Enhancements
The AI-powered Certain Support Center Bot is back.
The bot is smarter, sleeker, and more seamless than ever.
Users spoke; we listened.
Users found the old bot icon too bulky and immovable.
We went back to the drawing board.
The bot is accessible through a brand-new, compact chat icon in the global navigation.
Help is just a click away.
Help is right where you need it, when you need it.
Badges
Standard/Pre-Printed Badges now include a new template that is 6' x 4'.
Bugs
Agenda Items
An issue with the activityclassType value being assigned to agenda items that were associated with a custom type has been resolved.
The value is not displayed in the user interface.
It was applied behind the scenes and caused unwanted agenda items such as merchandise, fees and discounts to be brought into the Touchpoint mobile event app with other scheduled agenda items.
Certain Check-In
The quality of printing an on-demand badge from the Windows version of the Certain Check-In app has been improved.
An error is no longer returned when a mass email is sent and the CC Assistant Email option is selected.
Emails can now be sent to recipients who have a comma in their name.
Forms > Payment
Registrants clicking on the What is the CSC number? link when making a payment now see a pop-up window with the explanation of this field.
The pop-up window provides the explanation of the CSC number field.
Promo Codes
Your most recent selection for the number of rows per page on the Promo Codes list page is retained when navigating to another page and returning.
The numbers available for rows per page are 10, 25, 50, and 100.
Questions
Custom Profile fields that are marked as required can be marked as optional within a form using the override defaults option.
Custom question responses for Additional Registrations are no longer displaying on the Verify and Confirm page for the Primary Registrant.
Single Sign-On
Mapped fields can now be removed when configuring SSO for an account.
Contact
Questions? Comments? Please email help@certain.com.
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