Audience
This article is for event managers using the Certain platform who want to receive copies of Confirmation Emails.
Key concepts
- The CC field is the field used to enter email addresses to receive copies of Confirmation Emails.
- Confirmation Emails are the messages sent to Registered Attendees.
Instructions
- Go to Plan > Forms.
- Select the Form for which the user desires to receive an email.
- Navigate Confirm (left-tab).
- Scroll down to Select Confirmation.
- Choose Use form-specific confirmation text (below).
- The CC field is located in the Confirmation area.
- Enter an email address to receive a copy of all Confirmation Emails sent to Registered Attendees.
- Multiple emails may be listed, separated by commas.
- Click Save.
- Repeat the above process for all other Forms for which copies of Confirmation Emails are desired.
Notes
- This feature copies Confirmation Emails to CC addresses only for the selected Form.