General FAQ - Managing Registrations

A registration contains the information about an attendee for a specific event.

A registration is created when a profile registers for an event.

If a profile does not exist for the registrant, then a new profile is created along with the registration.

A registration can be created in four ways:

• The meeting planner enters a registration via the user interface.
• The meeting planner creates registrations for an event from the profiles database.
• The meeting planner imports registration information directly from an external data file.
• The attendee creates or modifies a registration via an online form on the World Wide Web.

Prior to creating registrations, the user must set up the event that the profile is registering to attend.

Registrations

A registration record contains the following information:

• Profile contact information.
• Attendee type, status, and details.
• Custom profile and registration questions.
• Agenda Items (or Sessions).
• Financial transactions.
• Accommodation Reservations.
• Travel Reservations.
• History.

Registration records are modified by searching for an individual registration in the Registrations > Query area. Registration records are modified by clicking on the registration details for that record. Registration categories, custom questions, activities, e-commerce account, confirmation messages, and housing/travel request options are created in the event setup for the registrations event. Custom profile questions are created in the account setup for the account that owns the registration's event.

Registrations and Profiles

When a registration is created for an individual who does not exist in the profiles database, a profile record is automatically created for that individual. The profile contains the registration's profile contact information, answers to the profile custom questions, and alternate address information. In addition, a record is added to the profile's history in order to track the profiles registration for a specific event.

After the event ends, the profile information remains active in the account's profile database. The account can use the profile information in the future for other events or email communication. Email communication examples include newsletters and advertisements.