Booking Statuses and Action Codes are used to manage registrants' accommodation bookings.
Booking Statuses and Action Codes are independent of the statuses in Travel > Configure, which pertain to travel bookings.
Booking Statuses and Action Codes are intended for internal use by the event's accommodation planners.
You can add them to an attendee's record on Manage > Registrations > (Attendee) > Accommodations under "Hotel Confirmation Information," where they are optional fields.
How you configure Booking Statuses and Action Codes depends entirely on your accommodation booking procedures.
You can include these fields on reports for internal use or to send to a hotel.
For example, you might add Accommodation Action Status and/or Accommodation Booking Status as columns on a "Room Reservations" report.
Video: Booking Statuses, Action Codes (20 sec.)
Accommodation Booking Status
Accommodation Booking Status is used to record the current status of an attendee's accommodation booking.
Examples: "New Booking", "Pending Confirmation", "Upgrade", or "Replacement Booking".
Accommodation Action Code
Accommodation Action Code is used to indicate what action the planner or travel staff should take next for a booking with this code.
Examples: "Change Request", "Upgrade Required", or "Review Accessibility".
To add a Booking Status or Action Code, type its name and click Save.
The Actions column includes the options: Edit, Delete, Save, Cancel.
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