Capacity Planning

Capacity planning is an extension of the Agenda feature. Under Features & Menu > Agenda, check the box labeled Allow Session Registration. If session capacity management is handled by Certain Platform, select Platform Managed. If session capacity is managed solely in Touchpoint, select Touchpoint Managed.

Agenda > Edit Session

From the edit view of your session, toggle Registration Required and Capacity Constrained to turn on capacity planning for that session.

If capacity is managed directly in the Touchpoint dashboard, set the capacity for the session in the Capacity entry field. If capacity is managed by Certain Platform, ignore the Capacity entry field.

Reports > My Schedule Report

The My Schedule Report lets you monitor available seats in each location.

To see which attendees have scheduled a particular session, select the Scheduled value. The Scheduled value brings up a list of attendees who added that session to their My Schedule.

Session can be Schedule

Session Scheduled

Unavailable Session

Cannot Reserve Warning

A message shown to attendees says: Sorry, this session's capacity is full.

In-App User Experience

Session can be Schedule

Session Scheduled

Unavailable Session

Cannot Reserve Warning