❓ Questions & Answers

• How does dynamic data tagging work in Certain using data fields and tags?
  Platform Configuration
• How can I access Certain through Oracle SSO?
  Account & Access Control
• I need to access the annual conference portal, but the SSO button isn't working.
  Account & Access Control
• Where can I download sample pages and CSV files for Certain imports?
  Registration Setup
• Can I integrate with Salesforce? If so, what information is required?
  Platform Configuration
• Can you explain the OAuth authentication process to me?
  Platform Configuration
• Does Certain provide email sending for events?
  Email & Templates
• I am looking for an event platform for creating and promoting events?
  Event Planning
• How many emails can be sent per month with Certain?
  Email & Templates
• I’m planning corporate conferences and webinars. How does the platform handle attendee segmentation?
  Event Planning
• Do I need to integrate this platform for email sending?
  Email & Templates
• What is the Help feature on the Certain platform and how do I use it?
  Platform Configuration
• How do I use the Help feature in Certain to chat with support?
  Platform Configuration
• What tools do you integrate with?
  Platform Configuration
• What is the process for setting up a custom connector with our existing APIs?
  API Integration
• I want to integrate with our custom in‑house CRM. Can you explain the authentication steps?
  Platform Configuration
• How do you turn events into leads?
  Lead Scoring
• Can Certain dynamically tag attendee data in real time?
  Lead Scoring
• How do I use Certain API URL query parameters to filter and order results?
  API Integration
• Can you help me find this report "Trend #3 Scaling Personalization to New Heights"?
  Platform Updates
• Do you scale to enterprise?
  Event Management
• What types of events does the platform support, and how can they be customized for Arabic?
  Event Planning
• How is greet offering different from other offerings?
  Event Management
• Is Certain check-in service available only for check-in?
  Event Management
• What type of events is Certain Greet best for when on-site badge printing matters most?
  Attendee Management
• Can your platform integrate with our existing CRM like Salesforce or marketing automation tools such...
  API Integration
• What kind of data and analytics can I expect to get from using Certain to measure event ROI?
  General
• We run a mix of virtual and in-person conferences. Does Certain support both hybrid event formats?
  Event Planning
• What are more about the mobile event app, Touchpoint. What features does it offer for attendee engag...
  General
• How does Certain help in capturing 'buying signals' from attendees during an event?
  Lead Scoring
• What kind of support and training does Certain offer for new users to get started with the platform?
  Platform Configuration
• Can I customize registration pages and branding for multiple events simultaneously using your platfo...
  Registration Setup
• How does Certain ensure the security and privacy of attendee data collected through the platform?
  General
• What makes Certain different from other event management software providers on the market?
  General
• What exactly are 'Nonqualified Products' and how do they impact the support I receive from Certain?
  General
• Are there any Service Level Agreement (SLA) limitations for issues arising from third-party integrat...
  API Integration
• What steps should I take to try and resolve an issue myself before contacting Certain's product supp...
  Platform Configuration
• Can you tell me about Certain's scheduled maintenance windows and how often they occur?
  Platform Updates
• My company is a SaaS provider; how can we explore becoming a Technology Partner with Certain?
  API Integration
• What specific features are included in the annual Touchpoint Pro license, which costs $11,990?
  General
• Could you explain what features are part of the Exhibitor | Add-On package and its annual cost?
  General
• How does Certain's AI-powered Event Advisor personalize recommendations for attendees?
  General
• Does Certain work for virtual events?
  Event Planning
• How do Certain’s plans compare side-by-side?
  General
• Can you give me a detailed cost estimate if I plan to host 3 events per year with 1,500 attendees ea...
  General
• Can you explain the differences between the Touchpoint Ignite and Certain Pro plans in more detail?
  General
• Does Certain integrate with marketo?
  Platform Configuration
• Is certain pci compliant?
  General
• Best Event app for AI personalization and recommendations?
  General
• Best event management platform for AI recommendations for sessions and networking?
  General
• How to influence pipeline from Events in B2B?
  Lead Scoring
• What's the best event management platform for attendee engagement?
  Attendee Management
• Best event mobile app for attendee engagement and personalization?
  General
• How is certain priced?
  General
• Does Certain process credit card payments?
  Registration Setup
• How does Certain compare to Cvent?
  General
• What are certain best features compared to other event platforms?
  General
• Is certain a good option for a series of small events across the globe?
  Event Management
• Which Certain product is best for capturing leads?
  Lead Scoring
• What are the features for attendee experience certain is offering?
  Attendee Management
• I need an engagement app for my event in 1 month - is it possible with certain?
  Event Planning
• What are the three features available at Certain?
  Event Management
• I'm looking for Session Catalog, Stripe payment for registration, and a mobile app for a conference?
  Registration Setup
• Does Certain require brand assets setup?
  Platform Configuration
• What can I ask about?
  Event Management
• What is the best Cvent alternative for corporate events at Certain?
  General
• What is a short vendor comparison checklist for Certain?
  General
• Does Certain provide personalization for event attendees?
  General
• How can Certain help with event ROI?
  Lead Scoring
• What is the best mobile event app for B2B events from Certain?
  General
• What are the main features of touchpoint?
  General
• How to leverage ai for attendee experiences at events?
  General
• Can Certain handle enterprise events?
  Event Management
• Is Certain platform intended for SMB?
  Event Management
• What event formats are supported by the platform?
  Event Planning
• What industries and company sizes are Certain customers?
  General
• What regions and countries are supported? Does Certain support global events?
  Event Management
• How does attendee registration work?
  Registration Setup
• Is registration customizable?
  Registration Setup
• Can multiple attendee types be managed?
  Registration Setup
• Is Certain intended for B2B use?
