Audience: This article is intended for attendees and users of the Certain Touchpoint mobile app.
App Features
Attendee Mobile App Package Features
Navigation
- Navigation is part of the Attendee Mobile App Package Features.
- The main sections of the app can be accessed from any page within the app by clicking the button to return to the app’s gathering homepage.
- You can the agenda, attendees, speakers, and showcase sections using the magnifying glass icon in the upper right-hand corner or the bar.
- For multi-event apps, select "Back To List" to return to the app's list/landing page.
Agenda
- In the Agenda section you will be able to access session times, room locations, speaker information, and any session descriptions and presentations.
- When you select a session, you can click on the map icon to pull up the floor plan map and see a drop pin on the room location for that session.
- Clicking on a speaker name pulls up their detail page.
- You can for session titles, group terms, speaker names, and location names in the Agenda.
- If applicable, you may Filter the sessions by group terms by clicking on the funnel icon and selecting a specific filter option to see its relevant sessions.
- If any Presentations, Links, Live Polls, and/or Surveys have been added to the session, you may click on the appropriate button to view and participate.
My Schedule
- Additionally, you may customize your schedule by adding agenda sessions to the My Schedule section.
- Select a session within the agenda and click on the “My Schedule” button to save it.
- Then view your saved agenda sessions under the My Schedule section.
- You may also set up off-agenda personal events by selecting the pencil icon in the My Schedule section.
- If applicable to this app, to sync your My Schedule across multiple devices.
Speakers
- Click on the Speakers section to detail on the speakers and their sessions.
- You may by name, title or organization.
- You may also access speaker detail on an agenda session.
Attendees
- In the Attendees section you can and sort the list by Name, Organization, or any designated group terms.
- And, if applicable, you may Filter the list by group terms by clicking on the funnel icon and selecting a specific filter option to see its relevant attendees.
- If applicable to this app, an envelope icon next to the attendee name indicates the attendee has logged into the app and can be messaged (see Attendee-to-Attendee Messaging for more details on this feature.)
Contact Exchange
- The Contact Exchange section houses your editable, digital business card and any other contacts you collect in the app.
- Here you may “Edit” your card profile, add a photo, logo, and select your card’s color.
- Click the + icon to scan another attendee’s contact card QR code and save to the app.
- Optionally, you may “Add to Address Book” to save the contact’s information to your device’s address book.
Showcase (Exhibitors/Sponsors/Companies/Documents)
- In this section, you may and sort the list by sponsor Level, Name, Location, or any designated group terms.
- And, if applicable, you may Filter the list by group terms by clicking on the funnel icon and selecting a specific filter option.
File Cabinet
- The File Cabinet feature gives you the option to save documents that you have opened in the iOS app for easy access and without taking up more storage on your device.
- Click on the document in the app to open, select the file icon to save the document to the File Cabinet section.
- Go to the File Cabinet section to see the documents you have saved.
Info
- In the Info section you will find key logistical information about the event and the app.
Links
- The Links section provides a list of useful URLs.
Maps
- Find your way at the event using the Maps feature.
- View all maps in the Maps section, and click on a specific location on the map to reveal the location name.
- If applicable, for agenda sessions and exhibitors/sponsors/companies, click on the map icon next to the location name to pull up the map with the specific location drop pinned.
Messages
- Messages from the event organizer will appear in the Messages section of the app.
- Allow Push Notifications on your device for this app to receive important messages from the event organizer even when you are not in the app.
- If applicable to this app, to send new individual messages to other logged-in attendees, and to receive and reply to individual messages (see Attendee-to-Attendee Messaging for more details on this feature.)
News
- Check out the News section for highlighted information and documents throughout the event.
- You may sort the list of information here by Date and Title.
Notes
- You can take notes in most sections of the app.
- Click on an agenda session, attendee, speaker or exhibitor/sponsor/company and select the notepad icon in the upper right-hand corner (or swipe the screen to the left).
- By selecting “All Notes” on the note-taking page, you can “Collect” your notes and the app will organize them by topic and allow you to email them to yourself.
- If applicable to this app, to sync your notes across multiple devices.
Surveys
- Offer your valuable feedback for agenda-related Surveys and General Surveys.
- For agenda-related surveys, select the session and click on the session survey button, answer the questions and click “submit.”
- For General Surveys, go to the Surveys tab in the menu, select the survey, answer the questions and click “submit.”
Videos
- Check out the Videos section to view important in-app videos from your event organizer.
Interactive app features (note: these require an app option)
- Attendee-to-Attendee Messaging. To send attendee messages in the App, check out the Messages section to compose a new message or reply to another logged-in attendee.
- To see the list of eligible recipients and to create a message, select the pencil and paper icon in the upper right hand corner.
- You may also send a message from the Attendees section by clicking on an attendee's profile and selecting the pencil and paper icon in the upper right hand corner.
- My Account. To edit your attendee profile after logging into the app, click the menu icon in the upper left and select your email address at the top of the menu list.
- Click Edit in the upper right to enter your publicly displayed information such as organization, title, bio, and upload your photo.
- If applicable to this app, you may hide your profile on the attendees list and turn Off private messaging.
- Click Save.
- My Credits. To check-in or take the session surveys for applicable agenda sessions to track continuing education credits, go to the My Credits section to view your progress.
The following features are Add-ons to an app package
- Badge Game/Leaderboard. If applicable to the app, to participate in the Badge Game. “Check-In” to earn badges by attending agenda sessions, visiting exhibitor locations, taking surveys, responding to polls, posting photos, and participating in other interactive app features during the event. View the Leaderboard section to see how you are doing and to size up your competition.
- The Badges tab in the Leaderboard section to see the list of badges available to earn and their rules. Your earned badges will also display next to your name in your attendee profile. (See the Info section in the app for detailed rules of play.)
- Note: You are unable to create or build a game within Certain Touchpoint.
- Discussion Board. If applicable to the app, to start a new discussion thread and comment on other attendees’ posts in the Discussion Board section.
- Click the pencil and paper icon to add a new post/topic.
- Click on a post to add a comment at the bottom. (Note: posts and comments may be moderated by the event organizer and require approval before displaying in the app.)
- Live Polling and Pulse. If applicable to the app, participate in Live Polling for specific agenda sessions to offer feedback, vote, or pose questions to presenters all in real-time in the app.
- Go to your current agenda session, click the Live Poll button, and submit your responses.
- Additionally, if applicable to the app, go to the Pulse section on the app menu and submit your responses to live questions there and see changing results throughout the conference.
- Meetings. If applicable to the app, go to the Meetings section to view your personal itinerary for the event.
- Photos. If applicable to the app, check out the Photos section to view added photos and comments. To participate, press the + icon to upload a photo or take a new photo to share in the app. Your shared photos will also display on your attendee profile.
- To Do List/Tasks. If applicable to the app, in this section you may check off the list of items as you complete them. The tasks are sortable by Name, Due Date, and Pending items.
365 App Features
- Calendar. Check out the Calendar section to view details on Upcoming or Previous events.
- You will be able to access event dates and times, locations, speaker information, and any descriptions and presentations.
- When you select an event, you may click on the map icon to pull up the floor plan map and see a drop pin on the specific location for that event.
- Clicking on a speaker name pulls up their detail page.
- You can search for event titles, group terms, speaker names, and location names in the Agenda.
- If applicable, you may Filter the sessions by group terms by clicking on the funnel icon and selecting a specific filter option to see its relevant events.
- If any Presentations, Links, Live Polls, and/or Surveys have been added to the event, you may click on the appropriate button to view and participate.
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