E-commerce Account Details

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Keywords: Certain, E-commerce, Online Processor, PayPal PayFlow Pro, AVS, Address Verification Service, CSC, Credit Card Security Code, Authorize.Net, Stripe

Document ID: https://platform-support.certain.com/hc/en-us/articles/30505620851351#split1

E-commerce Account Details

After making your selections and entries, Save your e-commerce account details.

Click Delete to remove the selected processor from the E-commerce Account list.

Video: (less than 2 minutes)

Processing Account Information

Most of these fields are displayed whenever you are setting up an e-commerce account, regardless of the choice of online processor (although there are some slight differences).

Additional fields may be displayed, depending on the choice of Online Processor.

See details under the processor-specific sub-headings below.

Descriptive Name for Processing Account

Descriptive Name for Processing Account is the name that appears in Certain for this processing account.

Online Processor

Online Processor is the online payment-processing gateway that Certain supports.

Certain supports the following online payment-processing gateways:

Currency

Currency is selected from the drop-down list.

Currency is identified by ISO Code and Currency Name.

Example currency formats include:

Recommended: Set up a separate sub-account for each group of events that use a single currency.

Example sub-account setup includes:

If different events in the same account use different currencies, do not mix these events in any custom reports that show financial data.

The custom reports include:

Use the Currency Code column in those reports to restrict the reports to a single currency.

Exact Business Name on Merchant Account

Exact Business Name on Merchant Account is the DBA (“Doing Business As”) name listed with the bank on your merchant account.

Exact Business Name on Merchant Account is also the name that will appear on the payee's credit card statement.

This is the primary processing account

This is the primary processing account is selected to indicate that this is the default or primary payment processor for all events in this account.

Users can select alternative processors for events in this account.

Enable this e-commerce account for events and forms in sub-accounts

Enable this e-commerce account for events and forms in sub-accounts makes the same e-commerce account available for use in events and their forms in sub-accounts.

If you have multiple levels of sub-accounts, this selection cascades down to all of them.

Single transaction limit

Single transaction limit is the maximum amount on a single transaction allowed through the processing account.

Most processors enable up to $25,000 per transaction.

You may reduce this limit if you know transactions will never exceed a certain amount.

Single transaction limit is a safety device that prevents excessively high transactions from being attempted, either accidentally or intentionally.

Default value: $1000

> Warning! Never set the single transaction limit to blank or zero ($0.00) > If it is blank or zero, then a registrant would see the following message on the form when trying to make a payment: "The transaction amount exceeds the limit for this event."

Single transaction limit can be set on the following two pages in Certain:

Available Payment Methods

Available Payment Methods is selected to include only payment methods configured by your bank for this merchant account.

Certain currently supports the following credit card payment methods:

The list of card types available for selection is determined by the Online Processor selected.

Collect Billing Address

Collect Billing Address is selected if you want to collect a separate billing address for the payor.

Collect Billing Address can be used with credit card transactions to perform AVS validation.

AVS is Address Verification Service.

Match Zip Code

Match Zip Code requires that the billing zip code entered on the form matches the billing zip code for the credit card.

Match Street Number

Match Street Number requires that the billing street address entered on the form matches the billing street address for the credit card.

Require AVS "Yes" Response

Require AVS “Yes” Response is selected to validate AVS.

AVS is offered by many credit card-issuing institutions.

Require AVS “Yes” Response enables the merchant to compare the street number and/or zip code provided by a cardholder to those on record with the card issuer.

Whether these fields are available is determined by the Online Processor selected.

Not all Online Processor selections support AVS.

Collect CSC Number

Collect CSC Number adds a field on the form in the Charge my credit card section of the Financial page.

Collect CSC Number collects the Card Security Code for the credit card.

CSC is Card Security Code.

CSC is also known by other abbreviations, including:

Require CSC "Yes" Response

Require CSC “Yes” Response requires that the CSC entered on the form matches the CSC for the credit card.

Auto-enforce CSC

Auto-enforce CSC is enabled by selecting the check box.

If Auto-enforce CSC is selected, then:

When this processor account is assigned to an event, Collect CSC and Require CSC “Yes” Response are selected in:

When this processor account is assigned to an event, Collect CSC and Require CSC “Yes” Response are selected in:

> Note: Disabling CSC/CVC and Address Verification options at the account level will not disable the same options in forms and events. > The setting must be disabled in those accounts on a per-form and per-event basis.

User Notes

User Notes is where you enter any useful reference information for internal use.

Processor-specific fields

Setting Up a PayPal Gateway Account

Setting Up a PayPal Gateway Account includes the following fields:

If you perform AVS on the transactions processed in your account, then each individual sale processed in Certain will record 3 transactions in PayPal:

In order to see only the actual Sale transactions, use the PayPal custom report generator to create reports that do not display these Auth and Void transactions.

Certain passes the event code and reg code with each transaction processed through PayPal.

The event code is passed in the “Comment1” field.

The reg code is passed in the “Comment2” field.

Include these fields in your custom reports created in PayPal Manager to easily track payments and refunds to their original registration.

Include these fields in your custom reports created in PayPal Manager to group payments by the event code.

> Important Note for UK customers: PayPal UK no longer supports the "PayFlow Pro" product to which Certain integrates. > UK based customers should consider using instead.

Setting Up a Pay.gov Account

Setting Up a Pay.gov Account includes the following fields:

> Note: Address Verification Service ( AVS ) and Credit Card Security Code ( CSC ) checks are not offered by the Pay.gov configuration for Certain.

Setting Up a Cybersource Account

Setting Up a Cybersource Account includes the following fields:

Setting Up an Authorize.Net Account

Setting Up an Authorize.Net Account includes the following fields:

> Note: You can only configure the settings for Address Verification Service (AVS) and Credit Card Security Code (CSC) checks for Authorize.Net on their E-commerce Account Details “Merchant Interface” website. > Those fields are not included on this page.

Setting up a Stripe Account

Setting up a Stripe Account includes the following fields:

Setting up a Chase Orbital account

Setting up a Chase Orbital account includes the following fields:

Setting up a Shift4 Payments account

Setting up a Shift4 Payments account:

Setting up a Shift4 Payments account includes the following fields: