Touchpoint Automation

Guidelines for using Participant Type to group users and restrict features in Touchpoint.

Guide to linking within the Touchpoint app using shorthand in-app links generated from CMS URLs.

Overview of Live Polling in Touchpoint, including setup, branding, playback controls, and audience display.

Guide to adding and configuring Lead Retrieval in Touchpoint, including Lead Capture, custom fields, VIP Portal, lead codes, and badge printing.

Step-by-step guide for bulk uploading content in Touchpoint, including preparing spreadsheets, field mappings, and importing content.

Overview of consequences when changing the Event Code in Certain Platform, including file paths and Touchpoint integration.

Case study on how Touchpoint boosted attendee engagement and booth activity for a leading medical devices company.

Overview of Certain's on-demand event management solutions including manage, engage, and analyze capabilities.

Overview of login options in Touchpoint, including predefined and non-predefined attendee lists, with password and access methods.

Customer stories highlighting how organizations use Certain’s event management platform to improve efficiency, branding, scale, and insights.

Part 1 of the Enterprise Events series explains how events serve as strategic tools to drive growth, foster innovation, and enhance brand value.

Guide on accelerating revenue by leveraging intelligent events to engage customers throughout the buying journey.

Video on demand detailing how Grand Connections scaled events with Certain's platform.

An eBook, Part 2 of the Enterprise Events series, explaining how events serve as a strategic lever in B2B marketing and how to plan, measure, and adap...

Explore key benefits and features of Touchpoint Ignite through an interactive tour.

Video On Demand resource showing how to turn engagement signals into pipeline using Certain's event management solutions.

The Ultimate AI Tech Stack for Event ROI page with resources and CTAs for events management

An in-depth guide on using buying signals to optimize event marketing and drive outcomes.

Downloadable guide exploring real-time marketing automation, post-digital landscape, and Certain's event management solutions.

Overview of Certain's event personalization at scale and related solutions, including Enterprise Event Management Software, Touchpoint, and Event Inte...

A guide describing how a hybrid event strategy blends in-person and digital event experiences.

An ABM-focused guide explaining how account-based marketing integrates with events and outlining Certain's event management solutions.

Webinar transcript exploring how to activate intent data from events using Certain's platform.

Guide detailing engagement-focused event marketing best practices to maximize ROI.

Video on demand showcasing Certain's Event Advisor and related event management solutions.

Guide on integrating digital and in-person event strategies to improve business outcomes.

Video on demand page highlighting three proven strategies to convert event leads into revenue, with Certain's event management solutions.

Unified reporting and intelligence for events across the Certain platform, enabling end-to-end insights, ROI tracking, and program optimization.

Certain's enterprise-grade event management platform orchestrates attendee journeys, AI-powered personalization, and data-driven insights to drive ROI...

Pricing plans for Touchpoint Ignite, Certain Pro, and Certain Enterprise, with included peace-of-mind features.

Overview of how Certain enables personalized, AI-powered attendee journeys from invitation to post-event follow-up to drive engagement and ROI.

An article discussing challenges of event data and how AI-powered event intelligence can streamline data orchestration to improve buyer engagement and...

Guidance on sending and accepting meeting invites within the Touchpoint app.

Instructions to create a password and log into the Touchpoint app for events.

Overview of app features for the Certain Touchpoint attendee mobile app.

Instructions to enable Attendee-to-Attendee Messaging in Touchpoint.

Instructions for bulk uploading translated content in Touchpoint when multiple languages are enabled.

Guide to creating and applying Event Templates in Touchpoint to reuse colors, layouts, and settings across events.

Guidance for editing Event Info, Event Icon, and Event Settings in Touchpoint CMS.

Guide on adding translation support and translation entry fields for multiple languages in Touchpoint.

Capacity planning in Touchpoint extends the Agenda feature to manage session capacity.

Webinar about TouchPoint Web Home Layout with related articles and a video.

Watch a webinar recording on the Certain Mobile App – Touchpoint; engagement topics include Activity feed, Badge Game, Live Polling, and Survey.

Touchpoint Dashboard Training article with agenda items and related resources.

Help article introducing Touchpoint Getting Started and related training videos.

Video training for the Touchpoint User Dashboard.

Article describing how to tag attendee statuses and sessions for attendees in Touchpoint.

Overview of speakers and sessions from Platform to Touchpoint, with related articles and feedback.

Instructions for editing a new Touchpoint Event in the Touchpoint platform, with a video preview.

