Step 10: Perform Post-Event Tasks
After your event is over, it is a good idea to clean up the database so that you have an accurate picture of your event success. The following tips will help you to get a handle on your registration data after the event:
- Change the status of completed registrations to either Attended or No-Show.
- Use the Refund Owed system report to find any registrants you owe money to and issue necessary refunds.
- Use the Balance Due column on the Completed Registrations by Attendee Type summary report to find the attendees who still owe you money.
- Fulfill orders for additional items ordered, such as tool kits, books, DVDs, etc. Use the Activity Summary Report for a list of the attendees who selected each item.
- If you asked custom questions for the purposes of marketing future events, products, or services, create a marketing report that displays each attendee's answers to the questions.
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