Special Characters in Display Rule or Custom Block Name

Source:

Keywords: special characters, Display Rule, Custom Block, Email Template, best practices, form design

Document ID: https://platform-support.certain.com/hc/en-us/articles/360014795074-Special-Characters-in-Display-Rule-or-Custom-Block-Name#split1

Guidance

When creating a Display Rule or Custom Block on your Event, you should not include any special characters in the Display Rule or Custom Block names.

Risks

Special characters (especially a comma ",") in the Display Rule or Custom Block names can cause the Display Rule or Custom Block to generate an error when appended to an Email Template.

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