Build and Manage an Event - Step 10

Step 10: Perform Post-Event Tasks

Step 10 explains post-event tasks to clean up data and understand event success.

• Change the status of completed registrations to Attended or No-Show.
• Use the Refund Owed system report to identify registrants to whom you owe money.
• Issue necessary refunds to those registrants.
• Use the Balance Due column on the Completed Registrations by Attendee Type summary report to find attendees who still owe you money.
• Fulfill orders for additional items ordered, such as tool kits, books, or DVDs.
• Use the Activity Summary Report for a list of the attendees who selected each item.
• If you asked custom questions for the purposes of marketing future events, products, or services, create a marketing report.
• The marketing report should display each attendee's answers to the questions.

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