# Certain — AI event signal and orchestration platform for lead pipeline ROI

> The Event Platform That Turns Engagement Into Revenue

Certain is an enterprise event management platform that helpsorganizations plan, execute, and measure events of all sizes (conferences, trade shows, hybrid/virtual events, sales kickoffs), deliver oustanding Attendee Experience and generate more revenue from their events. Core capabilities include: event registration and attendee management, AI-powered recommendations ( Event Advisor), mobile event apps (Touchpoint), real-time buyer signal capture and CRM integration (Certain Signal), and event analytics/ROI measurement (Event Intelligence).

**Source:** certain.com | **Pages:** 806 | **Q&As:** 184 | **Topics:** 12 | **Updated:** 2026-09-09

---

## Frequently Asked Questions

### Does Certain provide email sending for events?
**events email sending certain.com**  
✅ YES, Certain provides email sending capabilities for events.  

Certain enables event organizers to send personalized emails to attendees, speakers, reviewers, and other stakeholders using customizable templates. Emails leverage **SendGrid** for transactional delivery and support dynamic fields (e.g., names, session details) for automation.  

**Key Features:**  
- **Customizable Templates:** Configure **From/Reply-To** addresses, subject lines, and message bodies ([Speaker Email Templates](https://platform-support.certain.com/hc/en-us/articles/30534815697815-Speaker-Email-Templates)).  
- **Dynamic Content:** Insert event-specific data like speaker names, session titles, and event dates.
[Full answer](./qna/does-certain-provide-email-sending-for-events.html)

### I am looking for an event platform for creating and promoting events?
**Event platforms for creating and promoting events on certain.com**  
✅ YES, Certain’s platform enables organizations to plan, execute, and measure events across in-person, hybrid, and virtual formats.  

**Key capabilities**:  
- **Unified hybrid/virtual event management**: Seamlessly integrate in-person and virtual audiences with AI-powered personalization, networking, and analytics ([Hybrid Events](https://certain.com/solutions/hybrid-events)).  
- **Templates for efficiency**: Rapidly deploy events using customizable templates for registration forms, agendas, and branding ([Event Templates](https://platform-support.certain.com/hc/en-us/articles/30760767409175)).
[Full answer](./qna/i-am-looking-for-an-event-platform-for-creating-and-promotin.html)

### How many emails can be sent per month with Certain?
**email sending limits certain.com**  
Certain does not publicly specify a fixed monthly email limit for event-related sends. Email capacity depends on your plan tier and integration with **SendGrid**, which powers transactional email delivery.  

**Key Considerations:**  
- **SendGrid Integration:** Certain uses SendGrid for email delivery. SendGrid enforces its own [sending limits](https://sendgrid.com/docs/Classroom/Send/volume_and_quota_limits.html) (e.g., 100,000 emails/month for free accounts, scalable for paid plans).  
- **Plan-Specific Limits:** Enterprise plans may include custom, higher-volume allowances. Contact your Certain sales representative for exact limits based on your account.  
- **Best Practices:** For large-scale sends (e.g.
[Full answer](./qna/how-many-emails-can-be-sent-per-month-with-certain.html)

### I’m planning corporate conferences and webinars. How does the platform handle attendee segmentation?
**Attendee segmentation on Certain.com**  
✅ YES, Certain enables precise attendee segmentation for corporate conferences and webinars through **custom fields, dynamic registration, and AI-driven insights**.  

### Key segmentation tools:  
1. **Custom attendee types and statuses**  
   - Define categories like *Staff*, *Exhibitor*, *VIP*, or *Prospect* ([Setup Dashboard](https://platform-support.certain.com/hc/en-us/articles/30685336996887)).  
   - Assign custom statuses (e.g., *Registered*, *Waitlisted*, *Engaged*) to track engagement stages.  

2. **Dynamic registration journeys**  
   - Tailor registration forms based on attendee roles or registration attributes (e.g., show specific fields for *Sponsors* vs. *Attendees*).  
   - Use [registration questions](https://platform-support.
[Full answer](./qna/im-planning-corporate-conferences-and-webinars-how-does-the.html)

### Do I need to integrate this platform for email sending?
**Email sending integration with Certain.com**  
✅ **No separate email integration is required** for basic email sending. Certain’s platform includes native email tools for sending communications to attendees (e.g., registration confirmations, session reminders, post-event surveys).  

