How to enable a Forgot Password Reset Link
For Registration Forms that require login via a combination of username/password or email/password, you may want to add a hyperlink to the Form Entry page for Registrants who forget their password. This can be set up by selecting Enable Forgot Password in the Username and Password section under Plan > Forms > Entry.
After selecting Enable Forgot Password, several fields will appear below. You may choose to use the default text for each field or edit each field, as needed.
Forgot Password Link
Forgot Password Link is the link the Registrant clicks on the Form Entry page to start the password reset process.
Forgot Password Header
Forgot Password Header is the header of the pop-up window in which the Registrant requests a password reset.
Forgot Password Header is also the window in which the Registrant later resets their password.
Email Address Placeholder
Email Address Placeholder is the prompt text in the field in which the Registrant enters their email address.
Send Password Message
Send Password Message is the text instructions for requesting a password reset.
Send Password Button Text
Send Password Button Text is the label of the button to click to send password reset email to Registrant.
The password reset email uses the "Forgot Password" email template.
Close Window Button Text
Close Window Button Text is the label of the button to close the window.
Password Sent Caption
Password Sent Caption is the preliminary line of message confirming the password reset email has been sent.
Password Sent Message
Password Sent Message is the text of message confirming the password reset email has been sent.
Link Has Expired
Link Has Expired is the error message displayed if the Registrant has clicked an expired link.
Link Is Invalid
Link Is Invalid is the error message displayed if the Registrant has clicked an invalid link.
Enter New Password Caption
Enter New Password Caption is the label for the field in which the Registrant enters their new password.
New Password Placeholder
New Password Placeholder is the prompt text in the field in which the Registrant enters their new password.
Confirm New Password Placeholder
Confirm New Password Placeholder is the prompt text in the field in which the Registrant confirms their new password.
Change Password Button
Change Password Button is the label on the button to change password.
No Email Address
No Email Address is the error message displayed if no email address is entered.
Email Address Not Found
Email Address Not Found is the error message displayed if no profile record has the email address entered.
No Password
No Password is the error message displayed if no password is entered.
No Confirm Password
No Confirm Password is the error message displayed if no password confirmation is entered.
Passwords Do Not Match
Passwords Do Not Match is the error message displayed if password confirmation entered does not match new password entered.
Password Changed
Password Changed is the message displayed when password has been successfully changed.
Enable password strength indicator
Enable password strength indicator is a check box that adds a visual display indicating the strength of the new password.
The strength display is a growing line that is red, amber or green.
Related articles
- Form Setup (Attendee/Registration Form)
- Using Forgot Password in Forms Guide
- Certain Check-In iOS Quickstart Guide
- Appending Agenda Items to an Email Template
- Creating a Registrant’s Password