meeting Request List",
        "Website Setup",
        "User Authentication Required"
      ],
      "topics": [
        "Meeting Requests (Websites)",
        "Meeting Request List",
        "Website Setup"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33168899759895-Registration-Header",
      "slug": "registration-header-2",
      "title": "Registration Header",
      "url": "/pages/registration-header-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33168899759895-Registration-Header.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33168899759895-Registration-Header",
      "description": "The page explains the “Registration Header” shown on admin-side Registration pages, including header section links and Balance Due navigation, plus Multiple Registrations behavior.",
      "datePublished": "",
      "keywords": [
        "Registration Header",
        "Registration pages",
        "Balance Due",
        "Multiple Registrations"
      ],
      "topics": [
        "Registration Header",
        "Registration pages",
        "Balance Due"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32197175932695-Support-or-Helpdesk-Hours-and-Contact-Information",
      "slug": "support-or-helpdesk-hours-and-contact-information",
      "title": "Support or Helpdesk Hours and Contact Information",
      "url": "/pages/support-or-helpdesk-hours-and-contact-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32197175932695-Support-or-Helpdesk-Hours-and-Contact-Information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32197175932695-Support-or-Helpdesk-Hours-and-Contact-Information",
      "description": "Support Hours: 5:00 AM - 6:00 PM PST, Monday - Friday (Business Hours). Tickets can be submitted 24/7. Helpdesk or Support Email Address: help@certain.com.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Support Hours",
        "Helpdesk",
        "help@certain.com"
      ],
      "topics": [
        "Support Hours",
        "Helpdesk",
        "help@certain.com"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909173640215-Build-and-Manage-an-Event-Step-10",
      "slug": "build-and-manage-an-event-step-10",
      "title": "Build and Manage an Event - Step 10",
      "url": "/pages/build-and-manage-an-event-step-10.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909173640215-Build-and-Manage-an-Event-Step-10.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909173640215-Build-and-Manage-an-Event-Step-10",
      "description": "Step 10: Perform Post-Event Tasks. Clean up the database by updating completed registration statuses, using the Refund Owed system report, and using the Completed Registrations by Attendee Type summar",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Support Center",
        "Build and Manage an Event",
        "Post-Event Tasks",
        "Completed Registrations by Attendee Type",
        "Refund Owed"
      ],
      "topics": [
        "Certain",
        "Support Center",
        "Build and Manage an Event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909157246615-Build-and-Manage-an-Event-Step-8",
      "slug": "build-and-manage-an-event-step-8",
      "title": "Build and Manage an Event - Step 8",
      "url": "/pages/build-and-manage-an-event-step-8.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909157246615-Build-and-Manage-an-Event-Step-8.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909157246615-Build-and-Manage-an-Event-Step-8",
      "description": "Step 8: Go Live. Instructions to set event Status to Live, open registration forms by adjusting Form Open and Close Dates, move existing registrations, and test registration flow.",
      "datePublished": "",
      "keywords": [
        "Certain",
        "Build and Manage an Event",
        "Step 8: Go Live",
        "event Status",
        "Registration Forms"
      ],
      "topics": [
        "Certain",
        "Build and Manage an Event",
        "Step 8: Go Live"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909148481687-Build-and-Manage-an-Event-Step-9",
      "slug": "build-and-manage-an-event-step-9",
      "title": "Build and Manage an Event - Step 9",
      "url": "/pages/build-and-manage-an-event-step-9.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909148481687-Build-and-Manage-an-Event-Step-9.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909148481687-Build-and-Manage-an-Event-Step-9",
      "description": "Step 9: Plan and Create Reports. Learn how to use summary reports, copy system reports, plan and test when creating custom reports, and use Groups and Subtotals. Includes links to Step 10.",
      "datePublished": "2025-06-24",
      "keywords": [
        "reporting",
        "registrations",
        "custom reports",
        "summary reports",
        "Groups",
        "Subtotals"
      ],
      "topics": [
        "reporting",
        "registrations",
        "custom reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909144154135-Build-and-Manage-an-Event-Step-7",
      "slug": "build-and-manage-an-event-step-7",
      "title": "Build and Manage an Event - Step 7",
      "url": "/pages/build-and-manage-an-event-step-7.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909144154135-Build-and-Manage-an-Event-Step-7.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909144154135-Build-and-Manage-an-Event-Step-7",
      "description": "Step 7: Get Ready for Registrants includes a checklist for testing forms, websites, external links, registration monitoring, payment processing, attendee info in the Registrations tab, and training.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Build and Manage an Event",
        "Step 7: Get Ready for Registrants",
        "registrations",
        "websites"
      ],
      "topics": [
        "Certain",
        "Build and Manage an Event",
        "Step 7: Get Ready for Registrants"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909108496791-Build-and-Manage-an-Event-Step-6",
      "slug": "build-and-manage-an-event-step-6",
      "title": "Build and Manage an Event - Step 6",
      "url": "/pages/build-and-manage-an-event-step-6.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909108496791-Build-and-Manage-an-Event-Step-6.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909108496791-Build-and-Manage-an-Event-Step-6",
      "description": "Step 6: Create Marketing Elements for event registration marketing strategy. Includes links to Registration forms, the Certain Websites feature, and Certain Email Templates. Proceed to Step 7.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain Websites",
        "Certain Email Templates",
        "event registration",
        "registration forms"
      ],
      "topics": [
        "Certain Websites",
        "Certain Email Templates",
        "event registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30774641373463-Search-For-Websites",
      "slug": "search-for-websites",
      "title": "Search For Websites",
      "url": "/pages/search-for-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30774641373463-Search-For-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774641373463-Search-For-Websites",
      "description": "Search For Websites instructions for Certain. Specify search criteria across events and accounts, then submit to view results and edit records.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Search For Websites",
        "Certain",
        "Website Search",
        "Website ID for URL"
      ],
      "topics": [
        "Search For Websites",
        "Certain",
        "Website Search"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30774220507287-Certain-Support",
      "slug": "certain-support-2",
      "title": "Certain Support",
      "url": "/pages/certain-support-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30774220507287-Certain-Support.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30774220507287-Certain-Support",
      "description": "Instructions for accessing the Certain Support Site. The page lists Knowledge Base, Certain Academy, Developer Space, and Contact Us options for support questions.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain Support",
        "Knowledge Base",
        "Developer Space",
        "Customer Support team"
      ],
      "topics": [
        "Certain Support",
        "Knowledge Base",
        "Developer Space"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760330428183-Registration-Groups-Quick-Guide",
      "slug": "registration-groups-quick-guide",
      "title": "Registration Groups – Quick Guide",
      "url": "/pages/registration-groups-quick-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760330428183-Registration-Groups-Quick-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760330428183-Registration-Groups-Quick-Guide",
      "description": "Registration Groups – Quick Guide describes how to enable the Registration Groups sub-module (of the Event Module) via Configure > Options > Functional Areas Needed by This Event and use the illustrat",
      "datePublished": "2026-06-24",
      "keywords": [
        "Registration Groups",
        "Quick Guide",
        "Event Module"
      ],
      "topics": [
        "Registration Groups",
        "Quick Guide",
        "Event Module"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760305313559-Import-Groups",
      "slug": "import-groups",
      "title": "Import (Groups)",
      "url": "/pages/import-groups.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760305313559-Import-Groups.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760305313559-Import-Groups",
      "description": "Import (Groups) describes how to import event groups from a CSV file. It covers the three steps: Prepare an Import File, Import Your Data, and After the Import is Complete.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Import (Groups)",
        "CSV file",
        "Group Import Wizard"
      ],
      "topics": [
        "Import (Groups)",
        "CSV file",
        "Group Import Wizard"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535625835159",
      "slug": "email-a-group-of-registrations-2",
      "title": "Email a group of registrations",
      "url": "/pages/email-a-group-of-registrations-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535625835159.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535625835159",
      "description": "Steps to email a group of registrations by selecting registrants, choosing an email template, composing the email message, previewing it, and sending it with options like CC, BCC, attachments, and iti",
      "datePublished": "2025-06-24",
      "keywords": [
        "email",
        "registrations",
        "email template",
        "CC",
        "BCC"
      ],
      "topics": [
        "email",
        "registrations",
        "email template"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535575281943-Uploading-an-Email-Attachment",
      "slug": "uploading-an-email-attachment",
      "title": "Uploading an Email Attachment",
      "url": "/pages/uploading-an-email-attachment.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535575281943-Uploading-an-Email-Attachment.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535575281943-Uploading-an-Email-Attachment",
      "description": "The Email Attachment screen enables you to upload a file to attach to an email, including how to enter a file path and how Certain handles duplicate file names.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Email Attachment",
        "Browse button",
        "Upload button"
      ],
      "topics": [
        "Certain",
        "Email Attachment",
        "Browse button"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30535423396631-Digital-Events-Email-Templates",
      "slug": "digital-events-email-templates",
      "title": "Digital Events Email Templates",
      "url": "/pages/digital-events-email-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30535423396631-Digital-Events-Email-Templates.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30535423396631-Digital-Events-Email-Templates",
      "description": "Email template for the email sent automatically every hour to all new registrants for a digital event. Available only if the Digital Events module is enabled for the event.",
      "datePublished": "2026-09-12",
      "keywords": [
        "Digital Events",
        "email template",
        "digital event"
      ],
      "topics": [
        "Digital Events",
        "email template",
        "digital event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522423394199-Speaker-and-Session-Management-User-Guide",
      "slug": "speaker-and-session-management-user-guide-2",
      "title": "Speaker and Session Management User Guide",
      "url": "/pages/speaker-and-session-management-user-guide-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522423394199-Speaker-and-Session-Management-User-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522423394199-Speaker-and-Session-Management-User-Guide",
      "description": "Speaker and Session Management User Guide is an illustrated PDF that describes how to manage Sessions and Speakers in an event, and notes that the Speaker and Session Management Module must be enabled",
      "datePublished": "2025-06-24",
      "keywords": [
        "Speaker and Session Management User Guide",
        "Sessions",
        "Speakers",
        "Speaker and Session Management Module",
        "Plan > Configure > Options"
      ],
      "topics": [
        "Speaker and Session Management User Guide",
        "Sessions",
        "Speakers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522400644375-Introduction-to-Speaker-and-Session-Management-PDF",
      "slug": "introduction-to-speaker-and-session-management-pdf",
      "title": "Introduction to Speaker and Session Management (PDF)",
      "url": "/pages/introduction-to-speaker-and-session-management-pdf.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522400644375-Introduction-to-Speaker-and-Session-Management-PDF.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522400644375-Introduction-to-Speaker-and-Session-Management-PDF",
      "description": "Concise overview of the Speaker and Session Management module presented as a linked PDF within the Certain Help Center, including access instructions to open, save, or print.",
      "datePublished": "",
      "keywords": [
        "Speaker and Session Management",
        "PDF",
        "Help Center",
        "access instructions",
        "module overview",
        "related articles"
      ],
      "topics": [
        "Speaker and Session Management",
        "PDF",
        "Help Center"
      ],
      "language": "{en}"
    },
    {
      "id": "442hc_en-us_articles_30522374824983-Speakers-Report",
      "slug": "speakers-report",
      "title": "Speakers Report",
      "url": "/pages/speakers-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522374824983-Speakers-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522374824983-Speakers-Report",
      "description": "Speakers Report is a detailed list of all speakers assigned to the event, showing information set up in Manage > Speakers and Sessions > Speakers. It can be exported to Excel.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Speakers Report",
        "Speaker and Session Management",
        "Excel export"
      ],
      "topics": [
        "Speakers Report",
        "Speaker and Session Management",
        "Excel export"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517842153111-Check-In-PDF-Guides",
      "slug": "pdf-document-26",
      "title": "PDF Document",
      "url": "/pages/pdf-document-26.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517842153111-Check-In-PDF-Guides.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517842153111-Check-In-PDF-Guides",
      "description": "",
      "datePublished": "",
      "keywords": [],
      "topics": [],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517825655191-Check-In-Alert-Configuration",
      "slug": "check-in-alert-configuration",
      "title": "Check-In: Alert Configuration",
      "url": "/pages/check-in-alert-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517825655191-Check-In-Alert-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517825655191-Check-In-Alert-Configuration",
      "description": "Certain Check-In allows configuring VIP alerts when selected attendees check in, including Basic Configuration, Triggers (Organizations, Attendee Types, Attendees), and Contacts.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain Check-In",
        "Check-In",
        "VIP Alert",
        "SMS alerts",
        "Alert Configuration"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In",
        "VIP Alert"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517801175575-Check-In-Create-VIP-Alert-wizard",
      "slug": "check-in-create-vip-alert-wizard",
      "title": "Check-In: Create VIP Alert (wizard)",
      "url": "/pages/check-in-create-vip-alert-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517801175575-Check-In-Create-VIP-Alert-wizard.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517801175575-Check-In-Create-VIP-Alert-wizard",
      "description": "Create VIP Alert (wizard) in Certain Check-In by selecting Organizations and/or Attendee Types, then choosing specific attendees and contacts.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain Check-In",
        "VIP alert",
        "check-in alerts",
        "wizard",
        "Attendee Types"
      ],
      "topics": [
        "Certain Check-In",
        "VIP alert",
        "check-in alerts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517772211991-Check-In-Insights",
      "slug": "check-in-insights",
      "title": "Check-In Insights",
      "url": "/pages/check-in-insights.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517772211991-Check-In-Insights.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517772211991-Check-In-Insights",
      "description": "Check-In Insights page describing the Dashboard graphs for check-ins, including Filter options, Check-Ins Over Time, Check-Ins by Attendee Type, and Questions Analytics.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Check-In Insights",
        "Dashboard",
        "check-ins",
        "Questions Analytics"
      ],
      "topics": [
        "Check-In Insights",
        "Dashboard",
        "check-ins"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517740524695-Check-In-Profile-Configuration",
      "slug": "check-in-profile-configuration",
      "title": "Check-In: Profile Configuration",
      "url": "/pages/check-in-profile-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517740524695-Check-In-Profile-Configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517740524695-Check-In-Profile-Configuration",
      "description": "On this page you select the profile fields to be used in the Certain Check-In app. You can add or remove additional profile fields and manage their sequence and labels.",
      "datePublished": "2025-01-01",
      "keywords": [
        "Certain Check-In",
        "Check-In",
        "Profile Configuration"
      ],
      "topics": [
        "Certain Check-In",
        "Check-In",
        "Profile Configuration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517657779991-EXPORT",
      "slug": "export",
      "title": "EXPORT",
      "url": "/pages/export.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517657779991-EXPORT.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517657779991-EXPORT",
      "description": "Defines how to set up Mass Actions for report exports and explains two ways to export reports from results windows or automatically via Display Format.",
      "datePublished": "2026-06-24",
      "keywords": [
        "EXPORT",
        "Mass Actions",
        "Report Export Actions",
        "Results Window (Formatted HTML)"
      ],
      "topics": [
        "EXPORT",
        "Mass Actions",
        "Report Export Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517636673175-User-Defined-Column-Details-Event-Reports",
      "slug": "user-defined-column-details-event-reports",
      "title": "User-Defined Column Details (Event Reports)",
      "url": "/pages/user-defined-column-details-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517636673175-User-Defined-Column-Details-Event-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517636673175-User-Defined-Column-Details-Event-Reports",
      "description": "On the User-Defined Column Details page for a report, you can create up to 20 user-defined columns, including first non-blank value columns and combined columns.",
      "datePublished": "2026-06-24",
      "keywords": [
        "User-Defined Column Details",
        "Event Reports",
        "report columns",
        "user-defined column",
        "Certain"
      ],
      "topics": [
        "User-Defined Column Details",
        "Event Reports",
        "report columns"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517629981975-PAGE-Custom-Report-Header-and-Footer",
      "slug": "page-custom-report-header-and-footer",
      "title": "PAGE (Custom Report Header and Footer)",
      "url": "/pages/page-custom-report-header-and-footer.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517629981975-PAGE-Custom-Report-Header-and-Footer.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517629981975-PAGE-Custom-Report-Header-and-Footer",
      "description": "Learn how to customize PAGE (Custom Report Header and Footer) for custom reports in Printable HTML, Acrobat® PDF, Printable Excel®, and Excel® Spreadsheet, using the HTML Editor.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Custom Report Header and Footer",
        "HTML Editor",
        "Acrobat® PDF",
        "Printable Excel®",
        "Excel® Spreadsheet"
      ],
      "topics": [
        "Custom Report Header and Footer",
        "HTML Editor",
        "Acrobat® PDF"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517613535255-Choose-Report-Filters",
      "slug": "choose-report-filters",
      "title": "Choose Report Filters",
      "url": "/pages/choose-report-filters.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517613535255-Choose-Report-Filters.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517613535255-Choose-Report-Filters",
      "description": "Instructions for creating Date Filters, Standard Filters, Drill-Down Filters, and Advanced Filters in Certain reports, including how to view filtered results.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Choose Report Filters",
        "Report Filters",
        "Date Filters",
        "Standard Filters",
        "Drill-Down Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Choose Report Filters",
        "Report Filters",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517582664727-Agenda-Item-Quantities",
      "slug": "agenda-item-quantities",
      "title": "Agenda Item Quantities",
      "url": "/pages/agenda-item-quantities.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517582664727-Agenda-Item-Quantities.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517582664727-Agenda-Item-Quantities",
      "description": "Agenda Item Quantities settings: choose Quantity or Quantity Label, and configure labels for Quantity = 0, = 1, = 2, and > 2 for the report “Registrations with Agenda Items and Questions”.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Agenda Item Quantities",
        "Quantity",
        "Quantity Label",
        "registrations",
        "agenda items"
      ],
      "topics": [
        "Agenda Item Quantities",
        "Quantity",
        "Quantity Label"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517525782807-GDPR-Data-Subject-Requests-PDF-Guide",
      "slug": "gdpr-data-subject-requests-pdf-guide",
      "title": "GDPR Data Subject Requests; PDF Guide",
      "url": "/pages/gdpr-data-subject-requests-pdf-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517525782807-GDPR-Data-Subject-Requests-PDF-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517525782807-GDPR-Data-Subject-Requests-PDF-Guide",
      "description": "Help-center article that links to an illustrated PDF guide for GDPR data subject requests, covering View, Edit, and Delete (forget me) requests.",
      "datePublished": "",
      "keywords": [
        "GDPR",
        "data subject",
        "View requests",
        "Edit requests",
        "Delete (forget me) requests"
      ],
      "topics": [
        "GDPR",
        "data subject",
        "View requests"
      ],
      "language": "{en}"
    },
    {
      "id": "442hc_en-us_articles_30517474819223-Custom-Report-Header-and-Footer-Profile-Reports",
      "slug": "custom-report-header-and-footer-profile-reports",
      "title": "Custom Report Header and Footer (Profile Reports)",
      "url": "/pages/custom-report-header-and-footer-profile-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517474819223-Custom-Report-Header-and-Footer-Profile-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517474819223-Custom-Report-Header-and-Footer-Profile-Reports",
      "description": "The Specify Custom Report Header and Footer page enables adding custom headers and footers to Profile reports using the HTML Editor, with format notes for Printable HTML, Acrobat® PDF, Printable Excel",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profile reports",
        "custom header",
        "custom footer",
        "HTML Editor",
        "Printable HTML",
        "Acrobat® PDF",
        "Printable Excel®",
        "Excel® Spreadsheet"
      ],
      "topics": [
        "Profile reports",
        "custom header",
        "custom footer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517463475223-Choose-Report-Filters-Profiles",
      "slug": "choose-report-filters-profiles",
      "title": "Choose Report Filters (Profiles)",
      "url": "/pages/choose-report-filters-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517463475223-Choose-Report-Filters-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517463475223-Choose-Report-Filters-Profiles",
      "description": "Report Filters restrict the amount of data returned in a report using Date Filters or Advanced Filters, including how to create interval-based date filters and how to build operator-based advanced fil",
      "datePublished": "2025-06-24",
      "keywords": [
        "Report Filters",
        "Date Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Report Filters",
        "Date Filters",
        "Advanced Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517415398935-Pick-Report-Columns-Profiles",
      "slug": "pick-report-columns-profiles",
      "title": "Pick Report Columns (Profiles)",
      "url": "/pages/pick-report-columns-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517415398935-Pick-Report-Columns-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517415398935-Pick-Report-Columns-Profiles",
      "description": "Pick Report Columns (Profiles). Configure report column data fields and their order, set Sort Order, and customize report column headers using Customize Reports Columns.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Pick Report Columns (Profiles)",
        "Columns page",
        "Available Data Fields",
        "Selected Data Fields",
        "Sort Order",
        "Customize Reports Columns"
      ],
      "topics": [
        "Pick Report Columns (Profiles)",
        "Columns page",
        "Available Data Fields"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30506040227351-Choose-Report-Grouping",
      "slug": "choose-report-grouping",
      "title": "Choose Report Grouping",
      "url": "/pages/choose-report-grouping.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30506040227351-Choose-Report-Grouping.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30506040227351-Choose-Report-Grouping",
      "description": "Choose Report Grouping explains how the Groups tab organizes report data by summary groups for printable formats like Printable HTML, Acrobat® PDF, and Printable Excel®, including Sort order and Group",
      "datePublished": "2026-06-24",
      "keywords": [
        "Choose Report Grouping",
        "Groups tab",
        "Printable HTML",
        "Acrobat PDF",
        "Printable Excel"
      ],
      "topics": [
        "Choose Report Grouping",
        "Groups tab",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30506037632279-Pick-Report-Columns-Data-Fields-Supplier-Reports",
      "slug": "pick-report-columns-data-fields-supplier-reports",
      "title": "Pick Report Columns (Data Fields) [Supplier Reports]",
      "url": "/pages/pick-report-columns-data-fields-supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30506037632279-Pick-Report-Columns-Data-Fields-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30506037632279-Pick-Report-Columns-Data-Fields-Supplier-Reports",
      "description": "Instructions for specifying report columns in [Supplier Reports], including selecting and re-ordering Available Data Fields, setting Sort Order, and customizing report column headers in Customize Repo",
      "datePublished": "2026-06-24",
      "keywords": [
        "Supplier Reports",
        "Pick Report Columns (Data Fields)",
        "Sort Order",
        "Customize Reports Columns"
      ],
      "topics": [
        "Supplier Reports",
        "Pick Report Columns (Data Fields)",
        "Sort Order"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30506020594839-Choose-Report-Filters-Suppliers",
      "slug": "choose-report-filters-suppliers",
      "title": "Choose Report Filters (Suppliers)",
      "url": "/pages/choose-report-filters-suppliers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30506020594839-Choose-Report-Filters-Suppliers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30506020594839-Choose-Report-Filters-Suppliers",
      "description": "Learn how to use report filters for Supplier Reports. This page explains Date Filters and Advanced Filters, including operator meanings and how to join multiple filters.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Choose Report Filters",
        "Supplier Reports",
        "Date Filters",
        "Advanced Filters"
      ],
      "topics": [
        "Choose Report Filters",
        "Supplier Reports",
        "Date Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505998400535-Select-Report-Subtotals",
      "slug": "select-report-subtotals",
      "title": "Select Report Subtotals",
      "url": "/pages/select-report-subtotals.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505998400535-Select-Report-Subtotals.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505998400535-Select-Report-Subtotals",
      "description": "This help page explains how subtotals display on printable report formats like Acrobat® PDF and Printable HTML. It covers showing sums, maximums, minimums, averages, and record totals per group.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Select Report Subtotals",
        "Acrobat PDF",
        "Printable HTML",
        "subtotals",
        "Registration reports",
        "Registration Agenda report"
      ],
      "topics": [
        "Select Report Subtotals",
        "Acrobat PDF",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505994092951-Display-Options-Supplier-Reports",
      "slug": "display-options-supplier-reports",
      "title": "Display Options (Supplier Reports)",
      "url": "/pages/display-options-supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505994092951-Display-Options-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505994092951-Display-Options-Supplier-Reports",
      "description": "Here you define a Supplier Report's display and print settings, including Display Format, Report Format, Data Format, and Print Settings options such as Export to PDF and grid lines.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Supplier Reports",
        "Display Options",
        "Export to PDF",
        "Print Settings"
      ],
      "topics": [
        "Supplier Reports",
        "Display Options",
        "Export to PDF"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30505951873047-Specify-Custom-Report-Header-and-Footer-Supplier-Reports",
      "slug": "specify-custom-report-header-and-footer-supplier-reports",
      "title": "Specify Custom Report Header and Footer (Supplier Reports)",
      "url": "/pages/specify-custom-report-header-and-footer-supplier-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30505951873047-Specify-Custom-Report-Header-and-Footer-Supplier-Reports.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505951873047-Specify-Custom-Report-Header-and-Footer-Supplier-Reports",
      "description": "Use this page to add a custom header and footer to your supplier report. Format the header and footer using the HTML Editor on this page, with notes for Printable HTML, Acrobat® PDF, Printable Excel®,",
      "datePublished": "2026-06-24",
      "keywords": [
        "Supplier Reports",
        "HTML Editor",
        "Printable HTML",
        "Acrobat® PDF",
        "Printable Excel®",
        "Excel® Spreadsheet"
      ],
      "topics": [
        "Supplier Reports",
        "HTML Editor",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521092827031",
      "slug": "email-attendee",
      "title": "Email (Attendee)",
      "url": "/pages/email-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521092827031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521092827031",
      "description": "Email (Attendee) instructions for sending an email to a selected registrant, including Select Email Template, Email Message fields, Previewing the Email, and Sending the Email.",
      "datePublished": "2025-01-01",
      "keywords": [
        "Email (Attendee)",
        "selected registrant",
        "Email Message",
        "Preview",
        "Send Email NOW"
      ],
      "topics": [
        "Email (Attendee)",
        "selected registrant",
        "Email Message"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518303326359",
      "slug": "query-find-registrations",
      "title": "Query (Find) Registrations",
      "url": "/pages/query-find-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518303326359.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518303326359",
