Does Certain integrate with twilio?
**Does Certain integrate with twilio?**
❌ NO — There’s no documented out-of-the-box Twilio connector on Certain’s integrations page.
Explanation and options:
- Certain’s integrations page and product docs show pre-built connectors for platforms like Salesforce, Marketo, Zoom, Stripe, PayPal, etc., but Twilio is not listed as a pre-built connector. [Connect Certain with Your Application Ecosystem](https://certain.com/products/integrations)
- Certain uses SendGrid for email delivery (noted as "SendGrid/Twilio" in the Email Analytics FAQ), so SendGrid-based email sending is already in the platform. [Email Analytics Frequently Asked Questions](https://platform-support.certain.com/hc/en-us/articles/8031482251415-Email-Analytics-Frequently-Asked-Questions)
- If you need Twilio functionality (SMS, Voice, WhatsApp, etc.), you can implement a custom integration using Certain’s open REST APIs or Certain Signal (webhooks/no‑code data orchestration) to forward events or trigger actions into Twilio. See the Signal guides and API notes for how to configure webhooks and real-time data flows: [Certain Signal: User Guides](https://platform-support.certain.com/hc/en-us/articles/30505806658455-Certain-Signal-User-Guides) and [Connect Certain with Your Application Ecosystem](https://certain.com/products/integrations)
Would you like to connect Twilio for SMS, voice, or SendGrid-style email delivery?