Overview
This report displays the number of registrations in several miscellaneous categories.
You can click a number to view a detailed list of the registrations in a separate Report Results window.
You can export the report to Excel by clicking the export option.
Categories in Registrations to Review
- Deleted Registrations are registrations that were deleted from the event by clearing the Is Active? checkbox in the registration.
- Test Registrations are registrations that were entered when the form was in test mode, or that were marked as "test" registrations.
- Potential Duplicates are certain finds potential duplicates by performing a search on the first three letters of the first name and the entire last name.
- All registrations that match the criteria are displayed in a Report Results window.
- Note: This report is not run automatically each time the page is loaded.
- To search for potential duplicates, you must run the report by clicking the Click to update list of potential duplicates links.
- Profile Name: Click to update list of potential duplicates based on profile first and last name.
- Profile Email: Click to update list of potential duplicates based on profile email.
- Positive Net Payment received are registrations where payment was entered but some potential issue exists. There are several categories listed below.
- Balance Due are attendees who have paid some money, but still owe charges for the event.
- Paid But Incomplete are attendees who have paid but have not completed their registration.
- Pending are attendees in need of attention from the planner to place them into an Active registration status.
- Denied are attendees who were marked denied by the planner.
- Cancelled are attendees who have paid but cancelled.
- Inactive are attendees who paid, but have been removed from the database by the planner. It is not recommended to delete registrations with payments because it can cause problems later when reconciling transactions.
- Note: Help topics may include features about to be released.
Related articles
- Email Analytics: Email Statuses and What They Mean
- Form Entry & Security
- Missing Potential Duplicates under Registrations To Review
- Reports FAQ - Completed Registrations by Attendee Type Report
- Registration Dashboard