      "description": "The Query Registrations page enables you to quickly find one or more registrants using detailed searches, including Filters, Standard Filters, and Date Filters.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Query Registrations",
        "Filters",
        "Standard Filters",
        "Date Filters"
      ],
      "topics": [
        "Query Registrations",
        "Filters",
        "Standard Filters"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047273293-Scheduling-and-Publishing-Sessions",
      "slug": "scheduling-and-publishing-sessions",
      "title": "Scheduling and Publishing Sessions",
      "url": "/pages/scheduling-and-publishing-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047273293-Scheduling-and-Publishing-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047273293-Scheduling-and-Publishing-Sessions",
      "description": "Sessions can have multiple statuses during the Event lifecycle. Learn how to schedule sessions using the Scheduler and how to use Mass Actions to change Session Status, Track, Types, Levels, Tags, Ove",
      "datePublished": "2025-06-24",
      "keywords": [
        "Scheduling and Publishing Sessions",
        "Session Scheduler",
        "Mass Actions",
        "Session Status"
      ],
      "topics": [
        "Scheduling and Publishing Sessions",
        "Session Scheduler",
        "Mass Actions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046630414-Session-Tracks-Uses-and-Workflow",
      "slug": "session-tracks-uses-and-workflow",
      "title": "Session Tracks - Uses and Workflow",
      "url": "/pages/session-tracks-uses-and-workflow.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046630414-Session-Tracks-Uses-and-Workflow.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046630414-Session-Tracks-Uses-and-Workflow",
      "description": "Session Tracks group sessions by theme or topic. The article explains how Attendees filter sessions and how Reviewers are assigned to multiple Tracks.",
      "datePublished": "",
      "keywords": [
        "Session Tracks",
        "event sessions",
        "Reviewer Portal"
      ],
      "topics": [
        "Session Tracks",
        "event sessions",
        "Reviewer Portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047629554-Speaker-Portal-Page-Logic",
      "slug": "speaker-portal-page-logic",
      "title": "Speaker Portal Page Logic",
      "url": "/pages/speaker-portal-page-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047629554-Speaker-Portal-Page-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047629554-Speaker-Portal-Page-Logic",
      "description": "Speaker Portal Page Logic explains Display Logic for the Speaker, My Information, and My Sessions pages, plus steps for adding a Conditional Section.",
      "datePublished": "",
      "keywords": [
        "Speaker Portal Page Logic",
        "Display Logic",
        "Conditional Section"
      ],
      "topics": [
        "Speaker Portal Page Logic",
        "Display Logic",
        "Conditional Section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047284233-Controling-Which-Sessions-Display-on-the-Session-Catalog",
      "slug": "controling-which-sessions-display-on-the-session-catalog",
      "title": "Controling Which Sessions Display on the Session Catalog",
      "url": "/pages/controling-which-sessions-display-on-the-session-catalog.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047284233-Controling-Which-Sessions-Display-on-the-Session-Catalog.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047284233-Controling-Which-Sessions-Display-on-the-Session-Catalog",
      "description": "This support article explains how the Session Catalog controls which sessions appear in session filters, including Highlighted, Promoted, and General display settings.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Session Catalog",
        "Highlighted sessions",
        "Promoted sessions",
        "Default Filters"
      ],
      "topics": [
        "Session Catalog",
        "Highlighted sessions",
        "Promoted sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047284133-Magazine-Promoted-and-General-Styles-for-Speaker-and-Session-Catalogs",
      "slug": "magazine-promoted-and-general-styles-for-speaker-and-session",
      "title": "Magazine, Promoted, and General Styles for Speaker and Session Catalogs",
      "url": "/pages/magazine-promoted-and-general-styles-for-speaker-and-session.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047284133-Magazine-Promoted-and-General-Styles-for-Speaker-and-Session-Catalogs.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047284133-Magazine-Promoted-and-General-Styles-for-Speaker-and-Session-Catalogs",
      "description": "The Session and Speaker Catalogs have 3 main display styles: Magazine, Promoted, and General. Select the style under Define Layout > Session Display.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Session Catalog",
        "Speaker Catalog",
        "Magazine",
        "Promoted",
        "General",
        "Define Layout"
      ],
      "topics": [
        "Session Catalog",
        "Speaker Catalog",
        "Magazine"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047284053-Adding-Catalogs-Syncing-Sessions-and-Speakers-in-the-Catalog-List",
      "slug": "adding-catalogs-syncing-sessions-and-speakers-in-the-catalog",
      "title": "Adding Catalogs, Syncing Sessions and Speakers in the Catalog List",
      "url": "/pages/adding-catalogs-syncing-sessions-and-speakers-in-the-catalog.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047284053-Adding-Catalogs-Syncing-Sessions-and-Speakers-in-the-Catalog-List.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047284053-Adding-Catalogs-Syncing-Sessions-and-Speakers-in-the-Catalog-List",
      "description": "Multiple Catalogs (Session and Speaker) can be created for a single event. The article explains where to find Catalog List, how Sync for Sessions and Speakers ensures updated data, and how to add and ",
      "datePublished": "2026-06-24",
      "keywords": [
        "Catalog List",
        "Sessions",
        "Speakers",
        "Sync"
      ],
      "topics": [
        "Catalog List",
        "Sessions",
        "Speakers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282353-Approvals-and-Recommendations",
      "slug": "approvals-and-recommendations",
      "title": "Approvals and Recommendations",
      "url": "/pages/approvals-and-recommendations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282353-Approvals-and-Recommendations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282353-Approvals-and-Recommendations",
      "description": "Session Reviewers can create tier-based session recommendations. The article explains how to create a recommendation using Manage > Speakers and Sessions > Session Reviews > Tiers settings.",
      "datePublished": "",
      "keywords": [
        "session reviews",
        "recommendations",
        "Qualified",
        "Custom Field"
      ],
      "topics": [
        "session reviews",
        "recommendations",
        "Qualified"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282273-Setting-Up-Reviewers-Adding-Importing-Login",
      "slug": "setting-up-reviewers-adding-importing-3-years-ago",
      "title": "Setting Up Reviewers -- Adding/Importing/- 3 years ago",
      "url": "/pages/setting-up-reviewers-adding-importing-3-years-ago.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282273-Setting-Up-Reviewers-Adding-Importing-Login.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282273-Setting-Up-Reviewers-Adding-Importing-Login",
      "description": "Instructions for setting up Reviewers, including Creating a Reviewer, Importing Reviewers, and configuring Reviewer Email Templates with Append Tool and DDFs (Dynamic Data Fields).",
      "datePublished": "2023-06-24",
      "keywords": [
        "Reviewers",
        "Review Tier",
        "Session Tracks",
        "Reviewer Portal",
        "Reviewer Email Templates",
        "DDFs"
      ],
      "topics": [
        "Reviewers",
        "Review Tier",
        "Session Tracks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282213-My-Sessions-Layout",
      "slug": "my-sessions-layout",
      "title": "My Sessions Layout",
      "url": "/pages/my-sessions-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282213-My-Sessions-Layout.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282213-My-Sessions-Layout",
      "description": "Learn how to configure the My Sessions page in the Speaker Portal, including Read Only settings, page re-ordering, and editing the My Sessions session layout fields.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Speaker Portal",
        "My Sessions page",
        "session layout"
      ],
      "topics": [
        "Speaker Portal",
        "My Sessions page",
        "session layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047282133-Speaker-Portal-My-Information-Layout",
      "slug": "speaker-portal-my-information-layout",
      "title": "Speaker Portal My Information Layout",
      "url": "/pages/speaker-portal-my-information-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047282133-Speaker-Portal-My-Information-Layout.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047282133-Speaker-Portal-My-Information-Layout",
      "description": "The My Information page in the Speaker Portal is configured in Speaker Portal pages. It includes Read Only, drag-and-drop ordering, and renaming page titles.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Speaker Portal",
        "My Information page",
        "Speaker Portal Photo Dimensions"
      ],
      "topics": [
        "Speaker Portal",
        "My Information page",
        "Speaker Portal Photo Dimensions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047281813-Speaker-Portal-Access-Submit-a-Proposal-Sign-In",
      "slug": "speaker-portal-access-submit-a-proposal-sign-in",
      "title": "Speaker Portal Access: Submit a Proposal & Sign In",
      "url": "/pages/speaker-portal-access-submit-a-proposal-sign-in.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047281813-Speaker-Portal-Access-Submit-a-Proposal-Sign-In.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047281813-Speaker-Portal-Access-Submit-a-Proposal-Sign-In",
      "description": "Speaker Portal Access: Submit a Proposal & Sign In explains how proposal submission creates a Speaker profile and a Submitted session, and how Login Setup Settings and SSO options are configured for t",
      "datePublished": "2026-06-24",
      "keywords": [
        "Speaker Portal",
        "SSO",
        "Login Setup Settings",
        "Speaker profile",
        "Submitted session"
      ],
      "topics": [
        "Speaker Portal",
        "SSO",
        "Login Setup Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046632914-Catalog-Designing-the-Registrant-Login-Session-Experience",
      "slug": "catalog-designing-the-registrant-login-session-experience",
      "title": "Catalog - Designing the Registrant Login Session Experience",
      "url": "/pages/catalog-designing-the-registrant-login-session-experience.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046632914-Catalog-Designing-the-Registrant-Login-Session-Experience.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046632914-Catalog-Designing-the-Registrant-Login-Session-Experience",
      "description": "The Login area of the Session and Speaker Catalogs allows you to set design and options displayed, including Log In Screen, Sign-Up Form page link, and My Sessions view layout options.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Session Catalog",
        "Speaker Catalog",
        "Catalog List",
        "Log In Screen",
        "My Sessions"
      ],
      "topics": [
        "Session Catalog",
        "Speaker Catalog",
        "Catalog List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046631074-Reviewer-Portal-Page-Layout",
      "slug": "reviewer-portal-page-layout",
      "title": "Reviewer Portal Page Layout",
      "url": "/pages/reviewer-portal-page-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046631074-Reviewer-Portal-Page-Layout.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046631074-Reviewer-Portal-Page-Layout",
      "description": "Instructions for editing the Reviewer Portal Page Layout, including reviewer portal landing page options, reviewer profile layout fields, and session layout fields. SSO is available when enabled.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reviewer Portal",
        "SSO",
        "Speaker Portal",
        "Reviewer Portal Setup",
        "Pages tab"
      ],
      "topics": [
        "Reviewer Portal",
        "SSO",
        "Speaker Portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30208965170583-Session-Advisor-FAQ-s-Session-Catalog",
      "slug": "session-advisor-faq-s-session-catalog",
      "title": "Session Advisor FAQ's - Session Catalog",
      "url": "/pages/session-advisor-faq-s-session-catalog.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30208965170583-Session-Advisor-FAQ-s-Session-Catalog.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30208965170583-Session-Advisor-FAQ-s-Session-Catalog",
      "description": "Session Advisor AI FAQ covering what Session Advisor AI is, how it works, uniqueness, who it is designed for, integration into Session Catalogs, recommendation update frequency, accuracy, and attendee",
      "datePublished": "2026-06-24",
      "keywords": [
        "Session Advisor AI",
        "Session Catalog",
        "Certain Platform",
        "recommendations",
        "privacy policy"
      ],
      "topics": [
        "Session Advisor AI",
        "Session Catalog",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4495916486935-TouchPoint-Web-Home-Layout-Webinar",
      "slug": "touchpoint-web-home-layout-webinar",
      "title": "TouchPoint - Web Home Layout Webinar",
      "url": "/pages/touchpoint-web-home-layout-webinar.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4495916486935-TouchPoint-Web-Home-Layout-Webinar.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4495916486935-TouchPoint-Web-Home-Layout-Webinar",
      "description": "TouchPoint - Web Home Layout Webinar. Video duration: 29:54. Includes related articles and a comments section.",
      "datePublished": "",
      "keywords": [
        "TouchPoint",
        "Web Home Layout Webinar",
        "webinar",
        "TouchPoint Web Home Layout",
        "comments"
      ],
      "topics": [
        "TouchPoint",
        "Web Home Layout Webinar",
        "webinar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4411747841687-Touchpoint-Attendee-Engagement",
      "slug": "touchpoint-attendee-engagement",
      "title": "Touchpoint - Attendee Engagement",
      "url": "/pages/touchpoint-attendee-engagement.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4411747841687-Touchpoint-Attendee-Engagement.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4411747841687-Touchpoint-Attendee-Engagement",
      "description": "Watch a webinar recording on the Certain Mobile App - Touchpoint covering Engagement Topics including Activity feed, Badge Game, Live Polling and Survey.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "Engagement Topics",
        "Activity feed",
        "Badge Game",
        "Live Polling",
        "Survey"
      ],
      "topics": [
        "Touchpoint",
        "Engagement Topics",
        "Activity feed"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4409251948823-Touchpoint-Stream-Webinar",
      "slug": "touchpoint-stream-webinar",
      "title": "Touchpoint Stream Webinar",
      "url": "/pages/touchpoint-stream-webinar.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4409251948823-Touchpoint-Stream-Webinar.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4409251948823-Touchpoint-Stream-Webinar",
      "description": "Touchpoint Stream allows you to host interactive virtual and hybrid events, and bring your event experience, content and data into one flexible and easy-to-use platform.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint Stream",
        "interactive virtual events",
        "hybrid events",
        "webinar"
      ],
      "topics": [
        "Touchpoint Stream",
        "interactive virtual events",
        "hybrid events"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4403537253271-Touchpoint-Dashboard-Training-June-2021",
      "slug": "touchpoint-dashboard-training-june-2021",
      "title": "Touchpoint Dashboard Training - June 2021",
      "url": "/pages/touchpoint-dashboard-training-june-2021.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4403537253271-Touchpoint-Dashboard-Training-June-2021.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4403537253271-Touchpoint-Dashboard-Training-June-2021",
      "description": "Touchpoint Dashboard Training - June 2021 includes an agenda with App and Event (Gathering) Settings, App submission process, and Layout and Features.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "Dashboard Training",
        "Agenda",
        "Layout and Features"
      ],
      "topics": [
        "Touchpoint",
        "Dashboard Training",
        "Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_43059503883671-Touchpoint-Video-Onboarding-Guide",
      "slug": "touchpoint-video-onboarding-guide",
      "title": "Touchpoint Video Onboarding Guide",
      "url": "/pages/touchpoint-video-onboarding-guide.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_43059503883671-Touchpoint-Video-Onboarding-Guide.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/43059503883671-Touchpoint-Video-Onboarding-Guide",
      "description": "Touchpoint Video Onboarding Guide in Touchpoint Library. Short walkthroughs for app container setup, event setup, features, advanced learning, and support. Includes a submit a request link.",
      "datePublished": "2026-09-12",
      "keywords": [
        "Touchpoint",
        "Support Center",
        "Touchpoint Library"
      ],
      "topics": [
        "Touchpoint",
        "Support Center",
        "Touchpoint Library"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15066178750359-Touchpoint-Getting-Started",
      "slug": "touchpoint-getting-started",
      "title": "Touchpoint - Getting Started!",
      "url": "/pages/touchpoint-getting-started.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15066178750359-Touchpoint-Getting-Started.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/15066178750359-Touchpoint-Getting-Started",
      "description": "Touchpoint - Getting Started! includes Touchpoint Training modules: Getting Started, Organization Homepage, Manage Icon-Store Details & App Settings, Prepare to Publish, Event Homepage, Event Settings",
      "datePublished": "2026-05-22",
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        "Support Center"
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      "language": "en"
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      "url": "/pages/prepare-to-publish-required-items-for-app-submission.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_1500010241122-Prepare-to-Publish-Required-Items-for-App-Submission.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/1500010241122-Prepare-to-Publish-Required-Items-for-App-Submission",
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      ],
      "topics": [
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      "language": "en"
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      ],
      "topics": [
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        "Support Center",
        "Editing Your New Touchpoint App Settings"
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      "language": "en"
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      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/5746338408855-Certificates-And-Provisioning",
      "description": "Touchpoint creates certificates and provisioning profiles for publishing your app using your developer.apple.com account and iTunes Connect, or your IT department may create them.",
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      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_39988892661783-Troubleshooting-Unknown-Lead-Errors-in-Certain-Touchpoint-Lead-Scanning-and-QR-Code-Badge-Scanning.html",
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      "topics": [
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        "Lead Retrieval",
        "QR code matching"
      ],
      "language": "en"
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    {
      "id": "442hc_en-us_articles_360033675213-Marketing-Ideas",
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675213-Marketing-Ideas.html",
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      "description": "Marketing Ideas article about building a great event app with Touchpoint and marketing your app, including app store access, email announcements, printed mailings, and event-day promotion.",
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        "Marketing your app"
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      "topics": [
        "Touchpoint",
        "event app",
        "Marketing your app"
      ],
      "language": "en"
    },
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      "id": "442hc_en-us_articles_360033675013-App-Store-Submission",
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      "url": "/pages/app-store-submission.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675013-App-Store-Submission.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675013-App-Store-Submission",
      "description": "Touchpoint requirements for Apple App Store and Google Play Store submissions, including written requirements (iOS App Store Title, Android Play Store Title, Device Display Title, Keywords, Descriptio",
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        "Google Play Store",
        "iOS App Store Title",
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        "Application Icon"
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      "topics": [
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      "language": "en"
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      "title": "Login Options in Touchpoint",
      "url": "/pages/login-options-in-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674993-Login-Options.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674993-Login-Options",
      "description": "Login Options in Touchpoint for Touchpoint admins. Includes password rules, Planner-Created Password, Attendee-Created Passwords, Universal Password, Unlock Code, Self-Registration, and Open Access.",
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      "topics": [
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      "language": "en"
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      "url": "/pages/app-content-checklist.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674773-App-Content-Checklist.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674773-App-Content-Checklist",
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      ],
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      "language": "en"
    },
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      "slug": "process-timeline",
      "title": "Process Timeline",
      "url": "/pages/process-timeline.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033674673-Process-Timeline.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033674673-Process-Timeline",
      "description": "Best Practice Process for Client Success Event App Timeline/Checklist with sections for Strategic Planning, Configuration, Deployment, and Analytics.",
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      "topics": [
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        "Process Timeline",
        "Client Success"
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      "language": "en"
    },
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      "url": "/pages/developer-account-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134554-Developer-Account-Setup.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134554-Developer-Account-Setup",
      "description": "Apple Development Account Signup Process and Apple Developer Portal Access steps for creating an App Store Connect user, including invite details and access to Certificates, Identifiers & Profiles.",
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      "url": "/pages/web-homescreen-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4414421269399-Web-Homescreen-Layout.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4414421269399-Web-Homescreen-Layout",
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      "language": "en"
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      "title": "Launch Image",
      "url": "/pages/launch-image.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360040940954-Launch-Image.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360040940954-Launch-Image",
      "description": "Launch Image appears briefly when the app starts and after app re-boot. Upload a custom Launch Image sized 2048x2048 and set Background Color around Launch Image using the color picker.",
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      "topics": [
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        "App Icon",
        "Background Color around Launch Image"
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      "language": "en"
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      "url": "/pages/color-theming.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675493-Color-Theming.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675493-Color-Theming",
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      "topics": [
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      "language": "en"
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      "url": "/pages/ipad-homescreen-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675433-iPad-Homescreen-Layout.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675433-iPad-Homescreen-Layout",
      "description": "iPad Homescreen Layout explains panel types and panel settings for arranging a Touchpoint iPad home screen, including Featured Exhibitors Panel options.",
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        "Touchpoint"
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      "topics": [
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        "Panel Settings"
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      "language": "en"
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      "title": "Phone Homescreen Layout",
      "url": "/pages/phone-homescreen-layout.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675413-Phone-Homescreen-Layout.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675413-Phone-Homescreen-Layout",
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      "datePublished": "2024-06-24",
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        "panel widgets"
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        "panel widgets"
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      "language": "en"
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      "title": "Features & Menu",
      "url": "/pages/features-menu.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033134654-Features-Menu.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033134654-Features-Menu",
      "description": "Touchpoint Support Center article describing Side Slide Out Navigation, choosing app features, reordering navigation buttons, and selecting additional icons for repeated features.",
      "datePublished": "",
      "keywords": [
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      "topics": [
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        "Features & Menu",
        "Side Slide Out Navigation"
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      "language": "en"
    },
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      "title": "AI Event Assistant",
      "url": "/pages/ai-event-assistant.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_38964385642647-AI-Event-Assistant.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/38964385642647-AI-Event-Assistant",
      "description": "The Touchpoint AI powered Event Assistant lets attendees ask free-form natural language questions and receive real-time answers using your event’s Info feature with citations.",
      "datePublished": "",
      "keywords": [
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      "topics": [
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        "Info feature"
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      "language": "en"
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      "title": "Agenda Feature Settings and Management",
      "url": "/pages/agenda-feature-settings-and-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030551673-Agenda-Feature-Settings-and-Management.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030551673-Agenda-Feature-Settings-and-Management",
      "description": "Agenda Feature Settings and Management for the Touchpoint event app. It includes Allow Session Check-Ins, session check-out options, Section Headers, and Agenda list filters such as Dates, Columns, an",
      "datePublished": "2024-06-24",
      "keywords": [
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        "check-in",
        "Sub-Sessions",
        "Parent/Child Session Management"
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      "topics": [
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      "language": "en"
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    {
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      "slug": "activity-feed",
      "title": "Activity Feed",
      "url": "/pages/activity-feed.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360030544633-Activity-Feed.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360030544633-Activity-Feed",
      "description": "Attendees can post photos or discussion posts to the activity feed. Learn Activity Feed Feature Settings, Activity Feed Home Screen Panel Settings, and Activity Feed Moderation.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Moderation",
        "Event Design",
        "Phone Home Layout"
      ],
      "topics": [
        "Activity Feed",
        "Moderation",
        "Event Design"
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      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_21916500624023-Threaded-Messages",
      "slug": "threaded-messages",
      "title": "Threaded Messages",
      "url": "/pages/threaded-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_21916500624023-Threaded-Messages.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/21916500624023-Threaded-Messages",
      "description": "Instructions for Touchpoint “Threaded Messages” covering Group Messages and Scheduled Messages, including send options, session/group/participant-type filtering, and editing rules.",
      "datePublished": "2024-06-24",
      "keywords": [
        "Touchpoint",
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        "Scheduled Messages",
        "Group Messages"
      ],
      "topics": [
        "Touchpoint",
        "Threaded Messages",
        "Scheduled Messages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8771388646423-Global-Search-improvements-in-Certain-8-0",
      "slug": "global-search-improvements-in-certain-8-0",
      "title": "Global Search improvements in Certain 8.0",
      "url": "/pages/global-search-improvements-in-certain-8-0.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8771388646423-Global-Search-improvements-in-Certain-8-0.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8771388646423-Global-Search-improvements-in-Certain-8-0",
      "description": "Certain 8.0 global search improvements add multiple Filters and add new Registration and Event Results columns, including Event Name and Event Start Date.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain 8.0",
        "Global Search",
        "Certain Platform"
      ],
      "topics": [
        "Certain 8.0",
        "Global Search",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8566323087255-Event-Intelligence-Event-Registration-Chronicles",
      "slug": "event-intelligence-event-registration-chronicles",
      "title": "Event Intelligence - Event Registration Chronicles",
      "url": "/pages/event-intelligence-event-registration-chronicles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8566323087255-Event-Intelligence-Event-Registration-Chronicles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8566323087255-Event-Intelligence-Event-Registration-Chronicles",
      "description": "The Event Registration Chronicles dashboard helps analyze the pace of registrations of a series of events using the graph, filters (Event Name, number of registrations, Registration Target), and scree",
      "datePublished": "2023-01-01",
      "keywords": [
        "Event Registration Chronicles",
        "Event Intelligence",
        "Event Registration"
      ],
      "topics": [
        "Event Registration Chronicles",
        "Event Intelligence",
        "Event Registration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8566115359255-Event-Intelligence-Review-the-performance-of-multiple-events",
      "slug": "event-intelligence-review-the-performance-of-multiple-events",
      "title": "Event Intelligence - Review the performance of multiple events",
      "url": "/pages/event-intelligence-review-the-performance-of-multiple-events.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8566115359255-Event-Intelligence-Review-the-performance-of-multiple-events.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8566115359255-Event-Intelligence-Review-the-performance-of-multiple-events",
