Travel Module Overview
The Travel Module collects travel information from attendees.
If this module is not available in your Certain bundle, contact Certain to enable it for your account.
Why Use The Travel Module
- Travel Reservations – The actual dates/times and travel information as booked by either the traveler or their travel agent.
- Travel Requests – The range of dates/times and travel preferences desired by the traveler.
- Travel Requests – A travel request is used for flight searches, or is sent to the travel agent for offline booking of travel.
- Traveler Preferences – Profile-level data about the attendee's preferred airline, preferred seating (window/aisle), Frequent Flyer Program, FF#, meal selection, home airport, and passport number.
- Custom Travel Questions – The Travel Questions sub-module collects travel information using up to 30 user-defined travel reservation fields, called Custom Travel Questions.
Activating Travel Module Features for Your Event
Plan > Configure > Options
To activate the Travel Module for an event:
1. In that event, go to Plan > Configure > Options to display the Event Options page.
2. Select the Travel Module option under Functional Areas Needed by This Event.
3. Select whichever of the three sub-modules you want to use in that event:
- Travel Requests – Collect travel requests for later ticketing and fulfillment. These are based on the travel custom questions you can configure on the Travel Information page: Event Setup > Travel.
- Travel Reservations – Record travel reservations manually, or via Certain's API.
- Travel Packages – Create and manage flights and flight packages for selection on forms, and for manual assignment.
Note: You can select either Travel Requests or Travel Packages, not both. But you can select Travel Requests alongside either of those.