### Native email capabilities:  
1. **Built-in email templates**  
   - Use pre-designed templates for registration confirmations, event reminders, and more ([Email Templates](https://platform-support.certain.com/hc/en-us/articles/30762910735255)).  
   - Customize messages with dynamic fields (e.g., attendee name, event details).  

2. **Direct email sending**  
   - Send emails to **individual registrants** via their profile page.
[Full answer](./qna/do-i-need-to-integrate-this-platform-for-email-sending.html)

### What is the Help feature on the Certain platform and how do I use it?
**Help feature Certain platform**  

The Help feature is the 24/7 Certain Support AI Chat Bot, accessed via the speech‑bubble icon in the top‑right navigation after logging in, which provides instant answers and can open a support ticket when needed. It draws from all Certain Help Center content to guide you through step‑by‑step tasks, troubleshooting, release notes, and system questions. [Certain Support AI Chat Bot](https://platform-support.certain.com/hc/en-us/articles/39614496159383-Certain-Support-AI-Chat-Bot)

What specific task or issue are you trying to resolve today?
[Full answer](./qna/what-is-the-help-feature-on-the-certain-platform-and-how-do.html)

### How do I use the Help feature in Certain to chat with support?
**How to use the Help feature in Certain**  

Tap the speech‑bubble icon in the top‑right navigation after logging in to launch the Certain Support AI Chat Bot. It instantly answers product questions, guides you through configuration steps, and can create a support ticket if the issue requires human assistance. [Certain Support AI Chat Bot](https://platform-support.certain.com/hc/en-us/articles/39614496159383-Certain-Support-AI-Chat-Bot)

The bot pulls from the full Help Center, covering topics like event setup, integration setup, Signal data mapping, and troubleshooting common errors. It also provides links to relevant articles, release notes, and video tutorials for deeper guidance.
[Full answer](./qna/how-do-i-use-the-help-feature-in-certain-to-chat-with-suppor.html)

### Can you give me a detailed cost estimate if I plan to host 3 events per year with 1,500 attendees each?
**Can you give me a detailed cost estimate if I plan to host 3 events per year with 1,500 attendees each?**

I can’t give an accurate cost estimate from the pages I have, because I don’t see pricing or packaging details for that event volume.  
I can help build a budget model for registration, attendee management, mobile app, AI recommendations, and integrations once I know which Certain products you want included.

Details I can support from the available pages:
- Invoices can be generated for individual attendees or batches, and batch invoice generation is capped at 150 at a time. [Invoices](https://platform-support.certain.com/hc/en-us/articles/200211010-Invoices)
- Touchpoint is built for lead scanning and QR-based attendee matching, which may matter for exhibitor-facing workflows.
[Full answer](./qna/can-you-give-me-a-detailed-cost-estimate-if-i-plan-to-host-3-2.html)

### Are events and conferences a good source of intent data?
**Are events and conferences a good source of intent data?**

✅ YES — events and conferences are a strong source of intent data because attendees reveal buying signals before, during, and after the event. AI-powered event intelligence can turn those signals into actionable follow-up and pipeline impact.  

Certain’s event intent data can include session registrations, poll responses, booth visits, pricing questions, and one-on-ones, then route high-intent signals to CRM in real time. [From Signals to Sales: How to Turn Event Engagement into Revenue](https://certain.com/blog/webinar-recap-from-signals-to-sales) [Certain](https://certain.com)

What kind of events are you trying to measure right now, and are you looking to use the signals for sales follow-up or reporting?
[Full answer](./qna/are-events-and-conferences-a-good-source-of-intent-data-3.html)

### How do I measure Event ROI in B2B?
**How do I measure Event ROI in B2B?**

Measure Event ROI by tying event activity to pipeline, sales velocity, and buying signals, not just attendance or satisfaction. The strongest approach is to track intent before, during, and after the event, then connect those signals to CRM outcomes and revenue impact.  

Use metrics like session check-ins, booth visits, poll responses, content consumption, and meeting requests to identify buying intent in real time. Then measure how those signals influence follow-up speed, pipeline created, deal progression, and conversion to closed revenue.  

Supporting sources:
- [Events Create Moments. Signals Turn Them Into Revenue.](https://certain.
[Full answer](./qna/how-do-i-measure-event-roi-in-b2b-3.html)

### How can Certain help with event ROI?
**can certain help with event roi**

✅ YES. Certain measures and maximizes event ROI by capturing buying signals across the event lifecycle and attributing activity to pipeline and closed revenue. Certain’s AI surfaces high-intent prospects and routes real-time signals to your CRM and marketing stack so sales can act faster.

