Accommodation Statuses

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Keywords: Accommodation Statuses, Booking Statuses, Action Codes, Accommodation Booking Status, Accommodation Action Code

Document ID: https://platform-support.certain.com/hc/en-us/articles/30759733096471-Accommodation-Statuses#split1

Accommodation Statuses

On this page you define Booking Statuses and Action Codes that you can apply to registrants' accommodation bookings. These booking statuses and action codes are maintained independently of the statuses in . Those statuses are for travel bookings.

> Note: These Booking Statuses and Action Codes are intended for internal use by the planners managing the event's accommodation.

You can add them to an attendee's record on under "Hotel Confirmation Information", where they are optional fields.

How you configure Booking Statuses and Action Codes depends entirely on your accommodation booking procedures.

You can include these fields on reports for internal use or to send to a hotel. You can add Accommodation Action Status and/or Accommodation Booking Status as columns on a "Room Reservations" report.

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Accommodation Statuses

Accommodation Booking Status

Accommodation Booking Status is used to record the current status of an attendee's accommodation booking. Examples include "New Booking", "Pending Confirmation", "Upgrade", or "Replacement Booking".

Accommodation Action Code

Accommodation Action Code can be used to indicate what action the planner or travel staff should take next for a booking with this code. Examples include "Change Request", "Upgrade Required", or "Review Accessibility".

To add a Booking Status or Action Code, type its name and click to save it.

Actions column