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Check-In: Profile Configuration
Instructions for configuring profile fields in the Certain Check-In app, including baseline fields and additional fields.
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Check-In: Session Configuration
Configure session check-in behavior, including enabling session check-in, walk-in options, and per-session restrictions.
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Event Planning and Management Blog
Blog covering event planning, management, and related topics.
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Certain 7.1.3 Release Notes
Release notes for Certain 7.1.3 detailing enhancements and bug fixes.
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Certain 7.0.3 Release Notes
Release notes detailing enhancements and bug fixes for Certain 7.0.3.
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Certain 7.0.2 Release Notes
Release notes for Certain 7.0.2 covering enhancements and bug fixes across Digital Events, Dynamic Data Fields, session management, and related featur...
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Certain 7.0 Release Notes
Release notes for Certain 7.0 including accessibility, digital events, speaker management, signals, and content display enhancements.
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Getting Started with Certain
Overview of Certain Platform and getting started topics for event automation.
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Kiosk Configuration
Instructions for configuring custom kiosk survey questions and messages in the Certain Kiosk app.
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Check-In: Question Configuration
Instructions to configure check-in questions for the Certain Check-In app, including selecting, editing, and organizing custom profile and registratio...
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Video On Demand: Your Events are Talking, Are You Listening?
Overview of Certain's on-demand event management solutions including manage, engage, and analyze capabilities.
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Add To Calendar Updates
Details on the upcoming 7.1.7 Add to Calendar changes, including AddEvent integration and account/event level configuration.
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Digital Events: Overview
Outline of setting up digital events in Certain, including prerequisites and step-by-step instructions.
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Add or Edit a Conference Session (in Speaker and Session Management)
Guidance for adding or editing conference sessions within the Speaker and Session Management module of Certain.
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Check-In: Basic Configuration
Documentation for configuring Basic Settings of Certain Check-In, including Temporary Access Code, Guest List fields, and print options.
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Setup Dashboard
The Setup Dashboard is the planner’s home page for configuring event details, attendee types, questions, schedules, reports, forms, emails, and additi...
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The Powerful Impact of In-Person Experiences on Event ROI
In Part 3 of our Enterprise Events series, we take an in-depth look at enterprise events from a C-Suite perspective and answer questions such as: Are ...
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How Grand Connections Scaled Events with Certain
Video on demand detailing how Grand Connections scaled events with Certain's platform.
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My Credits
Help article describing how to manage credits, credit types, and certificate options in My Credits.
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Conference Catalogs
Documentation for managing conference catalogs, including Catalog List, syncing sessions and speakers, and adding catalogs.
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Session Catalog Designer
Guide to set up and edit a Session Catalog using the Session Catalog Designer in events with Speaker and Session Management.
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Setting Up Digital Sessions
Guidance for configuring digital events in Certain Platform using Zoom or ON24 via Certain Signal.
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Digital Events: Using Certain Signal with ON24
Guidelines to configure Certain Signal with ON24 for digital events.
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Digital Events: Using Certain Signal with Zoom
Instructions to configure Digital Events using Certain Signal with Zoom, including prerequisites, one-off configurations, and per-event settings.
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Check-In: Alert Configuration
Instructions to configure VIP alerts for Certain Check-In, including basic configuration, triggers, and contacts.
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Check-In: Create VIP Alert (wizard)
Step-by-step wizard to add a VIP alert to Certain Check-In by selecting organizations, attendee types, attendees, and contacts.
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Digital Events Email Templates
Email template automatically sent to new digital event registrants; editable when the Digital Events module is enabled.
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Certain Signal: User Guides
PDF guides detailing how to configure and use Certain Signal to integrate with third-party applications (Marketo, Eloqua, Salesforce, Webhooks, Zoom, ...
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Turn Engagement Signals into Pipeline
Video On Demand resource showing how to turn engagement signals into pipeline using Certain's event management solutions.
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The Hybrid Event Strategy Playbook
A guide describing how a hybrid event strategy blends in-person and digital event experiences.
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From Signals to Sales: Activating Intent Data from Events
Webinar transcript exploring how to activate intent data from events using Certain's platform.
