Travel Module Overview
The Travel Module is a feature that enables you to collect travel requests and reservation information from attendees. If this module is not available in your Certain bundle, please contact Certain if you are interested in it being enabled for your account.
Why Use The Travel Module?
Travel Reservations are the actual dates/times and travel information as booked by either the traveler or their travel agent.
Travel Requests are the range of dates/times and travel preferences desired by the traveler. A travel request is used for flight searches, or is sent to the travel agent for offline booking of travel. Requests have less detail than travel reservations; for example, the reservation will have an inbound arrival date-time and inbound departure date-time, whereas the request will typically only include an inbound departure preferred date-time range (e.g., Morning).
Traveler Preferences are profile-level data (does not change from event to event) about the attendee's preferred airline, preferred seating (window/aisle), Frequent Flyer (FF) Program, FF#, meal selection, home airport, and passport number.
The Travel Module enables you to easily collect and generate reports about this travel information. For example, the Travel Questions sub-module collects travel information using up to 30 user-defined travel reservation fields, called Custom Travel Questions.
Travel Information Collection and Reports
The Travel Module enables you to easily collect and generate reports about travel information. The Travel Questions sub-module collects travel information using up to 30 user-defined travel reservation fields, called Custom Travel Questions.
Activating Travel Module Features for Your Event
Plan > Configure > Options
Certain's team must activate the Travel Module and required sub-modules for your account before Travel Module features are available for any event.
To activate the Travel Module for an event:
1. In that event, go to Plan > Configure > Options to display the Event Options page. 2. Select the Travel Module option under Functional Areas Needed by This Event. 3. Select which of the three sub-modules you want to use in that event:
- Travel Requests – Collect travel requests for later ticketing and fulfillment. These are based on the travel custom questions you can configure on the Travel Information page: Event Setup > Travel.
- Travel Reservations – Record travel reservations manually, or via Certain's API.
- Travel Packages – Create and manage flights and flight packages for selection on forms, and for manual assignment.
Note: You can select either Travel Requests or Travel Packages, not both. But you can select Travel Requests alongside either of those.
Related articles
- Travel Information (Event Setup)
- Travel Packages (Flights) Guide