This article explains the integration settings required to use a Stripe account as the payment processor in an event. This article is for administrators and event organizers using Certain Platform to process payments with Stripe.
Stripe Email on "Unsafe Processing"
If you are processing payments in your event using a new Stripe account as your payment processor, you may receive an error on processing the payment. Sending credit card numbers directly to the Stripe API is generally unsafe. To continue processing, use Stripe.js, the Stripe mobile bindings, or Stripe Elements. For more information, see https://dashboard.stripe.com/account/integration/settings.
The email and the error are unique to Stripe. They indicate that your Stripe account is not set up properly to run transactions through an integration with the Certain Platform.
Editing Your Stripe Settings
Log into your Stripe account. Go to https://dashboard.stripe.com/account/integration/settings. Click on Show Advanced Options and then Integration. Enable "Process payments unsafely". Once this is set up on your Stripe account, you should no longer receive this error message when processing payments in events in Certain Platform.
Important Note
PCI compliance is the Payment Card Industry Data Security Standard. The payment information is still encrypted within Certain Platform, and the process itself is safe. Stripe uses the term "Process payments unsafely" to describe credit card information stored outside of Stripe. The credit card information is kept in Certain Platform for either 90 days after the transaction, or 90 days from the end date of the event, whichever is longer. The credit card information is stored in Certain Platform. Certain meets all PCI compliance requirements and is fully certified. You do not hold or store any of the payment and credit card information. Therefore, you do not need to have a PCI Compliance Certification.
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