Overview
This page provides guidance for announcing the event mobile app to attendees.
The guidance should be sent before the event start date.
The announcement informs attendees how to log in.
The sample text should be edited to fit the app's specific criteria.
The sample text assumes the app uses individual, attendee-created passwords.
The red text in the sample indicates content that must be edited.
The sample text includes placeholders for the app title and the event title.
Sample Announcement Text
Subject line
Subject: Announcing the [APP TITLE HERE] mobile app!
Email body introduction
Thank you for registering to attend the [Event Title Here]!
We’re excited to announce that this year, we have worked with Certain to provide a mobile application for our events.
You will get up-to-the-minute information such as the latest agenda, updates from the conference planner, speaker information, feedback and networking opportunities, maps, exhibitor and sponsor details, an attendee list and more.
To get the [APP TITLE HERE] mobile app
To get the [APP TITLE HERE] mobile app:
- iPhone and iPad users: "[APP TITLE HERE]" on the Apple App Store.
- Android users: "[APP TITLE HERE]" on the Google Play Store.
- Blackberry, Windows, laptop users: go to this address (omit www): https://[your mobile web subdomain here].certaintouchpoint.com
- OR simply CLICK HERE [<<hyperlink to your App Info landing page URL>>] to download the app.
Password note
Note: When accessing the app for the first time, you will need to select "Request a Password" on the app screen.
Then enter the email address you used to register for [Event Title Here] to receive password instructions via your email.
Where to find app information in the Touchpoint CMS
Where to find your app/event title & links in the Touchpoint CMS
App Title and Event Title:
Mobile Web URL, App Info URL, and QR Code:
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Related articles
- Troubleshooting On Site
- App Content Checklist
- Login Options
- Process Timeline
- Developer Account Setup
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