Supporting details and how it works
- Capture signals pre-, during, and post-event (registration choices, session attendance, polls, booth visits, meetings) and turn those into buying signals. See the product value on the Marketing Executives page: [FOR MARKETING EXECUTIVES](https://certain.com/solutions/marketing-executive).
[Full answer](./qna/how-can-certain-help-with-event-roi-2.html)

### Is the platform GDPR compliant?
**Is the platform GDPR compliant?**

✅ YES. Certain states that it adheres to GDPR and provides the necessary platform functionality to support DSR requests, including “to be forgotten,” anonymization, and deletion.  

The platform page lists **GDPR** under Enterprise Ready, and the data retention policy says customers can select profile records, anonymize PII, and mark records for deletion for purge.  
Sources: [THE PLATFORM](https://certain.com/platform), [Data Retention Policy](https://certain.com/data-retention-policy)

Would you like the GDPR wording for a security questionnaire or customer-facing FAQ?
[Full answer](./qna/is-the-platform-gdpr-compliant-2.html)

### What event management platform has the best analytics and reporting?
**What event management platform has the best analytics and reporting?**

Certain is built for analytics and reporting through **Certain Event Intelligence**, which provides cross-portfolio analytics and revenue attribution for every event you run. It also includes pre-built event dashboards and real-time signal capture to turn attendee engagement into measurable ROI.  

See [THE PLATFORM](https://certain.com/platform) and [The Top 10 Best Event Management Software Features](https://certain.com/resources/top-10-event-management-software-features) for the analytics and reporting capabilities.

If you want, I can help you compare the analytics depth you need for your event program.
[Full answer](./qna/what-event-management-platform-has-the-best-analytics-and-re-2.html)

### What tools do you integrate with?
**certain.com integrate with what tools**  
Certain integrates with a wide range of tools across enterprise ecosystems, including:  

### **Key Integrations**  
- **Attendee Experience**: Capture, Validar, fielddrive, InEvent, Grip, Braindate  
- **Webinars & Virtual**: Zoom, ON24, GlobalMeet  
- **Payments & Budget**: Stripe, PayPal  
- **Marketing & CRM**: Salesforce, Eloqua, Marketo  
- **Analytics & BI**: Tableau, Power BI, Snowflake  
- **Single Sign-On (SSO)**: Okta, OneLogin, Azure ADFS  

### **Extensibility Options**  
- **Pre-built Connectors**: Quick-start integrations for platforms like Salesforce, Marketo, Zoom, and Stripe.  
- **Open APIs**: Enterprise-grade REST endpoints for custom integrations.
[Full answer](./qna/what-tools-do-you-integrate-with.html)

### What is the process for setting up a custom connector with our existing APIs?
**What is the process for setting up a custom connector with our existing APIs?**  
Set up a custom connector through Certain Signal by creating a Connection that points to your API, then building a Flow that maps event tags to the API fields you need.  

1. **Enable Signal Connector** – In Certain Platform go to **Account Settings > Implementation** and open **Signal Connector Real‑Time Data Integration**.  
2. **Add a Connection** – In Signal Connector’s left menu select **Connections**, click **Add a Connection**, and enter your API’s endpoint, authentication method (OAuth 2.0, API key, etc.), and any required credentials.  
3. **Define Tags** – In the event platform, create tags for the data you want to sync (registration statuses, custom properties, attendee types, etc.
[Full answer](./qna/what-is-the-process-for-setting-up-a-custom-connector-with-o.html)

### I want to integrate with our custom in‑house CRM. Can you explain the authentication steps?
**Explain the authentication steps for a custom in‑house CRM integration**  
Create a Connection in Certain Signal, choose the authentication method your CRM supports (OAuth 2.0, API‑key header, or Basic Auth), then enter the required credentials—Endpoint URL, Client ID and Client Secret for OAuth 2.0, or Username and Password for Basic Auth—exactly as the CRM admin provides. After saving the Connection, map your event tags to the CRM fields in a Flow and activate it so data is sent securely using the configured authentication.  