      "description": "Event Program Analysis dashboard. It reviews multiple events using Top Level Metrics, cost analysis, organization representation, stacked bar, dot chart, and top representation word cloud.",
      "datePublished": "2026-06-24",
      "keywords": [
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        "Event Program Analysis",
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        "Top Level Metrics",
        "Cost Analysis per Registration and Attendance"
      ],
      "topics": [
        "Event Intelligence",
        "Event Program Analysis",
        "custom dimensions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8409097846167-Event-Intelligence-Review-the-performance-of-a-single-event",
      "slug": "event-intelligence-review-the-performance-of-a-single-event",
      "title": "Event Intelligence - Review the performance of a single event",
      "url": "/pages/event-intelligence-review-the-performance-of-a-single-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8409097846167-Event-Intelligence-Review-the-performance-of-a-single-event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8409097846167-Event-Intelligence-Review-the-performance-of-a-single-event",
      "description": "The Performance Dashboard in Event Intelligence helps event teams review a single event’s registration and attendance success using the Single Event View. It covers registrations, demographics, sessio",
      "datePublished": "2026-06-24",
      "keywords": [
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        "registration performance",
        "attendance",
        "demographics",
        "sessions"
      ],
      "topics": [
        "Event Intelligence",
        "Performance Dashboard",
        "single event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8250075485847-Event-Intelligence-Key-Metrics",
      "slug": "event-intelligence-key-metrics",
      "title": "Event Intelligence - Key Metrics",
      "url": "/pages/event-intelligence-key-metrics.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8250075485847-Event-Intelligence-Key-Metrics.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8250075485847-Event-Intelligence-Key-Metrics",
      "description": "Event Intelligence - Key Metrics explains the Key Metrics dashboard sections, including Selected Events/Registration Goal indicator, Registrations, Attendance & Engagement metrics, bubble chart graph,",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Intelligence",
        "Key Metrics",
        "ROI"
      ],
      "topics": [
        "Event Intelligence",
        "Key Metrics",
        "ROI"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_5854669684631-The-Nine-Events-of-Email",
      "slug": "the-nine-events-of-email",
      "title": "The Nine Events of Email",
      "url": "/pages/the-nine-events-of-email.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5854669684631-The-Nine-Events-of-Email.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/5854669684631-The-Nine-Events-of-Email",
      "description": "SendGrid email events breakdown: Processed, Dropped, Deferred, Bounce, Delivered, Open, Click, Spam Report, and Unsubscribe, with tracking notes and related SendGrid links.",
      "datePublished": "2023-01-01",
      "keywords": [
        "SendGrid",
        "Event Webhooks",
        "email events",
        "processed",
        "delivered",
        "unsubscribed"
      ],
      "topics": [
        "SendGrid",
        "Event Webhooks",
        "email events"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_5853721711895-Email-Analytics-Email-Statuses-and-What-They-Mean",
      "slug": "email-analytics-email-statuses-and-what-they-mean",
      "title": "Email Analytics: Email Statuses and What They Mean",
      "url": "/pages/email-analytics-email-statuses-and-what-they-mean.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_5853721711895-Email-Analytics-Email-Statuses-and-What-They-Mean.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/5853721711895-Email-Analytics-Email-Statuses-and-What-They-Mean",
      "description": "Email Analytics article explaining email status events for SendGrid (Certain's 3rd Party Email Provider): Delivered, Bounce, Blocked, and Deferred.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Email Analytics",
        "SendGrid",
        "Delivered",
        "Bounce",
        "Blocked",
        "Deferred"
      ],
      "topics": [
        "Email Analytics",
        "SendGrid",
        "Delivered"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044530693-Removing-Attendees-from-Certain-Platform-when-the-Event-has-a-Touchpoint-Integration",
      "slug": "removing-attendees-from-certain-platform-when-the-event-has",
      "title": "Removing Attendees from Certain Platform when the Event has a Touchpoint Integration",
      "url": "/pages/removing-attendees-from-certain-platform-when-the-event-has.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044530693-Removing-Attendees-from-Certain-Platform-when-the-Event-has-a-Touchpoint-Integration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044530693-Removing-Attendees-from-Certain-Platform-when-the-Event-has-a-Touchpoint-Integration",
      "description": "If an attendee is deleted/removed in Certain Platform, the integration does NOT remove attendee(s) in Touchpoint. Change registration status not tagged with \"Touchpoint: Synced\", wait 5-10 minutes, ve",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain Platform",
        "Touchpoint integration",
        "attendee removal",
        "registration status",
        "\"Touchpoint: Synced\""
      ],
      "topics": [
        "Certain Platform",
        "Touchpoint integration",
        "attendee removal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360036781033-Updating-Speaker-Information-in-Touchpoint",
      "slug": "updating-speaker-information-in-touchpoint",
      "title": "Updating Speaker Information in Touchpoint",
      "url": "/pages/updating-speaker-information-in-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360036781033-Updating-Speaker-Information-in-Touchpoint.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360036781033-Updating-Speaker-Information-in-Touchpoint",
      "description": "Updating Speaker records in Touchpoint depends on whether the Speaker record was synced from Certain Platform or added directly in Touchpoint, and it uses bulk upload and spreadsheet workflows.",
      "datePublished": "2023-06-24",
      "keywords": [
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        "Speaker records",
        "Certain Platform",
        "Speakers spreadsheet",
        "bulk upload"
      ],
      "topics": [
        "Touchpoint",
        "Speaker records",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360036369953-Syncing-Registrants-to-Touchpoint-from-Platform",
      "slug": "syncing-registrants-to-touchpoint-from-platform",
      "title": "Syncing Registrants to Touchpoint from Platform",
      "url": "/pages/syncing-registrants-to-touchpoint-from-platform.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360036369953-Syncing-Registrants-to-Touchpoint-from-Platform.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360036369953-Syncing-Registrants-to-Touchpoint-from-Platform",
      "description": "In Certain Platform, add the \"Touchpoint: Synced\" tag to registration statuses so registrants sync to Touchpoint as attendees.",
      "datePublished": "2023-01-01",
      "keywords": [
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        "Certain Platform",
        "Touchpoint",
        "registration statuses",
        "sync"
      ],
      "topics": [
        "Touchpoint: Synced",
        "Certain Platform",
        "Touchpoint"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211670-Passing-Field-Information-to-a-Form-Via-the-URL",
      "slug": "passing-field-information-to-a-form-via-the-url",
      "title": "Passing Field Information to a Form Via the URL",
      "url": "/pages/passing-field-information-to-a-form-via-the-url.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211670-Passing-Field-Information-to-a-Form-Via-the-URL.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211670-Passing-Field-Information-to-a-Form-Via-the-URL",
      "description": "Passing field information to a Certain form via HTTP GET and HTTP POST. Includes examples of hyperlink name-value pairs, hidden fields, and URL ordering for &reg.",
      "datePublished": "2023-01-01",
      "keywords": [
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        "HTTP POST",
        "form",
        "hyperlink",
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      ],
      "topics": [
        "Certain",
        "HTTP GET",
        "HTTP POST"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_10901759065111-GDPR-Data-Subject-Requests-Guide",
      "slug": "gdpr-data-subject-requests-guide-2",
      "title": "GDPR Data Subject Requests Guide",
      "url": "/pages/gdpr-data-subject-requests-guide-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_10901759065111-GDPR-Data-Subject-Requests-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901759065111-GDPR-Data-Subject-Requests-Guide",
      "description": "Guide to responding to Data Subject Requests (DSRs) under the General Data Protection Regulation (GDPR) where the data is held in your Certain database. Includes “View”, “Edit”, and “Delete” (forget m",
      "datePublished": "2026-06-24",
      "keywords": [
        "GDPR Data Subject Requests Guide",
        "General Data Protection Regulation (GDPR)",
        "Data Subject Requests (DSRs)"
      ],
      "topics": [
        "GDPR Data Subject Requests Guide",
        "General Data Protection Regulation (GDPR)",
        "Data Subject Requests (DSRs)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901238575127-Certain-EventStream-Guide",
      "slug": "certain-eventstream-guide",
      "title": "Certain EventStream Guide",
      "url": "/pages/certain-eventstream-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901238575127-Certain-EventStream-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901238575127-Certain-EventStream-Guide",
      "description": "Certain EventStream – Quick Guide for installing and using Certain EventStream in Oracle Eloqua, including prerequisites, configuration, access groups, event creation, status page, and campaign elemen",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain EventStream",
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        "EventStream Feeder",
        "EventStream Decision"
      ],
      "topics": [
        "Certain EventStream",
        "Oracle Eloqua",
        "EventStream Feeder"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_37357634214295-How-to-edit-the-default-error-message-in-the-event",
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      "title": "How to edit the default error message in the event",
      "url": "/pages/how-to-edit-the-default-error-message-in-the-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_37357634214295-How-to-edit-the-default-error-message-in-the-event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/37357634214295-How-to-edit-the-default-error-message-in-the-event",
      "description": "How to edit the default error message in the event. Learn where default error messages are found on Plan > Form and review each customizable error message type and text.",
      "datePublished": "2026-09-09",
      "keywords": [
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        "Agenda Item error messages",
        "Session Timeout error messages"
      ],
      "topics": [
        "default error message",
        "Plan > Form",
        "Required fields settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_36221618141591-How-to-add-an-Event",
      "slug": "how-to-add-an-event",
      "title": "How to add an Event",
      "url": "/pages/how-to-add-an-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_36221618141591-How-to-add-an-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/36221618141591-How-to-add-an-Event",
      "description": "How to add an Event. Only Administrators and Event builders are allowed to create an event in an account. Includes steps and an Event Code directory warning.",
      "datePublished": "2026-09-06",
      "keywords": [
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        "Time Zone",
        "Status"
      ],
      "topics": [
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        "Event Name",
        "Event Code"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044624933-Duplicate-Profile-Usernames-And-Deleting-Profiles",
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      "title": "Duplicate Profile Usernames And Deleting Profiles",
      "url": "/pages/duplicate-profile-usernames-and-deleting-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044624933-Duplicate-Profile-Usernames-And-Deleting-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044624933-Duplicate-Profile-Usernames-And-Deleting-Profiles",
      "description": "Learn why duplicate usernames can create invalid profiles and how to mark registrations as \"Test\" registrations to avoid PIN errors in Certain workflow management.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Duplicate Profile Usernames",
        "Deleting Profiles",
        "Registrations",
        "Test Registrations",
        "PIN error"
      ],
      "topics": [
        "Duplicate Profile Usernames",
        "Deleting Profiles",
        "Registrations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044431953-Importing-Registrations",
      "slug": "importing-registrations",
      "title": "Importing Registrations",
      "url": "/pages/importing-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044431953-Importing-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044431953-Importing-Registrations",
      "description": "Instructions for importing and updating Registrations in Certain, including key field precedence, required fields guidance, and import wizard steps.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Importing Registrations",
        "Profile Unique ID",
        "External ID",
        "Username"
      ],
      "topics": [
        "Certain",
        "Importing Registrations",
        "Profile Unique ID"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043746873-Special-Characters-on-Content-Block-and-Display-Rules",
      "slug": "special-characters-on-content-block-and-display-rules",
      "title": "Special Characters on Content Block and Display Rules",
      "url": "/pages/special-characters-on-content-block-and-display-rules.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043746873-Special-Characters-on-Content-Block-and-Display-Rules.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043746873-Special-Characters-on-Content-Block-and-Display-Rules",
      "description": "Certain Platform guidance: avoid special characters in the Name field of Content Blocks and Display Rules, because special characters can cause a server error or Display Rules not to work on Email Tem",
      "datePublished": "2023-01-01",
      "keywords": [
        "Content Blocks",
        "Display Rules",
        "Certain Platform",
        "Email Templates",
        "server error",
        "special characters"
      ],
      "topics": [
        "Content Blocks",
        "Display Rules",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043233214-Creating-a-Registration-Profile-in-an-Event-for-Existing-Speakers",
      "slug": "creating-a-registration-profile-in-an-event-for-existing-spe",
      "title": "Creating a Registration Profile in an Event for Existing Speakers",
      "url": "/pages/creating-a-registration-profile-in-an-event-for-existing-spe.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043233214-Creating-a-Registration-Profile-in-an-Event-for-Existing-Speakers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043233214-Creating-a-Registration-Profile-in-an-Event-for-Existing-Speakers",
      "description": "Steps for creating a Registration Profile in an Event for Existing Speakers, including creating a registration using a Form and creating registrations NOT using a Form.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Registration Profile",
        "Existing Speakers",
        "Manage",
        "Speakers and Sessions",
        "Reg Code"
      ],
      "topics": [
        "Registration Profile",
        "Existing Speakers",
        "Manage"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_34170239780631-Session-Blocks",
      "slug": "session-blocks",
      "title": "Session Blocks",
      "url": "/pages/session-blocks.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_34170239780631-Session-Blocks.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/34170239780631-Session-Blocks",
      "description": "Session Blocks give flexibility for displaying registered and waitlisted sessions in confirmation and reminder emails, by selecting session types/statuses, choosing a session template, and linking via",
      "datePublished": "2025-07-28",
      "keywords": [
        "Session Blocks",
        "Display Rule",
        "event registrants",
        "confirmation emails",
        "reminder emails"
      ],
      "topics": [
        "Session Blocks",
        "Display Rule",
        "event registrants"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_33315336341015-Required-Fields-Messages",
      "slug": "required-fields-messages-2",
      "title": "Required Fields Messages",
      "url": "/pages/required-fields-messages-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_33315336341015-Required-Fields-Messages.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/33315336341015-Required-Fields-Messages",
      "description": "Required Fields Messages lists Message Labels and Default Values for validation text such as Field error message, Invalid message, Not email, and Profile Picture.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Required Fields Messages",
        "Message Labels",
        "Default Values",
        "Field error message",
        "Invalid message",
        "Not email",
        "Profile Picture"
      ],
      "topics": [
        "Required Fields Messages",
        "Message Labels",
        "Default Values"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32785369971095",
      "slug": "sel-and-web-options-2",
      "title": "Sel? and Web? options",
      "url": "/pages/sel-and-web-options-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32785369971095.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32785369971095",
      "description": "Warning about using Sel? and Web? options for Agenda Item Questions and their impact on agenda items and registrations.",
      "datePublished": "2026-04-14",
      "keywords": [
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        "Web? options",
        "Agenda Item Questions",
        "Event Setup",
        "Registrations",
        "Help Center"
      ],
      "topics": [
        "Sel? options",
        "Web? options",
        "Agenda Item Questions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_32062963730711-Update-Full-Capacity-Inventory-Messages",
      "slug": "update-full-capacity-inventory-messages",
      "title": "Update Full Capacity/Inventory Messages",
      "url": "/pages/update-full-capacity-inventory-messages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_32062963730711-Update-Full-Capacity-Inventory-Messages.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/32062963730711-Update-Full-Capacity-Inventory-Messages",
      "description": "Update Full Capacity/Inventory Messages by changing Sessions labels in Plan > Form > Session > Session Display Options > Add/Remove Button Labels and Agenda Items messages in Plan > Forms > Setup > Ag",
      "datePublished": "2025-11-24",
      "keywords": [
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        "Sessions",
        "Agenda Items"
      ],
      "topics": [
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        "Sessions",
        "Agenda Items"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8524722206743-New-Report-Updates-in-8-0",
      "slug": "new-report-updates-in-8-0",
      "title": "New Report Updates in 8.0",
      "url": "/pages/new-report-updates-in-8-0.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8524722206743-New-Report-Updates-in-8-0.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8524722206743-New-Report-Updates-in-8-0",
      "description": "Certain 8.0 improvements to the Event Reports area, including Report List search, Report Type descriptions and examples, grouped Available Data Fields for Columns, and Advanced Options (Groups, Subtot",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain 8.0",
        "Event Reports",
        "Report List",
        "Report Types",
        "Advanced Options"
      ],
      "topics": [
        "Certain 8.0",
        "Event Reports",
        "Report List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_37389844221207-Pay-gov-Response-4054",
      "slug": "pay-gov-response-4054",
      "title": "Pay.gov - Response 4054",
      "url": "/pages/pay-gov-response-4054.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_37389844221207-Pay-gov-Response-4054.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/37389844221207-Pay-gov-Response-4054",
      "description": "Pay.gov Response 4054 is a data validation error. The response can mean the provided account number is invalid or unacceptable based on Pay.gov rules.",
      "datePublished": "2026-07-01",
      "keywords": [
        "Pay.gov",
        "Response 4054",
        "data validation error"
      ],
      "topics": [
        "Pay.gov",
        "Response 4054",
        "data validation error"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360054055053-Mass-Action-Report-Error",
      "slug": "mass-action-report-error",
      "title": "Mass Action Report Error",
      "url": "/pages/mass-action-report-error.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360054055053-Mass-Action-Report-Error.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360054055053-Mass-Action-Report-Error",
      "description": "Mass Action Report Error help page. Includes the error message “The mass action is currently being run in another active request”, the cause, and the solution.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Mass Action Report Error",
        "error message",
        "progress bar"
      ],
      "topics": [
        "Mass Action Report Error",
        "error message",
        "progress bar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047356734-Custom-Display-Fields",
      "slug": "custom-display-fields",
      "title": "Custom Display Fields",
      "url": "/pages/custom-display-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047356734-Custom-Display-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047356734-Custom-Display-Fields",
      "description": "Custom Display Fields are located under Account Settings > Management > Display Fields, where administrators create display fields that appear in Plan > Content Display > Display fields for event conf",
      "datePublished": "2025-06-10",
      "keywords": [
        "Custom Display Fields",
        "Display fields",
        "Dynamic Data field",
        "Plan > Content Display > Display fields"
      ],
      "topics": [
        "Custom Display Fields",
        "Display fields",
        "Dynamic Data field"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360044112814-Incomplete-Registrants-And-Cancellation-Fees",
      "slug": "incomplete-registrants-and-cancellation-fees",
      "title": "Incomplete Registrants And Cancellation Fees",
      "url": "/pages/incomplete-registrants-and-cancellation-fees.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360044112814-Incomplete-Registrants-And-Cancellation-Fees.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360044112814-Incomplete-Registrants-And-Cancellation-Fees",
      "description": "Cancellation fees are not assigned if a Registration is incomplete. The article explains how to check the Registrant Profile *Complete* property and review the *Attendee Type* for *Cancelled*.",
      "datePublished": "2022-01-01",
      "keywords": [
        "cancellation fees",
        "Registrants",
        "Registration Status",
        "Complete",
        "Attendee Type",
        "Registrant's Profile"
      ],
      "topics": [
        "cancellation fees",
        "Registrants",
        "Registration Status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043734193-Partial-Refunds",
      "slug": "partial-refunds",
      "title": "Partial Refunds",
      "url": "/pages/partial-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043734193-Partial-Refunds.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043734193-Partial-Refunds",
      "description": "Partial Refunds instructions, including when a partial refund is necessary and the steps to process a refund back to a credit card.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Partial Refunds",
        "Registration",
        "Financials",
        "Credit Card"
      ],
      "topics": [
        "Partial Refunds",
        "Registration",
        "Financials"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043387333-Deactivating-a-User-From-An-Account",
      "slug": "deactivating-a-user-from-an-account",
      "title": "Deactivating a User From An Account",
      "url": "/pages/deactivating-a-user-from-an-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043387333-Deactivating-a-User-From-An-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043387333-Deactivating-a-User-From-An-Account",
      "description": "If you are an Administrator User, you can add and deactivate Users from your Certain Account by changing a User status to \"Inactive.\"",
      "datePublished": "",
      "keywords": [
        "Certain Platform",
        "Administrator User",
        "Inactive"
      ],
      "topics": [
        "Certain Platform",
        "Administrator User",
        "Inactive"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042891294-Integration-Settings-Needed-for-Stripe-Payment-Processor",
      "slug": "integration-settings-needed-for-stripe-payment-processor",
      "title": "Integration Settings Needed for Stripe Payment Processor",
      "url": "/pages/integration-settings-needed-for-stripe-payment-processor.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042891294-Integration-Settings-Needed-for-Stripe-Payment-Processor.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042891294-Integration-Settings-Needed-for-Stripe-Payment-Processor",
      "description": "This article explains Stripe Email on \"Unsafe Processing\" and how to edit Stripe integration settings to enable \"Process payments unsafely\" for Certain Platform events.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Stripe",
        "payment processor",
        "integration settings",
        "PCI compliance",
        "PCI Compliance Certification"
      ],
      "topics": [
        "Stripe",
        "payment processor",
        "integration settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360042890994-Using-Agenda-Items-and-Logic-Rules-to-Apply-Discounts",
      "slug": "using-agenda-items-and-logic-rules-to-apply-discounts",
      "title": "Using Agenda Items and Logic Rules to Apply Discounts",
      "url": "/pages/using-agenda-items-and-logic-rules-to-apply-discounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360042890994-Using-Agenda-Items-and-Logic-Rules-to-Apply-Discounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360042890994-Using-Agenda-Items-and-Logic-Rules-to-Apply-Discounts",
      "description": "Learn how to use an agenda item and logic rules to apply discounts to registrations based on attendee type, question answers, or email address domain.",
      "datePublished": "2026-06-24",
      "keywords": [
        "agenda item",
        "logic rules",
        "apply discounts"
      ],
      "topics": [
        "agenda item",
        "logic rules",
        "apply discounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360038472814-Add-a-favicon-to-your-Event",
      "slug": "add-a-favicon-to-your-event",
      "title": "Add a favicon to your Event",
      "url": "/pages/add-a-favicon-to-your-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360038472814-Add-a-favicon-to-your-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360038472814-Add-a-favicon-to-your-Event",
      "description": "Learn what a favicon is and follow the step by step instructions to upload a favicon for a Certain Event, select it in Custom HTML Shell, copy Relative Path, add Shell Header HTML, and click Save.",
      "datePublished": "",
      "keywords": [
        "favicon",
        "Event",
        "Custom HTML Shell",
        "Certain"
      ],
      "topics": [
        "favicon",
        "Event",
        "Custom HTML Shell"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020886374-Adding-Removing-Full-Credit-Card-Information-Access-for-a-User",
      "slug": "adding-removing-full-credit-card-information-access-for-a-us",
      "title": "Adding/Removing Full Credit Card Information Access for a User",
      "url": "/pages/adding-removing-full-credit-card-information-access-for-a-us.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020886374-Adding-Removing-Full-Credit-Card-Information-Access-for-a-User.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020886374-Adding-Removing-Full-Credit-Card-Information-Access-for-a-User",
      "description": "Procedure for adding/removing full credit card information access for a User, including PCI compliance requirements like session timeout of 15 minutes and password reset every 90 days.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Payment Card Industry (PCI)",
        "bulk access",
        "Credit Card Access Permissions",
        "session timeout",
        "Account Settings",
        "Administration",
        "User Information"
      ],
      "topics": [
        "Payment Card Industry (PCI)",
        "bulk access",
        "Credit Card Access Permissions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019636034-Sending-Confirmation-Emails-When-Allowing-Partial-Payments-on-a-Form",
      "slug": "sending-confirmation-emails-when-allowing-partial-payments-o",
      "title": "Sending Confirmation Emails When Allowing Partial Payments on a Form",
      "url": "/pages/sending-confirmation-emails-when-allowing-partial-payments-o.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019636034-Sending-Confirmation-Emails-When-Allowing-Partial-Payments-on-a-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019636034-Sending-Confirmation-Emails-When-Allowing-Partial-Payments-on-a-Form",
      "description": "Instructions for sending confirmation emails to registrants with partial payments in a Certain form by creating a Partial Payment Confirmation Email template and adding a logic rule.",
      "datePublished": "2025-06-24",
      "keywords": [
        "confirmation emails",
        "partial payments",
        "logic rule",
        "email template",
        "form payment"
      ],
      "topics": [
        "confirmation emails",
        "partial payments",
        "logic rule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360013912414-Mass-Download-of-Profile-Images-using-a-Report",
      "slug": "mass-download-of-profile-images-using-a-report",
      "title": "Mass Download of Profile Images using a Report",
      "url": "/pages/mass-download-of-profile-images-using-a-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360013912414-Mass-Download-of-Profile-Images-using-a-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360013912414-Mass-Download-of-Profile-Images-using-a-Report",
      "description": "Certain provides an option use reporting for mass download of profile image files captured in registration records. Steps cover creating a Registrations report and adding a custom column with the Prof",
      "datePublished": "2023-06-24",
      "keywords": [
        "Certain",
        "profile images",
        "mass download",
        "registration report",
        "Printable HTML"
      ],
      "topics": [
        "Certain",
        "profile images",
        "mass download"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211150-Creating-User-Accounts",
      "slug": "creating-user-accounts",
      "title": "Creating User Accounts",
      "url": "/pages/creating-user-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211150-Creating-User-Accounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211150-Creating-User-Accounts",
      "description": "Creating User Accounts instructions for managing Certain Users in Account Settings > Administration > User Information, including User Type, Active, visibility, and access options.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Certain",
        "User Accounts",
        "User Type",
        "User Information",
        "Administration",
        "Account Settings",
        "Event Visibility",
        "User Access"
      ],
      "topics": [
        "Certain",
        "User Accounts",
        "User Type"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210780-Reports-How-to-create-a-Registration-Changes-Report",
      "slug": "reports-how-to-create-a-registration-changes-report",
      "title": "Reports: How to create a Registration Changes Report",
      "url": "/pages/reports-how-to-create-a-registration-changes-report.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210780-Reports-How-to-create-a-Registration-Changes-Report.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210780-Reports-How-to-create-a-Registration-Changes-Report",
      "description": "A Changes Report compares a current Report’s data to the same Report’s data from an earlier date and time. It lists Additions, Deletions, and Changes, and includes steps for creating a Registration Ch",
      "datePublished": "2023-01-01",
      "keywords": [
        "Changes Report",
        "Registration Changes Report",
        "Vendor",
        "Report Results",
        "Lock Report"
      ],
      "topics": [
        "Changes Report",
        "Registration Changes Report",
