Promo Codes (Attendee Form)

A Promo Codes section for a form is only available if Registration Groups as Promo Codes is turned on for the event in Plan > Configure > Options. Registration Groups as Promo Codes must first be enabled for the account before it can be turned on for an event.

Promo Codes are set up on Plan > Promo Codes.

Video: Adding the Promo Code Field to a Form (1.5 min) Video: Testing Promo Codes (1.5 min)

Online Form Sequence

Promo Codes must appear in the correct place in the Online Form Sequence when adding Promo Codes to the form on Form Setup.

1. Promo Codes must appear after the Attendee Type section. Promo Codes must appear after any Logic Rule that could assign an attendee type. Promo Codes are based on attendee type. Promo Codes form section must come after the Attendee Type has been assigned. The sections can still be on the same page. If Promo Codes was earlier in the sequence, there would be no promo codes available to the attendee.

2. Promo Codes must appear before the Verify section and Payment section. Promo code discounts must be applied to the fees.

Section Header

A Section Header can be set on most of the pages that determine the appearance of the registration form. The header is used to display additional instructions or event information related to the particular section being configured. The text and HTML elements entered into the section header appear above the section elements themselves.

If the fields in the Section Header area of the screen are left blank, the header will be set to inactive for that section.

Each of these first three text fields can accept plain text with or without HTML tags. You can also click </> to launch HTM Editor in a pop-up window. You can edit the content using the HTML/Web Content Editor described in Using the HTML Editor.

Text Above Header – Displayed above the header bar at the top of the section.

Usually instructions.

Header Text – Displayed in the header bar in a contrasting color.

Example: "Promo Codes".

Text Below Header – Displayed directly below the header.

Any information you want to add.

Settings and Error Messages

The attendee will see a field in which the attendee can enter a promo code.

You can determine whether the promo code field is required. You can also determine whether the promo code field can be edited after being saved.

You can configure the error message the attendee may see.

Promo Code Display Options

Promo Code Display Options are the available options.

Optional – The promo code field is optional, not required.

The attendee can edit or delete the promo code field after being saved.

Optional/Read Only – The promo code field is optional, not required.

When a value is entered and saved, the promo code field is displayed as read-only.

The promo code field cannot be edited.

Required – The promo code field is required.

When a value has been entered and saved, the attendee can still edit the promo code field.

Required/Read Only – The promo code field is required.

When a value is entered, it is displayed as read-only.

The promo code field cannot be edited.

Promo Code Label

Promo Code Label is required.

Promo Code Label is the label the attendee will see on the form for that field.

Error Messages

Error Messages are required. Error Messages are the text of the error messages the attendee may see.

No Promo Code – Relevant if Promo Code is a required field and that field is selected.

Default: " your promo code."

Invalid Promo Code – Shown if an invalid code is entered.

Default: "The promo code you entered is invalid."

Promo Code not valid for Attendee Type – Shown if the attendee’s Attendee Type is not one of those allowed to use this code.

Allowed attendee types are set on the Promo Code record.

Default: "The promo code you entered is not valid for your Attendee Type."

Promo Code capacity reached – Shown if the number of attendees in the group has already reached the Inventory assigned to that promo code.

The inventory is on the Promo Code record.

A blank Inventory means there is no limit.

Default: "The capacity for this promo code has been reached."

Promo Code removed from incomplete registration because inventory has reached capacity since being selected. – Name is self-explanatory.

Default: "The promo code you entered is no longer available."

Promo Code Not Available Yet – Shown if the Availability Starts date on the Promo Code record has not been reached yet.

Default: " The promo code you have entered is not yet available for use."

Promo Code Availability Expired – Shown if the Availability Ends date on the Promo Code record has been passed.

Default: " The promo code you have entered has expired."

Save / Preview

Click Save to save your changes. Click Preview to see the form in action.