Attendee Management

GraphQL Attendees Query for Touchpoint. Includes gatheringId and filters plus curl request examples and Attendee attributes such as createdAt, updated...

Touchpoint Support Center article describing how attendees send meeting invites and how attendees accept, reject, or respond "Maybe" so the meeting ap...

Instructions for configuring Accommodations (Attendee Form) in Certain, including Accommodations Entry, dates, list setup, payment guarantees, room/ro...

Learn how to configure the confirmation page of a registration form, including Section Header, Settings, Adding to Calendar, Select Confirmation, Conf...

The verify/edit page of an online form enables registrants to review information and make changes prior to completing registration. It covers Text and...

The Registrant Details section of the registration form collects a registrant's personal contact information, including Section Header, Select Fields,...

Session Mass Actions (in Speaker and Session Management) explains Mass Actions for updating Sessions fields, including Publish to Attendee Types and S...

Notification Setup explains how to configure email notifications based on capacity or inventory thresholds for attendee types, agenda items, events, r...

The Additional Registrations section enables primary registration and additional registrations on a single order form, including form setup, transfer ...

Create a Registration page help content covering attendee Contact Information and Registration Information, including Attendee Type and Status, fee ru...

Event FAQ help topic. Updated content includes a “How do I...” list covering basic event settings, attendee types, event status designations, agenda, ...

Custom fields allow you to add additional information to Attendees and Exhibitor Leads. The page lists Custom Field Types and Read/Write Settings, plu...

Instructions for managing attendees, including adding an attendee, setting an attendee password, checking viewed messages, managing continuing educati...

Guide to creating and managing groups for registration groups in events, including assignment and group details.

Attendee types identify attendee categories in an event. The page explains how to add, edit, delete, configure registration fees, cancellation fees, c...

An event website is a collection of web pages that display event content for prospects or attendees. This page lists websites for the current event.

Step 2: Fill in Basic Details. Guidance for Certain page sections: Plan > Event Setup > Details, Plan > Configure > Options, Plan > Event Setup > Atte...

Session Information, Attendee (in Speaker and Session Management) explains Background, Prerequisites, Session Information icons and Status rules, Add ...

Attendee Overview is an admin page that shows a summary of a selected attendee’s details, including printing, favorites, one-click actions, profile, r...

The Completed Registrations by Attendee Type summary report groups complete registrations by attendee type using a bar chart, a pie chart, and a repor...

The Attendee Profile page contains contact information and basic registration information, including Attendee Type and status. It also includes regist...

Speakers can be added as Registrants/Attendees in the same event. The article explains how to create a “Speaker” Attendee Type and auto-assign it via ...

Manual Attendee Type Waitlisting setup instructions, including Event Dashboard Pending column behavior, Form Reg status set to (Do not change), waitli...

Forms FAQ - Editing Forms explains how to edit a certain form and describes the left navigation links such as Setup, Entry, Registrant Details, Attend...

General FAQ for setting up an event in Certain. Learn how events define registration foundations, then configure event setup, attendee types, statuses...

Create VIP Alert (wizard) in Certain Check-In by selecting Organizations and/or Attendee Types, then choosing specific attendees and contacts.

Attendee Types are used to identify different types of participants within your Event. The article explains possible uses and provides steps to set up...

The Alert notification feature enables email notifications to recipients when an Attendee Type or an Agenda Item inventory limit reaches a percentage ...

Touchpoint Support Center article: Troubleshooting On Site. Includes issues checklist and steps for adding information to the Dashboard, managing atte...

Create an account level report to extract attendee agenda and session information, then run it for each event and export it as an Excel File.

Cancellation fees are not assigned if a Registration is incomplete. To apply cancellation fees, check the Complete property on the Registrant profile ...

Fees can be added to Agenda Items, Attendee Types, and Sessions. The article explains how fee expiration works and how changing fee amounts affects re...

Instructions for Auto-Match Roommates in Certain accommodation planning, including Summary table definitions, AUTO-MATCH and Re-do auto-match behavior...

Pending Roommates page content explains roommate pair states and table columns for Accommodation > Roommates, including Approve All and Decline All ac...

Check-In: Basic Configuration explains Certain Check-In Basic page settings, including Temporary Access Code, registration statuses after check-in, ch...

Room reservations that are being shared and that have not been matched. See Accommodation > Roommates for the matching process, including Roommates to...

The Matched Roommates page lists matched roommate pairs. The page includes table columns, Ascending and Descending sorting, and a Last Name link to Re...

Room Sharing and Roommate Matching (RSRM) enables event tracking for two attendees sharing the same hotel room. It lists the plan and interface areas ...

A curated, copy-paste-ready library of generative AI prompts built for event marketers, organized by stage of the event lifecycle, with KEY TAKEAWAYS.

End Networking Roulette: Let Next Gen AI Do the Matching. Certain Event Advisor uses generative AI for intent-based matchmaking, so attendees meet the...

Introducing Greet: the check-in and badge intelligence layer that works with anything. It captures scan signals, delivers to Salesforce, HubSpot, Mark...

Creating High-Impact Attendee Experiences with AI by Zara Arsala (June 13, 2025). The article explains AI-powered personalization and Session Advisor ...

Use this page to add and edit custom Event Display Fields for configuring event display in Primary Display and Extended Display, available as Dynamic ...