The Completed Registrations by Attendee Type summary report is on the Event Dashboard. It shows complete registrations grouped by attendee type. The report includes a bar chart, a pie chart, and a report table. You can export the report to Excel. Access path: Event > Event Dashboard > All Registrations by Attendee Type. Attendee types are determined on Plan > Event Setup > Attendee Types.
Charts and Graphical View
- Click any bar on the bar chart to see a list of those registrations.
- Click any segment in the pie chart to see a list of those registrations.
Table or Tabular View
- Click any number, or an attendee type name in the first column, to see a list of those registrations.
Attendee types are determined on Plan > Event Setup > Attendee Types.
Bar Chart
- Horizontal axis: Attendee Types.
- Vertical axis: Number of registrations.
- Bars for each attendee type show Registered/Paid, Balance Due, Pending, and Cancelled.
Pie Chart
- One segment per attendee type, representing a percentage of the total.
Table
With the following columns:
- Attendee Type – the name of the attendee type. "Not Assigned" is used for registrations not assigned to an attendee type.
- Registered/Paid – These registrants have completed the registration process and do not require action.
- Bal. Due – Registrants who owe money (have a positive balance due).
- Pending – Registrants with a Pending status. Pending is often used for wait lists or for actions or communications that must take place before full acceptance into the event. Pending registrations may not appear in all events—this depends on event configuration.
- Cancelled – Completed registrations which belong to a Cancelled status.
- Total – The sum of Registered/Paid, Balance Due, and Pending registrations. The total does not include Cancelled registrations.
- Collected – Total money collected from all registrants who belong to the attendee type in which the dollar amount appears.
- Inventory – The maximum number of attendees that can be of this type. Shown only if an Inventory value is assigned.
- % Full – The total as a percentage of Inventory.
About Completed and Registered
- Registration is counted as registered/paid when the registration is marked "complete" or when the registration was started within the last 10 minutes.
- Note: 10 minutes is the default time incomplete registrations will be held against inventory; this limit can be changed in Plan > Configure > Options > Global Settings.
- Registration status must be of "accepted" type (new, pre-registered, no-show, or attended).
- Registration's test status must match the event's mode: if the event is in test mode, test registrations are counted; if in live mode, test registrations are excluded.
- Registration is active.
- Confirmed registrations that have a balance due are not counted against the inventory of categories, activities, or hotel rooms unless the event is set to do this (Plan > Configure > Options).
- Online registrations that are in progress are counted against inventories.
- If a registration is not completed within the set timeframe, that space will be released.
About Amount Collected
- The amount collected includes money that has been marked as "Received?".
- The money appears in the row of the attendee type of the registration that made the real payment, not in the attendee type of any Additional registrations that received part of the total payment.
- Example: if an attendee submits a $1000 payment for herself ($500) and a guest ($500), then the full $1000 is included in the amount collected of the attendee's attendee type, and no payment is added to the guest's attendee type.
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