Section 1: Step 1: Start by identifying your target audience and plan with them in mind
Pages: 1-1Step 1 emphasizes identifying the target audience and planning with their needs in mind. Identifying the ideal attendees helps understand their needs and pain points. The step also clarifies what will drive interest in attending. A clear attendee profile informs how to build out the event website and the registration experience. This foundation aims to capture the most valuable information from each registrant. Certain enables a fully-branded, dynamic event website and registration experience for attendees. Customizable registration forms and logic automatically segment registrants. The journey is tailored by delivering relevant offers, sessions, and content recommendations. Marketing and sales teams gather rich insights from the start to make ongoing messaging more meaningful. Ultimately, the approach helps qualify registrants and tighten targeting. The content also highlights how a branded experience can align with attendee interests and pain points to improve engagement. Overall, Step 1 sets the stage for a data-driven, personalized attendee journey from the outset.
Section 2: Step 2: Create an event website that personalizes the event journey from the start
Pages: 1-1Step 2 highlights creating an event website that personalizes the attendee journey from the start. The page notes that a fully-branded, dynamic event website and registration experience can be created for attendees. Customizable registration forms and logics will automatically segment and tailor the journey for registrants. This personalization delivers relevant offers, session and content recommendations. The site design supports aligning content with attendee interests from the first interaction. Personalization helps attendees see immediately how the event matches their goals. The approach reduces friction by presenting appropriate options and content. The summary emphasizes that the personalized journey begins at the initial visit and continues throughout the event lifecycle. The goal is to improve engagement and increase the likelihood of meaningful participation. The content frames personalization as a core capability of the event experience.
Section 3: Step 3: Scale your event with peace of mind
Pages: 1-1Step 3 presents scalability as a core capability. The platform is described as enterprise-grade and secure. It enables management of audiences ranging from ten to tens of thousands of registrations. As attendees register for sessions and formats of interest, valuable data is gathered. The data can be routed through the user’s technology stack as needed. The emphasis is on reliable operation at large scale. The section communicates confidence that growth does not compromise performance. The content frames scale as a practical guarantee for growing events. The messaging underscores that the system supports complex event ecosystems. The overall idea is that growth is manageable without sacrificing quality or security. The section positions the platform as capable of handling diverse event sizes and formats.
Section 4: Step 4: Build Rapport with Your Registrants Before, During and After the Event
Pages: 1-1Step 4 focuses on ongoing engagement across the event lifecycle. The event engagement app enables interaction on any screen. Hosts and registrants can interact with one another. Attendees can participate in discussion boards and view personalized agendas. They can also play games and download content. The features exist for use before, during, and after the event. Engagement is framed as a continuous relationship-building tool. The section highlights how engagement reinforces community and value. It describes how the app supports ongoing communication and collaboration. The emphasis is on nurturing relationships rather than one-off transactions. The content presents engagement as a driver of long-term loyalty and ROI.
Section 5: Step 5: Keep Your Attendees Informed
Pages: 1-1Step 5 explains automated and scheduled messaging. Attendee segments receive content relevant to their interests. The system supports timely delivery to users as the event progresses. Messages clarify what attendees should expect and how to maximize their chosen experiences. The goal is to maintain alignment between attendee needs and event offerings. The section describes how to automate communications to improve consistency. It emphasizes that timely information reduces confusion and enhances participation. The content frames messages as a pacing mechanism that keeps attendees engaged. It also notes that automation scales communications across large audiences.
Section 6: Step 6: Create sleek, modern-looking catalogs for content, speakers and live or on-demand sessions
Pages: 1-1Step 6 covers content catalogs for events. The catalogs display speaker and session information clearly. The catalogs support live and on-demand formats. Registrants can tailor the kinds of experiences that work best for them. The digital hub serves as an on-demand destination beyond the live event. The section emphasizes customizable presentation of content and speakers. It describes how catalogs help attendees discover relevant materials. The goal is to empower registrants to curate their own agendas. The content frames catalogs as a central resource that adds value before and after sessions.
Section 7: Step 7: Plug in emerging & web streaming technologies
Pages: 1-1Step 7 discusses technology integration. The platform includes native integrations with leading tools such as Zoom, ON24, and BlueJeans. You can use these technologies with the event hub to provide a seamless experience. The integrations connect marketing automation, CRM, messaging, and webcasting platforms. The emphasis is on interoperability and smooth data flow. The section positions technology as an enabler of richer attendee experiences. It notes that the hub remains the central system for collecting and coordinating data. The overall message is that modern streaming technologies enhance accessibility and engagement for attendees.
Section 8: Step 8: Certain acts as the central system for collecting, connecting and managing your event data
Pages: 1-1Step 8 describes Certain as the central data hub. The platform collects attendee data and connects marketing and sales processes. It serves as the vital component that fuels engagement and measurement. The section explains that data centralization supports ROI demonstration. It emphasizes data integrity and accessibility across teams. The content frames the hub as essential for enabling personalized communications and insights. It highlights how data connectivity reduces silos and streamlines operations. The aim is to provide a single source of truth for event data.
Section 9: Step 9: Now that you’ve gathered all this rich attendee data, share these insights with your sales team – along with personalized templates and follow-up material that’s relevant to their needs, interests and pain points
Pages: 1-1Step 9 focuses on leveraging data for sales enablement. The notes describe sharing insights with the sales team. The approach includes providing personalized templates and follow-up materials. The templates align with attendee needs and pain points. The section emphasizes that data-informed materials improve relevance and effectiveness. It highlights the handoff from marketing to sales as a critical handoff point. The content frames this step as a bridge that accelerates opportunity progression. It notes that the shared data helps tailor outreach and increase engagement.
Section 10: Step 10: You’ll find your once cold leads are now fully engaged and ready to convert into hot opportunities
Pages: 1-1Step 10 describes the transformation of cold leads into engaged opportunities. The narrative emphasizes that data-driven engagement yields increased interest. The section asserts that attendees who have interacted with personalized content become more likely to convert. It presents a causal link between engagement activities and pipeline outcomes. The messaging positions the event experience as a catalyst for lead maturation. It emphasizes measurable progress from initial contact to active interest. The section frames the result as a smoother conversion path for opportunities.
Section 11: Step 11: Now go ahead and celebrate, because you have event data that nurtures relationships
Pages: 1-1Step 11 closes with celebration and relationship-building. The content notes that event data nurtures ongoing relationships with attendees and prospects. It emphasizes using insights to sustain engagement after the event. The section frames the data as a long-term asset for growth. It highlights the value of continued interaction and content personalization. The summary underscores that a well-structured data strategy supports sustained outcomes beyond the event. The final idea is to leverage data to nurture relationships and drive long-term success.