Registration - Automatic Event Waitlisting

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Keywords: Event waitlist, Registration capacity, Automatic waitlisting, email template, Certain platform, Event Options

Document ID: platform-support_certain_com_hc_en-us_articles_32199105175959-Registration-Automatic-Event-Waitlisting

Definition

Automatic Event Waitlisting is a feature that automatically waitlists registrants for an event when the event's registration capacity is reached.

If spaces become available, registrants on the waitlist are registered automatically.

How to use this feature

1. Set the event's Registration Capacity in Event Details.

2. Set up an email template to be sent to a registrant when the registrant is registered.

3. Enable Automatic Event Waitlisting for the event in the Event Options.

4. Configure the event waitlist form section.

5. Set up the form:

See the Automatic Event Waitlisting Guide for more detailed setup instructions.

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