        "Vendor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15699604647959-API-Fetch-Eloqua-step-by-step-configuration",
      "slug": "api-fetch-eloqua-step-by-step-configuration",
      "title": "API Fetch - Eloqua step by step configuration",
      "url": "/pages/api-fetch-eloqua-step-by-step-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15699604647959-API-Fetch-Eloqua-step-by-step-configuration.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15699604647959-API-Fetch-Eloqua-step-by-step-configuration",
      "description": "Step-by-step setup for API Fetch/Eloqua integration in Certain to ingest Eloqua contacts as Certain registrations for an event, including connections, REST endpoint configuration, Jolt schema, inbound",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain API Fetch",
        "Eloqua",
        "Signal",
        "API Polling",
        "REST API Endpoint",
        "Bulk Registration Upsert",
        "C_DateModified"
      ],
      "topics": [
        "Certain API Fetch",
        "Eloqua",
        "Signal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15526004418967-API-Fetch-FAQs",
      "slug": "api-fetch-faqs",
      "title": "API Fetch FAQs",
      "url": "/pages/api-fetch-faqs.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15526004418967-API-Fetch-FAQs.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15526004418967-API-Fetch-FAQs",
      "description": "API Fetch FAQs for Certain. Includes definitions for Certain API Fetch, access requirements for System master and Administrator user types, and example API based use cases like Salesforce campaign syn",
      "datePublished": "2023-01-01",
      "keywords": [
        "API Fetch",
        "Certain API Fetch",
        "Signal",
        "Salesforce campaign",
        "event registrations"
      ],
      "topics": [
        "API Fetch",
        "Certain API Fetch",
        "Signal"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_10901963994519-Signal-Connector-Integration-with-Advanced-Webhooks-Guide",
      "slug": "signal-connector-integration-with-advanced-webhooks-guide",
      "title": "Signal Connector Integration with Advanced Webhooks Guide",
      "url": "/pages/signal-connector-integration-with-advanced-webhooks-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_10901963994519-Signal-Connector-Integration-with-Advanced-Webhooks-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901963994519-Signal-Connector-Integration-with-Advanced-Webhooks-Guide",
      "description": "Guide to using Certain Signal Connector with Advanced Webhooks, including nested JSON and the standard 'Webhooks' integration module.",
      "datePublished": "2026-09-12",
      "keywords": [
        "Certain",
        "Signal Connector",
        "Advanced Webhooks"
      ],
      "topics": [
        "Certain",
        "Signal Connector",
        "Advanced Webhooks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909066690327-Build-and-Manage-an-Event-Step-3",
      "slug": "build-and-manage-an-event-step-3",
      "title": "Build and Manage an Event - Step 3",
      "url": "/pages/build-and-manage-an-event-step-3.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909066690327-Build-and-Manage-an-Event-Step-3.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909066690327-Build-and-Manage-an-Event-Step-3",
      "description": "Step 3: Create and Customize Registration Forms. Includes Create Forms, Previewing Forms, Registrant Details, Attendee Type, Questions, Verify, and Confirmation best practices for event registration.",
      "datePublished": "2026-06-24",
      "keywords": [
        "registration forms",
        "event setup",
        "Certain",
        "best practices",
        "Registrant Details"
      ],
      "topics": [
        "registration forms",
        "event setup",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909002808215-General-FAQ-Using-the-Travel-Module",
      "slug": "general-faq-using-the-travel-module",
      "title": "General FAQ - Using the Travel Module",
      "url": "/pages/general-faq-using-the-travel-module.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909002808215-General-FAQ-Using-the-Travel-Module.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909002808215-General-FAQ-Using-the-Travel-Module",
      "description": "The Certain Travel Module collects travel requests and reservation information from attendees, defines Travel Reservations, Travel Requests, and Traveler Preferences, and explains how to activate Trav",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Travel Module",
        "Travel Requests",
        "Travel Reservations",
        "Traveler Preferences"
      ],
      "topics": [
        "Certain",
        "Travel Module",
        "Travel Requests"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908963665431-General-FAQ-About-Spam-Filtering",
      "slug": "general-faq-about-spam-filtering",
      "title": "General FAQ - About Spam Filtering",
      "url": "/pages/general-faq-about-spam-filtering.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908963665431-General-FAQ-About-Spam-Filtering.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908963665431-General-FAQ-About-Spam-Filtering",
      "description": "General FAQ about spam filtering and email quarantine behavior. Explains how Certain sets the From address by default and what DNS entries are needed for DMARC, SPF, and DKIM.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Spam Filtering",
        "DMARC",
        "SPF",
        "DKIM",
        "Application Service Provider (ASP)"
      ],
      "topics": [
        "Spam Filtering",
        "DMARC",
        "SPF"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908709057431-General-FAQ-Using-Username-PIN-Fields",
      "slug": "general-faq-using-username-pin-fields",
      "title": "General FAQ - Using Username (PIN) Fields",
      "url": "/pages/general-faq-using-username-pin-fields.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908709057431-General-FAQ-Using-Username-PIN-Fields.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908709057431-General-FAQ-Using-Username-PIN-Fields",
      "description": "A username or PIN (Personal Identification Number) is a unique value assigned to a profile. The username enables attendee registration for future events without re-entering profile information.",
      "datePublished": "2025-06-24",
      "keywords": [
        "username",
        "PIN",
        "Personal Identification Number",
        "profile"
      ],
      "topics": [
        "username",
        "PIN",
        "Personal Identification Number"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30908698154007",
      "slug": "general-faq-tips-for-names-codes-and-labels",
      "title": "General FAQ - Tips for Names, Codes, and Labels",
      "url": "/pages/general-faq-tips-for-names-codes-and-labels.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30908698154007.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30908698154007",
      "description": "Tips for Names, Codes, and Labels in the Certain application, including guidance for Name visibility, Code usage, and Label or Display text on online registration forms.",
      "datePublished": "2026-05-27",
      "keywords": [
        "Certain",
        "Names",
        "Codes",
        "Labels",
        "online registration forms"
      ],
      "topics": [
        "Certain",
        "Names",
        "Codes"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8770136575639-Delete-Delink-Webinars-from-your-Event-or-Sessions",
      "slug": "delete-delink-webinars-from-your-event-or-sessions",
      "title": "Delete/Delink Webinars from your Event or Sessions",
      "url": "/pages/delete-delink-webinars-from-your-event-or-sessions.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8770136575639-Delete-Delink-Webinars-from-your-Event-or-Sessions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8770136575639-Delete-Delink-Webinars-from-your-Event-or-Sessions",
      "description": "With the Certain 8.0 release, you can Delete/Delink webinars from your Event and/or Sessions. The article explains Delete vs. Delink options and how to run a Signal Replay report if needed.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain 8.0",
        "Delete/Delink",
        "Webinars",
        "Signal integration",
        "Signal Replay report"
      ],
      "topics": [
        "Certain 8.0",
        "Delete/Delink",
        "Webinars"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_8212662756631-Activating-Session-Waitlist-Automation",
      "slug": "activating-session-waitlist-automation",
      "title": "Activating Session Waitlist Automation",
      "url": "/pages/activating-session-waitlist-automation.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_8212662756631-Activating-Session-Waitlist-Automation.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/8212662756631-Activating-Session-Waitlist-Automation",
      "description": "The ability to automatically process waitlisted attendees when capacity becomes available on sessions is now available with the release of Certain 8.0.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Session Waitlist",
        "Automated Waitlist Process",
        "Certain 8.0"
      ],
      "topics": [
        "Certain",
        "Session Waitlist",
        "Automated Waitlist Process"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4423228333335-Session-Related-Links-Syncing-from-Platform-to-Touchpoint",
      "slug": "session-related-links-syncing-from-platform-to-touchpoint",
      "title": "Session Related Links: Syncing from Platform to Touchpoint",
      "url": "/pages/session-related-links-syncing-from-platform-to-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4423228333335-Session-Related-Links-Syncing-from-Platform-to-Touchpoint.html",
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        "Speakers",
        "Speaker Portal"
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      "language": "en"
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047273253-Adding-Sessions-One-by-One-or-Via-Import.html",
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        "Location",
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      "language": "en"
    },
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        "Troubleshooting On Site"
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      "language": "en"
    },
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      "language": "en"
    },
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      "topics": [
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        "Touchpoint",
        "Groups"
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      "topics": [
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      "language": "en"
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      "language": "en"
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      "language": "en"
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      "language": "en"
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    {
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      "datePublished": "2026-08-19",
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      "language": "en"
    },
    {
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      "datePublished": "",
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      "topics": [
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      "language": "en"
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      "datePublished": "2026-07-30",
      "keywords": [
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      "language": "en"
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      "url": "/pages/start-with-the-revenue-then-pick-the-date-how-to-plan-an-eve.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_start-with-the-revenue-then-pick-the-date.html",
      "original_url": "https://certain.com/blog/start-with-the-revenue-then-pick-the-date",
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      "datePublished": "2026-07-29",
      "keywords": [
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      "topics": [
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      "language": "en"
    },
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      "slug": "the-highest-intent-moment-your-agentic-gtm-stack-can-t-see",
      "title": "The Highest-Intent Moment Your Agentic GTM Stack Can’t See",
      "url": "/pages/the-highest-intent-moment-your-agentic-gtm-stack-can-t-see.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_highest-intent-moment-agentic-gtm-cant-see.html",
      "original_url": "https://certain.com/blog/highest-intent-moment-agentic-gtm-cant-see",
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      "datePublished": "2026-07-21",
      "keywords": [
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        "event check-in",
        "buyer intent",
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      ],
      "topics": [
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        "event check-in",
        "buyer intent"
      ],
      "language": "en"
    },
    {
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      "title": "Events Won the Budget. Orchestration Is How You Prove the Return.",
      "url": "/pages/events-won-the-budget-orchestration-is-how-you-prove-the-ret.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_events-won-the-budget-orchestration-proves-the-return.html",
      "original_url": "https://certain.com/blog/events-won-the-budget-orchestration-proves-the-return",
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    {
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      "slug": "changing-contact-information-on-the-event-registration-confi",
      "title": "Changing Contact Information on the Event Registration Confirmation Email",
      "url": "/pages/changing-contact-information-on-the-event-registration-confi.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019769473-Changing-Contact-Information-on-the-Event-Registration-Confirmation-Email.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019769473-Changing-Contact-Information-on-the-Event-Registration-Confirmation-Email",
      "description": "Certain Platform provides 3 options for changing the “From” email address on the Confirmation Email. Steps include Email “FROM” global setting, changing Event Contact, and updating the email template ",
      "datePublished": "",
      "keywords": [
        "Certain Platform",
        "Confirmation Email",
        "Email FROM",
        "SendGrid Authentication"
      ],
      "topics": [
        "Certain Platform",
        "Confirmation Email",
        "Email FROM"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732253-Speakers-Query",
      "slug": "speakers-query",
      "title": "Speakers Query",
      "url": "/pages/speakers-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732253-Speakers-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732253-Speakers-Query",
      "description": "Touchpoint Speakers Query API usage documentation. It includes Speakers Query arguments, CURL Request examples, and SpeakerParams fields, plus Providing a Photo/Avatar via photoUrl or photo.",
      "datePublished": "2026-07-15",
      "keywords": [
        "Touchpoint",
        "Speakers Query",
        "CURL Request",
        "SpeakerParams"
      ],
      "topics": [
        "Touchpoint",
        "Speakers Query",
        "CURL Request"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033198934-deleteSpeaker",
      "slug": "deletespeaker",
      "title": "deleteSpeaker",
      "url": "/pages/deletespeaker.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033198934-deleteSpeaker.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033198934-deleteSpeaker",
      "description": "Touchpoint API Usage GraphQL Mutation for deleteSpeaker with arguments gatheringId and id, including a CURL request and a GraphQL response example.",
      "datePublished": "2022-06-24",
      "keywords": [
        "Touchpoint",
        "API Usage",
        "GraphQL Mutation",
        "deleteSpeaker",
        "gatheringId",
        "id"
      ],
      "topics": [
        "Touchpoint",
        "API Usage",
        "GraphQL Mutation"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033729593-Attendees-Query",
      "slug": "attendees-query",
      "title": "Attendees Query",
      "url": "/pages/attendees-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033729593-Attendees-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729593-Attendees-Query",
      "description": "Attendees Query documentation for the Touchpoint API includes Arguments (gatheringId, filters), CURL Request, Nested Relationships, and attendee Attributes.",
      "datePublished": "2026-07-15",
      "keywords": [
        "Touchpoint",
        "API Usage",
        "Attendees Query"
      ],
      "topics": [
        "Touchpoint",
        "API Usage",
        "Attendees Query"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686114049815",
      "slug": "registration-confirmations",
      "title": "Registration Confirmations",
      "url": "/pages/registration-confirmations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686114049815.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686114049815",
      "description": "Use this page to create a custom, personalized registration confirmation for the event. Configure Confirmation Text fields, Cancellation Policy/Refund Policy display behavior, Barcodes TIP!, Confirmat",
      "datePublished": "2025-06-24",
      "keywords": [
        "Registration Confirmations",
        "Confirmation Text",
        "HTML Editor",
        "Barcodes"
      ],
      "topics": [
        "Registration Confirmations",
        "Confirmation Text",
        "HTML Editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685902172695",
      "slug": "merchandise-agenda-items",
      "title": "Merchandise (Agenda Items)",
      "url": "/pages/merchandise-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685902172695.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685902172695",
      "description": "Merchandise (Agenda Items) help content that explains Merchandise items, the Item List, Custom Merchandise Types, and Merchandise Groups & Classifications, including import/export guidance.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Merchandise (Agenda Items)",
        "Item List",
        "Custom Merchandise Types",
        "Merchandise Groups & Classifications"
      ],
      "topics": [
        "Merchandise (Agenda Items)",
        "Item List",
        "Custom Merchandise Types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522184959383",
      "slug": "reviewers",
      "title": "Reviewers",
      "url": "/pages/reviewers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522184959383.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522184959383",
      "description": "Instructions for adding, editing, viewing, importing, exporting, and mass-assigning reviewers in Speaker and Session Management, including Reviewer List filters and import field validations.",
      "datePublished": "2025-06-10",
      "keywords": [
        "Reviewers",
        "Speaker and Session Management",
        "Reviewer List",
        "Import"
      ],
      "topics": [
        "Reviewers",
        "Speaker and Session Management",
        "Reviewer List"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521733726487",
      "slug": "speakers-in-speaker-and-session-management",
      "title": "Speakers (in Speaker and Session Management)",
      "url": "/pages/speakers-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521733726487.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521733726487",
      "description": "This page explains how to add, edit, and view speakers in Speaker and Session Management, including Speaker List filters, Speaker Types, and importing speakers from Excel or CSV.",
      "datePublished": "2026-06-24",
      "keywords": [
        "speaker list",
        "speaker types",
        "import speakers",
        "CSV",
        "Excel",
        "Speaker and Session Management"
      ],
      "topics": [
        "speaker list",
        "speaker types",
        "import speakers"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_22853100666007-Checkin-Query",
      "slug": "checkin-query",
      "title": "Checkin Query",
      "url": "/pages/checkin-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_22853100666007-Checkin-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/22853100666007-Checkin-Query",
      "description": "GraphQL check_ins query documentation with arguments for gathering and attributes including checked_in_at and checked_out_at, plus a CURL request example for Touchpoint API Usage.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Checkin Query",
        "GraphQL",
        "Touchpoint API Usage",
        "check_ins",
        "CURL Request"
      ],
      "topics": [
        "Checkin Query",
        "GraphQL",
        "Touchpoint API Usage"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050953253-VIP-Exhibitor-Portal",
      "slug": "vip-exhibitor-portal",
      "title": "VIP Exhibitor Portal",
      "url": "/pages/vip-exhibitor-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050953253-VIP-Exhibitor-Portal.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050953253-VIP-Exhibitor-Portal",
      "description": "The VIP Exhibitor Portal is the quickest and easiest way for exhibitors to view and edit their profile and lead scanning information. It covers VIP Portal URL, editing profile, uploading files, booth ",
      "datePublished": "",
      "keywords": [
        "VIP Exhibitor Portal",
        "lead scanning report",
        "Exhibitor VIP Admin",
        "VIP Portal URL"
      ],
      "topics": [
        "VIP Exhibitor Portal",
        "lead scanning report",
        "Exhibitor VIP Admin"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30761911634199",
      "slug": "refunds-faq-how-to-process-refunds",
      "title": "Refunds FAQ - How to Process Refunds",
      "url": "/pages/refunds-faq-how-to-process-refunds.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30761911634199.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30761911634199",
      "description": "Refunds FAQ about SCAR steps for fee-based event cancellations and credit card refunds, including the requirement for a negative Balance Due before applying a refund.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Refunds FAQ",
        "SCAR",
        "Credit Due",
        "Balance Due",
        "fee-based events"
      ],
      "topics": [
        "Refunds FAQ",
        "SCAR",
        "Credit Due"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758998597911",
      "slug": "accommodations-attendee-form",
      "title": "Accommodations (Attendee Form)",
      "url": "/pages/accommodations-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758998597911.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758998597911",
      "description": "Instructions for configuring Accommodations (Attendee Form) in Certain, including Accommodations Entry, dates, list setup, payment guarantees, room/roommate labels, edit permissions, and customizable ",
      "datePublished": "2025-10-24",
      "keywords": [
        "Accommodations",
        "Attendee Form",
        "roommate options",
        "accommodation blocks",
        "error messages"
      ],
      "topics": [
        "Accommodations",
        "Attendee Form",
        "roommate options"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758806417431",
      "slug": "promo-codes-attendee-form",
      "title": "Promo Codes (Attendee Form)",
      "url": "/pages/promo-codes-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758806417431.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758806417431",
      "description": "Details how to configure a Promo Codes (Attendee Form) section, including Registration Groups as Promo Codes, placement in the Online Form Sequence, Section Header fields, and promo code error message",
      "datePublished": "2025-06-24",
      "keywords": [
        "Promo Codes (Attendee Form)",
        "Registration Groups as Promo Codes",
        "Online Form Sequence",
        "Section Header",
        "Form Setup",
        "Promo Code Display Options"
      ],
      "topics": [
        "Promo Codes (Attendee Form)",
        "Registration Groups as Promo Codes",
        "Online Form Sequence"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_39841810306583",
      "slug": "choosing-a-session-layout",
      "title": "Choosing a Session Layout",
      "url": "/pages/choosing-a-session-layout.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_39841810306583.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/39841810306583",
      "description": "Before you can add any sessions to an event, you need to configure the Session Layout. This page explains two ways to set it up and compares Standard Sessions versus Conference Sessions.",
      "datePublished": "2026-07-21",
      "keywords": [
        "Session Layout",
        "Standard Sessions",
        "Conference Sessions",
        "Speaker and Session Management"
      ],
      "topics": [
        "Session Layout",
        "Standard Sessions",
        "Conference Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760757058071",
      "slug": "consolidation-reports",
      "title": "Consolidation Reports",
      "url": "/pages/consolidation-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760757058071.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760757058071",
      "description": "This page lists the consolidation reports defined for the current account and pre-built system summary reports, including how to add reports, copy reports, preview results, and the available Budget Su",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Consolidation Reports",
        "Budget Summary Reports",
        "Financial Summary Reports",
        "Report Results"
      ],
      "topics": [
        "Certain",
        "Consolidation Reports",
        "Budget Summary Reports"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762492643479",
      "slug": "reports-faq-printing-and-exporting-reports",
      "title": "Reports FAQ - Printing and Exporting Reports",
      "url": "/pages/reports-faq-printing-and-exporting-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762492643479.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762492643479",
      "description": "Reports can be delivered in several formats, including Formatted HTML, Printable HTML, Acrobat® PDF, Printable Excel®, Excel® Spreadsheet, Comma-Delimited Text File, and Tab-Delimited Text File.",
      "datePublished": "",
      "keywords": [
        "Reports FAQ",
        "Printing and Exporting Reports",
        "Formatted HTML",
        "Acrobat PDF",
        "Excel Spreadsheet"
      ],
      "topics": [
        "Reports FAQ",
        "Printing and Exporting Reports",
        "Formatted HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758824443031",
      "slug": "payment-options-registration-form",
      "title": "Payment Options (Registration Form)",
      "url": "/pages/payment-options-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758824443031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758824443031",
      "description": "Instructions for configuring Payment Options (Registration Form) for a registration form Payment page, including Available Payment Methods, Online Payment Processing, Transaction Details, and Payment ",
      "datePublished": "2026-06-24",
      "keywords": [
        "Payment Options (Registration Form)",
        "registration form",
        "payment processing",
        "Available Payment Methods",
        "Credit Card",
        "ACH",
        "Wire",
        "Billing Address"
      ],
      "topics": [
        "Payment Options (Registration Form)",
        "registration form",
        "payment processing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686875007639",
      "slug": "create-a-new-form",
      "title": "Create a New Form",
      "url": "/pages/create-a-new-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686875007639.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686875007639",
      "description": "Create a New Form in Certain. Learn registration form sections, setup information, page layout, page titles, global display settings, and required field and agenda error messages.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Certain",
        "registration form",
        "Page Layout",
        "Page Titles",
        "CAPTCHA",
        "WYSIWYG editor"
      ],
      "topics": [
        "Certain",
        "registration form",
        "Page Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30570708998295",
      "slug": "notification-setup",
      "title": "Notification Setup",
      "url": "/pages/notification-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30570708998295.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30570708998295",
      "description": "Notification Setup explains how to configure email notifications based on capacity or inventory thresholds for attendee types, agenda items, events, room blocks, sessions, and session instances.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Notification Setup",
        "attendee types",
        "agenda items",
        "room blocks",
        "sessions",
        "session instances"
      ],
      "topics": [
        "Notification Setup",
        "attendee types",
        "agenda items"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685336996887",
      "slug": "setup-dashboard",
      "title": "Setup Dashboard",
      "url": "/pages/setup-dashboard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685336996887.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685336996887",
      "description": "Setup Dashboard instructions for Event Dashboard planning, including standard modules like Attendee Types and Statuses, Registration Questions, Agenda Items, and Additional Modules such as Check-In an",
      "datePublished": "2025-06-24",
      "keywords": [
        "Setup Dashboard",
        "Event Dashboard",
        "Registration View",
        "Additional Modules",
        "Certain Check-In"
      ],
      "topics": [
        "Setup Dashboard",
        "Event Dashboard",
        "Registration View"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30504361648279",
      "slug": "job-functions-at-account-level",
      "title": "Job Functions (at account-level)",
      "url": "/pages/job-functions-at-account-level.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30504361648279.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30504361648279",
      "description": "Add and edit Job Functions for Speaker and Session Management at account-level. Includes steps to Add, Import Job functions (CSV), manage the Job functions List, and handle delete behavior.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Job Functions",
        "account-level",
        "Speaker and Session Management",
        "CSV import",
        "Speaker",
        "Session"
      ],
      "topics": [
        "Job Functions",
        "account-level",
        "Speaker and Session Management"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_42946136298903",
      "slug": "printnode-badge-printer-setup-guide",
      "title": "PrintNode Badge Printer Setup Guide",
      "url": "/pages/printnode-badge-printer-setup-guide.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42946136298903.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42946136298903",
      "description": "Complete walkthrough for connecting an onsite badge printer to Greet, using dedicated PrintNode credentials, installing the PrintNode client, adding the printer at the OS level, and printing a first t",
      "datePublished": "2026-09-09",
      "keywords": [
        "PrintNode",
        "Greet",
        "badge printer",
        "Printer Settings"
      ],
      "topics": [
        "PrintNode",
        "Greet",
        "badge printer"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41622958402711-How-to-Configure-Settings-in-Greet",
      "slug": "how-to-configure-settings-in-greet",
      "title": "How to Configure Settings in Greet",
      "url": "/pages/how-to-configure-settings-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41622958402711-How-to-Configure-Settings-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41622958402711-How-to-Configure-Settings-in-Greet",
      "description": "How to Configure Settings in Greet. Learn how to set Access, Attendee Statuses, Check-in Workflow, Notifications, Kiosk Branding, QR Code, Synced Questions, and Danger Zone actions.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Settings",
        "check-in workflow",
        "QR code",
        "VIP SMS alerts"
      ],
      "topics": [
        "Greet",
        "Settings",
        "check-in workflow"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41622388459415-How-to-Use-Kiosk-Mode-in-Greet",
      "slug": "how-to-use-kiosk-mode-in-greet",
      "title": "How to Use Kiosk Mode in Greet",
      "url": "/pages/how-to-use-kiosk-mode-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41622388459415-How-to-Use-Kiosk-Mode-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41622388459415-How-to-Use-Kiosk-Mode-in-Greet",
      "description": "Learn how to use Kiosk Mode in Greet for Event Check-In and Session Check-In with Exit PIN, printer selection, templates, QR scan, and offline cached attendee data.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Kiosk Mode",
        "Event Check-In",
        "Session Check-In",
        "Exit PIN"
      ],
      "topics": [
        "Greet",
        "Kiosk Mode",
        "Event Check-In"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41477371738647-Running-a-Manual-Data-Sync-in-Greet",
      "slug": "running-a-manual-data-sync-in-greet",
      "title": "Running a Manual Data Sync in Greet",
