General FAQ - Sending Emails
The system sends emails
- A registrant completes an online registration form for an event that is set up to automatically send email confirmation messages.
- The registration contact can elect to receive an email copy of attendees who register online and complete their registration.
- The housing manager can elect to receive an email copy of attendees who register online and complete their housing request.
- The travel manager can elect to receive an email copy of attendees who register online and complete their travel request.
- The planner can send an individual message to a single profile or registration.
- The planner can send a message to a group of profiles or registrations.
- Email messages can be saved and re-used for future message batches or events.
Sending a Message to a Group of Registrations
- The planner must first assemble the group.
- This can be done by running a report with a delivery method of the Results window or Formatted HTML.
- Searching for registrations (Registrations > Query Registrations).
- After the search returns a results set, click Compose Email in order to create a message.
- After typing and formatting the email, send it to the group.
- If you wish, you can use a pre-defined Email template as the basis for the email if one has been pre-configured as part of the event.
- How to compose and send a message to Additional registrations (details)
Sending a Message to an Individual Registration or Profiles
- Messages can be sent to individual profiles or registrations using the Email tab inside the profile or registration record.
- The process of creating and sending email is exactly the same as creating email for a group of attendees.
- How to compose and send a message to a single attendee (details)
How to compose and send a message to Additional registrations (details)
Related articles
- 2025 Summer Release #2 (8.3.32)
- Registrations FAQ - Import Registration Data
- Scheduled Emails
- What's a "Primary Form"?
- General FAQ - Using the HTML Editor