Registration Confirmations

Use this page to create a custom, personalized registration confirmation for the event.

Confirmation Text

• You can insert dynamic data fields to customize the Subject.
• You can insert dynamic data fields to customize the Header.
• You can insert dynamic data fields to customize the Cancellation Policy/Refund Policy.
• You can insert dynamic data fields to customize the Footer.
• In the Append list, select the data field to insert, and click the button for one of those four sections.
• You may further customize the confirmation by typing additional text around the data fields.
• You may further customize the confirmation by moving the data fields to any position within the custom text.
• The Refund Policy is shown only to registrants who have charges for their registration.
• The Refund Policy information is not shown on the confirmation for no-fee events, nor to attendees who have no charges.
• If you want to display a generic "Cancellation Policy" to all registrants, whether they have charges or not, then place that information in the confirmation's footer.
• The confirmation can include a link to a Certain form.
• To add the link, select the Append pull-down list and scroll to the end.
• On the "Hyperlink to Form: (Form Name)" items, click the button for the section to which you want to add the link.
• In the same way, add links to Event Views or to the Certain Mobile HTML5 app.
• Barcode TIP: To include a barcode in the confirmation, set up the barcode in Manage > Badges and Barcodes > Barcodes.
• On the Registration Confirmations page, click the spot in the Header to include the barcode.
• Click the Append drop-down list, and scroll down to the end.
• Select the barcode under Barcode Fields.
• Click the Header button to append the barcode.

Confirmation Section Headers

• Confirmation Section Headers enable you to customize the text displayed at the top of each section of the confirmation.
• If you leave fields such as Registrant Details, Attendee Type, Questions, or Agenda blank, then that section of registration information will not be printed.
• Otherwise, the registrant's information will be displayed beneath the section title provided in each text box.
• The Primary Reg section is shown only to the first registrant in an additional registration entry.
• It lists the other registrations on the order.
• The Additional Reg(s) section is shown only to the second or later registrants in an additional registration entry.
• It shows the name and email address of the primary registrant (the first registrant in a multiple registration entry).
• HTML: Email confirmations can be sent as HTML, rather than as plain text.
• To send in HTML Format, select "Send in HTML Format", and click the "<>" button (in the lower right corner of text boxes) to open the HTML Editor.

Barcode Insertion

• The barcode can be included in the confirmation by following these steps.
• Step 1: Set up the barcode in Manage > Badges and Barcodes > Barcodes.
• Step 2: On this Registration Confirmations page, click the spot in the Header at which to include the barcode.
• Step 3: Click the Append drop-down list, and scroll down to the end.
• Step 4: Select the barcode under Barcode Fields.
• Step 5: Click the Header button to append the barcode.

Related articles

• Confirmation (Attendee Form)
• Manage Barcodes
• How to Setup Event Waitlist Option
• Group List
• Speaker Portal