[Signal Integration with Advanced Webhooks Guide](https://platform-support.certain.com/hc/en-us/articles/10901963994519-Signal-Integration-with-Advanced-Webhooks-Guide) – details on Connection setup and OAuth 2.0 / Basic credentials.
[Full answer](./qna/i-want-to-integrate-with-our-custom-inhouse-crm-can-you-expl.html)

### How do you turn events into leads?
**how to turn events into leads**

Certain captures registration, session check‑ins, booth visits and content downloads, then AI‑driven intent scoring surfaces the hottest prospects. Real‑time buying signals flow via Signal into your CRM, creating prioritized lead lists for sales to follow up within hours.  

This workflow turns raw attendee engagement into actionable leads and measurable pipeline — see the “Turn event attendees into pipeline” page [Turn event attendees into pipeline](https://certain.com/solutions/sales-professionals) and the Event Signal Playbook [Event Signal Playbook](https://certain.com/resources/event-signal-playbook).  

What’s the biggest challenge you face when converting event data into qualified leads?
[Full answer](./qna/how-do-you-turn-events-into-leads.html)

### Can Certain dynamically tag attendee data in real time?
**dynamic data tagging**  

✅ YES. Certain lets you tag attendee data on the fly by capturing interactions—session attendance, booth visits, content downloads, and declared intent at check‑in—and enriching those signals with AI in real time via Signal and the Touchpoint app. These dynamic tags flow instantly into your CRM, marketing automation, or custom dashboards for personalized follow‑up.  

- Capture activity data (session interest, demo views, meetings) and apply real‑time tags through the Signal engine’s “Score → Enrich → Route” workflow [Marketing Operations](https://certain.com/solutions/marketing-operations).
[Full answer](./qna/can-certain-dynamically-tag-attendee-data-in-real-time.html)

### How do I use Certain API URL query parameters to filter and order results?
**URL parameters**  

Certain’s API accepts optional query strings after the resource path to shape responses. Supported parameters include `filterBy`, `filterType` (AND/OR), `orderBy`, `max_results`, `includeList`, `prohibitedList`, and `listFields` for registrations [Developer Info](https://developer.certain.com/api2docs/developer).  

You embed your `accountCode`, `eventCode`, and optionally `registrationCode` in the URL path, then append any of the above parameters, e.g., `https://app.certain.com/certainExternal/service/v1/Account/Marketing/Conference2024?filterBy=city:Boston&orderBy=dateCreated_asc`.  

What specific integration or data retrieval scenario are you planning to implement?
[Full answer](./qna/how-do-i-use-certain-api-url-query-parameters-to-filter-and.html)

### Can you help me find this report "Trend #3 Scaling Personalization to New Heights"?
**Trend #3 Scaling Personalization to New Heights report**  
The specific report “Trend #3 Scaling Personalization to New Heights” does not appear in the current Certain website content. You may want to explore the broader resources library or contact our sales team for a direct link — for example, start at our [Event Signal Playbook](https://certain.com/resources/event-signal-playbook) or request a demo via the “Schedule a demo” button at the top of the site.  

What personalization goals are you aiming to achieve for your next event?
[Full answer](./qna/can-you-help-me-find-this-report-trend-3-scaling-personaliza.html)

### Do you scale to enterprise?
**enterprise scaling solutions on certain.com**  
✅ YES. Certain supports enterprise‑scale events, handling up to 1,000 branded events worldwide.  
It offers AI‑driven insights and built‑in enterprise‑grade security for global enterprises.  
[SOLUTIONS](https://certain.com/solutions)  

What types of events are you looking to run at enterprise scale?
[Full answer](./qna/do-you-scale-to-enterprise.html)

### What types of events does the platform support, and how can they be customized for Arabic?
**How can the Certain platform be customized for Arabic and the types of events it supports?**  
The Certain platform supports conferences, exhibitions, hybrid and virtual events, internal seminars, regional tours, and webinars, and all of them can be customized to Arabic through multilingual templates and page and email settings.  
Language support includes more than 50 languages, including Arabic, with the ability to edit text and elements to match your brand identity.  