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The Event Engagement Data Playbook
Guide on driving, capturing and acting on attendee engagement data for virtual, hybrid, and in-person events.
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Certain Event Advisor Webinar & Demo
Video on demand showcasing Certain's Event Advisor and related event management solutions.
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Digital + In-Person Strategies = Greater Return for Businesses
Guide on integrating digital and in-person event strategies to improve business outcomes.
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3 Proven Ways to Turn Event Leads into Revenue – Fast
Video on demand page highlighting three proven strategies to convert event leads into revenue, with Certain's event management solutions.
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Event Marketing and Management Learning Center
A collection of event marketing and management resources, featuring video on demand content.
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From Signals to Sales: How to Turn Event Engagement into Revenue
Recap of a webinar on activating event intent data to convert engagement into revenue using AI-powered signals.
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Introducing Event Advisor: How AI Is Transforming Event Personalization
Overview of Event Advisor, an AI-powered tool to personalize event journeys and drive engagement and revenue.
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AI-Powered Event Management Software for Sales Professionals
AI-powered event management software for sales teams to identify high-potential prospects, personalize follow-up, and drive better event outcomes.
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TouchPoint - Web Home Layout Webinar
Webinar about TouchPoint Web Home Layout with related articles and a video.
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Touchpoint - Attendee Engagement
Watch a webinar recording on the Certain Mobile App – Touchpoint; engagement topics include Activity feed, Badge Game, Live Polling, and Survey.
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Touchpoint Stream Webinar
Describes how Touchpoint Stream enables hosting interactive virtual and hybrid events and unifies event content and data.
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Touchpoint User Dashboard Training
Video training for the Touchpoint User Dashboard.
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Controling Which Sessions Display on the Session Catalog
Instructions for filtering and displaying sessions in the Session Catalog, including Highlighted, Promoted, and General sessions and default filter op...
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Magazine, Promoted, and General Styles for Speaker and Session Catalogs
Overview of three display styles for session catalogs: Magazine, Promoted, and General; guidance on where to configure and how to highlight sessions.
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Catalog - Designing the Registrant Login Session Experience
Documentation on login options, My Sessions, and session catalog layout for registrant experiences.
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Themes, Best Practices, Misc - Adding JavaScript, Images size for Banner, etc
General tips and best practices for Session Catalog, including themes and branding considerations.
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Session Advisor FAQ's - Session Catalog
FAQ about Session Advisor AI, its workflow, integration, and data privacy within the Session Catalog.
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Advanced Template
Documentation for creating, editing, and managing the Advanced Template in Certain's Help Center.
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Signal Outbound Flows for Digital Events (ON24)
Guide to configuring Signal outbound flows to ON24 for registering or cancelling attendees in digital events.
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Digital Events - How to Share Webcast/Webinar Details using Email and Session Ca...
Guidance on sharing webcast join details via email templates and linking to the Session Catalog for Digital Events.
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Adding Speakers to Sessions
When adding Speakers to a Session with Instances, an Alert will display to give the option of including that Speaker to associated instances.
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Check-In: Alert Configuration
Guide for configuring VIP alerts in Certain Check-In, including basic configuration, triggers, and contacts.
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Check-In Insights
Real-time dashboards and analytics for check-in data in Certain's Engage platform.
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Check-In: Profile Configuration
Instructions to configure profile fields shown in the Certain Check-In app, including baseline and additional fields.
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Check-In: Basic Configuration
Documentation for configuring the Check-In basic settings in Certain's Engage platform.
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Check-In: Session Configuration
Instructions to enable and configure session check-ins for the Certain Check-In app, including walk-in permissions and capacity limits.
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Recurring Classes - What you need to know...
Overview of recurring session behavior in Certain's conference sessions feature, including delayed creation, fees, conflicts, and editing restrictions...
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The Powerful Impact of In-Person Experiences on Event ROI
A marketing eBook examining the ROI of enterprise in-person events post-Covid, with data-driven guidance on event management and intelligence.
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How Marketing Events Are Changing
A marketing data sheet summarizing trends in B2B events, roles, spend on event technology, and focus areas.
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How can I still deliver on my business objectives through digital events?
A guide on delivering business objectives through digital events by leveraging seamless integrations, branding, and attendee insights.
