Reports FAQ - Registrations to Review

This report displays the number of registrations in several miscellaneous categories.

You can click a number to view a detailed list of the registrations in a separate window. You can click to export the report to Excel.

Deleted Registrations

Deleted Registrations are registrations that were "deleted" from the event by clearing the Is Active? check box in the registration.

Test Registrations

Test Registrations are registrations that were entered when the form was in test mode.

Test Registrations are also registrations that were marked as "test" registrations.

Potential Duplicates

Potential Duplicates are registrations where Certain finds potential duplicates.

Certain finds potential duplicates by performing a search on the first three letters of the first name and the entire last name.

All registrations that match the criteria are displayed in a window.

> Note: This report is not run automatically each time the page is loaded. In order to search for potential duplicates, Certain requires running the report by clicking the Click to update list of potential duplicates (Profile Name: Click to update list of potential duplicates based on profile first and last name) links. Profile Email: Click to update list of potential duplicates based on profile email links are also available.

Positive Net Payment received

Positive Net Payment received are registrations where payment was entered.

Some potential issue exists for Positive Net Payment received.

Positive Net Payment received includes several categories listed below.

Balance Due

Balance Due are attendees that have paid some money.

Balance Due attendees still owe charges for the event.

Paid But Incomplete

Paid But Incomplete are attendees that have paid.

Paid But Incomplete attendees have not completed their registration.

Pending

Pending are pending attendees.

Pending attendees need attention from the planner.

The planner places Pending attendees into an Active registration status.

Denied

Denied attendees were marked denied by the planner.

Cancelled

Cancelled attendees have paid.

Cancelled attendees cancelled.

Inactive

Inactive are attendees that paid.

The planner removed Inactive attendees from the database.

It is not recommended to delete registrations with payments.

Deleting registrations with payments can cause problems later when reconciling transactions.