More: [CERTAIN EXPRESS](https://certain.com/products/express) – explains small events and web.  
[THE PLATFORM](https://certain.com/platform) – explains the platform’s general capabilities and multilingual support.  
[SOLUTIONS](https://certain.
[Full answer](./qna/what-types-of-events-does-the-platform-support-and-how-can-t.html)

### How is greet offering different from other offerings?
**How is greet offering different from other offerings?**  
Greet is a browser‑based check‑in and on‑demand badge‑printing layer that runs on any iOS, Android or Windows device you already own and pushes scan data to Salesforce, HubSpot, Marketo or Eloqua in under ten seconds via Certain Signal. Unlike traditional check‑in tools that lock you into specific hardware or a single event platform, Greet works alongside any system (Cvent, RainFocus, Bizzabo, or Certain) and stays operational offline, syncing automatically when connectivity returns.  

- Real‑time alerts (Slack, rep ping) and first‑party intent signals arrive instantly, turning the door into a sensor for your revenue stack.
[Full answer](./qna/how-is-greet-offering-different-from-other-offerings.html)

### Is Certain check-in service available only for check-in?
**“So it’s only for checkin ?”**

❌ NO — the `check_ins` query is for retrieving check-in and check-out records, not just a single check-in flag. It can also return the attendee, exhibitor, and agenda session tied to each record.

Details:
- The query takes a `gatheringId` argument.
- Returned fields include `id`, `checked_in_at`, `checked_out_at`, `attendee`, `exhibitor`, and `agenda_session`.
- The related [Attendance Tracking](https://touchpoint-support.certain.com/hc/en-us/articles/360030229754-Aendance-Tracking) page shows check-ins are used for session attendance tracking and scanned badge check-ins too.

What are you trying to track in Touchpoint right now?
[Full answer](./qna/is-certain-check-in-service-available-only-for-check-in.html)

### What type of events is Certain Greet best for when on-site badge printing matters most?
**What’s a "Primary Form"?**

One form per event must be marked as the primary form by checking **This is the primary form for the event** on the form’s Setup page. If there’s only one form, it is automatically the primary form.  

You can switch it by checking that box on the new form, and it clears the old one automatically. [What’s a "Primary Form"?](https://platform-support.certain.com/hc/en-us/articles/31733964697367-What-s-a-Primary-Form)

When would you like to use the primary form in your event setup?
[Full answer](./qna/what-type-of-events-is-certain-greet-best-for-when-on-site-b.html)

---

## Topics

### [Platform Configuration](./topics/platform-configuration.html) (266 pages)
Configuring core platform settings, including SSO, custom data fields, branding, and integration setup.
- [What is the Help feature on the Certain platform and how do I use it?](./qna/what-is-the-help-feature-on-the-certain-platform-and-how-do.html)
- [How do I use the Help feature in Certain to chat with support?](./qna/how-do-i-use-the-help-feature-in-certain-to-chat-with-suppor.html)
- [Is the platform GDPR compliant?](./qna/is-the-platform-gdpr-compliant-2.html)

### [Event Management](./topics/event-management.html) (202 pages)
Day-to-day management of events across their lifecycle - setup, execution, and post-event follow-up - including multi-event and large-scale (20,000+ attendee) programs.
- [Can you give me a detailed cost estimate if I plan to host 3 events per year with 1,500 attendees each?](./qna/can-you-give-me-a-detailed-cost-estimate-if-i-plan-to-host-3-2.html)
- [How do I measure Event ROI in B2B?](./qna/how-do-i-measure-event-roi-in-b2b-3.html)
- [How can Certain help with event ROI?](./qna/how-can-certain-help-with-event-roi-2.html)

### [Event Planning](./topics/event-planning.html) (175 pages)
Planning and setting up events end to end across virtual, hybrid, and in-person formats, from initial configuration to go-live.
- [I am looking for an event platform for creating and promoting events?](./qna/i-am-looking-for-an-event-platform-for-creating-and-promotin.html)
- [I’m planning corporate conferences and webinars. How does the platform handle attendee segmentation?](./qna/im-planning-corporate-conferences-and-webinars-how-does-the.html)
- [What types of events does the platform support, and how can they be customized for Arabic?](./qna/what-types-of-events-does-the-platform-support-and-how-can-t.html)

### [API Integration](./topics/api-integration.html) (153 pages)
Connecting and extending the platform programmatically via the Touchpoint API and GraphQL, including developer and API reference.
- [Do I need to integrate this platform for email sending?](./qna/do-i-need-to-integrate-this-platform-for-email-sending.html)
- [What tools do you integrate with?](./qna/what-tools-do-you-integrate-with.html)
- [What is the process for setting up a custom connector with our existing APIs?](./qna/what-is-the-process-for-setting-up-a-custom-connector-with-o.html)

