The Flights page is the second page-link in the left navigation panel on the Travel page in an event. The Travel Packages sub-module of the Travel Module must be enabled for the event (see Settings > Options).
> Note: Flights can be imported on a different page. See Plan > Travel > Import.
Here you can see, edit, and add the flights for your event. These flights can then be assigned to or made available for selection as follows.
Flight Packages
Flight Packages consist of multiple flights.
Attendees can select Flight Packages on a registration form (see Plan > Forms > Travel).
Flight Packages can also be allocated directly to attendees (see Registrations > Travel).
Individual Flights
Attendees can select flights as “Individual Flights” on a registration form (see Forms > Travel).
Attendees can also be assigned Individual Flights directly (see Registrations > Travel).
When flights are selected by attendees, or assigned to attendees, the inventory is managed based on the number of seats booked (see Flight_Inventory below).
Flight list actions
- To add a flight, click the Add New button.
- To edit a flight, click the Actions column for that flight.
- To delete a flight, click the Actions column for that flight.
- To export a list of all flights to Excel (Flight Reservation Report.xls), click above the table of flights.
Travel Packages Guide
See the Travel Packages Guide for an explanation with screenshots of setting up and assigning flights and the other aspects of the Travel Packages sub-module.
Flights
All flights set up in the event are listed. This list can be a multi-page list.
The following information is shown for each flight:
- Departure Date/Time (including an Inbound Flight or Outbound Flight icon)
- Departure Port
- Arrival Date/Time
- Arrival Port
- Airline
- Flight Code
- Actions — click to edit the flight, or to delete it
To apply a filter:
- Click the Select field above the table.
- In the drop-down list, select one of: Airline, Flight Code, Departure Port, Arrival Port, or Inbound/Outbound.
- Select or type a value for that field.
- Click ** (Search).
- Only the matching flights are displayed in the table.
Flight Information
This section replaces the list of flights when you add or edit a flight. Select or type the values in each field.
- Inbound/Outbound — (Required) Select either Inbound (to event) for incoming flights, or Outbound (from event) for outgoing flights.
- Flight Code — (Required) The airline's code identifying the flight, e.g. AA1867. Must be unique to the event. Max. length = 15 characters.
- Description — An optional description of the flight.
- Airline — (Required) The airline (carrier) operating the flight. As you type two or more characters, a list of matching airlines is displayed for you to select from.
- Aircraft Type — (Optional) The aircraft type used on the flight, e.g. B734 - Boeing 737-400. As you type three or more characters, a list of matching aircraft types is displayed for you to select from.
> Note: the match is against the Aircraft Type itself, not its “Type ID”. > If you type “Boe”, the list includes many aircraft types, such as B734 - Boeing 737-400. > If you type “B73”, the list does not return anything at all.
- Departure Date/Time — (Required) The date and time the flight is scheduled to leave.
- Departure Port — (Required) The airport from which the flight will leave. As you type three or more characters, a list of matching airports is displayed for you to select from; e.g. “LAX - Los Angeles International Airport”.
- Departure Terminal — (Optional) Type the name or number of the terminal at the Departure Port (e.g. “International” or “1”).
- Departure Gate — (Optional) Type the gate number at the departure terminal.
- Arrival Date/Time — (Required) The date and time the flight is scheduled to arrive.
- Arrival Port — (Required) The airport at which the flight will arrive. As you type three or more characters, a list of matching airports is displayed for you to select from; e.g. “SFO - San Francisco International Airport”.
- Arrival Terminal — (Optional) Type the name or number of the terminal at the Arrival Port (e.g. “International” or “2”).
- Arrival Gate — (Optional) Type the gate number at the arrival terminal.
- Duration — (Optional) Duration of flight, e.g. “17h 5m”.
- Distance — (Optional) Distance between departure port and destination port, in miles or km; e.g. “2356 miles”.
Click Save to save your changes and remain editing the same flight. The Flight Inventory section described below is displayed, where you can then add inventory.
Or click Save & New to save your changes and add another flight.
Flight Inventory
This section is displayed below the Flight Information section when you have added or are editing a flight. This section lists seat blocks on the flight. This section is where you can add more.
What are "Reference Numbers"?
"Reference Number" is the generic term used in Certain to refer to the confirmation or booking number for a set of seats booked on a flight.
A "Reference Number" may refer to the following, as used by different systems or airlines:
- PNR (Passenger Name Reservation)
- Record locator
- Confirmation number
- Reservation number
- Confirmation code
- Booking reference
- Booking code
List
The current seat blocks are listed.
The list shows the following fields (which are explained under Add/Edit below).
- Seat Block ID
- Reference Number
- Inventory
- Flight Class
- Action Code
- Booking Status
- Actions:
- edit the seat block.
- delete the seat block.
Add/Edit Flight Inventory
To add a seat block to the flight, click Add New. To edit a seat block, click the edit icon.
A pop-window opens, with the following fields:
- Seat Block ID — (Required) A descriptive name for a given block of seats. Must be unique to the flight.
- Reference Number — (Required) The unique identifier for this booking, as set by the travel provider. Must be unique to the flight.
- Inventory — (Required) The number of seats reserved in this booking on this flight.
- Total Amount — (Optional) The full amount charged for this flight: the ticket price plus any travel taxes. This is in the currency shown. The currency shown comes from the Travel & Accommodation Currency Label on Plan > Event Setup > Details.
- Travel Tax — (Optional) The amount charged for travel taxes on this flight.
This figure is included in the Total Amount.
This figure is in the same currency.
- Flight Class — (Optional) Select a flight class: "Business", "Economy", "First", "Economy Plus" or "Other".
- Travel Type — (Optional) Select a Travel Type (from those set up on Plan > Travel > Configure) to be used as the default Travel Type on an attendee's reservation when assigned this flight.
- Action Code — (Optional) Select an Action Code (from those set up on Plan > Travel > Configure) to be used as the default Action Code on an attendee's reservation when assigned this flight.
- Booking Status — (Optional) Select a Booking Status (from those set up on Plan > Travel > Configure) to be used as the default Booking Status on an attendee's reservation when assigned this flight.
- Note — (Optional) Enter any free text about the seat block.