How can I receive an email when someone registers for my Event?

Source: https://platform-support.certain.com/hc/en-us/articles/200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event

Published: 2026-01-21

Keywords: email notifications, confirmation emails, cc field, plan forms, event management, form settings

Document ID: platform-support_certain_com_hc_en-us_articles_200211480-How-can-I-receive-an-email-when-someone-registers-for-my-Event

Audience

This article is for event managers using the Certain platform who want to receive copies of Confirmation Emails.

The CC field is the field used to enter email addresses to receive copies of Confirmation Emails.
Confirmation Emails are the messages sent to Registered Attendees.

Go to Plan > Forms.
Select the Form for which the user desires to receive an email.
Navigate Confirm (left-tab).
Scroll down to Select Confirmation.
Choose Use form-specific confirmation text (below).
The CC field is located in the Confirmation area.
Enter an email address to receive a copy of all Confirmation Emails sent to Registered Attendees.
Multiple emails may be listed, separated by commas.
Click Save.
Repeat the above process for all other Forms for which copies of Confirmation Emails are desired.

This feature copies Confirmation Emails to CC addresses only for the selected Form.