Overview
This report displays the number of registrations in several miscellaneous categories.
You can click a number to view a detailed list of the registrations in a separate Report Results window.
You can click to export the report to Excel.
Categories in the Registrations to Review report
This section lists the categories shown in the report.
- Deleted Registrations — Registrations that were "deleted" from the event (by clearing the Is Active? checkbox in the registration).
- Test Registrations — Registrations that were entered when the form was in test mode, or that were marked as "test" registrations.
- Potential Duplicates — Potential duplicates are identified by performing a search on the first three letters of the first name and the entire last name. All registrations that match the criteria are displayed in a Report Results window.
- Positive Net Payment received — Registrations where payment was entered but some potential issue exists. There are several categories listed below.
- Balance Due — These attendees have paid some money, but still owe charges for the event.
- Paid But Incomplete — These attendees have paid but have not completed their registration.
- Pending — Pending attendees need attention from the planner to place them into an Active registration status.
- Denied — These attendees were marked denied by the planner.
- Cancelled — These attendees have paid but cancelled.
- Inactive — These attendees paid, but have been removed from the database by the planner. It is not recommended to delete registrations with payments because it can cause problems later when reconciling transactions.
Note about potential duplicates
- Note: This report is not run automatically each time the page is loaded.
- To search for potential duplicates, you must run the report by clicking the "Click to update list of potential duplicates" links.
- Profile Name: Click to update list of potential duplicates based on profile first and last name.
- Profile Email: Click to update list of potential duplicates based on profile email.
Related articles
- Email Analytics: Email Statuses and What They Mean
- Form Entry & Security
- Missing Potential Duplicates under Registrations To Review
- Reports FAQ - Completed Registrations by Attendee Type Report
- Registration Dashboard