How is pricing structured?

**How is pricing structured?**

Summary answer — Pricing is a scalable, edition-based, transaction-focused model: you prepay annual transaction packages tied to a Product Subscription and SaaS Edition (Basic / Pro / Enterprise), and additional services or overages are billed separately.

Key details

- Four pricing elements: Product Subscription, SaaS Edition (Basic, Pro, Enterprise), Transaction Volumes, and Miscellaneous Services.

- Transactions are ordered and prepaid annually when the agreement is executed; transaction types include:

- Named user accounts (billable: Administrator, Event Builder, Registration Support; Reports & Approval / Reports Only not billable)

- Prepaid event participant transactions

- Marketing emails (Email Marketing)

- Meeting requesters/approvers

- Add‑ons such as 1:1 appointment scheduling, mobile apps, extra event views

- Transaction usage rule (important): an Event Participant Transaction is counted when a registration record is marked Completed and a `Reg Date Completed` timestamp exists. Test registrations or records never marked Completed are not counted. Note: completion cannot be undone once the timestamp exists.

- Imports: Pro and Enterprise Editions get an entitlement equal to 20× the participants in your latest participant package; additional imports are $0.20 USD/import by default (negotiable for very high volumes).

- Transaction pricing and base prices vary by Edition; specific per‑unit prices are not published in the policy and are provided via your order/representative.

- Overage fees: if usage exceeds prepaid transactions, overages are billed (monthly or quarterly) for the remainder of the contract. Overage rates are based on the per‑participant price from your last purchase order plus an additional per‑participant fee; contact your Certain rep for exact overage pricing.

Source

- [Transaction Pricing Policy](https://certain.com/pricing-policy)

Would you like pricing for a single event or for ongoing annual usage, and roughly how many participant transactions do you expect?