How does session attendance tracking work?

**How does session attendance tracking work?**

Brief answer

- Session attendance in Touchpoint is captured by scanning each attendee’s QR code (the Lead Code) with the Touchpoint Event app. Scans match the decoded QR to the Lead Code in the attendee list and record a session check‑in (sessions must have check‑ins enabled).

How it works (details)

- Agenda prerequisite: enable check‑ins in the Agenda feature (“Allow Event Check‑Ins”); you can set a default check‑in type.

- Identifier: each attendee row includes a Lead Code field; Touchpoint matches scanned QR content to that Lead Code.

- Authorized users: deputized/staff users log into the Touchpoint app, open the session, tap the check‑in button, and the camera will automatically check in attendees when pointed at the badge QR.

- Badge setup: your badge vendor needs the same attendee spreadsheet that includes Lead Code so QR codes can be printed on badges (Avery template steps are provided in the guide).

- Timing/verification: check‑ins are non time‑bounded unless you add verification rules; default ON means staff scans badges.

- Data flow: recorded session attendance can feed downstream systems (marketing automation, CRM, Event Intelligence / Signal) to trigger campaigns, lead scoring, and real‑time notifications.

Sources

- [Attendance Tracking](https://touchpoint-support.certain.com/hc/en-us/articles/360030229754-Attendance-Tracking)

- [Proper way to track attendees](https://certain.com/faq/proper-way-track-attendees)

- [Signal infographic (session attendance section)](https://certain.com/wp-content/uploads/2023/02/signal_infographic_final.pdf#page=1)

Question for you

- Are you planning to use staff-scanned badge check-ins with the Touchpoint app, self check-in kiosks, or virtual/online attendance capture for this event?