Audience
This guide is for administrators configuring cookies on the Certain platform and for attendees accessing forms and webpages created with Certain.
Introduction
This document is a brief guide to the cookies added to registrants’ browsers by the forms and webpages created using Certain. It also highlights the essential cookies required for admin-side access to the platform. The essential cookies listed under Essential are added by default and are required for the application to function; they must not be deleted. The only non-essential cookies (listed under Non-Essential) added are:
- Google Analytics, when enabled for an event’s forms or webpages.
- Cookies, if any, that you’ve inserted into the display shell for your own client-side scripts.
(Add > Plan > Configure > Options > Display > Extended Display > ‘Custom HTML Shell’)
Side note: By default, Certain uses some Google Analytics (GA) in the platform itself. GA cookies are therefore added by default to Certain users’ browsers. An administrator may disable this for an account by clearing the Certain Google Analytics check box on Account Settings > Implementation > Security > Cookie Settings.
Identifying Cookies
Here’s how to access the cookies and their values in most current browsers: Chrome, Edge, Firefox, Internet Explorer, and Safari.
Google Chrome
1. Open the ☰ or menu in Chrome’s top right corner, and select Settings.
2. Click Privacy and Security
3. Click "Third-Party Cookies" (Previously called "cookies and site data")
4. Select See all site data and permission. (This should take you to the full list of cookies stored by different websites.)
5. All domains with cookies are listed, showing the number of cookies for each one.
6. To for a domain (such as certain.com), type any part of its name in the box in the top right corner.
7. To list a site’s cookies, click the label saying how many it has, such as “4 cookies”.
8. To see the details of a cookie, click it in the list.
9. To delete a cookie, click the trash icon at the end of its row in the list.
Mozilla Firefox
1. Open the ☰ menu in Firefox’s top right corner and select Options.
2. Click Privacy & Security in the list of options on the left.
3. Under History, click remove individual cookies.
4. A resizable Cookies pop window opens, listing all the cookies on your computer.
5. To for a domain (such as certain.com), type any part of its name in the box at the top. The list of cookies narrows as you type.
6. To see the details of a cookie, click it in the list.
7. To delete cookies, select them in the list and click Remove Selected.
Microsoft Edge
1. In Edge, go to the site whose cookies you want to see. (Edge doesn’t store the cookies in one Settings folder; you must visit the site.)
2. Click the ... (‘More Settings’) button in Edge’s top right corner.
3. Click F12 Developer Tools (or press the F12 key).
4. Click the Debugger tab at the top of the window that opens.
5. Double-click Cookies in the filters on the left.
6. Cookies are listed on the right.
7. To delete a cookie, select it and press Delete (or right-click it and select Delete Cookie).
Internet Explorer
1. From the Tools menu, or the Tools icon (Alt-X), select Internet Options.
2. If the menu bar is hidden, press Alt to make it visible.
3. To view or remove individual cookies, select the General tab.
4. Under Browsing history, click Settings, and select View files.
5. Windows Explorer opens with a list of files in the folder that includes your cookies.
Safari
1. In Safari’s Preferences window, click Privacy.
2. To view individual cookies, click Details, and select the cookie.
3. To delete a cookie, select it and then click Remove.
Essential Cookies
The cookies highlighted below are essential to the functionality of the Certain Platform. For a user to authenticate into the application they must have the essential cookies listed below.
Non-Essential Cookies
The non-essential cookies are not required to access the application and are additive. The following cookies are used for analytics purposes by the Certain Platform. Anything outside this list could be the result of the portal’s customization in the event display shell when rendering the attendee experiences. An administrator may disable this for an account by clearing the Certain Google Analytics check box on Account Settings > Implementation > Security > Cookie Settings and by making sure no Google Analytics value is added to the Form's Setup Page.
COOKIE DETAILS
Example:
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Non-Essential Cookies (detailed)
The following cookies are used for analytics purposes by the Certain Platform. The numbers below indicate typical expiration times and purposes.
| Cookie Name | Expiration Time | Description | | --- | --- | --- | | _ga | 2 years | Used to distinguish users for analytic purposes | | _gat | 1 minute | Used to throttle request rate for analytic purposes | | _gid | 24 hours | Used to distinguish users for analytic purposes | | certainLogin | 365 Days | Remember username on login | | stickyLogin | 24 hours | Remember “sticky” username on login |
Non-Essential Cookies (detailed) – Additional details
The following cookies are listed with expiration times and purposes in the cookie details section.
| Cookie Name | Expiration Time | Description | | --- | --- | --- | | applicationName | 24 hours | Identifies the portal the user is accessing | | MoodleSession | 24 hours | Enables single sign-on to Certain University and Support | | Moodle_SESS_UUID | 24 hours | Enables single sign-on to Certain University and Support | | Session_UUID | 24 hours | Uniquely identifies the user’s authenticated session | | XSRF-TOKEN | 24 hours | For cross-site request forgery security purposes |
Cookie Details (continuation)
Example: (Table image shown in article)
Related articles
- Single or Multiple Session Review Tiers
- Travel Configuration
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