Speaker Email Templates

The emails you create here are similar to those you create in Communication > Email Templates. The difference is that these emails are for you to send to speakers. The dynamic data you can add includes speaker fields and session fields. You would use these email templates when you run reports of type Speakers or Sessions. If you're using the Conference Sessions product in Speaker and Session Management, then the Speaker Portal Emails you select on the Speakers and Sessions Speaker Portal Settings page are created here.

How to add, edit, and delete templates

To add a new speaker email template, click Add New.
To edit an existing speaker email template, click in the Actions column in the list of templates.
To delete a speaker email template, first click in the Actions column to edit it, and then click Delete at the bottom of the page.

List of Email Templates

All existing email templates are listed, with the details listed below for each one.

The lists of templates may be a multi-page list.

Click an Action icon, or click the Add New button to create a new email template.

Email Template Name

Name – (Required) The system tracks each template by its name.
Caution: If you elect to make the template available to all events in the account (see Visible to, below), make sure its name is unique across all events. It would overwrite existing templates in other events if they had the same name.

Email Template Details

From – (Required) The email address from which Certain will send the email.

Defaults to the address set in Account Settings > Implementation > Security: either "event-information@certain.com" or the event contact (set under 'Contact' on Plan > Event Setup > Detail).

Reply To – (Required) The email address to which replies will be sent when a recipient clicks 'Reply'.

Default: as described for From address.

NOTE 1: When you send email to speakers, the From and Reply To fields saved on the speaker email template take precedence over those in Account Settings and the Event Setup Detail.
NOTE 2: When you copy an event, including its speaker email templates, the From and Reply To fields in Account Settings and the Event Setup Detail are used for the copy. Any different addresses on the email templates are ignored for the copy.
CAUTION: If you configure From and Reply To addresses for different domains, it increases the risk of that email message being interpreted as SPAM by some mail servers, because the From and Reply To address domains do not match.
Certain leverages Sendgrid, which is a cloud-based email infrastructure for transactional email delivery.
If you are sending email from an address other than the default event-information@certain.com address, we recommend that you work with your IT department to ensure that Sendgrid's mail servers have been added to your domain's SPF (Sender Policy Framework) records.
See this Sendgrid page for more information: https://sendgrid.com/docs/Glossary/spf.html

Append – The Subject and Message body can each include dynamic information about the speaker.

To insert a dynamic value, select a value from the Append list, and click the Subject or Message button.

The fields available include Standard Speaker Fields and Standard Session Fields.

Subject – (Required) The subject line for the email.

Message – The body text of the email. The usual editing features are available in the HTML Editor, unless the Enable Editor? check box is cleared.
Note: If the event is to be used as a template, ensure that any assets (such as images) used in the email are Management Assets instead of Configure Display Assets so that they are available to all events in the account.
Enable Editor? – If this check box is selected (as it is by default), you can edit the Message body using standard controls for formatting, etc. (See additional instructions about using the HTML Editor.)
You can clear the check box to edit the Message body in a simple text box (which can still include HTML code if Send as HTML? is selected).
Display: Send as HTML? – If selected (as it is by default), the message will be sent as HTML instead of as plain text.
Include event's display shell? – If selected, the HTML display shell (defined in Plan > Configure > Display > Advanced) will be included in the email. Note: Available only if Send as HTML is selected.

Attachment – To attach a file to the email, click Upload new file to Browse for the file on your computer. Then click Upload image/file in the pop-up window in which you selected the file. You may upload the following file types:
Microsoft Excel (.xls)
Adobe PDF (.pdf)
ZIP and RAR Archive files (.zip and .rar)
Web-Safe image formats (.jpg, .png, and .gif)
Microsoft Outlook and Lotus Notes business cards (.vcs and .or5)

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List of Email Templates (continued)
You may see a list of templates and actions in the list, including edit, copy, and preview.

Name
Date Created
Date Modified
Action (icons for edit, copy, preview)

To add a new speaker email template, click Add New.
To edit an existing template, click the edit icon in the Actions column.
To copy an email template, click the copy icon in the Actions column.
To preview the email body, click the preview icon in the Actions column.

Email Template Details (repeat of fields above for each template)

Email Template Name
Email Template Details
From
Reply To
Subject
Message
Append
Display
Attachment

Attaching assets
Assets and notes

Note: The left navigation may show related sections such as Scheduled Emails, Digital Events Email Templates, etc., but those sections are not part of this article’s main content.