Included in Certain 8.0 release
With the Certain 8.0 release, the ability to Delete/Delink webinars from your Event and/or Sessions was included.
This ability allows you to remove webinars that were temporary, created in error, or linked to the incorrect session.
This ability avoids creating a new session to replace the webinar.
This ability avoids taking other, more drastic measures to remove the webinars.
Previously, the system did not allow you to delete a Webinar from an Event or Session if there was ever a Registration associated with the Webinar (cancelled or registered). With the new release, you can remove Webinars from the Event or Sessions, even if the Webinars have active registrations linked to them.
Delete vs. Delink
When you are removing a Webinar from an Event or Session, you have two options available: Delete or Delink.
If you are using a native Signal integration (Zoom, On24, etc.), the Delete option removes the Webinar from your Event/Session. The Delete option also deletes the Webinar from your Zoom/On24/Third Party system.
The Delink option only removes the Webinar from your Event or Session. The Delink option does not delete the Webinar from your Zoom/On24/Third Party system.
If you want to get rid of the Webinar completely, you can choose Delete. If you linked the Webinar to the wrong Event or Session and you want to link it to another one, you can choose Delink.
> Please Note - If you are using a custom Signal integration for your Webinars, then you would only Delink a Webinar from your Event/Session.
How to Delete/Delink a Webinar
For Event Webinars
For Event Webinars, navigate to the Event's Plan > Event Setup > Details > Event Webinar.
Click the option to Delete or Delink the Webinar.
Confirm your action.
For Webinars linked to individual Sessions
For Webinars linked to individual Sessions, navigate to Manage > Speakers And Sessions > Sessions > Instances.
Click on the "link" icon for your Session.
Select to Delete or Delink.
Confirm your Action.
Please Note
Deleting or Delinking a Webinar can be useful when you are creating or setting up your event.
However, once your event is live and people start registering for your event and Sessions, this action should only be done if absolutely necessary.
Deleting or Delinking a Webinar that has active registrations attached to it could leave registrants without a working JoinURL for the webinar. Deleting or Delinking a Webinar that has active registrations attached to it could leave registrants without an active registration to any new Webinars that are added back to the Event or Session.
If you do Delete or Delink a Webinar from a Live Event with Sessions, you would most likely need to create and run a Signal Replay report. The Signal Replay report steps are: (Reports > Add Report > Set Report type to a Reg or Session Signal Replay report type > Run the Report > Select and Active Registrations that may have been affected > Process a Mass action to Replay/Retrigger the Signal Flows.)