Purpose and Availability
The Digital Events Email Template is an email that is sent automatically every hour to all new registrants for a digital event.
Registrants usually do not receive this email immediately.
Availability depends on the Digital Events module being enabled for the event.
When the Digital Events module is enabled for the event, a default template is created automatically.
The default template can be edited here.
Editing and Viewing the Template
The template can be edited by selecting the Edit option.
The template can also be edited by clicking the row itself.
The View option allows viewing the email as the recipient would see it.
Best Practices
Best Practice: In the confirmation emails for digital events, do not include the join URL.
Best Practice: State that the registrant will receive a separate email with that link.
This email is the separate email that contains the link.
Best Practice: If a Session Catalog is used for the digital event, include the auto-login to that catalog in this email.
To copy the link to the catalog, go to Speakers and Sessions Catalog List.
The attendee then has a quick link to their sessions.
Asset and Template Notes
Note: If the event is used as a template, ensure that any assets used in the email are account-level assets instead of event-level assets, so that assets are available to all events in the account.