Overview
- When using Content Blocks to display bullet points on an email template, there are instances where additional blank bullet points will display when the email is viewed in Outlook.
- This is due to Outlook automatically changing the Email HTML to make it compatible with Microsoft Word.
- When Outlook adds Word markup, it continues the bullet points out in an extra line.
- Adding the code below after the bullet points in the HTML in the Custom Block fixes the problem.
- This fix prevents Outlook from displaying an extra bullet point.
<div style="display:none;"> </div>
- The HTML should look like this when added to the Custom Block through the editor in Source mode:
[Image: HTML example in Source mode]
- Example of the extra bullet point as viewed in Outlook:
[Image: Outlook extra bullet point example]