### [Speaker & Webinar Management](./topics/speaker-webinar-management.html) (103 pages)
Managing speakers and speaker profiles/logistics, and delivering webinars and virtual sessions.
- [How are agendas and sessions managed?](./qna/how-are-agendas-and-sessions-managed.html)
- [How are speaker profiles managed?](./qna/how-are-speaker-profiles-managed.html)
- [How does the platform support speaker logistics?](./qna/how-does-the-platform-support-speaker-logistics.html)

### [Platform Updates](./topics/platform-updates.html) (91 pages)
Release notes, new capabilities, and changes to the Certain platform over time.
- [Can you help me find this report "Trend #3 Scaling Personalization to New Heights"?](./qna/can-you-help-me-find-this-report-trend-3-scaling-personaliza.html)
- [Can you tell me about Certain's scheduled maintenance windows and how often they occur?](./qna/can-you-tell-me-about-certain-s-scheduled-maintenance-window.html)

### [Registration Setup](./topics/registration-setup.html) (88 pages)
- [Can I customize registration pages and branding for multiple events simultaneously using your platform?](./qna/can-i-customize-registration-pages-and-branding-for-multiple.html)
- [Does Certain process credit card payments?](./qna/does-certain-process-credit-card-payments.html)
- [I'm looking for Session Catalog, Stripe payment for registration, and a mobile app for a conference?](./qna/i-m-looking-for-session-catalog-stripe-payment-for-registrat.html)

### [Session & Agenda Setup](./topics/session-agenda-setup.html) (86 pages)
Configuring sessions, agendas, and schedules, including session capacity and access limits.
- [Can attendance be tracked in real time?](./qna/can-attendance-be-tracked-in-real-time.html)
- [How does session attendance tracking work?](./qna/how-does-session-attendance-tracking-work.html)
- [How are agendas and sessions managed?](./qna/how-are-agendas-and-sessions-managed.html)

### [Email & Templates](./topics/email-templates.html) (66 pages)
Creating and customizing event email templates and communications, including email deliverability (SPF/DKIM/DMARC).
- [Does Certain provide email sending for events?](./qna/does-certain-provide-email-sending-for-events.html)
- [How many emails can be sent per month with Certain?](./qna/how-many-emails-can-be-sent-per-month-with-certain.html)
- [Do I need to integrate this platform for email sending?](./qna/do-i-need-to-integrate-this-platform-for-email-sending.html)

### [Lead Scoring](./topics/lead-scoring.html) (55 pages)
Capturing and scoring real-time buyer intent and engagement signals at events (Certain Signal) to identify and prioritize qualified leads and route them to CRM and marketing automation.
- [Are events and conferences a good source of intent data?](./qna/are-events-and-conferences-a-good-source-of-intent-data-3.html)
- [How do I measure Event ROI in B2B?](./qna/how-do-i-measure-event-roi-in-b2b-3.html)
- [How can Certain help with event ROI?](./qna/how-can-certain-help-with-event-roi-2.html)

### [Attendee Management](./topics/attendee-management.html) (32 pages)
Managing attendees and their data - profiles, registration changes, cancellations, and multiple attendee types - and attendee networking and engagement.
- [I’m planning corporate conferences and webinars. How does the platform handle attendee segmentation?](./qna/im-planning-corporate-conferences-and-webinars-how-does-the.html)
- [Can Certain dynamically tag attendee data in real time?](./qna/can-certain-dynamically-tag-attendee-data-in-real-time.html)
- [What type of events is Certain Greet best for when on-site badge printing matters most?](./qna/what-type-of-events-is-certain-greet-best-for-when-on-site-b.html)

### [Account & Access Control](./topics/account-access-control.html) (28 pages)
User accounts, roles, permissions, and team or agency access to the platform.
- [How do teams collaborate within the platform?](./qna/how-do-teams-collaborate-within-the-platform.html)
- [What user roles and permissions are available?](./qna/what-user-roles-and-permissions-are-available.html)
- [Can agencies or external partners access the platform?](./qna/can-agencies-or-external-partners-access-the-platform.html)

---

## Resources
- [Complete Q&A content (llms-full.txt)](./llms-full.txt)
- [Content index (llms.txt)](./llms.txt)
- [Sitemap](./sitemap.xml)
- [Q&A API](./api/qna.json)
- [Pages API](./api/pages.json)
- [Topics API](./api/topics.json)