How to enable a Forgot Password Reset Link

Updated: 2 years ago

Overview

The article describes enabling the Forgot Password Reset Link for Registration Forms that require a combination of username/password or email/password.

The feature is enabled by selecting Enable Forgot Password in the Username and Password section under Plan > Forms > Entry.

After enabling Forgot Password, several fields will appear below.

You may use the default text for each field or edit each field as needed.

Field definitions

Forgot Password Link: The link the Registrant clicks on the Form's Entry page to start the password reset process.

Forgot Password Header: The header of the pop-up window in which the Registrant requests a password reset, and the window in which the Registrant later resets their password.

Email Address Placeholder: The prompt text in the field in which the Registrant enters their email address.

Send Password Message: Text instructions for requesting a password reset.

Send Password Button Text: Label of button to click to send password reset email to Registrant (using "Forgot Password" email template).

Close Window Button Text: Label of button to close the window.

Password Sent Caption: Preliminary line of message confirming the password reset email has been sent.

Password Sent Message: Text of message confirming the password reset email has been sent.

Link Has Expired: Error message displayed if the Registrant has clicked an expired link.

Link Is Invalid: Error message displayed if the Registrant has clicked an invalid link.

Enter New Password Caption: Label for field in which the Registrant enters their new password.

New Password Placeholder: Prompt text in the field in which the Registrant enters their new password.

Confirm New Password Placeholder: Prompt text in the field in which the Registrant confirms their new password.

Change Password Button: Label on button to change password.

No Email Address: Error message displayed if no email address is entered.

Email Address Not Found: Error message displayed if no profile record has the email address entered.

No Password: Error message displayed if no password is entered.

No Confirm Password: Error message displayed if no password confirmation is entered.

Passwords Do Not Match: Error message displayed if password confirmation entered does not match new password entered.

Password Changed: Message displayed when password has been successfully changed.

Enable password strength indicator: Select this check box to add a visual display indicating the strength of the new password (a growing line that is red, amber or green).

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