Certain 7.0 Release Notes

Audience

This release notes page is intended for Certain Platform administrators and event managers.

Introduction

Certain 7.0 was released in May 2020.
A new look.
New features.
New integrations to Zoom and ON24 via Signal.
A new and improved experience in areas of the application you live in on a daily basis.

508 Compliance is a federal law requiring that electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.
Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973, is the federal law that governs 508 compliance.
508 Compliance involves developing a website that can be used by people with limited vision or blindness, deafness, seizure disorders, and other disabilities.

The color palette was updated to be more friendly to color-blind and vision-impaired users.

The Certain Platform introduces Digital Events support as an account-level product and module that can be enabled on a per-event basis to leverage native integrations with Zoom and ON24.
A new Digital Event connection type in Signal allows connections to Zoom and ON24; the system stores retrieved webinar details as dynamic data fields (DDFs) as well as in reports when the new module is enabled.
Time zone support for sessions in Touchpoint and Session Catalog is now based on the user’s local time zone to prevent confusion about sessions outside of the user’s time zone.

The platform now supports linking Zoom or ON24 webinars to Certain via Signal.
Enter the meeting or webinar ID to retrieve the join URL, among other details, which is stored with the corresponding event or session.

After setting up the connection to Zoom or ON24 and the field mappings in Signal, you can create an outbound flow to generate the corresponding registration in the webcast platform upon completion of the registration form.
After the webinar, update the event or session status from 'Registered' to 'Attended' via an inbound flow.

As the webinar date and time approach, you may use scheduled emails that include the webinar join URL as a dynamic data field (DDF) if the event is set up in Certain.
The join URL of webinars set up as sessions in Certain can be shared via email that includes the 'My Sessions' section and appears as a linked thumbnail image in the Session Catalog and in the Touchpoint mobile app.

Leverage Touchpoint as a hub for content across multiple webinars.
For example, host PDFs, web links, and pre-recorded videos.
Foster engagement during and after live presentations via live polls, badge games, and surveys.
Use the Activity Feed to encourage social interaction and to build a sense of community for digital events.
Add value to Exhibitors and Sponsors by allowing videos, documents, and images within their listings.

You can dynamically display additional standard fields, custom fields, headers, and text conditionally based on previous selections within your Speaker Portal.
For example, asking potential speakers whether they have presented at previous conferences and, if they select yes, prompting them with additional follow-up questions on the event, organization, and number of attendees.
You may also use conditional logic to enforce a limit on the number of additional speakers that can be collected.

Create a sleek, modern-looking catalog to highlight the Speakers for your event.
Display their headshot, biography, contact information, and the list of sessions they are presenting in a list or card-view layout.
Configure a subset of Speakers to be highlighted as 'Featured Speakers' to promote their sessions.
From a design perspective, select from out-of-the-box themes or customize a theme to match corporate branding while grouping Speakers by type or organization.
Multiple Speaker catalogs (as well as Session catalogs) can be created per event to showcase specific Speakers and Sessions based on the audience.
Click here to check out a sample session catalog.

Signal inbound webhooks are a simple way to send data from external sources to be consumed by Certain.
Creating an incoming webhook gives a unique URL to post data to Certain.
The system is designed to consume and map any JSON payload provided.

You can create flows that sync data from Certain to custom data objects in Marketo and Eloqua that support one-to-many mappings.

The system can sync intent data to custom data objects linked to lead records in Eloqua and Marketo.

Custom Display Fields are a new account-level entity created by Administrators under Account Settings > Management > Custom Display Fields.
Once created, they are available within all events under Plan > Event Setup > Content Display > Display Fields.
The fields can be populated by Event Builders in this area or via the Event Copy Wizard.
They are available as Dynamic Data Fields (DDFs) in the Primary and Extended Display shell areas, allowing values to be appended into forms and HTML wrappers.
The purpose of the fields is to enable event-specific branding such as banner images, background colors, text, and CSS attributes by non-technical users when creating a new event from a template.
Click here to learn more about Custom Display Fields and how they differ from Custom Event Data fields.

The introduction of Custom Display fields prompted a refresh of the Display area.
Plan > Configure > Display now provides an overview of the Display area with explanations of components including Reg Info, Navigation Bar, Primary Display, and Extended Display (formerly Advanced Display).
Each section is now accessible via its own sub-navigation menu option.

The Asset Management experience has been expanded.
The system now supports uploading multiple files at once (drag and drop is supported).
Files can be viewed as a list or as thumbnails.
The file type, date uploaded, and size are displayed.
The user can Preview, Download, Resize, Rename, Delete, and Copy File Path.

The platform has evolved to support Content Blocks, Display Rules, and, with the release of 7.0, Display Fields.
The majority of content updated when creating a new event from a template lives in Content Display, Display Rules, and Display Fields.
In the 7.0 release, these sections were consolidated into a new area named Content Display, available within Event Setup.
Event Builders can update event content, graphics, and display rules from a single page.
Back to the Release Notes page.
Questions, comments, and feedback can be emailed to product@certain.com.
Help topics may include features about to be released.
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