Adding an email address as a hyperlink

Source: https://platform-support.certain.com/hc/en-us/articles/360053497834-Adding-an-email-address-as-a-hyperlink

Published: 2026-05-22

Keywords: email template, hyperlink icon, Email, subject, body

Document ID: https://platform-support.certain.com/hc/en-us/articles/360053497834-Adding-an-email-address-as-a-hyperlink#split1

Adding an email address as a hyperlink

It is common to add a email contact information in the contents of an email. To make the email address clickable, set the contact email address as a hyperlink.

On the email template, highlight the email address.
Click the hyperlink icon.
Set link type to Email.
Type in the email address, subject, and body.
Click OK, then Save.