Digital Events Email Templates

Source: https://platform-support.certain.com/hc/en-us/articles/30535423396631-Digital-Events-Email-Templates

Published:

Keywords: Digital Events, email template, digital event

Document ID: https://platform-support.certain.com/hc/en-us/articles/30535423396631-Digital-Events-Email-Templates#split1

Digital Events Email Templates

Email template for the email sent automatically every hour to all new registrants for a digital event. Registrants therefore won't usually receive their email immediately.

Available only if the Digital Events module is enabled for the event. A default template is then created automatically. You may edit the template here.

> Note: This email is for us when an event is set up to be a digital event, not for sessions.

Edit and view the template

You can also just click the row itself.

Best Practice

Best Practice: In the Confirmation emails for digital events, don't include the 'join' URL.

The registrant will receive a separate email with that link.

This is that email.

Best Practice: If you are using a Session Catalog for a digital event, include the auto-login to that catalog in this email.

Go to Catalog List to copy the link to the catalog.

The attendee then has a quick link to their sessions.

> Note: If the event is to be used as a template, ensure that any assets (such as images) used in the email are account-level assets instead of event-level assets, so that they are available to all events in the account.