Adding file attachments for email templates

This article explains how to add file attachments to email templates in Certain.

Audience

This article is for Certain platform administrators and users who manage email templates for events.

Go to Promote > Communication.
Navigate to Email Templates.
Click Add New.
Fill in the required field.
Under Email Template Details, scroll down to Attachment.
Click on Upload New File.
Click Choose File, then choose the file you want to upload.
Click Upload.
After uploading, click Save.
Certain only supports a single file attachment for emails.
If there are multiple attachments to include, use a single Zip file or add a link to the file in the Certain Platform or an external file repository.

Compress the files into a single Zip file.
Select Email Template > Upload > Select the Zip file from the upload directory window.

Select Email Template.
Add instruction text in your email template (e.g., Click the link below to download files.).
Highlight the text to create as a link.
Click the Link icon.
Add the external link URL.
If the file is uploaded to your event, click Browse Server and double-click your file.
Click OK.