Deactivating a User From An Account
Overview
- If you are an Administrator User, you can add and deactivate Users from your Certain Account.
- Users cannot be deleted.
- You can change a User's status to "Inactive."
- Changing a User's status to "Inactive" prevents the User from logging into the Certain Platform.
- Requests to reset an inactive User's password made on the login page would not be processed.
Removing a User From Your Account
- Navigate to the Users area by following Account Settings > Administration > Users.
- Select the User you want to edit.
- Click on the User.
- Click the Delete button located in the lower left corner.