Make any necessary modifications or leave unchanged.
Preview the email.
Send the email.
Select Email Template
Choose an Email Template from the drop-down list.
Click Select.
Email Message
The To field is automatically filled with the registrant's name.
The Reply To field is automatically filled with the registration contact's email address; when the email is received by a registrant, this address will appear in the email's From field.
CC is optional; enter one or more additional email addresses to carbon copy other recipients.
BCC is optional; enter one or more additional email addresses to blind carbon copy other recipients.
Append is optional; to insert various data fields (dynamic values) from the registrant's profile into the Subject line or Message body, select a value from the Append list, and click the Subject or Message button.
Subject is the subject line for the email.
Message is the body of the email. It can contain text, dynamic values, HTML, and/or images.
Enable Editor? is selected (as it is by default); the Message body can be edited using standard controls for formatting, etc. You can clear the check box to edit the Message body in a simple text box (which can still include HTML code if Send as HTML? is selected).
Send as HTML? is selected (as it is by default); the message will be sent as HTML instead of as plain text.
Include event's display shell? is available if Send as HTML is selected; this option allows including the event's HTML display shell (defined in Plan > Configure > Display).
Options
Include Registration Confirmation? is optional; if selected, the registrant's confirmation information is added to the bottom of the email.
Attachment is optional; select a file to attach to the email. The file must already be uploaded to your event in Certain before you can attach it to an email. Click Upload new to add a new file to the drop-down list.
Attach Itinerary PDF is optional; if selected, a PDF will be attached to the email detailing the registrant's itinerary. The appearance and default content of the itinerary are defined on Promote > Communication > Itinerary.
If Attach Itinerary PDF is selected, additional check boxes (dependent on the modules enabled for the event) are displayed to choose whether the itinerary should include Appointments, Agenda Items and/or Travel Flights.
Note: Those selections override the default selections in Itinerary Settings page (Promote > Communication > Itinerary).
Previewing the Email
To avoid errors, preview the email before sending it.
To see a preview of the message (including the delivery and from addresses), click Preview.
Sending the Email
To send the email, click Send Email NOW.
Caution: To avoid sending multiple emails, do not click this button more than once!
To verify that the email has been sent, wait for the page to refresh, then click the green icon in the right-hand corner of the page's title bar.
Related articles
Confirmation (Attendee Form)
API Fetch FAQs
Badges Guide
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