Using Reports to Check if Emails Were Sent

Overview

The Registration History Report can show Registrants who received an email.

The Registration History Report can be filtered by Action and Message Name.

Creating a Registration History Report

Navigate to Event > Reports.

Click Add Report to add a new Report.

Enter a Report Name.

Select Registration History as the Report Type.

Click Save.

Filtering the Registration History Report to display the Email Action and Message Name

Click the Filter tab on the left side menu.

Under the Advanced Filters section at the bottom, click on the Columns drop down menu, and select Action.

Set the Operator to (=).

In the Value field, enter Email.

Add another filter by selecting and from the drop down menu.

Click on the Columns drop down menu, and select Message Name.

Set the Operator to (=).

In the Value field, enter the Message Name of the Email you sent.

The Message Name should be the name of the Email Template that was sent.

Click Save, then Run Report.

The report will list Registrants who received the Email.

Running the report

Running the report will generate a list of Registrants who received the Email.

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