Unmatched Roommates

Unmatched Roommates

Unmatched Roommates explains how to handle room reservations that are being shared and have not been matched. The article is categorized under Event > Plan > Accommodation > No Match.

The page contains two sections: Roommates to Match and Available for Matching.

Roommates to Match

When the page is first displayed, the Roommates to Match section is empty.

When a check box in the Match column is clicked in the Available for Matching section, the roommate is added to the Roommates to Match section.

All roommates are listed in a single table, with a Match button in the Match column.

When the Match button is clicked, the roommates are matched and moved to the Matched tab.

Available for Matching

Available for Matching contains a list of all unmatched roommates.

Registrants who appear in this list have room sharing set to yes and cancellation set to no.

Registrants included in this list do not appear on the Matched or Pending tabs.

The table includes the following columns: First Name, Last Name, Hotel, Room Type, Arrival, and Departure. Any data fields that have been selected as matching preferences on the Accommodation > Roommates page are also included as columns.

If the option for registrants to provide a roommate request was selected on the Accommodation > Roommates page, the Roommate Request column is also displayed.

When the Match button in the Roommates to Match section is clicked, the system enforces the matching rules defined on the Accommodation > Roommates page.

A warning is displayed if a potential match breaks a rule, but the user can override the warning to force the match.

The system enforces the rule at all times: registrants must be in the same hotel and in the same room type to be matched.

All column names have Ascending and Descending sort options.

The Rolodex feature operates on the currently selected column.

Registrants' last names are hyperlinked. Clicking a registrant's last name opens the Registration > Accommodation page for that registrant, so the planner can edit their room reservation as necessary.