Capacity Planning

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Keywords: Capacity planning, Agenda, Session management, Touchpoint, Platform Managed, My Schedule Report, Attendee registration, Capacity

Document ID: touchpoint-support_certain_com_hc_en-us_articles_360030623413-Capacity-Planning

Capacity planning

Capacity planning is an extension of the Agenda feature.

Enable capacity planning

Under Features & Menu > Agenda, check the box labeled Allow Session Registration.

If you are using Certain Platform for session capacity management you will need to select "Platform Managed".

If session capacity is going to be managed solely in Touchpoint, select "Touchpoint Managed".

Configure capacity per session

Agenda > Edit Session.

From the edit view of your session, toggle the Registration Required and Capacity Constrained checkboxes to turn on capacity planning for that session.

If capacity is being managed directly in the Touchpoint dashboard you will set the capacity for the session in the "Capacity" entry field.

If capacity is being managed by Certain Platform you can ignore the field.

Monitor capacity levels

Reports > My Schedule Report.

The My Schedule Report will let you monitor available seats in each of your locations.

To see which attendees have scheduled a particular session, you can select the Scheduled value to bring up a list of attendees who have added that session to their My Schedule.

Session statuses

Session can be Schedule

Session Scheduled

Unavailable Session

Cannot Reserve Warning

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