Guidance on preparing required items for app submission in the Touchpoint Support Center.

Guide describing how to modify settings in the Touchpoint app.

Overview of Touchpoint's interactive badge game feature, including setup, rules, and promotion.

Guidance on obtaining and sharing iOS certificates and provisioning profiles for publishing apps via Touchpoint.

Instructions for bulk uploading agenda sessions into Touchpoint using a spreadsheet and the Event Dashboard.

Instructions for configuring the Launch Image, including default behavior and uploading a custom image with 2048x2048 pixels.

Guidance for designing the iPad home screen layout, including panel types and panel settings.

Guidance for marketing an event app using Touchpoint, including announcing, highlighting features, providing access, and promoting via emails, print, ...

Best practice process for client success; event app timeline and checklist.

Guidance on publishing events via GatherNow, with deployment benefits, publishing steps, and user instructions.

Instructions for Activity Feed settings, home screen panel, scheduling, and moderation in Touchpoint.

Instructions for managing attendees in the Touchpoint CMS, including adding attendees, password management, and credits.

Documentation on creating and managing Groups and Terms to filter resources in Touchpoint.

Steps to remove attendees from Certain Platform when an event uses a Touchpoint integration.

Guidance on updating speaker records in Touchpoint when integrated with Certain Platform and when not synced, including bulk upload steps.

Instructions to tag registration statuses with 'Touchpoint: Synced' to sync registrants from Certain Platform to Touchpoint.

Guidance on attaching speakers to sessions and session instances for Touchpoint visibility.

Instructions to sync related links from Platform to Touchpoint using the Touchpoint: Related Link tag on Conference Custom Fields.

Instructions for assigning master and specific speakers to sessions and their instances in the Certain platform.

An eBook guiding marketers on transforming event attendees into long-term brand advocates through AI and event intelligence.

On-demand webinar about leveraging event intelligence and AI to enhance event experiences and outcomes.

When you're investing a significant portion of your marketing budget in events and your CEO asks, 'What are the results?', do you have the resources a...

Overview of how Certain's end-to-end event experience solution can transform cold leads into warm customers.

Infographic with tips for setting up successful sales meetings at events.

On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.

Infographic about combining data from marketing automation and events to deliver ROI. Includes resources and solutions for event marketers.

Infographic detailing a structured data lifecycle to transform raw event data into actionable insights.

Learn how to tailor attendee engagement to a guest's registration type by ensuring ways for guests to connect and interact, no matter where they join ...

Infographic describing how marketing events are changing and the expanded role of event marketers.

Events give companies a chance to tailor experiences to attendees. These experiences can take prospects and leads through their buying process faster,...

Overview of Certain's Event Management technology solutions, including Manage Events, Engage Attendees, and Event Intelligence, plus related resources...

Overview of Certain's event engagement solutions, including touchpoints and event intelligence, with resources for marketers.

Infographic detailing event automation and Certain's event management technology solutions for marketers and event professionals.

Find out how Certain Touchpoint can foster great engagement, serve the right content at the right time, and help you gain insight into attendee engage...

Infographic about filtering noise in event data to enable real-time action by sales and marketing teams.

Video on demand content about AI-powered session recommendations for events.

Announcement that Gather Digital rebrands as Certain Touchpoint and continues to offer a mobile event app.

Certain announces Touchpoint Ignite, an AI-powered event app that turns engagement data into deep audience insights with a conversational interface.

Thank you for visiting our booth at IMEX America 2024. Explore resources on Event Intelligence, Event Management, and Event Engagement.

FAQ describing who uses event automation software and related solutions from Certain.

FAQ describing what mobile event apps are and their key features.

On-demand Touchpoint Demo page showing how to engage attendees for in-person, virtual, or hybrid events using Certain's Touchpoint App.

Explains event data orchestration, its importance for B2B marketing, and a structured journey to turn engagement data into actionable buyer signals.

A guided approach to capturing and leveraging event data to engage attendees and maximize ROI using AI-powered insights.

Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.

Explores how AI-powered event technology, led by Touchpoint Ignite, can unlock audience insights and improve event experiences.

Guide on turning attendees into advocates using AI-powered event insights to optimize buyer engagement.

Explores how deep audience insights drive engagement and revenue, introducing Touchpoint Ignite AI-powered insights.

A three-part guide to building loyal event sponsors through attendee engagement, early-bird discounts, and post-event learnings.