Attendee Experience
From Attendee to Buyer: Deliver Experiences That Drive Growth
Today’s attendees expect more than flawless logistics.
They want relevance, personalization, and meaningful connections.
Certain empowers you to design engaging journeys by capturing the buying signals that fuel pipeline and prove ROI.
The Attendee Experience: Your First Conversion Opportunity
Every event interaction is a chance to deepen relationships, influence decisions, and uncover intent.
Certain makes the experience seamless and highly personalized, so participation becomes engagement, and engagement becomes a conversion opportunity.
Deliver Seamless, Best-in-Class Experiences
Personalized Journeys
From the first invite to post-event follow-up, Certain personalizes the entire journey.
Agendas, content, and communications dynamically adapt to each attendee’s profile, behaviors, and business context, making every touchpoint relevant and impactful.
Adaptive Engagement
Drive participation with live polls, audience Q&A, 1:1 networking, and digital content consumption.
Feedback loops, including surveys, pulse checks, and session ratings keep engagement continuous and help you refine experiences throughout the event.
A Connected Lifecycle
Attendee experience starts long before check-in.
From the first invite to post-event follow-up, ensure every phase of your event is connected and consistent.
Whether it’s a global summit or a 1:1 meeting, Certain delivers a unified journey that builds trust and captures intent at every step.
Seamless Touchpoints
Frictionless experiences keep attendees focused and engaged.
From registration and mobile navigation to check-in and agenda building, Certain ensures every touchpoint is easy, frictionless, and confidence-building.
Multichannel, On Their Terms
Meet attendees where they are and deliver consistent, brand-compliant interactions across every channel across web, emails, text, mobile apps, and live and virtual touchpoints.
No matter the format, capture every signal without disruption or data loss.
Turn Engagement Into Actionable Insights With AI
Know Your Attendees
Attendees share data when they see value in return.
Certain Event Advisor tracks preferences, behaviors, and interactions in real time, giving you a live view of each individual’s interests and intent.
AI-Driven Personalization
AI delivers tailored recommendations, and analyzes behavioral signals in real time.
Certain Event Advisor automates personalizing sessions, exhibitors, booths, and networking opportunities.
- Discover Event Advisor
Tailored Journeys With a Mobile App
Certain Touchpoint is a state of the art mobile app that delivers branded, intuitive mobile experiences that adapt to each attendee.
From personalized agendas to dynamic alerts, interactive maps, surveys, and activity feeds, Touchpoint guides attendees through their own journey.
Integrated Data Collection
Certain Event Intelligence captures and centralizes every engagement, curating insights from Certain and third-party applications throughout the event lifecycle.
These insights fuel actionable sales follow-ups and feed marketing applications for timely, relevant outreach.
From Engagement Data to Intent Data and Buying Signals
Go beyond surface-level metrics.
Certain analyzes every poll response, session choice, content consumption and other engagement data to reveal true buying intent.
With these signals, marketing and sales can focus on the right accounts, prioritize outreach, and accelerate pipeline.
Early Adopters See the Impact
Grand Connection
Christina Thelen
President
“Anything we can do to give ourselves a leg-up on our competition is paramount, and offering AI to assist attendees in the registration and scheduling process puts us at the front of the pack!”
Discover How Deep Audience Insights Transform Event Experiences
Discover How Deep Audience Insights Transform Event Experiences.
Get the Guide
Featured Resources
- Certain Event Advisor Webinar & Demo — View Resource →
- Event Personalization at Scale — View Resource →
- The Ultimate Guide to Event Buying Signals — View Resource →
Drive Greater Revenue and Results From Your Events
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