Special Characters in Display Rule or Custom Block Name

Source: https://platform-support.certain.com/hc/en-us/articles/360014795074-Special-Characters-in-Display-Rule-or-Custom-Block-Name

Published: 2023-01-01

Keywords: Display Rule, Custom Block, Email Template, special characters, comma

Document ID: https://platform-support.certain.com/hc/en-us/articles/360014795074-Special-Characters-in-Display-Rule-or-Custom-Block-Name#split1

Special Characters in Display Rule or Custom Block Name

When creating a Display Rule or Custom Block on your Event, it is best practice not to include any special characters in the Display Rule or Custom Block names.

Special characters (especially a comma - ",") in the Display Rule or Custom Block names often cause the Display Rule or Custom Block to generate an error when appended to an Email Template.