Scheduled Emails

Scheduled Emails

Access

The process of scheduling emails is explained in detail in the PDF quick guide to Scheduled Emails in Certain.

List of Active Scheduled Emails

This table lists the emails you have scheduled. This list is created by completing the Schedule Settings for an email template in Communication > Email Templates. The lists of emails may be a multi-page list.

Details for each email include:

To change a scheduled email, even its Date Scheduled, go to Communication > Email Templates, where you can edit it.

Copied Events with Scheduled Emails

If you copy an event that has scheduled emails based on the event start or end dates, the new event includes copies of those emails, but they have an "On Hold" status. You need to click that to change it to "Queued" for the emails to be sent.

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