How to create, edit and delete an email template

How to create an email template

In an event, navigate to Promote > Communication > Email Templates. There are five (5) categories of email templates available for creation. The email templates support either concise messages or more guided email compositions.

Email template categories

After an email template category is decided, click on the selected category either on the main email template page or on the left navigation.

Click Add New on the selected email template category. Start adding the necessary email information and compose a message. Once done, click on Save.

How to Edit an Email Template

After creating email templates for an event, the option to edit and delete email templates becomes available.

To make changes, open the relevant email template category. Locate the name of the email template. Click the pencil icon next to the email template.

You can always edit the email template name. You can also edit the email template subject. You can also edit the email template email message.

How to Delete an Email Template

To delete an email template, follow the same procedure used for editing.

After opening the email template, locate the delete button on the bottom-right corner of the screen. The delete button is beside the save buttons.

You can also check our tutorial video regarding creating an email template. Creating an Email Template