Using Reports to Check if Emails Were Sent

Creating a Registration History Report

Registration History is the Report Type used to display the history of registrations.

• Navigate to Event > Reports.
• Click Add Report.
• Enter a Report Name.
• Select Registration History as the Report Type.
• Click Save.
• Click Run Report.
• The generation of the report lists Registrants who received the Email.

Filtering the Registration History Report to display the Email Action and Message Name

The article explains how to filter the Registration History Report to display the Email Action and the Message Name.

• Click the Filter tab on the left side menu.
• Under the Advanced Filters section at the bottom, click the Columns drop down menu.
• Select Action.
• Set the Operator to (=).
• In the Value field, enter Email.
• Add another filter by selecting And from the drop down menu.
• Click the Columns drop down menu.
• Select Message Name.
• Set the Operator to (=).
• In the Value field, enter the Message Name of the Email you sent.
• The value should be the name of the Email Template that was sent.
• Click Save.
• Run the report.
• The generated report lists Registrants who received the Email.