Deactivating a User From An Account

Source: https://platform-support.certain.com/hc/en-us/articles/360043387333-Deactivating-a-User-From-An-Account

Keywords: Deactivating a User From An Account, Administrator, Inactive user status, Account Settings, Users management

Document ID: https://platform-support.certain.com/hc/en-us/articles/360043387333-Deactivating-a-User-From-An-Account#split1

Overview

If you are an Administrator User, you can add and deactivate Users from your Certain Account.
Users cannot be deleted.
You can change a User's status to "Inactive."
Changing a User's status to "Inactive" prevents the User from logging into the Certain Platform.
Requests to reset an inactive User's password made on the login page would not be processed.

Removing a User From Your Account

Navigate to the Users area by following Account Settings > Administration > Users.
Select the User you want to edit.
Click on the User.
Click the Delete button located in the lower left corner.