      "url": "/pages/running-a-manual-data-sync-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41477371738647-Running-a-Manual-Data-Sync-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41477371738647-Running-a-Manual-Data-Sync-in-Greet",
      "description": "Instructions for running a manual data sync in Greet, including Sync Frequency, Sync Now on Attendees/Sessions/Session Registrations, Freeze Inbound Sync, Realtime Sync (Check-in Updates), and Resync ",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Certain",
        "Data Sync",
        "Realtime Sync (Check-in Updates)",
        "Resync Check-ins",
        "API endpoints"
      ],
      "topics": [
        "Greet",
        "Certain",
        "Data Sync"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41476844652311-Using-Event-Reports-in-Greet",
      "slug": "using-event-reports-in-greet",
      "title": "Using Event Reports in Greet",
      "url": "/pages/using-event-reports-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41476844652311-Using-Event-Reports-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41476844652311-Using-Event-Reports-in-Greet",
      "description": "Using Event Reports in Greet explains the Reports section, the Stat Tiles, the Overview, Attendees, and Sessions tabs, and exporting to CSV or Excel.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Event Reports",
        "Reports section",
        "Stat Tiles",
        "Attendees",
        "Sessions",
        "CSV",
        "Excel"
      ],
      "topics": [
        "Greet",
        "Event Reports",
        "Reports section"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41449963382167-Setting-Up-Badges-for-an-Event-in-Greet",
      "slug": "setting-up-badges-for-an-event-in-greet",
      "title": "Setting Up Badges for an Event in Greet",
      "url": "/pages/setting-up-badges-for-an-event-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41449963382167-Setting-Up-Badges-for-an-Event-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41449963382167-Setting-Up-Badges-for-an-Event-in-Greet",
      "description": "Guide for setting up the Badge Setup page in Greet by connecting badge templates to attendee types, customizing assignments, using multiple templates, and verifying coverage.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Badge Setup",
        "Badge Assignments",
        "badge templates",
        "attendee types",
        "printer settings"
      ],
      "topics": [
        "Greet",
        "Badge Setup",
        "Badge Assignments"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41449328626327-Using-Greet-Check-In",
      "slug": "using-greet-check-in",
      "title": "Using Greet Check-In",
      "url": "/pages/using-greet-check-in.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41449328626327-Using-Greet-Check-In.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41449328626327-Using-Greet-Check-In",
      "description": "Guide for event staff on using Greet Check-In, including navigation of the Check-In section, choosing between Camera Scan and Manual Entry, and handling door issues.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Check-In",
        "Camera Scan",
        "Manual Entry",
        "event staff"
      ],
      "topics": [
        "Greet",
        "Check-In",
        "Camera Scan"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41419706802199-Managing-Sessions-in-Greet",
      "slug": "managing-sessions-in-greet",
      "title": "Managing Sessions in Greet",
      "url": "/pages/managing-sessions-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41419706802199-Managing-Sessions-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41419706802199-Managing-Sessions-in-Greet",
      "description": "Instructions for the Sessions page in Greet, including searching, Sync from Integration, creating sessions, per-row actions, and troubleshooting.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Sessions",
        "Certain",
        "Check-ins",
        "Registrations"
      ],
      "topics": [
        "Greet",
        "Sessions",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41396980331543-How-to-Create-a-Badge-Template",
      "slug": "how-to-create-a-badge-template",
      "title": "How to Create a Badge Template",
      "url": "/pages/how-to-create-a-badge-template.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41396980331543-How-to-Create-a-Badge-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41396980331543-How-to-Create-a-Badge-Template",
      "description": "Instructions for creating a Badge Template, including Configure Badge Dimensions, Select a Layout Mode, and Customize the Badge Design in Greet.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Badge Template",
        "Greet",
        "attendee badge printing",
        "layout mode"
      ],
      "topics": [
        "Badge Template",
        "Greet",
        "attendee badge printing"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41360565780887-How-to-Add-or-Edit-a-User-in-Greet",
      "slug": "how-to-add-or-edit-a-user-in-greet",
      "title": "How to Add or Edit a User in Greet",
      "url": "/pages/how-to-add-or-edit-a-user-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41360565780887-How-to-Add-or-Edit-a-User-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41360565780887-How-to-Add-or-Edit-a-User-in-Greet",
      "description": "Instructions for user management in Greet. Learn how to access User Management, add a user, edit user information, and deactivate or reactivate a user.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "user management",
        "Admin mode",
        "User Management"
      ],
      "topics": [
        "Greet",
        "user management",
        "Admin mode"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41312896581783-How-to-Connect-Greet-to-Certain-Event-Management",
      "slug": "how-to-connect-greet-to-certain-event-management",
      "title": "How to Connect Greet to Certain Event Management",
      "url": "/pages/how-to-connect-greet-to-certain-event-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41312896581783-How-to-Connect-Greet-to-Certain-Event-Management.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41312896581783-How-to-Connect-Greet-to-Certain-Event-Management",
      "description": "Learn how the Certain integration connects Greet to a Certain sub-account, including prerequisites, how to access Integrations, create a new integration, test the connection, and notes for event avail",
      "datePublished": "2026-07-08",
      "keywords": [
        "Certain integration",
        "Greet",
        "event and registration data",
        "attendee management",
        "check-in",
        "badge printing"
      ],
      "topics": [
        "Certain integration",
        "Greet",
        "event and registration data"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41311285973655-Understanding-Greet-s-Configuration-and-Administration-Settings",
      "slug": "understanding-greet-s-configuration-and-administration-setti",
      "title": "Understanding Greet's Configuration and Administration Settings",
      "url": "/pages/understanding-greet-s-configuration-and-administration-setti.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41311285973655-Understanding-Greet-s-Configuration-and-Administration-Settings.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41311285973655-Understanding-Greet-s-Configuration-and-Administration-Settings",
      "description": "Greet account-level settings control integrations, branding, fonts, and reusable event configurations. The page covers Access Account-level Settings, Integrations, Custom Fonts, Kiosk Branding, and Ev",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "account-level settings",
        "Integrations",
        "Custom Fonts",
        "Kiosk Branding",
        "Event Configurations"
      ],
      "topics": [
        "Greet",
        "account-level settings",
        "Integrations"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41249879845015-Getting-Started-with-Greet",
      "slug": "getting-started-with-greet",
      "title": "Getting Started with Greet",
      "url": "/pages/getting-started-with-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41249879845015-Getting-Started-with-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41249879845015-Getting-Started-with-Greet",
      "description": "This guide provides an overview of Greet and its integration with Certain platform for event check-in, badge printing, and attendee management.",
      "datePublished": "",
      "keywords": [
        "Greet",
        "Certain platform",
        "event check-in",
        "badge printing",
        "attendee management"
      ],
      "topics": [
        "Greet",
        "Certain platform",
        "event check-in"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41286167097623-How-to-Configure-Event-Registration-Tags-and-Questions",
      "slug": "how-to-configure-event-registration-tags-and-questions",
      "title": "How to Configure Event Registration Tags and Questions",
      "url": "/pages/how-to-configure-event-registration-tags-and-questions.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41286167097623-How-to-Configure-Event-Registration-Tags-and-Questions.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41286167097623-How-to-Configure-Event-Registration-Tags-and-Questions",
      "description": "Learn how the Greet tag controls event and registration question responses synced from Certain to Greet. Apply the greet tag in account, event, and registration question locations.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Certain",
        "greet tag",
        "event registration",
        "registration questions",
        "sync"
      ],
      "topics": [
        "Greet",
        "Certain",
        "greet tag"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521130946711",
      "slug": "financials-attendee",
      "title": "Financials (Attendee)",
      "url": "/pages/financials-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521130946711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521130946711",
      "description": "Financials (Attendee) explains financial transactions, payments, refunds, general ledger account codes, current activity actions, transaction history filters, and invoice generation for event registra",
      "datePublished": "2026-06-24",
      "keywords": [
        "Financials (Attendee)",
        "payments",
        "refunds",
        "invoices",
        "general ledger",
        "transaction history"
      ],
      "topics": [
        "Financials (Attendee)",
        "payments",
        "refunds"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521118206615",
      "slug": "accommodations-attendee",
      "title": "Accommodations (Attendee)",
      "url": "/pages/accommodations-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521118206615.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521118206615",
      "description": "The Accommodations page under Registrations enables you to manage room reservations for attendees, including Rooms Requested, Room Reservations, Room Sharing Information, Hotel Confirmation Informatio",
      "datePublished": "2025-06-24",
      "keywords": [
        "Accommodations (Attendee)",
        "Registrations",
        "room reservations",
        "Room Sharing Information",
        "Room Guarantee"
      ],
      "topics": [
        "Accommodations (Attendee)",
        "Registrations",
        "room reservations"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521085312663",
      "slug": "session-information-attendee-in-speaker-and-session-manageme",
      "title": "Session Information, Attendee (in Speaker and Session Management)",
      "url": "/pages/session-information-attendee-in-speaker-and-session-manageme.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521085312663.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521085312663",
      "description": "Session Information, Attendee (in Speaker and Session Management) explains Background, Prerequisites, Session Information icons and Status rules, Add Session flow, Filter fields, and List/Assign limit",
      "datePublished": "2025-06-24",
      "keywords": [
        "Speaker and Session Management",
        "Session Information",
        "attendee",
        "Add Session",
        "Waitlisted"
      ],
      "topics": [
        "Speaker and Session Management",
        "Session Information",
        "attendee"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521076120471",
      "slug": "custom-question-information-attendee-answers",
      "title": "Custom Question Information (Attendee Answers)",
      "url": "/pages/custom-question-information-attendee-answers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521076120471.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521076120471",
      "description": "This page displays the answers an attendee gave to the custom questions on the registration form. It explains viewing and editing attendee answers and includes a note about formatting rules.",
      "datePublished": "",
      "keywords": [
        "attendee answers",
        "custom questions",
        "registration form",
        "profile-specific",
        "event-specific"
      ],
      "topics": [
        "attendee answers",
        "custom questions",
        "registration form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759351077399",
      "slug": "custom-html-section-details-registration-form",
      "title": "Custom HTML Section Details (Registration Form)",
      "url": "/pages/custom-html-section-details-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759351077399.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759351077399",
      "description": "How to add and edit Custom HTML sections in the Certain registration form workflow, including Custom HTML Header fields, Custom HTML Section fields, and Display Conditions options.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Custom HTML",
        "Registration Form",
        "Display Conditions"
      ],
      "topics": [
        "Certain",
        "Custom HTML",
        "Registration Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759418657047",
      "slug": "travel-configuration",
      "title": "Travel Configuration",
      "url": "/pages/travel-configuration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759418657047.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759418657047",
      "description": "Travel Configuration page content describing Travel Packages sub-module settings including Transfer Time, optional Statuses, Transportation Types, and Event Airports.",
      "datePublished": "",
      "keywords": [
        "Travel Configuration",
        "Travel Packages",
        "Transfer Time",
        "Transportation Types",
        "Event Airports"
      ],
      "topics": [
        "Travel Configuration",
        "Travel Packages",
        "Transfer Time"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685671304471",
      "slug": "packages",
      "title": "Packages",
      "url": "/pages/packages.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685671304471.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685671304471",
      "description": "Packages is a Certain feature that groups Agenda Items into a logic rule component for registrant quantity checks, including reporting via “Registrations with Packages”.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Packages",
        "Agenda Items",
        "logic rule"
      ],
      "topics": [
        "Packages",
        "Agenda Items",
        "logic rule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571153144983",
      "slug": "display",
      "title": "Display",
      "url": "/pages/display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571153144983.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571153144983",
      "description": "Display refers to the look and feel of your event forms, websites and emails. The article lists Assets, Navigation Bar, Primary Display, and Extended Display.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Display",
        "event forms",
        "websites",
        "emails"
      ],
      "topics": [
        "Display",
        "event forms",
        "websites"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522378523543-Speaker-Catalog-Designer",
      "slug": "speaker-catalog-designer",
      "title": "Speaker Catalog Designer",
      "url": "/pages/speaker-catalog-designer.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522378523543-Speaker-Catalog-Designer.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522378523543-Speaker-Catalog-Designer",
      "description": "How to set up a Speaker Catalog in an event that has Speaker and Session Management and its Conference Sessions sub-module enabled.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Speaker Catalog",
        "Speaker and Session Management",
        "Catalog Designer",
        "Conference Sessions"
      ],
      "topics": [
        "Speaker Catalog",
        "Speaker and Session Management",
        "Catalog Designer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522333149335-Conference-Catalogs",
      "slug": "conference-catalogs",
      "title": "Conference Catalogs",
      "url": "/pages/conference-catalogs.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522333149335-Conference-Catalogs.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522333149335-Conference-Catalogs",
      "description": "Conference Catalogs page instructions for using Certain Platform Catalog List, syncing Sessions and Speakers, and adding new Session or Speaker Catalogs.",
      "datePublished": "",
      "keywords": [
        "Conference Catalogs",
        "Catalog List",
        "Session Catalog",
        "Speaker Catalog"
      ],
      "topics": [
        "Conference Catalogs",
        "Catalog List",
        "Session Catalog"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522330079895-Review-Sessions-Reviewer-Portal",
      "slug": "review-sessions-reviewer-portal",
      "title": "Review Sessions (Reviewer Portal)",
      "url": "/pages/review-sessions-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522330079895-Review-Sessions-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522330079895-Review-Sessions-Reviewer-Portal",
      "description": "Configure the Reviewer Portal page for reviewers to review assigned sessions. Session Details controls read-only fields from Speaker Portal, and Review Details includes Score and Comment plus optional",
      "datePublished": "2025-06-24",
      "keywords": [
        "Reviewer Portal",
        "Session Details",
        "Review Details",
        "custom fields"
      ],
      "topics": [
        "Reviewer Portal",
        "Session Details",
        "Review Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522322526487-Pages-Reviewer-Portal",
      "slug": "pages-reviewer-portal",
      "title": "Pages (Reviewer Portal)",
      "url": "/pages/pages-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522322526487-Pages-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522322526487-Pages-Reviewer-Portal",
      "description": "How to choose pages included in the Reviewer Portal, customize titles and icons, edit pages, add new pages, and preview the site.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reviewer Portal",
        "Pages",
        "Add New",
        "Preview Site"
      ],
      "topics": [
        "Reviewer Portal",
        "Pages",
        "Add New"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522321181079-Branding-Footer-Reviewer-Portal",
      "slug": "branding-footer-reviewer-portal",
      "title": "Branding & Footer (Reviewer Portal)",
      "url": "/pages/branding-footer-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522321181079-Branding-Footer-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522321181079-Branding-Footer-Reviewer-Portal",
      "description": "Define branding for the Reviewer Portal, including the logo and how it is displayed. This article covers Site Header options and link behavior for the above graphic.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reviewer Portal",
        "Branding & Footer (Reviewer Portal)",
        "Speaker Portal branding",
        "Site Header"
      ],
      "topics": [
        "Reviewer Portal",
        "Branding & Footer (Reviewer Portal)",
        "Speaker Portal branding"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522317607575-Reviewer-Layout-Reviewer-Portal",
      "slug": "reviewer-layout-reviewer-portal",
      "title": "Reviewer Layout (Reviewer Portal)",
      "url": "/pages/reviewer-layout-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522317607575-Reviewer-Layout-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522317607575-Reviewer-Layout-Reviewer-Portal",
      "description": "Configure the personalized My Information page a reviewer sees in the Reviewer Portal. Control reviewer edit access with the Read Only switch on Reviewer Portal > Pages.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reviewer Portal",
        "My Information",
        "Reviewer Layout",
        "Read Only",
        "Speaker and Session Management"
      ],
      "topics": [
        "Reviewer Portal",
        "My Information",
        "Reviewer Layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522310614551-Session-Catalog-Designer",
      "slug": "session-catalog-designer",
      "title": "Session Catalog Designer",
      "url": "/pages/session-catalog-designer.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522310614551-Session-Catalog-Designer.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522310614551-Session-Catalog-Designer",
      "description": "How to set up a Session Catalog in an event that has Speaker and Session Management and its Conference Sessions sub-module enabled.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Session Catalog",
        "Catalog Designer",
        "Speaker and Session Management",
        "Conference Sessions"
      ],
      "topics": [
        "Session Catalog",
        "Catalog Designer",
        "Speaker and Session Management"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522293493399-Login-Reviewer-Portal",
      "slug": "login-reviewer-portal",
      "title": "Login (Reviewer Portal)",
      "url": "/pages/login-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522293493399-Login-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522293493399-Login-Reviewer-Portal",
      "description": "Configure the Login page the reviewer sees in the Reviewer Portal. Set Background Graphic, Login Fields, and Sign-In Setup including Single Sign-On (SSO).",
      "datePublished": "2025-06-24",
      "keywords": [
        "Reviewer Portal",
        "Login",
        "Single Sign-On (SSO)",
        "Forgot Password"
      ],
      "topics": [
        "Reviewer Portal",
        "Login",
        "Single Sign-On (SSO)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522229509015-Site-Layout-Reviewer-Portal",
      "slug": "site-layout-reviewer-portal",
      "title": "Site Layout (Reviewer Portal)",
      "url": "/pages/site-layout-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522229509015-Site-Layout-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522229509015-Site-Layout-Reviewer-Portal",
      "description": "Instructions for Site Layout (Reviewer Portal) including Choose Palette and Choose a NavBar Position, with links to Reviewer Portal, Speaker Portal, and Pages sections.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Reviewer Portal",
        "Site Layout",
        "Choose Palette",
        "NavBar Position"
      ],
      "topics": [
        "Reviewer Portal",
        "Site Layout",
        "Choose Palette"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522206853783-Settings-Reviewer-Portal",
      "slug": "settings-reviewer-portal",
      "title": "Settings (Reviewer Portal)",
      "url": "/pages/settings-reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522206853783-Settings-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522206853783-Settings-Reviewer-Portal",
      "description": "Settings (Reviewer Portal) page for editing general settings for the event's Reviewer Portal. Includes Name, Google Analytics Tracking ID, Web URL, Login Timeout, Date Display Format, and Time Display",
      "datePublished": "",
      "keywords": [
        "Reviewer Portal",
        "Settings (Reviewer Portal)",
        "Google Analytics Tracking ID",
        "Login Timeout"
      ],
      "topics": [
        "Reviewer Portal",
        "Settings (Reviewer Portal)",
        "Google Analytics Tracking ID"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522204832151-Reviewer-Portal",
      "slug": "reviewer-portal",
      "title": "Reviewer Portal",
      "url": "/pages/reviewer-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522204832151-Reviewer-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522204832151-Reviewer-Portal",
      "description": "Reviewer Portal help content describing Background requirements, Navigation Links, and See also links for configuring the Reviewer Portal for an event.",
      "datePublished": "",
      "keywords": [
        "Reviewer Portal",
        "Speaker and Session Management Module",
        "Conference Sessions session layout"
      ],
      "topics": [
        "Reviewer Portal",
        "Speaker and Session Management Module",
        "Conference Sessions session layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522197824663-Tier-Add-Edit",
      "slug": "tier-add-edit",
      "title": "Tier: Add/Edit",
      "url": "/pages/tier-add-edit.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522197824663-Tier-Add-Edit.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522197824663-Tier-Add-Edit",
      "description": "Certain Tier: Add/Edit instructions for Add Tier or Edit Tier, including Tier Name, Due Date, Privileges, Emails, and Recommendations.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Tier: Add/Edit",
        "Certain",
        "Add Tier",
        "Edit Tier",
        "Reviewer Email Template",
        "Recommendations"
      ],
      "topics": [
        "Tier: Add/Edit",
        "Certain",
        "Add Tier"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522180762007-Tiers",
      "slug": "tiers",
      "title": "Tiers",
      "url": "/pages/tiers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522180762007-Tiers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522180762007-Tiers",
      "description": "Instruction content for creating up to five review tiers. The page covers tier setup columns, actions for editing or deleting tiers, a drag-to-reorder workflow, and linked help resources.",
      "datePublished": "",
      "keywords": [
        "tiers",
        "review tiers",
        "tier setup"
      ],
      "topics": [
        "tiers",
        "review tiers",
        "tier setup"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522173881367-Reviewer-Add-Edit-or-View",
      "slug": "reviewer-add-edit-or-view",
      "title": "Reviewer: Add, Edit, or View",
      "url": "/pages/reviewer-add-edit-or-view.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522173881367-Reviewer-Add-Edit-or-View.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522173881367-Reviewer-Add-Edit-or-View",
      "description": "Instructions for adding, editing, or viewing a reviewer, including Read or Edit mode and reviewer information fields such as Personal Information, Contact Information, and Social Information.",
      "datePublished": "2025-06-24",
      "keywords": [
        "reviewer",
        "add reviewer",
        "edit reviewer",
        "view reviewer",
        "read-only mode",
        "reviewer portal"
      ],
      "topics": [
        "reviewer",
        "add reviewer",
        "edit reviewer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522167519511-Sessions-Manage-Reviews",
      "slug": "sessions-manage-reviews",
      "title": "Sessions (Manage Reviews)",
      "url": "/pages/sessions-manage-reviews.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522167519511-Sessions-Manage-Reviews.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522167519511-Sessions-Manage-Reviews",
      "description": "Sessions (Manage Reviews) help for Speakers and Sessions Reviewer Portal workflows. Includes Hints, Buttons, Submitted Session List, Under Review Session List, Recommendations, Tier, Approved Session ",
      "datePublished": "2026-06-24",
      "keywords": [
        "Sessions (Manage Reviews)",
        "Speakers and Sessions Speaker Portal",
        "Speakers and Sessions Reviewer Portal",
        "Submitted Session List",
        "Under Review Session List",
        "Approved Session List",
        "Recommendations",
        "Tier"
      ],
      "topics": [
        "Sessions (Manage Reviews)",
        "Speakers and Sessions Speaker Portal",
        "Speakers and Sessions Reviewer Portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522156434711-Session-Reviews",
      "slug": "session-reviews",
      "title": "Session Reviews",
      "url": "/pages/session-reviews.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522156434711-Session-Reviews.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522156434711-Session-Reviews",
      "description": "Session Reviews is a dashboard page that summarizes the current status of reviews, including a Funnel Chart and Tier Detailed table with statuses like Submitted, Under Review, and Approved.",
      "datePublished": "",
      "keywords": [
        "Session Reviews",
        "dashboard",
        "Funnel Chart",
        "Tier Detailed",
        "review process"
      ],
      "topics": [
        "Session Reviews",
        "dashboard",
        "Funnel Chart"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522153289239-Submit-Abstract-Speaker-Portal",
      "slug": "submit-abstract-speaker-portal",
      "title": "Submit Abstract (Speaker Portal)",
      "url": "/pages/submit-abstract-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522153289239-Submit-Abstract-Speaker-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522153289239-Submit-Abstract-Speaker-Portal",
      "description": "Configure the Speaker Portal page to collect Submitter, Speaker Details, Session Details, Additional Speakers, and Conditional Logic for submitter and speaker session abstracts.",
      "datePublished": "",
      "keywords": [
        "Speaker Portal",
        "Submit Abstract",
        "Session Details",
        "Additional Speakers",
        "Conditional Logic"
      ],
      "topics": [
        "Speaker Portal",
        "Submit Abstract",
        "Session Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522132636823-Conditional-Logic-in-Speaker-Portal",
      "slug": "conditional-logic-in-speaker-portal",
      "title": "Conditional Logic (in Speaker Portal)",
      "url": "/pages/conditional-logic-in-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522132636823-Conditional-Logic-in-Speaker-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522132636823-Conditional-Logic-in-Speaker-Portal",
      "description": "Learn how to add Conditional Logic (in Speaker Portal) by specifying one or more rules and the fields displayed when conditions are met.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Conditional Logic",
        "Speaker Portal",
        "conditional section",
        "qualifier",
        "field layout"
      ],
      "topics": [
        "Conditional Logic",
        "Speaker Portal",
        "conditional section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522130699671-My-Session-Details-Speaker-Portal",
      "slug": "my-session-details-speaker-portal",
      "title": "My Session Details (Speaker Portal)",
      "url": "/pages/my-session-details-speaker-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522130699671-My-Session-Details-Speaker-Portal.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522130699671-My-Session-Details-Speaker-Portal",
      "description": "This page configures the personalized My Sessions page in the Speaker Portal for speakers. It uses the Speakers and Sessions Setup Session Layout and supports Conditional Logic.",
      "datePublished": "",
      "keywords": [
        "Speaker Portal",
        "My Sessions",
        "Conditional Logic"
      ],
      "topics": [
        "Speaker Portal",
        "My Sessions",
        "Conditional Logic"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760121350039-Event-Promo-Code-Import-Wizard",
      "slug": "event-promo-code-import-wizard",
      "title": "Event Promo Code Import Wizard",
      "url": "/pages/event-promo-code-import-wizard.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760121350039-Event-Promo-Code-Import-Wizard.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760121350039-Event-Promo-Code-Import-Wizard",
      "description": "Event Promo Code Import Wizard instructions for importing promo codes into an event using a CSV file. Includes steps A: Prepare an Import File and B: Import Your Data and required import fields.",
      "datePublished": "",
      "keywords": [
        "Event Promo Code Import Wizard",
        "promo codes",
        "CSV import"
      ],
      "topics": [
        "Event Promo Code Import Wizard",
        "promo codes",
        "CSV import"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30764203930007-Payments-and-Refunds-Summary-Including-Sub-Accounts",
      "slug": "payments-and-refunds-summary-including-sub-accounts",
      "title": "Payments and Refunds Summary – Including Sub-Accounts",
      "url": "/pages/payments-and-refunds-summary-including-sub-accounts.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30764203930007-Payments-and-Refunds-Summary-Including-Sub-Accounts.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30764203930007-Payments-and-Refunds-Summary-Including-Sub-Accounts",
      "description": "A summary of all payments and refunds for all events in the current account and its sub-accounts, grouped by payment type and date processed.",
      "datePublished": "2026-06-24",
      "keywords": [
        "payments",
        "refunds",
        "sub-accounts"
