Section 1: Where’s Your Event ROI?
Pages: 1-1Where’s Your Event ROI? highlights the challenge of measuring event impact. An Enormous Gap exists between in-person event marketing and digital marketing. Eighty percent of marketers say lead generation is the top goal of event marketing. Only forty-eight percent report having any kind of event ROI metric in place. The consequence is missing data and lost revenue. The integration of event management with intelligence helps prove and improve ROI. Best-in-class firms are 35% more likely to pursue this integration. This section presents a framework for credible ROI through data-driven alignment of events with marketing. It discusses the value of integrating event data with core marketing functions such as marketing automation or CRM. The message emphasizes opportunity by tying event data to actionable marketing and sales outcomes. The goal is to close the data gap and convert more events into revenue. It also introduces a lifecycle: PRE-EVENT, DURING EVENT, POST-EVENT. The overall takeaway is that event data only proves value when it is integrated and analyzed.
Section 2: THE INTEGRATION YOU NEED TO PROVE AND IMPROVE EVENT ROI.
Pages: 1-1The Integration You Need to Prove and Improve Event ROI emphasizes linking event management with core marketing systems. Linking systems is essential for credible measurement. Best-in-class firms are 35% more likely to pursue this integration. Integration enables richer data capture across pre-event, during event, and post-event activities. It leads to improved lead scoring and more effective nurture campaigns. The result is valuable insights for sales and marketing teams. The framework aligns with PRE-EVENT, DURING EVENT, and POST-EVENT activities. Event Management plus Intelligence becomes the recommended approach. Event management is the planning and execution of events. Intelligence refers to analytics that turn event data into actionable insights. Together, they create workflows that improve ROI and visibility.
Section 3: PRE-EVENT
Pages: 1-1PRE-EVENT focuses on capturing attendee intent before the event. Smart registration forms enrich understanding of attendee goals and buying signals. Session recommendations are tailored to attendee interests. Appointment matching helps attendees make the right connections. Registration data supports personalized follow-up after the event.
Section 4: DURING EVENT
Pages: 1-1DURING EVENT emphasizes active engagement during the event. Tracking attendee activities and expressed interests identifies upsell and cross-sell opportunities. Engagement is delivered in real time via mobile, email, and other channels. Attendees receive timely, personalized experiences during the event to increase relevance and connection.
Section 5: POST-EVENT
Pages: 1-1POST-EVENT focuses on follow-up and nurturing. Personalize post-event follow-up to extend the event experience. Enhance lead scoring with event-derived data. Build nurture campaigns using attendee insights. Deliver valuable insights to both sales and marketing teams to drive revenue.
Section 6: Don’t Let Your Event Data Go to Waste
Pages: 1-1Don’t Let Your Event Data Go to Waste discusses data capture and utilization after events. It notes that tracking ROI for events is a major challenge for many teams (69%), and that data remains hard to measure without proper systems. The section highlights the risk of missed opportunities to convert attendees into customers on the spot. It argues for a disciplined approach to capturing, organizing, and applying event data to improve outcomes. The overall message is to avoid data silos by integrating data flows across the event lifecycle.
Section 7: The Answer: Event Management + Intelligence
Pages: 1-1The Answer is Event Management plus Intelligence. Event Management is the planning and execution of events. Intelligence is analytics that turn event data into insights. By combining these, organizations can align events with marketing automation and CRM to prove and improve ROI. This approach enables actionable, data-driven decisions and tighter cross-team collaboration.
Section 8: What It Looks Like
Pages: 1-1What It Looks Like presents visuals illustrating the integration of event data with marketing systems. The visuals show how tools, data flows, and insights connect across the event lifecycle. They depict how attendees’ goals, interests, and actions translate into personalized experiences and downstream revenue impact. The emphasis is on clarity of data pathways and measurable outcomes.
Section 9: The Result
Pages: 1-1The Result highlights outcomes such as increased and accelerated sales pipelines and measurable ROI. It underscores the benefit of converting more attendees into customers. The section emphasizes improved lead nurturing and stronger marketing-to-sales handoffs as key value drivers.