Session Advisor FAQ's - Session Catalog

General Questions

What is Session Advisor AI?

Session Advisor AI is an advanced, paid-for feature within the Certain Platform.

Session Advisor AI delivers highly personalized session recommendations by leveraging attendee profiles, stated interests, past event data, and insights from similar attendee behaviors.

Recommendations are delivered through an embedded script in your Session Catalog.

Recommendations can also be included in email communications.

How does Session Advisor AI work?

Attendee Profile Analysis

Attendee Profile Analysis is the process by which the system evaluates attendee attributes such as organization, job title, industry, registration details, and responses to attendee questions.

Session Matching

Session Matching is the process of comparing attendee data against session metadata, including titles, types, tracks, descriptions, and custom fields to identify the most relevant sessions.

Behavior-Based Recommendations

Behavior-Based Recommendations analyze past attendance and engagement to match attendees with new sessions similar to sessions they have previously attended.

Cross-Event Application

These recommendations can apply across past events.

Interest-Based Popularity

Interest-Based Popularity considers session popularity among attendees with similar profiles and interests to suggest trending or highly relevant sessions.

Exploration Options

Exploration Options allow attendees to explore similar sessions to discover additional opportunities tailored to their preferences.

Outcome

This seamless process increases engagement and satisfaction by delivering personalized recommendations.

What makes Session Advisor AI unique?

Session Advisor AI is a premium solution due to its precision, flexibility, and attendee-centric approach.

Deep Attendee Understanding

Deep Attendee Understanding is analyzing comprehensive attendee profiles, including job title, industry, organization, registration details, and responses to attendee questions.

Advanced Session Matching

Advanced Session Matching uses a robust dataset that includes session titles, types, tracks, descriptions, and custom fields to ensure recommendations align with attendee needs.

Behavioral Insights Across Events

Behavioral Insights Across Events leverage past event data to provide continuity, recommending sessions that attendees found valuable previously, even across different events.

Interest-Based Popularity

Interest-Based Popularity uses patterns of attendees with similar profiles and interests to reveal sessions that resonate with broader peer groups.

Seamless Multi-Channel Delivery

Seamless Multi-Channel Delivery delivers recommendations directly through your Session Catalog via an embedded script and can also be included in email communications.

Explore Similar Sessions

Explore Similar Sessions allows attendees to discover additional sessions tailored to their evolving interests.

Big-picture impact

By combining advanced AI technology with a deep understanding of event dynamics and attendee behavior, Session Advisor AI delivers a level of personalization and engagement that sets it apart in the industry.

Who is Session Advisor AI designed for?

Event Organizers

Event Organizers can create more engaging and personalized attendee experiences by ensuring that every participant is matched with the sessions most relevant to their interests and goals.

Attendees

Attendees receive a highly tailored experience, saving time by curating sessions that align with professional needs, preferences, and past behaviors, maximizing event value.

Marketers

Marketers can deliver personalized recommendations via email and other channels, boosting attendee engagement and driving session attendance rates.

Event Technology Teams

Event Technology Teams benefit from seamless integration into existing Session Catalogs, offering a premium, AI-driven feature without extensive custom development.

Integration and Setup

How do I integrate Session Advisor AI into my session catalog(s)?

Integrating Session Advisor AI into catalog(s) is a simple process handled in collaboration with our services team.

Enable Recommendations

Our services team will enable the session recommendation feature for your event and guide you through the setup process.

Configure the Widget

A script, also referred to as a website plugin or widget, will be configured to integrate seamlessly into your session catalog.

This widget can display recommendations in either a carousel or grid view, styled to match the look and feel of your catalog for a cohesive attendee experience.

Apply Filters and Limits

Filters can be applied to the widget to exclude specific sessions from being recommended, ensuring relevance.

Additionally, limits can be set to control the number of recommendations shown per attendee type or to stop displaying recommendations once an attendee has registered for a certain number of sessions.

Customize Display Settings

The widget’s layout and functionality can be tailored to meet your event's specific needs, ensuring the recommendations enhance your catalog's usability and design.

Functionality and Performance

How often are recommendations updated?

Recommendations are batch processed every 24 hours to ensure they reflect the latest attendee and session data.

For attendees who access the session catalog shortly after registering, on-demand recommendations are generated within 5 minutes, providing a near-real-time personalized experience.

How accurate are the recommendations?

Session Advisor AI delivers highly accurate recommendations by leveraging advanced machine learning algorithms and comprehensive attendee and session data.

Data-Driven Insights

Recommendations are informed by a deep analysis of attendee profiles, session metadata, and engagement history, ensuring relevance to individual interests and goals.

Continuous Learning

The AI improves over time by analyzing attendee interactions, refining its recommendations based on what attendees engage with most.

Precision Matching

By comparing attendees with similar profiles and preferences, the system identifies sessions that are likely to resonate with specific individuals.

Customizability

Filters and limits configured during setup further ensure recommendations are relevant and aligned with event goals.

While actual accuracy depends on the quality and completeness of the input data, Session Advisor AI has demonstrated high performance in personalizing recommendations, resulting in improved attendee engagement and satisfaction.

Privacy and Security

How is attendee data protected?

Attendee data protection is a top priority and is outlined in our privacy policy.

All Personal Identifiable Information (PII) is anonymized before it is analyzed by Session Advisor AI, ensuring that sensitive data is never exposed during the recommendation process.

For full details on how we protect and handle attendee data, please refer to privacy policy.