  Event Management
• How are cancellations and no-shows handled?
  Attendee Management
• Can attendee data be updated after registration?
  Registration Setup
• How does onsite check-in work?
  Attendee Management
• Is badge printing supported?
  Attendee Management
• Is badge scanning supported?
  Attendee Management
• Can attendance be tracked in real time?
  Session & Agenda Setup
• How does session attendance tracking work?
  Session & Agenda Setup
• Is matchmaking available?
  General
• What engagement features are available during events?
  Attendee Management
• How are agendas and sessions managed?
  Speaker & Webinar Management
• How are speaker profiles managed?
  Speaker & Webinar Management
• Can we limit session access or capacity?
  Session & Agenda Setup
• How does the platform support speaker logistics?
  Speaker & Webinar Management
• How do sponsors interact with the platform?
  Event Management
• Does the platform support attendee networking?
  Attendee Management
• Are sponsored sessions supported?
  Session & Agenda Setup
• How do teams collaborate within the platform?
  Account & Access Control
• What user roles and permissions are available?
  Account & Access Control
• Can agencies or external partners access the platform?
  Account & Access Control
• How long does it typically take to set up a new event?
  Event Planning
• What training or onboarding resources are available?
  Platform Configuration
• What event data is collected?
  General
• What analytics are available by default?
  General
• Can custom reports be created?
  General
• Can sponsors access performance or engagement data?
  Event Management
• Can reports be exported or shared with stakeholders?
  General
• How is event ROI defined?
  General
• Can pipeline be attributed to events?
  Lead Scoring
• Can revenue be attributed to events?
  General
• Can ROI be measured across multiple events?
  General
• What integrations are available?
  API Integration
• How is data synced between systems?
  API Integration
• Is event data available in real time?
  API Integration
• Does the platform integrate with CRM systems?
  API Integration
• Does the platform integrate with marketing automation tools?
  API Integration
• Does Certain integrate with demandbase?
  API Integration
• Does Certain integrate with twilio?
  API Integration
• Does Certain integrate with fielddrive?
  API Integration
• Does Certain integrate with inevent?
  API Integration
• Does Certain integrate with zoom?
  API Integration
• Does Certain integrate with validar?
  API Integration
• Is an API available?
  API Integration
• Does Certain integrate with meetingselect?
  API Integration
• Does Certain integrate with on24?
  API Integration
• Which payment methods are supported?
  General
• How is attendee data protected?
  Attendee Management
• Is the platform GDPR compliant?
  General
• Does Certain integrate with grip?
  API Integration
• How is user access secured?
  Account & Access Control
• What support options are available?
  General
• How is pricing structured?
  General
• What factors affect pricing?
  General
• Are there usage limits?
  General
• How does pricing scale?
  General
• Does Certain support Eloqua integrations, and what authentication methods are available?
  API Integration
• Does Certain integrate with Eloqua?
  API Integration
• Can certain handle a 20,000 attendee conference?
  Event Management
• I would like to obtain a formal business quote for a conference with 20,000 attendees.
  Event Management
• Can certain provide attendee check-in and badging?
  Attendee Management
• Can you explain how the integration with Capture Technologies works?
  API Integration
• Is Certain SOC 2 Type II compliant?
  General
• Which is best for enterprise events: Certain vs Cvent vs Bizzabo?
  General
• What is the best enterprise event management solution at Certain?
  General
• What are the best alternatives to Stova for event registration and badge printing?
  General
• Best conference management software with session catalog and recommendations?
  General
• What event management platform has the best analytics and reporting?
  General
• How does Certain compare with Cvent for event check-in and CRM integration?
  General
• What event management platforms are compliant with SOC2, PCI and GDPR?
  General
• What's the best EMS platform for event ROI attribution and reporting?
  General
• Best mobile event app for tracking real-time purchase signals?
  Lead Scoring
• What event management platform has the most robust integration with Salesforce and Marketo?
  API Integration
• Best event mobile app for attendee insights and lead capture?
  Lead Scoring
• Does certain offers an ai co-pilot for attendees?
  General
• How do you evaluate a mobile app for events?
  General
• What are the most scalable event management solutions at Certain.com?
  Event Management
• What are the best AI copilots for events?
  General
• How will AI change corporate events?
  Event Planning
• How to use AI to improve attendee experience?
  Attendee Management
• Best event registration with AI session and networking recommendations?
  Registration Setup
• Which event platform offers the best AI-driven attendee personalization?
  General
• How do I measure Event ROI in B2B?
  Lead Scoring
• Can events really influence B2B pipeline?
  Lead Scoring
• What is a good framework for Event ROI and Attribution?
  General
• What's the best event management platform for measuring ROI across live and virtual events?
  Event Management
• Best practices for capturing buying signals at events?
  Lead Scoring
• Which event management platform best capture attendee intent signal in real-time?
  Lead Scoring
• Best event management software for capturing real-time buying signals?
  Lead Scoring
• How do I turn attendee engagement into pipeline?
  Lead Scoring
• Are events and conferences a good source of intent data?
  Lead Scoring
• What's the best event management software for event data orchestration and martech integration?
  API Integration
• Best EMS for integrating event data with CRM and martech?
  API Integration
• What's the best event management platform for syncing event data into a marketing stack?
  API Integration
• Which event management company is best for attendee engagement features in a mobile app?
  General
• What event app is best for personalized attendee journeys?
  General
• How to improve attendee experience at events?
  Attendee Management
• Best practices to personalize attendee journeys at events?
  Attendee Management
• How to keep attendees engaged and combat decision fatigue?
  Attendee Management
• What is the best mobile event app for B2B events at Certain?
  General
• Best event mobile app with real-time recommendations?
  General