Question

Can agencies or external partners access the platform?

Topic: Live Event Platform

Answer Medium Confidence (71%)

**Can agencies or external partners access the platform?**

✅ YES — Certain supports agency and external partner access through its Partner Program and via account-level roles, permissions, and integrations.

Brief explanation

- Partner Program: Certain invites both Technology Partners (SaaS/app integrators) and Service Partners (agencies, production, on‑site, creative, etc.) to integrate solutions, access event data, and act on buying signals for mutual customers. [Content](https://certain.com/partners)

- Account / role access: Event/account administrators can assign roles and users to events (e.g., via the “Assign Roles” action) so external partners can be granted the specific access they need within a customer’s event instance. [Event Dashboard](https://platform-support.certain.com/hc/en-us/articles/30518250500631)

- Integrations & data access: Certain’s platform supports integrations and data orchestration (Certain Signal) that technology partners use to exchange event signals and insights. [The Event Platform That Turns Engagement Into Revenue](https://certain.com/products/event-management-platform)

Would you like help with access for an agency (managing events), or are you a technology partner looking to integrate?

Q&A ID: 554

Source Confidence: 71% (based on semantic similarity to source pages)