Cookies in Certain Guide

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Keywords: Cookies in Certain Guide, Certain, Google Analytics, essential cookies, Non-Essential Cookies

Document ID: https://platform-support.certain.com/hc/en-us/articles/10901405323415-Cookies-in-Certain-Guide#split1

Cookies in Certain Guide

This document is a brief guide to the cookies added to registrants’ browsers by the forms and webpages created using Certain. This document also highlights the essential cookies required for admin-side access to the platform.

The essential cookies listed under are added by default. The essential cookies are required for the application to function. The essential cookies must not be deleted.

The only non-essential cookies (listed under ) added are:

Add Custom HTML Shell using: Add > Plan > Configure > Options > Display > Extended Display > ‘Custom HTML Shell’.

Side note: Certain uses some Google Analytics (GA) in the platform itself.

GA cookies are therefore added by default to Certain users’ browsers.

An administrator may disable this for an account by clearing the Certain Google Analytics check box on Account Settings > Implementation > Security > Cookie Settings.

Identifying Cookies

This section explains how to access cookies and their values in most current browsers:

, , , , and .

Google Chrome

1. Open the ☰ or menu in Chrome’s top right corner, and select Settings. 2. Click Privacy and Security. 3. Click “Third-Party Cookies” (Previously called “cookies and site data”). 4. Select See all site data and permission. This selection takes you to the full list of cookies stored by different websites. 5. Domains with cookies are listed. Each domain shows the number of cookies for that domain. 6. For a domain (such as certain.com), type any part of its name in the box in the top right corner. 7. To list a site’s cookies, click the label showing how many cookies it has, such as “4 cookies”. 8. To view the details of a cookie, click the cookie in the list. 9. To delete a cookie, click the trash icon at the end of the cookie’s row in the list.

Mozilla Firefox

1. Open the ☰ menu in Firefox’s top right corner and select Options. 2. Click Privacy & Security in the list of options on the left. 3. Under History, click remove individual cookies. 4. A resizable Cookies pop window opens. The pop window lists all cookies on the computer. 5. For a domain (such as certain.com), type any part of its name in the box at the top. The list of cookies narrows as the name is typed. 6. To view the details of a cookie, click the cookie in the list. 7. To delete cookies, select cookies in the list and click Remove Selected.

Microsoft Edge

1. In Edge, go to the site whose cookies you want to see. Edge does not store cookies in one Settings folder. A visit to the site is required. 2. Click the ... (‘More Settings’) button in Edge’s top right corner. 3. Click F12 Developer Tools (or press the F12 key). 4. Click the Debugger tab at the top of the window that opens. 5. Double-click Cookies in the filters on the left. 6. Cookies are listed on the right. 7. To delete a cookie, select the cookie and press Delete. Another option is right-clicking the cookie and selecting Delete Cookie.

Internet Explorer

1. From the Tools menu, or the Tools icon (Alt-X), select Internet Options. 2. If the menu bar is hidden, press Alt to make it visible. 3. To view or remove individual cookies, select the General tab. 4. Under Browsing history, click Settings, and select View files. 5. Windows Explorer opens with a list of files in the folder that includes the cookies.

Safari

1. In Safari’s Preferences window, click Privacy. 2. To view individual cookies, click Details, and select the cookie. 3. To delete a cookie, select the cookie and then click Remove.

Essential Cookies

The cookies highlighted below are essential to the functionality of the Certain Platform. For a user to authenticate into the application they must have the essential cookies listed below.

COOKIE DETAILS (Essential Cookies Table)

| Cookie Name | Expiration Time | Description | |---|---|---| | applicationName | 24 hours | Identifies the portal the user is accessing. | | MoodleSession | 24 hours | Enables single sign-on to Certain University and Support. | | Moodle_SESS_UUID | 24 hours | Enables single sign-on to Certain University and Support. | | Session_UIDID | 24 hours | Uniquely identifies the user’s authenticated session. | | XSRF-TOKEN | 24 hours | For cross-site request forgery security purposes. |

Non-Essential Cookies

The non-essential cookies are not required to access the application and are additive. The following cookies are used for analytics purposes by the Certain Platform.

Anything outside this list could be the result of the portal’s customization in the event display shell when rendering the attendee experiences. An administrator may disable this for an account by clearing the Certain Google Analytics check box on Account Settings > Implementation > Security > Cookie Settings and by making sure no Google Analytics value is added to the Form’s Setup Page.

COOKIE DETAILS (Non-Essential Cookies Table)

| Cookie Name | Expiration Time | Description | |---|---|---| | _ga | 2 years | Used to distinguish users for analytic purposes | | _gat | 1 minute | Used to throttle request rate for analytic purposes | | _gid | 24 hours | Used to distinguish users for analytic purposes | | certainLogin | 365 Days | Remember username on login | | stickyLogin | 24 hours | Remember “sticky” username on login |

COOKIE DETAILS

Example:

| Name | Value | Domain | Path | Expires / Max-Age | Size | HTTP | Secure | |---|---|---|---|---|---|---|---| | Moodle_session_uuid | 9d0c…c0f? | certain.com | / | 2020-05-12T… | 39 | ✓ | ✓ | | Session_UIDID | 4d7b…? | certain.com | / | 2020-05-12T… | 39 | ✓ | ✓ | | XSRF-TOKEN | 0f91…? | certain.com | / | 2020-05-12T… | 39 | ✓ | ✓ | | _ga | GA1.2… | certain.com | / | 2021-05-12T… | 31 | ✓ | | | _gat | GA1.2… | certain.com | / | 2020-05-12T… | 10 | ✓ | | | _gid | GA1.2… | certain.com | / | 2020-06-12T… | 14 | ✓ | | | certainLogin | register… | app.certain.com | / | 2020-05-12T… | 26 | ✓ | | | stickyLogin | 1 | app.certain.com | / | 2020-05-12T… | 1 | ✓ | |

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