      ],
      "topics": [
        "payments",
        "refunds",
        "sub-accounts"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762203240599",
      "slug": "profiles-faq-inviting-or-registering-profiles",
      "title": "Profiles FAQ - Inviting or Registering Profiles",
      "url": "/pages/profiles-faq-inviting-or-registering-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762203240599.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762203240599",
      "description": "Procedure for inviting or registering profiles for an event, including steps to use Menu, Profiles, Search Profiles, Contact Filters, Report Results, and manage registrations by status.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Profiles FAQ",
        "Inviting profiles",
        "Register profiles",
        "Event registrations"
      ],
      "topics": [
        "Profiles FAQ",
        "Inviting profiles",
        "Register profiles"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909119150231-Build-and-Manage-an-Event-Step-4",
      "slug": "build-and-manage-an-event-step-4",
      "title": "Build and Manage an Event - Step 4",
      "url": "/pages/build-and-manage-an-event-step-4.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909119150231-Build-and-Manage-an-Event-Step-4.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909119150231-Build-and-Manage-an-Event-Step-4",
      "description": "Certain Help Center article: Step 4: Add Options. It lists optional functional areas such as Agenda, Accommodation, Payments, Logic, Additional Registrations, Entry pages, and Custom HTML sections.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "registration form",
        "agenda module",
        "Payments module",
        "Logic rules",
        "Additional Registrations",
        "Custom HTML"
      ],
      "topics": [
        "Certain",
        "registration form",
        "agenda module"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30760767409175",
      "slug": "using-event-templates",
      "title": "Using Event Templates",
      "url": "/pages/using-event-templates.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30760767409175.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30760767409175",
      "description": "Event Templates help planners create new events by reusing template features such as look and feel, event setup, forms, and logic rules. Includes grid and tabular template actions.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Event Templates",
        "Copy Event",
        "Event Builder",
        "Plan > Configure > Options",
        "User Access"
      ],
      "topics": [
        "Event Templates",
        "Copy Event",
        "Event Builder"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685401533591",
      "slug": "event-details-or-add-event",
      "title": "Event Details (or \"Add Event\")",
      "url": "/pages/event-details-or-add-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685401533591.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685401533591",
      "description": "Certain event setup documentation for the Event Details (or \"Add Event\") page. It explains event name, event code, status, time zone, webinar options, location, roles, contact, and currency labels.",
      "datePublished": "2026-07-28",
      "keywords": [
        "Certain",
        "Event Details",
        "Add Event",
        "Event Code",
        "Time Zone",
        "Registration Capacity"
      ],
      "topics": [
        "Certain",
        "Event Details",
        "Add Event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762441593495",
      "slug": "reports-faq-working-with-the-report-results-window",
      "title": "Reports FAQ - Working with the Report Results Window",
      "url": "/pages/reports-faq-working-with-the-report-results-window.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762441593495.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762441593495",
      "description": "The Reports FAQ explains the Report Results window, the Action Bar, record selection, sorting, row controls, and export and filter options, including drill-down filters.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reports FAQ",
        "Report Results window",
        "Action Bar",
        "Row Controls",
        "Reports / Analyze"
      ],
      "topics": [
        "Reports FAQ",
        "Report Results window",
        "Action Bar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517623492119-Report-Subtotals",
      "slug": "report-subtotals",
      "title": "Report Subtotals",
      "url": "/pages/report-subtotals.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517623492119-Report-Subtotals.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517623492119-Report-Subtotals",
      "description": "Display Subtotals in reports. Subtotals can be shown on Adobe PDF, Printable Excel, and Printable HTML. Options include total number of records per group.",
      "datePublished": "2025-11-24",
      "keywords": [
        "Report Subtotals",
        "Subtotals",
        "Printable Excel",
        "Adobe PDF"
      ],
      "topics": [
        "Report Subtotals",
        "Subtotals",
        "Printable Excel"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30517429078807-Select-Report-Subtotals-Profiles",
      "slug": "select-report-subtotals-profiles",
      "title": "Select Report Subtotals (Profiles)",
      "url": "/pages/select-report-subtotals-profiles.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30517429078807-Select-Report-Subtotals-Profiles.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30517429078807-Select-Report-Subtotals-Profiles",
      "description": "Subtotals can be displayed on printable report formats: Adobe PDF and Printable HTML. Subtotals can show sum, maximum, minimum, or average, plus record counts per group.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Select Report Subtotals (Profiles)",
        "Adobe PDF",
        "Printable HTML"
      ],
      "topics": [
        "Select Report Subtotals (Profiles)",
        "Adobe PDF",
        "Printable HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30830815872663",
      "slug": "reports-faq-report-results-window",
      "title": "Reports FAQ - Report Results Window",
      "url": "/pages/reports-faq-report-results-window.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30830815872663.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30830815872663",
      "description": "Learn how the Reports FAQ - Report Results Window presents records and how the Action Bar and Row Controls work, including actions, export formats, filtering, mass actions, and badge printing.",
      "datePublished": "",
      "keywords": [
        "Reports FAQ",
        "Report Results Window",
        "Action Bar",
        "Row Controls",
        "Export",
        "Filter"
      ],
      "topics": [
        "Reports FAQ",
        "Report Results Window",
        "Action Bar"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4414753809559-Wi-Fi-Requirements",
      "slug": "wi-fi-requirements",
      "title": "Wi-Fi Requirements",
      "url": "/pages/wi-fi-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4414753809559-Wi-Fi-Requirements.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4414753809559-Wi-Fi-Requirements",
      "description": "Wi-Fi requirements for Touchpoint events, including bandwidth expectations for app downloads, presentation downloads, and live polling access points.",
      "datePublished": "2022-01-01",
      "keywords": [
        "Touchpoint",
        "Wi-Fi requirements",
        "live polling",
        "access points",
        "bandwidth"
      ],
      "topics": [
        "Touchpoint",
        "Wi-Fi requirements",
        "live polling"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033675193-Sponsorship-Opportunities",
      "slug": "sponsorship-opportunities",
      "title": "Sponsorship Opportunities",
      "url": "/pages/sponsorship-opportunities.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033675193-Sponsorship-Opportunities.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033675193-Sponsorship-Opportunities",
      "description": "Touchpoint Support Center page listing Mobile App Sponsorship Opportunities, including Rotating Home Page Images, Session Banner Ads, Sponsored News Story, Activity Feed Post, Messaging, Sponsor Level",
      "datePublished": "2024-06-24",
      "keywords": [
        "Sponsorship Opportunities",
        "Mobile App Sponsorship Opportunities",
        "Touchpoint"
      ],
      "topics": [
        "Sponsorship Opportunities",
        "Mobile App Sponsorship Opportunities",
        "Touchpoint"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4430635936023-Bulk-Uploading-Translated-Content",
      "slug": "bulk-uploading-translated-content",
      "title": "Bulk Uploading Translated Content",
      "url": "/pages/bulk-uploading-translated-content.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4430635936023-Bulk-Uploading-Translated-Content.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4430635936023-Bulk-Uploading-Translated-Content",
      "description": "Touchpoint bulk upload steps for translated content using an exported Excel workbook and field mappings so translated fields import back into Touchpoint.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "bulk upload",
        "translated content",
        "Excel"
      ],
      "topics": [
        "Touchpoint",
        "bulk upload",
        "translated content"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360050205774-Meetings",
      "slug": "meetings",
      "title": "Meetings",
      "url": "/pages/meetings.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360050205774-Meetings.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360050205774-Meetings",
      "description": "Touchpoint Meetings feature instructions for planned meetings and attendee meetings, plus Meeting Management console steps and bulk upload via spreadsheet import.",
      "datePublished": "2026-09-03",
      "keywords": [
        "Touchpoint",
        "Meetings",
        "My Schedule",
        "Meeting Management console"
      ],
      "topics": [
        "Touchpoint",
        "Meetings",
        "My Schedule"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033673833-In-App-Links",
      "slug": "in-app-links",
      "title": "In-App Links",
      "url": "/pages/in-app-links.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033673833-In-App-Links.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033673833-In-App-Links",
      "description": "Instructions for linking within your Touchpoint app using deep links, constructing In-App URLs from Touchpoint Content Management System CMS URLs, and mapping CMS paths to touchpoint:// shorthand.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "In-App Links",
        "WYSIWYG editor"
      ],
      "topics": [
        "Touchpoint",
        "In-App Links",
        "WYSIWYG editor"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033671713-Custom-Fields",
      "slug": "custom-fields-2",
      "title": "Custom Fields",
      "url": "/pages/custom-fields-2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033671713-Custom-Fields.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033671713-Custom-Fields",
      "description": "Custom fields allow you to add additional information to Attendees and Exhibitor Leads. The page lists Custom Field Types and Read/Write Settings, plus display rules for My Account, Attendee list, and",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "Custom Fields",
        "Attendees",
        "Exhibitor Leads",
        "Dynamic Data Fields (DDF)"
      ],
      "topics": [
        "Touchpoint",
        "Custom Fields",
        "Attendees"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41394074575895-How-to-Configure-Printer-Settings-in-Greet",
      "slug": "how-to-configure-printer-settings-in-greet",
      "title": "How to Configure Printer Settings in Greet",
      "url": "/pages/how-to-configure-printer-settings-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41394074575895-How-to-Configure-Printer-Settings-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41394074575895-How-to-Configure-Printer-Settings-in-Greet",
      "description": "Learn how to configure Printer Settings in Greet for badge and label printers, including connection methods, PrintNode printers, double-sided badges, offline printing, and duplicate print prevention.",
      "datePublished": "2026-09-09",
      "keywords": [
        "Greet",
        "Printer Settings",
        "PrintNode",
        "badge printing"
      ],
      "topics": [
        "Greet",
        "Printer Settings",
        "PrintNode"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047364914-Certain-Check-In-iOS-Quickstart-Guide",
      "slug": "certain-check-in-ios-quickstart-guide",
      "title": "Certain Check-In iOS Quickstart Guide",
      "url": "/pages/certain-check-in-ios-quickstart-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047364914-Certain-Check-In-iOS-Quickstart-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047364914-Certain-Check-In-iOS-Quickstart-Guide",
      "description": "Certain Check-In iOS Quickstart Guide steps: launch the iOS app, enter your domain, log in, select your event, check in attendees, scan badges, manage guest list, and use sessions.",
      "datePublished": "2023-07-08",
      "keywords": [
        "Certain Check-In",
        "iOS",
        "check-in quickstart",
        "Scan Attendee Badges",
        "Guest List",
        "Sessions"
      ],
      "topics": [
        "Certain Check-In",
        "iOS",
        "check-in quickstart"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10901755079831-Certain-Check-In-Hardware-Guide",
      "slug": "certain-check-in-hardware-guide",
      "title": "Certain Check-In Hardware Guide",
      "url": "/pages/certain-check-in-hardware-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10901755079831-Certain-Check-In-Hardware-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901755079831-Certain-Check-In-Hardware-Guide",
      "description": "Devices and Printer Recommendations for using Certain Check-In, including AirPrint certified printers for Apple iOS, USB printing for Windows 10/11, and specific Brother QL series printer models and s",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain Check-In",
        "AirPrint",
        "Brother QL series",
        "Windows 10/11"
      ],
      "topics": [
        "Certain Check-In",
        "AirPrint",
        "Brother QL series"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41418147051031",
      "slug": "managing-attendees-in-greet-2",
      "title": "Managing Attendees in Greet",
      "url": "/pages/managing-attendees-in-greet-2.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41418147051031.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41418147051031",
      "description": "Learn how to manage attendees in Greet, including the Attendees Table, finding attendees, importing and editing attendee records, checking in, and printing badges.",
      "datePublished": "2026-09-01",
      "keywords": [
        "Greet",
        "Attendees page",
        "badge printing",
        "CSV import"
      ],
      "topics": [
        "Greet",
        "Attendees page",
        "badge printing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053681594-Adding-percentage-based-discounts-to-your-Event",
      "slug": "adding-percentage-based-discounts-to-your-event",
      "title": "Adding percentage based discounts to your Event",
      "url": "/pages/adding-percentage-based-discounts-to-your-event.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053681594-Adding-percentage-based-discounts-to-your-Event.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053681594-Adding-percentage-based-discounts-to-your-Event",
      "description": "Learn the Discount Methods for applying percentage based discounts to a registration, including Promo Codes and logic rules, and set % based Discounts for Sessions, Attendee Types, and Agenda Items.",
      "datePublished": "2022-06-24",
      "keywords": [
        "percentage based discounts",
        "Promo Codes Quickguide",
        "Session Fees",
        "Registration Fees",
        "Fee Structure"
      ],
      "topics": [
        "percentage based discounts",
        "Promo Codes Quickguide",
        "Session Fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048166733-Content-Display",
      "slug": "content-display",
      "title": "Content Display",
      "url": "/pages/content-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048166733-Content-Display.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048166733-Content-Display",
      "description": "The Content Display section (Plan > Event Setup > Content Display) covers Display Fields, Content Blocks, and Display Rules for Event Forms, Websites, and Emails.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Content Display",
        "Display Fields",
        "Content Blocks",
        "Display Rules"
      ],
      "topics": [
        "Content Display",
        "Display Fields",
        "Content Blocks"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360048165233-Improved-Asset-Management",
      "slug": "improved-asset-management",
      "title": "Improved Asset Management",
      "url": "/pages/improved-asset-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360048165233-Improved-Asset-Management.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360048165233-Improved-Asset-Management",
      "description": "Learn how to manage Event Assets and Account Assets using Plan > Configure > Display > Assets, including upload, settings, and image placement on Event Websites and Forms.",
      "datePublished": "2026-06-24",
      "keywords": [
        "asset management",
        "Event Assets",
        "Account Assets"
      ],
      "topics": [
        "asset management",
        "Event Assets",
        "Account Assets"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011461113-Missing-Potential-Duplicates-under-Registrations-To-Review",
      "slug": "missing-potential-duplicates-under-registrations-to-review",
      "title": "Missing Potential Duplicates under Registrations To Review",
      "url": "/pages/missing-potential-duplicates-under-registrations-to-review.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011461113-Missing-Potential-Duplicates-under-Registrations-To-Review.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011461113-Missing-Potential-Duplicates-under-Registrations-To-Review",
      "description": "When an Event has more than 5,000 Registrations, Registrations do not appear under Registrations to Review - Potential Duplicates. Search for potential duplicates via an exported Excel file.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Registrations to Review",
        "Potential Duplicates",
        "exported Excel file",
        "Conditional Formatting",
        "Duplicate values"
      ],
      "topics": [
        "Registrations to Review",
        "Potential Duplicates",
        "exported Excel file"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_25512950376087-Upload-Embedded-Google-Map-to-Forms",
      "slug": "upload-embedded-google-map-to-forms",
      "title": "Upload Embedded Google Map to Forms",
      "url": "/pages/upload-embedded-google-map-to-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_25512950376087-Upload-Embedded-Google-Map-to-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/25512950376087-Upload-Embedded-Google-Map-to-Forms",
      "description": "Learn how to embed a Google Map into your form by opening Google Maps, using Share, copying the Embed a map HTML, and pasting it into the form.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Google Maps",
        "embed a map",
        "HTML",
        "forms"
      ],
      "topics": [
        "Google Maps",
        "embed a map",
        "HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200653690-How-to-Remove-a-Blank-Page-Generated-by-Logic",
      "slug": "how-to-remove-a-blank-page-generated-by-logic",
      "title": "How to Remove a Blank Page Generated by Logic",
      "url": "/pages/how-to-remove-a-blank-page-generated-by-logic.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200653690-How-to-Remove-a-Blank-Page-Generated-by-Logic.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200653690-How-to-Remove-a-Blank-Page-Generated-by-Logic",
      "description": "Learn how to remove a blank page generated by logic by adding JavaScript to a Certain Form using a Custom HTML Section and logic rules.",
      "datePublished": "2026-07-08",
      "keywords": [
        "blank page",
        "logic",
        "Custom HTML",
        "JavaScript",
        "jQuery",
        "Form"
      ],
      "topics": [
        "blank page",
        "logic",
        "Custom HTML"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211430-System-Timestamps",
      "slug": "system-timestamps",
      "title": "System Timestamps",
      "url": "/pages/system-timestamps.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211430-System-Timestamps.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211430-System-Timestamps",
      "description": "System Timestamps explains that certain Certain Platform administration date-time stamps use Pacific Standard Time (PST), while Event Setup > Details controls the Event time zone for the Add to Calend",
      "datePublished": "",
      "keywords": [
        "System Timestamps",
        "Certain Platform",
        "Pacific Standard Time (PST)",
        "Event Setup",
        "Add to Calendar"
      ],
      "topics": [
        "System Timestamps",
        "Certain Platform",
        "Pacific Standard Time (PST)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360041323593-Session-Speaker-Integration-Touchpoint",
      "slug": "session-speaker-integration-touchpoint",
      "title": "Session Speaker Integration - Touchpoint",
      "url": "/pages/session-speaker-integration-touchpoint.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360041323593-Session-Speaker-Integration-Touchpoint.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360041323593-Session-Speaker-Integration-Touchpoint",
      "description": "Instructions for integrating Session Speakers with Touchpoint in Certain Platform. Sections cover Sessions with Instances and Sessions without Instances.",
      "datePublished": "",
      "keywords": [
        "Touchpoint",
        "Session Speaker Integration",
        "Certain Platform"
      ],
      "topics": [
        "Touchpoint",
        "Session Speaker Integration",
        "Certain Platform"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762297037207",
      "slug": "registrations-faq-modifying-registration-details",
      "title": "Registrations FAQ - Modifying Registration Details",
      "url": "/pages/registrations-faq-modifying-registration-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762297037207.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762297037207",
      "description": "Instructions for modifying registration details using the left navigation links on the Registrations overview page, including Overview, Profile, Questions, Agenda, Sessions, Financials, History, Email",
      "datePublished": "2025-06-24",
      "keywords": [
        "Registrations FAQ",
        "modify registration details",
        "Attendee Profile",
        "Sessions",
        "Financials"
      ],
      "topics": [
        "Registrations FAQ",
        "modify registration details",
        "Attendee Profile"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685728061463",
      "slug": "agenda",
      "title": "Agenda",
      "url": "/pages/agenda.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685728061463.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685728061463",
      "description": "This Certain support article explains agenda categories for attendees, including Scheduled Items, Fees, Merchandise, and Other, and covers Organize Agenda Categories, Import & Export, and Waitlisting ",
      "datePublished": "2026-07-01",
      "keywords": [
        "Agenda",
        "Scheduled Items",
        "Fees",
        "Merchandise",
        "Waitlisting",
        "Pending"
      ],
      "topics": [
        "Agenda",
        "Scheduled Items",
        "Fees"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_25514116369431-How-to-Import-Accommodation-Details",
      "slug": "how-to-import-accommodation-details",
      "title": "How to Import Accommodation Details",
      "url": "/pages/how-to-import-accommodation-details.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_25514116369431-How-to-Import-Accommodation-Details.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/25514116369431-How-to-Import-Accommodation-Details",
      "description": "This article outlines the steps to import and update accommodation details for registrations, including Plan > Accommodation > Import, Room Reservation, Update Existing Reservation, and Complete Impor",
      "datePublished": "2026-06-24",
      "keywords": [
        "accommodation details import",
        "room reservation",
        "Excel (.xlsx)",
        "Unique ID",
        "registrations"
      ],
      "topics": [
        "accommodation details import",
        "room reservation",
        "Excel (.xlsx)"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_25512157124759-How-to-Update-Event-Template-Thumbnails",
      "slug": "how-to-update-event-template-thumbnails",
      "title": "How to Update Event Template Thumbnails",
      "url": "/pages/how-to-update-event-template-thumbnails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_25512157124759-How-to-Update-Event-Template-Thumbnails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/25512157124759-How-to-Update-Event-Template-Thumbnails",
      "description": "This guide explains how to upload an image displayed as a \"preview\" of the template on the Events > Templates page. The recommended image size is 200 x 150 pixels.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Event Template Thumbnails",
        "Events > Templates",
        "Plan > Configure > Display > Assets",
        "Event Template Settings"
      ],
      "topics": [
        "Event Template Thumbnails",
        "Events > Templates",
        "Plan > Configure > Display > Assets"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_31681843960983-Inline-Additional-Registrations",
      "slug": "inline-additional-registrations",
      "title": "Inline Additional Registrations",
      "url": "/pages/inline-additional-registrations.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_31681843960983-Inline-Additional-Registrations.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/31681843960983-Inline-Additional-Registrations",
      "description": "Summer Release #3 (Certain 8.3.8) introduces Inline Additional Registrations. The article explains inline attendee fields, grid layout, Section Header, display settings, attendee type logic, default s",
      "datePublished": "2026-06-24",
      "keywords": [
        "Inline Additional Registrations",
        "Certain 8.3.8",
        "Summer Release #3",
        "registration process for guests",
        "attendee type display logic"
      ],
      "topics": [
        "Inline Additional Registrations",
        "Certain 8.3.8",
        "Summer Release #3"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762861809687",
      "slug": "forms-faq-setting-up-the-agenda-section",
      "title": "Forms FAQ - Setting Up the Agenda Section",
      "url": "/pages/forms-faq-setting-up-the-agenda-section.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762861809687.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762861809687",
      "description": "The Agenda section enables attendees to filter agenda items using date, track, location, group, and keyword. Define field labels and control Rows Per Page, No Records Found Message, and start-with-no-",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "Forms",
        "Agenda section",
        "Rows Per Page",
        "No Records Found Message",
        "help topic"
      ],
      "topics": [
        "Certain",
        "Forms",
        "Agenda section"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759348538391",
      "slug": "custom-html-registration-form",
      "title": "Custom HTML (Registration Form)",
      "url": "/pages/custom-html-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759348538391.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759348538391",
      "description": "Customizing a registration form using Custom HTML sections. The article explains limits, how to add Custom HTML sections, and actions such as edit, delete, and copy, with links to Form Setup and Custo",
      "datePublished": "",
      "keywords": [
        "Custom HTML",
        "Registration Form",
        "Custom HTML Section Details",
        "Form Setup"
      ],
      "topics": [
        "Custom HTML",
        "Registration Form",
        "Custom HTML Section Details"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759298174103",
      "slug": "logic-rules-attendee-form",
      "title": "Logic Rules (Attendee Form)",
      "url": "/pages/logic-rules-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759298174103.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759298174103",
      "description": "Guide to Logic Rules for attendee/registration forms. Includes Conditions, Operators, Actions, and Package Logic. Explains how form logic controls display and processing.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Logic Rules (Attendee Form)",
        "Form Logic",
        "Conditions",
        "Operators",
        "Actions",
        "Package Logic"
      ],
      "topics": [
        "Logic Rules (Attendee Form)",
        "Form Logic",
        "Conditions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30758436188695",
      "slug": "agenda-section-details-registration-form",
      "title": "Agenda Section Details (Registration Form)",
      "url": "/pages/agenda-section-details-registration-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30758436188695.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30758436188695",
      "description": "Learn how to configure an Agenda Section in a registration form, including Agenda Section Header, Agenda Section fields, Fields to Display, Selection Type, Display Rules, and Section Display Condition",
      "datePublished": "",
      "keywords": [
        "Agenda Section Details (Registration Form)",
        "registration form",
        "Agenda Section Header",
        "Selection Type",
        "Display Rules"
      ],
      "topics": [
        "Agenda Section Details (Registration Form)",
        "registration form",
        "Agenda Section Header"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211230-Administrators-PayPal-Setup-Requirements",
      "slug": "administrators-paypal-setup-requirements",
      "title": "Administrators - PayPal Setup Requirements",
      "url": "/pages/administrators-paypal-setup-requirements.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211230-Administrators-PayPal-Setup-Requirements.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211230-Administrators-PayPal-Setup-Requirements",
      "description": "Administrators - PayPal Setup Requirements instructions for configuring a PayPal account within Certain. Includes PayPal Gateway Account Settings fields such as Account Merchant/Vendor ID and PayPal M",
      "datePublished": "2023-12-24",
      "keywords": [
        "PayPal",
        "PayPal Gateway Account Settings",
        "Certain"
      ],
      "topics": [
        "PayPal",
        "PayPal Gateway Account Settings",
        "Certain"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211010-Invoices",
      "slug": "invoices",
      "title": "Invoices",
      "url": "/pages/invoices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211010-Invoices.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211010-Invoices",
      "description": "Instructions for Certain invoice templates and invoice generation workflows, including Event and Account level setup and automatic invoices with confirmation.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "invoice template",
        "PDF invoices",
        "registrants"
      ],
      "topics": [
        "Certain",
        "invoice template",
        "PDF invoices"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888948328855-General-FAQ-Setting-Up-Websites",
      "slug": "general-faq-setting-up-websites",
      "title": "General FAQ - Setting Up Websites",
      "url": "/pages/general-faq-setting-up-websites.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888948328855-General-FAQ-Setting-Up-Websites.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888948328855-General-FAQ-Setting-Up-Websites",
      "description": "A Website conveys event information to the public or attendee groups. This FAQ explains website use, website page structure, and default standard pages such as Page, Home, Location, Info, Agenda, and ",
      "datePublished": "2025-06-24",
      "keywords": [
        "website",
        "event websites",
        "Agenda",
        "Activities",
        "Home",
        "Location"
      ],
      "topics": [
        "website",
        "event websites",
        "Agenda"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30888864493207-General-FAQ-Setting-UP-Online-Forms",
      "slug": "general-faq-setting-up-online-forms",
      "title": "General FAQ - Setting UP Online Forms",
      "url": "/pages/general-faq-setting-up-online-forms.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30888864493207-General-FAQ-Setting-UP-Online-Forms.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30888864493207-General-FAQ-Setting-UP-Online-Forms",
      "description": "General FAQ content about setting up online registration forms, including Primary Form behavior and form sections such as Entry, Registrant Details, Attendee Type, Verify, Payment, Confirm, Logic, and",
      "datePublished": "2025-06-24",
