General FAQ - Managing Registrations

A registration contains the information about an attendee for a specific event.

If a profile does not exist for the registrant, a new profile is created along with the registration. This occurs when the individual is registering for an event in your account for the first time.

Registrations may be created in four ways:

Prior to creating registrations, the user must set up the event that the profile is registering to attend.

The difference between profiles and registrations

Registrations

A registration record contains the following information:

Registration records are modified by searching for an individual registration (in the Registrations > Query area) and clicking on the registration details for that record.

The registration categories, custom questions, activities, e-commerce account, confirmation messages, and housing/travel request options are created in the event setup for the registrations event.

The custom profile questions are created in the account setup for the account that owns the registration's event.

How to set up custom profile information for an account

How to set up custom registration questions for an event

How to send email messages to an individual or group

How to import external data into the registrations database

Registrations and Profiles

When a registration is created for an individual who does not exist in the profiles database, a profile record is automatically created for that individual. The profile contains the registration's profile contact information, answers to the profile custom questions, and alternate address information.

In addition, a record is added to the profile's history in order to track the profile's registration for a specific event.

After the event ends, the profile information remains active in the account's profile database, and can be used in the future for other events or email communication (such as newsletters and advertisements).

How to create and manage profiles

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