This article explains how to add file attachments to email templates in Certain.
Audience
This article is for Certain platform administrators and users who manage email templates for events.
Procedure
- Go to Promote > Communication.
- Navigate to Email Templates.
- Click Add New.
- Fill in the required field.
- Under Email Template Details, scroll down to Attachment.
- Click on Upload New File.
- Click Choose File, then choose the file you want to upload.
- Click Upload.
- After uploading, click Save.
- Certain only supports a single file attachment for emails.
- If there are multiple attachments to include, use a single Zip file or add a link to the file in the Certain Platform or an external file repository.
Uploading a Zip file
- Compress the files into a single Zip file.
- Select Email Template > Upload > Select the Zip file from the upload directory window.
Linking to an external directory
- Select Email Template.
- Add instruction text in your email template (e.g., Click the link below to download files.).
- Highlight the text to create as a link.
- Click the Link icon.
- Add the external link URL.
- If the file is uploaded to your event, click Browse Server and double-click your file.
- Click OK.
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- Email Templates
- Fully customize an Email Template in Certain
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- Accommodation Blocks
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