Email Alerts
The Email Alerts feature enables you to configure an email notification to recipients when an Attendee Type or an Agenda Item reaches a threshold of its inventory limit.
Enabling Notifications
To enable a notification email, the Notification option must be enabled for the Event (Plan > Configure > Options).
The notification for Attendee Types (and/or Agenda Items) must be enabled in Notification Settings (Plan > Configure > Alerts).
The number of Registrations for the Attendee Type (and/or Agenda Items) must exceed the threshold set in Notification Settings.
A notification must not have already been sent for this Attendee Type (and/or Agenda Item) since the Attendee Type's inventory was last changed.
Alert Settings
To send a notification when inventory limits have been reached, select the desired option(s):
- Send notification email when any Attendee Type reaches [threshold]% of its inventory limit.
- Send notification email when any Agenda Item reaches [threshold]% of its inventory limit.
When you select a Send Notification option, the Event Primary Contact email address is automatically entered in the To Recipient field. You may change the recipient address or enter additional addresses (separated by commas or semicolons).
Note: The system will not automatically resend notifications when the parameters are changed. To send additional notification emails when updated limits are reached, you must "reset" the notification system. Resetting the system affects all attendee type records and/or agenda item records, except those that have already reached 100% of their inventory limits.
Reset
Reset is available when inventory limits are reached. To reset the system, click the Reset link. This link shows only when limits are reached.
Alert History
The Alert History section shows a record of each Alert email and each reset action. Click a record to view the details of the Alert email.
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Comments
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