      "keywords": [
        "online registration form",
        "event registration",
        "Primary Form",
        "Verify section",
        "Agenda Search"
      ],
      "topics": [
        "online registration form",
        "event registration",
        "Primary Form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30878540146711-Reports-FAQ-Report-Subtotals",
      "slug": "reports-faq-report-subtotals",
      "title": "Reports FAQ - Report Subtotals",
      "url": "/pages/reports-faq-report-subtotals.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30878540146711-Reports-FAQ-Report-Subtotals.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30878540146711-Reports-FAQ-Report-Subtotals",
      "description": "Learn how Subtotals display on Adobe PDF, Printable Excel, and Printable HTML formats, including record counts per group and Sum/Maximum/Minimum/Average selections.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Reports FAQ",
        "Report Subtotals",
        "Subtotals",
        "Adobe PDF",
        "Printable Excel",
        "Printable HTML"
      ],
      "topics": [
        "Reports FAQ",
        "Report Subtotals",
        "Subtotals"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30909099031191-Build-and-Manage-an-Event-Step-5",
      "slug": "build-and-manage-an-event-step-5",
      "title": "Build and Manage an Event - Step 5",
      "url": "/pages/build-and-manage-an-event-step-5.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30909099031191-Build-and-Manage-an-Event-Step-5.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30909099031191-Build-and-Manage-an-Event-Step-5",
      "description": "Step 5: Customize Look and Feel in Certain. Configure event look-and-feel using event templates, Settings > Display (basic display), or advanced display in Settings > Display, then create marketing el",
      "datePublished": "2025-06-24",
      "keywords": [
        "Certain",
        "event template",
        "Settings > Display",
        "Cascading Style Sheets",
        "HTML",
        "marketing elements"
      ],
      "topics": [
        "Certain",
        "event template",
        "Settings > Display"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_42482787057047-How-to-Import-Attendees-in-Greet",
      "slug": "how-to-import-attendees-in-greet",
      "title": "How to Import Attendees in Greet",
      "url": "/pages/how-to-import-attendees-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42482787057047-How-to-Import-Attendees-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42482787057047-How-to-Import-Attendees-in-Greet",
      "description": "How to import attendees in Greet using a CSV file, including before-you-import checks, the import modal steps, the required CSV columns, and how to fix failed imports.",
      "datePublished": "2026-09-06",
      "keywords": [
        "Greet",
        "CSV import",
        "Attendees"
      ],
      "topics": [
        "Greet",
        "CSV import",
        "Attendees"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_41567839345943-How-to-Create-a-Giveaway-for-Event-Attendees-in-Greet",
      "slug": "how-to-create-a-giveaway-for-event-attendees-in-greet",
      "title": "How to Create a Giveaway for Event Attendees in Greet",
      "url": "/pages/how-to-create-a-giveaway-for-event-attendees-in-greet.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_41567839345943-How-to-Create-a-Giveaway-for-Event-Attendees-in-Greet.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/41567839345943-How-to-Create-a-Giveaway-for-Event-Attendees-in-Greet",
      "description": "Learn how the Giveaways feature in Greet ties prize drawings to event check-in. Create giveaways, add prizes, open for entries, draw winners, manage winners, and close giveaways.",
      "datePublished": "2026-07-08",
      "keywords": [
        "Greet",
        "Giveaways",
        "event check-in"
      ],
      "topics": [
        "Greet",
        "Giveaways",
        "event check-in"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360024949493-Managing-Check-In-Badge-Printing-Quality-on-Windows-Devices",
      "slug": "managing-check-in-badge-printing-quality-on-windows-devices",
      "title": "Managing Check-In Badge Printing Quality on Windows Devices",
      "url": "/pages/managing-check-in-badge-printing-quality-on-windows-devices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360024949493-Managing-Check-In-Badge-Printing-Quality-on-Windows-Devices.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360024949493-Managing-Check-In-Badge-Printing-Quality-on-Windows-Devices",
      "description": "Instructions for managing Check-In badge printing quality on Windows devices, including Printing Differences and Positioning steps for Display Settings and Printer Printing Preferences.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Windows devices",
        "badge printing",
        "check-in badges",
        "Printing Differences",
        "Positioning"
      ],
      "topics": [
        "Windows devices",
        "badge printing",
        "check-in badges"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360020200533-Certain-Badge-Printers",
      "slug": "certain-badge-printers",
      "title": "Certain Badge Printers",
      "url": "/pages/certain-badge-printers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360020200533-Certain-Badge-Printers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360020200533-Certain-Badge-Printers",
      "description": "Guidance for selecting on-site badge printers for iOS, Android, and Network Issues, including AirPrint-certified printers and WiFi AP Isolation setting behavior.",
      "datePublished": "2026-06-24",
      "keywords": [
        "badge printers",
        "iOS",
        "Android",
        "WiFi",
        "AirPrint",
        "AP Isolation"
      ],
      "topics": [
        "badge printers",
        "iOS",
        "Android"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360018336414-Adding-a-Form-URL-in-the-QR-Code",
      "slug": "adding-a-form-url-in-the-qr-code",
      "title": "Adding a Form URL in the QR Code",
      "url": "/pages/adding-a-form-url-in-the-qr-code.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360018336414-Adding-a-Form-URL-in-the-QR-Code.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360018336414-Adding-a-Form-URL-in-the-QR-Code",
      "description": "The purpose of adding a form URL in a QR Code is to automatically direct the registrant to a specific form after scanning their QR code.",
      "datePublished": "2023-06-24",
      "keywords": [
        "QR Code",
        "form URL",
        "Registration PKRegId",
        "PKformID",
        "Certain"
      ],
      "topics": [
        "QR Code",
        "form URL",
        "Registration PKRegId"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211340-Printing-Badges-on-Avery-Templates-Not-Available-in-the-Certain-Badge-Layout-Editor",
      "slug": "printing-badges-on-avery-templates-not-available-in-the-cert",
      "title": "Printing Badges on Avery Templates Not Available in the Certain Badge Layout Editor",
      "url": "/pages/printing-badges-on-avery-templates-not-available-in-the-cert.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211340-Printing-Badges-on-Avery-Templates-Not-Available-in-the-Certain-Badge-Layout-Editor.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211340-Printing-Badges-on-Avery-Templates-Not-Available-in-the-Certain-Badge-Layout-Editor",
      "description": "Learn how to print badges on Avery templates not available in the Certain Badge Layout Editor using Avery’s online tool, including the upload steps for .xls or .csv and exporting to PDF.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain badge layout editor",
        "Avery templates",
        "badge printing",
        "PDF export"
      ],
      "topics": [
        "Certain badge layout editor",
        "Avery templates",
        "badge printing"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10899971771671-Badges-Guide",
      "slug": "badges-guide",
      "title": "Badges Guide",
      "url": "/pages/badges-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10899971771671-Badges-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10899971771671-Badges-Guide",
      "description": "Guide to configuring and generating badges in Certain, describing the Badges V2 module. Includes steps for enabling Badges V2, configuring barcodes, designing badge layouts, printing and emailing badg",
      "datePublished": "2026-06-24",
      "keywords": [
        "Badges V2",
        "Certain Check-In",
        "Email Templates",
        "On-Demand Badges",
        "Barcode Data Format",
        "Registration Code"
      ],
      "topics": [
        "Badges V2",
        "Certain Check-In",
        "Email Templates"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360041833753-Adding-Speakers-to-Sessions-vs-Session-Instances",
      "slug": "adding-speakers-to-sessions-vs-session-instances",
      "title": "Adding Speakers to Sessions vs. Session Instances",
      "url": "/pages/adding-speakers-to-sessions-vs-session-instances.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360041833753-Adding-Speakers-to-Sessions-vs-Session-Instances.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360041833753-Adding-Speakers-to-Sessions-vs-Session-Instances",
      "description": "Learn how Speakers created under Master Sessions are assigned to session instances, and how to add a Master Speaker versus an Instance Speaker, including import columns behavior.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Speakers and Sessions",
        "Master Sessions",
        "Session Instances",
        "Master Speaker",
        "Instance Speaker"
      ],
      "topics": [
        "Speakers and Sessions",
        "Master Sessions",
        "Session Instances"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360046630934-Single-or-Multiple-Session-Review-Tiers",
      "slug": "single-or-multiple-session-review-tiers",
      "title": "Single or Multiple Session Review Tiers",
      "url": "/pages/single-or-multiple-session-review-tiers.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360046630934-Single-or-Multiple-Session-Review-Tiers.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360046630934-Single-or-Multiple-Session-Review-Tiers",
      "description": "Certain provides the ability to create up to 5 tiers for review. The article explains setup steps for tier reviews, privileges, email templates, and recommendations in session reviews.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Certain",
        "session reviews",
        "review tiers",
        "speaker details",
        "email templates"
      ],
      "topics": [
        "Certain",
        "session reviews",
        "review tiers"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360053496594-Extracting-all-attendees-information",
      "slug": "extracting-all-attendees-information",
      "title": "Extracting all attendees' information",
      "url": "/pages/extracting-all-attendees-information.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360053496594-Extracting-all-attendees-information.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360053496594-Extracting-all-attendees-information",
      "description": "Create an account level report to extract attendee agenda and session information, then run it for each event and export it as an Excel File.",
      "datePublished": "2023-06-24",
      "keywords": [
        "attendees",
        "account level report",
        "Excel File",
        "Data Extraction user guide"
      ],
      "topics": [
        "attendees",
        "account level report",
        "Excel File"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360043407513-How-to-Delete-Images-and-Files-in-an-Event-or-an-Account",
      "slug": "how-to-delete-images-and-files-in-an-event-or-an-account",
      "title": "How to Delete Images and Files in an Event or an Account",
      "url": "/pages/how-to-delete-images-and-files-in-an-event-or-an-account.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360043407513-How-to-Delete-Images-and-Files-in-an-Event-or-an-Account.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360043407513-How-to-Delete-Images-and-Files-in-an-Event-or-an-Account",
      "description": "Learn how to manually delete image and file assets in an event or account by navigating to the Assets sections and selecting Delete, then confirming with OK.",
      "datePublished": "2023-01-01",
      "keywords": [
        "delete images",
        "delete files",
        "Event Assets",
        "Account Assets"
      ],
      "topics": [
        "delete images",
        "delete files",
        "Event Assets"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211180-Account-Structure-and-Sub-Account-Management",
      "slug": "account-structure-and-sub-account-management",
      "title": "Account Structure and Sub-Account Management",
      "url": "/pages/account-structure-and-sub-account-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211180-Account-Structure-and-Sub-Account-Management.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211180-Account-Structure-and-Sub-Account-Management",
      "description": "Learn how to manage Account Settings > Administration > Sub-Accounts, including how Sub-Accounts are structured and how User Accounts select Sub-Accounts via a drop-down menu.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Sub-Accounts",
        "Account Structure",
        "Account Settings",
        "Administration",
        "Sub-Accounts Management"
      ],
      "topics": [
        "Sub-Accounts",
        "Account Structure",
        "Account Settings"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210550-Primary-Display-Setup",
      "slug": "primary-display-setup",
      "title": "Primary Display Setup",
      "url": "/pages/primary-display-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210550-Primary-Display-Setup.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210550-Primary-Display-Setup",
      "description": "Display refers to the look and feel of an Event's Forms, Websites and Emails. The Primary Display page configures colors and fonts under Plan > Display > Primary Display, including header and footer.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Primary Display",
        "Display Setup",
        "Header and Footer"
      ],
      "topics": [
        "Primary Display",
        "Display Setup",
        "Header and Footer"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15532945825815-API-Fetch-walkthrough",
      "slug": "api-fetch-walkthrough",
      "title": "API Fetch walkthrough",
      "url": "/pages/api-fetch-walkthrough.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15532945825815-API-Fetch-walkthrough.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15532945825815-API-Fetch-walkthrough",
      "description": "API Fetch walkthrough describing Certain API Fetch and steps for adding a data source, setting response schema, assigning inbound flow, and scheduling automated pulls.",
      "datePublished": "2023-06-24",
      "keywords": [
        "API Fetch",
        "Certain API Fetch",
        "Signal integration"
      ],
      "topics": [
        "API Fetch",
        "Certain API Fetch",
        "Signal integration"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360047281613-Adding-Speakers-on-Sessions-and-Instances",
      "slug": "adding-speakers-on-sessions-and-instances",
      "title": "Adding Speakers on Sessions and Instances",
      "url": "/pages/adding-speakers-on-sessions-and-instances.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360047281613-Adding-Speakers-on-Sessions-and-Instances.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360047281613-Adding-Speakers-on-Sessions-and-Instances",
      "description": "Speakers created under master sessions are automatically assigned to session instances, while specific instance assignment uses the Speaker field inside the Instances section.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Speakers",
        "Sessions",
        "Instances",
        "Touchpoint app",
        "Conference Layout Instances"
      ],
      "topics": [
        "Speakers",
        "Sessions",
        "Instances"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_10902047633687-Speaker-and-Session-Management-User-Guide",
      "slug": "speaker-and-session-management-user-guide",
      "title": "Speaker and Session Management User Guide",
      "url": "/pages/speaker-and-session-management-user-guide.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_10902047633687-Speaker-and-Session-Management-User-Guide.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10902047633687-Speaker-and-Session-Management-User-Guide",
      "description": "Guide for setting up Speaker and Session Management in Certain, including Conference Sessions features like Speaker Portal, Reviewer Portal, review workflow, sessions, scheduling, assignments, and rep",
      "datePublished": "2023-01-01",
      "keywords": [
        "Certain",
        "Speaker Portal",
        "Reviewer Portal",
        "Conference Sessions",
        "session reviews",
        "Scheduling",
        "Bulk Assignment"
      ],
      "topics": [
        "Certain",
        "Speaker Portal",
        "Reviewer Portal"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_4416143875351-Managing-a-Live-Poll-from-the-VIP-Portal",
      "slug": "managing-a-live-poll-from-the-vip-portal",
      "title": "Managing a Live Poll from the VIP Portal",
      "url": "/pages/managing-a-live-poll-from-the-vip-portal.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_4416143875351-Managing-a-Live-Poll-from-the-VIP-Portal.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/4416143875351-Managing-a-Live-Poll-from-the-VIP-Portal",
      "description": "Instructions for managing a Live Poll from the VIP Portal, including logging into the VIP Portal, opening the moderator console, displaying questions, and using Projection View URLs for each agenda se",
      "datePublished": "2022-06-24",
      "keywords": [
        "VIP Portal",
        "Live Poll",
        "moderator console",
        "Projection View"
      ],
      "topics": [
        "VIP Portal",
        "Live Poll",
        "moderator console"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360019301054-Troubleshooting-Data-Fields-in-Emails",
      "slug": "troubleshooting-data-fields-in-emails",
      "title": "Troubleshooting Data Fields in Emails",
      "url": "/pages/troubleshooting-data-fields-in-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360019301054-Troubleshooting-Data-Fields-in-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360019301054-Troubleshooting-Data-Fields-in-Emails",
      "description": "Troubleshooting Data Fields in Emails explains why dynamic data fields (DDFs) do not show correctly and how to check if the recipient was marked as a Test Registrant in a Live event.",
      "datePublished": "2026-06-24",
      "keywords": [
        "dynamic data fields (DDFs)",
        "Test Registrant",
        "Live event",
        "email templates"
      ],
      "topics": [
        "dynamic data fields (DDFs)",
        "Test Registrant",
        "Live event"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360014702393-Web-Integration-Links",
      "slug": "web-integration-links",
      "title": "Web Integration Links",
      "url": "/pages/web-integration-links.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360014702393-Web-Integration-Links.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360014702393-Web-Integration-Links",
      "description": "Integration Links customize the attendee experience by inserting dynamic data fields into email messages and the confirmation page of a Form. Learn how to enable and add a new Web Integration Link.",
      "datePublished": "2023-01-01",
      "keywords": [
        "Integration Links",
        "Web Integration Links",
        "email messages"
      ],
      "topics": [
        "Integration Links",
        "Web Integration Links",
        "email messages"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360011662593-On-Hold-Status-in-Scheduled-Emails",
      "slug": "on-hold-status-in-scheduled-emails",
      "title": "On Hold Status in Scheduled Emails",
      "url": "/pages/on-hold-status-in-scheduled-emails.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360011662593-On-Hold-Status-in-Scheduled-Emails.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360011662593-On-Hold-Status-in-Scheduled-Emails",
      "description": "Learn how Scheduled Emails enter an On Hold Status when copying an Event based on Event Start or End Dates, how to change status back to Queued, and how to remove an On Hold Scheduled Email.",
      "datePublished": "",
      "keywords": [
        "On Hold",
        "Scheduled Emails",
        "Queued",
        "Completed",
        "Promote",
        "Certain"
      ],
      "topics": [
        "On Hold",
        "Scheduled Emails",
        "Queued"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_15255586668951-Basic-Template",
      "slug": "basic-template",
      "title": "Basic Template",
      "url": "/pages/basic-template.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_15255586668951-Basic-Template.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/15255586668951-Basic-Template",
      "description": "Instructions for creating and editing the Basic Template, including the workflow for adding the Basic Template and how to edit Display Fields like eventConfiguration, agendaSection, speakerSection, sp",
      "datePublished": "2026-06-24",
      "keywords": [
        "Basic Template",
        "Display Fields",
        "Content File"
      ],
      "topics": [
        "Basic Template",
        "Display Fields",
        "Content File"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200210650-Adding-Questions-to-a-Form",
      "slug": "adding-questions-to-a-form",
      "title": "Adding Questions to a Form",
      "url": "/pages/adding-questions-to-a-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200210650-Adding-Questions-to-a-Form.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200210650-Adding-Questions-to-a-Form",
      "description": "This page explains how to add Custom Profile questions and Custom Registration Questions to an event registration form using Registrant Details, Question Section, or Logic Rule.",
      "datePublished": "2026-09-03",
      "keywords": [
        "Custom Questions",
        "Custom Profile Questions",
        "Custom Registration Questions",
        "Registrant Details",
        "Question Section",
        "Logic Rule"
      ],
      "topics": [
        "Custom Questions",
        "Custom Profile Questions",
        "Custom Registration Questions"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732273-createSpeaker",
      "slug": "createspeaker",
      "title": "createSpeaker",
      "url": "/pages/createspeaker.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732273-createSpeaker.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732273-createSpeaker",
      "description": "Touchpoint API Usage: createSpeaker GraphQL mutation for creating a speaker with arguments gatheringId and speaker (SpeakerParams), plus photoUrl or photo upload options in curl examples.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "createSpeaker",
        "GraphQL",
        "curl",
        "SpeakerParams"
      ],
      "topics": [
        "Touchpoint",
        "createSpeaker",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199074-Meetings-Query",
      "slug": "meetings-query",
      "title": "Meetings Query",
      "url": "/pages/meetings-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199074-Meetings-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199074-Meetings-Query",
      "description": "Touchpoint Meetings Query describes Standard and Competitive meetings, then lists gatheringId (Int!), name (String!), and startsAt (Datetime!) with a CURL Request for the GraphQL endpoint https://api.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "Meetings Query",
        "GraphQL"
      ],
      "topics": [
        "Touchpoint",
        "Meetings Query",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033732133-updateAttendee",
      "slug": "updateattendee",
      "title": "updateAttendee",
      "url": "/pages/updateattendee.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033732133-updateAttendee.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033732133-updateAttendee",
      "description": "Touchpoint API GraphQL updateAttendee mutation with arguments gatheringId, id, and attendee (AttendeeParams), plus CURL request and response fields.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Touchpoint",
        "updateAttendee",
        "GraphQL",
        "CURL request",
        "AttendeeParams"
      ],
      "topics": [
        "Touchpoint",
        "updateAttendee",
        "GraphQL"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033729633-createAttendee",
      "slug": "createattendee",
      "title": "createAttendee",
      "url": "/pages/createattendee.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033729633-createAttendee.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033729633-createAttendee",
      "description": "GraphQL createAttendee mutation details for Touchpoint attendees. Includes AttendeeParams fields, photoUrl/photo uploads, relationship fields, and curl request/response examples.",
      "datePublished": "2026-06-24",
      "keywords": [
        "createAttendee",
        "GraphQL Mutation",
        "AttendeeParams",
        "curl",
        "Touchpoint API"
      ],
      "topics": [
        "createAttendee",
        "GraphQL Mutation",
        "AttendeeParams"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033199234-Exhibitors-Query",
      "slug": "exhibitors-query",
      "title": "Exhibitors Query",
      "url": "/pages/exhibitors-query.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033199234-Exhibitors-Query.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033199234-Exhibitors-Query",
      "description": "GraphQL Exhibitors Query for Touchpoint API. Includes arguments (gatheringId, filters with createdAfter/createdBefore/updatedAfter/updatedBefore) and CURL request and ExhibitorParams attributes (name,",
      "datePublished": "2026-07-15",
      "keywords": [
        "Touchpoint API",
        "GraphQL",
        "Exhibitors Query"
      ],
      "topics": [
        "Touchpoint API",
        "GraphQL",
        "Exhibitors Query"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_200211470-Recommended-Dimensions-for-Extended-Display-Main-Image-Field",
      "slug": "recommended-dimensions-for-extended-display-main-image-field",
      "title": "Recommended Dimensions for Extended Display > Main Image Field",
      "url": "/pages/recommended-dimensions-for-extended-display-main-image-field.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_200211470-Recommended-Dimensions-for-Extended-Display-Main-Image-Field.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/200211470-Recommended-Dimensions-for-Extended-Display-Main-Image-Field",
      "description": "Instructions for the \"Main Image\" field in Plan > Configure > Display > Extended Display, including form width and height behavior and steps to upload a Banner image and configure Custom HTML Shell.",
      "datePublished": "2023-06-24",
      "keywords": [
        "Extended Display",
        "Main Image",
        "Banner image",
        "Custom HTML Shell"
      ],
      "topics": [
        "Extended Display",
        "Main Image",
        "Banner image"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685779926551",
      "slug": "fees-discounts-agenda-items",
      "title": "Fees & Discounts (Agenda Items)",
      "url": "/pages/fees-discounts-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685779926551.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685779926551",
      "description": "Fees & Discounts (Agenda Items) page explains how Fees, discounts, taxes, and surcharges adjust attendee amounts. It also covers promo codes and custom fee & discount types.",
      "datePublished": "2025-06-24",
      "keywords": [
        "Fees & Discounts (Agenda Items)",
        "promo codes",
        "Custom Fee & Discount Types"
      ],
      "topics": [
        "Fees & Discounts (Agenda Items)",
        "promo codes",
        "Custom Fee & Discount Types"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30685755069591",
      "slug": "scheduled-agenda-items",
      "title": "Scheduled (Agenda Items)",
      "url": "/pages/scheduled-agenda-items.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30685755069591.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30685755069591",
      "description": "Scheduled items are the time- and location-based parts of your event. The page covers Item List and Calendar Grid views, Custom Scheduled Types, and Groups, Locations & Tracks.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Scheduled (Agenda Items)",
        "Item List",
        "Calendar Grid",
        "Custom Scheduled Types",
        "Groups, Locations & Tracks"
      ],
      "topics": [
        "Scheduled (Agenda Items)",
        "Item List",
        "Calendar Grid"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_360033195114-Supported-Devices",
      "slug": "supported-devices",
      "title": "Supported Devices",
      "url": "/pages/supported-devices.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_360033195114-Supported-Devices.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033195114-Supported-Devices",
      "description": "Supported Devices information for running the Event App. Android devices need to be on one of the last 3 major releases. iOS devices need to be on one of the last 2 major releases.",
      "datePublished": "2025-01-24",
      "keywords": [
        "Supported Devices",
        "Event App",
        "Android",
        "iOS"
      ],
      "topics": [
        "Supported Devices",
        "Event App",
        "Android"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_37944369527191-Meeting-Invites",
      "slug": "meeting-invites",
      "title": "Meeting Invites",
      "url": "/pages/meeting-invites.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_37944369527191-Meeting-Invites.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/37944369527191-Meeting-Invites",
      "description": "Meeting Invites help article explains how attendees send meeting invites, how attendees accept, and how accepted or maybe responses make meetings appear on user's My Schedule.",
      "datePublished": "2026-07-01",
      "keywords": [
        "Meeting Invites",
        "Touchpoint",
        "attendees",
        "My Schedule"
      ],
      "topics": [
        "Meeting Invites",
        "Touchpoint",
        "attendees"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_42708861652631-Getting-Started-with-Express",
      "slug": "getting-started-with-express",
      "title": "Getting Started with Express",
      "url": "/pages/getting-started-with-express.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_42708861652631-Getting-Started-with-Express.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/42708861652631-Getting-Started-with-Express",
      "description": "Getting Started with Express: a quick tour of Certain Express and the four areas Accounts, Events, Profiles, and Brand Kit. Learn where each feature lives.",
      "datePublished": "",
      "keywords": [
        "Express",
        "Accounts",
        "Events",
        "Profiles",
        "Brand Kit"
      ],
      "topics": [
        "Express",
        "Accounts",
        "Events"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30759256660759",
      "slug": "additional-registrations-attendee-form",
      "title": "Additional Registrations (Attendee Form)",
      "url": "/pages/additional-registrations-attendee-form.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759256660759.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759256660759",
      "description": "The Additional Registrations section enables primary registration and additional registrations on a single order form, including form setup, transfer settings, Verify/Confirm fields, and Form Logic to",
      "datePublished": "2025-06-24",
      "keywords": [
        "Additional Registrations",
        "primary registration",
        "attendee form",
        "Form Logic",
        "Verify",
        "Confirm"
      ],
      "topics": [
        "Additional Registrations",
        "primary registration",
        "attendee form"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30518416035479",
      "slug": "create-a-registration",
      "title": "Create a Registration",
      "url": "/pages/create-a-registration.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30518416035479.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30518416035479",
      "description": "Create a Registration page help content covering attendee Contact Information and Registration Information, including Attendee Type and Status, fee rules, and status actions.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Create a Registration",
        "attendee type",
        "registration status",
        "contact information",
        "Certain"
      ],
      "topics": [
        "Create a Registration",
        "attendee type",
        "registration status"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30522020252951",
      "slug": "session-layout-in-speaker-and-session-management",
      "title": "Session Layout (in Speaker and Session Management)",
      "url": "/pages/session-layout-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30522020252951.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30522020252951",
      "description": "Session Layout (in Speaker and Session Management) describes Configure the layout of the Sessions page, the Simple Sessions layout, and the Conference Sessions layout.",
      "datePublished": "",
      "keywords": [
        "Session Layout",
        "Speaker and Session Management",
        "Sessions page"
      ],
      "topics": [
        "Session Layout",
        "Speaker and Session Management",
        "Sessions page"
      ],
      "language": "en"
    },
    {
      "id": "442platform-support_certain_com_hc_en-us_articles_30521615623319",
      "slug": "session-add-or-edit-in-speaker-and-session-management",
      "title": "Session: Add or Edit (in Speaker and Session Management)",
      "url": "/pages/session-add-or-edit-in-speaker-and-session-management.html",
      "legacy_url": "/pages/legacy/442platform-support_certain_com_hc_en-us_articles_30521615623319.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521615623319",
      "description": "On this page you add and edit sessions in Speaker and Session Management. What you see depends on the Session Layout selected: Standard/Simple Sessions or Conference Sessions.",
      "datePublished": "2026-07-21",
      "keywords": [
        "Speaker and Session Management",
        "Session Layout",
        "Conference Sessions",
        "Standard/Simple Sessions"
      ],
      "topics": [
        "Speaker and Session Management",
        "Session Layout",
        "Conference Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521346085655",
      "slug": "badges-in-badges-v2",
      "title": "Badges (in Badges V2)",
      "url": "/pages/badges-in-badges-v2.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521346085655.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521346085655",
      "description": "Instructions for configuring and printing attendee badges using Badges V2, including badge layout setup, fields, template selection, barcode/Logo/Pic placement, and printing rules.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Badges V2",
        "badge layout",
        "printing badges"
      ],
      "topics": [
        "Certain",
        "Badges V2",
        "badge layout"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30686122945943",
      "slug": "travel-information-event-setup",
      "title": "Travel Information (Event Setup)",
      "url": "/pages/travel-information-event-setup.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30686122945943.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686122945943",
      "description": "Travel Information (Event Setup) explains how Event Setup shows the Travel page when the Travel Module is activated, and how to configure Custom Travel Questions and Default Travel Dates.",
      "datePublished": "",
      "keywords": [
        "Travel Information (Event Setup)",
        "Event Setup",
        "Travel Module",
        "Custom Travel Questions",
        "Default Travel Dates"
      ],
      "topics": [
        "Travel Information (Event Setup)",
        "Event Setup",
        "Travel Module"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30762381986711",
      "slug": "reports-faq-report-setup-event-reports",
      "title": "Reports FAQ - Report Setup (Event Reports)",
      "url": "/pages/reports-faq-report-setup-event-reports.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30762381986711.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30762381986711",
      "description": "Use the Report Setup page to create or edit custom reports for an event. Includes Report Name, Visibility, Report Tokenization, Report Type, Changes Report options, and Roles-Based Access.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Reports FAQ",
        "Report Setup",
        "Report Tokenization",
        "Report Type",
        "Changes Report",
        "Roles-Based Access"
      ],
      "topics": [
        "Reports FAQ",
        "Report Setup",
        "Report Tokenization"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521637743895",
      "slug": "add-or-edit-a-conference-session-in-speaker-and-session-mana",
      "title": "Add or Edit a Conference Session (in Speaker and Session Management)",
      "url": "/pages/add-or-edit-a-conference-session-in-speaker-and-session-mana.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521637743895.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521637743895",
      "description": "Add or Edit a Conference Session (in Speaker and Session Management) in Certain Speaker and Session Management. Includes Session Details fields, Top-Right Controls, and Session Webinar setup.",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Speaker and Session Management",
        "Conference Sessions",
        "Session Webinar"
      ],
      "topics": [
        "Certain",
        "Speaker and Session Management",
        "Conference Sessions"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30521115960855",
      "slug": "registration-history-attendee",
      "title": "Registration History (Attendee)",
      "url": "/pages/registration-history-attendee.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30521115960855.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30521115960855",
      "description": "Certain tracks attendee registration changes in the History area. The page explains Registration Header, Registration History fields, Details for row n, and Registration History Notes for adding histo",
      "datePublished": "2026-06-24",
      "keywords": [
        "Certain",
        "Registration History",
        "attendee registration",
        "History",
        "Registration Header"
      ],
      "topics": [
        "Certain",
        "Registration History",
        "attendee registration"
      ],
      "language": "en"
    },
    {
      "id": "442touchpoint-support_certain_com_hc_en-us_articles_360033195354-Create-Gathering",
      "slug": "create-gathering",
      "title": "Create Gathering",
      "url": "/pages/create-gathering.html",
      "legacy_url": "/pages/legacy/442touchpoint-support_certain_com_hc_en-us_articles_360033195354-Create-Gathering.html",
      "original_url": "https://touchpoint-support.certain.com/hc/en-us/articles/360033195354-Create-Gathering",
      "description": "Create Gathering GraphQL mutation with CURL request and GraphQL response for createGathering, including GatheringParams fields: name, startsOn, endsOn, timeZone, externalId, externalSource, and requir",
      "datePublished": "2026-05-22",
      "keywords": [
        "Touchpoint",
        "Create Gathering",
        "GraphQL mutation",
        "CURL request",
        "GatheringParams"
      ],
      "topics": [
        "Touchpoint",
        "Create Gathering",
        "GraphQL mutation"
      ],
      "language": "en"
    },
    {
      "id": "442hc_en-us_articles_30571186337943",
      "slug": "assets",
      "title": "Assets",
      "url": "/pages/assets.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571186337943.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571186337943",
      "description": "Manage assets such as images, scripts, style sheets and other miscellaneous files for use in your event under Event Assets. Copy file paths for event websites and forms.",
      "datePublished": "2026-05-22",
      "keywords": [
        "Assets",
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30505062433431",
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      "url": "/pages/extended-display.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30571380108055.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30571380108055",
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      "language": "en"
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      "legacy_url": "/pages/legacy/442hc_en-us_articles_30534697724823.html",
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      "language": "en"
    },
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      "slug": "import-travel",
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      "url": "/pages/import-travel.html",
      "legacy_url": "/pages/legacy/442hc_en-us_articles_30759518360727-Import-Travel.html",
      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30759518360727-Import-Travel",
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/30686053804439",
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      "language": "en"
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/10901438326039-Travel-Packages-Flights-Guide",
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      "original_url": "https://platform-support.certain.com/hc/en-us/articles/360017645654-Fees-Expiration-and-changing-amounts",
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      "topics": [
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      "language": "{en}"
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      "topics": [
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      "topics": [
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      "language": "en"
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      "datePublished": "2025-03-27",
      "keywords": [
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      "topics": [
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      "language": "en"
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    {
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      "legacy_url": "/pages/legacy/442blog_webinar-recap-from-signals-to-sales.html",
      "original_url": "https://certain.com/blog/webinar-recap-from-signals-to-sales",
      "description": "Recap of a webinar on activating event intent data to drive revenue from events.",
      "datePublished": "2025-04-03",
      "keywords": [
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        "Intent Data",
        "Event Marketing",
        "Sales Enablement",
        "B2B Marketing"
      ],
      "topics": [
        "Event Intent Data",
        "Buying Signals",
        "Intent Data"
      ],
      "language": "en"
    },
    {
      "id": "442blog_future-of-events-is-ai-powered",
      "slug": "the-future-of-events-is-ai-powered-are-you-ready",
      "title": "The Future of Events Is AI-Powered — Are You Ready?",
      "url": "/pages/the-future-of-events-is-ai-powered-are-you-ready.html",
      "legacy_url": "/pages/legacy/442blog_future-of-events-is-ai-powered.html",
      "original_url": "https://certain.com/blog/future-of-events-is-ai-powered",
      "description": "A blog post exploring how AI-powered event management transforms engagement, intelligence, and strategy while emphasizing security.",
      "datePublished": "2025-05-12",
      "keywords": [
        "AI-powered events",
        "Buying Signals",
        "event intelligence",
        "personalization",
        "security",
        "data-driven decisions",
        "marketing"
      ],
      "topics": [
        "AI-powered events",
        "Buying Signals",
        "event intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442blog_infographic-measuring-event-success-across-the-funnel",
      "slug": "infographic-measuring-event-success-across-the-funnel",
      "title": "Infographic: Measuring Event Success Across the Funnel",
      "url": "/pages/infographic-measuring-event-success-across-the-funnel.html",
      "legacy_url": "/pages/legacy/442blog_infographic-measuring-event-success-across-the-funnel.html",
      "original_url": "https://certain.com/blog/infographic-measuring-event-success-across-the-funnel",
      "description": "A blog post describing how to measure event impact across the buyer funnel and use event buying signals to drive business outcomes.",
      "datePublished": "2025-05-22",
      "keywords": [
        "event marketing",
        "measuring event success",
        "funnel performance",
        "B2B",
        "KPIs",
        "event buying signals"
      ],
      "topics": [
        "event marketing",
        "measuring event success",
        "funnel performance"
      ],
      "language": "en"
    },
    {
      "id": "442blog_creating-high-impact-attendee-experiences-with-ai",
      "slug": "creating-high-impact-attendee-experiences-with-ai",
      "title": "Creating High-Impact Attendee Experiences with AI",
      "url": "/pages/creating-high-impact-attendee-experiences-with-ai.html",
      "legacy_url": "/pages/legacy/442blog_creating-high-impact-attendee-experiences-with-ai.html",
      "original_url": "https://certain.com/blog/creating-high-impact-attendee-experiences-with-ai",
      "description": "Creating High-Impact Attendee Experiences with AI by Zara Arsala (June 13, 2025). The article explains AI-powered personalization and Session Advisor AI for attendee experiences that convert.",
      "datePublished": "2025-06-13",
      "keywords": [
        "Creating High-Impact Attendee Experiences with AI",
        "AI-powered Personalization",
        "Session Advisor AI"
      ],
      "topics": [
        "Creating High-Impact Attendee Experiences with AI",
        "AI-powered Personalization",
        "Session Advisor AI"
      ],
      "language": "en"
    },
    {
      "id": "442blog_from-engagement-to-revenue",
      "slug": "from-engagement-to-revenue-activating-event-buying-signals",
      "title": "From Engagement to Revenue: Activating Event Buying Signals",
      "url": "/pages/from-engagement-to-revenue-activating-event-buying-signals.html",
      "legacy_url": "/pages/legacy/442blog_from-engagement-to-revenue.html",
      "original_url": "https://certain.com/blog/from-engagement-to-revenue",
      "description": "Article about activating event buying signals to drive pipeline, focusing on event attendee behavior, buyer intent, and operationalizing event data for revenue outcomes.",
      "datePublished": "2025-07-10",
      "keywords": [
        "event buying signals",
        "buyer signals",
        "event engagement"
      ],
      "topics": [
        "event buying signals",
        "buyer signals",
        "event engagement"
      ],
      "language": "en"
    },
    {
      "id": "442blog_turn-event-signals-into-revenue",
      "slug": "events-create-moments-signals-turn-them-into-revenue",
      "title": "Events Create Moments. Signals Turn Them Into Revenue.",
      "url": "/pages/events-create-moments-signals-turn-them-into-revenue.html",
      "legacy_url": "/pages/legacy/442blog_turn-event-signals-into-revenue.html",
      "original_url": "https://certain.com/blog/turn-event-signals-into-revenue",
      "description": "Events Create Moments. Signals Turn Them Into Revenue. explains signal density, turning event interactions into buying signals for revenue. August 20, 2025.",
      "datePublished": "2025-08-20",
      "keywords": [
        "event measurement",
        "signal density",
        "Net Promoter Scores",
        "revenue",
        "buying signals"
      ],
      "topics": [
        "event measurement",
        "signal density",
        "Net Promoter Scores"
      ],
      "language": "en"
    },
    {
      "id": "442blog_beyond-badge-scans",
      "slug": "beyond-badge-scans-how-smart-sales-teams-extract-real-value",
      "title": "Beyond Badge Scans: How Smart Sales Teams Extract Real Value from Events",
      "url": "/pages/beyond-badge-scans-how-smart-sales-teams-extract-real-value.html",
      "legacy_url": "/pages/legacy/442blog_beyond-badge-scans.html",
      "original_url": "https://certain.com/blog/beyond-badge-scans",
      "description": "Beyond Badge Scans: How Smart Sales Teams Extract Real Value from Events explains signal classification, real-time intelligence capture, and actionable insight delivery for event-driven pipeline.",
      "datePublished": "2025-09-04",
      "keywords": [
        "event marketing",
        "buying signals",
        "behavioral intelligence",
        "sales pipeline"
      ],
      "topics": [
        "event marketing",
        "buying signals",
        "behavioral intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442blog_fastest-path-to-buyers",
      "slug": "architecting-events-for-roi-the-fastest-path-to-buyers",
      "title": "Architecting Events for ROI: The Fastest Path to Buyers",
      "url": "/pages/architecting-events-for-roi-the-fastest-path-to-buyers.html",
      "legacy_url": "/pages/legacy/442blog_fastest-path-to-buyers.html",
      "original_url": "https://certain.com/blog/fastest-path-to-buyers",
      "description": "Architecting Events for ROI: The Fastest Path to Buyers explains how owning the event cycle and data creates attendee buying signals and sales pipeline momentum.",
      "datePublished": "2025-09-17",
      "keywords": [
        "Architecting Events for ROI",
        "event ROI",
        "buyer signals",
        "sales pipeline"
      ],
      "topics": [
        "Architecting Events for ROI",
        "event ROI",
        "buyer signals"
      ],
      "language": "en"
    },
    {
      "id": "442blog_dreamforce-decoded",
      "slug": "dreamforce-2025-decoded-turn-your-next-event-into-a-revenue",
      "title": "Dreamforce 2025 Decoded: Turn Your Next Event into a Revenue Engine",
      "url": "/pages/dreamforce-2025-decoded-turn-your-next-event-into-a-revenue.html",
      "legacy_url": "/pages/legacy/442blog_dreamforce-decoded.html",
      "original_url": "https://certain.com/blog/dreamforce-decoded",
      "description": "Dreamforce 2025 Decoded explains seven event-marketing principles, from anchoring a strong theme to deploying AI and measuring business impact.",
      "datePublished": "2025-11-11",
      "keywords": [
        "Dreamforce 2025",
        "event marketing",
        "revenue engine"
      ],
      "topics": [
        "Dreamforce 2025",
        "event marketing",
        "revenue engine"
      ],
      "language": "en"
    },
    {
      "id": "442blog_framework-to-turn-event-data-into-revenue-intelligence",
      "slug": "the-three-pillar-framework-for-turning-event-data-into-reven",
      "title": "The Three-Pillar Framework for Turning Event Data Into Revenue Intelligence",
      "url": "/pages/the-three-pillar-framework-for-turning-event-data-into-reven.html",
      "legacy_url": "/pages/legacy/442blog_framework-to-turn-event-data-into-revenue-intelligence.html",
      "original_url": "https://certain.com/blog/framework-to-turn-event-data-into-revenue-intelligence",
      "description": "A framework for Event Intelligence that turns event data into revenue intelligence using three pillars: capture buying signals, deliver signals in real-time, and orchestrate at scale.",
      "datePublished": "2025-11-20",
      "keywords": [
        "Event Intelligence",
        "event data",
        "revenue intelligence",
        "buying signals"
      ],
      "topics": [
        "Event Intelligence",
        "event data",
        "revenue intelligence"
      ],
      "language": "en"
    },
    {
      "id": "442blog_deep-dive-into-event-intelligence",
      "slug": "deep-dive-into-event-intelligence-capturing-event-buying-sig",
      "title": "Deep Dive into Event Intelligence: Capturing Event Buying Signals",
      "url": "/pages/deep-dive-into-event-intelligence-capturing-event-buying-sig.html",
      "legacy_url": "/pages/legacy/442blog_deep-dive-into-event-intelligence.html",
      "original_url": "https://certain.com/blog/deep-dive-into-event-intelligence",
      "description": "Deep Dive into Event Intelligence: Capturing Event Buying Signals. The article explains buying signals, separates real signals from noise, and discusses real-time delivery.",
      "datePublished": "2025-12-09",
      "keywords": [
        "Event Intelligence",
        "buying signals",
        "event buying signals"
      ],
      "topics": [
        "Event Intelligence",
        "buying signals",
        "event buying signals"
      ],
      "language": "en"
    },
    {
      "id": "442blog_real-time-signal-delivery",
      "slug": "real-time-signal-delivery-when-speed-meets-context-revenue-t",
      "title": "Real-Time Signal Delivery: When Speed Meets Context, Revenue Teams Win",
      "url": "/pages/real-time-signal-delivery-when-speed-meets-context-revenue-t.html",
      "legacy_url": "/pages/legacy/442blog_real-time-signal-delivery.html",
      "original_url": "https://certain.com/blog/real-time-signal-delivery",
      "description": "A discussion of real-time signal delivery in Event Intelligence for revenue teams, including definitions, batch vs streaming architecture, buying committee visibility, and role-based actions.",
      "datePublished": "2025-12-17",
      "keywords": [
        "Event Intelligence",
        "real-time signal delivery",
        "revenue teams"
      ],
      "topics": [
        "Event Intelligence",
        "real-time signal delivery",
        "revenue teams"
      ],
      "language": "en"
    },
    {
      "id": "442blog_introducing-certain-event-advisor",
      "slug": "introducing-event-advisor-how-ai-is-transforming-event-perso",
      "title": "Introducing Event Advisor: How AI Is Transforming Event Personalization",
      "url": "/pages/introducing-event-advisor-how-ai-is-transforming-event-perso.html",
      "legacy_url": "/pages/legacy/442blog_introducing-certain-event-advisor.html",
      "original_url": "https://certain.com/blog/introducing-certain-event-advisor",
      "description": "Event Advisor is an AI-powered recommendation application for events. It delivers personalized recommendations for attendees and helps event organizers drive engagement through event journey personali",
      "datePublished": "2026-01-07",
      "keywords": [
        "Event Advisor",
        "event personalization",
        "AI-powered recommendation application"
      ],
      "topics": [
        "Event Advisor",
        "event personalization",
        "AI-powered recommendation application"
      ],
      "language": "en"
    },
    {
      "id": "442blog_orchestration-at-scale",
      "slug": "orchestrate-at-scale-events-become-your-1-growth-channel-wit",
      "title": "Orchestrate at Scale: Events Become Your #1 Growth Channel With Seamless Data Execution",
      "url": "/pages/orchestrate-at-scale-events-become-your-1-growth-channel-wit.html",
      "legacy_url": "/pages/legacy/442blog_orchestration-at-scale.html",
      "original_url": "https://certain.com/blog/orchestration-at-scale",
      "description": "Orchestration at scale routes event buying signals to marketing, sales, and customer success with contextual delivery tied to actions, completing the loop from signal capture to action. Includes SOC 2",
      "datePublished": "2026-01-12",
      "keywords": [
        "Orchestration at scale",
        "event intelligence",
        "SOC 2"
      ],
      "topics": [
        "Orchestration at scale",
        "event intelligence",
        "SOC 2"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_stop-asking-boring-questions",
      "slug": "stop-asking-boring-event-questions",
      "title": "Stop Asking Boring Event Questions",
      "url": "/pages/stop-asking-boring-event-questions.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_stop-asking-boring-questions.html",
      "original_url": "https://certain.com/blog/stop-asking-boring-questions",
      "description": "Meet Certain’s AI Question Generator for event planners and marketers. Generate practical questions about attendee priorities, decision timelines, buying intent, and sales-ready signals.",
      "datePublished": "2026-01-20",
      "keywords": [
        "Certain",
        "AI Question Generator",
        "event surveys",
        "attendee insights",
        "buying intent",
        "event planners"
      ],
      "topics": [
        "Certain",
        "AI Question Generator",
        "event surveys"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_events-key-gtm-channel-for-b2b",
      "slug": "events-are-the-tried-and-true-gtm-channel-for-b2b-companies",
      "title": "Events are the Tried-and-True GTM Channel for B2B Companies in 2026",
      "url": "/pages/events-are-the-tried-and-true-gtm-channel-for-b2b-companies.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_events-key-gtm-channel-for-b2b.html",
      "original_url": "https://certain.com/blog/events-key-gtm-channel-for-b2b",
      "description": "Events are presented as the tried-and-true GTM channel for B2B companies in 2026, with emphasis on buyer access, signal capture, and speed for follow-through.",
      "datePublished": "2026-01-22",
      "keywords": [
        "Event Marketing",
        "GTM",
        "B2B",
        "events",
        "follow-through"
      ],
      "topics": [
        "Event Marketing",
        "GTM",
        "B2B"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_from-signals-to-revenue-making-event-intelligence-work",
      "slug": "from-signals-to-revenue-making-event-intelligence-work-for-y",
      "title": "From Signals to Revenue: Making Event Intelligence Work for Your Team",
      "url": "/pages/from-signals-to-revenue-making-event-intelligence-work-for-y.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_from-signals-to-revenue-making-event-intelligence-work.html",
      "original_url": "https://certain.com/blog/from-signals-to-revenue-making-event-intelligence-work",
      "description": "From Signals to Revenue: Making Event Intelligence Work for Your Team explains the Three Pillars of Event Intelligence: capturing buying signals, delivering them in real time, and orchestrating them a",
      "datePublished": "2026-05-26",
      "keywords": [
        "Event Intelligence",
        "buying signals",
        "revenue"
      ],
      "topics": [
        "Event Intelligence",
        "buying signals",
        "revenue"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_orchestrate-at-scale-turning-signals-into-systems",
      "slug": "orchestrate-at-scale-turning-signals-into-systems",
      "title": "Orchestrate At Scale: Turning Signals Into Systems",
      "url": "/pages/orchestrate-at-scale-turning-signals-into-systems.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_orchestrate-at-scale-turning-signals-into-systems.html",
      "original_url": "https://certain.com/blog/orchestrate-at-scale-turning-signals-into-systems",
      "description": "Events represent buyer intent. The post defines a three-pillar framework for signal orchestration: capture signals, deliver them in real time, and orchestrate at scale across revenue teams.",
      "datePublished": "2026-05-28",
      "keywords": [
        "Event Intelligence",
        "signals",
        "orchestration",
        "buyer intent"
      ],
      "topics": [
        "Event Intelligence",
        "signals",
        "orchestration"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_how-do-you-orchestrate-event-signals-at-scale",
      "slug": "how-do-you-orchestrate-event-signals-at-scale",
      "title": "How Do You Orchestrate Event Signals at Scale?",
      "url": "/pages/how-do-you-orchestrate-event-signals-at-scale.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_how-do-you-orchestrate-event-signals-at-scale.html",
      "original_url": "https://certain.com/blog/how-do-you-orchestrate-event-signals-at-scale",
      "description": "How do you orchestrate event signals at scale by capturing intent, readiness, and risk, delivering in seconds with context, and routing through shared systems.",
      "datePublished": "2026-06-02",
      "keywords": [
        "event intelligence",
        "event signals",
        "orchestration at scale",
        "AI",
        "customer success"
      ],
      "topics": [
        "event intelligence",
        "event signals",
        "orchestration at scale"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_introducing-greet-check-in-intelligence-layer",
      "slug": "introducing-greet-the-check-in-intelligence-layer-that-works",
      "title": "Introducing Greet: the check-in intelligence layer that works with anything",
      "url": "/pages/introducing-greet-the-check-in-intelligence-layer-that-works.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_introducing-greet-check-in-intelligence-layer.html",
      "original_url": "https://certain.com/blog/introducing-greet-check-in-intelligence-layer",
      "description": "Introducing Greet, a check-in and badge intelligence layer that captures event intent and delivers it to Salesforce, HubSpot, Marketo, or Eloqua through Certain Signal for first-party signals.",
      "datePublished": "2026-06-04",
      "keywords": [
        "Greet",
        "check-in intelligence layer",
        "Certain Signal",
        "Salesforce",
        "HubSpot",
        "Marketo",
        "Eloqua"
      ],
      "topics": [
        "Greet",
        "check-in intelligence layer",
        "Certain Signal"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_how-to-defend-your-event-budget",
      "slug": "how-do-you-defend-your-event-budget-when-it-keeps-getting-qu",
      "title": "How Do You Defend Your Event Budget When It Keeps Getting Questioned?",
      "url": "/pages/how-do-you-defend-your-event-budget-when-it-keeps-getting-qu.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_how-to-defend-your-event-budget.html",
      "original_url": "https://certain.com/blog/how-to-defend-your-event-budget",
      "description": "Fix the timing problem first. Route high-intent event signals to sellers within minutes. Prove ROI with an event-sourced pipeline using timestamps from signal to close.",
      "datePublished": "2026-06-09",
      "keywords": [
        "event budget",
        "event signals",
        "event-sourced pipeline",
        "deal velocity",
        "ROI"
      ],
      "topics": [
        "event budget",
        "event signals",
        "event-sourced pipeline"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_how-do-events-reveal-the-buying-committee",
      "slug": "how-do-events-reveal-the-buying-committee",
      "title": "How Do Events Reveal the Buying Committee?",
      "url": "/pages/how-do-events-reveal-the-buying-committee.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_how-do-events-reveal-the-buying-committee.html",
      "original_url": "https://certain.com/blog/how-do-events-reveal-the-buying-committee",
      "description": "Events reveal the buying committee by surfacing cross-functional behaviors before CRM stages. The article explains event compression and how connecting event data to revenue data makes committee forma",
      "datePublished": "2026-06-11",
      "keywords": [
        "events",
        "buying committee",
        "event compression",
        "revenue intelligence platforms",
        "CRM"
      ],
      "topics": [
        "events",
        "buying committee",
        "event compression"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_event-signal-playbook-7-plays",
      "slug": "7-ai-event-plays-that-turn-engagement-into-pipeline",
      "title": "7 AI event plays that turn engagement into pipeline",
      "url": "/pages/7-ai-event-plays-that-turn-engagement-into-pipeline.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_event-signal-playbook-7-plays.html",
      "original_url": "https://certain.com/blog/event-signal-playbook-7-plays",
      "description": "Leadership article by Peter Micciche, CEO, Certain, describing seven AI event plays that turn engagement into pipeline with play-by-play guidance and metrics.",
      "datePublished": "2026-06-12",
      "keywords": [
        "AI event plays",
        "Certain",
        "event signal playbook",
        "pipeline",
        "engagement"
      ],
      "topics": [
        "AI event plays",
        "Certain",
        "event signal playbook"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_buying-signals-before-event-starts",
      "slug": "what-buying-signals-appear-before-an-event-even-starts",
      "title": "What Buying Signals Appear Before an Event Even Starts?",
      "url": "/pages/what-buying-signals-appear-before-an-event-even-starts.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_buying-signals-before-event-starts.html",
      "original_url": "https://certain.com/blog/buying-signals-before-event-starts",
      "description": "Buying signals appear weeks before an event starts. Registration data reveals buying committee formation through account clustering, role composition, session intent mapping, and timing/velocity.",
      "datePublished": "2026-06-23",
      "keywords": [
        "buying signals",
        "event registration data",
        "buying committee",
        "account clustering",
        "role composition",
        "session selections",
        "timing and velocity",
        "Certain"
      ],
      "topics": [
        "buying signals",
        "event registration data",
        "buying committee"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_hand-raiser-problem-at-events",
      "slug": "what-is-the-hand-raiser-problem-at-events",
      "title": "What Is the Hand-Raiser Problem at Events?",
      "url": "/pages/what-is-the-hand-raiser-problem-at-events.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_hand-raiser-problem-at-events.html",
      "original_url": "https://certain.com/blog/hand-raiser-problem-at-events",
      "description": "What is the hand-raiser problem at events, and why event signals are stronger than digital signals, with advice for revenue leaders on capturing event engagement in real time.",
      "datePublished": "2026-06-25",
      "keywords": [
        "hand-raiser problem",
        "event signals",
        "digital signals",
        "revenue leaders",
        "pipeline"
      ],
      "topics": [
        "hand-raiser problem",
        "event signals",
        "digital signals"
      ],
      "language": "en"
    },
    {
      "id": "442certain_com_blog_event-signals-customer-success-teams-watch-for",
      "slug": "what-event-signals-should-customer-success-teams-watch-for",
      "title": "What Event Signals Should Customer Success Teams Watch For?",
      "url": "/pages/what-event-signals-should-customer-success-teams-watch-for.html",
      "legacy_url": "/pages/legacy/442certain_com_blog_event-signals-customer-success-teams-watch-for.html",
      "original_url": "https://certain.com/blog/event-signals-customer-success-teams-watch-for",
      "description": "Customer success teams should watch five event signals: time-to-value behavior, real adoption, single-threaded risk, value proof points, and expansion intent revealed by attendance and questions.",
      "datePublished": "2026-06-30",
      "keywords": [
        "customer success teams",
        "event signals",
        "time-to-value",
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