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The Event Marketing Playbook
A practical guide to mobile-driven B2B event marketing, covering pre-, during-, and post-event strategies and tactics.
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Hand-in-Hand: Leveraging Tech and In-person Strategies for Success.
A whitepaper on blending digital tools and in-person events to drive engagement, generate leads, and enhance post-event follow-up across marketing and...
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Marketing In a Post-Digital World
A guide to real-time marketing and event automation in a post-digital era.
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In-Person Events Easily Planned, Delivered & Repeated
Overview of Certain's event management platform for planning, replicating, and optimizing in-person events with templates, branding, and insights.
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Unify Virtual and In-person Audiences With a Consistent and Engaging Hybrid Even...
Unifies virtual and in-person audiences with a consistent, engaging hybrid event experience using engagement tools, data unification, and scalable tem...
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar showing how to unlock buyer intent through event data with engagement tools and AI insights.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about leveraging event intelligence and AI to enhance event experiences and outcomes.
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Turning More Audiences into Customers with AI-Powered Personalization
Learn how to leverage AI-powered personalization to convert audiences to customers with AI personalization.
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
Video on demand content describing how to measure the business impact of events using attendee management and analytics.
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Session Break: Hybrid Event Planning & Execution
Video on demand session with Kent Martin about key considerations for planning and delivering hybrid events.
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Power Templates
Power Templates equip event and marketing professionals to easily create events that are versatile and efficient, reducing time and costs.
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The Hybrid Attendee Engagement Journey
Learn how to tailor attendee engagement to a guest's registration type by ensuring ways for guests to connect and interact, no matter where they join ...
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Gathering Attendee Feedback – Beyond the Event Experience
Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.
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Event Management Overview
Overview of Certain's Event Management technology solutions, including Manage Events, Engage Attendees, and Event Intelligence, plus related resources...
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Delivering Business Objectives Through Digital Events
Infographic about delivering business objectives through digital events and related resources.
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Crack the Code – Understanding Your Event Attendees
Webinar on uncovering attendee insights and applying AI to event management.
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Certain Touchpoint Engagement App
Find out how Certain Touchpoint can foster great engagement, serve the right content at the right time, and help you gain insight into attendee engage...
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Certain Announces Strategic Partnership with InEvent to Create a Unified Event T...
Certain partners with InEvent to unify virtual and in-person event capabilities into a single event technology ecosystem.
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Certain Launches Touchpoint Stream to Power High Engagement Virtual and Hybrid E...
Certain announces Touchpoint Stream, a central platform for interactive virtual and hybrid events with live streaming, attendee engagement, and data i...
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ON24 | Partner
Partner profile of ON24, a marketing technology leader for live and on-demand digital experiences.
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InEvent | Partner
InEvent partner page describing the InEvent event management platform and its reach, including trust by Coca-Cola and Amazon, serving virtual and hybr...
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Grip | Partner
Grip is the leading AI-powered event, networking and matchmaking platform that helps event organizers, exhibitors, sponsors and visitors be more succe...
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What is Event Management Software?
FAQ explaining what event management software is and its capabilities.
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The Ultimate AI Tech Stack for Event ROI
Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
On-demand webinar explaining how to transform event data into meaningful insights.
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Transforming Your Event Data into Revenue and Results
An on-demand webinar about Event Intelligence that helps connect the dots to optimize performance and revenue.
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Igniting Event Experiences with Intelligence & AI
Watch an on-demand webinar to unlock a deeper understanding of event attendees, gain actionable insights, and learn how to deliver revenue and results...
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End Networking Roulette: Let Next-Gen AI Do the Matching
A webinar showcasing AI-powered session matching to help attendees decide among sessions and connections at events.
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Event Intelligence | Demo
On-demand webinar demo of Event Intelligence showing data across events and actionable insights.
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Improving Efficiency & Lead Quality
Rockwell Automation enhanced event efficiency and lead quality by centralizing data with Certain's platform, enabling faster follow-up and global cons...
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Leveraging Event Data and AI for Business Success
Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.
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Marketing Event Trends to Watch out for in 2023
Overview of key marketing event trends for 2023, including hybrid/in-person growth, data-driven insights, tailored experiences, omni-channel strategie...